{"platform":"Coursera AI","slug":"coursera-ai","category":"Enterprise Search / Productivity","website":"https://www.coursera.org","risk_rating":"high","verification":"fully_verified","corpus_status":"corpus_complete","canonical":"https://aipolicycompare.com/platform/coursera-ai","machine_url":"https://aipolicycompare.com/api/machine/platform/coursera-ai","findings_count":219,"findings":[{"surface":"prompt_ownership","risk":"medium","confidence":"low","tier":"All","verified":true,"quote":"You retain all intellectual property rights in, and are responsible for, the User Content you create and share. User Content does not include course content or other materials made available on or placed on to the Coursera platform by or on behalf of Content Providers or their instructors using the Services or Content Offerings. User Content also, does not include any changes, modifications, updates, enhancements or any kind of derivative works made by you to the Services and Content Offerings, including with the use of any artificial intelligence features provided to you on the Platform.","caution":"While users retain IP rights in User Content, derivative works created using Coursera's AI features are explicitly excluded from 'User Content,' meaning users have no stated ownership claims over AI-assisted derivatives.","provenance":{"source_url":"https://www.coursera.org/about/terms","snapshot_sha256":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58","wayback_url":null,"deep_link":"https://www.coursera.org/about/terms#:~:text=You%20retain%20all%20intellectual,you%20on%20the%20Platform.","char_start":6416,"char_end":7011}},{"surface":"prompt_ownership","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" We welcome your suggestions, ideas, comments, and other feedback regarding the Services (\"Feedback\"). By submitting any Feedback, you grant us the right to use the Feedback without any restriction or any compensation to you. By accepting your Feedback, Coursera does not waive any rights to use similar or related Feedback previously known to Coursera, developed by our employees, contractors, or obtained from other sources.","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/terms","snapshot_sha256":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58","wayback_url":null,"deep_link":"https://www.coursera.org/about/terms#:~:text=%20We%20welcome%20your,obtained%20from%20other%20sources.","char_start":8068,"char_end":8494}},{"surface":"output_ownership","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" The Services enable you to share your content, such as homework, quizzes, exams, projects, other assignments you submit, posts you make in the forums, and the like (\"User Content\"), with Coursera, instructors, and/or other users. You retain all intellectual property rights in, and are responsible for, the User Content you create and share. User Content does not include course content or other materials made available on or placed on to the Coursera platform by or on behalf of Content Providers or their instructors using the Services or Content Offerings. User Content also, does not include any changes, modifications, updates, enhancements or any kind of derivative works made by you to the Services and Content Offerings, including with the use of any artificial intelligence features provided to you on the Platform. As between Coursera and Content Providers, such Content Offerings are governed by the relevant agreements in place between Coursera and Content Providers.","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/terms","snapshot_sha256":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58","wayback_url":null,"deep_link":"https://www.coursera.org/about/terms#:~:text=%20The%20Services%20enable,Coursera%20and%20Content%20Providers.","char_start":6185,"char_end":7166}},{"surface":"output_ownership","risk":"high","confidence":"medium","tier":"All","verified":true,"quote":"User Content also, does not include any changes, modifications, updates, enhancements or any kind of derivative works made by you to the Services and Content Offerings, including with the use of any artificial intelligence features provided to you on the Platform.","caution":"AI-generated or AI-assisted outputs are explicitly excluded from 'User Content,' meaning users have no IP ownership claim over content they create using Coursera's AI features. Ownership of such outputs is unaddressed, creating significant ambiguity.","provenance":{"source_url":"https://www.coursera.org/about/terms","snapshot_sha256":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58","wayback_url":null,"deep_link":"https://www.coursera.org/about/terms#:~:text=User%20Content%20also%2C%20does,you%20on%20the%20Platform.","char_start":6747,"char_end":7011}},{"surface":"training_use","risk":"high","confidence":"medium","tier":"All","verified":true,"quote":"To the extent that you provide User Content, you grant Coursera a fully-transferable, royalty-free, perpetual, sublicensable, non-exclusive, worldwide license to copy, distribute, modify, create derivative works based on, publicly perform, publicly display, and otherwise use the User Content.","caution":"The license granted to Coursera over User Content is extremely broad—perpetual, royalty-free, fully transferable, sublicensable, and worldwide—and could encompass use of user content to train or improve AI/ML models, though this is not explicitly stated.","provenance":{"source_url":"https://www.coursera.org/about/terms","snapshot_sha256":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58","wayback_url":null,"deep_link":"https://www.coursera.org/about/terms#:~:text=To%20the%20extent%20that,use%20the%20User%20Content.","char_start":7222,"char_end":7515}},{"surface":"training_use","risk":"high","confidence":"high","tier":"All","verified":true,"quote":"Visit or use our Services for any form of content, data, or text scraping (including but not limited to screen scraping, web harvesting, or web data extracting) through manual, mechanical, or automated means including by the use of bots or other similar software.","caution":"Prohibits any form of scraping — manual or automated — without prior written consent. This prevents systematic data collection for any purpose, including building derivative AI datasets.","provenance":{"source_url":"https://www.coursera.org/about/terms","snapshot_sha256":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58","wayback_url":null,"deep_link":"https://www.coursera.org/about/terms#:~:text=Visit%20or%20use%20our,or%20other%20similar%20software.","char_start":40553,"char_end":40816}},{"surface":"training_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" We use a number of AI Product Features (“ Features ”) for the purposes set out above. We have grouped the Features into the following categories which –\n Support teaching and course generation : Features like Course Builder, Program Builder and Smart Ingestion take data from teacher content and produce Coursera-aligned course drafts that students can engage with.","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/privacy","snapshot_sha256":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1","wayback_url":null,"deep_link":"https://www.coursera.org/about/privacy#:~:text=%20We%20use%20a,students%20can%20engage%20with.","char_start":22028,"char_end":22394}},{"surface":"training_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" To the extent that you provide User Content, you grant Coursera a fully-transferable, royalty-free, perpetual, sublicensable, non-exclusive, worldwide license to copy, distribute, modify, create derivative works based on, publicly perform, publicly display, and otherwise use the User Content. This license includes granting Coursera the right to authorize Content Providers to use User Content with their registered students, on-campus learners, or other learners independent of the Services. Nothing in these Terms shall restrict other legal rights Coursera may have to User Content, for example under other licenses. \n We reserve the right to remove or modify User Content for any reason, including User Content that we believe violates these Terms or other policies including our Acceptable Use Policy and Code of Conduct .","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/terms","snapshot_sha256":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58","wayback_url":null,"deep_link":"https://www.coursera.org/about/terms#:~:text=%20To%20the%20extent,Code%20of%20Conduct%20.","char_start":7221,"char_end":8049}},{"surface":"training_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Visit or use our Services for any form of content, data, or text scraping (including but not limited to screen scraping, web harvesting, or web data extracting) through manual, mechanical, or automated means including by the use of bots or other similar software. \n Use any content, data, or text in any form in the Services for text or data mining purposes, or develop or train any application, software, code, or data models including but not limited to generative artificial intelligence or other artificial intelligence and machine learning models irrespective of the purposes whether commercial or non-commercial.","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/terms","snapshot_sha256":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58","wayback_url":null,"deep_link":"https://www.coursera.org/about/terms#:~:text=%20Visit%20or%20use,whether%20commercial%20or%20non-commercial.","char_start":40552,"char_end":41171}},{"surface":"commercial_use","risk":"high","confidence":"high","tier":"All","verified":true,"quote":"Any use of our Services for commercial purposes is strictly prohibited. Any commercial use must be subject to a separate agreement with Coursera, Inc. Refer to our Enterprise page for more information. If you are an organization already using our Services, separate terms apply. These terms do not govern the relationship between your organization and Coursera.","caution":"All commercial use of the Services—including outputs—is strictly prohibited under standard Terms. A separate paid Enterprise agreement is required, which may impose additional costs and obligations.","provenance":{"source_url":"https://www.coursera.org/about/terms","snapshot_sha256":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58","wayback_url":null,"deep_link":"https://www.coursera.org/about/terms#:~:text=Any%20use%20of%20our,your%20organization%20and%20Coursera.","char_start":3766,"char_end":4127}},{"surface":"commercial_use","risk":"high","confidence":"medium","tier":"All","verified":true,"quote":"Use any content, data, or text in any form in the Services for text or data mining purposes, or develop or train any application, software, code, or data models including but not limited to generative artificial intelligence or other artificial intelligence and machine learning models irrespective of the purposes whether commercial or non-commercial.","caution":"Explicitly prohibits using any platform content/data/text to develop or train AI/ML models, whether commercial OR non-commercial, without prior written consent. Extremely broad restriction that could block even personal/research use.","provenance":{"source_url":"https://www.coursera.org/about/terms","snapshot_sha256":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58","wayback_url":null,"deep_link":"https://www.coursera.org/about/terms#:~:text=Use%20any%20content%2C%20data%2C,whether%20commercial%20or%20non-commercial.","char_start":40819,"char_end":41171}},{"surface":"commercial_use","risk":"medium","confidence":"medium","tier":"All","verified":true,"quote":"Use of Unauthorized Materials : using or consulting unauthorized materials (including electronic materials and generative AI tools including, but not limited to, ChatGPT or similar software or applications) or using unauthorized equipment or devices on any work within a Coursera activity, unless expressly permitted.","caution":"Use of generative AI tools (e.g., ChatGPT) is categorized as academic misconduct unless expressly permitted, which may affect users who routinely integrate AI into their workflows for course-related work.","provenance":{"source_url":"https://www.coursera.org/about/terms","snapshot_sha256":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58","wayback_url":null,"deep_link":"https://www.coursera.org/about/terms#:~:text=Use%20of%20Unauthorized%20Materials,activity%2C%20unless%20expressly%20permitted.","char_start":55989,"char_end":56306}},{"surface":"commercial_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Any use of our Services for commercial purposes is strictly prohibited. Any commercial use must be subject to a separate agreement with Coursera, Inc. Refer to our Enterprise page for more information. If you are an organization already using our Services, separate terms apply. These terms do not govern the relationship between your organization and Coursera.","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/terms","snapshot_sha256":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58","wayback_url":null,"deep_link":"https://www.coursera.org/about/terms#:~:text=%20Any%20use%20of,your%20organization%20and%20Coursera.","char_start":3765,"char_end":4127}},{"surface":"commercial_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Subject to these Terms and our Policies, we grant you a limited, personal, non-exclusive, non-transferable, and revocable license right to use our Services. The rights granted herein are only for your personal, non-commercial use, unless you obtain our written permission otherwise. You also agree that you will create, access, and/or use only one user account, unless expressly permitted by Coursera, and you will not share access to your account or access information for your account with any third party. Using our Services does not give you ownership of or any intellectual property rights in our Services or the content you access.","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/terms","snapshot_sha256":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58","wayback_url":null,"deep_link":"https://www.coursera.org/about/terms#:~:text=%20Subject%20to%20these,the%20content%20you%20access.","char_start":3102,"char_end":3740}},{"surface":"privacy_data_use","risk":"medium","confidence":"medium","tier":"All","verified":true,"quote":"Coursera is committed to advancing the science of learning and teaching, and records of your participation in courses may be used for education research. In the interest of this research, you may be exposed to variations in the Content Offerings. Research findings will typically be reported at the aggregate level. Your personal identity will not be publicly disclosed in any research findings without your express consent.","caution":"User participation data is used for education research, and users may be subjected to experimental variations in content. While personal identity is not publicly disclosed without consent, non-public use of identifiable data for research is not categorically excluded.","provenance":{"source_url":"https://www.coursera.org/about/terms","snapshot_sha256":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58","wayback_url":null,"deep_link":"https://www.coursera.org/about/terms#:~:text=Coursera%20is%20committed%20to,without%20your%20express%20consent.","char_start":9957,"char_end":10381}},{"surface":"privacy_data_use","risk":"medium","confidence":"medium","tier":"All","verified":true,"quote":"The Content of your Communications such as information provided voluntarily in surveys you complete, or in other exchanges with us, including via email or through the use of an in-platform messaging/chat feature with free-text functionality and voice-enabled features (including audio inputs that are transcribed into text). You should not include any unnecessary Personal Data or information of a sensitive nature, whether relating to you or another person, in the Platform’s free-text functionality.","caution":"Audio inputs are transcribed to text and retained as Personal Data. Users are cautioned against including sensitive information, implying Coursera processes and stores this content.","provenance":{"source_url":"https://www.coursera.org/about/privacy","snapshot_sha256":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1","wayback_url":null,"deep_link":"https://www.coursera.org/about/privacy#:~:text=The%20Content%20of%20your,the%20Platform%E2%80%99s%20free-text%20functionality.","char_start":7347,"char_end":7848}},{"surface":"privacy_data_use","risk":"ambiguous","confidence":"low","tier":"All","verified":true,"quote":"Coursera, Inc. is the data controller of the Personal Data (as defined below) we process about you, meaning that we determine the means and purposes of collecting, using, storing, disclosing, or otherwise processing your Personal Data. However, if you are participating in a degree program, certain certificate programs where you are required to enroll with the academic institution, or in other circumstances communicated to you, Coursera is the data processor.","caution":"Coursera's role as controller vs. processor shifts depending on program type. In processor contexts, the academic institution becomes the controller, potentially limiting user rights vis-à-vis Coursera.","provenance":{"source_url":"https://www.coursera.org/about/privacy","snapshot_sha256":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1","wayback_url":null,"deep_link":"https://www.coursera.org/about/privacy#:~:text=Coursera%2C%20Inc.%20is%20the,is%20the%20data%20processor.","char_start":290,"char_end":752}},{"surface":"privacy_data_use","risk":"medium","confidence":"medium","tier":"All","verified":true,"quote":"If you participate in a Content Offering, we may collect certain user-generated content, such as assignments you submit, peer-graded assignments, and peer grading feedback. We also collect course data, such as responses to in-video quizzes, standalone quizzes, exams, and surveys.","caution":"All user-generated academic content—including assignments, exam responses, and peer feedback—is collected and processed by Coursera.","provenance":{"source_url":"https://www.coursera.org/about/privacy","snapshot_sha256":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1","wayback_url":null,"deep_link":"https://www.coursera.org/about/privacy#:~:text=If%20you%20participate%20in,quizzes%2C%20exams%2C%20and%20surveys.","char_start":8784,"char_end":9064}},{"surface":"privacy_data_use","risk":"low","confidence":"high","tier":"All","verified":true,"quote":"Identity and Contact Data; Account Registration Data; Demographic Information; Personal Data we collect from your device(s) To facilitate and personalize your interaction with Site features, including tailoring content, recommendations, learning support and engagement tools, and remembering preferences or prior interactions to improve your experience. For our legitimate interests to run, grow and develop our business including by providing you with a per","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/privacy","snapshot_sha256":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1","wayback_url":null,"deep_link":"https://www.coursera.org/about/privacy#:~:text=Identity%20and%20Contact%20Data%3B,you%20with%20a%20per","char_start":16891,"char_end":17349}},{"surface":"privacy_data_use","risk":"medium","confidence":"medium","tier":"All","verified":true,"quote":"Identity and Contact Data; Identity Verification Data For Services that require identity verification, to verify your identity, and for authenticating that submissions made on the Site were made by you. With your consent. In the case of biometric data that makes up part of the Identity Verification Data: with your explicit consent or another condition permitted under applicable law","caution":"Biometric data collection is flagged. While explicit consent is stated as the primary basis, the fallback 'another condition permitted under applicable law' introduces ambiguity about when consent may be bypassed.","provenance":{"source_url":"https://www.coursera.org/about/privacy","snapshot_sha256":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1","wayback_url":null,"deep_link":"https://www.coursera.org/about/privacy#:~:text=Identity%20and%20Contact%20Data%3B,permitted%20under%20applicable%20law","char_start":17369,"char_end":17753}},{"surface":"privacy_data_use","risk":"high","confidence":"medium","tier":"All","verified":true,"quote":"Coursera will collect the audio and video content instructors choose to upload through Third Party Offerings, as well as the instructor’s name, email address, and thumbnail image. Instructors may also provide us with the contact information of their students to allow Coursera to share the link to that content with those students. Instructors should ensure that the proper consents and permissions are obtained from these students before sharing their contact information. Please note that the audio and video content instructors provide to Coursera may include the voices of students participating in the live lecture, and that we may make all such content publicly available to all users of our platform.","caution":"Audio and video content including student voices from live lectures may be made publicly available to all platform users without individual student consent obtained by Coursera.","provenance":{"source_url":"https://www.coursera.org/about/privacy","snapshot_sha256":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1","wayback_url":null,"deep_link":"https://www.coursera.org/about/privacy#:~:text=Coursera%20will%20collect%20the,users%20of%20our%20platform.","char_start":38146,"char_end":38853}},{"surface":"privacy_data_use","risk":"high","confidence":"medium","tier":"All","verified":true,"quote":"Coursera uses cookies , web beacons , and similar technologies when you visit the App. Some cookies are necessary for the App’s basic operation and core features. We also use session-replay technologies , such as those provided by Datadog, to record users’ interactions with the App and view video replays of user sessions. These replays help us diagnose usability issues and identify areas for improvement.","caution":"Session-replay technology (Datadog) records all user interactions and creates video replays of sessions, which can capture sensitive input and navigation behaviour without granular consent.","provenance":{"source_url":"https://www.coursera.org/about/privacy","snapshot_sha256":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1","wayback_url":null,"deep_link":"https://www.coursera.org/about/privacy#:~:text=Coursera%20uses%20cookies%20%2C,identify%20areas%20for%20improvement.","char_start":47391,"char_end":47798}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Coursera, Inc. is the data controller of the Personal Data (as defined below) we process about you, meaning that we determine the means and purposes of collecting, using, storing, disclosing, or otherwise processing your Personal Data. However, if you are participating in a degree program, certain certificate programs where you are required to enroll with the academic institution, or in other circumstances communicated to you, Coursera is the data processor.\n We collect the Personal Data set out in the \"What Personal Data We Collect\" section of this Privacy Notice below, including account registration details such as name and email, details of Content Offerings you undertake, survey information (where you provide it), identity verification data, and information about your use of the Site (as defined below) and Services.\n We use your Personal Data for the purposes set out in the \"Legal bases and Purposes for Processing your Personal Data\" section of this Privacy Notice below. These purposes include providing the Site and Services to you, maintaining the security and performance of the Site, conducting research relating to Content Offerings, sharing information with our Content Providers and our suppliers, direct marketing, and performing statistical analysis of the use of our Site and Services.\n You have a number of rights that you can exercise in relation to our use of your Personal Data, as set out in the \"Your Rights\" section of this Privacy Notice below.","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/privacy","snapshot_sha256":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1","wayback_url":null,"deep_link":"https://www.coursera.org/about/privacy#:~:text=%20Coursera%2C%20Inc.%20is,this%20Privacy%20Notice%20below.","char_start":289,"char_end":1771}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" This Privacy Notice applies to the Personal Data that we process in connection with your use of our Site and Services. Some of our Site’s functionality can be used without revealing any Personal Data, but for features or Services related to the Content Offerings, Personal Data is required. In order to access certain features and benefits on our Site, you may need to submit, or we may collect, \"Personal Data\" (i.e., information that can be used to identify you and which may also be referred to as “ personally identifiable information ” or “ personal information ”). Personal Data can include information such as your name, email address, IP address, and device identifier, among other things. You are responsible for ensuring the accuracy of the Personal Data you submit to Coursera. Inaccurate information may affect your ability to use the Site, the information you receive when using the Site, and our ability to contact you. For example, your email address should be kept current because that is one of the primary manners in which we communicate with you.","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/privacy","snapshot_sha256":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1","wayback_url":null,"deep_link":"https://www.coursera.org/about/privacy#:~:text=%20This%20Privacy%20Notice,we%20communicate%20with%20you.","char_start":4361,"char_end":5427}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" from the device(s) you use to access and use the Site (e.g., to track your use of the Site through cookies and similar technologies), and","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/privacy","snapshot_sha256":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1","wayback_url":null,"deep_link":"https://www.coursera.org/about/privacy#:~:text=%20from%20the%20device(s),and%20similar%20technologies)%2C%20and","char_start":5619,"char_end":5757}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" We may collect your Personal Data directly from you, including the following:\n Identity and Contact Data : such as your name, date of birth, mailing address, email address, and phone number. ","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/privacy","snapshot_sha256":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1","wayback_url":null,"deep_link":"https://www.coursera.org/about/privacy#:~:text=%20We%20may%20collect,and%20phone%20number.%20","char_start":6205,"char_end":6397}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Account Registration Data : if you register for an account on the Site, you may be required to provide us with certain Personal Data including name, email address, username and password. You may also voluntarily provide us with additional Personal Data including when you update or change information for your account. ","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/privacy","snapshot_sha256":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1","wayback_url":null,"deep_link":"https://www.coursera.org/about/privacy#:~:text=%20Account%20Registration%20Data,for%20your%20account.%20","char_start":6399,"char_end":6719}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Product or Service Purchase Information : Information about what Products or Services you have purchased. For more information on payment processing, please see the section on “Personal Data third parties collect from you directly”.","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/privacy","snapshot_sha256":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1","wayback_url":null,"deep_link":"https://www.coursera.org/about/privacy#:~:text=%20Product%20or%20Service,collect%20from%20you%20directly%E2%80%9D.","char_start":6921,"char_end":7154}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Education, Career and Skills Information including information about your education, career, skills, interests, goals, and plans, as well as your professional and educational experience and qualifications.","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/privacy","snapshot_sha256":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1","wayback_url":null,"deep_link":"https://www.coursera.org/about/privacy#:~:text=%20Education%2C%20Career%20and,educational%20experience%20and%20qualifications.","char_start":7851,"char_end":8057}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Other Personal Data you provide : e.g., information you voluntarily provide to us when you participate in our public forums (“ Forums ”), and/or participate in Content Offerings or other Services on the Site. \n In relation to the Forums, please note that you should not include any information of a personal or sensitive nature, whether relating to you or another person, in a Forum post. We may publish any information you post including via extensions of our platform that use third-party services, like mobile applications. Please also reference our Terms of Use and our Code of Conduct for additional information about proper use of our Forums. \n If you participate in a Content Offering, we may collect certain user-generated content, such as assignments you submit, peer-graded assignments, and peer grading feedback. We also collect course data, such as responses to in-video quizzes, standalone quizzes, exams, and surveys. You should not include any information of a personal or sensitive nature, whether relating to you or another person, on assignments, exams, or surveys, except for information required to participate in or submit such assignments, exams, or surveys. ","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/privacy","snapshot_sha256":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1","wayback_url":null,"deep_link":"https://www.coursera.org/about/privacy#:~:text=%20Other%20Personal%20Data,exams%2C%20or%20surveys.