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Publicity . AI21 may use Customer’s name and logo in AI21’s customer lists (including, but not limited to, on the Website and in AI21’s promotional materials).","caution":null,"provenance":{"source_url":"https://www.ai21.com/terms-policies/terms-of-use/","snapshot_sha256":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b","wayback_url":null,"deep_link":"https://www.ai21.com/terms-policies/terms-of-use/#:~:text=%2014.9.%20Publicity%20.,in%20AI21%26%238217%3Bs%20promotional%20materials).","char_start":69504,"char_end":69682}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" “ Customer Content ” means any Content submitted or uploaded to, or transmitted through, the AI21 Solution, or otherwise provided or made available to AI21, by or on behalf of Customer.","caution":null,"provenance":{"source_url":"https://www.ai21.com/terms-policies/terms-of-use/","snapshot_sha256":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b","wayback_url":null,"deep_link":"https://www.ai21.com/terms-policies/terms-of-use/#:~:text=%20%26%238220%3B%20Customer%20Content,on%20behalf%20of%20Customer.","char_start":4245,"char_end":4443}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" “ Privacy Policy ” means the AI21’s privacy policy, currently available at https://www.ai21.com/terms-policies/privacy-policy/ .","caution":null,"provenance":{"source_url":"https://www.ai21.com/terms-policies/terms-of-use/","snapshot_sha256":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b","wayback_url":null,"deep_link":"https://www.ai21.com/terms-policies/terms-of-use/#:~:text=%20%26%238220%3B%20Privacy%20Policy,available%20at%20https%3A%2F%2Fwww.ai21.com%2Fterms-policies%2Fprivacy-policy%2F%20.","char_start":9047,"char_end":9194}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" 7.4. Limited Personal Data . Unless the AI21 Solution specifically requests or requires otherwise, or where AI21 approves a use case where Personal Data will be processed, Customer shall ensure that no Customer Content includes or links to any information or data relating to an identified or identifiable person (“ Personal Data “).","caution":null,"provenance":{"source_url":"https://www.ai21.com/terms-policies/terms-of-use/","snapshot_sha256":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b","wayback_url":null,"deep_link":"https://www.ai21.com/terms-policies/terms-of-use/#:~:text=%207.4.%20Limited%20Personal,(%26%238220%3B%20Personal%20Data%20%26%238220%3B).","char_start":30874,"char_end":31220}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" 7.5. No Sensitive Data . Customer shall ensure that no Customer Content includes or links to Sensitive Data. “ Sensitive Data ” means any (i) categories of data enumerated in Article 9(1) of the European Union’s General Data Protection Regulation (Regulation 2016/679, aka the GDPR) or any successor law; (ii) credit, debit or other payment card data subject to the Payment Card Industry Data Security Standards (“ PCI DSS “); (iii) Nonpublic Personal Information (NPI) (as defined by the Gramm-Leach-Bliley Act and its implementing rules and regulations); or (iv) any data similar to the foregoing that is protected under foreign or domestic laws.","caution":null,"provenance":{"source_url":"https://www.ai21.com/terms-policies/terms-of-use/","snapshot_sha256":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b","wayback_url":null,"deep_link":"https://www.ai21.com/terms-policies/terms-of-use/#:~:text=%207.5.%20No%20Sensitive,foreign%20or%20domestic%20laws.","char_start":31222,"char_end":31901}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" 7.6. Responsibility for Customer Content . Customer is solely responsible for the legality, accuracy and quality of Customer Content, such as for ensuring that Customer’s collection, processing, storage and transmission Customer Content is compliant with all applicable Laws, as well as any and all privacy policies, agreements or other obligations Customer may maintain or enter into with its customers. Customer represents and warrants that: ","caution":null,"provenance":{"source_url":"https://www.ai21.com/terms-policies/terms-of-use/","snapshot_sha256":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b","wayback_url":null,"deep_link":"https://www.ai21.com/terms-policies/terms-of-use/#:~:text=%207.6.%20Responsibility%20for,and%20warrants%20that%3A%20","char_start":31903,"char_end":32348}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" no processing of Customer Content under this Agreement (whether by AI21, its Affiliates, or if applicable the Hosting Provider) will violate any Law, proprietary right, or privacy right; ","caution":null,"provenance":{"source_url":"https://www.ai21.com/terms-policies/terms-of-use/","snapshot_sha256":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b","wayback_url":null,"deep_link":"https://www.ai21.com/terms-policies/terms-of-use/#:~:text=%20no%20processing%20of,or%20privacy%20right%3B%20","char_start":32352,"char_end":32540}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Customer has obtained and will maintain all required consents and licenses, and will maintain all ongoing legal bases under relevant privacy Laws (if applicable), necessary to provide, make available, and otherwise expose Customer Content to AI21, its Affiliates, and the Hosting Provider (if applicable); and ","caution":null,"provenance":{"source_url":"https://www.ai21.com/terms-policies/terms-of-use/","snapshot_sha256":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b","wayback_url":null,"deep_link":"https://www.ai21.com/terms-policies/terms-of-use/#:~:text=%20Customer%20has%20obtained,(if%20applicable)%3B%20and%20","char_start":32542,"char_end":32853}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" 7.10. 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We also share information about your use of our site with our social media, advertising and analytics partners. You can exercise your rights to opt-out of sale or processing personal data for targeted advertising, by clicking on the button “Your Opt-Out Rights”. For more details see our Privacy Policy ","caution":null,"provenance":{"source_url":"https://www.ai21.com/pricing/","snapshot_sha256":"bcd514efb15e85ad114c5a42715afdce42c63d7ed20cfc1ba72195fd82ae89ef","wayback_url":null,"deep_link":"https://www.ai21.com/pricing/#:~:text=%20This%20website%20uses,our%20Privacy%20Policy%20","char_start":1876,"char_end":2339}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" When you visit our website, we store cookies on your browser to collect information. The information collected might relate to you, your preferences or your device, and is mostly used to make the site work as you expect it to and to provide a more personalized web experience. However, you can choose not to allow certain types of cookies, which may impact your experience of the site and the services we are able to offer. Click on the different category headings to find out more and change our default settings according to your preference. You cannot opt-out of our First Party Strictly Necessary Cookies as they are deployed in order to ensure the proper functioning of our website (such as prompting the cookie banner and remembering your settings, to log into your account, to redirect you when you log out, etc.). For more information about the First and Third Party Cookies used please follow this link.","caution":null,"provenance":{"source_url":"https://www.ai21.com/pricing/","snapshot_sha256":"bcd514efb15e85ad114c5a42715afdce42c63d7ed20cfc1ba72195fd82ae89ef","wayback_url":null,"deep_link":"https://www.ai21.com/pricing/#:~:text=%20When%20you%20visit,please%20follow%20this%20link.","char_start":2451,"char_end":3364}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.","caution":null,"provenance":{"source_url":"https://www.ai21.com/pricing/","snapshot_sha256":"bcd514efb15e85ad114c5a42715afdce42c63d7ed20cfc1ba72195fd82ae89ef","wayback_url":null,"deep_link":"https://www.ai21.com/pricing/#:~:text=%20These%20cookies%20are,any%20personally%20identifiable%20information.","char_start":3486,"char_end":3943}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Third party trackers collect information used for analytics and to personalize your experience with targeted ads. Under the Colorado Privacy Act, you have the right to opt-out of the sale of your personal data to third parties. You also have the right to opt out of targeted advertising related processing. You may exercise your right to opt out of the sale of personal data and targeted advertising by using this toggle. If you opt out, we will not be able to offer you personalised ads and we will stop sharing your personal information with third parties. Additionally, you may contact our legal department for further clarification about your rights as a Colorado consumer by using this Exercise My Rights link.","caution":null,"provenance":{"source_url":"https://www.ai21.com/pricing/","snapshot_sha256":"bcd514efb15e85ad114c5a42715afdce42c63d7ed20cfc1ba72195fd82ae89ef","wayback_url":null,"deep_link":"https://www.ai21.com/pricing/#:~:text=%20Third%20party%20trackers,Exercise%20My%20Rights%20link.","char_start":4053,"char_end":4769}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.","caution":null,"provenance":{"source_url":"https://www.ai21.com/pricing/","snapshot_sha256":"bcd514efb15e85ad114c5a42715afdce42c63d7ed20cfc1ba72195fd82ae89ef","wayback_url":null,"deep_link":"https://www.ai21.com/pricing/#:~:text=%20These%20cookies%20may,experience%20less%20targeted%20advertising.","char_start":4821,"char_end":5214}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.","caution":null,"provenance":{"source_url":"https://www.ai21.com/pricing/","snapshot_sha256":"bcd514efb15e85ad114c5a42715afdce42c63d7ed20cfc1ba72195fd82ae89ef","wayback_url":null,"deep_link":"https://www.ai21.com/pricing/#:~:text=%20These%20cookies%20allow,to%20monitor%20its%20performance.","char_start":5271,"char_end":5705}},{"surface":"privacy_data_use","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":" Consent Leg.Interest \n checkbox label label \n checkbox label label \n checkbox label label ","caution":null,"provenance":{"source_url":"https://www.ai21.com/pricing/","snapshot_sha256":"bcd514efb15e85ad114c5a42715afdce42c63d7ed20cfc1ba72195fd82ae89ef","wayback_url":null,"deep_link":"https://www.ai21.com/pricing/#:~:text=%20Consent%20Leg.Interest%20checkbox,checkbox%20label%20label%20","char_start":5829,"char_end":5920}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Unapproved vulnerability or penetration testing;","caution":null,"provenance":{"source_url":"https://www.ai21.com/security/vdp/","snapshot_sha256":"45b3ca00537900ff614d7422813d366a9a022aa68da8f017d9f109dad7cc32aa","wayback_url":null,"deep_link":"https://www.ai21.com/security/vdp/#:~:text=%20Unapproved%20vulnerability%20or%20penetration%20testing%3B","char_start":3229,"char_end":3278}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" “ Usage Policies ” means the Acceptable Use policy (currently available at https://www.ai21.com/terms-policies/acceptable-use/ ) and any other usage policies referenced in the Documentation.","caution":null,"provenance":{"source_url":"https://www.ai21.com/terms-policies/terms-of-use/","snapshot_sha256":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b","wayback_url":null,"deep_link":"https://www.ai21.com/terms-policies/terms-of-use/#:~:text=%20%26%238220%3B%20Usage%20Policies,referenced%20in%20the%20Documentation.","char_start":11013,"char_end":11216}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" 4.11. Monitoring Tools . The AI21 Solutions may include a tool, feature, or usage counter (collectively, “ Monitoring Tools “) that: (A) enables AI21 to monitor, track, or collect data regarding Customer’s use and consumption of the AI21 System and the Models for the sole purpose of verifying Customer’s compliance with its usage undertakings in this Agreement, such as the Subscription Scope; and/or (B) enables the AI21 System to disable access to the AI21 System and/or Models if the Customer attempts to exceed the Subscription Scope. Customer shall not interfere with, disable, or circumvent such Monitoring Tools.","caution":null,"provenance":{"source_url":"https://www.ai21.com/terms-policies/terms-of-use/","snapshot_sha256":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b","wayback_url":null,"deep_link":"https://www.ai21.com/terms-policies/terms-of-use/#:~:text=%204.11.%20Monitoring%20Tools,circumvent%20such%20Monitoring%20Tools.","char_start":22812,"char_end":23457}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Customer Content will not include or link to, and will not otherwise allow or encourage: (A) illegal activities, such as child pornography, gambling, piracy; (B) threatening, stalking, harassing, defaming, defrauding, degrading, victimizing or intimidating anyone for any reason; (C) generating spam; or (D) generating content for dissemination in electoral campaigns.","caution":null,"provenance":{"source_url":"https://www.ai21.com/terms-policies/terms-of-use/","snapshot_sha256":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b","wayback_url":null,"deep_link":"https://www.ai21.com/terms-policies/terms-of-use/#:~:text=%20Customer%20Content%20will,dissemination%20in%20electoral%20campaigns.","char_start":32855,"char_end":33224}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" to conduct an investigation (when we have a good faith belief, or when have received a complaint) as to whether such Customer Content was provided in violation of this Agreement or the Usage Policies, in violation of any Laws, or in violation of any third party rights; and/or ","caution":null,"provenance":{"source_url":"https://www.ai21.com/terms-policies/terms-of-use/","snapshot_sha256":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b","wayback_url":null,"deep_link":"https://www.ai21.com/terms-policies/terms-of-use/#:~:text=%20to%20conduct%20an,party%20rights%3B%20and%2For%20","char_start":35591,"char_end":35869}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" circumvent, disable or otherwise interfere with security-related or technical features or protocols of any AI21 Technology; ","caution":null,"provenance":{"source_url":"https://www.ai21.com/terms-policies/terms-of-use/","snapshot_sha256":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b","wayback_url":null,"deep_link":"https://www.ai21.com/terms-policies/terms-of-use/#:~:text=%20circumvent%2C%20disable%20or,any%20AI21%20Technology%3B%20","char_start":41612,"char_end":41737}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" store or transmit any robot, malware, Trojan horse, spyware, or similar malicious item intended (or that has the potential) to damage or disrupt any AI21 Technology, or use any robot, spider, scraper, or any other automated means to access any AI21 Technology; ","caution":null,"provenance":{"source_url":"https://www.ai21.com/terms-policies/terms-of-use/","snapshot_sha256":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b","wayback_url":null,"deep_link":"https://www.ai21.com/terms-policies/terms-of-use/#:~:text=%20store%20or%20transmit,any%20AI21%20Technology%3B%20","char_start":41981,"char_end":42243}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" take any action that imposes or may impose (as determined in AI21’s reasonable discretion) an unreasonable or disproportionately large load on the servers, network, bandwidth, or other cloud infrastructure which operate or support any AI21 Technology, or otherwise systematically abuse or disrupt the integrity of such servers, network, bandwidth, or infrastructure; ","caution":null,"provenance":{"source_url":"https://www.ai21.com/terms-policies/terms-of-use/","snapshot_sha256":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b","wayback_url":null,"deep_link":"https://www.ai21.com/terms-policies/terms-of-use/#:~:text=%20take%20any%20action,bandwidth%2C%20or%20infrastructure%3B%20","char_start":42620,"char_end":42994}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" use any AI21 Technology to circumvent the security of another person’s network/information, develop malware, unauthorized surreptitious surveillance, data modification, data exfiltration, data ransom or data destruction; ","caution":null,"provenance":{"source_url":"https://www.ai21.com/terms-policies/terms-of-use/","snapshot_sha256":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b","wayback_url":null,"deep_link":"https://www.ai21.com/terms-policies/terms-of-use/#:~:text=%20use%20any%20AI21,or%20data%20destruction%3B%20","char_start":43314,"char_end":43536}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" use any AI21 Technology for the purposes of engaging in any illegal activities, generating defamatory, harassing, abusive, or hateful Content, infringing or violation the property rights or personal rights of others, generating malware or spam, impersonating others, promoting harmful activities, engaging in any activity that has a high risk of physical or economic harm, and/or providing any medical or financial advice; and/or","caution":null,"provenance":{"source_url":"https://www.ai21.com/terms-policies/terms-of-use/","snapshot_sha256":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b","wayback_url":null,"deep_link":"https://www.ai21.com/terms-policies/terms-of-use/#:~:text=%20use%20any%20AI21,or%20financial%20advice%3B%20and%2For","char_start":43538,"char_end":43968}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" use any AI21 Technology not in accordance with the Usage Policies ( https://www.ai21.com/terms-policies/acceptable-use/ ).","caution":null,"provenance":{"source_url":"https://www.ai21.com/terms-policies/terms-of-use/","snapshot_sha256":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b","wayback_url":null,"deep_link":"https://www.ai21.com/terms-policies/terms-of-use/#:~:text=%20use%20any%20AI21,Policies%20(%20https%3A%2F%2Fwww.ai21.com%2Fterms-policies%2Facceptable-use%2F%20).","char_start":43970,"char_end":44093}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" 13.4. Suspension . AI21 reserves the right to temporarily suspend provision or availability of the AI21 System and/or AI21 Model: (a) if Customer is seven (7) days or more overdue on a payment; (b) if AI21 deems such suspension necessary as a result of Customer’s breach of the Subscription (such as a breach under Section ‎4.2 (Restrictions) ); (c) if AI21 reasonably determines suspension is necessary to avoid material harm to AI21, to its other customers, or to the AI21 System or AI21 Model, including if the applicable cloud infrastructure is experiencing denial of service attacks or other attacks or disruptions outside of AI21’s control, or (d) as required by Law or at the request of governmental entities.","caution":null,"provenance":{"source_url":"https://www.ai21.com/terms-policies/terms-of-use/","snapshot_sha256":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b","wayback_url":null,"deep_link":"https://www.ai21.com/terms-policies/terms-of-use/#:~:text=%2013.4.%20Suspension%20.,request%20of%20governmental%20entities.","char_start":59025,"char_end":59742}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" AI21 Labs encourages researchers to share with our team the details of any suspected vulnerability by submitting the form below. By clicking “Report Vulnerability”, you acknowledge you have read, understood, and that you agree to the guidelines described in this Vulnerability Disclosure Policy (the “ Policy ”) for the conduct of security research and disclosure of potential vulnerabilities. AI21 Labs will not take legal action against individuals who discover and report vulnerabilities provided they adhere to these guidelines.","caution":null,"provenance":{"source_url":"https://www.ai21.com/security/vdp/","snapshot_sha256":"45b3ca00537900ff614d7422813d366a9a022aa68da8f017d9f109dad7cc32aa","wayback_url":null,"deep_link":"https://www.ai21.com/security/vdp/#:~:text=%20AI21%20Labs%20encourages,adhere%20to%20these%20guidelines.","char_start":387,"char_end":932}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Once you locate a vulnerability, please report it to our security team by clicking “Report Vulnerability”. In your report, please include a detailed explanation of how the vulnerability was found including reproducible steps, and clear evidence (such as screenshots, video, or command lines). If several vulnerabilities were found, please report them separately, – unless a chain of vulnerabilities is required to exploit a certain vulnerability, in which case please include all relevant vulnerabilities in the same report, with a clear and detailed process. While we do not ask for your identification, we do ask that you provide us with a way of reaching out to you – preferably via email.","caution":null,"provenance":{"source_url":"https://www.ai21.com/security/vdp/","snapshot_sha256":"45b3ca00537900ff614d7422813d366a9a022aa68da8f017d9f109dad7cc32aa","wayback_url":null,"deep_link":"https://www.ai21.com/security/vdp/#:~:text=%20Once%20you%20locate,%E2%80%93%20preferably%20via%20email.","char_start":976,"char_end":1669}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Once your report has been submitted, If needed, they may request additional information, or clarifications. When the investigation process of the reported vulnerability has concluded, AI21 Labs’ security team will reach out and communicate any appropriate information and details on the investigation and vulnerability back to you, and to any other relevant parties.","caution":null,"provenance":{"source_url":"https://www.ai21.com/security/vdp/","snapshot_sha256":"45b3ca00537900ff614d7422813d366a9a022aa68da8f017d9f109dad7cc32aa","wayback_url":null,"deep_link":"https://www.ai21.com/security/vdp/#:~:text=%20Once%20your%20report,any%20other%20relevant%20parties.","char_start":1671,"char_end":2038}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" While we encourage you to report any vulnerabilities you find in a responsible manner, the following conduct is expressly prohibited:","caution":null,"provenance":{"source_url":"https://www.ai21.com/security/vdp/","snapshot_sha256":"45b3ca00537900ff614d7422813d366a9a022aa68da8f017d9f109dad7cc32aa","wayback_url":null,"deep_link":"https://www.ai21.com/security/vdp/#:~:text=%20While%20we%20encourage,conduct%20is%20expressly%20prohibited%3A","char_start":2536,"char_end":2670}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Executing, or attempting to execute, a Denial of Service (DoS) attack against any product or website;","caution":null,"provenance":{"source_url":"https://www.ai21.com/security/vdp/","snapshot_sha256":"45b3ca00537900ff614d7422813d366a9a022aa68da8f017d9f109dad7cc32aa","wayback_url":null,"deep_link":"https://www.ai21.com/security/vdp/#:~:text=%20Executing%2C%20or%20attempting,any%20product%20or%20website%3B","char_start":2674,"char_end":2776}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Posting, transmitting, uploading, linking to, sending, or storing any malicious software or ransomware;","caution":null,"provenance":{"source_url":"https://www.ai21.com/security/vdp/","snapshot_sha256":"45b3ca00537900ff614d7422813d366a9a022aa68da8f017d9f109dad7cc32aa","wayback_url":null,"deep_link":"https://www.ai21.com/security/vdp/#:~:text=%20Posting%2C%20transmitting%2C%20uploading%2C,malicious%20software%20or%20ransomware%3B","char_start":2778,"char_end":2882}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Any act of cyber extortion, including threatening the availability of AI21 Labs data or AI21 Labs client data unless a payment is received;","caution":null,"provenance":{"source_url":"https://www.ai21.com/security/vdp/","snapshot_sha256":"45b3ca00537900ff614d7422813d366a9a022aa68da8f017d9f109dad7cc32aa","wayback_url":null,"deep_link":"https://www.ai21.com/security/vdp/#:~:text=%20Any%20act%20of,a%20payment%20is%20received%3B","char_start":2884,"char_end":3024}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Social engineering of any AI21 Labs employee, contractor, client, or prospective client including but not limited to phishing and any testing that would result in unsolicited email, spam, or messages;","caution":null,"provenance":{"source_url":"https://www.ai21.com/security/vdp/","snapshot_sha256":"45b3ca00537900ff614d7422813d366a9a022aa68da8f017d9f109dad7cc32aa","wayback_url":null,"deep_link":"https://www.ai21.com/security/vdp/#:~:text=%20Social%20engineering%20of,email%2C%20spam%2C%20or%20messages%3B","char_start":3026,"char_end":3227}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Selling, bartering, or otherwise benefitting from a vulnerability or data that does not belong to you;","caution":null,"provenance":{"source_url":"https://www.ai21.com/security/vdp/","snapshot_sha256":"45b3ca00537900ff614d7422813d366a9a022aa68da8f017d9f109dad7cc32aa","wayback_url":null,"deep_link":"https://www.ai21.com/security/vdp/#:~:text=%20Selling%2C%20bartering%2C%20or,not%20belong%20to%20you%3B","char_start":3280,"char_end":3383}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Deliberately destroying, corrupting, or modifying, or attempting to destroy, corrupt or modify data or information that does not belong to you;","caution":null,"provenance":{"source_url":"https://www.ai21.com/security/vdp/","snapshot_sha256":"45b3ca00537900ff614d7422813d366a9a022aa68da8f017d9f109dad7cc32aa","wayback_url":null,"deep_link":"https://www.ai21.com/security/vdp/#:~:text=%20Deliberately%20destroying%2C%20corrupting%2C,not%20belong%20to%20you%3B","char_start":3515,"char_end":3659}},{"surface":"data_retention","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" 7.9. Data Storage . The AI21 Solutions are not intended to, and will not, operate as a data storage or archiving product or service, and Customer agrees not to rely on the AI21 Solutions for the storage of any Customer Content or Output whatsoever. Customer is solely responsible and liable for the maintenance and backup of all Customer Content and Output.","caution":null,"provenance":{"source_url":"https://www.ai21.com/terms-policies/terms-of-use/","snapshot_sha256":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b","wayback_url":null,"deep_link":"https://www.ai21.com/terms-policies/terms-of-use/#:~:text=%207.9.