{"platform":"Asana AI","slug":"asana-ai","category":"Workflow & Automation","website":"https://asana.com","risk_rating":"unknown","verification":"fully_verified","corpus_status":"corpus_complete","canonical":"https://aipolicycompare.com/platform/asana-ai","machine_url":"https://aipolicycompare.com/api/machine/platform/asana-ai","findings_count":92,"findings":[{"surface":"prompt_ownership","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Asana and its licensors exclusively own all right, title, and interest in and to all intellectual property rights in the Service and Websites.You agree to abide by all applicable copyright and other laws, as well as any additional copyright notices or restrictions contained in the Service and Websites.  All present and future rights in and to trade secrets, patents, copyrights, trademarks, service marks, know-how, and other proprietary rights of any type under the laws of any governmental authority, domestic or foreign, including without limitation rights in and to all applications and registrations relating to the Service and Websites shall, as between you and Asana, at all times be and remain the sole and exclusive property of Asana.","caution":null,"provenance":{"source_url":"https://asana.com/terms","snapshot_sha256":"d2408af3cd51c91fe6d12fe82baff8bee7fc354ae7cd0146ba778a3f877430f0","wayback_url":null,"deep_link":"https://asana.com/terms#:~:text=%20Asana%20and%20its,exclusive%20property%20of%20Asana.","char_start":14429,"char_end":15175}},{"surface":"output_ownership","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" 8.1 User Content and Submissions on the Service.  The Service allows you to create tasks and submit associated information, text, files, and other materials (collectively, “ User Content ”) and to share that User Content with others.  User Content submitted or otherwise made available to the Service is subject to the following terms:\n 8.2 Free User Content.  Free Users maintain ownership of the User Content that they submit to the Service (“ Free User Content ”).  By submitting Free User Content, Free Users grant Asana a license to access, use, copy, reproduce, process, adapt, publish, transmit, and display that Free User Content, in order to provide the Service, and as permitted by Asana’s Privacy Statement, including if required to do so by law or in good faith to comply with legal process.  We reserve the right to remove any Free User Content on the Service that violates these Terms or that is otherwise objectionable in Asana’s sole discretion.\n 8.3 Managed User Content on the Service.  User Content submitted to the Service by Managed Users is Customer Data, which is owned and controlled by the Customer, in accordance with the Customer Agreement.\n 8.4 Feedback.  The Service and the Websites may have certain features that allow you to submit comments, information, and other materials (collectively, “ Feedback ”) to Asana, and/or share such Feedback with other users, or the public.  If you submit Feedback, Asana may use such Feedback for any purpose without any compensation or obligation to you. ","caution":null,"provenance":{"source_url":"https://asana.com/terms","snapshot_sha256":"d2408af3cd51c91fe6d12fe82baff8bee7fc354ae7cd0146ba778a3f877430f0","wayback_url":null,"deep_link":"https://asana.com/terms#:~:text=%208.1%20User%20Content,obligation%20to%20you.%20","char_start":15214,"char_end":16737}},{"surface":"training_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Learn more about how Asana earns trust through security, reliability, privacy, and compliance at our Trust Center and Asana's Privacy Statement .\n For more information, please visit our AI Product Page and our AI & Admin Console Help Center Article .","caution":null,"provenance":{"source_url":"https://asana.com/privacy","snapshot_sha256":"e57cf974202ef43024d6d68114f26e80d633b5708039ba59d8fdb350a0ae26e8","wayback_url":null,"deep_link":"https://asana.com/privacy#:~:text=%20Learn%20more%20about,Help%20Center%20Article%20.","char_start":14582,"char_end":14838}},{"surface":"training_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Artificial Intelligence (AI) has the power to enhance the lives of humans, aid decision making, and free up time for more strategic work. We believe that AI needs to be properly harnessed to avoid unintended consequences and we ensure that we implement AI in ways that enrich the user experience without compromising privacy.\n At Asana, we believe AI should be used to empower individuals, to foster new connections across teams, and to ignite and celebrate shared victories. Asana abides by the following AI principles:","caution":null,"provenance":{"source_url":"https://asana.com/privacy","snapshot_sha256":"e57cf974202ef43024d6d68114f26e80d633b5708039ba59d8fdb350a0ae26e8","wayback_url":null,"deep_link":"https://asana.com/privacy#:~:text=%20Artificial%20Intelligence%20(AI),the%20following%20AI%20principles%3A","char_start":13836,"char_end":14357}},{"surface":"commercial_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" 5. License.  Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-sublicensable, non-transferable, and revocable right to access and use the Service and Websites only for your own internal use (or for internal uses authorized by the applicable Account Administrator), and only in a manner that complies with these Terms and all legal requirements that apply to you or your use of the Service and Websites.  Asana may revoke this license at any time, in its sole discretion.","caution":null,"provenance":{"source_url":"https://asana.com/terms","snapshot_sha256":"d2408af3cd51c91fe6d12fe82baff8bee7fc354ae7cd0146ba778a3f877430f0","wayback_url":null,"deep_link":"https://asana.com/terms#:~:text=%205.%20License.%20Subject,in%20its%20sole%20discretion.","char_start":8970,"char_end":9479}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" contains any personal information of minors under the age of 16;","caution":null,"provenance":{"source_url":"https://asana.com/terms","snapshot_sha256":"d2408af3cd51c91fe6d12fe82baff8bee7fc354ae7cd0146ba778a3f877430f0","wayback_url":null,"deep_link":"https://asana.com/terms#:~:text=%20contains%20any%20personal,the%20age%20of%2016%3B","char_start":12456,"char_end":12521}},{"surface":"privacy_data_use","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":" Privacy and data protection are fundamental in maintaining and building trust with our customers globally.","caution":null,"provenance":{"source_url":"https://asana.com/privacy","snapshot_sha256":"e57cf974202ef43024d6d68114f26e80d633b5708039ba59d8fdb350a0ae26e8","wayback_url":null,"deep_link":"https://asana.com/privacy#:~:text=%20Privacy%20and%20data,with%20our%20customers%20globally.","char_start":428,"char_end":535}},{"surface":"privacy_data_use","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":" Use your own encryption keys on your Asana data to gain more control and help meet your organization’s most critical compliance needs.","caution":null,"provenance":{"source_url":"https://asana.com/privacy","snapshot_sha256":"e57cf974202ef43024d6d68114f26e80d633b5708039ba59d8fdb350a0ae26e8","wayback_url":null,"deep_link":"https://asana.com/privacy#:~:text=%20Use%20your%20own,most%20critical%20compliance%20needs.","char_start":1630,"char_end":1765}},{"surface":"privacy_data_use","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":" Get the full overview of how Asana protects your work and adheres to global privacy laws.","caution":null,"provenance":{"source_url":"https://asana.com/privacy","snapshot_sha256":"e57cf974202ef43024d6d68114f26e80d633b5708039ba59d8fdb350a0ae26e8","wayback_url":null,"deep_link":"https://asana.com/privacy#:~:text=%20Get%20the%20full,to%20global%20privacy%20laws.","char_start":1949,"char_end":2039}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Enhancing our security practices and procedures ; ","caution":null,"provenance":{"source_url":"https://asana.com/privacy","snapshot_sha256":"e57cf974202ef43024d6d68114f26e80d633b5708039ba59d8fdb350a0ae26e8","wayback_url":null,"deep_link":"https://asana.com/privacy#:~:text=%20Enhancing%20our%20security,and%20procedures%20%3B%20","char_start":3687,"char_end":3738}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Closely reviewing and mapping the data we collect, use, and share ; ","caution":null,"provenance":{"source_url":"https://asana.com/privacy","snapshot_sha256":"e57cf974202ef43024d6d68114f26e80d633b5708039ba59d8fdb350a0ae26e8","wayback_url":null,"deep_link":"https://asana.com/privacy#:~:text=%20Closely%20reviewing%20and,and%20share%20%3B%20","char_start":3740,"char_end":3809}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Thoughtfully building a data subject rights policy and response process . ","caution":null,"provenance":{"source_url":"https://asana.com/privacy","snapshot_sha256":"e57cf974202ef43024d6d68114f26e80d633b5708039ba59d8fdb350a0ae26e8","wayback_url":null,"deep_link":"https://asana.com/privacy#:~:text=%20Thoughtfully%20building%20a,response%20process%20.%20","char_start":3983,"char_end":4058}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" The CCPA (as amended by CPRA) is a law that provides California consumers certain rights with respect to their personal information. Specifically, the law requires that businesses subject to the statute grant consumers the ability to request access to and deletion of their data, and the ability to opt out of certain types of disclosures of their personal information. The law also restricts how service providers that process personal information on behalf of a business may use that information.\n Where a business subject to the CCPA has entered into a service or subscription agreement with Asana, Asana will act as a service provider to that business. Specifically, Asana will process such customers’ personal information only for the purposes set forth in the applicable agreement and will cooperate with customers to fulfill their obligations with respect to deletion or access requests.\n Asana's Data Processing Addendum specifically references our obligations under the CCPA. If your organization is a customer of Asana and requires an addendum, please reach out to dpa@asana.com .","caution":null,"provenance":{"source_url":"https://asana.com/privacy","snapshot_sha256":"e57cf974202ef43024d6d68114f26e80d633b5708039ba59d8fdb350a0ae26e8","wayback_url":null,"deep_link":"https://asana.com/privacy#:~:text=%20The%20CCPA%20(as,out%20to%20dpa%40asana.com%20.","char_start":5651,"char_end":6747}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" The Health Insurance Portability and Accountability Act of 1996 (HIPAA) is a federal law in the United States that requires the creation of national standards to protect sensitive patient health information from being disclosed without the patient's consent or knowledge. Businesses that are subject to HIPAA can use Asana to support HIPAA-compliant work management.