%20","char_start":8132,"char_end":9314}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Survey data : We may receive Personal Data when you provide information in response to a survey operated by a Content Provider.","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/privacy","snapshot_sha256":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1","wayback_url":null,"deep_link":"https://www.coursera.org/about/privacy#:~:text=%20Survey%20data%20%3A,by%20a%20Content%20Provider.","char_start":11287,"char_end":11415}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" We set out in this section each of the legal bases under applicable law (including the EU and UK GDPR) that we rely on, why and how we use your data, and the categories of Personal Data we process","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/privacy","snapshot_sha256":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1","wayback_url":null,"deep_link":"https://www.coursera.org/about/privacy#:~:text=%20We%20set%20out,Personal%20Data%20we%20process","char_start":13854,"char_end":14051}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Identity and Contact Data; Account Registration Data; Product or Service Purchase Information; Content of your Communications ; Education, Career and Skills Information; Demographic Information; Personal Data we collect from your device(s); Survey data; Third Party Payment Processing Data To allow you to access and use the Site and in order to provide any information, products, or Services that you request from us, including processing your communications via text and voice. To comply with our contract to provide Services to you, your academic institution, your employer, or other organization that may be providing you with access to our Services \n Identity and Contact Data; Account Registration Data; Content of your Communications; Personal Data we collect from your device(s) To provide technical support to you, where required, and to ensure the security of our Services and the Site. For our legitimate interests to operate our Site and provide our Services as securely as possible \n Identity and Contact Data; Account Registration Data; Content of your Communications; Education, Career and Skills Information; Demographic Information When you sign-up for updates, to send you messages in connection with the Site or Content Offerings. With your consent \n Identity and Contact Data; Account Registration Data; Product or Service Purchase Information; Information about your interests, preferences and affiliations; Content of your Communications; Education, Career and Skills Information; Demographic Information; Personal Data we collect from your device(s); Text and/or Images on third party sites; Survey data; Data relating to your use of partner sites To record and analyze how learners interact with the Site, its features and content, and our Services to build higher quality,","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/privacy","snapshot_sha256":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1","wayback_url":null,"deep_link":"https://www.coursera.org/about/privacy#:~:text=%20Identity%20and%20Contact,to%20build%20higher%20quality%2C","char_start":14114,"char_end":15912}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" more useful Products and/or Services. ","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/privacy","snapshot_sha256":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1","wayback_url":null,"deep_link":"https://www.coursera.org/about/privacy#:~:text=%20more%20useful%20Products%20and%2For%20Services.%20","char_start":15912,"char_end":15951}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"With your consent. In the case of biometric data that makes up part of the Identity Verification Data: with your explicit consent or another condition permitted under applicable law \n Identity and Contact Data; Account Registration Data; Content of your Communications; Education, Career and Skills Information; Demographic Information To manage communications with or from Coursera including to archive information and/or use it for future communications with you where we are legally entitled to do so. For our legitimate interests to run, grow and develop our business including by communicating effectively with you \n Identity and Contact Data; Account Registration Data; Information about your interests, preferences and affiliations; Content of your Communications; Demographic Information; Personal Data we collect from your device(s) Where we send you emails, to track the way that you interact with these emails, to optimize and tailor our communications to you. With your consent \n Identity and Contact Data; Account Registration Data; Product or Service Purchase Information; Content of your Communications; Education, Career and Skills Information; Demographic Information To share information with our Content Providers and other business partners so they can inform you about their products and services that may be of interest to you where they are legally entitled to do so. With your consent \n Identity and Contact Data; Content of your Communications; Education, Career and Skills Information; Demographic Information; Survey data For research related to online education. ","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/privacy","snapshot_sha256":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1","wayback_url":null,"deep_link":"https://www.coursera.org/about/privacy#:~:text=With%20your%20consent.%20In,to%20online%20education.%20","char_start":17572,"char_end":19163}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" For information about how we process personal information relating to residents of U.S. states that have enacted state privacy laws and the legal rights that such residents have, please review our U.S. State Privacy Laws Notice here .","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/privacy","snapshot_sha256":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1","wayback_url":null,"deep_link":"https://www.coursera.org/about/privacy#:~:text=%20For%20information%20about,Laws%20Notice%20here%20.","char_start":34071,"char_end":34306}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Please note that we review our privacy practices from time to time, and that these practices are subject to change. Any change, update, or modification will be effective immediately upon posting on our Site. We will notify you of any material change to this Privacy Notice by posting a notice on our Site’s homepage for a reasonable period of time following such update or by sending an email to the email address associated with your user account, and by changing the effective date (located at the top of this page). Be sure to return to this page periodically to ensure familiarity with the most current version of this Privacy Notice.","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/privacy","snapshot_sha256":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1","wayback_url":null,"deep_link":"https://www.coursera.org/about/privacy#:~:text=%20Please%20note%20that,of%20this%20Privacy%20Notice.","char_start":35829,"char_end":36468}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Coursera strongly believes in protecting the privacy of children. Any use or access by anyone under the age of 13 is prohibited, and certain regions and Content Offerings may have additional requirements and/or restrictions. In line with this belief, we do not knowingly collect or process Personal Data through the Site or Services from persons under 13 years of age, and no part of the Site or Services is directed to persons under 13 years of age. If you are under 13 years of age, then please do not use or access this Site or Services at any time or in any manner. We will take appropriate steps to delete any Personal Data of persons less than 13 years of age that has been processed through the Site or Services without verified parental consent upon learning of the existence of such Personal Data. ","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/privacy","snapshot_sha256":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1","wayback_url":null,"deep_link":"https://www.coursera.org/about/privacy#:~:text=%20Coursera%20strongly%20believes,such%20Personal%20Data.%20","char_start":36519,"char_end":37327}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" We will offer you the opportunity to opt-out of your Personal Data (or to provide explicit consent for Sensitive Personal Data) being: (i) disclosed to a third party (other than an agent performing tasks on behalf of and under the instructions of Coursera) ); or (ii) used for a purpose materially different from the purpose for which it was originally collected (as set out in our Privacy Notice), or subsequently authorized by you, when the circumstances arise. You also have the ability to opt out at any time from the use of your Personal Data for direct marketing purposes and certain uses of tracking technologies. To exercise this right, please check your account and cookie settings. If you have further questions related to the above, you can also contact us at privacy@coursera.org .","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/privacy","snapshot_sha256":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1","wayback_url":null,"deep_link":"https://www.coursera.org/about/privacy#:~:text=%20We%20will%20offer,us%20at%20privacy%40coursera.org%20.","char_start":41411,"char_end":42205}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Last updated: March 26, 2026. \n Coursera is providing and integrating a ChatGPT-branded app within ChatGPT solely to provide staff of OpenAI customers (“ you ”) with access to OpenAI courses (the “ App ”). In order to access the App you must have a Coursera account. If you choose to close your Coursera account, or if Coursera closes or suspends your Coursera account in accordance with its Terms of Use , you will no longer be able to access the App and any related OpenAI courses provided via the App. \n The Coursera Privacy Notice (“ Privacy Notice ”) continues to apply to your use of Coursera services, including your use of the App. This Privacy Notice Addendum (“ Addendum ”) is incorporated into, and forms part of, the Privacy Notice. This Addendum provides additional information about how Coursera processes your personal information specifically in connection with the App. For information on how to contact Coursera with any privacy-related questions, or to exercise your privacy rights, please refer to the Privacy Notice. If there is any conflict between this Addendum and the Privacy Notice, this Addendum will control only with respect to the App.","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/privacy","snapshot_sha256":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1","wayback_url":null,"deep_link":"https://www.coursera.org/about/privacy#:~:text=%20Last%20updated%3A%20March,respect%20to%20the%20App.","char_start":45417,"char_end":46583}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"For our legitimate interests to run, grow and develop our business including by supporting our Partners carrying out research related to online education \n Identity and Contact Data; Product or Service Purchase Information; Information about your interests, preferences and affiliations; Content of your Communications; Education, Career and Skills Information; Demographic Information; Personal Data we collect from your device(s); Text and/or Images on third party sites; Data relating to your use of partner sites To send marketing and serve advertising, to inform our marketing and advertising strategies and content, to understand more about our audiences and to personalize our marketing and advertising. With your consent \n Identity and Contact Data; Account Registration Data; Product or Service Purchase Information; Information about your interests, preferences and affiliations; Content of your Communications; Education, Career and Skills Information; Demographic Information; Personal Data we collect from your device(s); Text and/or Images on third party sites; Survey data; Data relating to your use of partner sites To share your Personal Data with government authorities in response to lawful subpoenas, court orders, or other legal processes. To comply with our legal obligations \n Identity and Contact Data; Account Registration Data; Product or Service Purchase Information; Information about your interests, preferences and affiliations; Content of your Communications; Education, Career and Skills Information; Demographic Information; Personal Data we collect from your device(s); Text and/or Images on third party sites; Survey data; Data relating to your use of partner sites To share your Personal Data with government authorities, external advisors and other relevant or","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/privacy","snapshot_sha256":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1","wayback_url":null,"deep_link":"https://www.coursera.org/about/privacy#:~:text=For%20our%20legitimate%20interests,and%20other%20relevant%20or","char_start":19163,"char_end":20960}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" We care about the security of our users. While we work to protect the security of your account and related information, Coursera cannot guarantee that unauthorized third parties will not be able to defeat our security measures. Please notify us immediately of any compromise or unauthorized use of your account by emailing security@coursera.org or submitting via HackerOne .","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/terms","snapshot_sha256":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58","wayback_url":null,"deep_link":"https://www.coursera.org/about/terms#:~:text=%20We%20care%20about,submitting%20via%20HackerOne%20.","char_start":8519,"char_end":8894}},{"surface":"privacy_data_use","risk":"medium","confidence":"medium","tier":"All","verified":true,"quote":"Identity and Contact Data; Account Registration Data; Product or Service Purchase Information; Information about your interests, preferences and affiliations; Content of your Communications; Education, Career and Skills Information; Demographic Information; Personal Data we collect from your device(s); Text and/or Images on third party sites; Survey data; Data relating to your use of partner sites To record and analyze how learners interact with the Site, its features and content, and our Services to build higher quality, more useful Products and/or Services. For our legitimate interests to run, grow and develop our business","caution":"Broad array of personal data categories used for product improvement and business development under a 'legitimate interests' legal basis, which does not require user consent.","provenance":{"source_url":"https://www.coursera.org/about/privacy","snapshot_sha256":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1","wayback_url":null,"deep_link":"https://www.coursera.org/about/privacy#:~:text=Identity%20and%20Contact%20Data%3B,and%20develop%20our%20business","char_start":15385,"char_end":16017}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" We may collect and process your Personal Data:\n directly from you (e.g., when you provide us with account information or you communicate with us),","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/privacy","snapshot_sha256":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1","wayback_url":null,"deep_link":"https://www.coursera.org/about/privacy#:~:text=%20We%20may%20collect,you%20communicate%20with%20us)%2C","char_start":5470,"char_end":5617}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Demographic Information such as country of residence, gender, and age.","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/privacy","snapshot_sha256":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1","wayback_url":null,"deep_link":"https://www.coursera.org/about/privacy#:~:text=%20Demographic%20Information%20such,residence%2C%20gender%2C%20and%20age.","char_start":8059,"char_end":8130}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" The purpose of this Privacy Notice is to describe how Coursera, Inc., our subsidiaries, affiliates, and our international branches, (\" Coursera ,\" \" us ,\" \" we ,\" or \" our \") collects, uses, stores, discloses, and otherwise processes your Personal Data (as defined below), including through our websites, mobile applications (collectively, the \" Site \"), products, and Services. \n Please read this Privacy Notice carefully to understand what we do. If you do not understand any aspects of our Privacy Notice, please feel free to contact us at privacy@coursera.org . If you need to access this Privacy Notice in an alternative format due to a disability, please contact us at privacy@coursera.org . Your use of our Site is also governed by our Terms of Use . Terms used but not defined in this Privacy Notice can be found in our Terms of Use. This Privacy Notice does not apply to the Ollie mobile application or any related or supporting products, features, and services (collectively, the \" Ollie App \"). If you use the Ollie App, please refer to the Ollie Privacy Notice for details on how Coursera collects, uses, stores, discloses, and otherwise processes your Personal Data.\n Coursera, Inc. is a Delaware corporation with a principal place of business at 2440 West El Camino Real, Suite 500, Mountain View, CA 94040, USA. If you reside or are located in the European Economic Area (\" EEA \") or United Kingdom (\" UK \"), Coursera is the data controller of all Personal Data collected via the Site and of certain Personal Data collected from third parties, as set out in this Privacy Notice, unless you are part of a degree, certain certificate programs, or certain other circumstances as communicated to you, in which case Coursera is the data processor.","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/privacy","snapshot_sha256":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1","wayback_url":null,"deep_link":"https://www.coursera.org/about/privacy#:~:text=%20The%20purpose%20of,is%20the%20data%20processor.","char_start":2546,"char_end":4304}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Drive chatbots and general analysis tools : We have developed and/or use several chatbots (such as Coursera AI and Cora) and analysis tools that assist both learners and Coursera’s own internal staff, including for customer services and engagement purposes.","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/privacy","snapshot_sha256":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1","wayback_url":null,"deep_link":"https://www.coursera.org/about/privacy#:~:text=%20Drive%20chatbots%20and,services%20and%20engagement%20purposes.","char_start":23060,"char_end":23318}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" In addition to the information described in the Privacy Notice, Coursera may receive the following personal information from you, OpenAI, or your employer to support your access to the App and your participation in OpenAI courses:\n Your name, email address, and similar organization-specific identifiers . Coursera uses this information to create or manage your Coursera account, or enable single sign-on (SSO) if requested by OpenAI or your employer.","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/privacy","snapshot_sha256":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1","wayback_url":null,"deep_link":"https://www.coursera.org/about/privacy#:~:text=%20In%20addition%20to,OpenAI%20or%20your%20employer.","char_start":46644,"char_end":47096}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" This section explains how Coursera collects and uses the Personal Data of those who use our Live2Coursera Services, and supplements but does not replace our Privacy Notice , which governs how we handle the Personal Data of all Coursera users. The Terms of Use for Live2Coursera can be found here . Any defined terms used in this section and not otherwise defined in the Privacy Notice are found in the Live2Coursera Terms of Use. \n Live2Coursera enables instructors to record, share, and upload lectures, including those recorded using Third Party Offerings, to Coursera for their students to view on the students’ mobile devices or computers. In addition to the activities outlined elsewhere in our Privacy Notice, Live2Coursera users are directed to review the following :\n Coursera will collect the audio and video content instructors choose to upload through Third Party Offerings, as well as the instructor’s name, email address, and thumbnail image. Instructors may also provide us with the contact information of their students to allow Coursera to share the link to that content with those students. Instructors should ensure that the proper consents and permissions are obtained from these students before sharing their contact information. Please note that the audio and video content instructors provide to Coursera may include the voices of students participating in the live lecture, and that we may make all such content publicly available to all users of our platform.\n","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/privacy","snapshot_sha256":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1","wayback_url":null,"deep_link":"https://www.coursera.org/about/privacy#:~:text=%20This%20section%20explains,of%20our%20platform.%20","char_start":37369,"char_end":38854}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Personal Data we collect from your device(s) as your use the Site \n When you visit the Site, we may track, collect, and aggregate information from your device(s) indicating, among other things, which pages of the Site were visited, the order in which they were visited, when they were visited, and which hyperlinks were clicked on. We also collect information from the URLs from which you linked to the Site. \n Collecting such information may involve logging the IP address , operating system , and browser software used by each user of the Site. We may be able to determine from an IP address a user’s Internet Service Provider and the geographic location of their point of connectivity. Location data may be used to route your traffic to the nearest regional server to reduce latency and improve your experience. \n We may also use cookies, web beacons, and other similar technologies when you visit our Site. For more information on our use of cookies and web beacons, please refer to our Cookies Policy . \n We also use session-replay technologies, such as those provided by Amplitude, who employs software code to record users’ interactions with the Site in a manner that allows us to watch video replays of those user sessions. The replays capture data such as mouse movements, page visits, network requests and responses, console logs, JavaScript exceptions, and browser performance metrics. These replays help us diagnose usability problems and identify areas for improvement. You can opt-out of session recording by adjusting your cookies settings in the “Cookies Preference Center” .","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/privacy","snapshot_sha256":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1","wayback_url":null,"deep_link":"https://www.coursera.org/about/privacy#:~:text=%20Personal%20Data%20we,%E2%80%9CCookies%20Preference%20Center%E2%80%9D%20.","char_start":9316,"char_end":10908}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Depending on where you are located, you have certain rights in relation to your Personal Data. You can access your Personal Data and confirm that it remains correct and up-to-date, choose whether or not you wish to receive material from us or some of our partners, and request that we delete or provide you with a copy of your Personal Data by logging into the Site, selecting ‘Settings’ from the dropdown in the top right, and scrolling down to find the appropriate option. The ability to delete an account may be disabled for some users, particularly those who are enrolled in for-credit offerings such as degrees, certificate programs, and other similar offerings.\n If you would like further information in relation to your rights or would like to exercise any of them, you may also contact us via privacy@coursera.org . If you reside or are located in the EEA, UK, Switzerland, or other region that offers similar protections, you have the right to request that we:\n provide access to any Personal Data we hold about you;\n cease the processing of your Personal Data for direct-marketing purposes;\n update any Personal Data which is out of date or incorrect;\n delete any Personal Data which we are holding about you;\n restrict the way that we process your Personal Data;\n provide your Personal Data to a third party provider of services; or\n provide you with a copy of any Personal Data which we hold about you. \n For more information in relation to your rights with respect to automated decision-making please refer to the “How we use AI” section above.\n","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/privacy","snapshot_sha256":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1","wayback_url":null,"deep_link":"https://www.coursera.org/about/privacy#:~:text=%20Depending%20on%20where,AI%E2%80%9D%20section%20above.%20","char_start":30161,"char_end":31720}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Account registration / invitation data : When an organization invites you to join the Coursera platform through its Enterprise program, Coursera may receive Personal Data about you that the organization provides as part of the invitation / sign-up process.","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/privacy","snapshot_sha256":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1","wayback_url":null,"deep_link":"https://www.coursera.org/about/privacy#:~:text=%20Account%20registration%20%2F,invitation%20%2F%20sign-up%20process.","char_start":11984,"char_end":12241}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Support learning : these Features support learning e.g., by dubbing content into a student’s native language (like AI Dubbing does) or by helping students with self-study (e.g., by creating AI generated Flashcards) or by providing feedback (such as with Coursera AI, Dialogue, Tools Based Practice Generation, and Roleplay).","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/privacy","snapshot_sha256":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1","wayback_url":null,"deep_link":"https://www.coursera.org/about/privacy#:~:text=%20Support%20learning%20%3A,Practice%20Generation%2C%20and%20Roleplay).","char_start":22396,"char_end":22721}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Limited data related to your course activity in ChatGPT (such as your course grade and the reason for that grade) . Coursera uses this information only to track your course progress, help you move through the OpenAI course, and issue your OpenAI course completion badge on OpenAI’s behalf.","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/privacy","snapshot_sha256":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1","wayback_url":null,"deep_link":"https://www.coursera.org/about/privacy#:~:text=%20Limited%20data%20related,badge%20on%20OpenAI%E2%80%99s%20behalf.","char_start":47098,"char_end":47388}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"For our legitimate interests to run, grow and develop our business \n Identity and Contact Data; Account Registration Data; Content of your Communications; Education, Career and Skills Information; Demographic Information; Text and/or Images on third party sites; Data relating to your use of partner sites To allow you to access and use the Forums. To comply with our contract to provide the Forum Services to you, your academic institution, your employer, or other organization that may be providing you with access to Forum Services \n Identity and Contact Data; Account Registration Data; Content of your Communications; Education, Career and Skills Information; Demographic Information When you participate in a Content Offering through the Site including for tracking attendance, progress, and completion of the Content Offerings. For our legitimate interests to provide an effective means to track participation in Content Offerings \n Identity and Contact Data; Account Registration Data; Demographic Information; Personal Data we collect from your device(s) To facilitate and personalize your interaction with Site features, including tailoring content, recommendations, learning support and engagement tools, and remembering preferences or prior interactions to improve your experience. For our legitimate interests to run, grow and develop our business including by providing you with a personalized Service \n Identity and Contact Data; Identity Verification Data For Services that require identity verification, to verify your identity, and for authenticating that submissions made on the Site were made by you. ","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/privacy","snapshot_sha256":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1","wayback_url":null,"deep_link":"https://www.coursera.org/about/privacy#:~:text=For%20our%20legitimate%20interests,made%20by%20you.