%20Data%20Storage,Customer%20Content%20and%20Output.","char_start":36144,"char_end":36502}},{"surface":"data_retention","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" 13.5. Effect of Termination . Upon termination of this Agreement for any reason: (a) the Subscription shall automatically terminate; (b) Customer shall cease all access and use of (and, if applicable, uninstall) the AI21 System and/or AI21 Model, as the case may be (and AI21 shall be entitled to remotely uninstall, as well as deactivate, the AI21 System and AI21 Model) and certify in a signed writing that it has done so; (c) Customer shall pay any outstanding Fees and other charges that accrued as of termination (even if termination takes effective prior to the end of a billing cycle), which shall become immediately due and payable, and, if necessary AI21 shall issue a final invoice therefor; and (d) upon written notice to AI21, Customer will have up to thirty (30) calendar days to access the AI21 System and/or AI21 Model solely to the extent necessary to retrieve Customer Content (“ Retrieval Right “) (and if Customer exercises its Retrieval Right, this Agreement shall continue in full force and effect for the duration of the Retrieval Right). AI21 shall have no further obligation to make Customer Content available after the later of (A) the effective date of termination of this Agreement, or (B) the Retrieval Right period, if applicable, and thereafter AI21 shall be entitled to delete the Customer Content.","caution":null,"provenance":{"source_url":"https://www.ai21.com/terms-policies/terms-of-use/","snapshot_sha256":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b","wayback_url":null,"deep_link":"https://www.ai21.com/terms-policies/terms-of-use/#:~:text=%2013.5.%20Effect%20of,delete%20the%20Customer%20Content.","char_start":59744,"char_end":61086}},{"surface":"tier_differences","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Start with a free trial, no credit card required, then pay based on usage.","caution":null,"provenance":{"source_url":"https://www.ai21.com/pricing/","snapshot_sha256":"bcd514efb15e85ad114c5a42715afdce42c63d7ed20cfc1ba72195fd82ae89ef","wayback_url":null,"deep_link":"https://www.ai21.com/pricing/#:~:text=%20Start%20with%20a,pay%20based%20on%20usage.","char_start":355,"char_end":430}},{"surface":"tier_differences","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" See usage pricing for Foundation Models . ","caution":null,"provenance":{"source_url":"https://www.ai21.com/pricing/","snapshot_sha256":"bcd514efb15e85ad114c5a42715afdce42c63d7ed20cfc1ba72195fd82ae89ef","wayback_url":null,"deep_link":"https://www.ai21.com/pricing/#:~:text=%20See%20usage%20pricing,Foundation%20Models%20.%20","char_start":432,"char_end":475}},{"surface":"tier_differences","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Access all features through usage-based pricing. ","caution":null,"provenance":{"source_url":"https://www.ai21.com/pricing/","snapshot_sha256":"bcd514efb15e85ad114c5a42715afdce42c63d7ed20cfc1ba72195fd82ae89ef","wayback_url":null,"deep_link":"https://www.ai21.com/pricing/#:~:text=%20Access%20all%20features%20through%20usage-based%20pricing.%20","char_start":520,"char_end":570}},{"surface":"tier_differences","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" $10 credits for 7 days.","caution":null,"provenance":{"source_url":"https://www.ai21.com/pricing/","snapshot_sha256":"bcd514efb15e85ad114c5a42715afdce42c63d7ed20cfc1ba72195fd82ae89ef","wayback_url":null,"deep_link":"https://www.ai21.com/pricing/#:~:text=%20%2410%20credits%20for%207%20days.","char_start":690,"char_end":714}},{"surface":"tier_differences","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" For companies looking to scale and those that require custom implementation or dedicated support. ","caution":null,"provenance":{"source_url":"https://www.ai21.com/pricing/","snapshot_sha256":"bcd514efb15e85ad114c5a42715afdce42c63d7ed20cfc1ba72195fd82ae89ef","wayback_url":null,"deep_link":"https://www.ai21.com/pricing/#:~:text=%20For%20companies%20looking,or%20dedicated%20support.%20","char_start":809,"char_end":908}},{"surface":"tier_differences","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" $0.2 / 1M input tokens","caution":null,"provenance":{"source_url":"https://www.ai21.com/pricing/","snapshot_sha256":"bcd514efb15e85ad114c5a42715afdce42c63d7ed20cfc1ba72195fd82ae89ef","wayback_url":null,"deep_link":"https://www.ai21.com/pricing/#:~:text=%20%240.2%20%2F%201M%20input%20tokens","char_start":1303,"char_end":1326}},{"surface":"tier_differences","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"$0.4 / 1M output tokens","caution":null,"provenance":{"source_url":"https://www.ai21.com/pricing/","snapshot_sha256":"bcd514efb15e85ad114c5a42715afdce42c63d7ed20cfc1ba72195fd82ae89ef","wayback_url":null,"deep_link":"https://www.ai21.com/pricing/#:~:text=%240.4%20%2F%201M%20output%20tokens","char_start":1328,"char_end":1351}},{"surface":"tier_differences","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" $2 / 1M input tokens","caution":null,"provenance":{"source_url":"https://www.ai21.com/pricing/","snapshot_sha256":"bcd514efb15e85ad114c5a42715afdce42c63d7ed20cfc1ba72195fd82ae89ef","wayback_url":null,"deep_link":"https://www.ai21.com/pricing/#:~:text=%20%242%20%2F%201M%20input%20tokens","char_start":1442,"char_end":1463}},{"surface":"tier_differences","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"$8 / 1M output tokens","caution":null,"provenance":{"source_url":"https://www.ai21.com/pricing/","snapshot_sha256":"bcd514efb15e85ad114c5a42715afdce42c63d7ed20cfc1ba72195fd82ae89ef","wayback_url":null,"deep_link":"https://www.ai21.com/pricing/#:~:text=%248%20%2F%201M%20output%20tokens","char_start":1465,"char_end":1486}},{"surface":"tier_differences","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" 3.2. Evaluation Products . From time to time, AI21 may permit Customer to try certain AI21 Solution features or functionalities (whether new or existing) at no charge for a free trial or evaluation period (each, an “ Evaluation Product “). Evaluation Products may be designated or identified as beta, pilot, evaluation, trial, or the like. Unless configured otherwise by AI21, or agreed otherwise (for example, in the Order), the default evaluation period for an Evaluation Product (the “ Evaluation Period “) is thirty (30) days . However, AI21 reserves the right to terminate an Evaluation Period at any time, with or without notice.","caution":null,"provenance":{"source_url":"https://www.ai21.com/terms-policies/terms-of-use/","snapshot_sha256":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b","wayback_url":null,"deep_link":"https://www.ai21.com/terms-policies/terms-of-use/#:~:text=%203.2.%20Evaluation%20Products,with%20or%20without%20notice.","char_start":13369,"char_end":14029}},{"surface":"tier_differences","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" “ Deployment Type ” means the deployment type (as specified in the Order) of the AI21 Solution, as specified in the Order. If no Deployment Type is specified in the Order, the Deployment Type shall be deemed to be on a software-as-a-service (SaaS) multi-tenant public cloud basis. ","caution":null,"provenance":{"source_url":"https://www.ai21.com/terms-policies/terms-of-use/","snapshot_sha256":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b","wayback_url":null,"deep_link":"https://www.ai21.com/terms-policies/terms-of-use/#:~:text=%20%26%238220%3B%20Deployment%20Type,public%20cloud%20basis.%20","char_start":4713,"char_end":5007}},{"surface":"tier_differences","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" 3.1. Pilots . If agreed in an Order, Customer may be entitled to conduct an evaluation, ‘proof-of-concept’, or pilot of the AI21 Solution (a “ Pilot “). A Pilot is limited to whatever duration, features, and functionalities AI21 elects in its sole discretion (or that is otherwise specified in the Order), and, unless agreed otherwise in the Order, AI21 reserves the right to add and remove any features and functionalities, as well as terminate a Pilot, at any time, with or without notice.","caution":null,"provenance":{"source_url":"https://www.ai21.com/terms-policies/terms-of-use/","snapshot_sha256":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b","wayback_url":null,"deep_link":"https://www.ai21.com/terms-policies/terms-of-use/#:~:text=%203.1.%20Pilots%20.,with%20or%20without%20notice.","char_start":12851,"char_end":13367}},{"surface":"tier_differences","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" “ Subscription ” means, as the case may be, subscription, license or other right of use of an AI21 System and/or an AI21 Model.","caution":null,"provenance":{"source_url":"https://www.ai21.com/terms-policies/terms-of-use/","snapshot_sha256":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b","wayback_url":null,"deep_link":"https://www.ai21.com/terms-policies/terms-of-use/#:~:text=%20%26%238220%3B%20Subscription%20%26%238221%3B,and%2For%20an%20AI21%20Model.","char_start":9728,"char_end":9868}},{"surface":"tier_differences","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" “ Subscription Scope ” means any AI21 Solutions-related usage or consumption limitations, entitlements, and parameters (for example, Deployment Type, number of solution calls, number of tokens, available features and functionalities, etc. ) specified in the Order.","caution":null,"provenance":{"source_url":"https://www.ai21.com/terms-policies/terms-of-use/","snapshot_sha256":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b","wayback_url":null,"deep_link":"https://www.ai21.com/terms-policies/terms-of-use/#:~:text=%20%26%238220%3B%20Subscription%20Scope,specified%20in%20the%20Order.","char_start":9870,"char_end":10147}},{"surface":"tier_differences","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" “ Support ” means any AI21 Solutions-related technical support and maintenance packages that are specified in the Order (or, if not specified in the Order, that are made generally available by AI21 to its applicable AI21 Solution customers either via information publicly available on the Website or via sending support requests to [email protected] ). ","caution":null,"provenance":{"source_url":"https://www.ai21.com/terms-policies/terms-of-use/","snapshot_sha256":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b","wayback_url":null,"deep_link":"https://www.ai21.com/terms-policies/terms-of-use/#:~:text=%20%26%238220%3B%20Support%20%26%238221%3B,to%20%5Bemail%26%23160%3Bprotected%5D%20).%20","char_start":10149,"char_end":10520}},{"surface":"tier_differences","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" “ User ” means Customer’s (and/or, pursuant to Section ‎4.3 (Customer Affiliates) , its Affiliates’) employees and contractors who are authorized by Customer to use the AI21 Solution, and for whom Customer (or AI21, at Customer’s request) has supplied a user identification and password for the AI21 Solution.","caution":null,"provenance":{"source_url":"https://www.ai21.com/terms-policies/terms-of-use/","snapshot_sha256":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b","wayback_url":null,"deep_link":"https://www.ai21.com/terms-policies/terms-of-use/#:~:text=%20%26%238220%3B%20User%20%26%238221%3B,for%20the%20AI21%20Solution.","char_start":11218,"char_end":11558}},{"surface":"tier_differences","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" In order to access an AI21 Solution, Customer may be given the opportunity (or otherwise be required) to generate an account by submitting the information requested in the applicable online registration page or AI21 Solution interface (“ Account “). Customer’s Account registration may impose limitations on the number or types of Accounts; absent such limitations, Customer shall be entitled to a single administrator Account that will have administrative privileges over the Account (“ Admin Account “) and such number of user Accounts for each user (each, a “ User Account “). Customer shall ensure that all information submitted during the registration process is, and will thereafter remain, complete and accurate. As between AI21 and Customer, Customer shall be solely responsible and liable for maintaining the confidentiality and security of its Account credentials, as well as for all activities that occur under or in such Account. Customer shall immediately notify AI21 in writing of any unauthorized access to, or use of, an Account, or any other breach of security.","caution":null,"provenance":{"source_url":"https://www.ai21.com/terms-policies/terms-of-use/","snapshot_sha256":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b","wayback_url":null,"deep_link":"https://www.ai21.com/terms-policies/terms-of-use/#:~:text=%20In%20order%20to,other%20breach%20of%20security.","char_start":11685,"char_end":12806}},{"surface":"tier_differences","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" 4.5. Subscription Scope . For the avoidance of doubt: (a) the Subscription is subject to the applicable Subscription Scope, and Customer shall not use any technical or other means within, or external to, the AI21 Solution to exceed or circumvent the Subscription Scope, and (b) the AI21 Solutions are only licensed or provided on a subscription basis (and is not sold) hereunder. An AI21 Solution may be temporarily unavailable for scheduled maintenance or for unscheduled emergency maintenance, either by AI21 or by third-party providers, or because of other causes beyond AI21’s reasonable control.","caution":null,"provenance":{"source_url":"https://www.ai21.com/terms-policies/terms-of-use/","snapshot_sha256":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b","wayback_url":null,"deep_link":"https://www.ai21.com/terms-policies/terms-of-use/#:~:text=%204.5.%20Subscription%20Scope,beyond%20AI21%E2%80%99s%20reasonable%20control.","char_start":18371,"char_end":18972}},{"surface":"tier_differences","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" 4.6. Customer Affiliates . Subject to (and without expanding) the Subscription Scope, Customer may permit its Affiliate to exercise Customer’s Subscription rights under the Order, provided that: (a) such use is solely for the benefit of Customer or such Affiliate; and (b) such Affiliate agrees to be bound by the AI21 Solution- and Subscription-related restrictions and limitations set forth in this Agreement, and further agrees that AI21 shall have no obligation or liability of any kind whatsoever towards such Affiliate. Customer shall remain primarily responsible and liable for its Affiliates’ and Users’ compliance with this Agreement, and any acts and omissions of such Affiliates and Users in connection with this Agreement shall also be deemed the acts and omissions as of Customer.","caution":null,"provenance":{"source_url":"https://www.ai21.com/terms-policies/terms-of-use/","snapshot_sha256":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b","wayback_url":null,"deep_link":"https://www.ai21.com/terms-policies/terms-of-use/#:~:text=%204.6.%20Customer%20Affiliates,omissions%20as%20of%20Customer.","char_start":18974,"char_end":19786}},{"surface":"tier_differences","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" 4.10. Features and Functionalities . AI21 may, from time to time and without notice, modify, replace, and discontinue the features and functionalities (but not material functionalities to which Customer is entitled under the Order, unless it improves the material functionality), as well as the user interface, of the AI21 Solutions. Some features and functionalities may in any event be restricted by geography or otherwise, in order for AI21 to comply with applicable Law or commitments to third parties. Customer agrees that its purchase hereunder is not contingent on the delivery of any future functionality or feature, or dependent on any oral or written statements made by or on behalf of AI21 regarding future functionalities or features.","caution":null,"provenance":{"source_url":"https://www.ai21.com/terms-policies/terms-of-use/","snapshot_sha256":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b","wayback_url":null,"deep_link":"https://www.ai21.com/terms-policies/terms-of-use/#:~:text=%204.10.%20Features%20and,future%20functionalities%20or%20features.","char_start":22063,"char_end":22810}},{"surface":"tier_differences","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" 5.1. Support . Subject to Customer’s compliance with all payment obligations under this Agreement, Customer will be entitled to receive the Support, as specified in the Order.","caution":null,"provenance":{"source_url":"https://www.ai21.com/terms-policies/terms-of-use/","snapshot_sha256":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b","wayback_url":null,"deep_link":"https://www.ai21.com/terms-policies/terms-of-use/#:~:text=%205.1.%20Support%20.,specified%20in%20the%20Order.","char_start":23714,"char_end":23896}},{"surface":"tier_differences","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" 5.2. Professional Services . AI21 is not obligated to provide any Professional Services. Any Professional Services mutually agreed to between the Parties shall be set out in the Order and the applicable statement of work (“SOW”) that shall be deemed incorporated by reference into this Agreement.","caution":null,"provenance":{"source_url":"https://www.ai21.com/terms-policies/terms-of-use/","snapshot_sha256":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b","wayback_url":null,"deep_link":"https://www.ai21.com/terms-policies/terms-of-use/#:~:text=%205.2.%20Professional%20Services,reference%20into%20this%20Agreement.","char_start":23898,"char_end":24207}},{"surface":"tier_differences","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" 6.2. Fee Increases . AI21 shall be entitled from time to time, and by written notice, to increase the Fees under the Order; provided, however, that the updated Fees shall apply to the next Order renewal, provided that such notice was given at least thirty (30) days prior to such renewal.","caution":null,"provenance":{"source_url":"https://www.ai21.com/terms-policies/terms-of-use/","snapshot_sha256":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b","wayback_url":null,"deep_link":"https://www.ai21.com/terms-policies/terms-of-use/#:~:text=%206.2.%20Fee%20Increases,prior%20to%20such%20renewal.","char_start":25431,"char_end":25720}},{"surface":"tier_differences","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" employ any hardware, software, device, or technique to pool connections or reduce the number of Users or servers/machines that directly access or use any AI21 Technology (sometimes referred to as ‘virtualisation’, ‘multiplexing’ or ‘pooling’); ","caution":null,"provenance":{"source_url":"https://www.ai21.com/terms-policies/terms-of-use/","snapshot_sha256":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b","wayback_url":null,"deep_link":"https://www.ai21.com/terms-policies/terms-of-use/#:~:text=%20employ%20any%20hardware%2C,%26%238216%3Bmultiplexing%26%238217%3B%20or%20%26%238216%3Bpooling%26%238217%3B)%3B%20","char_start":42245,"char_end":42526}},{"surface":"tier_differences","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" 13.2. Renewals . Unless specified otherwise in the Order, upon expiration of the initial Subscription term specified in the Order (the “ Initial Subscription Term “), the Order and Subscription shall automatically renew for successive renewal terms of equal length as the Initial Subscription Term (each a “ Renewal Term “, and together with the Initial Subscription Term, the “ Subscription Term “), unless either Party notifies the other Party in writing that it chooses not to renew (“ Non-Renewal Notice “); provided, however, that the Non-Renewal Notice is given at least sixty (60) days prior to the end of the then-current Subscription Term. At the commencement of each Renewal Term, AI21 shall be entitled to invoice Customer for the applicable Fees therefor.","caution":null,"provenance":{"source_url":"https://www.ai21.com/terms-policies/terms-of-use/","snapshot_sha256":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b","wayback_url":null,"deep_link":"https://www.ai21.com/terms-policies/terms-of-use/#:~:text=%2013.2.%20Renewals%20.,the%20applicable%20Fees%20therefor.","char_start":56609,"char_end":57425}},{"surface":"tier_differences","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" 14.11. Supplemental Terms . Features and functionalities may be accompanied by separate or additional terms and conditions (“ Feature Specific Terms “). Third Party Content may be accompanied by separate or additional terms and conditions (“ Third Party Content Terms “, and together with Feature Specific Terms, “ Supplemental Terms “). Supplemental Terms may be set forth in the Order and/or may require Customer’s acceptance (via the AI21 System) prior to Customer accessing the applicable feature, functionality, or Third Party Content. Except to the extent expressly stated otherwise within the Supplemental Terms, all Supplemental Terms apply in addition to (and not instead of) this Agreement.","caution":null,"provenance":{"source_url":"https://www.ai21.com/terms-policies/terms-of-use/","snapshot_sha256":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b","wayback_url":null,"deep_link":"https://www.ai21.com/terms-policies/terms-of-use/#:~:text=%2014.11.%20Supplemental%20Terms,instead%20of)%20this%20Agreement.","char_start":70477,"char_end":71220}},{"surface":"tier_differences","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":" Tokens are used in language models to break down text into small pieces. With AI21 Studio’s models, an average token corresponds to 1 word or 6 characters of English text. Comparatively, this is up to 30% more text per token than other providers, saving you 30% of the cost .","caution":null,"provenance":{"source_url":"https://www.ai21.com/pricing/","snapshot_sha256":"bcd514efb15e85ad114c5a42715afdce42c63d7ed20cfc1ba72195fd82ae89ef","wayback_url":null,"deep_link":"https://www.ai21.com/pricing/#:~:text=%20Tokens%20are%20used,of%20the%20cost%20.","char_start":1529,"char_end":1805}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" 3.3. General . For the avoidance of doubt, the restrictions set forth in Section (Usage Restrictions) shall also apply to Evaluation Products and Pilots. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED IN THIS AGREEMENT, EVALUATION PRODUCTS AND PILOTS ARE PROVIDED FOR CUSTOMER’S INTERNAL EVALUATION ONLY (AND NOT FOR PRODUCTION USE), AND AI21 SHALL HAVE NO OBLIGATION OR LIABILITY OF ANY KIND WHATSOEVER FOR EVALUATION PRODUCTS OR PILOTS. TO THE EXTENT THAT APPLICABLE LAW DOES NOT PERMIT THE EXCLUSION OF AI21’S LIABILITY FOR AN EVALUATION PRODUCT OR PILOT, AI21’S AGGREGATE LIABILITY TO CUSTOMER IN RESPECT OF AN EVALUATION PRODUCT AND/OR PILOT SHALL NOT EXCEED TEN US DOLLARS (USD$10) .","caution":null,"provenance":{"source_url":"https://www.ai21.com/terms-policies/terms-of-use/","snapshot_sha256":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b","wayback_url":null,"deep_link":"https://www.ai21.com/terms-policies/terms-of-use/#:~:text=%203.3.%20General%20.,US%20DOLLARS%20(USD%2410)%20.","char_start":14031,"char_end":14743}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" AI21 is not responsible for the availability, security, performance, or compliance of any Third Party Models; and ","caution":null,"provenance":{"source_url":"https://www.ai21.com/terms-policies/terms-of-use/","snapshot_sha256":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b","wayback_url":null,"deep_link":"https://www.ai21.com/terms-policies/terms-of-use/#:~:text=%20AI21%20is%20not,Party%20Models%3B%20and%20","char_start":18148,"char_end":18263}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" AI21 does guarantee any integration or applicability between the AI21 System and Third Party Models.","caution":null,"provenance":{"source_url":"https://www.ai21.com/terms-policies/terms-of-use/","snapshot_sha256":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b","wayback_url":null,"deep_link":"https://www.ai21.com/terms-policies/terms-of-use/#:~:text=%20AI21%20does%20guarantee,and%20Third%20Party%20Models.","char_start":18265,"char_end":18366}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" 7.7. Responsibility for Output . Customer acknowledges and agrees that artificial intelligence and machine learning are rapidly evolving fields, and that, given the probabilistic nature of artificial intelligence and machine learning, use of the AI21 System and/or Models may in some situations result in incorrect Output and/or the Output may not be unique across users (and the AI21 System and Models may generate the same or similar Output for different users of the AI21 System or Models). Customer is solely responsible and liable for evaluating and verifying (including without limitation by human review) the Output as being suitable and appropriate for the Output Use Case (and for Customer’s use in general). AI21 recommends Customer to carefully test, review, and vet the Output before implementation or other use. In addition, Customer shall not engage in any automatic decision-making (including, without limitation, profiling), or rely upon Output in isolation to make a decision, relating to any person, which has a legal effect or a similarly significant effect on that person. Moreover, Customer shall: (a) not represent that Output was human-generated when it was not; (b) notify end users of the Output that factual assertions in Output should not be relied upon without independently checking the accuracy and completeness of the Output; and (c) if required by applicable Law, notify the users that the Output has been generated by AI systems or models.","caution":null,"provenance":{"source_url":"https://www.ai21.com/terms-policies/terms-of-use/","snapshot_sha256":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b","wayback_url":null,"deep_link":"https://www.ai21.com/terms-policies/terms-of-use/#:~:text=%207.7.