\n HIPAA compliance for Asana is governed by Asana’s Business Associate Addendum (BAA) . For additional detail on HIPAA and Asana, please refer to the HIPAA Data Sheet .","caution":null,"provenance":{"source_url":"https://asana.com/privacy","snapshot_sha256":"e57cf974202ef43024d6d68114f26e80d633b5708039ba59d8fdb350a0ae26e8","wayback_url":null,"deep_link":"https://asana.com/privacy#:~:text=%20The%20Health%20Insurance,HIPAA%20Data%20Sheet%20.","char_start":6756,"char_end":7296}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" The Gramm-Leach-Bliley Act (GLBA) requires financial institutions—companies that offer consumers financial products or services like loans, financial or investment advice, or insurance—to explain their information-sharing practices to their customers and to safeguard sensitive data. Service providers who are permitted by the financial institutions to access their consumers' nonpublic personal information (NPI) are also required to comply with GLBA. Asana is GLBA-ready and aligns our practices in accordance with GLBA's Privacy Rule and Safeguards Rule. In addition to implementing security safeguards, we only use customer work content to provide our services, and not for any other purpose. Customers should not store sensitive personal data (including financial account numbers and social security numbers) in Asana.","caution":null,"provenance":{"source_url":"https://asana.com/privacy","snapshot_sha256":"e57cf974202ef43024d6d68114f26e80d633b5708039ba59d8fdb350a0ae26e8","wayback_url":null,"deep_link":"https://asana.com/privacy#:~:text=%20The%20Gramm-Leach-Bliley%20Act,security%20numbers)%20in%20Asana.","char_start":7322,"char_end":8156}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" The Family Educational Rights and Privacy Act (FERPA) is a federal law that requires academic institutions like colleges and universities to protect the privacy of student educational records. Asana enables our customers to comply with FERPA by ensuring personal data is kept secure and only used to provide our services as described in our Terms of Service and Privacy Statement . Asana contractually commits to not disclosing customer data except as directed by the contracting academic institution, as allowed by our terms, or as required by law.\n As laws, regulations, and guidance from data protection authorities and regulators continue to evolve and more countries are passing new data protection laws and regulations, we will continue to follow these developments closely and evaluate our program for any changes or enhancements as needed.","caution":null,"provenance":{"source_url":"https://asana.com/privacy","snapshot_sha256":"e57cf974202ef43024d6d68114f26e80d633b5708039ba59d8fdb350a0ae26e8","wayback_url":null,"deep_link":"https://asana.com/privacy#:~:text=%20The%20Family%20Educational,or%20enhancements%20as%20needed.","char_start":8201,"char_end":9049}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" The technical and organizational measures implemented to protect personal information.","caution":null,"provenance":{"source_url":"https://asana.com/privacy","snapshot_sha256":"e57cf974202ef43024d6d68114f26e80d633b5708039ba59d8fdb350a0ae26e8","wayback_url":null,"deep_link":"https://asana.com/privacy#:~:text=%20The%20technical%20and,to%20protect%20personal%20information.","char_start":5419,"char_end":5506}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Yes. Asana AI features can be disabled or enabled at any time by adjusting the settings in the admin console. To learn more, take a look at Asana AI features and admin controls .","caution":null,"provenance":{"source_url":"https://asana.com/privacy","snapshot_sha256":"e57cf974202ef43024d6d68114f26e80d633b5708039ba59d8fdb350a0ae26e8","wayback_url":null,"deep_link":"https://asana.com/privacy#:~:text=%20Yes.%20Asana%20AI,and%20admin%20controls%20.","char_start":15420,"char_end":15599}},{"surface":"privacy_data_use","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":" From the development of new features to the way we implement technical and organizational privacy measures, Asana's commitment to data protection and privacy enables teams to work smarter with peace of mind.","caution":null,"provenance":{"source_url":"https://asana.com/privacy","snapshot_sha256":"e57cf974202ef43024d6d68114f26e80d633b5708039ba59d8fdb350a0ae26e8","wayback_url":null,"deep_link":"https://asana.com/privacy#:~:text=%20From%20the%20development,with%20peace%20of%20mind.","char_start":176,"char_end":389}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Ensuring that we have robust internal privacy and security documentation ; ","caution":null,"provenance":{"source_url":"https://asana.com/privacy","snapshot_sha256":"e57cf974202ef43024d6d68114f26e80d633b5708039ba59d8fdb350a0ae26e8","wayback_url":null,"deep_link":"https://asana.com/privacy#:~:text=%20Ensuring%20that%20we,security%20documentation%20%3B%20","char_start":3811,"char_end":3887}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Asana has established a comprehensive GDPR/UK GDPR compliance program and is committed to partnering with customers and vendors on our compliance efforts. Some significant steps Asana takes to align its practices with the GDPR/UK GDPR include:\n Revising our policies and contracts with our partners, vendors, and users to reflect legislative developments;","caution":null,"provenance":{"source_url":"https://asana.com/privacy","snapshot_sha256":"e57cf974202ef43024d6d68114f26e80d633b5708039ba59d8fdb350a0ae26e8","wayback_url":null,"deep_link":"https://asana.com/privacy#:~:text=%20Asana%20has%20established,to%20reflect%20legislative%20developments%3B","char_start":3329,"char_end":3685}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Training employees on global privacy requirements and privacy/security best practices ; and","caution":null,"provenance":{"source_url":"https://asana.com/privacy","snapshot_sha256":"e57cf974202ef43024d6d68114f26e80d633b5708039ba59d8fdb350a0ae26e8","wayback_url":null,"deep_link":"https://asana.com/privacy#:~:text=%20Training%20employees%20on,best%20practices%20%3B%20and","char_start":3889,"char_end":3981}},{"surface":"privacy_data_use","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":" Understand how we process your information and what rights you have under privacy laws.","caution":null,"provenance":{"source_url":"https://asana.com/privacy","snapshot_sha256":"e57cf974202ef43024d6d68114f26e80d633b5708039ba59d8fdb350a0ae26e8","wayback_url":null,"deep_link":"https://asana.com/privacy#:~:text=%20Understand%20how%20we,have%20under%20privacy%20laws.","char_start":2159,"char_end":2247}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" If you would like to exercise your rights, please submit your request by completing our Global Data Protection Rights Requests Form . For more information about how Asana provides individual consumers with the ability to access and request deletion of their personal information under CCPA specifically, please see the Privacy Information for California Residents section of our Privacy Statement .","caution":null,"provenance":{"source_url":"https://asana.com/privacy","snapshot_sha256":"e57cf974202ef43024d6d68114f26e80d633b5708039ba59d8fdb350a0ae26e8","wayback_url":null,"deep_link":"https://asana.com/privacy#:~:text=%20If%20you%20would,our%20Privacy%20Statement%20.","char_start":12405,"char_end":12804}},{"surface":"privacy_data_use","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":" Our privacy program focuses on trust by facilitating privacy protections for our customers’ data, giving our customers choice over their data, and respecting the rights of our customers.","caution":null,"provenance":{"source_url":"https://asana.com/privacy","snapshot_sha256":"e57cf974202ef43024d6d68114f26e80d633b5708039ba59d8fdb350a0ae26e8","wayback_url":null,"deep_link":"https://asana.com/privacy#:~:text=%20Our%20privacy%20program,rights%20of%20our%20customers.","char_start":565,"char_end":752}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" contains any sensitive personal information as defined by applicable law (such as financial information, payment card numbers, social security numbers, or health information) without Asana’s prior written consent granted as part of a Customer Agreement;","caution":null,"provenance":{"source_url":"https://asana.com/terms","snapshot_sha256":"d2408af3cd51c91fe6d12fe82baff8bee7fc354ae7cd0146ba778a3f877430f0","wayback_url":null,"deep_link":"https://asana.com/terms#:~:text=%20contains%20any%20sensitive,of%20a%20Customer%20Agreement%3B","char_start":12523,"char_end":12777}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" SERVICE; (C) ENSURE THAT THE TRANSFER AND PROCESSING OF CUSTOMER DATA UNDER THE CUSTOMER AGREEMENT IS LAWFUL; AND (D) RESPOND TO AND RESOLVE ANY DISPUTE WITH YOU AND ANY OTHER MANAGED USERS RELATING TO CUSTOMER DATA, THE SERVICE OR CUSTOMER’S FAILURE TO FULFILL THESE OBLIGATIONS. ","caution":null,"provenance":{"source_url":"https://asana.com/terms","snapshot_sha256":"d2408af3cd51c91fe6d12fe82baff8bee7fc354ae7cd0146ba778a3f877430f0","wayback_url":null,"deep_link":"https://asana.com/terms#:~:text=%20SERVICE%3B%20(C)%20ENSURE,FULFILL%20THESE%20OBLIGATIONS.%20","char_start":5635,"char_end":5917}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" 6. Acceptable Use Policy.  You acknowledge and agree to comply with these Terms, including the following rules regarding acceptable use of the Service and Websites (the “ Acceptable Use Policy ”).","caution":null,"provenance":{"source_url":"https://asana.com/terms","snapshot_sha256":"d2408af3cd51c91fe6d12fe82baff8bee7fc354ae7cd0146ba778a3f877430f0","wayback_url":null,"deep_link":"https://asana.com/terms#:~:text=%206.