%20","char_start":15951,"char_end":17572}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" The Content of your Communications such as information provided voluntarily in surveys you complete, or in other exchanges with us, including via email or through the use of an in-platform messaging/chat feature with free-text functionality and voice-enabled features (including audio inputs that are transcribed into text). You should not include any unnecessary Personal Data or information of a sensitive nature, whether relating to you or another person, in the Platform’s free-text functionality. ","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/privacy","snapshot_sha256":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1","wayback_url":null,"deep_link":"https://www.coursera.org/about/privacy#:~:text=%20The%20Content%20of,Platform%E2%80%99s%20free-text%20functionality.%20","char_start":7346,"char_end":7849}},{"surface":"privacy_data_use","risk":"medium","confidence":"medium","tier":"All","verified":true,"quote":"We may collect your Personal Data directly from you, including the following:\n Identity and Contact Data : such as your name, date of birth, mailing address, email address, and phone number. \n\n Account Registration Data : if you register for an account on the Site, you may be required to provide us with certain Personal Data including name, email address, username and password. You may also voluntarily provide us with additional Personal Data including when you update or change information for your account. \n\n Communications with Coursera . We may receive and record Personal Data when you send us an email message or otherwise contact us, including through the use of an in-platform messaging/chat feature.","caution":"Coursera records communications including in-platform chat messages, creating a broad data collection footprint tied to user interactions.","provenance":{"source_url":"https://www.coursera.org/about/privacy","snapshot_sha256":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1","wayback_url":null,"deep_link":"https://www.coursera.org/about/privacy#:~:text=We%20may%20collect%20your,an%20in-platform%20messaging%2Fchat%20feature.","char_start":6206,"char_end":6919}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Communications with Coursera . We may receive and record Personal Data when you send us an email message or otherwise contact us, including through the use of an in-platform messaging/chat feature.","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/privacy","snapshot_sha256":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1","wayback_url":null,"deep_link":"https://www.coursera.org/about/privacy#:~:text=%20Communications%20with%20Coursera,an%20in-platform%20messaging%2Fchat%20feature.","char_start":6721,"char_end":6919}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Information about your interests, preferences and affiliations insofar as they relate to the Product and/or Services that we provide (e.g., when you sign-up for email or account updates).","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/privacy","snapshot_sha256":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1","wayback_url":null,"deep_link":"https://www.coursera.org/about/privacy#:~:text=%20Information%20about%20your,email%20or%20account%20updates).","char_start":7156,"char_end":7344}},{"surface":"privacy_data_use","risk":"medium","confidence":"medium","tier":"All","verified":true,"quote":"We also use session-replay technologies, such as those provided by Amplitude, who employs software code to record users’ interactions with the Site in a manner that allows us to watch video replays of those user sessions. The replays capture data such as mouse movements, page visits, network requests and responses, console logs, JavaScript exceptions, and browser performance metrics.","caution":"Session replay technology captures detailed behavioral data including mouse movements and network requests. This is shared with a third party (Amplitude).","provenance":{"source_url":"https://www.coursera.org/about/privacy","snapshot_sha256":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1","wayback_url":null,"deep_link":"https://www.coursera.org/about/privacy#:~:text=We%20also%20use%20session-replay,and%20browser%20performance%20metrics.","char_start":10327,"char_end":10713}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Coursera uses cookies , web beacons , and similar technologies when you visit the App. Some cookies are necessary for the App’s basic operation and core features. We also use session-replay technologies , such as those provided by Datadog, to record users’ interactions with the App and view video replays of user sessions. These replays help us diagnose usability issues and identify areas for improvement.","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/privacy","snapshot_sha256":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1","wayback_url":null,"deep_link":"https://www.coursera.org/about/privacy#:~:text=%20Coursera%20uses%20cookies,identify%20areas%20for%20improvement.","char_start":47390,"char_end":47798}},{"surface":"privacy_data_use","risk":"medium","confidence":"medium","tier":"All","verified":true,"quote":"We will offer you the opportunity to opt-out of your Personal Data (or to provide explicit consent for Sensitive Personal Data) being: (i) disclosed to a third party (other than an agent performing tasks on behalf of and under the instructions of Coursera) ); or (ii) used for a purpose materially different from the purpose for which it was originally collected (as set out in our Privacy Notice), or subsequently authorized by you, when the circumstances arise.","caution":"Opt-out model (rather than opt-in) for most data sharing; explicit consent only required for Sensitive Personal Data. Users may not realize their data is being shared unless they actively opt out.","provenance":{"source_url":"https://www.coursera.org/about/privacy","snapshot_sha256":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1","wayback_url":null,"deep_link":"https://www.coursera.org/about/privacy#:~:text=We%20will%20offer%20you,when%20the%20circumstances%20arise.","char_start":41412,"char_end":41875}},{"surface":"privacy_data_use","risk":"medium","confidence":"medium","tier":"All","verified":true,"quote":"We use your Personal Data for the purposes set out in the \"Legal bases and Purposes for Processing your Personal Data\" section of this Privacy Notice below. These purposes include providing the Site and Services to you, maintaining the security and performance of the Site, conducting research relating to Content Offerings, sharing information with our Content Providers and our suppliers, direct marketing, and performing statistical analysis of the use of our Site and Services.","caution":"Personal data is used for direct marketing and shared with Content Providers and suppliers, which may be broader than users expect.","provenance":{"source_url":"https://www.coursera.org/about/privacy","snapshot_sha256":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1","wayback_url":null,"deep_link":"https://www.coursera.org/about/privacy#:~:text=We%20use%20your%20Personal,our%20Site%20and%20Services.","char_start":1123,"char_end":1604}},{"surface":"privacy_data_use","risk":"high","confidence":"medium","tier":"All","verified":true,"quote":"Identity Verification . Coursera may offer you the ability to verify your identity for select Services. In order to enroll for these Services, you may be required to provide us or our third-party identity verification vendor with Personal Data such as your name , address , date of birth , a headshot taken using a webcam or device camera, and a photo identification document . Coursera’s third-party identity verification vendor may use this Personal Data to generate biometric facial data, which is destroyed upon successful completion of verification and in no event after 2 years.","caution":"Biometric facial data is generated by a third-party vendor and may be retained for up to 2 years. This constitutes sensitive biometric data processing with significant privacy risk.","provenance":{"source_url":"https://www.coursera.org/about/privacy","snapshot_sha256":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1","wayback_url":null,"deep_link":"https://www.coursera.org/about/privacy#:~:text=Identity%20Verification%20.%20Coursera,event%20after%202%20years.","char_start":12441,"char_end":13025}},{"surface":"moderation_enforcement","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":"Coursera reserves the right to deny refund requests, even in cases that might otherwise appear eligible. Such denials may include, but are not limited to, situations involving violations of our Terms of Use , Code of Conduct , or Honor Code , repeated refund requests, prior refunds processed through a third-party marketplace, chargeback activity, or where you have completed graded content and are dissatisfied with their performance.","caution":"Coursera can deny refunds unilaterally even in ostensibly eligible situations. The list of denial grounds is non-exhaustive ('include, but are not limited to'), giving broad discretion.","provenance":{"source_url":"https://www.coursera.org/about/terms","snapshot_sha256":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58","wayback_url":null,"deep_link":"https://www.coursera.org/about/terms#:~:text=Coursera%20reserves%20the%20right,dissatisfied%20with%20their%20performance.","char_start":47200,"char_end":47636}},{"surface":"moderation_enforcement","risk":"medium","confidence":"medium","tier":"All","verified":true,"quote":"Coursera will determine relevant sanctions based on the kind of misconduct, the severity of the behavior, the stakes of the assessment, and any previous history of misconduct by the user.\n No refunds will be issued in the case of any corrective action for such violations. Honor Code violations will be determined at the sole discretion of Coursera and Coursera partners. You will be notified if a determination has been made that you have violated this Honor Code and you will be informed of the corresponding action to be taken as a result of the violation.","caution":"Coursera retains sole discretion in determining Honor Code violations and imposing sanctions, with no refunds issued upon enforcement action. Users have limited recourse to contest determinations.","provenance":{"source_url":"https://www.coursera.org/about/terms","snapshot_sha256":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58","wayback_url":null,"deep_link":"https://www.coursera.org/about/terms#:~:text=Coursera%20will%20determine%20relevant,result%20of%20the%20violation.","char_start":57836,"char_end":58395}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" affected third parties when we believe it is appropriate; to investigate, prevent, or take action regarding illegal or suspected illegal activities; to protect and defend the rights, property, or safety of Coursera, the Site, our users, customers, or others; and in connection with our Terms of Use and other agreements. ","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/privacy","snapshot_sha256":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1","wayback_url":null,"deep_link":"https://www.coursera.org/about/privacy#:~:text=%20affected%20third%20parties,and%20other%20agreements.%20","char_start":20960,"char_end":21282}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" You have the right not to be subject to a decision based solely on automated processing which produces legal effects or similarly significant effects on you.\n Certain Features such as AI Enabled Peer Review may affect the grade you receive on an assessment. In such circumstances, you are able to elect to have a human grader instead. You can also request human review of your grade. You may also have the right to appeal your grade.\n If you would like to talk to us about a Feature and how it works, or obtain further explanation of the logic involved with the Feature, please contact us using the details below.","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/privacy","snapshot_sha256":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1","wayback_url":null,"deep_link":"https://www.coursera.org/about/privacy#:~:text=%20You%20have%20the,using%20the%20details%20below.","char_start":23389,"char_end":24003}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Coursera offers courses and content (\"Content Offerings\") from universities and other providers (\"Content Providers\"). While we seek to provide world-class Content Offerings from our Content Providers, unexpected events do occur. Coursera reserves the right to cancel, interrupt, reschedule, or modify any Content Offerings, or change the point value or weight of any assignment, quiz, or other assessment, either solely, or in accordance with Content Provider instructions. Content Offerings are subject to the Disclaimers and Limitation of Liability sections below.","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/terms","snapshot_sha256":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58","wayback_url":null,"deep_link":"https://www.coursera.org/about/terms#:~:text=%20Coursera%20offers%20courses,of%20Liability%20sections%20below.","char_start":4199,"char_end":4767}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Coursera respects the intellectual property rights of our users, Content Providers, and other third parties and expects our users to do the same when using the Services. We have adopted and implemented the Coursera Copyright and Trademark Policy below in accordance with applicable law, including the Digital Millennium Copyright Act.","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/terms","snapshot_sha256":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58","wayback_url":null,"deep_link":"https://www.coursera.org/about/terms#:~:text=%20Coursera%20respects%20the,Digital%20Millennium%20Copyright%20Act.","char_start":9586,"char_end":9921}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Contains illegal content or promotes illegal activities with the intent to commit such activities. Please keep in mind that users who are as young as 13 use Coursera, and we do not allow content that is inappropriate for these younger users.\n Contains credible threats or organizes acts of real-world violence. We don’t allow content that creates a genuine risk of physical injury or property damage, credibly threatens people or public safety, or organizes or encourages harm.\n Harrasses others. We encourage commentary about people and matters of public interest, but abusive or otherwise inappropriate content directed at private individuals is not allowed.\n Violates intellectual property, privacy, or other rights. Do not share content that you do not have the right to share, claim content that you did not create as your own (including content generated by AI), or otherwise infringe or misappropriate someone else’s intellectual property or other rights. Always attribute materials used or quoted by you to the original copyright owner.\n Spams others. Do not share irrelevant or inappropriate advertising, promotional, or solicitation content.\n Otherwise violates the Coursera Terms of Use. \n Please note that specific Content Offerings may have additional rules and requirements.","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/terms","snapshot_sha256":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58","wayback_url":null,"deep_link":"https://www.coursera.org/about/terms#:~:text=%20Contains%20illegal%20content,additional%20rules%20and%20requirements.","char_start":37899,"char_end":39188}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Do anything that violates applicable local, state, national, or international law or breaches any of your contractual obligations or fiduciary duties towards us.\n Share your password, let anyone besides yourself access your account, or do anything that might put your account at risk.\n Attempt to access any other user's account.\n Reproduce, transfer, sell, resell, or otherwise misuse any content from our Services, unless specifically authorized to do so.\n Access, tamper with, or use non-public areas of our systems, unless specifically authorized to do so.\n Break or circumvent our authentication or security measures or otherwise test the vulnerability of our systems or networks, unless specifically authorized to do so.\n Try to reverse engineer any portion of our Services.\n Try to interfere with any user, host, or network, for example by sending a virus, overloading, spamming, or mail-bombing.\n Use our Services to distribute malware.\n Use our Services or any functionality of the Coursera platform for anything other than for completing online courses or for pedagogical purposes.\n Impersonate or misrepresent your affiliation with any person or entity.\n Encourage or help anyone do any of the things on this list.","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/terms","snapshot_sha256":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58","wayback_url":null,"deep_link":"https://www.coursera.org/about/terms#:~:text=%20Do%20anything%20that,things%20on%20this%20list.","char_start":39234,"char_end":40465}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Impersonation : completing work within any Coursera activity (including but not limited to exams, assessments, and learning activities) when logged in as another user or having another user complete work within a Coursera activity when logged in as you; otherwise misrepresenting the authorship of work submitted on Coursera.","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/terms","snapshot_sha256":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58","wayback_url":null,"deep_link":"https://www.coursera.org/about/terms#:~:text=%20Impersonation%20%3A%20completing,work%20submitted%20on%20Coursera.","char_start":56605,"char_end":56931}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Fraud : any misrepresentation about the authorship or the conditions under which work within a Coursera activity was performed not otherwise specified or falsifying any evidence in support of any mitigating circumstances claim.","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/terms","snapshot_sha256":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58","wayback_url":null,"deep_link":"https://www.coursera.org/about/terms#:~:text=%20Fraud%20%3A%20any,any%20mitigating%20circumstances%20claim.","char_start":57311,"char_end":57539}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Other : any other behavior that confers an unfair advantage to you or someone else or any activity that attempts to dishonestly improve your results or improve or harm the results of others in the performance of work within a Coursera activity.","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/terms","snapshot_sha256":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58","wayback_url":null,"deep_link":"https://www.coursera.org/about/terms#:~:text=%20Other%20%3A%20any,within%20a%20Coursera%20activity.","char_start":57541,"char_end":57786}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" All users of learning materials hosted on the Coursera platform are expected to abide by the following standards to ensure the integrity of learning within Coursera learning experiences. Learners are expected to familiarize themselves and comply with the Terms of Use for the Coursera platform and any code of conduct, academic policy, honor code or any institution's requirements associated with programs which a learner has enrolled onto through the Coursera platform has established.\n Academic misconduct undermines the value of Coursera hosted credentials and devalues the authentic efforts of other learners. Learners who engage in misconduct are therefore subject to consequences as described below. \n Academic misconduct is defined as any activity which circumvents, or attempts to circumvent, the learning experience provided by the course through violation of course learning policies or specific policies provided by the instructor or outlined by the syllabus, or misrepresentation of the authorship or conditions of completion of course activities. The following standards provide clarification of the most common types of academic misconduct, but the list is not exhaustive. Other behavior may constitute academic misconduct in a particular course or across the Coursera platform.\n Work within a Coursera activity - all activity on the Coursera platform including logins and all course activities is subject to these policies. ","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/terms","snapshot_sha256":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58","wayback_url":null,"deep_link":"https://www.coursera.org/about/terms#:~:text=%20All%20users%20of,to%20these%20policies.%20","char_start":53185,"char_end":54630}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" We are constantly changing and improving our Services. We may add or remove functions, features, or requirements, and we may suspend (to the extent allowed by applicable law) or stop part of our Services altogether. Accordingly, Coursera may terminate your use of any Service for any reason. If your use of a paid Service is terminated, a refund may be available under our Refund Policy. We may not be able to deliver the Services to certain regions or countries for various reasons, including due to applicable export control requirements or internet access limitations and restrictions from governments, or for commercial or reputational reasons. None of Coursera, its Content Providers and instructors, its contributors, sponsors, and other business partners, and their employees, contractors, and other agents (the \"Coursera Parties\") shall have any liability to you for any such action. You can stop using our Services at any time, although we'll be sorry to see you go.","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/terms","snapshot_sha256":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58","wayback_url":null,"deep_link":"https://www.coursera.org/about/terms#:~:text=%20We%20are%20constantly,to%20see%20you%20go.","char_start":13625,"char_end":14606}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Unauthorized collaboration : working together with any person on any work within a Coursera activity unless expressly permitted.","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/terms","snapshot_sha256":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58","wayback_url":null,"deep_link":"https://www.coursera.org/about/terms#:~:text=%20Unauthorized%20collaboration%20%3A,activity%20unless%20expressly%20permitted.","char_start":56308,"char_end":56437}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Coursera respects the intellectual property rights of our Content Providers, instructors, users, and other third parties and expects our users to do the same when using the Services. We reserve the right to suspend, disable, or terminate the accounts of users who repeatedly infringe or are repeatedly charged with infringing the copyrights, trademarks, or other intellectual property rights of others.\n The Digital Millennium Copyright Act of 1998 (the \"DMCA\") provides recourse for copyright owners who believe that material appearing on the Internet infringes their rights under U.S. copyright law. If you would like to read the DMCA, please visit the U.S. Copyright Office website at http://www.copyright.gov/legislation/dmca.pdf .\n If you believe in good faith that materials on the Coursera platform infringe your copyright, the DMCA provides that you (or your agent) may send us a notice requesting that the material be removed or access to it blocked.\n The notice must include the following information:\n the physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;\n identification of the copyrighted work claimed to have been infringed (or, if multiple copyrighted works located on the platform are covered by a single notification, a representative list of such works);\n identification of the material that is claimed to be infringing or the subject of infringing activity, and information reasonably sufficient to allow Coursera to locate the material on the platform;\n the name, address, telephone number, and email address (if available) of the complaining party;\n a statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/terms","snapshot_sha256":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58","wayback_url":null,"deep_link":"https://www.coursera.org/about/terms#:~:text=%20Coursera%20respects%20the,not%20authorized%20by%20the","char_start":41217,"char_end":43016}},{"surface":"moderation_enforcement","risk":"medium","confidence":"medium","tier":"All","verified":true,"quote":"Any violation of our Terms, applicable laws, or Policies may result in your access to all or part of the Services being suspended, disabled, or terminated.","caution":"Coursera retains broad discretion to suspend, disable, or terminate access for any violation of Terms, laws, or Policies, with no stated notice or appeal process.","provenance":{"source_url":"https://www.coursera.org/about/terms","snapshot_sha256":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58","wayback_url":null,"deep_link":"https://www.coursera.org/about/terms#:~:text=Any%20violation%20of%20our,suspended%2C%20disabled%2C%20or%20terminated.","char_start":2694,"char_end":2849}},{"surface":"moderation_enforcement","risk":"high","confidence":"high","tier":"All","verified":true,"quote":"Notwithstanding anything to the contrary in these Terms, Coursera may suspend performance of or terminate any further obligations to you, effectively immediately if you are in breach of the obligations in this section or if the continued provision of our Services to you may, in our sole discretion, result in our commercial or reputational harm.","caution":"Coursera retains unilateral, immediate termination rights based on its own discretionary assessment of 'reputational harm' — a highly subjective standard.","provenance":{"source_url":"https://www.coursera.org/about/terms","snapshot_sha256":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58","wayback_url":null,"deep_link":"https://www.coursera.org/about/terms#:~:text=Notwithstanding%20anything%20to%20the,commercial%20or%20reputational%20harm.","char_start":18543,"char_end":18889}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" For Degree, MasterTrack, and University Certificate Programs, consequences are at the sole discretion of the content provider.","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/terms","snapshot_sha256":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58","wayback_url":null,"deep_link":"https://www.coursera.org/about/terms#:~:text=%20For%20Degree%2C%20MasterTrack%2C,of%20the%20content%20provider.","char_start":58438,"char_end":58565}},{"surface":"moderation_enforcement","risk":"medium","confidence":"medium","tier":"All","verified":true,"quote":"We reserve the right to remove or modify User Content for any reason, including User Content that we believe violates these Terms or other policies including our Acceptable Use Policy and Code of Conduct .","caution":"Coursera can remove or modify any User Content for any reason, providing no due process or recourse to users whose content is removed.","provenance":{"source_url":"https://www.coursera.org/about/terms","snapshot_sha256":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58","wayback_url":null,"deep_link":"https://www.coursera.org/about/terms#:~:text=We%20reserve%20the%20right,Code%20of%20Conduct%20.","char_start":7844,"char_end":8049}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Our mission is to provide universal access to the world’s best education. We believe strongly in preserving free speech and expression for our users as well as academic freedom for our Content Providers and instructors. We also want to make sure that all of our users and instructors feel safe and comfortable while using our Services. We have drafted this policy to ensure that people understand and follow the rules when participating in our online community and otherwise using our Services.