%20Responsibility%20for,AI%20systems%20or%20models.","char_start":33229,"char_end":34708}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" 12.3. Indemnity Procedure . As a condition to indemnification under this Section (Indemnification) , the indemnified Party agrees: (A) to provide the indemnifying Party with prompt written notice of the Infringement Claim or Misuse Claim, as applicable (the “ Claim “); (B) to cede to the indemnifying Party sole control of the defense and settlement of the Claim (except that any settlement shall require the indemnified Party’s prior written consent, not to be unreasonably withheld, conditioned or delayed); (C) to provide the indemnifying Party with all information and assistance reasonably requested by it; and (D) not to admit any liability under (or otherwise compromise the defense of) the Claim. The indemnified Party may participate in the defense of the Claim at its own cost and expense.","caution":null,"provenance":{"source_url":"https://www.ai21.com/terms-policies/terms-of-use/","snapshot_sha256":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b","wayback_url":null,"deep_link":"https://www.ai21.com/terms-policies/terms-of-use/#:~:text=%2012.3.%20Indemnity%20Procedure,own%20cost%20and%20expense.","char_start":55558,"char_end":56377}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" 10.1. AI21 warrants that: (a) the AI21 Solution will operate in substantial conformity with the applicable Documentation; and (b) any Support or Professional Services will be performed in a professional and workmanlike manner, in substantial conformity with the applicable SOW ((a) and (b) collectively, the “ Performance Warranty “). In the event of a breach of the Performance Warranty, AI21 will (as its sole liability, and as the Customer’s sole remedy, for such breach), at its own expense, correct the non-conformity or re-perform the Professional Services or Support (as the case may be). The Performance Warranty will not apply if the error or non-conformance was caused by: (i) Customer’s misuse of the AI21 Solution; (ii) modifications to the AI21 Solution by Customer or any third party; (iii) any Third Party Models or other Third Party Content (defined below); and/or (iv) any equipment, software, hardware, or services of Customer or any of its third parties, which are used by Customer in connection with the AI21 Solution. Customer shall notify AI21 in writing of any error or non-conformity of the Performance Warranty promptly (and in any event, not more than 10 days) after becoming aware of the breach.","caution":null,"provenance":{"source_url":"https://www.ai21.com/terms-policies/terms-of-use/","snapshot_sha256":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b","wayback_url":null,"deep_link":"https://www.ai21.com/terms-policies/terms-of-use/#:~:text=%2010.1.%20AI21%20warrants,aware%20of%20the%20breach.","char_start":46819,"char_end":48060}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" 12.1. Indemnification by AI21 . In the event that, during the term of this Agreement and the six (6) month period thereafter, a third party makes or institutes any claim, action, or proceeding against Customer alleging that Customer’s authorized access and use of the AI21 System or AI21 Model in accordance with this Agreement infringes such third party’s copyright or patent (an “ Infringement Claim “), AI21 shall (as its sole liability, and as Customer’s sole remedy, in connection with such Infringement Claim):","caution":null,"provenance":{"source_url":"https://www.ai21.com/terms-policies/terms-of-use/","snapshot_sha256":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b","wayback_url":null,"deep_link":"https://www.ai21.com/terms-policies/terms-of-use/#:~:text=%2012.1.%20Indemnification%20by,with%20such%20Infringement%20Claim)%3A","char_start":51475,"char_end":52022}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" 10.2. OTHER THAN THE PERFORMANCE WARRANTY, THE AI21 SYSTEMS, AI21 MODELS, OUTPUT, OTHER AI21 TECHNOLOGY, AS WELL AS ANY OTHER GOODS AND SERVICES PROVIDED OR MADE AVAILABLE BY OR ON BEHALF OF THE AI21 HEREUNDER (COLLECTIVELY, THE “ AI21 MATERIALS “) ARE PROVIDED AND MADE AVAILABLE ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITH ALL DEFECTS, AND ALL EXPRESS, IMPLIED AND STATUTORY CONDITIONS AND WARRANTIES (INCLUDING WITHOUT LIMITATION ANY IMPLIED CONDITIONS OR WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET POSSESSION, NON-INFRINGEMENT, OR QUALITY OF SERVICE, OR THAT OTHERWISE ARISE FROM A COURSE OF PERFORMANCE OR USAGE OF TRADE) ARE HEREBY DISCLAIMED BY AI21 AND ITS LICENSORS.","caution":null,"provenance":{"source_url":"https://www.ai21.com/terms-policies/terms-of-use/","snapshot_sha256":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b","wayback_url":null,"deep_link":"https://www.ai21.com/terms-policies/terms-of-use/#:~:text=%2010.2.%20OTHER%20THAN,AI21%20AND%20ITS%20LICENSORS.","char_start":48062,"char_end":48832}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" 10.3. AI21 DOES NOT MAKE ANY REPRESENTATION, WARRANTY, GUARANTEE OR CONDITION: (A) REGARDING THE EFFECTIVENESS, USEFULNESS, RELIABILITY, TIMELINESS, COMPLETENESS, OR QUALITY OF AI21 MATERIALS; (B) THAT CUSTOMER’S USE OF AI21 MATERIALS WILL BE UNINTERRUPTED, SECURE OR ERROR-FREE; (C) REGARDING THE OPERATION OF ANY CELLULAR NETWORKS, THE PASSING OR TRANSMISSION OF DATA VIA ANY NETWORKS OR THE CLOUD, OR ANY OTHER CELLULAR OR DATA CONNECTIVITY PROBLEMS; OR (D) REGARDING THE SATISFACTION OF, OR COMPLIANCE WITH, ANY LAWS, REGULATIONS, OR OTHER GOVERNMENT OR INDUSTRY RULES OR STANDARDS. AI21 WILL NOT BE LIABLE OR OBLIGATED IN RESPECT OF DELAYS, INTERRUPTIONS, SERVICE FAILURES OR OTHER PROBLEMS INHERENT IN USE OF THE INTERNET AND ELECTRONIC COMMUNICATIONS OR FOR ISSUES RELATED TO HOSTING PROVIDERS OR PUBLIC NETWORKS.","caution":null,"provenance":{"source_url":"https://www.ai21.com/terms-policies/terms-of-use/","snapshot_sha256":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b","wayback_url":null,"deep_link":"https://www.ai21.com/terms-policies/terms-of-use/#:~:text=%2010.3.%20AI21%20DOES,PROVIDERS%20OR%20PUBLIC%20NETWORKS.","char_start":48834,"char_end":49661}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" 11.1. EXCEPT FOR BREACHES OF CONFIDENTIALITY UNDER SECTION ‎9 (CONFIDENTIALITY) , CUSTOMER’S BREACH OF THE SUBSCRIPTION (INCLUDING WITHOUT LIMITATION A BREACH UNDER SECTION ‎8.2 (AI21 TECHNOLOGY USAGE RESTRICTIONS) ), AND/OR GROSS NEGLIGENCE OR WILLFUL MISCONDUCT, IN NO EVENT SHALL EITHER PARTY, ITS AFFILIATES, OR LICENSORS BE LIABLE UNDER, OR OTHERWISE IN CONNECTION WITH, THIS AGREEMENT, FOR: ","caution":null,"provenance":{"source_url":"https://www.ai21.com/terms-policies/terms-of-use/","snapshot_sha256":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b","wayback_url":null,"deep_link":"https://www.ai21.com/terms-policies/terms-of-use/#:~:text=%2011.1.%20EXCEPT%20FOR,THIS%20AGREEMENT%2C%20FOR%3A%20","char_start":49700,"char_end":50104}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" ANY CONSEQUENTIAL, INDIRECT, SPECIAL, INCIDENTAL, OR PUNITIVE DAMAGES;","caution":null,"provenance":{"source_url":"https://www.ai21.com/terms-policies/terms-of-use/","snapshot_sha256":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b","wayback_url":null,"deep_link":"https://www.ai21.com/terms-policies/terms-of-use/#:~:text=%20ANY%20CONSEQUENTIAL%2C%20INDIRECT%2C,INCIDENTAL%2C%20OR%20PUNITIVE%20DAMAGES%3B","char_start":50108,"char_end":50179}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" At its own expense, defend AI21 Indemnitees against the Misuse Claim; and ","caution":null,"provenance":{"source_url":"https://www.ai21.com/terms-policies/terms-of-use/","snapshot_sha256":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b","wayback_url":null,"deep_link":"https://www.ai21.com/terms-policies/terms-of-use/#:~:text=%20At%20its%20own,Misuse%20Claim%3B%20and%20","char_start":55246,"char_end":55321}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" ANY LOSS OF PROFITS, BUSINESS, OPPORTUNITY, REVENUE, CONTRACTS, ANTICIPATED SAVINGS, OR WASTED EXPENDITURE;","caution":null,"provenance":{"source_url":"https://www.ai21.com/terms-policies/terms-of-use/","snapshot_sha256":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b","wayback_url":null,"deep_link":"https://www.ai21.com/terms-policies/terms-of-use/#:~:text=%20ANY%20LOSS%20OF,SAVINGS%2C%20OR%20WASTED%20EXPENDITURE%3B","char_start":50181,"char_end":50289}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" ANY LOSS OF, OR DAMAGE OR INTERRUPTION TO, DATA, NETWORKS, INFORMATION SYSTEMS, REPUTATION, OR GOODWILL; AND/OR","caution":null,"provenance":{"source_url":"https://www.ai21.com/terms-policies/terms-of-use/","snapshot_sha256":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b","wayback_url":null,"deep_link":"https://www.ai21.com/terms-policies/terms-of-use/#:~:text=%20ANY%20LOSS%20OF%2C,REPUTATION%2C%20OR%20GOODWILL%3B%20AND%2FOR","char_start":50291,"char_end":50403}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" THE COST OF PROCURING ANY SUBSTITUTE GOODS OR SERVICES.","caution":null,"provenance":{"source_url":"https://www.ai21.com/terms-policies/terms-of-use/","snapshot_sha256":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b","wayback_url":null,"deep_link":"https://www.ai21.com/terms-policies/terms-of-use/#:~:text=%20THE%20COST%20OF,SUBSTITUTE%20GOODS%20OR%20SERVICES.","char_start":50405,"char_end":50461}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" 11.2. THE COMBINED AGGREGATE LIABILITY OF AI21 AND ALL AI21 AFFILIATES UNDER, OR OTHERWISE IN CONNECTION WITH, THIS AGREEMENT SHALL NOT EXCEED THE AMOUNT OF FEES ACTUALLY PAID BY CUSTOMER TO AI21 UNDER THIS AGREEMENT IN THE SIX (6) MONTHS IMMEDIATELY PRECEDING THE DATE GIVING RISE TO LIABILITY (OR, IF NO FEES APPLY, ONE HUNDRED US DOLLARS (USD$100)). FOR THE AVOIDANCE OF DOUBT, THE EXISTENCE OF MULTIPLE CLAIMS DOES NOT ENLARGE THE FOREGOING LIMIT.","caution":null,"provenance":{"source_url":"https://www.ai21.com/terms-policies/terms-of-use/","snapshot_sha256":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b","wayback_url":null,"deep_link":"https://www.ai21.com/terms-policies/terms-of-use/#:~:text=%2011.2.%20THE%20COMBINED,ENLARGE%20THE%20FOREGOING%20LIMIT.","char_start":50466,"char_end":50918}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" 11.3. THE FOREGOING EXCLUSIONS AND LIMITATION SHALL APPLY: (A) TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW; (B) EVEN IF A PARTY HAS BEEN ADVISED, OR SHOULD HAVE BEEN AWARE, OF THE POSSIBILITY OF LOSSES, DAMAGES, OR COSTS; (C) EVEN IF ANY REMEDY IN THIS AGREEMENT FAILS OF ITS ESSENTIAL PURPOSE; AND (D) REGARDLESS OF THE THEORY OR BASIS OF LIABILITY, AND WHETHER IN CONTRACT, TORT (INCLUDING WITHOUT LIMITATION FOR NEGLIGENCE OR BREACH OF STATUTORY DUTY), STRICT LIABILITY, INDEMNITY, MISREPRESENTATION, OR OTHERWISE.","caution":null,"provenance":{"source_url":"https://www.ai21.com/terms-policies/terms-of-use/","snapshot_sha256":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b","wayback_url":null,"deep_link":"https://www.ai21.com/terms-policies/terms-of-use/#:~:text=%2011.3.%20THE%20FOREGOING,INDEMNITY%2C%20MISREPRESENTATION%2C%20OR%20OTHERWISE.","char_start":50920,"char_end":51444}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" At its own expense, defend Customer against the Infringement Claim; and","caution":null,"provenance":{"source_url":"https://www.ai21.com/terms-policies/terms-of-use/","snapshot_sha256":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b","wayback_url":null,"deep_link":"https://www.ai21.com/terms-policies/terms-of-use/#:~:text=%20At%20its%20own,the%20Infringement%20Claim%3B%20and","char_start":52026,"char_end":52098}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Indemnify and hold harmless Customer for any amount finally awarded against or imposed upon Customer by the court (or otherwise agreed in a final settlement) under the Infringement Claim ( provided, however, that any insurance recoveries and/or indemnity or contribution amounts received by the Customer prior to receipt of indemnification by AI21, shall reduce the indemnifiable amount to be paid by AI21 by the amount of such recovery).","caution":null,"provenance":{"source_url":"https://www.ai21.com/terms-policies/terms-of-use/","snapshot_sha256":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b","wayback_url":null,"deep_link":"https://www.ai21.com/terms-policies/terms-of-use/#:~:text=%20Indemnify%20and%20hold,amount%20of%20such%20recovery).","char_start":52100,"char_end":52539}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" AI21 shall have no liability under this Section (Indemnification by AI21) : ","caution":null,"provenance":{"source_url":"https://www.ai21.com/terms-policies/terms-of-use/","snapshot_sha256":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b","wayback_url":null,"deep_link":"https://www.ai21.com/terms-policies/terms-of-use/#:~:text=%20AI21%20shall%20have,by%20AI21)%20%3A%20","char_start":52544,"char_end":52621}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" to the extent that the Infringement Claim is attributable to or results from: (i) a modification to the AI21 System or AI21 Model not made by AI21; (ii) the combination of the AI21 System or AI21 Model with any non-AI21 product or service; (iii) any Customer instructions or specifications; (iv) any Customer breach under this Agreement; (v) any Inputs or Outputs; and/or (vi) any failure by Customer to use the most current version of the AI21 System or AI21 Model made available by AI21 to Customer pursuant to this Agreement;","caution":null,"provenance":{"source_url":"https://www.ai21.com/terms-policies/terms-of-use/","snapshot_sha256":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b","wayback_url":null,"deep_link":"https://www.ai21.com/terms-policies/terms-of-use/#:~:text=%20to%20the%20extent,pursuant%20to%20this%20Agreement%3B","char_start":52625,"char_end":53154}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Indemnify and hold harmless AI21 Indemnitees for such loss and liability, as well as for any amount finally awarded against or imposed upon AI21 Indemnitees by the court (or otherwise agreed in settlement) under the Misuse Claim.","caution":null,"provenance":{"source_url":"https://www.ai21.com/terms-policies/terms-of-use/","snapshot_sha256":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b","wayback_url":null,"deep_link":"https://www.ai21.com/terms-policies/terms-of-use/#:~:text=%20Indemnify%20and%20hold,under%20the%20Misuse%20Claim.","char_start":55323,"char_end":55553}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" if Customer did not use the AI21 System or AI21 Model in accordance with the Documentation; and/or","caution":null,"provenance":{"source_url":"https://www.ai21.com/terms-policies/terms-of-use/","snapshot_sha256":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b","wayback_url":null,"deep_link":"https://www.ai21.com/terms-policies/terms-of-use/#:~:text=%20if%20Customer%20did,with%20the%20Documentation%3B%20and%2For","char_start":53156,"char_end":53255}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" if Customer is entitled to (or has otherwise received) indemnification for the Infringement Claim (or part thereof) from a Reseller. ","caution":null,"provenance":{"source_url":"https://www.ai21.com/terms-policies/terms-of-use/","snapshot_sha256":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b","wayback_url":null,"deep_link":"https://www.ai21.com/terms-policies/terms-of-use/#:~:text=%20if%20Customer%20is,from%20a%20Reseller.%20","char_start":53257,"char_end":53391}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Should the AI21 System or AI21 Model (in whole or in part) become, or in AI21’s opinion be likely to become, the subject of an Infringement Claim or an injunction prohibiting Customer’s use of the AI21 System or AI21 Model, then Customer permits AI21, at AI21’s option and expense, to either: (x) obtain for Customer the right to continue using the AI21 System or AI21 Model (or part thereof, as applicable); or (y) replace or modify the AI21 System or AI21 Model (or part thereof, as applicable) so that its use hereunder becomes non-infringing; provided, however, that if (x) and (y) are not, in AI21’s opinion, commercially feasible, AI21 may terminate this Agreement upon written notice to Customer, and, following Customer’s compliance with all post-termination obligations, Customer shall be entitled to receive a pro-rated refund of any prepaid Subscription-related Fees hereunder for the AI21 System or AI21 Model (as the case may be) based remaining period of the Subscription Term.","caution":null,"provenance":{"source_url":"https://www.ai21.com/terms-policies/terms-of-use/","snapshot_sha256":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b","wayback_url":null,"deep_link":"https://www.ai21.com/terms-policies/terms-of-use/#:~:text=%20Should%20the%20AI21,of%20the%20Subscription%20Term.","char_start":53396,"char_end":54418}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" 12.2. Indemnification by Customer . If AI21 or its Affiliates (or their respective directors, officers, or employees) (collectively, “ AI21 Indemnitees “) incur or suffer any loss or liability whatsoever (including but not limited to a fine, penalty, damages award, legal costs and expenses such as attorney’s fees, etc. ) under or in connection with any demand, claim, suit, or proceeding made or brought (whether by an individual, organization, or governmental agency) against an AI21 Indemnitee (each, a “ Misuse Claim “), and such Misuse Claim arises directly or indirectly from any Customer Content, from any breach by Customer under this Agreement, from any violation by Customer of applicable Law, and/or from Customer’s use of the AI21 System or AI21 Model, Customer agrees to:","caution":null,"provenance":{"source_url":"https://www.ai21.com/terms-policies/terms-of-use/","snapshot_sha256":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b","wayback_url":null,"deep_link":"https://www.ai21.com/terms-policies/terms-of-use/#:~:text=%2012.2.%20Indemnification%20by,Model%2C%20Customer%20agrees%20to%3A","char_start":54420,"char_end":55242}},{"surface":"indemnity_liability","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":" 13.1. Term of Agreement . This Agreement commences on the Effective Date and, unless terminated in accordance herewith, shall continue for the duration of the Subscription Term (defined below).","caution":null,"provenance":{"source_url":"https://www.ai21.com/terms-policies/terms-of-use/","snapshot_sha256":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b","wayback_url":null,"deep_link":"https://www.ai21.com/terms-policies/terms-of-use/#:~:text=%2013.1.%20Term%20of,Subscription%20Term%20(defined%20below).","char_start":56413,"char_end":56607}},{"surface":"indemnity_liability","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":" In accordance with any termination rights specified the Order;","caution":null,"provenance":{"source_url":"https://www.ai21.com/terms-policies/terms-of-use/","snapshot_sha256":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b","wayback_url":null,"deep_link":"https://www.ai21.com/terms-policies/terms-of-use/#:~:text=%20In%20accordance%20with,rights%20specified%20the%20Order%3B","char_start":57496,"char_end":57559}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Either Party may terminate this Agreement for cause upon written notice if the other Party commits a material breach under this Agreement, and fails to cure such breach within thirty (30) days after receiving written notice from the other Party alleging the breach. The foregoing 30-day cure period shall: (i) not be required if the breach is not curable; and (ii) be reduced to ten (10) days if the material breach in question is non-payment by Customer; ","caution":null,"provenance":{"source_url":"https://www.ai21.com/terms-policies/terms-of-use/","snapshot_sha256":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b","wayback_url":null,"deep_link":"https://www.ai21.com/terms-policies/terms-of-use/#:~:text=%20Either%20Party%20may,non-payment%20by%20Customer%3B%20","char_start":57561,"char_end":58018}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" 14.4. Third Party Content . The AI21 Solutions may present, or otherwise allow Customer to view, access, link to, and/or interact with, Content from third parties and other sources that are not owned or controlled by AI21, such as Third Party Models (collectively, “ Third Party Content “). The AI21 Solutions may also enable Customer to communicate with the related third parties. The display or communication to Customer of such Third Party Content does not (and shall not be construed to) in any way imply, suggest, or constitute any sponsorship, endorsement, or approval by AI21 of such Third Party Content or third party, nor any affiliation between AI21 and such third party. AI21 shall have no obligation or liability of any kind whatsoever for Third Party Content or for the third party’s policies, practices, actions, or omissions. If Customer enables or uses Third Party Content with the AI21 System or AI21 Model, AI21 will allow the Third Party Content providers to access and use Customer Content as required for the interoperation of the Third Party Content and the AI21 System or AI21 Model. Any Third Party Content provider’s use of Customer Content is subject to the applicable agreement between Customer and the Third Party Content provider.","caution":null,"provenance":{"source_url":"https://www.ai21.com/terms-policies/terms-of-use/","snapshot_sha256":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b","wayback_url":null,"deep_link":"https://www.ai21.com/terms-policies/terms-of-use/#:~:text=%2014.4.%20Third%20Party,Third%20Party%20Content%20provider.","char_start":63379,"char_end":64657}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Either Party may terminate this Agreement upon written notice to the other Party upon the occurrence of any of the following events in respect of such other Party: (i) a receiver is appointed for the other Party or its property, which appointment is not dismissed within sixty (60) days; (ii) the other Party makes a general assignment for the benefit of its creditors; (iii) the other Party commences, or has commenced against it, proceedings under any bankruptcy, insolvency or debtor’s relief Law, which proceedings are not dismissed within sixty (60) days; or (iv) the other Party is liquidating, dissolving or ceasing normal business operations; and/or","caution":null,"provenance":{"source_url":"https://www.ai21.com/terms-policies/terms-of-use/","snapshot_sha256":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b","wayback_url":null,"deep_link":"https://www.ai21.com/terms-policies/terms-of-use/#:~:text=%20Either%20Party%20may,normal%20business%20operations%3B%20and%2For","char_start":58020,"char_end":58678}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" AI21 may terminate this Agreement convenience upon thirty (30) days’ prior written notice to Customer. In case of such termination for convenience by AI21, Customer shall be entitled to receive a pro-rated refund of any pre-paid and unutilized Fees under the Order based on the remaining period of the then-current Subscription Term.","caution":null,"provenance":{"source_url":"https://www.ai21.com/terms-policies/terms-of-use/","snapshot_sha256":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b","wayback_url":null,"deep_link":"https://www.ai21.com/terms-policies/terms-of-use/#:~:text=%20AI21%20may%20terminate,the%20then-current%20Subscription%20Term.","char_start":58680,"char_end":59020}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" 13.6. Survival . Section 1 (Definitions) , and Sections 7 (Customer Content) through ‎14 (Miscellaneous) , shall survive termination of this Agreement, as shall any right, obligation or provision that is expressly stated to so survive or that ought by its nature to survive. Termination shall not affect any rights and obligations accrued as of the effective date of termination.","caution":null,"provenance":{"source_url":"https://www.ai21.com/terms-policies/terms-of-use/","snapshot_sha256":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b","wayback_url":null,"deep_link":"https://www.ai21.com/terms-policies/terms-of-use/#:~:text=%2013.6.