%20Acceptable%20Use,Acceptable%20Use%20Policy%20%E2%80%9D).","char_start":9514,"char_end":9711}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" 6.1 Disruption of the Service . You may not:\n access, tamper with, or use non-public areas of the Service and Websites, Asana’s computer systems, or the technical delivery systems of Asana’s providers;","caution":null,"provenance":{"source_url":"https://asana.com/terms","snapshot_sha256":"d2408af3cd51c91fe6d12fe82baff8bee7fc354ae7cd0146ba778a3f877430f0","wayback_url":null,"deep_link":"https://asana.com/terms#:~:text=%206.1%20Disruption%20of,systems%20of%20Asana%E2%80%99s%20providers%3B","char_start":9712,"char_end":9914}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" access or search the Service and Websites by any means other than Asana’s publicly supported interfaces (for example, “scraping”); or","caution":null,"provenance":{"source_url":"https://asana.com/terms","snapshot_sha256":"d2408af3cd51c91fe6d12fe82baff8bee7fc354ae7cd0146ba778a3f877430f0","wayback_url":null,"deep_link":"https://asana.com/terms#:~:text=%20access%20or%20search,(for%20example%2C%20%E2%80%9Cscraping%E2%80%9D)%3B%20or","char_start":10018,"char_end":10152}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" prompt or otherwise attempt to use artificial intelligence (AI) models to act in a manner that violates these Terms or intentionally circumvents safety filters and functionality of the Service.","caution":null,"provenance":{"source_url":"https://asana.com/terms","snapshot_sha256":"d2408af3cd51c91fe6d12fe82baff8bee7fc354ae7cd0146ba778a3f877430f0","wayback_url":null,"deep_link":"https://asana.com/terms#:~:text=%20prompt%20or%20otherwise,functionality%20of%20the%20Service.","char_start":10500,"char_end":10694}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" the sending of unsolicited communications, promotions advertisements, or spam;","caution":null,"provenance":{"source_url":"https://asana.com/terms","snapshot_sha256":"d2408af3cd51c91fe6d12fe82baff8bee7fc354ae7cd0146ba778a3f877430f0","wayback_url":null,"deep_link":"https://asana.com/terms#:~:text=%20the%20sending%20of,promotions%20advertisements%2C%20or%20spam%3B","char_start":11483,"char_end":11562}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" the promotion or advertisement of products or services other than your own without appropriate authorization; or","caution":null,"provenance":{"source_url":"https://asana.com/terms","snapshot_sha256":"d2408af3cd51c91fe6d12fe82baff8bee7fc354ae7cd0146ba778a3f877430f0","wayback_url":null,"deep_link":"https://asana.com/terms#:~:text=%20the%20promotion%20or,without%20appropriate%20authorization%3B%20or","char_start":11615,"char_end":11728}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" suggests any content, information or other outputs generated by AI are human-generated; ","caution":null,"provenance":{"source_url":"https://asana.com/terms","snapshot_sha256":"d2408af3cd51c91fe6d12fe82baff8bee7fc354ae7cd0146ba778a3f877430f0","wayback_url":null,"deep_link":"https://asana.com/terms#:~:text=%20suggests%20any%20content%2C,AI%20are%20human-generated%3B%20","char_start":12219,"char_end":12308}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" contains any information that you do not have a right to make available under law or any contractual or fiduciary duty; or","caution":null,"provenance":{"source_url":"https://asana.com/terms","snapshot_sha256":"d2408af3cd51c91fe6d12fe82baff8bee7fc354ae7cd0146ba778a3f877430f0","wayback_url":null,"deep_link":"https://asana.com/terms#:~:text=%20contains%20any%20information,or%20fiduciary%20duty%3B%20or","char_start":12843,"char_end":12966}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" could otherwise cause damage to Asana or any third party.","caution":null,"provenance":{"source_url":"https://asana.com/terms","snapshot_sha256":"d2408af3cd51c91fe6d12fe82baff8bee7fc354ae7cd0146ba778a3f877430f0","wayback_url":null,"deep_link":"https://asana.com/terms#:~:text=%20could%20otherwise%20cause,or%20any%20third%20party.","char_start":12968,"char_end":13026}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Every request we receive is carefully reviewed by our privacy team to determine the validity of the legal process, assess the proportionality of the request, and ensure compliance with the commitments we’ve made to our users. For more information, please see Asana's Law Enforcement Guidelines .","caution":null,"provenance":{"source_url":"https://asana.com/privacy","snapshot_sha256":"e57cf974202ef43024d6d68114f26e80d633b5708039ba59d8fdb350a0ae26e8","wayback_url":null,"deep_link":"https://asana.com/privacy#:~:text=%20Every%20request%20we,Law%20Enforcement%20Guidelines%20.","char_start":12881,"char_end":13182}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Asana will respond to government access requests in accordance with Asana’s Law Enforcement Guidelines . Asana only responds to law enforcement requests that adhere to established legal process and applicable law.","caution":null,"provenance":{"source_url":"https://asana.com/privacy","snapshot_sha256":"e57cf974202ef43024d6d68114f26e80d633b5708039ba59d8fdb350a0ae26e8","wayback_url":null,"deep_link":"https://asana.com/privacy#:~:text=%20Asana%20will%20respond,process%20and%20applicable%20law.","char_start":13289,"char_end":13503}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" the violation of any law or the rights of others (including unlawful tracking, monitoring, and identification or the publishing or sharing of another person’s confidential or personal information without their express authorization and permission);","caution":null,"provenance":{"source_url":"https://asana.com/terms","snapshot_sha256":"d2408af3cd51c91fe6d12fe82baff8bee7fc354ae7cd0146ba778a3f877430f0","wayback_url":null,"deep_link":"https://asana.com/terms#:~:text=%20the%20violation%20of,express%20authorization%20and%20permission)%3B","char_start":11150,"char_end":11399}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" interfere with or disrupt, or attempt to interfere with or disrupt, our infrastructure or the access of any user, host or network, including, without limitation, by sending a virus, overloading, flooding, spamming, mail-bombing the Service and Websites, or by scripting the creation of User Content interferes with the Service and Websites; or","caution":null,"provenance":{"source_url":"https://asana.com/terms","snapshot_sha256":"d2408af3cd51c91fe6d12fe82baff8bee7fc354ae7cd0146ba778a3f877430f0","wayback_url":null,"deep_link":"https://asana.com/terms#:~:text=%20interfere%20with%20or,Service%20and%20Websites%3B%20or","char_start":10154,"char_end":10498}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" activities that are defamatory, libelous or threatening, or otherwise constitute hate speech, harassment, or stalking;","caution":null,"provenance":{"source_url":"https://asana.com/terms","snapshot_sha256":"d2408af3cd51c91fe6d12fe82baff8bee7fc354ae7cd0146ba778a3f877430f0","wayback_url":null,"deep_link":"https://asana.com/terms#:~:text=%20activities%20that%20are,speech%2C%20harassment%2C%20or%20stalking%3B","char_start":11029,"char_end":11148}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" probe, scan, or test the vulnerability of any system or network or circumvent any security measure;","caution":null,"provenance":{"source_url":"https://asana.com/terms","snapshot_sha256":"d2408af3cd51c91fe6d12fe82baff8bee7fc354ae7cd0146ba778a3f877430f0","wayback_url":null,"deep_link":"https://asana.com/terms#:~:text=%20probe%2C%20scan%2C%20or,circumvent%20any%20security%20measure%3B","char_start":9916,"char_end":10016}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" contains viruses, bots, worms, or similar harmful 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found in the Asana Guide . \n 6.5 Acceptable Use Violations.  If we reasonably believe a violation of this Acceptable Use Policy has occurred or may occur in the near future in a manner that may disrupt the Service or Websites for our Customers or other users, we may suspend or terminate your access to the Service and Websites, without any liability to us and in addition to any other remedies that may be available to us.  Asana reserves the right to notify the applicable Account Administrator of the foregoing.","caution":null,"provenance":{"source_url":"https://asana.com/terms","snapshot_sha256":"d2408af3cd51c91fe6d12fe82baff8bee7fc354ae7cd0146ba778a3f877430f0","wayback_url":null,"deep_link":"https://asana.com/terms#:~:text=%20More%20information%20on,Administrator%20of%20the%20foregoing.","char_start":13814,"char_end":14397}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" 6.2 Misuse of the Service and Websites.  You may not use the Service and Websites to carry out, promote or support:\n any disinformation, deception, or otherwise fraudulent activities;","caution":null,"provenance":{"source_url":"https://asana.com/terms","snapshot_sha256":"d2408af3cd51c91fe6d12fe82baff8bee7fc354ae7cd0146ba778a3f877430f0","wayback_url":null,"deep_link":"https://asana.com/terms#:~:text=%206.2%20Misuse%20of,or%20otherwise%20fraudulent%20activities%3B","char_start":10696,"char_end":10880}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" provide information about your intended use of Asana AI and compliance with this Acceptable Use Policy upon request; and","caution":null,"provenance":{"source_url":"https://asana.com/terms","snapshot_sha256":"d2408af3cd51c91fe6d12fe82baff8bee7fc354ae7cd0146ba778a3f877430f0","wayback_url":null,"deep_link":"https://asana.com/terms#:~:text=%20provide%20information%20about,Policy%20upon%20request%3B%20and","char_start":13538,"char_end":13659}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" evaluate Asana AI outputs for accuracy and appropriateness in light of the probabilistic nature of AI and potential for producing inaccurate content. ","caution":null,"provenance":{"source_url":"https://asana.com/terms","snapshot_sha256":"d2408af3cd51c91fe6d12fe82baff8bee7fc354ae7cd0146ba778a3f877430f0","wayback_url":null,"deep_link":"https://asana.com/terms#:~:text=%20evaluate%20Asana%20AI,producing%20inaccurate%20content.%20","char_start":13661,"char_end":13812}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" the publishing or sharing of malicious content; ","caution":null,"provenance":{"source_url":"https://asana.com/terms","snapshot_sha256":"d2408af3cd51c91fe6d12fe82baff8bee7fc354ae7cd0146ba778a3f877430f0","wayback_url":null,"deep_link":"https://asana.com/terms#:~:text=%20the%20publishing%20or,of%20malicious%20content%3B%20","char_start":11564,"char_end":11613}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" remain responsible for all decisions made, advice given, actions taken, and failures to take action based on your use of Asana AI;","caution":null,"provenance":{"source_url":"https://asana.com/terms","snapshot_sha256":"d2408af3cd51c91fe6d12fe82baff8bee7fc354ae7cd0146ba778a3f877430f0","wayback_url":null,"deep_link":"https://asana.com/terms#:~:text=%20remain%20responsible%20for,use%20of%20Asana%20AI%3B","char_start":13405,"char_end":13536}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" criticizes others based on their race, ethnicity, national origin, religion, sex, gender, sexual orientation, disability, or medical condition;","caution":null,"provenance":{"source_url":"https://asana.com/terms","snapshot_sha256":"d2408af3cd51c91fe6d12fe82baff8bee7fc354ae7cd0146ba778a3f877430f0","wayback_url":null,"deep_link":"https://asana.com/terms#:~:text=%20criticizes%20others%20based,disability%2C%20or%20medical%20condition%3B","char_start":12310,"char_end":12454}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" for harm or abuse of a minor, including grooming and child sexual exploitation;","caution":null,"provenance":{"source_url":"https://asana.com/terms","snapshot_sha256":"d2408af3cd51c91fe6d12fe82baff8bee7fc354ae7cd0146ba778a3f877430f0","wayback_url":null,"deep_link":"https://asana.com/terms#:~:text=%20for%20harm%20or,and%20child%20sexual%20exploitation%3B","char_start":11401,"char_end":11481}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" 6.4 Artificial Intelligence.  