\n We may remove or edit inappropriate content or activity identified by or reported to us. We may separately suspend, disable, or terminate a user's access to all or part of the Services.","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/terms","snapshot_sha256":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58","wayback_url":null,"deep_link":"https://www.coursera.org/about/terms#:~:text=%20Our%20mission%20is,part%20of%20the%20Services.","char_start":37133,"char_end":37820}},{"surface":"moderation_enforcement","risk":"medium","confidence":"medium","tier":"All","verified":true,"quote":"We reserve the right to suspend, disable, or terminate the accounts of users who repeatedly infringe or are repeatedly charged with infringing the copyrights, trademarks, or other intellectual property rights of others.","caution":"Platform retains unilateral right to suspend or terminate accounts for repeated IP infringement. 'Repeatedly charged with' — not just proven — infringement is sufficient trigger, which could capture good-faith disputes.","provenance":{"source_url":"https://www.coursera.org/about/terms","snapshot_sha256":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58","wayback_url":null,"deep_link":"https://www.coursera.org/about/terms#:~:text=We%20reserve%20the%20right,property%20rights%20of%20others.","char_start":41401,"char_end":41620}},{"surface":"moderation_enforcement","risk":"high","confidence":"high","tier":"All","verified":true,"quote":"We may add or remove functions, features, or requirements, and we may suspend (to the extent allowed by applicable law) or stop part of our Services altogether. Accordingly, Coursera may terminate your use of any Service for any reason. If your use of a paid Service is terminated, a refund may be available under our Refund Policy. We may not be able to deliver the Services to certain regions or countries for various reasons, including due to applicable export control requirements or internet access limitations and restrictions from governments, or for commercial or reputational reasons. None of Coursera, its Content Providers and instructors, its contributors, sponsors, and other business partners, and their employees, contractors, and other agents (the \"Coursera Parties\") shall have any liability to you for any such action.","caution":"Coursera can terminate access for any reason with no liability, and refunds are only 'may be available' — not guaranteed.","provenance":{"source_url":"https://www.coursera.org/about/terms","snapshot_sha256":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58","wayback_url":null,"deep_link":"https://www.coursera.org/about/terms#:~:text=We%20may%20add%20or,for%20any%20such%20action.","char_start":13681,"char_end":14517}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Coursera will determine relevant sanctions based on the kind of misconduct, the severity of the behavior, the stakes of the assessment, and any previous history of misconduct by the user.\n No refunds will be issued in the case of any corrective action for such violations. Honor Code violations will be determined at the sole discretion of Coursera and Coursera partners. You will be notified if a determination has been made that you have violated this Honor Code and you will be informed of the corresponding action to be taken as a result of the violation.","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/terms","snapshot_sha256":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58","wayback_url":null,"deep_link":"https://www.coursera.org/about/terms#:~:text=%20Coursera%20will%20determine,result%20of%20the%20violation.","char_start":57835,"char_end":58395}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Contract cheating : paying, trading, or otherwise getting another person to create work for submission to a Coursera course or for work within a Coursera activity.","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/terms","snapshot_sha256":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58","wayback_url":null,"deep_link":"https://www.coursera.org/about/terms#:~:text=%20Contract%20cheating%20%3A,within%20a%20Coursera%20activity.","char_start":56439,"char_end":56603}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Notices must meet the then-current statutory requirements imposed by the DMCA. Notices and counter-notices with respect to the Services can either be sent:\n via mail: Copyright Agent, Coursera 2440 West El Camino Real, Suite 500, Mountain View, CA 94040\n via email: copyright@coursera.org \n We suggest that you consult your legal advisor before filing a notice. Also, be aware that there can be penalties for false claims under the DMCA.\n Coursera also respects the trademark rights of others. Accounts with any other content that misleads others or violates another's trademark may be updated, suspended, disabled, or terminated by Coursera in its sole discretion. If you are concerned that someone may be using your trademark without proper permission on our Services, please email us at copyright@coursera.org , and we will review your submission. If we deem appropriate, we may remove the offending content, warn the individual who posted the content, and/or temporarily or permanently suspend or disable the individual’s account.","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/terms","snapshot_sha256":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58","wayback_url":null,"deep_link":"https://www.coursera.org/about/terms#:~:text=%20Notices%20must%20meet,disable%20the%20individual%E2%80%99s%20account.","char_start":43280,"char_end":44320}},{"surface":"moderation_enforcement","risk":"ambiguous","confidence":"low","tier":"Paid","verified":true,"quote":"For Degree, MasterTrack, and University Certificate Programs, consequences are at the sole discretion of the content provider.","caution":"For premium degree-track programs, enforcement authority is delegated entirely to third-party content providers whose policies and procedures are not defined here, creating opacity for users.","provenance":{"source_url":"https://www.coursera.org/about/terms","snapshot_sha256":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58","wayback_url":null,"deep_link":"https://www.coursera.org/about/terms#:~:text=For%20Degree%2C%20MasterTrack%2C%20and,of%20the%20content%20provider.","char_start":58439,"char_end":58565}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" copyright owner, its agent, or the law; and\n a statement that the information in the notification is accurate and, under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.\n","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/terms","snapshot_sha256":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58","wayback_url":null,"deep_link":"https://www.coursera.org/about/terms#:~:text=%20copyright%20owner%2C%20its,is%20allegedly%20infringed.%20","char_start":43016,"char_end":43280}},{"surface":"moderation_enforcement","risk":"medium","confidence":"medium","tier":"All","verified":true,"quote":"Accounts with any other content that misleads others or violates another's trademark may be updated, suspended, disabled, or terminated by Coursera in its sole discretion.","caution":"Coursera has unreviewable sole discretion to modify, suspend, or terminate accounts for trademark-related content, without defined process or appeal.","provenance":{"source_url":"https://www.coursera.org/about/terms","snapshot_sha256":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58","wayback_url":null,"deep_link":"https://www.coursera.org/about/terms#:~:text=Accounts%20with%20any%20other,in%20its%20sole%20discretion.","char_start":43775,"char_end":43951}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Plagiarism : Plagiarism is when you copy or reproduce words, ideas, or any other materials from another source without giving credit to the original author. Plagiarism also includes the practice of employing or allowing another person to alter or revise your work, and then submitting the work as your own. Learners may discuss assessments among themselves, or with an instructor or tutor, but all assessment submissions must be original works done independently by the learner. This includes work paraphrased, translated or otherwise modified using automated means. Plagiarism can also include self plagiarism, where a learner submits the same work that they had already submitted for another assessment or module, where this is not disclosed and permitted.","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/terms","snapshot_sha256":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58","wayback_url":null,"deep_link":"https://www.coursera.org/about/terms#:~:text=%20Plagiarism%20%3A%20Plagiarism,not%20disclosed%20and%20permitted.","char_start":55227,"char_end":55986}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Unauthorized sharing of resources : making any information about or solutions to homework, quizzes, exams, projects, and other assessments available to anyone else (except to the extent an assessment explicitly permits sharing solutions). This includes both solutions written by you, other learners, outside resources, or any solutions provided by the course staff or others.","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/terms","snapshot_sha256":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58","wayback_url":null,"deep_link":"https://www.coursera.org/about/terms#:~:text=%20Unauthorized%20sharing%20of,course%20staff%20or%20others.","char_start":56933,"char_end":57309}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Use of Unauthorized Materials : using or consulting unauthorized materials (including electronic materials and generative AI tools including, but not limited to, ChatGPT or similar software or applications) or using unauthorized equipment or devices on any work within a Coursera activity, unless expressly permitted.","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/terms","snapshot_sha256":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58","wayback_url":null,"deep_link":"https://www.coursera.org/about/terms#:~:text=%20Use%20of%20Unauthorized,activity%2C%20unless%20expressly%20permitted.","char_start":55988,"char_end":56306}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"Work includes but is not limited to exams, quizzes, peer review activities, assessments, discussion board contributions, guided projects, and labs. Furthermore, activities outside the platform that pertain to coursework on the platform are also covered by these policies.\n Unauthorized - activities that violate Coursera’s Terms of Use, course or platform policies, activities which are illegal, or those activities which violate academic standards or standards of integrity that a learner on the Coursera platform should be expected to know are considered to be unauthorized.","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/terms","snapshot_sha256":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58","wayback_url":null,"deep_link":"https://www.coursera.org/about/terms#:~:text=Work%20includes%20but%20is,considered%20to%20be%20unauthorized.","char_start":54630,"char_end":55206}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Enable assessment and review : these Features allow for peer review, grade assessment, and written feedback provision (such as AI Enabled Peer Review, AI Open Ended Questions, and AI Integrity Check). Certain Features also generate assessments (Assessment Generator) or pick up signs of potential exam misconduct (Course Proctoring). ","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/privacy","snapshot_sha256":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1","wayback_url":null,"deep_link":"https://www.coursera.org/about/privacy#:~:text=%20Enable%20assessment%20and,misconduct%20(Course%20Proctoring).%20","char_start":22723,"char_end":23058}},{"surface":"data_retention","risk":"ambiguous","confidence":"high","tier":"All","verified":true,"quote":"We keep your Personal Data for no longer than necessary for the purposes for which the Personal Data is collected and processed, to comply with our legal and regulatory obligations, to exercise our legal rights, and to protect ourselves from legal claims. The length of time we retain Personal Data for depends on the purposes for which we collect and use it, the nature of your interaction with us, or as required to comply with applicable laws and to establish, exercise, or defend our legal rights.","caution":"No specific retention periods stated for most data categories; 'necessary' and 'legal rights' carve-outs give Coursera wide discretion to retain data indefinitely.","provenance":{"source_url":"https://www.coursera.org/about/privacy","snapshot_sha256":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1","wayback_url":null,"deep_link":"https://www.coursera.org/about/privacy#:~:text=We%20keep%20your%20Personal,defend%20our%20legal%20rights.","char_start":28310,"char_end":28811}},{"surface":"data_retention","risk":"ambiguous","confidence":"low","tier":"All","verified":true,"quote":"We may amend this DPF Notice from time-to-time in accordance with the requirements of the DPF or a successor data transfer framework. The most recent version of the DPF Notice will always be posted to this website. Anytime that we do make such changes, we will also update the effective date listed at the top of the DPF Notice.","caution":"No specific data retention periods are stated in the visible document text; Coursera reserves the right to amend its privacy framework unilaterally.","provenance":{"source_url":"https://www.coursera.org/about/privacy","snapshot_sha256":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1","wayback_url":null,"deep_link":"https://www.coursera.org/about/privacy#:~:text=We%20may%20amend%20this,of%20the%20DPF%20Notice.","char_start":44621,"char_end":44949}},{"surface":"data_retention","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" We try to answer every request promptly where possible, and provide our response within the time period stated by applicable law. Further information for residents of U.S. States which have enacted state privacy laws is available in our U.S. State Privacy Laws Notice .\n If you request deletion of your Personal Data, we will delete the Personal Data associated with that account, including your learner profile, course history, and any certificates or certifications issued through our platform. Once your account is deleted, certificates and certifications cannot be accessed, verified, or reissued, and we recommend downloading any certificates and certifications you wish to keep before submitting a deletion request. Following deletion, we may retain limited Personal Data where necessary for lawful and legitimate purposes, which may vary depending on your location, such as complying with legal obligations. In addition, residual information may remain within our databases, access logs, or other records, which may or may not contain your Personal Data. ","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/privacy","snapshot_sha256":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1","wayback_url":null,"deep_link":"https://www.coursera.org/about/privacy#:~:text=%20We%20try%20to,your%20Personal%20Data.%20","char_start":31720,"char_end":32783}},{"surface":"data_retention","risk":"medium","confidence":"medium","tier":"All","verified":true,"quote":"If you request deletion of your Personal Data, we will delete the Personal Data associated with that account, including your learner profile, course history, and any certificates or certifications issued through our platform. Once your account is deleted, certificates and certifications cannot be accessed, verified, or reissued, and we recommend downloading any certificates and certifications you wish to keep before submitting a deletion request. Following deletion, we may retain limited Personal Data where necessary for lawful and legitimate purposes, which may vary depending on your location, such as complying with legal obligations. In addition, residual information may remain within our databases, access logs, or other records, which may or may not contain your Personal Data.","caution":"Residual personal data may remain in databases and access logs indefinitely after deletion request; 'lawful and legitimate purposes' carve-out is broad.","provenance":{"source_url":"https://www.coursera.org/about/privacy","snapshot_sha256":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1","wayback_url":null,"deep_link":"https://www.coursera.org/about/privacy#:~:text=If%20you%20request%20deletion,contain%20your%20Personal%20Data.","char_start":31992,"char_end":32782}},{"surface":"data_retention","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" We keep your Personal Data for no longer than necessary for the purposes for which the Personal Data is collected and processed, to comply with our legal and regulatory obligations, to exercise our legal rights, and to protect ourselves from legal claims. The length of time we retain Personal Data for depends on the purposes for which we collect and use it, the nature of your interaction with us, or as required to comply with applicable laws and to establish, exercise, or defend our legal rights.\n Biometric facial data generated as part of the identity verification process is deleted upon successful completion of verification and in any event, no later than 2 years after collection. Other information uploaded as part of the identity verification process, including your name, address, date of birth, and a photo identification document, is deleted upon request and in any event, no later than 2 years after collection.","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/privacy","snapshot_sha256":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1","wayback_url":null,"deep_link":"https://www.coursera.org/about/privacy#:~:text=%20We%20keep%20your,2%20years%20after%20collection.","char_start":28309,"char_end":29238}},{"surface":"data_retention","risk":"medium","confidence":"medium","tier":"All","verified":true,"quote":"Biometric facial data generated as part of the identity verification process is deleted upon successful completion of verification and in any event, no later than 2 years after collection. Other information uploaded as part of the identity verification process, including your name, address, date of birth, and a photo identification document, is deleted upon request and in any event, no later than 2 years after collection.","caution":"Biometric data retained up to 2 years even after verification is complete; government ID documents retained up to 2 years or until deletion request.","provenance":{"source_url":"https://www.coursera.org/about/privacy","snapshot_sha256":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1","wayback_url":null,"deep_link":"https://www.coursera.org/about/privacy#:~:text=Biometric%20facial%20data%20generated,2%20years%20after%20collection.","char_start":28813,"char_end":29238}},{"surface":"tier_differences","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Any use or access by anyone under the age of 13 is strictly prohibited. \n Additionally, you may use our Services only if you: \n can form a binding contract with Coursera;\n comply with these Terms, all applicable laws, and our policies (including the Acceptable Use Policy, Honor Code, course-specific eligibility requirements, and any other policies that may be applicable from time to time (“Policies”)); and\n are over the age at which you can provide consent to data processing under the laws of your country. Certain regions and Content Offerings may have additional requirements and/or different age restrictions. \n Any violation of our Terms, applicable laws, or Policies may result in your access to all or part of the Services being suspended, disabled, or terminated.\n When you create your Coursera account, and when you subsequently use certain features, you must provide us with accurate and complete information, and you agree to update your information to keep it accurate and complete. ","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/terms","snapshot_sha256":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58","wayback_url":null,"deep_link":"https://www.coursera.org/about/terms#:~:text=%20Any%20use%20or,accurate%20and%20complete.%20","char_start":2073,"char_end":3073}},{"surface":"tier_differences","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":" For details on Coursera’s refund and cancellation policies, please refer to the information below. Please note that policies may differ depending on the type of plan or offering. For more information on how to request a refund or to cancel a subscription, please visit our Learner Help Center . This Refund and Cancellation Policy comes into effect on the Effective Date mentioned above.","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/terms","snapshot_sha256":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58","wayback_url":null,"deep_link":"https://www.coursera.org/about/terms#:~:text=%20For%20details%20on,Effective%20Date%20mentioned%20above.","char_start":44364,"char_end":44752}},{"surface":"tier_differences","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" For courses purchased with a one-time payment, you may receive a full refund if you cancel within 7 days of payment or before earning a certificate, whichever comes first.\n If you pre-enroll in a course, you may cancel for a full refund within 7 days of the course launch, or before earning a certificate, whichever is earlier. ","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/terms","snapshot_sha256":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58","wayback_url":null,"deep_link":"https://www.coursera.org/about/terms#:~:text=%20For%20courses%20purchased,whichever%20is%20earlier.%20","char_start":44940,"char_end":45269}},{"surface":"tier_differences","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" For specializations purchased with a one-time payment, you may receive a full refund if you cancel within 7 days of payment or before earning a certificate for any course within the specialization, whichever comes first. \n If you pre-enroll in a specialization, you may cancel for a full refund within 7 days of the specialization launch, or before earning a certificate, whichever is earlier. \n Note: If you access a course or specialization through a subscription plan, rather than a one-time purchase, the following section will govern. ","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/terms","snapshot_sha256":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58","wayback_url":null,"deep_link":"https://www.coursera.org/about/terms#:~:text=%20For%20specializations%20purchased,section%20will%20govern.%20","char_start":45295,"char_end":45836}},{"surface":"tier_differences","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" All subscriptions will continue for the duration selected at the time of your purchase and then automatically renew for periods of equal length unless and until you cancel the subscription according to the process described below or the subscription is suspended or discontinued by Coursera.\n Refunds for subscription plans are not provided, except (i) where required by law, (ii) where you have upgraded to another subscription plan and wish to cancel the upgrade, or (iii) in limited cases as explicitly stated by Coursera or in specific promotional terms. \n Coursera reserves the right to deny refund requests, even in cases that might otherwise appear eligible. Such denials may include, but are not limited to, situations involving violations of our Terms of Use , Code of Conduct , or Honor Code , repeated refund requests, prior refunds processed through a third-party marketplace, chargeback activity, or where you have completed graded content and are dissatisfied with their performance.","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/terms","snapshot_sha256":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58","wayback_url":null,"deep_link":"https://www.coursera.org/about/terms#:~:text=%20All%20subscriptions%20will,dissatisfied%20with%20their%20performance.","char_start":46638,"char_end":47636}},{"surface":"tier_differences","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" For monthly subscriptions, to avoid being charged after the applicable free trial period, you must cancel the subscription before the trial ends. \n For annual subscriptions, which are paid in full at the time of purchase, you must cancel within 14 days to receive a refund.\n If you pre-enroll in a specialization through a subscription, you may cancel for a full refund within 7 days of the specialization launch, or before earning a certificate, whichever is earlier.\n To cancel the subscription, you must cancel under your account “My Purchase” page or through Coursera’s Support Services . Cancellation is effective at the end of the current billing period. You will retain access for the remainder of that period and no further charges will be incurred. For specialization subscriptions, Coursera will automatically cancel the subscription at the end of the month in which you earn a certificate for the full specialization.","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/terms","snapshot_sha256":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58","wayback_url":null,"deep_link":"https://www.coursera.org/about/terms#:~:text=%20For%20monthly%20subscriptions%2C,for%20the%20full%20specialization.","char_start":47672,"char_end":48601}},{"surface":"tier_differences","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Certain jurisdictions provide you with additional consumer protection rights. For example, if you are located in the United Kingdom or countries in the European Union you may be entitled to a 14-day refund period that begins when access to the applicable subscription commences. If you wish to exercise the right of withdrawal under these laws must submit a request through the Learner Help Center .\n Coursera will verify your location using the information associated with their account and process the refund if eligible. As of the effective date of this policy, countries such as the United States, Mexico, and India do not provide extended refund or withdrawal periods beyond Coursera’s free trial period.\n Please allow 7 – 10 business days for any applicable refund to be processed and reflected in your account. ","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/terms","snapshot_sha256":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58","wayback_url":null,"deep_link":"https://www.coursera.org/about/terms#:~:text=%20Certain%20jurisdictions%20provide,in%20your%20account.%20","char_start":48655,"char_end":49474}},{"surface":"tier_differences","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Refunds are not available where you have accessed, unlocked, or otherwise obtained any benefit or item of value from premium content made available as part of a purchase, including any content designated as restricted or protected by a paywall or other access control mechanism.","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/terms","snapshot_sha256":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58","wayback_url":null,"deep_link":"https://www.coursera.org/about/terms#:~:text=%20Refunds%20are%20not,other%20access%20control%20mechanism.","char_start":50340,"char_end":50619}},{"surface":"tier_differences","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Refund policies for Degree, and University Certificate programs are set and administered by the content provider offering the program. You should consult the institution’s policies and communications for specific refund terms.","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/terms","snapshot_sha256":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58","wayback_url":null,"deep_link":"https://www.coursera.org/about/terms#:~:text=%20Refund%20policies%20for,for%20specific%20refund%20terms.","char_start":50678,"char_end":50905}},{"surface":"tier_differences","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":" Coursera may occasionally offer special discounts or promotional offers. Eligibility for these offers is determined at Coursera’s sole discretion. Offers may be revoked if you are deemed ineligible. Coursera may consider factors such as your payment method or account history to determine eligibility. Limitations and terms will be disclosed at the time the offer is presented.","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/terms","snapshot_sha256":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58","wayback_url":null,"deep_link":"https://www.coursera.org/about/terms#:~:text=%20Coursera%20may%20occasionally,the%20offer%20is%20presented.","char_start":51587,"char_end":51965}},{"surface":"tier_differences","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Coursera reserves the right to change its subscription plans or adjust pricing at any time and at its sole discretion. Except where otherwise stated, any changes will take effect following advance notice to you.","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/terms","snapshot_sha256":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58","wayback_url":null,"deep_link":"https://www.coursera.org/about/terms#:~:text=%20Coursera%20reserves%20the,advance%20notice%20to%20you.","char_start":52021,"char_end":52233}},{"surface":"tier_differences","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" This section applies to all Coursera subscription offerings, including Coursera Lite, Coursera Plus Monthly and Annual plans, and individual course or specialization subscriptions. For Coursera Plus Annual, Coursera offers a 14-day refund period. Certain subscriptions may come with a free trial period. Please see the applicable check out page for details regarding free trial availability and duration.