%20Survival%20.,effective%20date%20of%20termination.","char_start":61088,"char_end":61468}},{"surface":"indemnity_liability","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":" 14.5. Third Party Software . The AI21 System and AI21 Model may include what is commonly referred to as ‘open source’ software. Under some of their respective license terms and conditions, AI21 may be required to provide Customer with notice of the license terms and attribution to the third party, in which case AI21 may provide Customer with such information (whether via the AI21 Solutions, via the Website, or otherwise). Notwithstanding anything to the contrary herein, use of the open source software will be subject to the license terms and conditions applicable to such open source software, to the extent required by the applicable licensor (which terms and conditions shall not restrict the license rights granted to Customer hereunder), and to the extent any such license terms and conditions grant Customer rights that are inconsistent with the limited rights granted to Customer in this Agreement, then such rights in the applicable open source license shall take precedence over the rights and restrictions granted in this Agreement, but solely with respect to such open source software. AI21 will comply with any valid written request submitted by Customer to AI21 for exercising any rights Customer may have under such license terms and conditions.","caution":null,"provenance":{"source_url":"https://www.ai21.com/terms-policies/terms-of-use/","snapshot_sha256":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b","wayback_url":null,"deep_link":"https://www.ai21.com/terms-policies/terms-of-use/#:~:text=%2014.5.%20Third%20Party,license%20terms%20and%20conditions.","char_start":64659,"char_end":65936}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" 14.12. No Third Party Beneficiaries . Except as may be otherwise expressly provided in this Agreement (such as AI21’s Affiliates), there shall be no third-party beneficiaries of or under this Agreement, and nothing herein, whether express or implied, will confer upon any person or entity, other than the Parties (and their respective successors and permitted assigns), any legal or equitable right whatsoever to enforce any provision of this Agreement.","caution":null,"provenance":{"source_url":"https://www.ai21.com/terms-policies/terms-of-use/","snapshot_sha256":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b","wayback_url":null,"deep_link":"https://www.ai21.com/terms-policies/terms-of-use/#:~:text=%2014.12.%20No%20Third,provision%20of%20this%20Agreement.","char_start":71222,"char_end":71682}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" 14.13. Relationship . The relationship of the Parties is solely that of independent contractors, neither Party nor its employees are the servants, agents, or employees of the other, and no exclusivities arise out of this Agreement. Nothing in this Agreement shall be construed to create a relationship of employer and employee, principal and agent, joint venture, franchise, fiduciary, partnership, association, or otherwise between the Parties. Except to the extent required by AI21 in connection with the provision of the AI21 System, the AI21 Model, and/or the performance of the AI21’s obligations hereunder, neither Party has any authority to enter into agreements of any kind on behalf of the other Party and neither Party will create or attempt to create any obligation, express or implied, on behalf of the other Party.","caution":null,"provenance":{"source_url":"https://www.ai21.com/terms-policies/terms-of-use/","snapshot_sha256":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b","wayback_url":null,"deep_link":"https://www.ai21.com/terms-policies/terms-of-use/#:~:text=%2014.13.%20Relationship%20.,of%20the%20other%20Party.","char_start":71684,"char_end":72518}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" 14.14. Force Majeure . Neither Party shall have any liability for any performance (excluding payment obligations) under this Agreement that is prevented, hindered, or delayed by reason of an event of Force Majeure (defined below). The Party so affected shall be excused from such performance to the extent that, and for so long as, performance is prevented, interrupted, or delayed by the Force Majeure. If and when performance is resumed, all dates specified under this Agreement shall be automatically adjusted to reflect the period of such prevention, interruption, or delay by reason of such Force Majeure. For purposes of this Agreement, an event of “ Force Majeure ” shall be defined as: (a) fire, flood, earthquake, explosion, pandemic or epidemic (or similar regional health crisis), or act of God; (b) strikes, lockouts, picketing, concerted labor action, work stoppages, other labor or industrial disturbances, or shortages of materials or equipment, not the fault of either party; (c) invasion, war (declared or undeclared), terrorism, riot, or civil commotion; (d) an act of governmental or quasi-governmental authorities (including without limitation lockdowns); (e) failure of the internet or any public telecommunications network, hacker attacks, denial of service attacks, virus or other malicious software attacks or infections, shortage of adequate power or transportation facilities; and/or (f) any matter beyond the reasonable control of the affected Party. ","caution":null,"provenance":{"source_url":"https://www.ai21.com/terms-policies/terms-of-use/","snapshot_sha256":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b","wayback_url":null,"deep_link":"https://www.ai21.com/terms-policies/terms-of-use/#:~:text=%2014.14.%20Force%20Majeure,the%20affected%20Party.%20","char_start":72520,"char_end":74011}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"Notwithstanding the foregoing, Customer shall not be entitled to use, or rely on, this Section (Force Majeure) in connection with any Customer breach of the Subscription and/or of AI21’s Intellectual Property Rights. For the avoidance of doubt, any problems relating to hosting of the AI21 Solutions by a third party is beyond the reasonable control of AI21.","caution":null,"provenance":{"source_url":"https://www.ai21.com/terms-policies/terms-of-use/","snapshot_sha256":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b","wayback_url":null,"deep_link":"https://www.ai21.com/terms-policies/terms-of-use/#:~:text=Notwithstanding%20the%20foregoing%2C%20Customer,reasonable%20control%20of%20AI21.","char_start":74011,"char_end":74375}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" 14.17. Customer Resources . Except for the AI21 Solutions, Customer shall be solely responsible: (a) for providing all hardware, software, systems, assets, facilities, and ancillary goods and services, including without limitation any Third Party Models, needed for Customer to access and use the AI21 Solutions; (b) for ensuring their compatibility with the AI21 Solutions; and (c) for obtaining (and maintaining) all consents and licenses necessary to exercise Customer’s rights under the Subscription. In the event AI21 is legally or contractually required to modify or replace features or functionalities of the AI21 Solutions in order to ensure the AI21 Solutions comply with the terms of service or privacy policies of various platforms, networks and/or websites, Customer shall be responsible for making all necessary changes to Customer’s hardware, software, systems, assets, and facilities in order to continue using the AI21 Solutions.","caution":null,"provenance":{"source_url":"https://www.ai21.com/terms-policies/terms-of-use/","snapshot_sha256":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b","wayback_url":null,"deep_link":"https://www.ai21.com/terms-policies/terms-of-use/#:~:text=%2014.17.%20Customer%20Resources,using%20the%20AI21%20Solutions.","char_start":76985,"char_end":77937}},{"surface":"indemnity_liability","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":" 14.18. Expense . Except as may be expressly stated otherwise in this Agreement, each Party shall pay its own costs and expenses incurred in connection with the negotiation, preparation, signature and performance of this Agreement (and any documents referred to in it).","caution":null,"provenance":{"source_url":"https://www.ai21.com/terms-policies/terms-of-use/","snapshot_sha256":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b","wayback_url":null,"deep_link":"https://www.ai21.com/terms-policies/terms-of-use/#:~:text=%2014.18.%20Expense%20.,referred%20to%20in%20it).","char_start":77939,"char_end":78208}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" 14.20. Participation in Drafting; Essential Basis of the Agreement . The Parties intend that this Agreement should be interpreted in all instances as if the Parties participated equally in the drafting of all its provisions, and that no provision in this Agreement should be interpreted in a manner unfavorable to a Party on the basis that it drafted the provision. Moreover, Customer acknowledges and understands that the disclaimers, exclusions and limitations of liability set forth in this Agreement form an essential basis of the agreement between the Parties, that the Parties have relied upon such disclaimers, exclusions and limitations of liability in negotiating the terms and conditions of this Agreement, and that absent such disclaimers, exclusions and limitations of liability, the terms and conditions of this Agreement would be substantially different.","caution":null,"provenance":{"source_url":"https://www.ai21.com/terms-policies/terms-of-use/","snapshot_sha256":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b","wayback_url":null,"deep_link":"https://www.ai21.com/terms-policies/terms-of-use/#:~:text=%2014.20.%20Participation%20in,would%20be%20substantially%20different.","char_start":79152,"char_end":80021}},{"surface":"confidentiality","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" AI21’s Confidential Information; ","caution":null,"provenance":{"source_url":"https://www.ai21.com/terms-policies/terms-of-use/","snapshot_sha256":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b","wayback_url":null,"deep_link":"https://www.ai21.com/terms-policies/terms-of-use/#:~:text=%20AI21%26%238217%3Bs%20Confidential%20Information%3B%20","char_start":39234,"char_end":39274}},{"surface":"confidentiality","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" use any AI21 Technology in connection with any stress test, penetration test, competitive benchmarking or analysis, or vulnerability scanning, or otherwise publish or disclose (without AI21’s prior express written approval) any the results of such activities or other performance data of any AI21 Technology; ","caution":null,"provenance":{"source_url":"https://www.ai21.com/terms-policies/terms-of-use/","snapshot_sha256":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b","wayback_url":null,"deep_link":"https://www.ai21.com/terms-policies/terms-of-use/#:~:text=%20use%20any%20AI21,any%20AI21%20Technology%3B%20","char_start":42996,"char_end":43312}},{"surface":"confidentiality","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Each Party (as “Receiving Party”) will: (a) protect the Confidential Information (defined below) of the other Party (the “Disclosing Party”) that the Receiving Party receives, using the same degree of care that Receiving Party uses to protect its own Confidential Information of like kind (but not less than reasonable care); (b) not use any Confidential Information of the Disclosing Party for any purpose outside the scope of this Agreement; and (c) except as otherwise authorized by the Disclosing Party in writing, limit access to Confidential Information of the Disclosing Party to those of Receiving Party and its Affiliates’ employees, contractors, and professional advisors (such as lawyers and accountants) who need that access for purposes consistent with this Agreement and who are bound by obligations of confidentiality to the Receiving Party containing protections not materially less protective of the Confidential Information than those herein. If Receiving Party is required by Law or court order to disclose Confidential Information, then Receiving Party shall, to the extent legally permitted, provide Disclosing Party with advance written notice and cooperate in any effort to obtain confidential treatment of the Confidential Information including, without limitation, the opportunity to seek appropriate administrative or judicial relief. The Receiving Party acknowledges that disclosure of Confidential Information would cause substantial harm for which damages alone would not be a sufficient remedy, and therefore that upon any such disclosure by the Receiving Party, the Disclosing Party will be entitled to seek appropriate equitable relief in addition to whatever other remedies it might have at law. ","caution":null,"provenance":{"source_url":"https://www.ai21.com/terms-policies/terms-of-use/","snapshot_sha256":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b","wayback_url":null,"deep_link":"https://www.ai21.com/terms-policies/terms-of-use/#:~:text=%20Each%20Party%20(as,have%20at%20law.%20","char_start":44126,"char_end":45874}},{"surface":"confidentiality","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"“Confidential Information” means all information that is identified as confidential at the time of disclosure by the Disclosing Party or reasonably should be known by the Receiving Party to be confidential or proprietary due to the nature of the information disclosed and/or the circumstances surrounding the disclosure. For the avoidance of doubt, all AI21 Technology is Confidential Information of AI21. Confidential Information shall not, however, include information that: (a) was rightfully in Receiving Party’s possession or known to it (on a non-confidential basis) prior to receipt of the Confidential Information; (b) is or has become public knowledge through no fault of the Receiving Party; (c) is rightfully obtained by the Receiving Party from a third party without breach of any confidentiality obligation; or (d) is independently developed by the Receiving Party.","caution":null,"provenance":{"source_url":"https://www.ai21.com/terms-policies/terms-of-use/","snapshot_sha256":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b","wayback_url":null,"deep_link":"https://www.ai21.com/terms-policies/terms-of-use/#:~:text=%26%238220%3BConfidential%20Information%26%238221%3B%20means%20all,by%20the%20Receiving%20Party.","char_start":45874,"char_end":46770}},{"surface":"confidentiality","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" 14.21. Subpoenas . Nothing in this Agreement prevents or otherwise restricts AI21 from disclosing Customer Content to the extent required by Law, subpoenas, or court orders, but AI21 will use commercially reasonable efforts to notify Customer where permitted to do so.","caution":null,"provenance":{"source_url":"https://www.ai21.com/terms-policies/terms-of-use/","snapshot_sha256":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b","wayback_url":null,"deep_link":"https://www.ai21.com/terms-policies/terms-of-use/#:~:text=%2014.21.%20Subpoenas%20.,permitted%20to%20do%20so.","char_start":80023,"char_end":80292}},{"surface":"confidentiality","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" ‍Any information you receive or collect about AI21 Labs, its clients, or their employees during the discovery of a suspected vulnerability must be kept confidential and only used in connection with the Policy. You may not use, disclose, or distribute any such confidential information, including, but not limited to, information regarding your submission and information you obtain when researching AI21 Labs sites, without prior written consent from AI21 Labs. ","caution":null,"provenance":{"source_url":"https://www.ai21.com/security/vdp/","snapshot_sha256":"45b3ca00537900ff614d7422813d366a9a022aa68da8f017d9f109dad7cc32aa","wayback_url":null,"deep_link":"https://www.ai21.com/security/vdp/#:~:text=%20%E2%80%8DAny%20information%20you,from%20AI21%20Labs.%20","char_start":2040,"char_end":2503}},{"surface":"subprocessors_data_sharing","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" “ Third Party Model ” means a Model that is proprietary to a third party.","caution":null,"provenance":{"source_url":"https://www.ai21.com/terms-policies/terms-of-use/","snapshot_sha256":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b","wayback_url":null,"deep_link":"https://www.ai21.com/terms-policies/terms-of-use/#:~:text=%20%26%238220%3B%20Third%20Party,to%20a%20third%20party.","char_start":10522,"char_end":10608}},{"surface":"subprocessors_data_sharing","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" 4.4. Third Party Models . Customer acknowledges that the AI21 System may offer integrations with, or directly use, certain Third Party Models to generate Outputs for Customer. Customer may access and use a Third Party Model through the AI21 System (or through third party integrator implemented in the AI21 System). Customer will be solely responsible and liable for maintaining a separate, valid, and pre-existing subscription or license to such Third Party Model, as applicable, with the relevant third party provider. Customer is solely responsible and liable for ensuring compliance with all terms, conditions, and policies (such as any usage Policies) applicable to any Third Party Models, and for all fees, liabilities, and obligations arising from Customer access to or use of Third Party Models. If AI21 or its Affiliates suffer or incur any loss, liability, claim, damage, cost and/or expense (including reasonable attorney’s fees) in connection with any use by Customer of any Third Party Model (for example, if the third party provider of the Third Party Model claims payment of fees from AI21 as a result of Customer’s use thereof, or makes a claim against AI21 due to Customer’s violation of any usage policies applicable to the Third Party Model) (each, a “Third Party Model Loss”), Customer shall indemnify and hold harmless AI21 and its Affiliates for such Third Party Model Loss. For the avoidance of doubt, AI21:","caution":null,"provenance":{"source_url":"https://www.ai21.com/terms-policies/terms-of-use/","snapshot_sha256":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b","wayback_url":null,"deep_link":"https://www.ai21.com/terms-policies/terms-of-use/#:~:text=%204.4.%20Third%20Party,avoidance%20of%20doubt%2C%20AI21%3A","char_start":16548,"char_end":18009}},{"surface":"subprocessors_data_sharing","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" does not provide, distribute, or otherwise grant any access or usage rights in respect of, Third Party Models under this Agreement; ","caution":null,"provenance":{"source_url":"https://www.ai21.com/terms-policies/terms-of-use/","snapshot_sha256":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b","wayback_url":null,"deep_link":"https://www.ai21.com/terms-policies/terms-of-use/#:~:text=%20does%20not%20provide%2C,under%20this%20Agreement%3B%20","char_start":18013,"char_end":18146}},{"surface":"subprocessors_data_sharing","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" 4.7. Purchases via Resellers . If Customer has purchased its subscription to an AI21 Solution through a Reseller (defined below), Customer’s payment obligations under Section 6 (Payment) shall not apply. In such cases: (a) AI21 will only be obligated to provide the AI21 Solution to Customer if AI21 and the applicable Reseller have entered into a purchase order (or similar ordering document, whether online or offline) for such purchase; (b) AI21 may share information with Reseller related to Customer’s use and consumption of the AI21 Solution; (c) AI21 shall be entitled to withhold or otherwise suspend Customer’s access to the AI21 Solution if AI21 has not been paid by Reseller; (d) this Agreement governs Customer’s access to and use of the AI21 Solution, notwithstanding anything to the contrary in Customer’s agreement with the Reseller; and (e) Reseller is not authorized to make any changes to this Agreement or otherwise authorized to make any warranties, representations, promises or commitments on behalf of AI21 or in any way concerning the AI21 Solution. “ Reseller ” means any distributor, reseller, or similar channel partner (such as a marketplace platform provider) authorized by AI21 to sell AI21 Solution subscriptions.","caution":null,"provenance":{"source_url":"https://www.ai21.com/terms-policies/terms-of-use/","snapshot_sha256":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b","wayback_url":null,"deep_link":"https://www.ai21.com/terms-policies/terms-of-use/#:~:text=%204.7.%20Purchases%20via,sell%20AI21%20Solution%20subscriptions.","char_start":19788,"char_end":21062}},{"surface":"subprocessors_data_sharing","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" 4.9. Delivery and Hosting . The AI21 Solution will be made available to Customer electronically (via the Website, via an API integration, or otherwise as elected by AI21 or as specified in the Order). The AI21 Solution, as well as any other software and components that are distributed to Customer, shall be deemed accepted upon delivery. If the AI21 Solution is not deployed within the Customer Environment, the hosting of the AI21 Solution may be provided by a third party cloud hosting provider selected by AI21 (“ Hosting Provider “), and accordingly Customer Content may be processed by such Hosting Provider.","caution":null,"provenance":{"source_url":"https://www.ai21.com/terms-policies/terms-of-use/","snapshot_sha256":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b","wayback_url":null,"deep_link":"https://www.ai21.com/terms-policies/terms-of-use/#:~:text=%204.9.%20Delivery%20and,by%20such%20Hosting%20Provider.","char_start":21434,"char_end":22061}},{"surface":"subprocessors_data_sharing","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" 5.3. General . The Support and any Professional Services will be performed by AI21 and/or its Affiliates, and are provided for the benefit of Customer only. Customer shall fully cooperate with AI21, and shall make available to AI21 all relevant systems, assets, and resources, in connection with the provision of the Support and the Professional Services. With Customer’s prior written approval (not to be unreasonably withheld, conditioned, or delayed) AI21 may subcontract Support and any Professional Services (in whole or in part) to a third party contractor, and without derogating from AI21’s liabilities towards the Customer under this Agreement. Unless expressly agreed otherwise in writing, Support and any Professional Services shall be carried out remotely, and any physical attendance at Customer’s offices or other locations requested by Customer, if agreed to by AI21 (for example, in a SOW), shall be charged at AI21’s then-current rates, and AI21 shall also be entitled to reimbursement for travel and lodging costs and expenses incurred.","caution":null,"provenance":{"source_url":"https://www.ai21.com/terms-policies/terms-of-use/","snapshot_sha256":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b","wayback_url":null,"deep_link":"https://www.ai21.com/terms-policies/terms-of-use/#:~:text=%205.3.%20General%20.,costs%20and%20expenses%20incurred.","char_start":24209,"char_end":25288}},{"surface":"subprocessors_data_sharing","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" 6.6. Payment Processing . Customer represents and warrants that all payment and billing information provided is (and will remain) complete and accurate, and Customer has obtained all necessary consents to enable the necessary payment method. If applicable to the payment method, payment of Fees may be processed through a third-party payment processing service (which will receive and process Customer’s billing information), and additional terms may apply to such payments. Customer authorizes AI21 (and/or its designee) to: (a) request and collect payment (and to otherwise take other billing actions, such as refunds) from Customer on a recurring basis; and (b) make any inquiries AI21 deems necessary, from time to time, to validate Customer’s designated payment method or financial information, in order to ensure timely payment of Fees (including, but not limited to, for the purpose of receiving updated payment details from Customer’s payment, credit card, or banking account provider – such as, updated expiry date or card number).","caution":null,"provenance":{"source_url":"https://www.ai21.com/terms-policies/terms-of-use/","snapshot_sha256":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b","wayback_url":null,"deep_link":"https://www.ai21.com/terms-policies/terms-of-use/#:~:text=%206.6.