If you use any AI or machine learning features and functionality (including third-party models) provided by Asana (collectively, “ Asana AI ”), you agree to:\n implement appropriate human oversight and safeguards to mitigate potential risks associated with your use of Asana AI (i.e., impacts on a person’s fundamental rights, health or safety);","caution":null,"provenance":{"source_url":"https://asana.com/terms","snapshot_sha256":"d2408af3cd51c91fe6d12fe82baff8bee7fc354ae7cd0146ba778a3f877430f0","wayback_url":null,"deep_link":"https://asana.com/terms#:~:text=%206.4%20Artificial%20Intelligence.,rights%2C%20health%20or%20safety)%3B","char_start":13028,"char_end":13403}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" the impersonation of another person or entity or the misrepresentation of an affiliation with a person or entity (e.g., “spoofing”, “phishing”);","caution":null,"provenance":{"source_url":"https://asana.com/terms","snapshot_sha256":"d2408af3cd51c91fe6d12fe82baff8bee7fc354ae7cd0146ba778a3f877430f0","wayback_url":null,"deep_link":"https://asana.com/terms#:~:text=%20the%20impersonation%20of,entity%20(e.g.%2C%20%E2%80%9Cspoofing%E2%80%9D%2C%20%E2%80%9Cphishing%E2%80%9D)%3B","char_start":10882,"char_end":11027}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" We reserve the right to remove any Feedback posted in our public forums for any reason at our sole discretion.\n 8.5 User Content and Feedback Representations.  You represent and warrant that you have all required rights to submit User Content and Feedback without violation or infringement of any third-party rights.  You understand that Asana does not control, and is not responsible for, User Content or Feedback, and that by using the Service and/or Websites, you may be exposed to User Content or Feedback from other users that is offensive, indecent, inaccurate, misleading, or otherwise objectionable.","caution":null,"provenance":{"source_url":"https://asana.com/terms","snapshot_sha256":"d2408af3cd51c91fe6d12fe82baff8bee7fc354ae7cd0146ba778a3f877430f0","wayback_url":null,"deep_link":"https://asana.com/terms#:~:text=%20We%20reserve%20the,misleading%2C%20or%20otherwise%20objectionable.","char_start":16737,"char_end":17345}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" 6.3 User Content.  You may not post any User Content on the Service or Websites (or otherwise make use of the Service or Websites) in a manner that:\n is deceptive, fraudulent, illegal, obscene, defamatory, disparaging, libelous, threatening, or pornographic (including child pornography, which, upon becoming aware of, we will remove and report to law enforcement, including the National Center for Missing and Exploited Children);","caution":null,"provenance":{"source_url":"https://asana.com/terms","snapshot_sha256":"d2408af3cd51c91fe6d12fe82baff8bee7fc354ae7cd0146ba778a3f877430f0","wayback_url":null,"deep_link":"https://asana.com/terms#:~:text=%206.3%20User%20Content.,Missing%20and%20Exploited%20Children)%3B","char_start":11785,"char_end":12217}},{"surface":"tier_differences","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" “ Free Users ” use the free/basic version of the Service.  Free Users have access to a more limited set of Service features and functionality than Managed Users.  Free Users may have their own individual workspaces and/or take part in a free multi-user Asana domain.","caution":null,"provenance":{"source_url":"https://asana.com/terms","snapshot_sha256":"d2408af3cd51c91fe6d12fe82baff8bee7fc354ae7cd0146ba778a3f877430f0","wayback_url":null,"deep_link":"https://asana.com/terms#:~:text=%20%E2%80%9C%20Free%20Users,free%20multi-user%20Asana%20domain.","char_start":3214,"char_end":3481}},{"surface":"tier_differences","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" To the extent you are a Managed User, only the following sections of these Terms will apply to you: Section 1 (Introduction); Section 2 (How These Terms Apply); and Section 6 (Acceptable Use Policy).\n As a Managed User, you gain access to the Service through a Customer of Asana.  For example, if you are joining your employer’s organization, Customer is your employer.  If you are joining a workspace created by your friend using a personal email address, your friend is the Asana Customer and is authorizing you to join his or her workspace.  The Customer Agreement governs our relationship and commitment to deliver the Service to that Customer, who may then invite Managed Users to join their Asana instance.  When you or another Managed User submit content or information to the Service, such as messages or files (“ Customer Data ”), you acknowledge and agree that, as between Asana and Customer, the Customer Data is controlled by Customer and the Customer Agreement provides Customer with choices and control over that Customer Data.  For example, Customer may manage permissions, enable or disable third party integrations, or take steps to expand, consolidate or share the contents of Asana portfolios, projects, tasks and subtasks, and these choices and instructions may result in the access, use, disclosure, modification or deletion of certain or all Customer Data.\n AS BETWEEN ASANA AND CUSTOMER, YOU ACKNOWLEDGE AND AGREE THAT IT IS SOLELY CUSTOMER’S RESPONSIBILITY TO (A) INFORM YOU AND ANY OTHER MANAGED USERS OF ANY RELEVANT CUSTOMER POLICIES, PRACTICES AND SETTINGS THAT MAY IMPACT THE PROCESSING OF CUSTOMER DATA; (B) OBTAIN ANY RIGHTS, PERMISSIONS OR CONSENTS FROM YOU AND ANY OTHER MANAGED USERS THAT ARE NECESSARY FOR THE LAWFUL USE OF CUSTOMER DATA AND THE OPERATION OF THE","caution":null,"provenance":{"source_url":"https://asana.com/terms","snapshot_sha256":"d2408af3cd51c91fe6d12fe82baff8bee7fc354ae7cd0146ba778a3f877430f0","wayback_url":null,"deep_link":"https://asana.com/terms#:~:text=%20To%20the%20extent,THE%20OPERATION%20OF%20THE","char_start":3837,"char_end":5635}},{"surface":"tier_differences","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Yes. Asana AI features use artificial intelligence (AI) to sort, filter, categorize, or otherwise analyze data and/or content to help users in your organization optimize their work. Asana AI features are available on Asana Starter, Advanced, Enterprise, and Enterprise+ tiers, as well as legacy tiers Premium, Business, and Legacy Enterprise. For details and updates to tiers and pricing, see Asana's pricing page.","caution":null,"provenance":{"source_url":"https://asana.com/privacy","snapshot_sha256":"e57cf974202ef43024d6d68114f26e80d633b5708039ba59d8fdb350a0ae26e8","wayback_url":null,"deep_link":"https://asana.com/privacy#:~:text=%20Yes.%20Asana%20AI,see%20Asana%26%23x27%3Bs%20pricing%20page.","char_start":14936,"char_end":15356}},{"surface":"tier_differences","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" By using Asana, you fall into one or more of the following three different categories of Asana user:\n “ Site Visitors ” are users of the Websites.","caution":null,"provenance":{"source_url":"https://asana.com/terms","snapshot_sha256":"d2408af3cd51c91fe6d12fe82baff8bee7fc354ae7cd0146ba778a3f877430f0","wayback_url":null,"deep_link":"https://asana.com/terms#:~:text=%20By%20using%20Asana%2C,users%20of%20the%20Websites.","char_start":3065,"char_end":3212}},{"surface":"tier_differences","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"IN YOUR CAPACITY AS AN MANAGED USER, ASANA MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND (WHETHER EXPRESS OR IMPLIED) TO YOU RELATING TO THE SERVICE, WHICH IS PROVIDED TO YOU ON AN “AS IS” AND “AS AVAILABLE” BASIS.","caution":null,"provenance":{"source_url":"https://asana.com/terms","snapshot_sha256":"d2408af3cd51c91fe6d12fe82baff8bee7fc354ae7cd0146ba778a3f877430f0","wayback_url":null,"deep_link":"https://asana.com/terms#:~:text=IN%20YOUR%20CAPACITY%20AS,AND%20%E2%80%9CAS%20AVAILABLE%E2%80%9D%20BASIS.","char_start":5917,"char_end":6136}},{"surface":"tier_differences","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" “ Managed Users ” use the Service as part of any paid Asana subscription plan purchased by a person or entity (the “ Customer ”) who has separately entered into a written agreement with Asana (the “ Customer Agreement ”) governing access and use of the Service and permitting such Customer to create and configure Asana so that Managed Users may join.","caution":null,"provenance":{"source_url":"https://asana.com/terms","snapshot_sha256":"d2408af3cd51c91fe6d12fe82baff8bee7fc354ae7cd0146ba778a3f877430f0","wayback_url":null,"deep_link":"https://asana.com/terms#:~:text=%20%E2%80%9C%20Managed%20Users,Managed%20Users%20may%20join.","char_start":3483,"char_end":3835}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" THE SERVICE AND WEBSITES AND USER CONTENT, WHETHER PROVIDED BY ASANA, ITS LICENSORS, ITS VENDORS OR ITS USERS, AND OTHER INFORMATION ON OR ACCESSIBLE FROM THE SERVICE AND WEBSITES ARE PROVIDED “AS IS” WITHOUT WARRANTY, REPRESENTATION, CONDITION, OR GUARANTEE OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES, REPRESENTATIONS, CONDITIONS OR GUARANTEES OF QUALITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT, ALL OF WHICH ARE DISCLAIMED TO THE FULLEST EXTENT PERMITTED BY LAW.  SPECIFICALLY, BUT WITHOUT LIMITATION, ASANA DOES NOT WARRANT THAT: (i) THE INFORMATION AVAILABLE ON THE SERVICE AND WEBSITES IS FREE OF ERRORS; (ii) THE FUNCTIONS OR FEATURES (INCLUDING BUT NOT LIMITED TO MECHANISMS FOR THE DOWNLOADING AND UPLOADING OF USER CONTENT) WILL BE UNINTERRUPTED, SECURE, OR FREE OF ERRORS; (iii) DEFECTS WILL BE CORRECTED, OR (iv) THE SERVICE AND WEBSITES OR THE SERVER(S) THAT MAKE THE SERVICE AND WEBSITES AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.  ASANA DOES NOT WARRANT, ENDORSE, GUARANTEE OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SERVICE AND WEBSITES OR ANY WEBSITE FEATURED OR LINKED TO THROUGH THE SERVICE AND WEBSITES, AND ASANA WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICE AND WEBSITES. ","caution":null,"provenance":{"source_url":"https://asana.com/terms","snapshot_sha256":"d2408af3cd51c91fe6d12fe82baff8bee7fc354ae7cd0146ba778a3f877430f0","wayback_url":null,"deep_link":"https://asana.com/terms#:~:text=%20THE%20SERVICE%20AND,SERVICE%20AND%20WEBSITES.%20","char_start":17410,"char_end":18861}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" ASANA WILL NOT BE LIABLE FOR THE OFFENSIVE OR ILLEGAL CONDUCT OF ANY THIRD PARTY.  YOU VOLUNTARILY ASSUME THE RISK OF HARM OR DAMAGE FROM THE FOREGOING.  THE FOREGOING LIMITATIONS WILL APPLY EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE AND TO THE FULLEST EXTENT PERMITTED BY LAW.\n IN NO EVENT SHALL ASANA OR ITS AFFILIATES, LICENSORS, VENDORS, OR ANY OF THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, OR OTHER REPRESENTATIVES BE LIABLE TO YOU OR ANY OTHER PERSON OR ENTITY FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, LOSS OF DATA, LOSS OF USE, OR COSTS OF OBTAINING SUBSTITUTE GOODS OR SERVICES), ARISING OUT OF OR IN CONNECTION WITH THE SERVICE AND WEBSITES, ANY MATERIALS, INFORMATION, OR RECOMMENDATIONS APPEARING ON THE SERVICE AND WEBSITES, OR ANY LINK PROVIDED ON THE SERVICE AND WEBSITES, WHETHER OR NOT ASANA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND WHETHER BASED UPON WARRANTY, CONTRACT, TORT, STRICT LIABILITY, VIOLATION OF STATUTE, OR OTHERWISE.  THIS EXCLUSION OF LIABILITY SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW.  IN ANY EVENT, OUR AGGREGATE LIABILITY WILL NOT EXCEED $100.