\n Certificates cannot be earned during the free trial. In order to receive a certificate of completion, you must either (i) consent to being charged for the first applicable payment of their subscription, by ending the free trial period early; or (ii) wait until the relevant free trial period has expired without cancelling their subscription.","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/terms","snapshot_sha256":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58","wayback_url":null,"deep_link":"https://www.coursera.org/about/terms#:~:text=%20This%20section%20applies,without%20cancelling%20their%20subscription.","char_start":45871,"char_end":46620}},{"surface":"tier_differences","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":" If a purchase is made through a third-party marketplace, such as the Apple App Store or another payment platform, the refund policy of that marketplace applies. In such cases, Coursera does not process the refund and assumes no responsibility for the marketplace’s decision. Unless explicitly stated otherwise by Coursera, the third-party provider is solely responsible for handling any refund requests.","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/terms","snapshot_sha256":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58","wayback_url":null,"deep_link":"https://www.coursera.org/about/terms#:~:text=%20If%20a%20purchase,handling%20any%20refund%20requests.","char_start":51148,"char_end":51552}},{"surface":"tier_differences","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Coursera does not offer refunds for Guided Projects or any other projects. ","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/terms","snapshot_sha256":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58","wayback_url":null,"deep_link":"https://www.coursera.org/about/terms#:~:text=%20Coursera%20does%20not,any%20other%20projects.%20","char_start":44846,"char_end":44922}},{"surface":"tier_differences","risk":"low","confidence":"high","tier":"All","verified":true,"quote":"This section applies to all Coursera subscription offerings, including Coursera Lite, Coursera Plus Monthly and Annual plans, and individual course or specialization subscriptions. For Coursera Plus Annual, Coursera offers a 14-day refund period.","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/terms","snapshot_sha256":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58","wayback_url":null,"deep_link":"https://www.coursera.org/about/terms#:~:text=This%20section%20applies%20to,a%2014-day%20refund%20period.","char_start":45872,"char_end":46118}},{"surface":"tier_differences","risk":"medium","confidence":"medium","tier":"Paid","verified":true,"quote":"Coursera offers paid Services (e.g., course certificates for certain courses) for a fee. Unless otherwise stated, fees are quoted in local currency. You are responsible for paying all fees charged by or for Coursera and applicable taxes in a timely manner with a payment mechanism associated with the applicable paid Services. If your payment method fails or your account is past due, we may collect fees using other collection mechanisms.","caution":"Paid tier users face additional obligations including timely payment, tax liability, and exposure to debt collection if payments fail. Fee changes are at Coursera's sole discretion and effective immediately upon posting.","provenance":{"source_url":"https://www.coursera.org/about/terms","snapshot_sha256":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58","wayback_url":null,"deep_link":"https://www.coursera.org/about/terms#:~:text=Coursera%20offers%20paid%20Services,using%20other%20collection%20mechanisms.","char_start":10426,"char_end":10865}},{"surface":"tier_differences","risk":"medium","confidence":"high","tier":"Paid","verified":true,"quote":"For Degree, MasterTrack, and University Certificate Programs, consequences are at the sole discretion of the content provider.","caution":"Honor Code enforcement rules differ materially between standard (non-degree) and premium degree-track products, with degree users subject to third-party discretion rather than Coursera's defined process.","provenance":{"source_url":"https://www.coursera.org/about/terms","snapshot_sha256":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58","wayback_url":null,"deep_link":"https://www.coursera.org/about/terms#:~:text=For%20Degree%2C%20MasterTrack%2C%20and,of%20the%20content%20provider.","char_start":58439,"char_end":58565}},{"surface":"tier_differences","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" If you upgrade from one product or plan to another (for example, from a one-time purchase of a Course to Coursera Plus monthly), you may cancel as applicable within the trial period days of the upgrade, only where trial period is offered as a part of the new product to avoid being charged on the next billing date or request a refund within 7 days of the date of first payment or start date of the new product, whichever is earlier if no trial period is offered.\n If you upgrade from Coursera Plus monthly to a Coursera Plus annual plan, then you may cancel the subscription plan within 14 days from the date the first payment is made for the new Coursera Plus annual plan to receive a refund.\n Please allow 7 – 10 business days for any applicable refund to be processed and reflected in your account.","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/terms","snapshot_sha256":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58","wayback_url":null,"deep_link":"https://www.coursera.org/about/terms#:~:text=%20If%20you%20upgrade,reflected%20in%20your%20account.","char_start":49505,"char_end":50308}},{"surface":"indemnity_liability","risk":"high","confidence":"medium","tier":"All","verified":true,"quote":"TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES AND ALL INCLUDED CONTENT ARE PROVIDED ON AN \"AS IS\" BASIS WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS OR IMPLIED. SOME OF COURSERA’S SERVICES UTILIZE ARTIFICIAL INTELLIGENCE (“AI”). CONSISTENT WITH THE FOREGOING, SERVICES THAT USE AI ARE PROVIDED ON AN “AS IS” BASIS WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS OR IMPLIED. THE COURSERA PARTIES SPECIFICALLY DISCLAIM ANY AND ALL WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. THE COURSERA PARTIES FURTHER DISCLAIM ANY AND ALL LIABILITY RELATED TO YOUR ACCESS OR USE OF THE SERVICES OR ANY RELATED CONTENT. YOU ACKNOWLEDGE AND AGREE THAT ANY ACCESS TO OR USE OF THE SERVICES OR SUCH CONTENT IS AT YOUR OWN RISK.","caution":"Blanket disclaimer of all warranties including for AI-generated outputs; all risk placed on the user.","provenance":{"source_url":"https://www.coursera.org/about/terms","snapshot_sha256":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58","wayback_url":null,"deep_link":"https://www.coursera.org/about/terms#:~:text=TO%20THE%20MAXIMUM%20EXTENT,AT%20YOUR%20OWN%20RISK.","char_start":14636,"char_end":15478}},{"surface":"indemnity_liability","risk":"high","confidence":"medium","tier":"All","verified":true,"quote":"TO THE MAXIMUM EXTENT PERMITTED BY LAW, COURSERA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM: (A) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES; (B) ANY CONDUCT OR CONTENT OF ANY PARTY OTHER THAN THE APPLICABLE COURSERA PARTY, INCLUDING WITHOUT LIMITATION, ANY DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT; OR (C) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR CONTENT OR INFORMATION. IN NO EVENT SHALL COURSERA'S AGGREGATE LIABILITY FOR ALL CLAIMS RELATED TO THE SERVICES EXCEED TWENTY U.S. DOLLARS ($20) OR THE TOTAL AMOUNT OF FEES RECEIVED BY COURSERA FROM YOU FOR THE USE OF PAID SERVICES DURING THE PAST SIX MONTHS, WHICHEVER IS GREATER.","caution":"Aggregate liability capped at $20 for free-tier users; even paid users are capped at 6 months of fees. Excludes all consequential and indirect damages.","provenance":{"source_url":"https://www.coursera.org/about/terms","snapshot_sha256":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58","wayback_url":null,"deep_link":"https://www.coursera.org/about/terms#:~:text=TO%20THE%20MAXIMUM%20EXTENT,MONTHS%2C%20WHICHEVER%20IS%20GREATER.","char_start":15888,"char_end":16762}},{"surface":"indemnity_liability","risk":"medium","confidence":"medium","tier":"All","verified":true,"quote":"No refunds will be issued in the case of any corrective action for such violations.","caution":"Users forfeit paid subscription or course fees upon enforcement of an Honor Code violation, even if the determination is disputed, effectively transferring financial risk entirely to the user.","provenance":{"source_url":"https://www.coursera.org/about/terms","snapshot_sha256":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58","wayback_url":null,"deep_link":"https://www.coursera.org/about/terms#:~:text=No%20refunds%20will%20be,action%20for%20such%20violations.","char_start":58025,"char_end":58108}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" We will regularly review our compliance with the statements set forth in this DPF Notice, and we will provide an independent way to resolve complaints about our privacy practices. We encourage interested persons to first contact us (contact information provided below) and we will investigate and attempt to resolve any complaints and disputes regarding use and disclosure of Personal Data in accordance with the Principles. If your enquiry is not satisfactorily addressed by us, we have registered with the International Centre for Dispute Resolution (\"ICDR\"), a division of the American Arbitration Association, to provide independent third party dispute resolution (free of charge) to you. To contact ICDR and/or learn more about the company’s dispute resolution services, including complaint submission, please visit: https://go.adr.org/dpf_irm.html . There may also be circumstances when disputes can be resolved through the DPF binding arbitration process. Please see the DPF website for further information . For residents of the UK, the EEA, Switzerland, or other region that offers similar data protection rights, you may also lodge a complaint with your local data protection supervisory authority or seek a remedy through the courts. In the UK, the relevant supervisory authority is the Information Commissioner’s Office which can be contacted at https://ico.org.uk/ . A list of EEA supervisory authorities and how to contact them is available from the European Data Protection Board at https://edpb.europa.eu/about-edpb/about-edpb/members_en . ","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/privacy","snapshot_sha256":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1","wayback_url":null,"deep_link":"https://www.coursera.org/about/privacy#:~:text=%20We%20will%20regularly,at%20https%3A%2F%2Fedpb.europa.eu%2Fabout-edpb%2Fabout-edpb%2Fmembers_en%20.%20","char_start":42251,"char_end":43808}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" The Services may allow you to enroll in Degree, MasterTrack, and University Certificate programs or similar programs offered by our Content Providers on the Coursera platform. Our Content Providers serve as the distance education providers of these programs and determine admissions, refund, and graduation or completion policies and requirements. Nothing in these Terms shall restrict the applicability to you of any institutional policies established by our Content Provider in connection with these programs (e.g., student codes of conduct); such policies shall supplement these Terms and to the extent there is a conflict between such policies and these Terms, as between you and our Content Provider, our Content Provider’s policies shall govern.\n Depending on the program, tuition and fee payments for these programs may be collected by Coursera or our Content Partners. If your payment method fails or your account is past due, we or our Content Partners may collect tuition and fees using other collection mechanisms. Tuition and fees may vary based on your location and other factors, and Coursera and its Content Partners reserve the right to change any tuition and fees for future semesters or equivalent payment periods at their sole discretion. Refunds may be available for paid Services as described in our Refund Policy below. You are encouraged to research and consider whether the tuition and fees required for Content Offerings align with your professional and financial goals. ","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/terms","snapshot_sha256":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58","wayback_url":null,"deep_link":"https://www.coursera.org/about/terms#:~:text=%20The%20Services%20may,and%20financial%20goals.%20","char_start":11456,"char_end":12953}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES AND ALL INCLUDED CONTENT ARE PROVIDED ON AN \"AS IS\" BASIS WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS OR IMPLIED. SOME OF COURSERA’S SERVICES UTILIZE ARTIFICIAL INTELLIGENCE (“AI”). CONSISTENT WITH THE FOREGOING, SERVICES THAT USE AI ARE PROVIDED ON AN “AS IS” BASIS WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS OR IMPLIED. THE COURSERA PARTIES SPECIFICALLY DISCLAIM ANY AND ALL WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. THE COURSERA PARTIES FURTHER DISCLAIM ANY AND ALL LIABILITY RELATED TO YOUR ACCESS OR USE OF THE SERVICES OR ANY RELATED CONTENT. YOU ACKNOWLEDGE AND AGREE THAT ANY ACCESS TO OR USE OF THE SERVICES OR SUCH CONTENT IS AT YOUR OWN RISK.\n YOU UNDERSTAND AND AGREE THAT YOU MUST VERIFY ANY AI OUTPUTS THAT YOU USE IN YOUR COURSEWORK AND COURSERA IS NOT RESPONSIBLE FOR INACCURATE OR INCOMPLETE AI OUTPUTS. YOU FURTHER AGREE TO USE AI-ENHANCED SERVICES IN ACCORDANCE WITH THE ACCEPTABLE USE POLICY . PLEASE READ OUR AI DISCLOSURE IN OUR PRIVACY NOTICE FOR MORE INFORMATION ON YOUR RIGHTS WITH RESPECT TO AI.","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/terms","snapshot_sha256":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58","wayback_url":null,"deep_link":"https://www.coursera.org/about/terms#:~:text=%20TO%20THE%20MAXIMUM,WITH%20RESPECT%20TO%20AI.","char_start":14635,"char_end":15846}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" TO THE MAXIMUM EXTENT PERMITTED BY LAW, COURSERA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM: (A) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES; (B) ANY CONDUCT OR CONTENT OF ANY PARTY OTHER THAN THE APPLICABLE COURSERA PARTY, INCLUDING WITHOUT LIMITATION, ANY DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT; OR (C) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR CONTENT OR INFORMATION. IN NO EVENT SHALL COURSERA'S AGGREGATE LIABILITY FOR ALL CLAIMS RELATED TO THE SERVICES EXCEED TWENTY U.S. DOLLARS ($20) OR THE TOTAL AMOUNT OF FEES RECEIVED BY COURSERA FROM YOU FOR THE USE OF PAID SERVICES DURING THE PAST SIX MONTHS, WHICHEVER IS GREATER.\n YOU ACKNOWLEDGE AND AGREE THAT THE DISCLAIMERS AND THE LIMITATIONS OF LIABILITY SET FORTH IN THIS TERMS OF USE REFLECT A REASONABLE AND FAIR ALLOCATION OF RISK BETWEEN YOU AND COURSERA, AND THAT THESE LIMITATIONS ARE AN ESSENTIAL BASIS TO COURSERA'S ABILITY TO MAKE THE SERVICES AVAILABLE TO YOU ON AN ECONOMICALLY FEASIBLE BASIS.\n YOU AGREE THAT ANY CAUSE OF ACTION RELATED TO THE SERVICES MUST COMMENCE WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES. OTHERWISE, SUCH CAUSE OF ACTION IS PERMANENTLY BARRED.","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/terms","snapshot_sha256":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58","wayback_url":null,"deep_link":"https://www.coursera.org/about/terms#:~:text=%20TO%20THE%20MAXIMUM,ACTION%20IS%20PERMANENTLY%20BARRED.","char_start":15887,"char_end":17283}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" In accordance with applicable laws, if you are in the European Union and the United Kingdom you have a right of withdrawal for 14 days from the date a contract commences. You may withdraw without providing a reason and without incurring costs, except as noted. If the Services have already been fully performed with your express consent, or if Service use has begun with their acknowledgment, the right of withdrawal is forfeited. You must notify Coursera of your decision to withdraw using a clear statement at the Learner Help Center . If the contract is withdrawn, Coursera will reimburse all payments within 14 days of being notified. Reimbursement will be made using the original payment method unless otherwise agreed.\n Note: For subscriptions that come with a free trial, the trial period shall be counted as a part of and while counting the 14 days’ withdrawal right. ","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/terms","snapshot_sha256":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58","wayback_url":null,"deep_link":"https://www.coursera.org/about/terms#:~:text=%20In%20accordance%20with,days%E2%80%99%20withdrawal%20right.%20","char_start":52284,"char_end":53161}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" You agree to indemnify, defend, and hold harmless Coursera from any and all claims, liabilities, expenses, and damages (to the extent attributable to you under the applicable law), including reasonable attorneys' fees and costs, made by any third party related to: (a) your use or attempted use of the Services in violation of these Terms; (b) your violation of any law or rights of any third party; or (c) User Content, including without limitation any claim of infringement or misappropriation of intellectual property or other proprietary rights.","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/terms","snapshot_sha256":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58","wayback_url":null,"deep_link":"https://www.coursera.org/about/terms#:~:text=%20You%20agree%20to,or%20other%20proprietary%20rights.","char_start":18922,"char_end":19477}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Our Content Providers and integrated service providers are third party beneficiaries of the Terms and may enforce those provisions of the Terms that relate to them.","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/terms","snapshot_sha256":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58","wayback_url":null,"deep_link":"https://www.coursera.org/about/terms#:~:text=%20Our%20Content%20Providers,that%20relate%20to%20them.","char_start":36379,"char_end":36544}},{"surface":"indemnity_liability","risk":"high","confidence":"medium","tier":"All","verified":true,"quote":"You agree to indemnify, defend, and hold harmless Coursera from any and all claims, liabilities, expenses, and damages (to the extent attributable to you under the applicable law), including reasonable attorneys' fees and costs, made by any third party related to: (a) your use or attempted use of the Services in violation of these Terms; (b) your violation of any law or rights of any third party; or (c) User Content, including without limitation any claim of infringement or misappropriation of intellectual property or other proprietary rights.","caution":"Users must indemnify Coursera for third-party IP claims related to user content, including attorneys' fees. Scope is broad.","provenance":{"source_url":"https://www.coursera.org/about/terms","snapshot_sha256":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58","wayback_url":null,"deep_link":"https://www.coursera.org/about/terms#:~:text=You%20agree%20to%20indemnify%2C,or%20other%20proprietary%20rights.","char_start":18923,"char_end":19477}},{"surface":"indemnity_liability","risk":"high","confidence":"high","tier":"All","verified":true,"quote":"YOU AGREE THAT ANY CAUSE OF ACTION RELATED TO THE SERVICES MUST COMMENCE WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES. OTHERWISE, SUCH CAUSE OF ACTION IS PERMANENTLY BARRED.","caution":"Contractual limitation period of 1 year — shorter than many statutory limitation periods — permanently bars claims not filed in time.","provenance":{"source_url":"https://www.coursera.org/about/terms","snapshot_sha256":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58","wayback_url":null,"deep_link":"https://www.coursera.org/about/terms#:~:text=YOU%20AGREE%20THAT%20ANY,ACTION%20IS%20PERMANENTLY%20BARRED.","char_start":17101,"char_end":17283}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Through the Services, you will have the ability to access and/or use content provided by instructors, other users, and/or other third parties and links to websites and services maintained by third parties. Coursera cannot guarantee that such third party content, in the Services or elsewhere, will be free of material you may find objectionable or otherwise inappropriate or of malware or other contaminants that may harm your computer, mobile device, or any files therein. Coursera disclaims any responsibility or liability related to your access or use of, or inability to access or use, such third party content.","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/terms","snapshot_sha256":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58","wayback_url":null,"deep_link":"https://www.coursera.org/about/terms#:~:text=%20Through%20the%20Services%2C,such%20third%20party%20content.","char_start":8930,"char_end":9546}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"In Switzerland, the supervisory authority is the Federal Data Protection and Information Commissioner (FDPIC) available at https://www.edoeb.admin.ch/de .\n In the context of an onward transfer, Coursera has responsibility for the processing of Personal Data it receives under the DPF and subsequently transfers to a third party acting as an agent on its behalf. Coursera shall remain liable under the Principles if its agent processes such Personal Data in a manner inconsistent with the Principles, unless Coursera proves that it is not responsible for the event giving rise to the damage.","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/privacy","snapshot_sha256":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1","wayback_url":null,"deep_link":"https://www.coursera.org/about/privacy#:~:text=In%20Switzerland%2C%20the%20supervisory,rise%20to%20the%20damage.","char_start":43808,"char_end":44398}},{"surface":"confidentiality","risk":"medium","confidence":"medium","tier":"All","verified":true,"quote":"By submitting any Feedback, you grant us the right to use the Feedback without any restriction or any compensation to you. By accepting your Feedback, Coursera does not waive any rights to use similar or related Feedback previously known to Coursera, developed by our employees, contractors, or obtained from other sources.","caution":"Feedback submitted by users carries no confidentiality protection and can be used by Coursera without restriction or compensation. Users should not submit proprietary or sensitive ideas as Feedback.","provenance":{"source_url":"https://www.coursera.org/about/terms","snapshot_sha256":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58","wayback_url":null,"deep_link":"https://www.coursera.org/about/terms#:~:text=By%20submitting%20any%20Feedback%2C,obtained%20from%20other%20sources.","char_start":8171,"char_end":8494}},{"surface":"confidentiality","risk":"unknown","confidence":"low","tier":"All","verified":true,"quote":"Confidentiality & Security of Personal Data","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/privacy","snapshot_sha256":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1","wayback_url":null,"deep_link":"https://www.coursera.org/about/privacy#:~:text=Confidentiality%20%26%20Security%20of%20Personal%20Data","char_start":2188,"char_end":2231}},{"surface":"confidentiality","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":"We will use industry standard physical, technical, and administrative security measures to keep your Personal Data confidential and secure, and will not share it with third parties, except as otherwise provided in this Privacy Notice, or unless such disclosure is necessary in special cases, such as a physical threat to you or others, as permitted by applicable law. Because the Internet is not a 100% secure environment, we cannot guarantee the security of Personal Data, and there is some risk that an unauthorized third party may find a way to circumvent our security systems or that transmission of your information over the Internet will be intercepted.","caution":"Platform disclaims ability to guarantee security; confidentiality obligation is heavily qualified by exceptions throughout the Privacy Notice.","provenance":{"source_url":"https://www.coursera.org/about/privacy","snapshot_sha256":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1","wayback_url":null,"deep_link":"https://www.coursera.org/about/privacy#:~:text=We%20will%20use%20industry,Internet%20will%20be%20intercepted.","char_start":29296,"char_end":29955}},{"surface":"confidentiality","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" We will use industry standard physical, technical, and administrative security measures to keep your Personal Data confidential and secure, and will not share it with third parties, except as otherwise provided in this Privacy Notice, or unless such disclosure is necessary in special cases, such as a physical threat to you or others, as permitted by applicable law. Because the Internet is not a 100% secure environment, we cannot guarantee the security of Personal Data, and there is some risk that an unauthorized third party may find a way to circumvent our security systems or that transmission of your information over the Internet will be intercepted. It is your responsibility to protect the security of your login information. Please note that e-mail communications are typically not encrypted and should not be considered secure.","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/privacy","snapshot_sha256":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1","wayback_url":null,"deep_link":"https://www.coursera.org/about/privacy#:~:text=%20We%20will%20use,not%20be%20considered%20secure.","char_start":29295,"char_end":30136}},{"surface":"subprocessors_data_sharing","risk":"medium","confidence":"medium","tier":"All","verified":true,"quote":"We also use session-replay technologies, such as those provided by Amplitude, who employs software code to record users’ interactions with the Site in a manner that allows us to watch video replays of those user sessions. The replays capture data such as mouse movements, page visits, network requests and responses, console logs, JavaScript exceptions, and browser performance metrics.","caution":"Amplitude is explicitly named as a third-party recipient of detailed session interaction data.","provenance":{"source_url":"https://www.coursera.org/about/privacy","snapshot_sha256":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1","wayback_url":null,"deep_link":"https://www.coursera.org/about/privacy#:~:text=We%20also%20use%20session-replay,and%20browser%20performance%20metrics.","char_start":10327,"char_end":10713}},{"surface":"subprocessors_data_sharing","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":"Third Party Payment Processing . Coursera provides you with the ability to pay for Content Offerings and other Services using a credit card or other methods through a third party payment processing service provider. Please note that our service provider – not Coursera – collects and processes your financial information. Our third party payment processing service providers include Stripe , Braintree , GPay , ApplePay , PayPal , CashApp , Klarna , RazorPay , and dLocal . Each of these payment processors may use your financial information in accordance with their privacy policy, which is linked above.","caution":"Financial data is processed by at least eight third-party processors, each governed by their own privacy policies. Users lose the protection of Coursera's privacy commitments for this data category.","provenance":{"source_url":"https://www.coursera.org/about/privacy","snapshot_sha256":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1","wayback_url":null,"deep_link":"https://www.coursera.org/about/privacy#:~:text=Third%20Party%20Payment%20Processing,which%20is%20linked%20above.","char_start":13175,"char_end":13780}},{"surface":"subprocessors_data_sharing","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":"Coursera Contractors . We use various third party service providers, vendors, and contractors (collectively, \" Contractors \") to support Coursera’s activities, including the purposes listed in this section of the Privacy Notice. Our Contractors will have access to Personal Data to the extent necessary for provision of their services to Coursera. These Contractors may include vendors and suppliers that provide us with technology, services, and/or content related to the operation and maintenance of the Site or the Content Offerings, or related to Coursera’s other business activities. This may include for targeted advertising and custom audience activities. Access to your Personal Data by these Contractors is limited to the information reasonably necessary for the Contractor to perform its limited function for us.","caution":"Personal data is shared with an undefined and potentially unlimited set of contractors, including for targeted advertising. The list of contractors is not enumerated, making it difficult for users to assess risk.","provenance":{"source_url":"https://www.coursera.org/about/privacy","snapshot_sha256":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1","wayback_url":null,"deep_link":"https://www.coursera.org/about/privacy#:~:text=Coursera%20Contractors%20.