%20Payment%20Processing,date%20or%20card%20number).","char_start":28455,"char_end":29514}},{"surface":"audit_rights_dpa_residency","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" 7.13. HIPAA BAA . To the extent that, in connection with the processing of Customer Content pursuant to this Agreement, Customer requires a business associate agreement (“ BAA “) pursuant to the US Health Insurance Portability and Accountability Act and its implementing rules and regulations, as amended (“ HIPAA “), Customer shall request (via email to [email protected] ) and execute (and deliver to AI21 the executed copy of) the AI21’s applicable BAA template. Such executed BAA shall be deemed incorporated by reference into this Agreement.","caution":null,"provenance":{"source_url":"https://www.ai21.com/terms-policies/terms-of-use/","snapshot_sha256":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b","wayback_url":null,"deep_link":"https://www.ai21.com/terms-policies/terms-of-use/#:~:text=%207.13.%20HIPAA%20BAA,reference%20into%20this%20Agreement.","char_start":37864,"char_end":38446}},{"surface":"audit_rights_dpa_residency","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" 6.7. Reporting; Usage Audit . AI21 may issue Subscription- and Fee-related reporting and billing notices via email to the applicable Customer or billing contact email address specified in the Order, as well as via a functionality of the AI21 System. AI21 (or a third party it reasonably designates) shall, from time to time, be entitled to audit Customer’s use of the AI21 System and/or the Models (a “ Usage Audit “), and Customer shall facilitate such Usage Audit by providing AI21 with all access (including without limitation VPN access) reasonably requested by AI21 (such as, for the purpose of calculating any Fees for overages).","caution":null,"provenance":{"source_url":"https://www.ai21.com/terms-policies/terms-of-use/","snapshot_sha256":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b","wayback_url":null,"deep_link":"https://www.ai21.com/terms-policies/terms-of-use/#:~:text=%206.7.%20Reporting%3B%20Usage,any%20Fees%20for%20overages).","char_start":29516,"char_end":30170}},{"surface":"audit_rights_dpa_residency","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" 7.3. Location of Customer Content . Unless the Order states otherwise, Customer Content and Output may be hosted and processed by AI21 (and its Affiliates, Hosting Providers, and respective third party service providers) in Israel, the United States, the European Economic Area (EEA), the United Kingdom, and other locations around the world.","caution":null,"provenance":{"source_url":"https://www.ai21.com/terms-policies/terms-of-use/","snapshot_sha256":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b","wayback_url":null,"deep_link":"https://www.ai21.com/terms-policies/terms-of-use/#:~:text=%207.3.%20Location%20of,locations%20around%20the%20world.","char_start":30529,"char_end":30872}},{"surface":"audit_rights_dpa_residency","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" 7.12. DPA . To the extent that, in connection with the processing of Customer Content pursuant to this Agreement, Customer requires a data processing agreement (“ DPA “), Customer shall request (via email to [email protected] ) and execute (and deliver to AI21 the executed copy of) the AI21’s applicable DPA template. Such executed DPA shall be deemed incorporated by reference into this Agreement. For clarity, Customer acknowledges that AI21 shall be considered a data processor and/or a service provider.","caution":null,"provenance":{"source_url":"https://www.ai21.com/terms-policies/terms-of-use/","snapshot_sha256":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b","wayback_url":null,"deep_link":"https://www.ai21.com/terms-policies/terms-of-use/#:~:text=%207.12.%20DPA%20.,and%2For%20a%20service%20provider.","char_start":37330,"char_end":37862}},{"surface":"governing_law_disputes","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" This AI21 Solutions Terms and Conditions (the “ Agreement “) applies to, and governs, any access to and use of any AI21 System and/or AI21 Model (each as defined below), and YOU ARE AGREEING TO THIS AGREEMENT BY CLICKING ON THE “I ACCEPT” (OR SIMILAR) BUTTON, BY CHECKING A CHECKBOX FOR THE ACCEPTANCE OF THIS AGREEMENT, OR OTHERWISE BY REGISTERING FOR OR ACCESSING, USING, OR RECEIVING THE AI21 SYSTEM AND/OR AI21 MODEL, WHICHEVER IS EARLIER.","caution":null,"provenance":{"source_url":"https://www.ai21.com/terms-policies/terms-of-use/","snapshot_sha256":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b","wayback_url":null,"deep_link":"https://www.ai21.com/terms-policies/terms-of-use/#:~:text=%20This%20AI21%20Solutions,MODEL%2C%20WHICHEVER%20IS%20EARLIER.","char_start":500,"char_end":968}},{"surface":"governing_law_disputes","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" This Agreement also applies to, and governs, each Order (defined below), and this Agreement is hereby incorporated by reference into, and made a part of, such Order.","caution":null,"provenance":{"source_url":"https://www.ai21.com/terms-policies/terms-of-use/","snapshot_sha256":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b","wayback_url":null,"deep_link":"https://www.ai21.com/terms-policies/terms-of-use/#:~:text=%20This%20Agreement%20also,part%20of%2C%20such%20Order.","char_start":970,"char_end":1136}},{"surface":"governing_law_disputes","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" The Agreement constitutes a binding agreement between AI21 Labs Ltd. (or, if applicable, the other AI21 Labs entity specified in the Order) (“ AI21 “) and the customer specified in the Order or the registration page for the AI21 System or AI21 Model, as the case may be (“ Customer “). If an individual is submitting an Order, or otherwise subscribing to the Service, using an organization’s email address, such organization shall be deemed the Customer . ","caution":null,"provenance":{"source_url":"https://www.ai21.com/terms-policies/terms-of-use/","snapshot_sha256":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b","wayback_url":null,"deep_link":"https://www.ai21.com/terms-policies/terms-of-use/#:~:text=%20The%20Agreement%20constitutes,the%20Customer%20.%20","char_start":1138,"char_end":1625}},{"surface":"governing_law_disputes","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" AI21 and Customer may be collectively referred to herein as the “ Parties “, and each individually as a “ Party “.","caution":null,"provenance":{"source_url":"https://www.ai21.com/terms-policies/terms-of-use/","snapshot_sha256":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b","wayback_url":null,"deep_link":"https://www.ai21.com/terms-policies/terms-of-use/#:~:text=%20AI21%20and%20Customer,a%20%26%238220%3B%20Party%20%26%238220%3B.","char_start":1627,"char_end":1766}},{"surface":"governing_law_disputes","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" An individual entering into this Agreement on behalf of the Customer, represents that he/she has the right, authority and capacity to act on behalf of the Customer and to bind the Customer to this Agreement.","caution":null,"provenance":{"source_url":"https://www.ai21.com/terms-policies/terms-of-use/","snapshot_sha256":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b","wayback_url":null,"deep_link":"https://www.ai21.com/terms-policies/terms-of-use/#:~:text=%20An%20individual%20entering,Customer%20to%20this%20Agreement.","char_start":1768,"char_end":1976}},{"surface":"governing_law_disputes","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" 14.10. Waiver and Remedies . No failure or delay on the part of either Party in exercising any right or remedy hereunder will operate as a waiver thereof, nor will any single or partial exercise of any such right or remedy preclude any other or further exercise thereof, or the exercise of any other right or remedy. Any waiver granted hereunder must be in writing, duly signed by the waiving Party, and will be valid only in the specific instance in which given. Except as may be expressly provided otherwise in this Agreement, no right or remedy conferred upon or reserved by either Party under this Agreement is intended to be, or will be deemed, exclusive of any other right or remedy under this Agreement, at law, or in equity, but will be cumulative of such other rights and remedies.","caution":null,"provenance":{"source_url":"https://www.ai21.com/terms-policies/terms-of-use/","snapshot_sha256":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b","wayback_url":null,"deep_link":"https://www.ai21.com/terms-policies/terms-of-use/#:~:text=%2014.10.%20Waiver%20and,other%20rights%20and%20remedies.","char_start":69684,"char_end":70475}},{"surface":"governing_law_disputes","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" 14.1. Entire Agreement . This Agreement (and its annexes) represents the entire agreement of the Parties with respect to the subject matter hereof, and supersedes and replaces all prior and contemporaneous oral or written understandings and statements by the Parties with respect to such subject matter. In entering into this Agreement, neither Party is relying on any representation or statement not expressly specified in this Agreement. Any terms or conditions (whether printed, hyperlinked, or otherwise) in any purchase order or other standardized business forms, which purport to supersede, modify, or supplement this Agreement, shall be deemed rejected, void and of no effect (even if AI21 signs or acknowledges such document). Customer shall include the Order reference/number in any purchase order issued to AI21. The section and subsection headings used in this Agreement are for convenience of reading only, and shall not be used or relief upon to interpret this Agreement. This Agreement may be executed in any number of counterparts (including digitally, electronically scanned and e-mailed PDF copies, and any similarly signed and electronically or digitally transmitted copies) each of which will be considered an original, but all of which together will constitute one and the same instrument.","caution":null,"provenance":{"source_url":"https://www.ai21.com/terms-policies/terms-of-use/","snapshot_sha256":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b","wayback_url":null,"deep_link":"https://www.ai21.com/terms-policies/terms-of-use/#:~:text=%2014.1.%20Entire%20Agreement,and%20the%20same%20instrument.","char_start":61497,"char_end":62807}},{"surface":"governing_law_disputes","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" 14.2. Amendment . This Agreement may only be modified or supplemented by a written instrument referencing this Agreement, which is duly signed by each Party.","caution":null,"provenance":{"source_url":"https://www.ai21.com/terms-policies/terms-of-use/","snapshot_sha256":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b","wayback_url":null,"deep_link":"https://www.ai21.com/terms-policies/terms-of-use/#:~:text=%2014.2.%20Amendment%20.,signed%20by%20each%20Party.","char_start":62809,"char_end":62967}},{"surface":"governing_law_disputes","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" 14.3. Precedence . To the extent of any conflict or inconsistency between a provision in this Agreement on the one hand, and a provision in the Order or SOW on the other hand, the former shall prevail (except to the extent expressly stated otherwise in the Order or SOW, or to the extent related solely to the commercial or technical particulars of the Order or SOW, in which case the latter shall prevail).","caution":null,"provenance":{"source_url":"https://www.ai21.com/terms-policies/terms-of-use/","snapshot_sha256":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b","wayback_url":null,"deep_link":"https://www.ai21.com/terms-policies/terms-of-use/#:~:text=%2014.3.%20Precedence%20.,the%20latter%20shall%20prevail).","char_start":62969,"char_end":63377}},{"surface":"governing_law_disputes","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" 14.6. Assignment . Neither Party may assign this Agreement, in whole or in part, without the prior express written consent of the other Party; except that, each Party may assign (including without limitation by operation of law) this Agreement in whole to any of its Affiliates and/or to any successor in connection with a merger, consolidation, or acquisition of all or substantially all of the assigning Party’s assets or shares. Furthermore, any AI21 obligation hereunder may be performed (in whole or in part), and any AI21 right (including invoice and payment rights) or remedy may be exercised (in whole or in part), by an Affiliate of AI21. Any unauthorized assignment will be null and void. This Agreement shall be binding upon and inure to the benefit of the Parties and their respective successors and assigns.","caution":null,"provenance":{"source_url":"https://www.ai21.com/terms-policies/terms-of-use/","snapshot_sha256":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b","wayback_url":null,"deep_link":"https://www.ai21.com/terms-policies/terms-of-use/#:~:text=%2014.6.%20Assignment%20.,respective%20successors%20and%20assigns.","char_start":65938,"char_end":66765}},{"surface":"governing_law_disputes","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" 14.7. Governing Law; Jurisdiction . This Agreement shall be governed by, and construed in accordance with, the laws of the State of Israel, without regard to any conflicts of laws rules or principles. The United Nations Convention on Contracts for the International Sale of Goods, as well as the Uniform Computer Information Transactions Act (UCITA) (regardless of where or when adopted), shall not apply to this Agreement and are hereby disclaimed. Any claim, dispute or controversy between the Parties will be subject to the exclusive jurisdiction and venue of the courts located in Tel Aviv, Israel and each Party hereby irrevocably submits to the personal jurisdiction of such courts and waives any jurisdictional, venue, or inconvenient forum objections to such courts. Notwithstanding the foregoing, each Party may seek equitable relief in any court of competent jurisdiction. EACH PARTY IRREVOCABLY WAIVES ITS RIGHT TO TRIAL OF ANY ISSUE BY JURY. EXCEPT TO SEEK EQUITABLE RELIEF, PAYMENT OF FEES, OR TO OTHERWISE PROTECT OR ENFORCE A PARTY’S INTELLECTUAL PROPERTY RIGHTS OR CONFIDENTIALITY OBLIGATIONS, NO ACTION, REGARDLESS OF FORM, UNDER THIS AGREEMENT MAY BE BROUGHT BY EITHER PARTY MORE THAN ONE (1) YEAR AFTER THE DATE ON WHICH THE CORRESPONDING LIABILITY AROSE. Any claims or damages that Customer may have against AI21 shall only be enforceable against AI21, and not any other entity or AI21’s officers, directors, representatives, employees, or agents. Without derogating from any limitations or exclusions of liability in this Agreement, Customer hereby irrevocably waives any claims against AI21 for sums to which Customer is entitled under any insurance policy carried by or on behalf of Customer.","caution":null,"provenance":{"source_url":"https://www.ai21.com/terms-policies/terms-of-use/","snapshot_sha256":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b","wayback_url":null,"deep_link":"https://www.ai21.com/terms-policies/terms-of-use/#:~:text=%2014.7.%20Governing%20Law%3B,on%20behalf%20of%20Customer.","char_start":66767,"char_end":68495}},{"surface":"governing_law_disputes","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" 14.8. Severability . If any provision of this Agreement is held by a court of competent jurisdiction to be illegal, invalid or unenforceable, then: (a) the remaining provisions of this Agreement shall remain in full force and effect; and (b) the Parties agree that the court making such determination shall have the power to limit the provision, to delete specific words or phrases, or to replace the provision with a provision that is legal, valid and enforceable and that most closely approximates the original legal intent and economic impact of such provision, and this Agreement shall be enforceable as so modified in respect of such jurisdiction. In the event such court does not exercise the power granted to it as aforesaid, then such provision will be ineffective solely as to such jurisdiction, and will be substituted (in respect of such jurisdiction) with a valid, legal and enforceable provision that most closely approximates the original legal intent and economic impact of such provision.","caution":null,"provenance":{"source_url":"https://www.ai21.com/terms-policies/terms-of-use/","snapshot_sha256":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b","wayback_url":null,"deep_link":"https://www.ai21.com/terms-policies/terms-of-use/#:~:text=%2014.8.%20Severability%20.,impact%20of%20such%20provision.","char_start":68497,"char_end":69502}},{"surface":"governing_law_disputes","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" 14.15. Notices . Any notice or communication required or permitted under this Agreement will be in writing to the addresses set forth in this Agreement (or at such other address as may be given in writing by either Party), and will be deemed to have been received by the addressee upon: (a) personal delivery; (b) the second business day after being mailed or couriered; or (c) the day of sending by email, except for notices of breach (other than for non-payment) or an indemnifiable claim, which must be made by mail or courier. Email notifications to AI21 shall be [email protected] . AI21 may also give Customer notices via Customer’s Account and/or via postings on or through the functionality of the AI21 System (and such notices shall be deemed given immediately).","caution":null,"provenance":{"source_url":"https://www.ai21.com/terms-policies/terms-of-use/","snapshot_sha256":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b","wayback_url":null,"deep_link":"https://www.ai21.com/terms-policies/terms-of-use/#:~:text=%2014.15.%20Notices%20.,be%20deemed%20given%20immediately).","char_start":74377,"char_end":75160}},{"surface":"governing_law_disputes","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" 14.16. Export Compliance . Customer represents and warrants that: (a) it is not a resident of, and will not access or use any AI21 Technology in, a country that the U.S. government has embargoed for use of the AI21 Technology, and that Customer is not a person or entity named on the U.S. Treasury Department’s list of Specially Designated Nationals or any other applicable trade sanctioning regulations of any jurisdiction; and (b) its country of residence and/or incorporation (as applicable) is the same as the country specified in the contact and/or billing address provided to AI21. Customer shall not transfer, export, re-export, import, re-import or divert any AI21 Technology in violation of any Export Control Laws (defined below), and shall not transfer, export, re-export, import, re-import or divert the Service to Lebanon, Syria, Iran, Iraq, Sudan, Yemen, Cuba, North Korea, or to the Crimea, Donetsk, or Luhansk regions of Ukraine (or other countries specifically designated in writing by AI21 from time to time). In the event of a breach under this Section (Export Compliance) , Customer agrees to indemnify and hold harmless AI21 and all AI21 Affiliates (and their respective directors, officers, and employees) for any fines and/or penalties imposed upon AI21 or an AI21 Affiliate (or such persons) as a result of such breach. “ Export Control Laws ” means all applicable export and re-export control Laws applicable to Customer and/or AI21 or its Affiliates, as well as the United States’ Export Administration Regulations (EAR) maintained by the US Department of Commerce, trade and economic sanctions maintained by the US Treasury Department’s Office of Foreign Assets Control, and the International Traffic in Arms Regulations (ITAR) maintained by the US","caution":null,"provenance":{"source_url":"https://www.ai21.com/terms-policies/terms-of-use/","snapshot_sha256":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b","wayback_url":null,"deep_link":"https://www.ai21.com/terms-policies/terms-of-use/#:~:text=%2014.16.%20Export%20Compliance,maintained%20by%20the%20US","char_start":75162,"char_end":76962}},{"surface":"governing_law_disputes","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":" Department of State.","caution":null,"provenance":{"source_url":"https://www.ai21.com/terms-policies/terms-of-use/","snapshot_sha256":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b","wayback_url":null,"deep_link":"https://www.ai21.com/terms-policies/terms-of-use/#:~:text=%20Department%20of%20State.","char_start":76962,"char_end":76983}},{"surface":"governing_law_disputes","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" 14.19. Government Users . If Customer is a U.S. government entity, or this Agreement otherwise becomes subject to the Federal Acquisition Regulations (FAR), Customer acknowledges that each of the AI21 System and AI21 Model constitutes “commercial computer software” and “commercial computer software documentation” as such terms are used in FAR 12.212, DFARS 252.227-7014 and DFARS 227.7202. In accordance with FAR 12.211-12.212 and DFARS 227.7102-4 and 227.7202-4, as applicable, the rights of the U.S. Government to use, modify, reproduce, release, perform, display, or disclose commercial computer software, commercial computer software documentation, and technical data furnished in connection with the AI21 System and AI21 Model shall be as provided in this Agreement. If a government agency needs additional rights, it must negotiate a mutually acceptable signed written addendum to this Agreement specifically granting those rights.","caution":null,"provenance":{"source_url":"https://www.ai21.com/terms-policies/terms-of-use/","snapshot_sha256":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b","wayback_url":null,"deep_link":"https://www.ai21.com/terms-policies/terms-of-use/#:~:text=%2014.19.%20Government%20Users,specifically%20granting%20those%20rights.","char_start":78210,"char_end":79150}},{"surface":"governing_law_disputes","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" 14.22. Anti-Corruption . Customer agrees that it has not received or been offered any illegal or improper bribe, kickback, payment, gift or thing of value from any of AI21’s employees or agents, or otherwise from any Resellers, in connection with this Agreement. If Customer learns of any violation of the above restriction, Customer shall use reasonable efforts to promptly notify AI21.","caution":null,"provenance":{"source_url":"https://www.ai21.com/terms-policies/terms-of-use/","snapshot_sha256":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b","wayback_url":null,"deep_link":"https://www.ai21.com/terms-policies/terms-of-use/#:~:text=%2014.22.%20Anti-Corruption%20.,to%20promptly%20notify%20AI21.","char_start":80294,"char_end":80688}}],"disclaimer":"Informational only, not legal advice. Every finding is a verbatim quote from a fully-read, gate-verified document; verify via snapshot_sha256 + wayback_url. Partially-verified platforms show findings only from their verified document(s).","@jsonld":{"@context":"https://schema.org","@type":"Dataset","name":"AI21 Labs — AI policy risk findings","description":"Verified, cited policy findings for AI21 Labs across 13 risk surfaces.","url":"https://aipolicycompare.com/platform/ai21-labs","creator":{"@type":"Organization","name":"AIPolicyCompare","url":"https://aipolicycompare.com"},"isAccessibleForFree":true,"license":"https://aipolicycompare.com/terms","additionalProperty":[{"@type":"PropertyValue","name":"verification","value":"partially_verified"}],"variableMeasured":[{"@type":"PropertyValue","name":"prompt_ownership","value":"unknown","description":" “ Input ” means any Customer Content, such as prompts, datasets, and files, inputted or otherwise submitted by Customer to the AI21 Solution in order to receive an Output (defined below). Unless the context requires otherwise, references herein to “Customer Content” shall be deemed to include Input as well.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.ai21.com/terms-policies/terms-of-use/"}]},{"@type":"PropertyValue","name":"prompt_ownership","value":"unknown","description":" 8.1. Ownership of AI21 Technology . Notwithstanding anything in this Agreement to the contrary, AI21 (and/or its licensors and suppliers, as applicable) is, and shall be, the sole and exclusive owner of all right, title and interest (including without limitation all Intellectual Property Rights) in and to the following (collectively, the “ AI21 Technology “): ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.ai21.com/terms-policies/terms-of-use/"}]},{"@type":"PropertyValue","name":"prompt_ownership","value":"unknown","description":" 7.1. Ownership of Customer Content . 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Customer shall ensure that no Customer Content includes or links to Sensitive Data. “ Sensitive Data ” means any (i) categories of data enumerated in Article 9(1) of the European Union’s General Data Protection Regulation (Regulation 2016/679, aka the GDPR) or any successor law; (ii) credit, debit or other payment card data subject to the Payment Card Industry Data Security Standards (“ PCI DSS “); (iii) Nonpublic Personal Information (NPI) (as defined by the Gramm-Leach-Bliley Act and its implementing rules and regulations); or (iv) any data similar to the foregoing that is protected under foreign or domestic laws.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.ai21.com/terms-policies/terms-of-use/"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" 7.6. Responsibility for Customer Content . Customer is solely responsible for the legality, accuracy and quality of Customer Content, such as for ensuring that Customer’s collection, processing, storage and transmission Customer Content is compliant with all applicable Laws, as well as any and all privacy policies, agreements or other obligations Customer may maintain or enter into with its customers. 