\n Some countries and U.S.  jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages such as above in this section 9.  Accordingly, some of the above limitations may not apply to you.","caution":null,"provenance":{"source_url":"https://asana.com/terms","snapshot_sha256":"d2408af3cd51c91fe6d12fe82baff8bee7fc354ae7cd0146ba778a3f877430f0","wayback_url":null,"deep_link":"https://asana.com/terms#:~:text=%20ASANA%20WILL%20NOT,not%20apply%20to%20you.","char_start":18861,"char_end":20351}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" You will be liable for losses, damages, liability, expenses and attorneys’ fees incurred by Asana or a third party due to someone else using your account.  In the event that the Account Administrator or Customer loses access to an account or otherwise requests information about an account, Asana reserves the right in its sole discretion to request from the Account Administrator or Customer any verification it deems necessary before restoring access to or providing information about such account.","caution":null,"provenance":{"source_url":"https://asana.com/terms","snapshot_sha256":"d2408af3cd51c91fe6d12fe82baff8bee7fc354ae7cd0146ba778a3f877430f0","wayback_url":null,"deep_link":"https://asana.com/terms#:~:text=%20You%20will%20be,information%20about%20such%20account.","char_start":8448,"char_end":8949}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" The Service and Websites may include information and content provided by third parties, including links to third-party websites, resources, and/or goods and services.  Asana is not responsible and will not be liable for any damages or losses caused by or relating to, (i) any content, advertising, products, or other materials on or available from such sites or resources, (ii) the availability of or any errors or omissions in such websites or resources, or (iii) any information handling practices or other business practices of the operators of such sites or resources.  Your interactions with such third parties will be governed by the third parties’ own terms of service and privacy policies, and any other similar terms.","caution":null,"provenance":{"source_url":"https://asana.com/terms","snapshot_sha256":"d2408af3cd51c91fe6d12fe82baff8bee7fc354ae7cd0146ba778a3f877430f0","wayback_url":null,"deep_link":"https://asana.com/terms#:~:text=%20The%20Service%20and,any%20other%20similar%20terms.","char_start":21223,"char_end":21950}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" YOU AGREE TO INDEMNIFY, DEFEND, AND HOLD ASANA, ITS AFFILIATES, AND ITS RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, MEMBERS, SHAREHOLDERS, CONTRACTORS, OR REPRESENTATIVES HARMLESS FROM AND AGAINST ANY CLAIM OR DEMAND, INCLUDING WITHOUT LIMITATION, REASONABLE ATTORNEYS’ FEES, MADE IN CONNECTION WITH OR ARISING OUT OF YOUR USE OF THE SERVICE AND WEBSITES, YOUR CONNECTION TO THE SERVICE AND WEBSITES, YOUR VIOLATION OF THE TERMS, YOUR VIOLATION OF AN APPLICABLE LAW, YOUR SUBMISSION, POSTING, OR TRANSMISSION OF USER CONTENT TO THE SERVICE AND WEBSITES, AND/OR YOUR VIOLATION OF ANY RIGHTS OF ANOTHER INDIVIDUAL OR ENTITY.  WE RESERVE THE RIGHT TO ASSUME THE EXCLUSIVE DEFENSE AND CONTROL OF SUCH DISPUTES, AND IN ANY EVENT YOU WILL COOPERATE WITH US IN ASSERTING ANY AVAILABLE DEFENSES.","caution":null,"provenance":{"source_url":"https://asana.com/terms","snapshot_sha256":"d2408af3cd51c91fe6d12fe82baff8bee7fc354ae7cd0146ba778a3f877430f0","wayback_url":null,"deep_link":"https://asana.com/terms#:~:text=%20YOU%20AGREE%20TO,ASSERTING%20ANY%20AVAILABLE%20DEFENSES.","char_start":20381,"char_end":21168}},{"surface":"confidentiality","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" 4.1 Account Registration and Confidentiality.  To access the Service and certain parts of our Websites, you must register for an Asana account by creating a username and password.  You agree to provide us with accurate, complete, and current registration information about yourself.  It is your responsibility to ensure that your password remains confidential and secure, and you agree that you will not allow others to access the Service using your Asana account.  By registering, you agree that you are fully responsible for all activities that occur under your user name and password.  We may assume that any communications we receive under your account have been made by you.  If you are a workspace or organization owner or administrator, or if you have confirmed in writing that you have the authority to make decisions on behalf of a workspace or organization (“ Account Administrator ”), you represent and warrant that you are authorized to to do so and agree that Asana is entitled to rely on your instructions.\n 4.2 Unauthorized Account Use.  You are responsible for notifying us for support in our Help Center if you become aware of any unauthorized use of or access to your account.  You understand and agree that we may require you to provide information that may be used to confirm your identity and help ensure the security of your account.  Asana will not be liable for any loss, damages, liability, expenses or attorneys’ fees that you may incur as a result of someone else using your password or account, either with or without your knowledge and/or authorization, and regardless of whether you have advised us of such unauthorized use. ","caution":null,"provenance":{"source_url":"https://asana.com/terms","snapshot_sha256":"d2408af3cd51c91fe6d12fe82baff8bee7fc354ae7cd0146ba778a3f877430f0","wayback_url":null,"deep_link":"https://asana.com/terms#:~:text=%204.1%20Account%20Registration,such%20unauthorized%20use.%20","char_start":6792,"char_end":8448}},{"surface":"subprocessors_data_sharing","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Learn how Asana engages third-party subprocessors and Asana affiliates to help us provide services to our customers.","caution":null,"provenance":{"source_url":"https://asana.com/privacy","snapshot_sha256":"e57cf974202ef43024d6d68114f26e80d633b5708039ba59d8fdb350a0ae26e8","wayback_url":null,"deep_link":"https://asana.com/privacy#:~:text=%20Learn%20how%20Asana,services%20to%20our%20customers.","char_start":2363,"char_end":2480}},{"surface":"subprocessors_data_sharing","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Asana is a global company and data will be transferred to regions where our subprocessors and affiliates are located. For more information, please see Asana Subprocessors . ","caution":null,"provenance":{"source_url":"https://asana.com/privacy","snapshot_sha256":"e57cf974202ef43024d6d68114f26e80d633b5708039ba59d8fdb350a0ae26e8","wayback_url":null,"deep_link":"https://asana.com/privacy#:~:text=%20Asana%20is%20a,Asana%20Subprocessors%20.%20","char_start":12130,"char_end":12304}},{"surface":"subprocessors_data_sharing","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Yes, Asana does use subprocessors. More information can be found at Asana Subprocessors . ","caution":null,"provenance":{"source_url":"https://asana.com/privacy","snapshot_sha256":"e57cf974202ef43024d6d68114f26e80d633b5708039ba59d8fdb350a0ae26e8","wayback_url":null,"deep_link":"https://asana.com/privacy#:~:text=%20Yes%2C%20Asana%20does,Asana%20Subprocessors%20.%20","char_start":9929,"char_end":10020}},{"surface":"audit_rights_dpa_residency","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Asana offers our Starter, Advanced, Enterprise, and Enterprise+ customers a Data Processing Addendum that incorporates Data Privacy Frameworks between the EU, UK, Switzerland, and the US, as well as applicable standard contractual clauses.","caution":null,"provenance":{"source_url":"https://asana.com/privacy","snapshot_sha256":"e57cf974202ef43024d6d68114f26e80d633b5708039ba59d8fdb350a0ae26e8","wayback_url":null,"deep_link":"https://asana.com/privacy#:~:text=%20Asana%20offers%20our,applicable%20standard%20contractual%20clauses.","char_start":1118,"char_end":1358}},{"surface":"audit_rights_dpa_residency","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" The Act on the Protection of Personal Information (APPI) is the primary data protection law in Japan that regulates the protection of personal information. It applies to business operators handling personal information of individuals in Japan. The APPI has been amended since it was originally enacted in 2003, with the most recent amendments coming into effect April 1, 2022.\n Similarly to the distinction between “data controllers” and “data processors” under the GDPR, the APPI makes a distinction between “business operators”—or entities with the authority to control and make decisions about retained personal information (i.e., Asana’s customers) and third-party service providers handling personal information on behalf of a business operator (i.e., Asana).\n The APPI also imposes restrictions on cross-border transfers of personal information outside of Japan. Personal information may be transferred to overseas recipients if there are contractual agreements in place that ensure compliance with data protection standards in Japan.\n Asana is committed to processing and safeguarding personal information as required by the APPI and its amendments. Asana’s Data Processing Addendum covers\n Our data protection commitments to ensure that we comply with the APPI; ","caution":null,"provenance":{"source_url":"https://asana.com/privacy","snapshot_sha256":"e57cf974202ef43024d6d68114f26e80d633b5708039ba59d8fdb350a0ae26e8","wayback_url":null,"deep_link":"https://asana.com/privacy#:~:text=%20The%20Act%20on,with%20the%20APPI%3B%20","char_start":4067,"char_end":5338}},{"surface":"audit_rights_dpa_residency","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" How we will assist our customers with their obligations under the APPI; and ","caution":null,"provenance":{"source_url":"https://asana.com/privacy","snapshot_sha256":"e57cf974202ef43024d6d68114f26e80d633b5708039ba59d8fdb350a0ae26e8","wayback_url":null,"deep_link":"https://asana.com/privacy#:~:text=%20How%20we%20will,the%20APPI%3B%20and%20","char_start":5340,"char_end":5417}},{"surface":"audit_rights_dpa_residency","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Asana’s technical and organizational security and privacy measures have been reviewed by independent third-party auditors and have achieved ISO 27018 : 2019 and ISO 27701 : 2019 certifications. We have also undergone SOC 2 Type 1 + HIPAA and SOC 2 Type 2 + Privacy audits. For more information on Asana’s security and data protection practices, please see our Trust Center . ","caution":null,"provenance":{"source_url":"https://asana.com/privacy","snapshot_sha256":"e57cf974202ef43024d6d68114f26e80d633b5708039ba59d8fdb350a0ae26e8","wayback_url":null,"deep_link":"https://asana.com/privacy#:~:text=%20Asana%E2%80%99s%20technical%20and,Trust%20Center%20.