%20We,limited%20function%20for%20us.","char_start":24931,"char_end":25753}},{"surface":"subprocessors_data_sharing","risk":"medium","confidence":"high","tier":"Enterprise","verified":true,"quote":"Coursera Customers . For learners who are part of a Coursera Enterprise program, Coursera may share your course progress, completion status, and other analytics or usage information (\" Analytics Data \") with your Coursera Enterprise program for organizational purposes such as verifying enrollment, tracking completion of required or optional training, supporting internal learning and development programs, and generating related reporting.","caution":"Enterprise learners' detailed progress and usage data is shared with their employer/institution without an explicit individual consent requirement, potentially affecting employment-related decisions.","provenance":{"source_url":"https://www.coursera.org/about/privacy","snapshot_sha256":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1","wayback_url":null,"deep_link":"https://www.coursera.org/about/privacy#:~:text=Coursera%20Customers%20.%20For,and%20generating%20related%20reporting.","char_start":25757,"char_end":26198}},{"surface":"subprocessors_data_sharing","risk":"high","confidence":"medium","tier":"All","verified":true,"quote":"We may share your Personal Data, including Analytics Data, with Content Providers and other business partners of Coursera so that Content Providers and other business partners may share information about their products and services that may be of interest to you where they are legally entitled to do so.","caution":"Personal Data and Analytics Data shared with third-party business partners for marketing/promotional purposes, constituting potential data sale or targeted advertising.","provenance":{"source_url":"https://www.coursera.org/about/privacy","snapshot_sha256":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1","wayback_url":null,"deep_link":"https://www.coursera.org/about/privacy#:~:text=We%20may%20share%20your,entitled%20to%20do%20so.","char_start":26811,"char_end":27115}},{"surface":"subprocessors_data_sharing","risk":"low","confidence":"medium","tier":"All","verified":true,"quote":"Coursera may provide limited personal information (including name, email address, and badge metadata) to its third party digital credentialing platform (Credly) to allow you to set up an account with Credly to receive your course completion badge.","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/privacy","snapshot_sha256":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1","wayback_url":null,"deep_link":"https://www.coursera.org/about/privacy#:~:text=Coursera%20may%20provide%20limited,your%20course%20completion%20badge.","char_start":27148,"char_end":27395}},{"surface":"subprocessors_data_sharing","risk":"low","confidence":"medium","tier":"All","verified":true,"quote":"In the context of an onward transfer, Coursera has responsibility for the processing of Personal Data it receives under the DPF and subsequently transfers to a third party acting as an agent on its behalf. Coursera shall remain liable under the Principles if its agent processes such Personal Data in a manner inconsistent with the Principles, unless Coursera proves that it is not responsible for the event giving rise to the damage.","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/privacy","snapshot_sha256":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1","wayback_url":null,"deep_link":"https://www.coursera.org/about/privacy#:~:text=In%20the%20context%20of,rise%20to%20the%20damage.","char_start":43964,"char_end":44398}},{"surface":"subprocessors_data_sharing","risk":"high","confidence":"medium","tier":"All","verified":true,"quote":"Coursera may share Analytics Data with your employer (where they are an existing Coursera enterprise customer), for organizational purposes such as verifying enrollment, tracking completion of required or optional training, supporting internal learning and development programs, and generating related reporting.","caution":"Employer access to detailed learning analytics is broadly framed and includes both required and optional training, giving employers extensive visibility into individual learning behaviour.","provenance":{"source_url":"https://www.coursera.org/about/privacy","snapshot_sha256":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1","wayback_url":null,"deep_link":"https://www.coursera.org/about/privacy#:~:text=Coursera%20may%20share%20Analytics,and%20generating%20related%20reporting.","char_start":48588,"char_end":48900}},{"surface":"subprocessors_data_sharing","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" from third parties, including affiliates, business partners, etc. (e.g., when you complete third party surveys or interact with third party and/or partner sites).\n For us to provide you with our Products or Services, you may be required to provide Personal Data directly to third parties. Please see the section entitled “Personal Data third parties collect from you directly” for more information. ","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/privacy","snapshot_sha256":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1","wayback_url":null,"deep_link":"https://www.coursera.org/about/privacy#:~:text=%20from%20third%20parties%2C,for%20more%20information.%20","char_start":5759,"char_end":6159}},{"surface":"subprocessors_data_sharing","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Data relating to your use of partner sites : This may include information such as the amount of time spent on the partner site and pages viewed . Partner sites providing Content Offering-related tools and services to Coursera users may collect non-financial individual-level user data regarding the individual’s use of that partner site while the partner sites provide those services to Coursera. The partner sites may share that data with Coursera for the purpose of improving our Services, the partner site’s services, and the individual’s education experience. ","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/privacy","snapshot_sha256":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1","wayback_url":null,"deep_link":"https://www.coursera.org/about/privacy#:~:text=%20Data%20relating%20to,individual%E2%80%99s%20education%20experience.%20","char_start":11417,"char_end":11982}},{"surface":"subprocessors_data_sharing","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" The different Coursera entities share common goals and certain resources. As such, your Personal Data may be shared amongst these entities and our affiliates and subsidiaries, and other affiliated organisations.\n We may share your Personal Data with third parties as follows:\n Coursera Contractors . We use various third party service providers, vendors, and contractors (collectively, \" Contractors \") to support Coursera’s activities, including the purposes listed in this section of the Privacy Notice. Our Contractors will have access to Personal Data to the extent necessary for provision of their services to Coursera. These Contractors may include vendors and suppliers that provide us with technology, services, and/or content related to the operation and maintenance of the Site or the Content Offerings, or related to Coursera’s other business activities. This may include for targeted advertising and custom audience activities. Access to your Personal Data by these Contractors is limited to the information reasonably necessary for the Contractor to perform its limited function for us. ","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/privacy","snapshot_sha256":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1","wayback_url":null,"deep_link":"https://www.coursera.org/about/privacy#:~:text=%20The%20different%20Coursera,function%20for%20us.%20","char_start":24653,"char_end":25754}},{"surface":"subprocessors_data_sharing","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Content Providers : We may share your Personal Data, including Analytics Data, with Content Providers and other business partners of Coursera so that Content Providers and other business partners may share information about their products and services that may be of interest to you where they are legally entitled to do so.","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/privacy","snapshot_sha256":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1","wayback_url":null,"deep_link":"https://www.coursera.org/about/privacy#:~:text=%20Content%20Providers%20%3A,entitled%20to%20do%20so.","char_start":26790,"char_end":27115}},{"surface":"subprocessors_data_sharing","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" External advisors : Coursera may share your Personal Data with external advisors including lawyers and consultants when we believe it is appropriate (e.g., to protect and defend the rights, property, or safety of Coursera).","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/privacy","snapshot_sha256":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1","wayback_url":null,"deep_link":"https://www.coursera.org/about/privacy#:~:text=%20External%20advisors%20%3A,or%20safety%20of%20Coursera).","char_start":27704,"char_end":27928}},{"surface":"subprocessors_data_sharing","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Coursera may share your course progress, completion status, and other analytics or usage information (\" Analytics Data \") with OpenAI (who may in turn share this Analytics Data with your employer), for the purposes of monitoring the App’s performance, evaluating course engagement, and improving the integration between the App and ChatGPT.","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/privacy","snapshot_sha256":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1","wayback_url":null,"deep_link":"https://www.coursera.org/about/privacy#:~:text=%20Coursera%20may%20share,the%20App%20and%20ChatGPT.","char_start":48244,"char_end":48585}},{"surface":"subprocessors_data_sharing","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Coursera may share Analytics Data with your employer (where they are an existing Coursera enterprise customer), for organizational purposes such as verifying enrollment, tracking completion of required or optional training, supporting internal learning and development programs, and generating related reporting. ","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/privacy","snapshot_sha256":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1","wayback_url":null,"deep_link":"https://www.coursera.org/about/privacy#:~:text=%20Coursera%20may%20share,generating%20related%20reporting.%20","char_start":48587,"char_end":48901}},{"surface":"subprocessors_data_sharing","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"To comply with our legal obligations \n Identity and Contact Data; Account Registration Data; Product or Service Purchase Information; Information about your interests, preferences and affiliations; Content of your Communications; Education, Career and Skills Information; Demographic Information; Personal Data we collect from your device(s); Survey data To disclose and/or transfer your Personal Data to an acquirer, assignee or other successor entity in connection with a sale, merger, or reorganization of all or substantially all of the equity, business, or assets of Coursera, or becomes an affiliate or subsidiary of Coursera. For our legitimate interests to engage in a sale, merger, or reorganization process ","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/privacy","snapshot_sha256":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1","wayback_url":null,"deep_link":"https://www.coursera.org/about/privacy#:~:text=To%20comply%20with%20our,or%20reorganization%20process%20","char_start":21282,"char_end":21999}},{"surface":"subprocessors_data_sharing","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Unless otherwise stated in this Policy or explicitly during the sign-up process, Coursera is not obligated to provide refunds or credits for any other paid services.","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/terms","snapshot_sha256":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58","wayback_url":null,"deep_link":"https://www.coursera.org/about/terms#:~:text=%20Unless%20otherwise%20stated,any%20other%20paid%20services.","char_start":50941,"char_end":51107}},{"surface":"subprocessors_data_sharing","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":"If a purchase is made through a third-party marketplace, such as the Apple App Store or another payment platform, the refund policy of that marketplace applies. In such cases, Coursera does not process the refund and assumes no responsibility for the marketplace’s decision.","caution":"When purchasing via third-party marketplaces, Coursera disclaims all responsibility for refund decisions and defers entirely to third-party policies, which may be less favorable or harder to access.","provenance":{"source_url":"https://www.coursera.org/about/terms","snapshot_sha256":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58","wayback_url":null,"deep_link":"https://www.coursera.org/about/terms#:~:text=If%20a%20purchase%20is,for%20the%20marketplace%E2%80%99s%20decision.","char_start":51149,"char_end":51423}},{"surface":"subprocessors_data_sharing","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":"This license includes granting Coursera the right to authorize Content Providers to use User Content with their registered students, on-campus learners, or other learners independent of the Services.","caution":"Coursera can sublicense User Content to Content Providers (universities and other organizations) for use with their own student populations outside of the Coursera platform, broadening data/content sharing beyond the user's direct relationship with Coursera.","provenance":{"source_url":"https://www.coursera.org/about/terms","snapshot_sha256":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58","wayback_url":null,"deep_link":"https://www.coursera.org/about/terms#:~:text=This%20license%20includes%20granting,independent%20of%20the%20Services.","char_start":7516,"char_end":7715}},{"surface":"subprocessors_data_sharing","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Government Authorities : Coursera may share your Personal Data with various government authorities (such as regulatory bodies, law enforcement activities, and national security organizations) as set out in the Table above including in response to lawful subpoenas, court orders, or other legal processes.","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/privacy","snapshot_sha256":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1","wayback_url":null,"deep_link":"https://www.coursera.org/about/privacy#:~:text=%20Government%20Authorities%20%3A,or%20other%20legal%20processes.","char_start":27397,"char_end":27702}},{"surface":"subprocessors_data_sharing","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" As described in the Privacy Notice, Coursera shares information when needed to deliver and support our services. For OpenAI courses taken through the App:\n Coursera will provide limited personal information (name, email address and badge metadata) to its third party digital credentialing platform (Credly) to allow you to set up an account with Credly to receive your OpenAI course completion badge.","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/privacy","snapshot_sha256":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1","wayback_url":null,"deep_link":"https://www.coursera.org/about/privacy#:~:text=%20As%20described%20in,OpenAI%20course%20completion%20badge.","char_start":47841,"char_end":48242}},{"surface":"subprocessors_data_sharing","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" We may obtain your Personal Data from third parties, including the following:\n Text and/or Images on third party sites : We may receive Personal Data when you access or log-in to a third party site, e.g., Facebook, from the Sites. This may include the text and/or images of your Personal Data available from the third party site.","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/privacy","snapshot_sha256":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1","wayback_url":null,"deep_link":"https://www.coursera.org/about/privacy#:~:text=%20We%20may%20obtain,the%20third%20party%20site.","char_start":10955,"char_end":11285}},{"surface":"subprocessors_data_sharing","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":"Identity and Contact Data; Account Registration Data; Product or Service Purchase Information; Information about your interests, preferences and affiliations; Content of your Communications; Education, Career and Skills Information; Demographic Information; Personal Data we collect from your device(s); Text and/or Images on third party sites; Survey data; Data relating to your use of partner sites To share your Personal Data with government authorities in response to lawful subpoenas, court orders, or other legal processes. To comply with our legal obligations","caution":"Virtually all data categories may be disclosed to government authorities in response to legal process. No mention of challenging overbroad requests or notifying users.","provenance":{"source_url":"https://www.coursera.org/about/privacy","snapshot_sha256":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1","wayback_url":null,"deep_link":"https://www.coursera.org/about/privacy#:~:text=Identity%20and%20Contact%20Data%3B,with%20our%20legal%20obligations","char_start":19894,"char_end":20460}},{"surface":"subprocessors_data_sharing","risk":"medium","confidence":"medium","tier":"All","verified":true,"quote":"Coursera may share limited personal information (name, email, course activity, and badge completion data) with OpenAI as necessary to troubleshoot the App and provide related customer support services.","caution":"Course activity data shared with OpenAI for support purposes; scope of 'course activity' is undefined and could encompass detailed learning interactions.","provenance":{"source_url":"https://www.coursera.org/about/privacy","snapshot_sha256":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1","wayback_url":null,"deep_link":"https://www.coursera.org/about/privacy#:~:text=Coursera%20may%20share%20limited,related%20customer%20support%20services.","char_start":48904,"char_end":49105}},{"surface":"subprocessors_data_sharing","risk":"low","confidence":"medium","tier":"All","verified":true,"quote":"Coursera provides you with the ability to pay for Content Offerings and other Services using a credit card or other methods through a third party payment processing service provider. Please note that our service provider – not Coursera – collects and processes your financial information. Our third party payment processing service providers include Stripe , Braintree , GPay , ApplePay , PayPal , CashApp , Klarna , RazorPay , and dLocal . Each of these payment processors may use your financial information in accordance with their privacy policy, which is linked above.","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/privacy","snapshot_sha256":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1","wayback_url":null,"deep_link":"https://www.coursera.org/about/privacy#:~:text=Coursera%20provides%20you%20with,which%20is%20linked%20above.","char_start":13208,"char_end":13780}},{"surface":"subprocessors_data_sharing","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Coursera Customers . For learners who are part of a Coursera Enterprise program, Coursera may share your course progress, completion status, and other analytics or usage information (\" Analytics Data \") with your Coursera Enterprise program for organizational purposes such as verifying enrollment, tracking completion of required or optional training, supporting internal learning and development programs, and generating related reporting.","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/privacy","snapshot_sha256":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1","wayback_url":null,"deep_link":"https://www.coursera.org/about/privacy#:~:text=%20Coursera%20Customers%20.,and%20generating%20related%20reporting.","char_start":25756,"char_end":26198}},{"surface":"subprocessors_data_sharing","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Our third party partners may collect your Personal Data directly from you in relation to our Products and Services, including the following:\n Identity Verification . Coursera may offer you the ability to verify your identity for select Services. In order to enroll for these Services, you may be required to provide us or our third-party identity verification vendor with Personal Data such as your name , address , date of birth , a headshot taken using a webcam or device camera, and a photo identification document . Coursera’s third-party identity verification vendor may use this Personal Data to generate biometric facial data, which is destroyed upon successful completion of verification and in no event after 2 years. Additionally, if you apply for financial aid in connection with these Services, you may be required to provide information regarding your income .","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/privacy","snapshot_sha256":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1","wayback_url":null,"deep_link":"https://www.coursera.org/about/privacy#:~:text=%20Our%20third%20party,regarding%20your%20income%20.","char_start":12298,"char_end":13172}},{"surface":"subprocessors_data_sharing","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Coursera will use your information to provide and operate our Live2Coursera services and will make certain information available to other Live2Coursera participants: For example, we will allow students to view the content uploaded by their instructors and will allow instructors to know which students have viewed their lectures. \n Coursera may also share certain information about your use of Live2Coursera Services back with any associated Third Party Offering. Please note that when you interact with any Third Party Offering, such Third Party Offering may independently collect information about you and solicit information from you. We have no control over, do not review, and are not responsible for a Third Party Offering's privacy practices. We recommend that you review any and all Third Party Offering’s privacy notice for more information. \n If you have any questions about how we handle your information, please contact us at privacy@coursera.org. ","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/privacy","snapshot_sha256":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1","wayback_url":null,"deep_link":"https://www.coursera.org/about/privacy#:~:text=%20Coursera%20will%20use,us%20at%20privacy%40coursera.org.%20","char_start":38854,"char_end":39820}},{"surface":"subprocessors_data_sharing","risk":"high","confidence":"medium","tier":"All","verified":true,"quote":"Coursera may share your course progress, completion status, and other analytics or usage information (\" Analytics Data \") with OpenAI (who may in turn share this Analytics Data with your employer), for the purposes of monitoring the App’s performance, evaluating course engagement, and improving the integration between the App and ChatGPT.","caution":"Analytics Data (including course progress and completion) may flow from Coursera to OpenAI and then onward to the user's employer, creating a multi-hop data sharing chain with limited user control.","provenance":{"source_url":"https://www.coursera.org/about/privacy","snapshot_sha256":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1","wayback_url":null,"deep_link":"https://www.coursera.org/about/privacy#:~:text=Coursera%20may%20share%20your,the%20App%20and%20ChatGPT.","char_start":48245,"char_end":48585}},{"surface":"subprocessors_data_sharing","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Affiliates, Subsidiaries, or Acquirers . Coursera may disclose and/or transfer your Personal Data to an affiliate, subsidiary, acquirer, assignee or other successor entity in connection with a sale, merger, or reorganization of all or substantially all of the equity, business, or assets of Coursera to which your Personal Data relates.","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/privacy","snapshot_sha256":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1","wayback_url":null,"deep_link":"https://www.coursera.org/about/privacy#:~:text=%20Affiliates%2C%20Subsidiaries%2C%20or,your%20Personal%20Data%20relates.","char_start":27930,"char_end":28267}},{"surface":"subprocessors_data_sharing","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":"Instructors : We may share your Personal Data and your performance in a given Content Offering with the instructor or instructors who taught it, with teaching assistants or other individuals designated by the instructor or instructors to assist with the creation, modification, or operation of the Content Offering, and with the Content Provider(s) with which they are affiliated.","caution":"Individual performance data is shared not just with instructors but also with teaching assistants and potentially the broader institution, without a clear consent step for the learner.","provenance":{"source_url":"https://www.coursera.org/about/privacy","snapshot_sha256":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1","wayback_url":null,"deep_link":"https://www.coursera.org/about/privacy#:~:text=Instructors%20%3A%20We%20may,which%20they%20are%20affiliated.","char_start":26408,"char_end":26788}},{"surface":"subprocessors_data_sharing","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Coursera may share limited personal information (name, email, course activity, and badge completion data) with OpenAI as necessary to troubleshoot the App and provide related customer support services.","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/privacy","snapshot_sha256":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1","wayback_url":null,"deep_link":"https://www.coursera.org/about/privacy#:~:text=%20Coursera%20may%20share,related%20customer%20support%20services.","char_start":48903,"char_end":49105}},{"surface":"subprocessors_data_sharing","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Coursera Partners . Coursera may share Personal Data, including Analytics Data, with university and industry partners, and other commercial partners including for the Purposes set out in the table above. ","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/privacy","snapshot_sha256":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1","wayback_url":null,"deep_link":"https://www.coursera.org/about/privacy#:~:text=%20Coursera%20Partners%20.,the%20table%20above.