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Data Security . AI21 will maintain administrative, physical, and technical safeguards for protection of the security and confidentiality of Customer Content, in accordance with AI21’s ISO 27001 certification and SOC certifications. Those safeguards will include measures for preventing access, use, modification, or disclosure of Customer Content by AI21 personnel except (a) to perform under this Agreement (for example, to provide the AI21 System and AI21 Models, Support, any Professional Services, or to prevent or address technical problems), (b) as required by Law, or (c) as Customer permits in writing.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.ai21.com/terms-policies/terms-of-use/"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" 7.11. Privacy Policy . 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We also share information about your use of our site with our social media, advertising and analytics partners. You can exercise your rights to opt-out of sale or processing personal data for targeted advertising, by clicking on the button “Your Opt-Out Rights”. For more details see our Privacy Policy ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"bcd514efb15e85ad114c5a42715afdce42c63d7ed20cfc1ba72195fd82ae89ef"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.ai21.com/pricing/"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" When you visit our website, we store cookies on your browser to collect information. The information collected might relate to you, your preferences or your device, and is mostly used to make the site work as you expect it to and to provide a more personalized web experience. However, you can choose not to allow certain types of cookies, which may impact your experience of the site and the services we are able to offer. Click on the different category headings to find out more and change our default settings according to your preference. You cannot opt-out of our First Party Strictly Necessary Cookies as they are deployed in order to ensure the proper functioning of our website (such as prompting the cookie banner and remembering your settings, to log into your account, to redirect you when you log out, etc.). For more information about the First and Third Party Cookies used please follow this link.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"bcd514efb15e85ad114c5a42715afdce42c63d7ed20cfc1ba72195fd82ae89ef"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.ai21.com/pricing/"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"bcd514efb15e85ad114c5a42715afdce42c63d7ed20cfc1ba72195fd82ae89ef"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.ai21.com/pricing/"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" Third party trackers collect information used for analytics and to personalize your experience with targeted ads. Under the Colorado Privacy Act, you have the right to opt-out of the sale of your personal data to third parties. You also have the right to opt out of targeted advertising related processing. You may exercise your right to opt out of the sale of personal data and targeted advertising by using this toggle. If you opt out, we will not be able to offer you personalised ads and we will stop sharing your personal information with third parties. Additionally, you may contact our legal department for further clarification about your rights as a Colorado consumer by using this Exercise My Rights link.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"bcd514efb15e85ad114c5a42715afdce42c63d7ed20cfc1ba72195fd82ae89ef"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.ai21.com/pricing/"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"bcd514efb15e85ad114c5a42715afdce42c63d7ed20cfc1ba72195fd82ae89ef"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.ai21.com/pricing/"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"bcd514efb15e85ad114c5a42715afdce42c63d7ed20cfc1ba72195fd82ae89ef"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.ai21.com/pricing/"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" Consent Leg.Interest \n checkbox label label \n checkbox label label \n checkbox label label ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"medium"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"bcd514efb15e85ad114c5a42715afdce42c63d7ed20cfc1ba72195fd82ae89ef"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.ai21.com/pricing/"}]},{"@type":"PropertyValue","name":"moderation_enforcement","value":"unknown","description":" Unapproved vulnerability or penetration testing;","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"45b3ca00537900ff614d7422813d366a9a022aa68da8f017d9f109dad7cc32aa"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.ai21.com/security/vdp/"}]},{"@type":"PropertyValue","name":"moderation_enforcement","value":"unknown","description":" “ Usage Policies ” means the Acceptable Use policy (currently available at https://www.ai21.com/terms-policies/acceptable-use/ ) and any other usage policies referenced in the Documentation.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.ai21.com/terms-policies/terms-of-use/"}]},{"@type":"PropertyValue","name":"moderation_enforcement","value":"unknown","description":" 4.11. Monitoring Tools . The AI21 Solutions may include a tool, feature, or usage counter (collectively, “ Monitoring Tools “) that: (A) enables AI21 to monitor, track, or collect data regarding Customer’s use and consumption of the AI21 System and the Models for the sole purpose of verifying Customer’s compliance with its usage undertakings in this Agreement, such as the Subscription Scope; and/or (B) enables the AI21 System to disable access to the AI21 System and/or Models if the Customer attempts to exceed the Subscription Scope. Customer shall not interfere with, disable, or circumvent such Monitoring Tools.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.ai21.com/terms-policies/terms-of-use/"}]},{"@type":"PropertyValue","name":"moderation_enforcement","value":"unknown","description":" Customer Content will not include or link to, and will not otherwise allow or encourage: (A) illegal activities, such as child pornography, gambling, piracy; (B) threatening, stalking, harassing, defaming, defrauding, degrading, victimizing or intimidating anyone for any reason; (C) generating spam; or (D) generating content for dissemination in electoral campaigns.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.ai21.com/terms-policies/terms-of-use/"}]},{"@type":"PropertyValue","name":"moderation_enforcement","value":"unknown","description":" to conduct an investigation (when we have a good faith belief, or when have received a complaint) as to whether such Customer Content was provided in violation of this Agreement or the Usage Policies, in violation of any Laws, or in violation of any third party rights; 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AI21 reserves the right to temporarily suspend provision or availability of the AI21 System and/or AI21 Model: (a) if Customer is seven (7) days or more overdue on a payment; (b) if AI21 deems such suspension necessary as a result of Customer’s breach of the Subscription (such as a breach under Section ‎4.2 (Restrictions) ); (c) if AI21 reasonably determines suspension is necessary to avoid material harm to AI21, to its other customers, or to the AI21 System or AI21 Model, including if the applicable cloud infrastructure is experiencing denial of service attacks or other attacks or disruptions outside of AI21’s control, or (d) as required by Law or at the request of governmental entities.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.ai21.com/terms-policies/terms-of-use/"}]},{"@type":"PropertyValue","name":"moderation_enforcement","value":"unknown","description":" AI21 Labs encourages researchers to share with our team the details of any suspected vulnerability by submitting the form below. 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In your report, please include a detailed explanation of how the vulnerability was found including reproducible steps, and clear evidence (such as screenshots, video, or command lines). If several vulnerabilities were found, please report them separately, – unless a chain of vulnerabilities is required to exploit a certain vulnerability, in which case please include all relevant vulnerabilities in the same report, with a clear and detailed process. While we do not ask for your identification, we do ask that you provide us with a way of reaching out to you – preferably via email.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"45b3ca00537900ff614d7422813d366a9a022aa68da8f017d9f109dad7cc32aa"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.ai21.com/security/vdp/"}]},{"@type":"PropertyValue","name":"moderation_enforcement","value":"unknown","description":" Once your report has been submitted, If needed, they may request additional information, or clarifications. 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Upon termination of this Agreement for any reason: (a) the Subscription shall automatically terminate; (b) Customer shall cease all access and use of (and, if applicable, uninstall) the AI21 System and/or AI21 Model, as the case may be (and AI21 shall be entitled to remotely uninstall, as well as deactivate, the AI21 System and AI21 Model) and certify in a signed writing that it has done so; (c) Customer shall pay any outstanding Fees and other charges that accrued as of termination (even if termination takes effective prior to the end of a billing cycle), which shall become immediately due and payable, and, if necessary AI21 shall issue a final invoice therefor; and (d) upon written notice to AI21, Customer will have up to thirty (30) calendar days to access the AI21 System and/or AI21 Model solely to the extent necessary to retrieve Customer Content (“ Retrieval Right “) (and if Customer exercises its Retrieval Right, this Agreement shall continue in full force and effect for the duration of the Retrieval Right). AI21 shall have no further obligation to make Customer Content available after the later of (A) the effective date of termination of this Agreement, or (B) the Retrieval Right period, if applicable, and thereafter AI21 shall be entitled to delete the Customer Content.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.ai21.com/terms-policies/terms-of-use/"}]},{"@type":"PropertyValue","name":"tier_differences","value":"unknown","description":" Start with a free trial, no credit card required, then pay based on usage.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"bcd514efb15e85ad114c5a42715afdce42c63d7ed20cfc1ba72195fd82ae89ef"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.ai21.com/pricing/"}]},{"@type":"PropertyValue","name":"tier_differences","value":"unknown","description":" See usage pricing for Foundation Models . 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A Pilot is limited to whatever duration, features, and functionalities AI21 elects in its sole discretion (or that is otherwise specified in the Order), and, unless agreed otherwise in the Order, AI21 reserves the right to add and remove any features and functionalities, as well as terminate a Pilot, at any time, with or without notice.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.ai21.com/terms-policies/terms-of-use/"}]},{"@type":"PropertyValue","name":"tier_differences","value":"unknown","description":" “ Subscription ” means, as the case may be, subscription, license or other right of use of an AI21 System and/or an AI21 Model.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.ai21.com/terms-policies/terms-of-use/"}]},{"@type":"PropertyValue","name":"tier_differences","value":"unknown","description":" “ Subscription Scope ” means any AI21 Solutions-related usage or consumption limitations, entitlements, and parameters (for example, Deployment Type, number of solution calls, number of tokens, available features and functionalities, etc. ) specified in the Order.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.ai21.com/terms-policies/terms-of-use/"}]},{"@type":"PropertyValue","name":"tier_differences","value":"unknown","description":" “ Support ” means any AI21 Solutions-related technical support and maintenance packages that are specified in the Order (or, if not specified in the Order, that are made generally available by AI21 to its applicable AI21 Solution customers either via information publicly available on the Website or via sending support requests to [email protected] ). 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Customer’s Account registration may impose limitations on the number or types of Accounts; absent such limitations, Customer shall be entitled to a single administrator Account that will have administrative privileges over the Account (“ Admin Account “) and such number of user Accounts for each user (each, a “ User Account “). Customer shall ensure that all information submitted during the registration process is, and will thereafter remain, complete and accurate. As between AI21 and Customer, Customer shall be solely responsible and liable for maintaining the confidentiality and security of its Account credentials, as well as for all activities that occur under or in such Account. 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Subject to (and without expanding) the Subscription Scope, Customer may permit its Affiliate to exercise Customer’s Subscription rights under the Order, provided that: (a) such use is solely for the benefit of Customer or such Affiliate; and (b) such Affiliate agrees to be bound by the AI21 Solution- and Subscription-related restrictions and limitations set forth in this Agreement, and further agrees that AI21 shall have no obligation or liability of any kind whatsoever towards such Affiliate. Customer shall remain primarily responsible and liable for its Affiliates’ and Users’ compliance with this Agreement, and any acts and omissions of such Affiliates and Users in connection with this Agreement shall also be deemed the acts and omissions as of Customer.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.ai21.com/terms-policies/terms-of-use/"}]},{"@type":"PropertyValue","name":"tier_differences","value":"unknown","description":" 4.10. Features and Functionalities . AI21 may, from time to time and without notice, modify, replace, and discontinue the features and functionalities (but not material functionalities to which Customer is entitled under the Order, unless it improves the material functionality), as well as the user interface, of the AI21 Solutions. Some features and functionalities may in any event be restricted by geography or otherwise, in order for AI21 to comply with applicable Law or commitments to third parties. Customer agrees that its purchase hereunder is not contingent on the delivery of any future functionality or feature, or dependent on any oral or written statements made by or on behalf of AI21 regarding future functionalities or features.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.ai21.com/terms-policies/terms-of-use/"}]},{"@type":"PropertyValue","name":"tier_differences","value":"unknown","description":" 5.1. Support . Subject to Customer’s compliance with all payment obligations under this Agreement, Customer will be entitled to receive the Support, as specified in the Order.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.ai21.com/terms-policies/terms-of-use/"}]},{"@type":"PropertyValue","name":"tier_differences","value":"unknown","description":" 5.2. Professional Services . AI21 is not obligated to provide any Professional Services. Any Professional Services mutually agreed to between the Parties shall be set out in the Order and the applicable statement of work (“SOW”) that shall be deemed incorporated by reference into this Agreement.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.ai21.com/terms-policies/terms-of-use/"}]},{"@type":"PropertyValue","name":"tier_differences","value":"unknown","description":" 6.2. Fee Increases . AI21 shall be entitled from time to time, and by written notice, to increase the Fees under the Order; provided, however, that the updated Fees shall apply to the next Order renewal, provided that such notice was given at least thirty (30) days prior to such renewal.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.ai21.com/terms-policies/terms-of-use/"}]},{"@type":"PropertyValue","name":"tier_differences","value":"unknown","description":" employ any hardware, software, device, or technique to pool connections or reduce the number of Users or servers/machines that directly access or use any AI21 Technology (sometimes referred to as ‘virtualisation’, ‘multiplexing’ or ‘pooling’); ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.ai21.com/terms-policies/terms-of-use/"}]},{"@type":"PropertyValue","name":"tier_differences","value":"unknown","description":" 13.2. Renewals . Unless specified otherwise in the Order, upon expiration of the initial Subscription term specified in the Order (the “ Initial Subscription Term “), the Order and Subscription shall automatically renew for successive renewal terms of equal length as the Initial Subscription Term (each a “ Renewal Term “, and together with the Initial Subscription Term, the “ Subscription Term “), unless either Party notifies the other Party in writing that it chooses not to renew (“ Non-Renewal Notice “); provided, however, that the Non-Renewal Notice is given at least sixty (60) days prior to the end of the then-current Subscription Term. At the commencement of each Renewal Term, AI21 shall be entitled to invoice Customer for the applicable Fees therefor.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.ai21.com/terms-policies/terms-of-use/"}]},{"@type":"PropertyValue","name":"tier_differences","value":"unknown","description":" 14.11. Supplemental Terms . Features and functionalities may be accompanied by separate or additional terms and conditions (“ Feature Specific Terms “). Third Party Content may be accompanied by separate or additional terms and conditions (“ Third Party Content Terms “, and together with Feature Specific Terms, “ Supplemental Terms “). Supplemental Terms may be set forth in the Order and/or may require Customer’s acceptance (via the AI21 System) prior to Customer accessing the applicable feature, functionality, or Third Party Content. Except to the extent expressly stated otherwise within the Supplemental Terms, all Supplemental Terms apply in addition to (and not instead of) this Agreement.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.ai21.com/terms-policies/terms-of-use/"}]},{"@type":"PropertyValue","name":"tier_differences","value":"unknown","description":" Tokens are used in language models to break down text into small pieces. With AI21 Studio’s models, an average token corresponds to 1 word or 6 characters of English text. 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TO THE EXTENT THAT APPLICABLE LAW DOES NOT PERMIT THE EXCLUSION OF AI21’S LIABILITY FOR AN EVALUATION PRODUCT OR PILOT, AI21’S AGGREGATE LIABILITY TO CUSTOMER IN RESPECT OF AN EVALUATION PRODUCT AND/OR PILOT SHALL NOT EXCEED TEN US DOLLARS (USD$10) .","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.ai21.com/terms-policies/terms-of-use/"}]},{"@type":"PropertyValue","name":"indemnity_liability","value":"unknown","description":" AI21 is not responsible for the availability, security, performance, or compliance of any Third Party Models; and ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.ai21.com/terms-policies/terms-of-use/"}]},{"@type":"PropertyValue","name":"indemnity_liability","value":"unknown","description":" AI21 does guarantee any integration or applicability between the AI21 System and Third Party Models.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.ai21.com/terms-policies/terms-of-use/"}]},{"@type":"PropertyValue","name":"indemnity_liability","value":"unknown","description":" 7.7. Responsibility for Output . Customer acknowledges and agrees that artificial intelligence and machine learning are rapidly evolving fields, and that, given the probabilistic nature of artificial intelligence and machine learning, use of the AI21 System and/or Models may in some situations result in incorrect Output and/or the Output may not be unique across users (and the AI21 System and Models may generate the same or similar Output for different users of the AI21 System or Models). Customer is solely responsible and liable for evaluating and verifying (including without limitation by human review) the Output as being suitable and appropriate for the Output Use Case (and for Customer’s use in general). AI21 recommends Customer to carefully test, review, and vet the Output before implementation or other use. In addition, Customer shall not engage in any automatic decision-making (including, without limitation, profiling), or rely upon Output in isolation to make a decision, relating to any person, which has a legal effect or a similarly significant effect on that person. Moreover, Customer shall: (a) not represent that Output was human-generated when it was not; (b) notify end users of the Output that factual assertions in Output should not be relied upon without independently checking the accuracy and completeness of the Output; and (c) if required by applicable Law, notify the users that the Output has been generated by AI systems or models.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.ai21.com/terms-policies/terms-of-use/"}]},{"@type":"PropertyValue","name":"indemnity_liability","value":"unknown","description":" 12.3. Indemnity Procedure . As a condition to indemnification under this Section (Indemnification) , the indemnified Party agrees: (A) to provide the indemnifying Party with prompt written notice of the Infringement Claim or Misuse Claim, as applicable (the “ Claim “); (B) to cede to the indemnifying Party sole control of the defense and settlement of the Claim (except that any settlement shall require the indemnified Party’s prior written consent, not to be unreasonably withheld, conditioned or delayed); (C) to provide the indemnifying Party with all information and assistance reasonably requested by it; and (D) not to admit any liability under (or otherwise compromise the defense of) the Claim. The indemnified Party may participate in the defense of the Claim at its own cost and expense.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.ai21.com/terms-policies/terms-of-use/"}]},{"@type":"PropertyValue","name":"indemnity_liability","value":"unknown","description":" 10.1. AI21 warrants that: (a) the AI21 Solution will operate in substantial conformity with the applicable Documentation; and (b) any Support or Professional Services will be performed in a professional and workmanlike manner, in substantial conformity with the applicable SOW ((a) and (b) collectively, the “ Performance Warranty “). In the event of a breach of the Performance Warranty, AI21 will (as its sole liability, and as the Customer’s sole remedy, for such breach), at its own expense, correct the non-conformity or re-perform the Professional Services or Support (as the case may be). The Performance Warranty will not apply if the error or non-conformance was caused by: (i) Customer’s misuse of the AI21 Solution; (ii) modifications to the AI21 Solution by Customer or any third party; (iii) any Third Party Models or other Third Party Content (defined below); and/or (iv) any equipment, software, hardware, or services of Customer or any of its third parties, which are used by Customer in connection with the AI21 Solution. Customer shall notify AI21 in writing of any error or non-conformity of the Performance Warranty promptly (and in any event, not more than 10 days) after becoming aware of the breach.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.ai21.com/terms-policies/terms-of-use/"}]},{"@type":"PropertyValue","name":"indemnity_liability","value":"unknown","description":" 12.1. Indemnification by AI21 . In the event that, during the term of this Agreement and the six (6) month period thereafter, a third party makes or institutes any claim, action, or proceeding against Customer alleging that Customer’s authorized access and use of the AI21 System or AI21 Model in accordance with this Agreement infringes such third party’s copyright or patent (an “ Infringement Claim “), AI21 shall (as its sole liability, and as Customer’s sole remedy, in connection with such Infringement Claim):","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.ai21.com/terms-policies/terms-of-use/"}]},{"@type":"PropertyValue","name":"indemnity_liability","value":"unknown","description":" 10.2. OTHER THAN THE PERFORMANCE WARRANTY, THE AI21 SYSTEMS, AI21 MODELS, OUTPUT, OTHER AI21 TECHNOLOGY, AS WELL AS ANY OTHER GOODS AND SERVICES PROVIDED OR MADE AVAILABLE BY OR ON BEHALF OF THE AI21 HEREUNDER (COLLECTIVELY, THE “ AI21 MATERIALS “) ARE PROVIDED AND MADE AVAILABLE ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITH ALL DEFECTS, AND ALL EXPRESS, IMPLIED AND STATUTORY CONDITIONS AND WARRANTIES (INCLUDING WITHOUT LIMITATION ANY IMPLIED CONDITIONS OR WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET POSSESSION, NON-INFRINGEMENT, OR QUALITY OF SERVICE, OR THAT OTHERWISE ARISE FROM A COURSE OF PERFORMANCE OR USAGE OF TRADE) ARE HEREBY DISCLAIMED BY AI21 AND ITS LICENSORS.