%20","char_start":9122,"char_end":9498}},{"surface":"audit_rights_dpa_residency","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":" Please visit our Trust Center .","caution":null,"provenance":{"source_url":"https://asana.com/privacy","snapshot_sha256":"e57cf974202ef43024d6d68114f26e80d633b5708039ba59d8fdb350a0ae26e8","wayback_url":null,"deep_link":"https://asana.com/privacy#:~:text=%20Please%20visit%20our%20Trust%20Center%20.","char_start":10112,"char_end":10144}},{"surface":"audit_rights_dpa_residency","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Yes. Asana’s DPA is applied globally.","caution":null,"provenance":{"source_url":"https://asana.com/privacy","snapshot_sha256":"e57cf974202ef43024d6d68114f26e80d633b5708039ba59d8fdb350a0ae26e8","wayback_url":null,"deep_link":"https://asana.com/privacy#:~:text=%20Yes.%20Asana%E2%80%99s%20DPA%20is%20applied%20globally.","char_start":10938,"char_end":10976}},{"surface":"audit_rights_dpa_residency","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" The DPA is incorporated by reference in a customer entity's Subscriber Terms with Asana.","caution":null,"provenance":{"source_url":"https://asana.com/privacy","snapshot_sha256":"e57cf974202ef43024d6d68114f26e80d633b5708039ba59d8fdb350a0ae26e8","wayback_url":null,"deep_link":"https://asana.com/privacy#:~:text=%20The%20DPA%20is,Subscriber%20Terms%20with%20Asana.","char_start":11045,"char_end":11139}},{"surface":"audit_rights_dpa_residency","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":" Asana's privacy program is designed to keep pace with the changing global privacy climate and our ISO 27018:2019 (Protecting Personal Data in the Cloud)​​ and ISO 27701:2019 (Privacy Information Management) certifications demonstrate our commitment to global privacy standards.","caution":null,"provenance":{"source_url":"https://asana.com/privacy","snapshot_sha256":"e57cf974202ef43024d6d68114f26e80d633b5708039ba59d8fdb350a0ae26e8","wayback_url":null,"deep_link":"https://asana.com/privacy#:~:text=%20Asana%26%23x27%3Bs%20privacy%20program,to%20global%20privacy%20standards.","char_start":797,"char_end":1080}},{"surface":"audit_rights_dpa_residency","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Asana has self-certified to the EU-US Data Privacy Framework (EU-U.S. DPF), the UK Extension to the EU-U.S. DPF, and the Swiss-US Data Privacy Framework as set forth by the US Department of Commerce regarding the transfer of personal information from the European Economic Area (EEA), the United Kingdom, and Switzerland to the United States.\n For more information about Asana’s certification, please visit the Data Privacy Framework Program .  ","caution":null,"provenance":{"source_url":"https://asana.com/privacy","snapshot_sha256":"e57cf974202ef43024d6d68114f26e80d633b5708039ba59d8fdb350a0ae26e8","wayback_url":null,"deep_link":"https://asana.com/privacy#:~:text=%20Asana%20has%20self-certified,Framework%20Program%20.%20","char_start":11256,"char_end":11702}},{"surface":"audit_rights_dpa_residency","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" To demonstrate our commitment to global privacy standards, Asana has certifications of compliance with ISO 27018:2019 (Protecting Personal Data in the Cloud)​​ and ISO 27701:2019 (Privacy Information Management). \n We also work to ensure our agreements with our customers are up to date–our Data Processing Addendum incorporates the latest data privacy frameworks between the US and EU, United Kingdom, and Switzerland as well as the EU and UK Standard Contractual Clauses, which outlines our contractual privacy obligations and facilitates the transfer of data globally.","caution":null,"provenance":{"source_url":"https://asana.com/privacy","snapshot_sha256":"e57cf974202ef43024d6d68114f26e80d633b5708039ba59d8fdb350a0ae26e8","wayback_url":null,"deep_link":"https://asana.com/privacy#:~:text=%20To%20demonstrate%20our,transfer%20of%20data%20globally.","char_start":2746,"char_end":3318}},{"surface":"audit_rights_dpa_residency","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":" Our Law Enforcement Transparency Report provides information on the number of requests Asana received and/or may have responded to on an annual basis.","caution":null,"provenance":{"source_url":"https://asana.com/privacy","snapshot_sha256":"e57cf974202ef43024d6d68114f26e80d633b5708039ba59d8fdb350a0ae26e8","wayback_url":null,"deep_link":"https://asana.com/privacy#:~:text=%20Our%20Law%20Enforcement,on%20an%20annual%20basis.","char_start":13600,"char_end":13751}},{"surface":"audit_rights_dpa_residency","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Asana offers global data residency options with data centers in Europe, Australia, Japan, and US so customers have more control over where their data is stored.","caution":null,"provenance":{"source_url":"https://asana.com/privacy","snapshot_sha256":"e57cf974202ef43024d6d68114f26e80d633b5708039ba59d8fdb350a0ae26e8","wayback_url":null,"deep_link":"https://asana.com/privacy#:~:text=%20Asana%20offers%20global,their%20data%20is%20stored.","char_start":1428,"char_end":1589}},{"surface":"audit_rights_dpa_residency","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":" You can find more information at our Trust Center which describes the technical and organizational measures Asana has in place to comply with security and privacy requirements as well as our various certifications and attestations. ","caution":null,"provenance":{"source_url":"https://asana.com/privacy","snapshot_sha256":"e57cf974202ef43024d6d68114f26e80d633b5708039ba59d8fdb350a0ae26e8","wayback_url":null,"deep_link":"https://asana.com/privacy#:~:text=%20You%20can%20find,certifications%20and%20attestations.%20","char_start":9590,"char_end":9823}},{"surface":"audit_rights_dpa_residency","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Asana’s DPA is meant to cover customers globally and sets out relevant legal obligations and commitments related to Asana’s processing of Customer Personal Data.","caution":null,"provenance":{"source_url":"https://asana.com/privacy","snapshot_sha256":"e57cf974202ef43024d6d68114f26e80d633b5708039ba59d8fdb350a0ae26e8","wayback_url":null,"deep_link":"https://asana.com/privacy#:~:text=%20Asana%E2%80%99s%20DPA%20is,of%20Customer%20Personal%20Data.","char_start":10668,"char_end":10830}},{"surface":"audit_rights_dpa_residency","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":" For more information on Asana’s security and data protection practices, please see our Trust Center .\n U.S. (federal and state) ","caution":null,"provenance":{"source_url":"https://asana.com/privacy","snapshot_sha256":"e57cf974202ef43024d6d68114f26e80d633b5708039ba59d8fdb350a0ae26e8","wayback_url":null,"deep_link":"https://asana.com/privacy#:~:text=%20For%20more%20information,(federal%20and%20state)%20","char_start":5508,"char_end":5637}},{"surface":"audit_rights_dpa_residency","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Asana relies on applicable Data Privacy Frameworks to facilitate international transfers of data. If the applicable Data Privacy Framework is invalidated, Asana relies on applicable standard contractual clauses incorporated by reference in the DPA.","caution":null,"provenance":{"source_url":"https://asana.com/privacy","snapshot_sha256":"e57cf974202ef43024d6d68114f26e80d633b5708039ba59d8fdb350a0ae26e8","wayback_url":null,"deep_link":"https://asana.com/privacy#:~:text=%20Asana%20relies%20on,reference%20in%20the%20DPA.","char_start":11817,"char_end":12066}},{"surface":"audit_rights_dpa_residency","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" The provisions of Asana’s DPA reflect Asana’s services and multi-tenant infrastructure. For example, Asana's DPA is tailored to our processes around privacy related notifications, audits, certifications, security measures, and sub-processing activities. Asana’s DPA also seamlessly interoperates with other agreements and relevant Documentation.","caution":null,"provenance":{"source_url":"https://asana.com/privacy","snapshot_sha256":"e57cf974202ef43024d6d68114f26e80d633b5708039ba59d8fdb350a0ae26e8","wayback_url":null,"deep_link":"https://asana.com/privacy#:~:text=%20The%20provisions%20of,agreements%20and%20relevant%20Documentation.","char_start":10258,"char_end":10609}},{"surface":"governing_law_disputes","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"In the event of any ambiguity or conflict between translations, the English version shall control.\n 12.8 Miscellaneous.  These Terms, and any rights or licenses granted hereunder, may not be assigned or delegated by you.  These Terms, and any rights or licenses granted hereunder, may be assigned or delegated by Asana without restriction.  These Terms bind and inure to the benefit of each party and the party’s successors and permitted assigns.  These Terms may not be modified by an oral statement by a representative of Asana.  No agency, partnership, joint venture or employee-employer relationship is intended or created by these Terms.  You agree that any agreements made by and between you and us in electronic form are as legally binding as if made in physical written form.  If you are using the Service and Websites for or on behalf of the U.S.  government, your license rights do not exceed those granted to non-government consumers.  The section titles in these Terms are for convenience only and have no legal or contractual effect.  Any provision of these Terms that by its nature is reasonably intended to survive beyond their termination or expiration shall survive.  Notwithstanding the generality of the foregoing, the following sections shall survive any termination or expiration of these Terms: Sections 1 (Introduction); 2 (How These Terms Apply); 7 (Proprietary Rights); 8 (User Content and Feedback); 9 (Warranties, Disclaimer, and Limitation of Liability); 10 (Indemnification); and 12 (General Terms).\n","caution":null,"provenance":{"source_url":"https://asana.com/terms","snapshot_sha256":"d2408af3cd51c91fe6d12fe82baff8bee7fc354ae7cd0146ba778a3f877430f0","wayback_url":null,"deep_link":"https://asana.com/terms#:~:text=In%20the%20event%20of,12%20(General%20Terms).%20","char_start":24987,"char_end":26516}},{"surface":"governing_law_disputes","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" 12.9 Notices.  We may deliver notice to you by email, posting a notice on the Service and Websites or any other method we choose and such notice will be effective on dispatch.  If you give notice to us, it will be effective when received and you must use the following physical or email address: (1) Asana, Inc.  633 Folsom Street, San Francisco, CA 94107; or (2)  legal@asana.com .","caution":null,"provenance":{"source_url":"https://asana.com/terms","snapshot_sha256":"d2408af3cd51c91fe6d12fe82baff8bee7fc354ae7cd0146ba778a3f877430f0","wayback_url":null,"deep_link":"https://asana.com/terms#:~:text=%2012.9%20Notices.%20We,or%20(2)%20legal%40asana.com%20.","char_start":26516,"char_end":26899}},{"surface":"governing_law_disputes","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" 12.1 Modifications to the Service.  We reserve the right at any time to modify or discontinue, temporarily or permanently, the Service and Websites (or any part thereof), with or without notice.  You agree that Asana shall not be liable to you or any third party for any modification, suspension or discontinuation of the Service and Websites.