%20","char_start":26200,"char_end":26405}},{"surface":"subprocessors_data_sharing","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":" For your convenience we may provide links to sites operated by organizations other than Coursera (\" Third Party Sites \") that we believe may be of interest to you. We do not disclose your Personal Data to these Third Party Sites unless we have a lawful basis on which to do so. We do not endorse and are not responsible for the privacy practices of these Third Party Sites. If you choose to click on a link to one of these Third Party Sites, you should review the privacy policy posted on the other site to understand how that Third Party Site collects and uses your Personal Data.","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/privacy","snapshot_sha256":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1","wayback_url":null,"deep_link":"https://www.coursera.org/about/privacy#:~:text=%20For%20your%20convenience,uses%20your%20Personal%20Data.","char_start":24031,"char_end":24613}},{"surface":"subprocessors_data_sharing","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":"We may obtain your Personal Data from third parties, including the following:\n Text and/or Images on third party sites : We may receive Personal Data when you access or log-in to a third party site, e.g., Facebook, from the Sites. This may include the text and/or images of your Personal Data available from the third party site.\n\n Survey data : We may receive Personal Data when you provide information in response to a survey operated by a Content Provider.\n\n Data relating to your use of partner sites : This may include information such as the amount of time spent on the partner site and pages viewed . Partner sites providing Content Offering-related tools and services to Coursera users may collect non-financial individual-level user data regarding the individual’s use of that partner site while the partner sites provide those services to Coursera. The partner sites may share that data with Coursera for the purpose of improving our Services, the partner site’s services, and the individual’s education experience.","caution":"Coursera receives Personal Data from Facebook, partner sites, and Content Providers, meaning user data flows in from multiple third-party sources beyond direct user input.","provenance":{"source_url":"https://www.coursera.org/about/privacy","snapshot_sha256":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1","wayback_url":null,"deep_link":"https://www.coursera.org/about/privacy#:~:text=We%20may%20obtain%20your,the%20individual%E2%80%99s%20education%20experience.","char_start":10956,"char_end":11981}},{"surface":"subprocessors_data_sharing","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Third Party Payment Processing . Coursera provides you with the ability to pay for Content Offerings and other Services using a credit card or other methods through a third party payment processing service provider. Please note that our service provider – not Coursera – collects and processes your financial information. Our third party payment processing service providers include Stripe , Braintree , GPay , ApplePay , PayPal , CashApp , Klarna , RazorPay , and dLocal . Each of these payment processors may use your financial information in accordance with their privacy policy, which is linked above.","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/privacy","snapshot_sha256":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1","wayback_url":null,"deep_link":"https://www.coursera.org/about/privacy#:~:text=%20Third%20Party%20Payment,which%20is%20linked%20above.","char_start":13174,"char_end":13780}},{"surface":"subprocessors_data_sharing","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":"Coursera Partners . Coursera may share Personal Data, including Analytics Data, with university and industry partners, and other commercial partners including for the Purposes set out in the table above.","caution":"Personal data including detailed analytics may be shared with a broad range of commercial and academic partners. The scope is defined by reference to the full purposes table, which is very wide.","provenance":{"source_url":"https://www.coursera.org/about/privacy","snapshot_sha256":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1","wayback_url":null,"deep_link":"https://www.coursera.org/about/privacy#:~:text=Coursera%20Partners%20.%20Coursera,in%20the%20table%20above.","char_start":26201,"char_end":26404}},{"surface":"subprocessors_data_sharing","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Instructors : We may share your Personal Data and your performance in a given Content Offering with the instructor or instructors who taught it, with teaching assistants or other individuals designated by the instructor or instructors to assist with the creation, modification, or operation of the Content Offering, and with the Content Provider(s) with which they are affiliated.","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/privacy","snapshot_sha256":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1","wayback_url":null,"deep_link":"https://www.coursera.org/about/privacy#:~:text=%20Instructors%20%3A%20We,which%20they%20are%20affiliated.","char_start":26407,"char_end":26788}},{"surface":"subprocessors_data_sharing","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":"Coursera will provide limited personal information (name, email address and badge metadata) to its third party digital credentialing platform (Credly) to allow you to set up an account with Credly to receive your OpenAI course completion badge.","caution":"Personal information is shared with Credly (a named third party) to create an account on the user's behalf, potentially without explicit individual consent at the point of sharing.","provenance":{"source_url":"https://www.coursera.org/about/privacy","snapshot_sha256":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1","wayback_url":null,"deep_link":"https://www.coursera.org/about/privacy#:~:text=Coursera%20will%20provide%20limited,OpenAI%20course%20completion%20badge.","char_start":47998,"char_end":48242}},{"surface":"subprocessors_data_sharing","risk":"high","confidence":"medium","tier":"All","verified":true,"quote":"Coursera may also share certain information about your use of Live2Coursera Services back with any associated Third Party Offering. Please note that when you interact with any Third Party Offering, such Third Party Offering may independently collect information about you and solicit information from you. We have no control over, do not review, and are not responsible for a Third Party Offering's privacy practices.","caution":"Usage data shared with third-party platforms; Coursera explicitly disclaims responsibility for those platforms' privacy practices, leaving users with no recourse through Coursera.","provenance":{"source_url":"https://www.coursera.org/about/privacy","snapshot_sha256":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1","wayback_url":null,"deep_link":"https://www.coursera.org/about/privacy#:~:text=Coursera%20may%20also%20share,Party%20Offering%26%23x27%3Bs%20privacy%20practices.","char_start":39187,"char_end":39609}},{"surface":"subprocessors_data_sharing","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":"Coursera may share Personal Data, including Analytics Data, with university and industry partners, and other commercial partners including for the Purposes set out in the table above.","caution":"Personal Data including Analytics Data (behavioral/usage data) shared broadly with commercial partners beyond core service delivery.","provenance":{"source_url":"https://www.coursera.org/about/privacy","snapshot_sha256":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1","wayback_url":null,"deep_link":"https://www.coursera.org/about/privacy#:~:text=Coursera%20may%20share%20Personal,in%20the%20table%20above.","char_start":26221,"char_end":26404}},{"surface":"subprocessors_data_sharing","risk":"medium","confidence":"medium","tier":"All","verified":true,"quote":"Coursera may disclose and/or transfer your Personal Data to an affiliate, subsidiary, acquirer, assignee or other successor entity in connection with a sale, merger, or reorganization of all or substantially all of the equity, business, or assets of Coursera to which your Personal Data relates.","caution":"Personal Data transferable in M&A scenarios to unknown future entities without requiring user consent.","provenance":{"source_url":"https://www.coursera.org/about/privacy","snapshot_sha256":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1","wayback_url":null,"deep_link":"https://www.coursera.org/about/privacy#:~:text=Coursera%20may%20disclose%20and%2For,your%20Personal%20Data%20relates.","char_start":27972,"char_end":28267}},{"surface":"subprocessors_data_sharing","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Badge / Certificate Issuers : Coursera may provide limited personal information (including name, email address, and badge metadata) to its third party digital credentialing platform (Credly) to allow you to set up an account with Credly to receive your course completion badge.","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/privacy","snapshot_sha256":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1","wayback_url":null,"deep_link":"https://www.coursera.org/about/privacy#:~:text=%20Badge%20%2F%20Certificate,your%20course%20completion%20badge.","char_start":27117,"char_end":27395}},{"surface":"subprocessors_data_sharing","risk":"medium","confidence":"medium","tier":"All","verified":true,"quote":"Coursera may share your Personal Data with various government authorities (such as regulatory bodies, law enforcement activities, and national security organizations) as set out in the Table above including in response to lawful subpoenas, court orders, or other legal processes.","caution":"National security organizations explicitly mentioned as potential recipients; scope of 'lawful' disclosure is broad.","provenance":{"source_url":"https://www.coursera.org/about/privacy","snapshot_sha256":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1","wayback_url":null,"deep_link":"https://www.coursera.org/about/privacy#:~:text=Coursera%20may%20share%20your,or%20other%20legal%20processes.","char_start":27423,"char_end":27702}},{"surface":"audit_rights_dpa_residency","risk":"medium","confidence":"low","tier":"All","verified":true,"quote":"Our Site is primarily operated and managed on servers located and operated within the United States. In order to provide our products and Services to you, we may be sending your Personal Data outside of the country where you reside or are located, including to the United States. Accordingly, your Personal Data may be transferred outside of the country in which you reside or are located, including to countries that may not provide the same level of protection for your Personal Data. We are committed to protecting Personal Data when it is transferred. If you reside or are located within the EEA, UK, Switzerland (or other region that offers similar protections) and such data transfers occur, we take appropriate steps to ensure an equivalent level of protection for your Personal Data. We participate in and commit to adhering to the EU-U.S. Data Privacy Framework, the UK extension to the EU-U.S. Data Privacy Framework, or the Swiss-U.S. Data Privacy Framework when transferring data from the EEA, UK or Switzerland to the United States.","caution":"Data primarily processed in the US; transfers to countries with lower protection acknowledged; reliance on DPF which has faced legal challenges.","provenance":{"source_url":"https://www.coursera.org/about/privacy","snapshot_sha256":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1","wayback_url":null,"deep_link":"https://www.coursera.org/about/privacy#:~:text=Our%20Site%20is%20primarily,to%20the%20United%20States.","char_start":34348,"char_end":35393}},{"surface":"audit_rights_dpa_residency","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" If you have any privacy or AI-related questions, suggestions, unresolved problems, or complaints (including about a breach of the Australian Privacy Principles), you may contact us via privacy@coursera.org .\n If you reside or are located in the EEA, UK, Switzerland, or other region that offers similar protections, you may also make a complaint to your local supervisory body for data protection matters (our supervisory body for our UK entity below is the UK Information Commissioner's Office and our EU Representative is the Dutch Autoriteit Persoonsgegevens) or seek a remedy through local courts if you believe that your rights have been breached.\n Coursera BV serves as the EU Representative for Coursera, Inc. To contact Coursera BV, please use the following contact info :\n Post: Coursera Europe B.V.","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/privacy","snapshot_sha256":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1","wayback_url":null,"deep_link":"https://www.coursera.org/about/privacy#:~:text=%20If%20you%20have,Post%3A%20Coursera%20Europe%20B.V.","char_start":32835,"char_end":33649}},{"surface":"audit_rights_dpa_residency","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":"Email: eu-representative@coursera.org ","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/privacy","snapshot_sha256":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1","wayback_url":null,"deep_link":"https://www.coursera.org/about/privacy#:~:text=Email%3A%20eu-representative%40coursera.org%20","char_start":33996,"char_end":34034}},{"surface":"audit_rights_dpa_residency","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":" Our Site is primarily operated and managed on servers located and operated within the United States. In order to provide our products and Services to you, we may be sending your Personal Data outside of the country where you reside or are located, including to the United States. Accordingly, your Personal Data may be transferred outside of the country in which you reside or are located, including to countries that may not provide the same level of protection for your Personal Data. We are committed to protecting Personal Data when it is transferred. If you reside or are located within the EEA, UK, Switzerland (or other region that offers similar protections) and such data transfers occur, we take appropriate steps to ensure an equivalent level of protection for your Personal Data. We participate in and commit to adhering to the EU-U.S. Data Privacy Framework, the UK extension to the EU-U.S. Data Privacy Framework, or the Swiss-U.S. Data Privacy Framework when transferring data from the EEA, UK or Switzerland to the United States. Please see our Data Privacy Framework Notice, below, for further information. Where we cannot transfer Personal Data on the basis of the Data Privacy Framework, we rely on another approved transfer mechanism including the Standard Contractual Clauses and the UK Addendum (as applicable). If you want to obtain a copy of the transfer mechanism we use, please contact us using the details below. ","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/privacy","snapshot_sha256":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1","wayback_url":null,"deep_link":"https://www.coursera.org/about/privacy#:~:text=%20Our%20Site%20is,the%20details%20below.%20","char_start":34347,"char_end":35788}},{"surface":"audit_rights_dpa_residency","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":" Last updated: January 28, 2026. ","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/privacy","snapshot_sha256":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1","wayback_url":null,"deep_link":"https://www.coursera.org/about/privacy#:~:text=%20Last%20updated%3A%20January%2028%2C%202026.%20","char_start":39869,"char_end":39902}},{"surface":"audit_rights_dpa_residency","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" We may amend this DPF Notice from time-to-time in accordance with the requirements of the DPF or a successor data transfer framework. The most recent version of the DPF Notice will always be posted to this website. Anytime that we do make such changes, we will also update the effective date listed at the top of the DPF Notice. Please be sure to review the most recent version of the DPF Notice each time that you visit this website so that you are aware of how we collect, use, and retain Personal Data.","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/privacy","snapshot_sha256":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1","wayback_url":null,"deep_link":"https://www.coursera.org/about/privacy#:~:text=%20We%20may%20amend,and%20retain%20Personal%20Data.","char_start":44620,"char_end":45126}},{"surface":"audit_rights_dpa_residency","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Please contact us with any questions or comments about this DPF Notice, transfer of your Personal Data from the EEA, UK or Switzerland to the U.S., our privacy practices, or your consent choices by email at privacy@coursera.org .","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/privacy","snapshot_sha256":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1","wayback_url":null,"deep_link":"https://www.coursera.org/about/privacy#:~:text=%20Please%20contact%20us,email%20at%20privacy%40coursera.org%20.","char_start":45150,"char_end":45380}},{"surface":"audit_rights_dpa_residency","risk":"low","confidence":"high","tier":"All","verified":true,"quote":"Coursera, Inc. (referred to as \"we,\" \"us,\" or \"our\"), believes in protecting your privacy. This DPF Notice contains supplementary information relating to Personal Data transferred on the basis of the EU-U.S. Data Privacy Framework, the UK extension to the EU-U.S. Data Privacy Framework, or the Swiss-U.S. Data Privacy Framework.","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/privacy","snapshot_sha256":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1","wayback_url":null,"deep_link":"https://www.coursera.org/about/privacy#:~:text=Coursera%2C%20Inc.%20(referred%20to,Swiss-U.S.%20Data%20Privacy%20Framework.","char_start":39927,"char_end":40256}},{"surface":"audit_rights_dpa_residency","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"Email: eu-representative@coursera.org Coursera UK Limited serves as the UK Representative for Coursera, Inc. To contact Coursera UK Limited, please use the following contact info :","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/privacy","snapshot_sha256":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1","wayback_url":null,"deep_link":"https://www.coursera.org/about/privacy#:~:text=Email%3A%20eu-representative%40coursera.org%20Coursera%20UK,following%20contact%20info%20%3A","char_start":33715,"char_end":33895}},{"surface":"audit_rights_dpa_residency","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Coursera, Inc. (referred to as \"we,\" \"us,\" or \"our\"), believes in protecting your privacy. This DPF Notice contains supplementary information relating to Personal Data transferred on the basis of the EU-U.S. Data Privacy Framework, the UK extension to the EU-U.S. Data Privacy Framework, or the Swiss-U.S. Data Privacy Framework. This DPF Notice should be read in conjunction with Coursera’s Privacy Notice , which provides details of the Personal Data processed, purposes for which Personal Data is collected, processed and disclosed, types of third parties to which Personal Data is disclosed, and rights of individuals. To the extent of any conflict between this DPF Notice and Coursera’s Privacy Notice, this DPF Notice prevails.\n We participate in and commit to adhering to the EU-U.S. Data Privacy Framework, the UK extension to the EU-U.S. Data Privacy Framework, and the Swiss-U.S. Data Privacy Framework (together the “DPF”) which includes the DPF Principles of notice, choice, accountability for onward transfer, security, data integrity and purpose limitation, access, and recourse, enforcement and liability (the \"Principles\") for transfers of Personal Data from the EEA, UK and Switzerland, respectively, to the U.S. To learn more about the DPF, please visit the DPF website: https://www.dataprivacyframework.gov . For more information regarding our DPF certification, please click here or search for ‘Coursera’ in the DPF list of participants. ","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/privacy","snapshot_sha256":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1","wayback_url":null,"deep_link":"https://www.coursera.org/about/privacy#:~:text=%20Coursera%2C%20Inc.%20(referred,list%20of%20participants.%20","char_start":39926,"char_end":41385}},{"surface":"governing_law_disputes","risk":"high","confidence":"medium","tier":"All","verified":true,"quote":"If you live in the U.S. or another jurisdiction which allows you to agree to arbitration, you and Coursera agree to submit to binding arbitration any and all disputes, claims, or controversies of any kind, whether based on statute, regulation, constitution, common law, equity, or any other legal basis or theory, and whether pre-existing, present, or future, that arise out of or relate to our Services, these Terms, and/or any other relationship or dispute between you and us, including without limitation (i) the scope, applicability, validity or enforceability of these Terms and/or this arbitration provision, and (ii) relationships with third parties who are not parties to these Terms or this arbitration provision to the fullest extent permitted by applicable law (each a “Claim,” and collectively the “Claims”). Claims will also include disputes that arose or involve facts occurring before the existence of this or any prior versions of the Terms as well as Claims that may arise after the termination of these Terms.","caution":"Extremely broad mandatory arbitration clause covering all disputes including pre-existing claims, post-termination claims, and even jurisdictional challenges.","provenance":{"source_url":"https://www.coursera.org/about/terms","snapshot_sha256":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58","wayback_url":null,"deep_link":"https://www.coursera.org/about/terms#:~:text=If%20you%20live%20in,termination%20of%20these%20Terms.","char_start":20641,"char_end":21668}},{"surface":"governing_law_disputes","risk":"low","confidence":"high","tier":"All","verified":true,"quote":"As part of our participation in DPF, we are subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission and other authorized statutory bodies.","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/privacy","snapshot_sha256":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1","wayback_url":null,"deep_link":"https://www.coursera.org/about/privacy#:~:text=As%20part%20of%20our,other%20authorized%20statutory%20bodies.","char_start":44422,"char_end":44593}},{"surface":"governing_law_disputes","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" By using our Services, you are warranting that you are not located in, under the control of, a national of, or ordinarily resident in, any country that is subject to applicable U.S. laws and regulations, or laws of your local jurisdiction, preventing Coursera from providing you access to the Services. Your location is determined by your physical location. Use of a virtual private network service, IP routing services, or other similar service for the purpose of circumventing these laws is strictly prohibited.\n By using our Services, you are warranting that you are not named on, or controlled by anyone named on, any government prohibited, denied, unverified-party, sanctions, debarment, or exclusion list or export-controlled related restricted party list (collectively, “Sanctions Lists”). You will immediately discontinue your use of the Services if you, or a party exercising control over you, are placed on any Sanctions List. You also warrant that you will not export, re-export, or transfer the Services to any country against which the U.S. has embargoed goods or services, or to an entity or person on any Sanctions List, or otherwise use the services in a manner that would be in violation of applicable laws.\n Notwithstanding anything to the contrary in these Terms, Coursera may suspend performance of or terminate any further obligations to you, effectively immediately if you are in breach of the obligations in this section or if the continued provision of our Services to you may, in our sole discretion, result in our commercial or reputational harm.","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/terms","snapshot_sha256":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58","wayback_url":null,"deep_link":"https://www.coursera.org/about/terms#:~:text=%20By%20using%20our,commercial%20or%20reputational%20harm.","char_start":17316,"char_end":18889}},{"surface":"governing_law_disputes","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" If you live in the U.S. or another jurisdiction which allows you to agree to arbitration, you and Coursera agree to submit to binding arbitration any and all disputes, claims, or controversies of any kind, whether based on statute, regulation, constitution, common law, equity, or any other legal basis or theory, and whether pre-existing, present, or future, that arise out of or relate to our Services, these Terms, and/or any other relationship or dispute between you and us, including without limitation (i) the scope, applicability, validity or enforceability of these Terms and/or this arbitration provision, and (ii) relationships with third parties who are not parties to these Terms or this arbitration provision to the fullest extent permitted by applicable law (each a “Claim,” and collectively the “Claims”). Claims will also include disputes that arose or involve facts occurring before the existence of this or any prior versions of the Terms as well as Claims that may arise after the termination of these Terms. \n This arbitration agreement does not preclude you or us from seeking action by federal, state, or local government agencies. You and we also have the right to exercise self-help remedies, such as set-off, or to bring qualifying claims in small claims court so long as the matter remains in such court and advances only on an individual (non-class, non-representative) basis. In addition, you and we retain the right to apply to any court of competent jurisdiction for provisional or ancillary relief, including pre-arbitral attachments or preliminary injunctions, and any such request shall not be deemed incompatible with any of these Terms, nor a waiver of the right to have disputes submitted to arbitration as provided in this provision.\n","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/terms","snapshot_sha256":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58","wayback_url":null,"deep_link":"https://www.coursera.org/about/terms#:~:text=%20If%20you%20live,in%20this%20provision.%20","char_start":20640,"char_end":22412}},{"surface":"governing_law_disputes","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Before filing an arbitration, you and we will try in good faith to informally resolve any Claims. To start the dispute process, you must send an individualized written notice (“Notice of Dispute”) to consumer-arbitration@coursera.org that includes (1) your name, phone number, username (if applicable), and email address for your account (2) a description of the Claim and how you’d like it resolved and (3) the name, telephone number, mailing address and e‐mail address of your counsel, if any. If we have a Claim with you, we will send a Notice of Dispute with the same information to the email address for your account. Once a complete Notice of Dispute has been received, the recipient has 60 days to investigate the claims. If either side requests a settlement conference during this period, then you and us must cooperate to schedule that meeting by phone or videoconference. At the option of a party, you and Coursera each will personally participate and can each bring counsel, but the conference must be individualized, even if the same firm(s) represent multiple parties. For the Claims in the Notice of Dispute, any statute of limitations will be tolled from the date the notice is received until the later of (i) 60 days, or (ii) after a timely requested settlement conference is completed (“Informal Resolution Period”). An arbitration cannot be filed until the Informal Resolution Period has ended, and a court can enjoin the filing or prosecution of an arbitration in breach of this Section.\n","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/terms","snapshot_sha256":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58","wayback_url":null,"deep_link":"https://www.coursera.org/about/terms#:~:text=%20Before%20filing%20an,of%20this%20Section.%20","char_start":22412,"char_end":23920}},{"surface":"governing_law_disputes","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" set of filing and administrative fees due per side per batch, one procedural calendar, one hearing (if any) in a place to be determined by the arbitrator, and one final award (“Batch Arbitration”). ","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/terms","snapshot_sha256":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58","wayback_url":null,"deep_link":"https://www.coursera.org/about/terms#:~:text=%20set%20of%20filing,award%20(%E2%80%9CBatch%20Arbitration%E2%80%9D).%20","char_start":32840,"char_end":33039}},{"surface":"governing_law_disputes","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":" evidentiary support or, if specifically so identified, will likely have evidentiary support after a reasonable opportunity for further investigation or discovery. ","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/terms","snapshot_sha256":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58","wayback_url":null,"deep_link":"https://www.coursera.org/about/terms#:~:text=%20evidentiary%20support%20or%2C,investigation%20or%20discovery.