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.ai21.com/terms-policies/terms-of-use/"}]},{"@type":"PropertyValue","name":"indemnity_liability","value":"unknown","description":" 10.3. AI21 DOES NOT MAKE ANY REPRESENTATION, WARRANTY, GUARANTEE OR CONDITION: (A) REGARDING THE EFFECTIVENESS, USEFULNESS, RELIABILITY, TIMELINESS, COMPLETENESS, OR QUALITY OF AI21 MATERIALS; (B) THAT CUSTOMER’S USE OF AI21 MATERIALS WILL BE UNINTERRUPTED, SECURE OR ERROR-FREE; (C) REGARDING THE OPERATION OF ANY CELLULAR NETWORKS, THE PASSING OR TRANSMISSION OF DATA VIA ANY NETWORKS OR THE CLOUD, OR ANY OTHER CELLULAR OR DATA CONNECTIVITY PROBLEMS; OR (D) REGARDING THE SATISFACTION OF, OR COMPLIANCE WITH, ANY LAWS, REGULATIONS, OR OTHER GOVERNMENT OR INDUSTRY RULES OR STANDARDS. AI21 WILL NOT BE LIABLE OR OBLIGATED IN RESPECT OF DELAYS, INTERRUPTIONS, SERVICE FAILURES OR OTHER PROBLEMS INHERENT IN USE OF THE INTERNET AND ELECTRONIC COMMUNICATIONS OR FOR ISSUES RELATED TO HOSTING PROVIDERS OR PUBLIC NETWORKS.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.ai21.com/terms-policies/terms-of-use/"}]},{"@type":"PropertyValue","name":"indemnity_liability","value":"unknown","description":" 11.1. EXCEPT FOR BREACHES OF CONFIDENTIALITY UNDER SECTION ‎9 (CONFIDENTIALITY) , CUSTOMER’S BREACH OF THE SUBSCRIPTION (INCLUDING WITHOUT LIMITATION A BREACH UNDER SECTION ‎8.2 (AI21 TECHNOLOGY USAGE RESTRICTIONS) ), AND/OR GROSS NEGLIGENCE OR WILLFUL MISCONDUCT, IN NO EVENT SHALL EITHER PARTY, ITS AFFILIATES, OR LICENSORS BE LIABLE UNDER, OR OTHERWISE IN CONNECTION WITH, THIS AGREEMENT, FOR: ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.ai21.com/terms-policies/terms-of-use/"}]},{"@type":"PropertyValue","name":"indemnity_liability","value":"unknown","description":" ANY CONSEQUENTIAL, INDIRECT, SPECIAL, INCIDENTAL, OR PUNITIVE DAMAGES;","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.ai21.com/terms-policies/terms-of-use/"}]},{"@type":"PropertyValue","name":"indemnity_liability","value":"unknown","description":" At its own expense, defend AI21 Indemnitees against the Misuse Claim; and ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.ai21.com/terms-policies/terms-of-use/"}]},{"@type":"PropertyValue","name":"indemnity_liability","value":"unknown","description":" ANY LOSS OF PROFITS, BUSINESS, OPPORTUNITY, REVENUE, CONTRACTS, ANTICIPATED SAVINGS, OR WASTED EXPENDITURE;","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.ai21.com/terms-policies/terms-of-use/"}]},{"@type":"PropertyValue","name":"indemnity_liability","value":"unknown","description":" ANY LOSS OF, OR DAMAGE OR INTERRUPTION TO, DATA, NETWORKS, INFORMATION SYSTEMS, REPUTATION, OR GOODWILL; AND/OR","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.ai21.com/terms-policies/terms-of-use/"}]},{"@type":"PropertyValue","name":"indemnity_liability","value":"unknown","description":" THE COST OF PROCURING ANY SUBSTITUTE GOODS OR SERVICES.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.ai21.com/terms-policies/terms-of-use/"}]},{"@type":"PropertyValue","name":"indemnity_liability","value":"unknown","description":" 11.2. THE COMBINED AGGREGATE LIABILITY OF AI21 AND ALL AI21 AFFILIATES UNDER, OR OTHERWISE IN CONNECTION WITH, THIS AGREEMENT SHALL NOT EXCEED THE AMOUNT OF FEES ACTUALLY PAID BY CUSTOMER TO AI21 UNDER THIS AGREEMENT IN THE SIX (6) MONTHS IMMEDIATELY PRECEDING THE DATE GIVING RISE TO LIABILITY (OR, IF NO FEES APPLY, ONE HUNDRED US DOLLARS (USD$100)). FOR THE AVOIDANCE OF DOUBT, THE EXISTENCE OF MULTIPLE CLAIMS DOES NOT ENLARGE THE FOREGOING LIMIT.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.ai21.com/terms-policies/terms-of-use/"}]},{"@type":"PropertyValue","name":"indemnity_liability","value":"unknown","description":" 11.3. THE FOREGOING EXCLUSIONS AND LIMITATION SHALL APPLY: (A) TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW; (B) EVEN IF A PARTY HAS BEEN ADVISED, OR SHOULD HAVE BEEN AWARE, OF THE POSSIBILITY OF LOSSES, DAMAGES, OR COSTS; (C) EVEN IF ANY REMEDY IN THIS AGREEMENT FAILS OF ITS ESSENTIAL PURPOSE; AND (D) REGARDLESS OF THE THEORY OR BASIS OF LIABILITY, AND WHETHER IN CONTRACT, TORT (INCLUDING WITHOUT LIMITATION FOR NEGLIGENCE OR BREACH OF STATUTORY DUTY), STRICT LIABILITY, INDEMNITY, MISREPRESENTATION, OR OTHERWISE.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.ai21.com/terms-policies/terms-of-use/"}]},{"@type":"PropertyValue","name":"indemnity_liability","value":"unknown","description":" At its own expense, defend Customer against the Infringement Claim; and","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.ai21.com/terms-policies/terms-of-use/"}]},{"@type":"PropertyValue","name":"indemnity_liability","value":"unknown","description":" Indemnify and hold harmless Customer for any amount finally awarded against or imposed upon Customer by the court (or otherwise agreed in a final settlement) under the Infringement Claim ( provided, however, that any insurance recoveries and/or indemnity or contribution amounts received by the Customer prior to receipt of indemnification by AI21, shall reduce the indemnifiable amount to be paid by AI21 by the amount of such recovery).","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.ai21.com/terms-policies/terms-of-use/"}]},{"@type":"PropertyValue","name":"indemnity_liability","value":"unknown","description":" AI21 shall have no liability under this Section (Indemnification by AI21) : ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.ai21.com/terms-policies/terms-of-use/"}]},{"@type":"PropertyValue","name":"indemnity_liability","value":"unknown","description":" to the extent that the Infringement Claim is attributable to or results from: (i) a modification to the AI21 System or AI21 Model not made by AI21; (ii) the combination of the AI21 System or AI21 Model with any non-AI21 product or service; (iii) any Customer instructions or specifications; (iv) any Customer breach under this Agreement; (v) any Inputs or Outputs; and/or (vi) any failure by Customer to use the most current version of the AI21 System or AI21 Model made available by AI21 to Customer pursuant to this Agreement;","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.ai21.com/terms-policies/terms-of-use/"}]},{"@type":"PropertyValue","name":"indemnity_liability","value":"unknown","description":" Indemnify and hold harmless AI21 Indemnitees for such loss and liability, as well as for any amount finally awarded against or imposed upon AI21 Indemnitees by the court (or otherwise agreed in settlement) under the Misuse Claim.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.ai21.com/terms-policies/terms-of-use/"}]},{"@type":"PropertyValue","name":"indemnity_liability","value":"unknown","description":" if Customer did not use the AI21 System or AI21 Model in accordance with the Documentation; and/or","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.ai21.com/terms-policies/terms-of-use/"}]},{"@type":"PropertyValue","name":"indemnity_liability","value":"unknown","description":" if Customer is entitled to (or has otherwise received) indemnification for the Infringement Claim (or part thereof) from a Reseller. ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.ai21.com/terms-policies/terms-of-use/"}]},{"@type":"PropertyValue","name":"indemnity_liability","value":"unknown","description":" Should the AI21 System or AI21 Model (in whole or in part) become, or in AI21’s opinion be likely to become, the subject of an Infringement Claim or an injunction prohibiting Customer’s use of the AI21 System or AI21 Model, then Customer permits AI21, at AI21’s option and expense, to either: (x) obtain for Customer the right to continue using the AI21 System or AI21 Model (or part thereof, as applicable); or (y) replace or modify the AI21 System or AI21 Model (or part thereof, as applicable) so that its use hereunder becomes non-infringing; provided, however, that if (x) and (y) are not, in AI21’s opinion, commercially feasible, AI21 may terminate this Agreement upon written notice to Customer, and, following Customer’s compliance with all post-termination obligations, Customer shall be entitled to receive a pro-rated refund of any prepaid Subscription-related Fees hereunder for the AI21 System or AI21 Model (as the case may be) based remaining period of the Subscription Term.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.ai21.com/terms-policies/terms-of-use/"}]},{"@type":"PropertyValue","name":"indemnity_liability","value":"unknown","description":" 12.2. Indemnification by Customer . If AI21 or its Affiliates (or their respective directors, officers, or employees) (collectively, “ AI21 Indemnitees “) incur or suffer any loss or liability whatsoever (including but not limited to a fine, penalty, damages award, legal costs and expenses such as attorney’s fees, etc. ) under or in connection with any demand, claim, suit, or proceeding made or brought (whether by an individual, organization, or governmental agency) against an AI21 Indemnitee (each, a “ Misuse Claim “), and such Misuse Claim arises directly or indirectly from any Customer Content, from any breach by Customer under this Agreement, from any violation by Customer of applicable Law, and/or from Customer’s use of the AI21 System or AI21 Model, Customer agrees to:","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.ai21.com/terms-policies/terms-of-use/"}]},{"@type":"PropertyValue","name":"indemnity_liability","value":"unknown","description":" 13.1. Term of Agreement . This Agreement commences on the Effective Date and, unless terminated in accordance herewith, shall continue for the duration of the Subscription Term (defined below).","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"medium"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.ai21.com/terms-policies/terms-of-use/"}]},{"@type":"PropertyValue","name":"indemnity_liability","value":"unknown","description":" In accordance with any termination rights specified the Order;","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"medium"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.ai21.com/terms-policies/terms-of-use/"}]},{"@type":"PropertyValue","name":"indemnity_liability","value":"unknown","description":" Either Party may terminate this Agreement for cause upon written notice if the other Party commits a material breach under this Agreement, and fails to cure such breach within thirty (30) days after receiving written notice from the other Party alleging the breach. The foregoing 30-day cure period shall: (i) not be required if the breach is not curable; and (ii) be reduced to ten (10) days if the material breach in question is non-payment by Customer; ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.ai21.com/terms-policies/terms-of-use/"}]},{"@type":"PropertyValue","name":"indemnity_liability","value":"unknown","description":" 14.4. Third Party Content . The AI21 Solutions may present, or otherwise allow Customer to view, access, link to, and/or interact with, Content from third parties and other sources that are not owned or controlled by AI21, such as Third Party Models (collectively, “ Third Party Content “). The AI21 Solutions may also enable Customer to communicate with the related third parties. The display or communication to Customer of such Third Party Content does not (and shall not be construed to) in any way imply, suggest, or constitute any sponsorship, endorsement, or approval by AI21 of such Third Party Content or third party, nor any affiliation between AI21 and such third party. AI21 shall have no obligation or liability of any kind whatsoever for Third Party Content or for the third party’s policies, practices, actions, or omissions. If Customer enables or uses Third Party Content with the AI21 System or AI21 Model, AI21 will allow the Third Party Content providers to access and use Customer Content as required for the interoperation of the Third Party Content and the AI21 System or AI21 Model. Any Third Party Content provider’s use of Customer Content is subject to the applicable agreement between Customer and the Third Party Content provider.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.ai21.com/terms-policies/terms-of-use/"}]},{"@type":"PropertyValue","name":"indemnity_liability","value":"unknown","description":" Either Party may terminate this Agreement upon written notice to the other Party upon the occurrence of any of the following events in respect of such other Party: (i) a receiver is appointed for the other Party or its property, which appointment is not dismissed within sixty (60) days; (ii) the other Party makes a general assignment for the benefit of its creditors; (iii) the other Party commences, or has commenced against it, proceedings under any bankruptcy, insolvency or debtor’s relief Law, which proceedings are not dismissed within sixty (60) days; or (iv) the other Party is liquidating, dissolving or ceasing normal business operations; and/or","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.ai21.com/terms-policies/terms-of-use/"}]},{"@type":"PropertyValue","name":"indemnity_liability","value":"unknown","description":" AI21 may terminate this Agreement convenience upon thirty (30) days’ prior written notice to Customer. In case of such termination for convenience by AI21, Customer shall be entitled to receive a pro-rated refund of any pre-paid and unutilized Fees under the Order based on the remaining period of the then-current Subscription Term.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.ai21.com/terms-policies/terms-of-use/"}]},{"@type":"PropertyValue","name":"indemnity_liability","value":"unknown","description":" 13.6. Survival . Section 1 (Definitions) , and Sections 7 (Customer Content) through ‎14 (Miscellaneous) , shall survive termination of this Agreement, as shall any right, obligation or provision that is expressly stated to so survive or that ought by its nature to survive. Termination shall not affect any rights and obligations accrued as of the effective date of termination.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.ai21.com/terms-policies/terms-of-use/"}]},{"@type":"PropertyValue","name":"indemnity_liability","value":"unknown","description":" 14.5. Third Party Software . The AI21 System and AI21 Model may include what is commonly referred to as ‘open source’ software. Under some of their respective license terms and conditions, AI21 may be required to provide Customer with notice of the license terms and attribution to the third party, in which case AI21 may provide Customer with such information (whether via the AI21 Solutions, via the Website, or otherwise). Notwithstanding anything to the contrary herein, use of the open source software will be subject to the license terms and conditions applicable to such open source software, to the extent required by the applicable licensor (which terms and conditions shall not restrict the license rights granted to Customer hereunder), and to the extent any such license terms and conditions grant Customer rights that are inconsistent with the limited rights granted to Customer in this Agreement, then such rights in the applicable open source license shall take precedence over the rights and restrictions granted in this Agreement, but solely with respect to such open source software. AI21 will comply with any valid written request submitted by Customer to AI21 for exercising any rights Customer may have under such license terms and conditions.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"medium"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.ai21.com/terms-policies/terms-of-use/"}]},{"@type":"PropertyValue","name":"indemnity_liability","value":"unknown","description":" 14.12. No Third Party Beneficiaries . Except as may be otherwise expressly provided in this Agreement (such as AI21’s Affiliates), there shall be no third-party beneficiaries of or under this Agreement, and nothing herein, whether express or implied, will confer upon any person or entity, other than the Parties (and their respective successors and permitted assigns), any legal or equitable right whatsoever to enforce any provision of this Agreement.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.ai21.com/terms-policies/terms-of-use/"}]},{"@type":"PropertyValue","name":"indemnity_liability","value":"unknown","description":" 14.13. Relationship . The relationship of the Parties is solely that of independent contractors, neither Party nor its employees are the servants, agents, or employees of the other, and no exclusivities arise out of this Agreement. Nothing in this Agreement shall be construed to create a relationship of employer and employee, principal and agent, joint venture, franchise, fiduciary, partnership, association, or otherwise between the Parties. Except to the extent required by AI21 in connection with the provision of the AI21 System, the AI21 Model, and/or the performance of the AI21’s obligations hereunder, neither Party has any authority to enter into agreements of any kind on behalf of the other Party and neither Party will create or attempt to create any obligation, express or implied, on behalf of the other Party.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.ai21.com/terms-policies/terms-of-use/"}]},{"@type":"PropertyValue","name":"indemnity_liability","value":"unknown","description":" 14.14. Force Majeure . Neither Party shall have any liability for any performance (excluding payment obligations) under this Agreement that is prevented, hindered, or delayed by reason of an event of Force Majeure (defined below). The Party so affected shall be excused from such performance to the extent that, and for so long as, performance is prevented, interrupted, or delayed by the Force Majeure. If and when performance is resumed, all dates specified under this Agreement shall be automatically adjusted to reflect the period of such prevention, interruption, or delay by reason of such Force Majeure. For purposes of this Agreement, an event of “ Force Majeure ” shall be defined as: (a) fire, flood, earthquake, explosion, pandemic or epidemic (or similar regional health crisis), or act of God; (b) strikes, lockouts, picketing, concerted labor action, work stoppages, other labor or industrial disturbances, or shortages of materials or equipment, not the fault of either party; (c) invasion, war (declared or undeclared), terrorism, riot, or civil commotion; (d) an act of governmental or quasi-governmental authorities (including without limitation lockdowns); (e) failure of the internet or any public telecommunications network, hacker attacks, denial of service attacks, virus or other malicious software attacks or infections, shortage of adequate power or transportation facilities; and/or (f) any matter beyond the reasonable control of the affected Party. ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.ai21.com/terms-policies/terms-of-use/"}]},{"@type":"PropertyValue","name":"indemnity_liability","value":"unknown","description":"Notwithstanding the foregoing, Customer shall not be entitled to use, or rely on, this Section (Force Majeure) in connection with any Customer breach of the Subscription and/or of AI21’s Intellectual Property Rights. For the avoidance of doubt, any problems relating to hosting of the AI21 Solutions by a third party is beyond the reasonable control of AI21.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.ai21.com/terms-policies/terms-of-use/"}]},{"@type":"PropertyValue","name":"indemnity_liability","value":"unknown","description":" 14.17. Customer Resources . Except for the AI21 Solutions, Customer shall be solely responsible: (a) for providing all hardware, software, systems, assets, facilities, and ancillary goods and services, including without limitation any Third Party Models, needed for Customer to access and use the AI21 Solutions; (b) for ensuring their compatibility with the AI21 Solutions; and (c) for obtaining (and maintaining) all consents and licenses necessary to exercise Customer’s rights under the Subscription. In the event AI21 is legally or contractually required to modify or replace features or functionalities of the AI21 Solutions in order to ensure the AI21 Solutions comply with the terms of service or privacy policies of various platforms, networks and/or websites, Customer shall be responsible for making all necessary changes to Customer’s hardware, software, systems, assets, and facilities in order to continue using the AI21 Solutions.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.ai21.com/terms-policies/terms-of-use/"}]},{"@type":"PropertyValue","name":"indemnity_liability","value":"unknown","description":" 14.18. Expense . Except as may be expressly stated otherwise in this Agreement, each Party shall pay its own costs and expenses incurred in connection with the negotiation, preparation, signature and performance of this Agreement (and any documents referred to in it).","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"medium"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.ai21.com/terms-policies/terms-of-use/"}]},{"@type":"PropertyValue","name":"indemnity_liability","value":"unknown","description":" 14.20. Participation in Drafting; Essential Basis of the Agreement . The Parties intend that this Agreement should be interpreted in all instances as if the Parties participated equally in the drafting of all its provisions, and that no provision in this Agreement should be interpreted in a manner unfavorable to a Party on the basis that it drafted the provision. Moreover, Customer acknowledges and understands that the disclaimers, exclusions and limitations of liability set forth in this Agreement form an essential basis of the agreement between the Parties, that the Parties have relied upon such disclaimers, exclusions and limitations of liability in negotiating the terms and conditions of this Agreement, and that absent such disclaimers, exclusions and limitations of liability, the terms and conditions of this Agreement would be substantially different.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.ai21.com/terms-policies/terms-of-use/"}]},{"@type":"PropertyValue","name":"confidentiality","value":"unknown","description":" AI21’s Confidential Information; ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.ai21.com/terms-policies/terms-of-use/"}]},{"@type":"PropertyValue","name":"confidentiality","value":"unknown","description":" use any AI21 Technology in connection with any stress test, penetration test, competitive benchmarking or analysis, or vulnerability scanning, or otherwise publish or disclose (without AI21’s prior express written approval) any the results of such activities or other performance data of any AI21 Technology; ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.ai21.com/terms-policies/terms-of-use/"}]},{"@type":"PropertyValue","name":"confidentiality","value":"unknown","description":" Each Party (as “Receiving Party”) will: (a) protect the Confidential Information (defined below) of the other Party (the “Disclosing Party”) that the Receiving Party receives, using the same degree of care that Receiving Party uses to protect its own Confidential Information of like kind (but not less than reasonable care); (b) not use any Confidential Information of the Disclosing Party for any purpose outside the scope of this Agreement; and (c) except as otherwise authorized by the Disclosing Party in writing, limit access to Confidential Information of the Disclosing Party to those of Receiving Party and its Affiliates’ employees, contractors, and professional advisors (such as lawyers and accountants) who need that access for purposes consistent with this Agreement and who are bound by obligations of confidentiality to the Receiving Party containing protections not materially less protective of the Confidential Information than those herein. If Receiving Party is required by Law or court order to disclose Confidential Information, then Receiving Party shall, to the extent legally permitted, provide Disclosing Party with advance written notice and cooperate in any effort to obtain confidential treatment of the Confidential Information including, without limitation, the opportunity to seek appropriate administrative or judicial relief. The Receiving Party acknowledges that disclosure of Confidential Information would cause substantial harm for which damages alone would not be a sufficient remedy, and therefore that upon any such disclosure by the Receiving Party, the Disclosing Party will be entitled to seek appropriate equitable relief in addition to whatever other remedies it might have at law. ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.ai21.com/terms-policies/terms-of-use/"}]},{"@type":"PropertyValue","name":"confidentiality","value":"unknown","description":"“Confidential Information” means all information that is identified as confidential at the time of disclosure by the Disclosing Party or reasonably should be known by the Receiving Party to be confidential or proprietary due to the nature of the information disclosed and/or the circumstances surrounding the disclosure. For the avoidance of doubt, all AI21 Technology is Confidential Information of AI21. Confidential Information shall not, however, include information that: (a) was rightfully in Receiving Party’s possession or known to it (on a non-confidential basis) prior to receipt of the Confidential Information; (b) is or has become public knowledge through no fault of the Receiving Party; (c) is rightfully obtained by the Receiving Party from a third party without breach of any confidentiality obligation; or (d) is independently developed by the Receiving Party.