\n 12.2 Controlling Law.  These Terms will be governed by the laws of California notwithstanding its conflicts of law principles.  However, some countries (including those in the European Union) have laws that require agreements to be governed by the local laws of the consumer’s country.  This paragraph does not override those laws.\n 12.3 Initial Dispute Resolution.  Most disputes can be resolved without resort to formal dispute resolution.  If you take any issue with us or our Service, you agree that before taking any formal action, you will contact us at  dispute-notice@asana.com  and provide a brief, written description of the dispute and your contact information (including your username, if your dispute relates to an account).  Except for intellectual property and small claims court claims, the parties agree to use their best efforts to settle any dispute, claim, question, or disagreement directly through consultation with Asana, and good faith negotiations shall be a condition to either party initiating a lawsuit .\n 12.4 No Waiver.  The failure of Asana to exercise or enforce any right or remedy in these Terms does not waive that right or remedy. ","caution":null,"provenance":{"source_url":"https://asana.com/terms","snapshot_sha256":"d2408af3cd51c91fe6d12fe82baff8bee7fc354ae7cd0146ba778a3f877430f0","wayback_url":null,"deep_link":"https://asana.com/terms#:~:text=%2012.1%20Modifications%20to,right%20or%20remedy.%20","char_start":21978,"char_end":23491}},{"surface":"governing_law_disputes","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" If any provision of these Terms is found to be invalid or unenforceable, the parties agree that the court should endeavor to give effect, to the maximum extent permitted by law, to the parties’ intentions as reflected in the provision, and the other provisions of these Terms will remain in full force and effect.\n 12.5 Third-Party Beneficiaries.  You agree that, except as otherwise expressly provided in these Terms, there shall be no third-party beneficiaries to these Terms.\n 12.6 Entire Agreement.  These Terms (and all terms and conditions incorporated herein) constitute the entire agreement between you and Asana, and supersede any prior agreements between you and Asana on the subject matter.  To the extent of any conflict or inconsistency between the provisions in these Terms and any other terms or resources referenced in these Terms, the terms contained directly in these Terms will first prevail; provided, however, that if there is a conflict or inconsistency between an applicable Customer Agreement and these Terms, the terms of the Customer Agreement will first prevail, followed by the provisions in these Terms, and then followed by the pages referenced in these Terms (e.g., the Privacy Statement).  The applicable Customer will be responsible for notifying Managed Users of those conflicts or inconsistencies and until such time the terms set forth herein will be binding.\n 12.7 Translations. Any non-English translations of these Terms are provided for convenience only. ","caution":null,"provenance":{"source_url":"https://asana.com/terms","snapshot_sha256":"d2408af3cd51c91fe6d12fe82baff8bee7fc354ae7cd0146ba778a3f877430f0","wayback_url":null,"deep_link":"https://asana.com/terms#:~:text=%20If%20any%20provision,for%20convenience%20only.%20","char_start":23491,"char_end":24987}}],"disclaimer":"Informational only, not legal advice. Every finding is a verbatim quote from a fully-read, gate-verified document; verify via snapshot_sha256 + wayback_url. 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For additional detail on HIPAA and Asana, please refer to the HIPAA Data Sheet .","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e57cf974202ef43024d6d68114f26e80d633b5708039ba59d8fdb350a0ae26e8"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://asana.com/privacy"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" The Gramm-Leach-Bliley Act (GLBA) requires financial institutions—companies that offer consumers financial products or services like loans, financial or investment advice, or insurance—to explain their information-sharing practices to their customers and to safeguard sensitive data. Service providers who are permitted by the financial institutions to access their consumers' nonpublic personal information (NPI) are also required to comply with GLBA. Asana is GLBA-ready and aligns our practices in accordance with GLBA's Privacy Rule and Safeguards Rule. In addition to implementing security safeguards, we only use customer work content to provide our services, and not for any other purpose. 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Asana contractually commits to not disclosing customer data except as directed by the contracting academic institution, as allowed by our terms, or as required by law.\n As laws, regulations, and guidance from data protection authorities and regulators continue to evolve and more countries are passing new data protection laws and regulations, we will continue to follow these developments closely and evaluate our program for any changes or enhancements as needed.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e57cf974202ef43024d6d68114f26e80d633b5708039ba59d8fdb350a0ae26e8"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://asana.com/privacy"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" The technical and organizational measures implemented to protect personal information.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e57cf974202ef43024d6d68114f26e80d633b5708039ba59d8fdb350a0ae26e8"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://asana.com/privacy"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" Yes. Asana AI features can be disabled or enabled at any time by adjusting the settings in the admin console. 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","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e57cf974202ef43024d6d68114f26e80d633b5708039ba59d8fdb350a0ae26e8"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://asana.com/privacy"}]},{"@type":"PropertyValue","name":"audit_rights_dpa_residency","value":"unknown","description":" Asana offers our Starter, Advanced, Enterprise, and Enterprise+ customers a Data Processing Addendum that incorporates Data Privacy Frameworks between the EU, UK, Switzerland, and the US, as well as applicable standard contractual clauses.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e57cf974202ef43024d6d68114f26e80d633b5708039ba59d8fdb350a0ae26e8"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://asana.com/privacy"}]},{"@type":"PropertyValue","name":"audit_rights_dpa_residency","value":"unknown","description":" The Act on the Protection of Personal Information (APPI) is the primary data protection law in Japan that regulates the protection of personal information. It applies to business operators handling personal information of individuals in Japan. The APPI has been amended since it was originally enacted in 2003, with the most recent amendments coming into effect April 1, 2022.\n Similarly to the distinction between “data controllers” and “data processors” under the GDPR, the APPI makes a distinction between “business operators”—or entities with the authority to control and make decisions about retained personal information (i.e., Asana’s customers) and third-party service providers handling personal information on behalf of a business operator (i.e., Asana).\n The APPI also imposes restrictions on cross-border transfers of personal information outside of Japan. Personal information may be transferred to overseas recipients if there are contractual agreements in place that ensure compliance with data protection standards in Japan.\n Asana is committed to processing and safeguarding personal information as required by the APPI and its amendments. Asana’s Data Processing Addendum covers\n Our data protection commitments to ensure that we comply with the APPI; ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e57cf974202ef43024d6d68114f26e80d633b5708039ba59d8fdb350a0ae26e8"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://asana.com/privacy"}]},{"@type":"PropertyValue","name":"audit_rights_dpa_residency","value":"unknown","description":" How we will assist our customers with their obligations under the APPI; and ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e57cf974202ef43024d6d68114f26e80d633b5708039ba59d8fdb350a0ae26e8"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://asana.com/privacy"}]},{"@type":"PropertyValue","name":"audit_rights_dpa_residency","value":"unknown","description":" Asana’s technical and organizational security and privacy measures have been reviewed by independent third-party auditors and have achieved ISO 27018 : 2019 and ISO 27701 : 2019 certifications. We have also undergone SOC 2 Type 1 + HIPAA and SOC 2 Type 2 + Privacy audits. For more information on Asana’s security and data protection practices, please see our Trust Center . ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e57cf974202ef43024d6d68114f26e80d633b5708039ba59d8fdb350a0ae26e8"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://asana.com/privacy"}]},{"@type":"PropertyValue","name":"audit_rights_dpa_residency","value":"unknown","description":" Please visit our Trust Center .","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"medium"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e57cf974202ef43024d6d68114f26e80d633b5708039ba59d8fdb350a0ae26e8"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://asana.com/privacy"}]},{"@type":"PropertyValue","name":"audit_rights_dpa_residency","value":"unknown","description":" Yes. Asana’s DPA is applied globally.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e57cf974202ef43024d6d68114f26e80d633b5708039ba59d8fdb350a0ae26e8"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://asana.com/privacy"}]},{"@type":"PropertyValue","name":"audit_rights_dpa_residency","value":"unknown","description":" The DPA is incorporated by reference in a customer entity's Subscriber Terms with Asana.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e57cf974202ef43024d6d68114f26e80d633b5708039ba59d8fdb350a0ae26e8"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://asana.com/privacy"}]},{"@type":"PropertyValue","name":"audit_rights_dpa_residency","value":"unknown","description":" Asana's privacy program is designed to keep pace with the changing global privacy climate and our ISO 27018:2019 (Protecting Personal Data in the Cloud)​​ and ISO 27701:2019 (Privacy Information Management) certifications demonstrate our commitment to global privacy standards.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"medium"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e57cf974202ef43024d6d68114f26e80d633b5708039ba59d8fdb350a0ae26e8"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://asana.com/privacy"}]},{"@type":"PropertyValue","name":"audit_rights_dpa_residency","value":"unknown","description":" Asana has self-certified to the EU-US Data Privacy Framework (EU-U.S. DPF), the UK Extension to the EU-U.S. DPF, and the Swiss-US Data Privacy Framework as set forth by the US Department of Commerce regarding the transfer of personal information from the European Economic Area (EEA), the United Kingdom, and Switzerland to the United States.