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.ai21.com/terms-policies/terms-of-use/"}]},{"@type":"PropertyValue","name":"confidentiality","value":"unknown","description":" 14.21. Subpoenas . Nothing in this Agreement prevents or otherwise restricts AI21 from disclosing Customer Content to the extent required by Law, subpoenas, or court orders, but AI21 will use commercially reasonable efforts to notify Customer where permitted to do so.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.ai21.com/terms-policies/terms-of-use/"}]},{"@type":"PropertyValue","name":"confidentiality","value":"unknown","description":" ‍Any information you receive or collect about AI21 Labs, its clients, or their employees during the discovery of a suspected vulnerability must be kept confidential and only used in connection with the Policy. You may not use, disclose, or distribute any such confidential information, including, but not limited to, information regarding your submission and information you obtain when researching AI21 Labs sites, without prior written consent from AI21 Labs. ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"45b3ca00537900ff614d7422813d366a9a022aa68da8f017d9f109dad7cc32aa"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.ai21.com/security/vdp/"}]},{"@type":"PropertyValue","name":"subprocessors_data_sharing","value":"unknown","description":" “ Third Party Model ” means a Model that is proprietary to a third party.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.ai21.com/terms-policies/terms-of-use/"}]},{"@type":"PropertyValue","name":"subprocessors_data_sharing","value":"unknown","description":" 4.4. Third Party Models . Customer acknowledges that the AI21 System may offer integrations with, or directly use, certain Third Party Models to generate Outputs for Customer. Customer may access and use a Third Party Model through the AI21 System (or through third party integrator implemented in the AI21 System). Customer will be solely responsible and liable for maintaining a separate, valid, and pre-existing subscription or license to such Third Party Model, as applicable, with the relevant third party provider. Customer is solely responsible and liable for ensuring compliance with all terms, conditions, and policies (such as any usage Policies) applicable to any Third Party Models, and for all fees, liabilities, and obligations arising from Customer access to or use of Third Party Models. If AI21 or its Affiliates suffer or incur any loss, liability, claim, damage, cost and/or expense (including reasonable attorney’s fees) in connection with any use by Customer of any Third Party Model (for example, if the third party provider of the Third Party Model claims payment of fees from AI21 as a result of Customer’s use thereof, or makes a claim against AI21 due to Customer’s violation of any usage policies applicable to the Third Party Model) (each, a “Third Party Model Loss”), Customer shall indemnify and hold harmless AI21 and its Affiliates for such Third Party Model Loss. For the avoidance of doubt, AI21:","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.ai21.com/terms-policies/terms-of-use/"}]},{"@type":"PropertyValue","name":"subprocessors_data_sharing","value":"unknown","description":" does not provide, distribute, or otherwise grant any access or usage rights in respect of, Third Party Models under this Agreement; ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.ai21.com/terms-policies/terms-of-use/"}]},{"@type":"PropertyValue","name":"subprocessors_data_sharing","value":"unknown","description":" 4.7. Purchases via Resellers . If Customer has purchased its subscription to an AI21 Solution through a Reseller (defined below), Customer’s payment obligations under Section 6 (Payment) shall not apply. In such cases: (a) AI21 will only be obligated to provide the AI21 Solution to Customer if AI21 and the applicable Reseller have entered into a purchase order (or similar ordering document, whether online or offline) for such purchase; (b) AI21 may share information with Reseller related to Customer’s use and consumption of the AI21 Solution; (c) AI21 shall be entitled to withhold or otherwise suspend Customer’s access to the AI21 Solution if AI21 has not been paid by Reseller; (d) this Agreement governs Customer’s access to and use of the AI21 Solution, notwithstanding anything to the contrary in Customer’s agreement with the Reseller; and (e) Reseller is not authorized to make any changes to this Agreement or otherwise authorized to make any warranties, representations, promises or commitments on behalf of AI21 or in any way concerning the AI21 Solution. “ Reseller ” means any distributor, reseller, or similar channel partner (such as a marketplace platform provider) authorized by AI21 to sell AI21 Solution subscriptions.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.ai21.com/terms-policies/terms-of-use/"}]},{"@type":"PropertyValue","name":"subprocessors_data_sharing","value":"unknown","description":" 4.9. Delivery and Hosting . The AI21 Solution will be made available to Customer electronically (via the Website, via an API integration, or otherwise as elected by AI21 or as specified in the Order). The AI21 Solution, as well as any other software and components that are distributed to Customer, shall be deemed accepted upon delivery. If the AI21 Solution is not deployed within the Customer Environment, the hosting of the AI21 Solution may be provided by a third party cloud hosting provider selected by AI21 (“ Hosting Provider “), and accordingly Customer Content may be processed by such Hosting Provider.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.ai21.com/terms-policies/terms-of-use/"}]},{"@type":"PropertyValue","name":"subprocessors_data_sharing","value":"unknown","description":" 5.3. General . The Support and any Professional Services will be performed by AI21 and/or its Affiliates, and are provided for the benefit of Customer only. Customer shall fully cooperate with AI21, and shall make available to AI21 all relevant systems, assets, and resources, in connection with the provision of the Support and the Professional Services. With Customer’s prior written approval (not to be unreasonably withheld, conditioned, or delayed) AI21 may subcontract Support and any Professional Services (in whole or in part) to a third party contractor, and without derogating from AI21’s liabilities towards the Customer under this Agreement. Unless expressly agreed otherwise in writing, Support and any Professional Services shall be carried out remotely, and any physical attendance at Customer’s offices or other locations requested by Customer, if agreed to by AI21 (for example, in a SOW), shall be charged at AI21’s then-current rates, and AI21 shall also be entitled to reimbursement for travel and lodging costs and expenses incurred.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.ai21.com/terms-policies/terms-of-use/"}]},{"@type":"PropertyValue","name":"subprocessors_data_sharing","value":"unknown","description":" 6.6. Payment Processing . Customer represents and warrants that all payment and billing information provided is (and will remain) complete and accurate, and Customer has obtained all necessary consents to enable the necessary payment method. If applicable to the payment method, payment of Fees may be processed through a third-party payment processing service (which will receive and process Customer’s billing information), and additional terms may apply to such payments. Customer authorizes AI21 (and/or its designee) to: (a) request and collect payment (and to otherwise take other billing actions, such as refunds) from Customer on a recurring basis; and (b) make any inquiries AI21 deems necessary, from time to time, to validate Customer’s designated payment method or financial information, in order to ensure timely payment of Fees (including, but not limited to, for the purpose of receiving updated payment details from Customer’s payment, credit card, or banking account provider – such as, updated expiry date or card number).","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.ai21.com/terms-policies/terms-of-use/"}]},{"@type":"PropertyValue","name":"audit_rights_dpa_residency","value":"unknown","description":" 7.13. HIPAA BAA . To the extent that, in connection with the processing of Customer Content pursuant to this Agreement, Customer requires a business associate agreement (“ BAA “) pursuant to the US Health Insurance Portability and Accountability Act and its implementing rules and regulations, as amended (“ HIPAA “), Customer shall request (via email to [email protected] ) and execute (and deliver to AI21 the executed copy of) the AI21’s applicable BAA template. Such executed BAA shall be deemed incorporated by reference into this Agreement.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.ai21.com/terms-policies/terms-of-use/"}]},{"@type":"PropertyValue","name":"audit_rights_dpa_residency","value":"unknown","description":" 6.7. Reporting; Usage Audit . AI21 may issue Subscription- and Fee-related reporting and billing notices via email to the applicable Customer or billing contact email address specified in the Order, as well as via a functionality of the AI21 System. AI21 (or a third party it reasonably designates) shall, from time to time, be entitled to audit Customer’s use of the AI21 System and/or the Models (a “ Usage Audit “), and Customer shall facilitate such Usage Audit by providing AI21 with all access (including without limitation VPN access) reasonably requested by AI21 (such as, for the purpose of calculating any Fees for overages).","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.ai21.com/terms-policies/terms-of-use/"}]},{"@type":"PropertyValue","name":"audit_rights_dpa_residency","value":"unknown","description":" 7.3. Location of Customer Content . Unless the Order states otherwise, Customer Content and Output may be hosted and processed by AI21 (and its Affiliates, Hosting Providers, and respective third party service providers) in Israel, the United States, the European Economic Area (EEA), the United Kingdom, and other locations around the world.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.ai21.com/terms-policies/terms-of-use/"}]},{"@type":"PropertyValue","name":"audit_rights_dpa_residency","value":"unknown","description":" 7.12. DPA . To the extent that, in connection with the processing of Customer Content pursuant to this Agreement, Customer requires a data processing agreement (“ DPA “), Customer shall request (via email to [email protected] ) and execute (and deliver to AI21 the executed copy of) the AI21’s applicable DPA template. Such executed DPA shall be deemed incorporated by reference into this Agreement. For clarity, Customer acknowledges that AI21 shall be considered a data processor and/or a service provider.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.ai21.com/terms-policies/terms-of-use/"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"unknown","description":" This AI21 Solutions Terms and Conditions (the “ Agreement “) applies to, and governs, any access to and use of any AI21 System and/or AI21 Model (each as defined below), and YOU ARE AGREEING TO THIS AGREEMENT BY CLICKING ON THE “I ACCEPT” (OR SIMILAR) BUTTON, BY CHECKING A CHECKBOX FOR THE ACCEPTANCE OF THIS AGREEMENT, OR OTHERWISE BY REGISTERING FOR OR ACCESSING, USING, OR RECEIVING THE AI21 SYSTEM AND/OR AI21 MODEL, WHICHEVER IS EARLIER.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.ai21.com/terms-policies/terms-of-use/"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"unknown","description":" This Agreement also applies to, and governs, each Order (defined below), and this Agreement is hereby incorporated by reference into, and made a part of, such Order.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.ai21.com/terms-policies/terms-of-use/"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"unknown","description":" The Agreement constitutes a binding agreement between AI21 Labs Ltd. (or, if applicable, the other AI21 Labs entity specified in the Order) (“ AI21 “) and the customer specified in the Order or the registration page for the AI21 System or AI21 Model, as the case may be (“ Customer “). If an individual is submitting an Order, or otherwise subscribing to the Service, using an organization’s email address, such organization shall be deemed the Customer . ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.ai21.com/terms-policies/terms-of-use/"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"unknown","description":" AI21 and Customer may be collectively referred to herein as the “ Parties “, and each individually as a “ Party “.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.ai21.com/terms-policies/terms-of-use/"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"unknown","description":" An individual entering into this Agreement on behalf of the Customer, represents that he/she has the right, authority and capacity to act on behalf of the Customer and to bind the Customer to this Agreement.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.ai21.com/terms-policies/terms-of-use/"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"unknown","description":" 14.10. Waiver and Remedies . No failure or delay on the part of either Party in exercising any right or remedy hereunder will operate as a waiver thereof, nor will any single or partial exercise of any such right or remedy preclude any other or further exercise thereof, or the exercise of any other right or remedy. Any waiver granted hereunder must be in writing, duly signed by the waiving Party, and will be valid only in the specific instance in which given. Except as may be expressly provided otherwise in this Agreement, no right or remedy conferred upon or reserved by either Party under this Agreement is intended to be, or will be deemed, exclusive of any other right or remedy under this Agreement, at law, or in equity, but will be cumulative of such other rights and remedies.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.ai21.com/terms-policies/terms-of-use/"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"unknown","description":" 14.1. Entire Agreement . This Agreement (and its annexes) represents the entire agreement of the Parties with respect to the subject matter hereof, and supersedes and replaces all prior and contemporaneous oral or written understandings and statements by the Parties with respect to such subject matter. In entering into this Agreement, neither Party is relying on any representation or statement not expressly specified in this Agreement. Any terms or conditions (whether printed, hyperlinked, or otherwise) in any purchase order or other standardized business forms, which purport to supersede, modify, or supplement this Agreement, shall be deemed rejected, void and of no effect (even if AI21 signs or acknowledges such document). Customer shall include the Order reference/number in any purchase order issued to AI21. The section and subsection headings used in this Agreement are for convenience of reading only, and shall not be used or relief upon to interpret this Agreement. This Agreement may be executed in any number of counterparts (including digitally, electronically scanned and e-mailed PDF copies, and any similarly signed and electronically or digitally transmitted copies) each of which will be considered an original, but all of which together will constitute one and the same instrument.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.ai21.com/terms-policies/terms-of-use/"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"unknown","description":" 14.2. Amendment . This Agreement may only be modified or supplemented by a written instrument referencing this Agreement, which is duly signed by each Party.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.ai21.com/terms-policies/terms-of-use/"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"unknown","description":" 14.3. Precedence . To the extent of any conflict or inconsistency between a provision in this Agreement on the one hand, and a provision in the Order or SOW on the other hand, the former shall prevail (except to the extent expressly stated otherwise in the Order or SOW, or to the extent related solely to the commercial or technical particulars of the Order or SOW, in which case the latter shall prevail).","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.ai21.com/terms-policies/terms-of-use/"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"unknown","description":" 14.6. Assignment . Neither Party may assign this Agreement, in whole or in part, without the prior express written consent of the other Party; except that, each Party may assign (including without limitation by operation of law) this Agreement in whole to any of its Affiliates and/or to any successor in connection with a merger, consolidation, or acquisition of all or substantially all of the assigning Party’s assets or shares. Furthermore, any AI21 obligation hereunder may be performed (in whole or in part), and any AI21 right (including invoice and payment rights) or remedy may be exercised (in whole or in part), by an Affiliate of AI21. Any unauthorized assignment will be null and void. This Agreement shall be binding upon and inure to the benefit of the Parties and their respective successors and assigns.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.ai21.com/terms-policies/terms-of-use/"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"unknown","description":" 14.7. Governing Law; Jurisdiction . This Agreement shall be governed by, and construed in accordance with, the laws of the State of Israel, without regard to any conflicts of laws rules or principles. The United Nations Convention on Contracts for the International Sale of Goods, as well as the Uniform Computer Information Transactions Act (UCITA) (regardless of where or when adopted), shall not apply to this Agreement and are hereby disclaimed. Any claim, dispute or controversy between the Parties will be subject to the exclusive jurisdiction and venue of the courts located in Tel Aviv, Israel and each Party hereby irrevocably submits to the personal jurisdiction of such courts and waives any jurisdictional, venue, or inconvenient forum objections to such courts. Notwithstanding the foregoing, each Party may seek equitable relief in any court of competent jurisdiction. EACH PARTY IRREVOCABLY WAIVES ITS RIGHT TO TRIAL OF ANY ISSUE BY JURY. EXCEPT TO SEEK EQUITABLE RELIEF, PAYMENT OF FEES, OR TO OTHERWISE PROTECT OR ENFORCE A PARTY’S INTELLECTUAL PROPERTY RIGHTS OR CONFIDENTIALITY OBLIGATIONS, NO ACTION, REGARDLESS OF FORM, UNDER THIS AGREEMENT MAY BE BROUGHT BY EITHER PARTY MORE THAN ONE (1) YEAR AFTER THE DATE ON WHICH THE CORRESPONDING LIABILITY AROSE. Any claims or damages that Customer may have against AI21 shall only be enforceable against AI21, and not any other entity or AI21’s officers, directors, representatives, employees, or agents. Without derogating from any limitations or exclusions of liability in this Agreement, Customer hereby irrevocably waives any claims against AI21 for sums to which Customer is entitled under any insurance policy carried by or on behalf of Customer.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.ai21.com/terms-policies/terms-of-use/"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"unknown","description":" 14.8. Severability . If any provision of this Agreement is held by a court of competent jurisdiction to be illegal, invalid or unenforceable, then: (a) the remaining provisions of this Agreement shall remain in full force and effect; and (b) the Parties agree that the court making such determination shall have the power to limit the provision, to delete specific words or phrases, or to replace the provision with a provision that is legal, valid and enforceable and that most closely approximates the original legal intent and economic impact of such provision, and this Agreement shall be enforceable as so modified in respect of such jurisdiction. In the event such court does not exercise the power granted to it as aforesaid, then such provision will be ineffective solely as to such jurisdiction, and will be substituted (in respect of such jurisdiction) with a valid, legal and enforceable provision that most closely approximates the original legal intent and economic impact of such provision.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.ai21.com/terms-policies/terms-of-use/"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"unknown","description":" 14.15. Notices . Any notice or communication required or permitted under this Agreement will be in writing to the addresses set forth in this Agreement (or at such other address as may be given in writing by either Party), and will be deemed to have been received by the addressee upon: (a) personal delivery; (b) the second business day after being mailed or couriered; or (c) the day of sending by email, except for notices of breach (other than for non-payment) or an indemnifiable claim, which must be made by mail or courier. Email notifications to AI21 shall be [email protected] . AI21 may also give Customer notices via Customer’s Account and/or via postings on or through the functionality of the AI21 System (and such notices shall be deemed given immediately).","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.ai21.com/terms-policies/terms-of-use/"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"unknown","description":" 14.16. Export Compliance . Customer represents and warrants that: (a) it is not a resident of, and will not access or use any AI21 Technology in, a country that the U.S. government has embargoed for use of the AI21 Technology, and that Customer is not a person or entity named on the U.S. Treasury Department’s list of Specially Designated Nationals or any other applicable trade sanctioning regulations of any jurisdiction; and (b) its country of residence and/or incorporation (as applicable) is the same as the country specified in the contact and/or billing address provided to AI21. Customer shall not transfer, export, re-export, import, re-import or divert any AI21 Technology in violation of any Export Control Laws (defined below), and shall not transfer, export, re-export, import, re-import or divert the Service to Lebanon, Syria, Iran, Iraq, Sudan, Yemen, Cuba, North Korea, or to the Crimea, Donetsk, or Luhansk regions of Ukraine (or other countries specifically designated in writing by AI21 from time to time). In the event of a breach under this Section (Export Compliance) , Customer agrees to indemnify and hold harmless AI21 and all AI21 Affiliates (and their respective directors, officers, and employees) for any fines and/or penalties imposed upon AI21 or an AI21 Affiliate (or such persons) as a result of such breach. “ Export Control Laws ” means all applicable export and re-export control Laws applicable to Customer and/or AI21 or its Affiliates, as well as the United States’ Export Administration Regulations (EAR) maintained by the US Department of Commerce, trade and economic sanctions maintained by the US Treasury Department’s Office of Foreign Assets Control, and the International Traffic in Arms Regulations (ITAR) maintained by the US","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.ai21.com/terms-policies/terms-of-use/"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"unknown","description":" Department of State.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"medium"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.ai21.com/terms-policies/terms-of-use/"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"unknown","description":" 14.19. Government Users . If Customer is a U.S. government entity, or this Agreement otherwise becomes subject to the Federal Acquisition Regulations (FAR), Customer acknowledges that each of the AI21 System and AI21 Model constitutes “commercial computer software” and “commercial computer software documentation” as such terms are used in FAR 12.212, DFARS 252.227-7014 and DFARS 227.7202. In accordance with FAR 12.211-12.212 and DFARS 227.7102-4 and 227.7202-4, as applicable, the rights of the U.S. Government to use, modify, reproduce, release, perform, display, or disclose commercial computer software, commercial computer software documentation, and technical data furnished in connection with the AI21 System and AI21 Model shall be as provided in this Agreement. If a government agency needs additional rights, it must negotiate a mutually acceptable signed written addendum to this Agreement specifically granting those rights.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.ai21.com/terms-policies/terms-of-use/"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"unknown","description":" 14.22. Anti-Corruption . Customer agrees that it has not received or been offered any illegal or improper bribe, kickback, payment, gift or thing of value from any of AI21’s employees or agents, or otherwise from any Resellers, in connection with this Agreement. If Customer learns of any violation of the above restriction, Customer shall use reasonable efforts to promptly notify AI21.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e0a004f60d5a65f5d1303a6a8278fe934e7b5a21ca1c4eb43ef934df035ea26b"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.ai21.com/terms-policies/terms-of-use/"}]}]}}