\n For more information about Asana’s certification, please visit the Data Privacy Framework Program .  ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e57cf974202ef43024d6d68114f26e80d633b5708039ba59d8fdb350a0ae26e8"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://asana.com/privacy"}]},{"@type":"PropertyValue","name":"audit_rights_dpa_residency","value":"unknown","description":" To demonstrate our commitment to global privacy standards, Asana has certifications of compliance with ISO 27018:2019 (Protecting Personal Data in the Cloud)​​ and ISO 27701:2019 (Privacy Information Management). \n We also work to ensure our agreements with our customers are up to date–our Data Processing Addendum incorporates the latest data privacy frameworks between the US and EU, United Kingdom, and Switzerland as well as the EU and UK Standard Contractual Clauses, which outlines our contractual privacy obligations and facilitates the transfer of data globally.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e57cf974202ef43024d6d68114f26e80d633b5708039ba59d8fdb350a0ae26e8"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://asana.com/privacy"}]},{"@type":"PropertyValue","name":"audit_rights_dpa_residency","value":"unknown","description":" Our Law Enforcement Transparency Report provides information on the number of requests Asana received and/or may have responded to on an annual basis.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"medium"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e57cf974202ef43024d6d68114f26e80d633b5708039ba59d8fdb350a0ae26e8"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://asana.com/privacy"}]},{"@type":"PropertyValue","name":"audit_rights_dpa_residency","value":"unknown","description":" Asana offers global data residency options with data centers in Europe, Australia, Japan, and US so customers have more control over where their data is stored.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e57cf974202ef43024d6d68114f26e80d633b5708039ba59d8fdb350a0ae26e8"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://asana.com/privacy"}]},{"@type":"PropertyValue","name":"audit_rights_dpa_residency","value":"unknown","description":" You can find more information at our Trust Center which describes the technical and organizational measures Asana has in place to comply with security and privacy requirements as well as our various certifications and attestations. ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"medium"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e57cf974202ef43024d6d68114f26e80d633b5708039ba59d8fdb350a0ae26e8"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://asana.com/privacy"}]},{"@type":"PropertyValue","name":"audit_rights_dpa_residency","value":"unknown","description":" Asana’s DPA is meant to cover customers globally and sets out relevant legal obligations and commitments related to Asana’s processing of Customer Personal Data.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e57cf974202ef43024d6d68114f26e80d633b5708039ba59d8fdb350a0ae26e8"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://asana.com/privacy"}]},{"@type":"PropertyValue","name":"audit_rights_dpa_residency","value":"unknown","description":" For more information on Asana’s security and data protection practices, please see our Trust Center .\n U.S. (federal and state) ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"medium"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e57cf974202ef43024d6d68114f26e80d633b5708039ba59d8fdb350a0ae26e8"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://asana.com/privacy"}]},{"@type":"PropertyValue","name":"audit_rights_dpa_residency","value":"unknown","description":" Asana relies on applicable Data Privacy Frameworks to facilitate international transfers of data. If the applicable Data Privacy Framework is invalidated, Asana relies on applicable standard contractual clauses incorporated by reference in the DPA.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e57cf974202ef43024d6d68114f26e80d633b5708039ba59d8fdb350a0ae26e8"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://asana.com/privacy"}]},{"@type":"PropertyValue","name":"audit_rights_dpa_residency","value":"unknown","description":" The provisions of Asana’s DPA reflect Asana’s services and multi-tenant infrastructure. For example, Asana's DPA is tailored to our processes around privacy related notifications, audits, certifications, security measures, and sub-processing activities. Asana’s DPA also seamlessly interoperates with other agreements and relevant Documentation.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e57cf974202ef43024d6d68114f26e80d633b5708039ba59d8fdb350a0ae26e8"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://asana.com/privacy"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"unknown","description":"In the event of any ambiguity or conflict between translations, the English version shall control.\n 12.8 Miscellaneous.  These Terms, and any rights or licenses granted hereunder, may not be assigned or delegated by you.  These Terms, and any rights or licenses granted hereunder, may be assigned or delegated by Asana without restriction.  These Terms bind and inure to the benefit of each party and the party’s successors and permitted assigns.  These Terms may not be modified by an oral statement by a representative of Asana.  No agency, partnership, joint venture or employee-employer relationship is intended or created by these Terms.  You agree that any agreements made by and between you and us in electronic form are as legally binding as if made in physical written form.  If you are using the Service and Websites for or on behalf of the U.S.  government, your license rights do not exceed those granted to non-government consumers.  The section titles in these Terms are for convenience only and have no legal or contractual effect.  Any provision of these Terms that by its nature is reasonably intended to survive beyond their termination or expiration shall survive.  Notwithstanding the generality of the foregoing, the following sections shall survive any termination or expiration of these Terms: Sections 1 (Introduction); 2 (How These Terms Apply); 7 (Proprietary Rights); 8 (User Content and Feedback); 9 (Warranties, Disclaimer, and Limitation of Liability); 10 (Indemnification); and 12 (General Terms).\n","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"d2408af3cd51c91fe6d12fe82baff8bee7fc354ae7cd0146ba778a3f877430f0"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://asana.com/terms"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"unknown","description":" 12.9 Notices.  We may deliver notice to you by email, posting a notice on the Service and Websites or any other method we choose and such notice will be effective on dispatch.  If you give notice to us, it will be effective when received and you must use the following physical or email address: (1) Asana, Inc.  633 Folsom Street, San Francisco, CA 94107; or (2)  legal@asana.com .","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"d2408af3cd51c91fe6d12fe82baff8bee7fc354ae7cd0146ba778a3f877430f0"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://asana.com/terms"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"unknown","description":" 12.1 Modifications to the Service.  We reserve the right at any time to modify or discontinue, temporarily or permanently, the Service and Websites (or any part thereof), with or without notice.  You agree that Asana shall not be liable to you or any third party for any modification, suspension or discontinuation of the Service and Websites.\n 12.2 Controlling Law.  These Terms will be governed by the laws of California notwithstanding its conflicts of law principles.  However, some countries (including those in the European Union) have laws that require agreements to be governed by the local laws of the consumer’s country.  This paragraph does not override those laws.\n 12.3 Initial Dispute Resolution.  Most disputes can be resolved without resort to formal dispute resolution.  If you take any issue with us or our Service, you agree that before taking any formal action, you will contact us at  dispute-notice@asana.com  and provide a brief, written description of the dispute and your contact information (including your username, if your dispute relates to an account).  Except for intellectual property and small claims court claims, the parties agree to use their best efforts to settle any dispute, claim, question, or disagreement directly through consultation with Asana, and good faith negotiations shall be a condition to either party initiating a lawsuit .\n 12.4 No Waiver.  The failure of Asana to exercise or enforce any right or remedy in these Terms does not waive that right or remedy. ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"d2408af3cd51c91fe6d12fe82baff8bee7fc354ae7cd0146ba778a3f877430f0"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://asana.com/terms"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"unknown","description":" If any provision of these Terms is found to be invalid or unenforceable, the parties agree that the court should endeavor to give effect, to the maximum extent permitted by law, to the parties’ intentions as reflected in the provision, and the other provisions of these Terms will remain in full force and effect.\n 12.5 Third-Party Beneficiaries.  You agree that, except as otherwise expressly provided in these Terms, there shall be no third-party beneficiaries to these Terms.\n 12.6 Entire Agreement.  These Terms (and all terms and conditions incorporated herein) constitute the entire agreement between you and Asana, and supersede any prior agreements between you and Asana on the subject matter.  To the extent of any conflict or inconsistency between the provisions in these Terms and any other terms or resources referenced in these Terms, the terms contained directly in these Terms will first prevail; provided, however, that if there is a conflict or inconsistency between an applicable Customer Agreement and these Terms, the terms of the Customer Agreement will first prevail, followed by the provisions in these Terms, and then followed by the pages referenced in these Terms (e.g., the Privacy Statement).  The applicable Customer will be responsible for notifying Managed Users of those conflicts or inconsistencies and until such time the terms set forth herein will be binding.\n 12.7 Translations. Any non-English translations of these Terms are provided for convenience only. ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"d2408af3cd51c91fe6d12fe82baff8bee7fc354ae7cd0146ba778a3f877430f0"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://asana.com/terms"}]}]}}