%20","char_start":28964,"char_end":29128}},{"surface":"governing_law_disputes","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"\n The arbitration hearing (if any) will be held by videoconference, unless either party requests an in-person hearing and the arbitrator agrees. Unless you and Coursera otherwise agree, an in-person hearing will be held in the county where you reside (for U.S. residents), Santa Clara County, California (for non-U.S. residents), or as determined by the arbitrator (in the case of batch arbitration). Your responsibility to pay any NAM fees and costs will be solely as set forth in the applicable NAM Rules. The parties shall bear their own attorneys’ fees and costs in arbitration unless the arbitrator finds that either the substance of the Claim or the relief sought in the request for arbitration was frivolous or was brought for an improper purpose (as measured by the standards set forth in Federal Rule of Civil Procedure 11(b)). \n A single, neutral arbitrator selected in accordance with the NAM Rules shall decide all Claims. If the batch arbitration process is triggered, NAM will appoint the arbitrator for each batch. The arbitrator shall be an active member in good standing of the bar for any state in the continental United States and shall be either actively engaged in the practice of law for at least five years or a retired judge. The arbitrator shall honor claims of privilege recognized at law. The arbitrator shall have exclusive authority to resolve any Claim, including, without limitation, disputes regarding the interpretation or application of the arbitration provision, including the enforceability, revocability, scope, or validity of the arbitration provision or any portion of the arbitration provision, except that all Claims regarding the class action waiver provision, including any claim that all or part of that provision is unenforceable, illegal, void or","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/terms","snapshot_sha256":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58","wayback_url":null,"deep_link":"https://www.coursera.org/about/terms#:~:text=%20The%20arbitration%20hearing,unenforceable%2C%20illegal%2C%20void%20or","char_start":29128,"char_end":30920}},{"surface":"governing_law_disputes","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"The arbitrator shall have the authority to grant motions dispositive of all or part of any Claim. The arbitrator also shall enforce statutes of limitations and other time-based defenses, offers of judgment/compromise and fee-shifting rules in the same way as a court would. The arbitrator’s decision will be final and binding upon the parties and may be enforced in any federal or state court that has jurisdiction. You and we agree that the arbitration shall be kept confidential and that the existence of the proceeding and any element of it (including, without limitation, any pleadings, briefs or other documents submitted or exchanged and any testimony or other oral submissions and awards) will not be disclosed beyond the arbitration proceedings, except as may lawfully be required in judicial proceedings relating to the arbitration or by applicable disclosure rules and regulations of governmental agencies.\n To increase the efficiency of administration and resolution of arbitrations, you and us agree that in the event that there are ten (10) or more individual requests for arbitration of a substantially similar nature filed against Coursera by or with the assistance of the same law firm, group of law firms, or organizations, within a ninety (90) day period (or as soon as possible thereafter), NAM shall (1) administer the arbitration demands in batches of 100 requests per batch (or, if between ten (10) and ninety-nine (99) individual requests are filed, a single batch of all those requests, and, to the extent there are less than 100 requests remaining after the batching described above, a final batch consisting of the remaining requests); (2) appoint one arbitrator for each batch; and (3) provide for the resolution of each batch as a single consolidated arbitration with one","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/terms","snapshot_sha256":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58","wayback_url":null,"deep_link":"https://www.coursera.org/about/terms#:~:text=The%20arbitrator%20shall%20have,consolidated%20arbitration%20with%20one","char_start":31041,"char_end":32840}},{"surface":"governing_law_disputes","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"All parties agree that requests are of a “substantially similar nature” if they arise out of or relate to the same event or factual scenario and raise the same or similar legal issues and seek the same or similar relief. To the extent the parties disagree on the application of the Batch Arbitration process, the disagreeing party shall advise NAM, and NAM shall appoint a sole standing arbitrator to determine the applicability of the Batch Arbitration process (“Administrative Arbitrator”). In an effort to expedite resolution of any such dispute by the Administrative Arbitrator, the parties agree the Administrative Arbitrator may set forth such procedures as are necessary to resolve any disputes promptly. The Administrative Arbitrator’s fees shall be paid by Coursera. You and Coursera agree to cooperate in good faith with NAM to implement the Batch Arbitration process including the payment of single filing and administrative fees for batches of requests, as well as any steps to minimize the time and costs of arbitration, which may include: (1) the appointment of a discovery special master to assist the arbitrator in the resolution of discovery disputes; and (2) the adoption of an expedited calendar of the arbitration proceedings. This Batch Arbitration provision shall in no way be interpreted as authorizing a class, collective and/or mass arbitration or action of any kind, except as expressly set forth in this provision.\n","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/terms","snapshot_sha256":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58","wayback_url":null,"deep_link":"https://www.coursera.org/about/terms#:~:text=All%20parties%20agree%20that,in%20this%20provision.%20","char_start":33039,"char_end":34481}},{"surface":"governing_law_disputes","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" If it turns out that a particular provision of these Terms is not enforceable, this will not affect any other terms. If you do not comply with these Terms, and we do not take immediate action, this does not indicate that we relinquish any rights that we may have (such as taking action in the future).","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/terms","snapshot_sha256":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58","wayback_url":null,"deep_link":"https://www.coursera.org/about/terms#:~:text=%20If%20it%20turns,action%20in%20the%20future).","char_start":36049,"char_end":36351}},{"surface":"governing_law_disputes","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Under California Civil Code Section 1789.3, California website users are entitled to the following specific consumer rights notice: The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 N. Market Blvd., Suite S-202, Sacramento, California 95834, or by telephone at (800) 952-5210.","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/terms","snapshot_sha256":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58","wayback_url":null,"deep_link":"https://www.coursera.org/about/terms#:~:text=%20Under%20California%20Civil,telephone%20at%20(800)%20952-5210.","char_start":36582,"char_end":36961}},{"surface":"governing_law_disputes","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" We reserve the right to revise the Terms at our sole discretion at any time. With the exception of changes to the Binding Arbitration and Class Action Waiver Section, any revisions to the Terms will be effective immediately upon posting by us. For any material changes to the Terms, we will take reasonable steps to notify you of such changes, via a banner on the website, email notification, another method, or combination of methods. In all cases, your continued use of the Services after publication of such changes, with or without notification, constitutes binding acceptance of the revised Terms.","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/terms","snapshot_sha256":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58","wayback_url":null,"deep_link":"https://www.coursera.org/about/terms#:~:text=%20We%20reserve%20the,of%20the%20revised%20Terms.","char_start":35415,"char_end":36018}},{"surface":"governing_law_disputes","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"All other Claims shall be arbitrated or litigated in small claims court. This subsection does not prevent you or Coursera from participating in a class-wide settlement of claims.\n The Terms evidence a transaction involving interstate commerce; and notwithstanding any other provision herein with respect to the applicable substantive law, the Federal Arbitration Act, 9 U.S.C. § 1 et seq., will govern the interpretation and enforcement of this arbitration provision and any arbitration proceedings. If Informal Dispute Resolution does not resolve satisfactorily within sixty (60) days after receipt of a Notice of Dispute, you and Coursera agree that either party shall have the right to finally resolve the Claim through binding arbitration. Any and all Claims shall be submitted for binding arbitration in accordance with the National Arbitration & Mediation (\"NAM”) Comprehensive Dispute Resolution Rules and Procedures (the “NAM Rules”), in effect at the time arbitration is initiated, except as supplemented, where applicable, by the NAM Mass Filing Supplemental Dispute Resolution Rules and Procedures, and as modified by this arbitration agreement. The NAM Rules are currently available online at https://www.namadr.com/resources/rules-fees-forms/ . In the event of any inconsistency between this arbitration provision and the NAM Rules, such inconsistency shall be resolved in favor of this provision. \n A party who wishes to initiate arbitration must provide the other party with a request for arbitration (the “Request”). ","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/terms","snapshot_sha256":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58","wayback_url":null,"deep_link":"https://www.coursera.org/about/terms#:~:text=All%20other%20Claims%20shall,arbitration%20(the%20%E2%80%9CRequest%E2%80%9D).%20","char_start":25638,"char_end":27171}},{"surface":"governing_law_disputes","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" voidable, or that it has been breached, shall be decided by a court of competent jurisdiction and not by an arbitrator. ","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/terms","snapshot_sha256":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58","wayback_url":null,"deep_link":"https://www.coursera.org/about/terms#:~:text=%20voidable%2C%20or%20that,by%20an%20arbitrator.%20","char_start":30920,"char_end":31041}},{"surface":"governing_law_disputes","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":"Except as provided below, the Services are managed by Coursera, Inc. which is located in Santa Clara County, California. You agree that these Terms will be governed by the laws of the State of California, excluding its conflicts of law provisions. \n In the event of any dispute that is not subject to binding arbitration, you and Coursera will submit to the personal jurisdiction of and exclusive venue in the federal and state courts located in and serving Santa Clara County, California as the legal forum for any such dispute (except for small claims court actions which may be brought in the county where you reside).\n To the extent you are located in the European Union, an EFTA country or the United Kingdom, the Services are managed by Coursera Europe B.V. You agree that these Terms will be governed by the laws of the Netherlands, excluding its conflicts of law provisions.\n These Terms shall not deprive you of any mandatory consumer protections under the law of the country to which we direct Services to you, where you have your habitual residence.","caution":"US users must litigate non-arbitral disputes in California courts; EU/UK/EFTA users subject to Dutch law. Mandatory consumer protections preserved for qualifying users.","provenance":{"source_url":"https://www.coursera.org/about/terms","snapshot_sha256":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58","wayback_url":null,"deep_link":"https://www.coursera.org/about/terms#:~:text=Except%20as%20provided%20below%2C,have%20your%20habitual%20residence.","char_start":19519,"char_end":20579}},{"surface":"governing_law_disputes","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" You and we agree that Coursera retains the right to modify this arbitration agreement in the future. Any such changes will be posted at www.coursera.org/about/terms and you should check for updates regularly. Notwithstanding any provision in these Terms to the contrary, we agree that if Coursera makes any future material change to this arbitration agreement, it will notify you. Your continued use of the Coursera website and/or Services, including the acceptance of products and Services offered on the website following the posting of changes to this arbitration agreement, constitutes your acceptance of any such changes.\n Except as provided in the class action waiver section, a court may sever any portion of this Binding Arbitration and Class Action Waiver Section that it finds to be unenforceable, and the remaining portions will remain valid and enforceable. ","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/terms","snapshot_sha256":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58","wayback_url":null,"deep_link":"https://www.coursera.org/about/terms#:~:text=%20You%20and%20we,valid%20and%20enforceable.%20","char_start":34481,"char_end":35352}},{"surface":"governing_law_disputes","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"A Request to Coursera should be sent either by mail to 2440 West El Camino Real, Suite 500, Mountain View, CA 94040 or by email to consumer-arbitration@coursera.org . A Request to you will be sent to your email address or regular address associated with your account. It is your responsibility to keep your contact information up to date. The Request must include: (1) the name, telephone number, mailing address, e‐mail address of the party seeking arbitration and the account username (if applicable) as well as the email address associated with any applicable account; (2) a statement of the legal claims being asserted and the factual bases of those claims; (3) a description of the remedy sought and an accurate, good‐faith calculation of the amount in controversy in United States Dollars; (4) a statement certifying completion of the informal dispute resolution process as described above; and (5) evidence that the requesting party has paid any necessary filing fees in connection with such arbitration.\n If the party requesting arbitration is represented by counsel, the Request shall also include counsel’s name, telephone number, mailing address, and email address. Such counsel must also sign the Request. By signing the Request, counsel certifies to the best of counsel’s knowledge, information, and belief, formed after an inquiry reasonable under the circumstances, that: (1) the Request is not being presented for any improper purpose, such as to harass, cause unnecessary delay, or needlessly increase the cost of dispute resolution; (2) the claims, defenses and other legal contentions are warranted by existing law or by a nonfrivolous argument for extending, modifying, or reversing existing law or for establishing new law; and (3) the factual and damages contentions have","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/terms","snapshot_sha256":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58","wayback_url":null,"deep_link":"https://www.coursera.org/about/terms#:~:text=A%20Request%20to%20Coursera,and%20damages%20contentions%20have","char_start":27171,"char_end":28964}},{"surface":"governing_law_disputes","risk":"high","confidence":"high","tier":"All","verified":true,"quote":"THESE TERMS INCLUDE AN ARBITRATION AGREEMENT, JURY TRIAL WAIVER AND CLASS ACTION WAIVER THAT APPLY TO ALL CLAIMS BROUGHT AGAINST COURSERA. PLEASE READ THEM CAREFULLY AS THEY AFFECT YOUR LEGAL RIGHTS: (1) YOU WILL ONLY BE PERMITTED TO PURSUE DISPUTES OR CLAIMS AND SEEK RELIEF AGAINST US ON AN INDIVIDUAL BASIS, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE ACTION OR PROCEEDING AND YOU WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION; AND (2) YOU ARE WAIVING YOUR RIGHT TO PURSUE DISPUTES OR CLAIMS AND SEEK RELIEF IN A COURT OF LAW AND TO HAVE A JURY TRIAL. THE TERMS OF THE ARBITRATION AGREEMENT SHALL NOT APPLY IF UNENFORCEABLE UNDER THE LAWS OF THE COUNTRY IN WHICH YOU RESIDE.","caution":"Users waive rights to class action, class-wide arbitration, jury trial, and court litigation for all claims against Coursera. Only individual arbitration is permitted. This significantly limits users' ability to seek collective redress.","provenance":{"source_url":"https://www.coursera.org/about/terms","snapshot_sha256":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58","wayback_url":null,"deep_link":"https://www.coursera.org/about/terms#:~:text=THESE%20TERMS%20INCLUDE%20AN,IN%20WHICH%20YOU%20RESIDE.","char_start":1270,"char_end":2007}},{"surface":"governing_law_disputes","risk":"high","confidence":"high","tier":"All","verified":true,"quote":"YOU AND COURSERA HEREBY WAIVE ANY CONSTITUTIONAL AND STATUTORY RIGHTS TO SUE IN COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR A JURY. You and Coursera are instead electing that all Claims shall be resolved by arbitration under this arbitration agreement, except as specified above. There is no judge or jury in arbitration, and court review of an arbitration award is subject to very limited review. \n EACH OF US MAY BRING CLAIMS AGAINST THE OTHER ONLY ON AN INDIVIDUAL BASIS AND NOT ON A CLASS, REPRESENTATIVE, OR COLLECTIVE BASIS, AND THE PARTIES HEREBY WAIVE ALL RIGHTS TO HAVE ANY DISPUTE BE BROUGHT, HEARD, ADMINISTERED, RESOLVED, OR ARBITRATED ON A CLASS, COLLECTIVE, REPRESENTATIVE, OR MASS ACTION BASIS. ONLY INDIVIDUAL RELIEF IS AVAILABLE","caution":"Class action waiver combined with jury trial waiver. Users cannot pursue collective or representative claims, limiting practical recourse for small-value disputes.","provenance":{"source_url":"https://www.coursera.org/about/terms","snapshot_sha256":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58","wayback_url":null,"deep_link":"https://www.coursera.org/about/terms#:~:text=YOU%20AND%20COURSERA%20HEREBY,INDIVIDUAL%20RELIEF%20IS%20AVAILABLE","char_start":23921,"char_end":24668}},{"surface":"governing_law_disputes","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" YOU AND COURSERA HEREBY WAIVE ANY CONSTITUTIONAL AND STATUTORY RIGHTS TO SUE IN COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR A JURY. You and Coursera are instead electing that all Claims shall be resolved by arbitration under this arbitration agreement, except as specified above. There is no judge or jury in arbitration, and court review of an arbitration award is subject to very limited review. \n EACH OF US MAY BRING CLAIMS AGAINST THE OTHER ONLY ON AN INDIVIDUAL BASIS AND NOT ON A CLASS, REPRESENTATIVE, OR COLLECTIVE BASIS, AND THE PARTIES HEREBY WAIVE ALL RIGHTS TO HAVE ANY DISPUTE BE BROUGHT, HEARD, ADMINISTERED, RESOLVED, OR ARBITRATED ON A CLASS, COLLECTIVE, REPRESENTATIVE, OR MASS ACTION BASIS. ONLY INDIVIDUAL RELIEF IS AVAILABLE. Subject to this arbitration provision, the arbitrator may award declaratory or injunctive relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by the party's individual claim. Nothing in this paragraph is intended to, nor shall it, affect the terms and conditions of the subsection below related to batch arbitration. Notwithstanding anything to the contrary in this arbitration provision, if a final decision, not subject to any further appeal or recourse, determines that the limitations of this subsection are invalid or unenforceable as to a particular claim or request for relief (such as a request for public injunctive relief), you and Coursera agree that that particular claim or request for relief (and only that particular claim or request for relief) shall be severed from the arbitration and may be litigated in the state or federal courts located in Santa Clara County, California. ","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/terms","snapshot_sha256":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58","wayback_url":null,"deep_link":"https://www.coursera.org/about/terms#:~:text=%20YOU%20AND%20COURSERA,Clara%20County%2C%20California.%20","char_start":23920,"char_end":25638}},{"surface":"governing_law_disputes","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Except as provided below, the Services are managed by Coursera, Inc. which is located in Santa Clara County, California. You agree that these Terms will be governed by the laws of the State of California, excluding its conflicts of law provisions. \n In the event of any dispute that is not subject to binding arbitration, you and Coursera will submit to the personal jurisdiction of and exclusive venue in the federal and state courts located in and serving Santa Clara County, California as the legal forum for any such dispute (except for small claims court actions which may be brought in the county where you reside).\n To the extent you are located in the European Union, an EFTA country or the United Kingdom, the Services are managed by Coursera Europe B.V. You agree that these Terms will be governed by the laws of the Netherlands, excluding its conflicts of law provisions.\n These Terms shall not deprive you of any mandatory consumer protections under the law of the country to which we direct Services to you, where you have your habitual residence.","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/terms","snapshot_sha256":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58","wayback_url":null,"deep_link":"https://www.coursera.org/about/terms#:~:text=%20Except%20as%20provided,have%20your%20habitual%20residence.","char_start":19518,"char_end":20579}},{"surface":"governing_law_disputes","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Coursera offers products and services provided by Coursera, Inc., our subsidiaries, and our international branches, including Coursera Europe B.V., a limited liability company incorporated in the Netherlands (VAT number NL861937016B01) (collectively, \"Coursera,\" \"us,\" \"we,\" or \"our\"). These Terms of Use (\"Terms\") govern your use of our website, apps, and other products and services (\"Services\"). As some of our Services may be software that is downloaded to your computer, phone, tablet, or other device, you agree that we may automatically update this software, and that these Terms will apply to such updates. Please read these Terms carefully, and contact us if you have any questions, requests for information, or complaints. By clicking “I accept” (or for those who have not yet created an account, by using our Services), you agree to be bound by these Terms, including the policies referenced in these Terms. By using our Services, you agree to be bound by these Terms, including the policies referenced in these Terms.\n THESE TERMS INCLUDE AN ARBITRATION AGREEMENT, JURY TRIAL WAIVER AND CLASS ACTION WAIVER THAT APPLY TO ALL CLAIMS BROUGHT AGAINST COURSERA. PLEASE READ THEM CAREFULLY AS THEY AFFECT YOUR LEGAL RIGHTS: (1) YOU WILL ONLY BE PERMITTED TO PURSUE DISPUTES OR CLAIMS AND SEEK RELIEF AGAINST US ON AN INDIVIDUAL BASIS, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE ACTION OR PROCEEDING AND YOU WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION; AND (2) YOU ARE WAIVING YOUR RIGHT TO PURSUE DISPUTES OR CLAIMS AND SEEK RELIEF IN A COURT OF LAW AND TO HAVE A JURY TRIAL. THE TERMS OF THE ARBITRATION AGREEMENT SHALL NOT APPLY IF UNENFORCEABLE UNDER THE LAWS OF THE COUNTRY IN WHICH YOU RESIDE. ","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/terms","snapshot_sha256":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58","wayback_url":null,"deep_link":"https://www.coursera.org/about/terms#:~:text=%20Coursera%20offers%20products,WHICH%20YOU%20RESIDE.%20","char_start":238,"char_end":2008}},{"surface":"governing_law_disputes","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" As part of our participation in DPF, we are subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission and other authorized statutory bodies.","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/privacy","snapshot_sha256":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1","wayback_url":null,"deep_link":"https://www.coursera.org/about/privacy#:~:text=%20As%20part%20of,other%20authorized%20statutory%20bodies.","char_start":44421,"char_end":44593}},{"surface":"governing_law_disputes","risk":"low","confidence":"low","tier":"All","verified":true,"quote":"Coursera, Inc. is a Delaware corporation with a principal place of business at 2440 West El Camino Real, Suite 500, Mountain View, CA 94040, USA.","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/privacy","snapshot_sha256":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1","wayback_url":null,"deep_link":"https://www.coursera.org/about/privacy#:~:text=Coursera%2C%20Inc.%20is%20a,View%2C%20CA%2094040%2C%20USA.","char_start":3728,"char_end":3873}},{"surface":"governing_law_disputes","risk":"low","confidence":"high","tier":"All","verified":true,"quote":"If you reside or are located in the EEA, UK, Switzerland, or other region that offers similar protections, you may also make a complaint to your local supervisory body for data protection matters (our supervisory body for our UK entity below is the UK Information Commissioner's Office and our EU Representative is the Dutch Autoriteit Persoonsgegevens) or seek a remedy through local courts if you believe that your rights have been breached.","caution":null,"provenance":{"source_url":"https://www.coursera.org/about/privacy","snapshot_sha256":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1","wayback_url":null,"deep_link":"https://www.coursera.org/about/privacy#:~:text=If%20you%20reside%20or,rights%20have%20been%20breached.","char_start":33045,"char_end":33493}}],"disclaimer":"Informational only, not legal advice. Every finding is a verbatim quote from a fully-read, gate-verified document; verify via snapshot_sha256 + wayback_url. Partially-verified platforms show findings only from their verified document(s).","@jsonld":{"@context":"https://schema.org","@type":"Dataset","name":"Coursera AI — AI policy risk findings","description":"Verified, cited policy findings for Coursera AI across 13 risk surfaces.","url":"https://aipolicycompare.com/platform/coursera-ai","creator":{"@type":"Organization","name":"AIPolicyCompare","url":"https://aipolicycompare.com"},"isAccessibleForFree":true,"license":"https://aipolicycompare.com/terms","additionalProperty":[{"@type":"PropertyValue","name":"verification","value":"fully_verified"}],"variableMeasured":[{"@type":"PropertyValue","name":"prompt_ownership","value":"medium","description":"You retain all intellectual property rights in, and are responsible for, the User Content you create and share. User Content does not include course content or other materials made available on or placed on to the Coursera platform by or on behalf of Content Providers or their instructors using the Services or Content Offerings. User Content also, does not include any changes, modifications, updates, enhancements or any kind of derivative works made by you to the Services and Content Offerings, including with the use of any artificial intelligence features provided to you on the Platform.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"low"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.coursera.org/about/terms"}]},{"@type":"PropertyValue","name":"prompt_ownership","value":"unknown","description":" We welcome your suggestions, ideas, comments, and other feedback regarding the Services (\"Feedback\"). By submitting any Feedback, you grant us the right to use the Feedback without any restriction or any compensation to you. 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To comply with our contract to provide Services to you, your academic institution, your employer, or other organization that may be providing you with access to our Services \n Identity and Contact Data; Account Registration Data; Content of your Communications; Personal Data we collect from your device(s) To provide technical support to you, where required, and to ensure the security of our Services and the Site. For our legitimate interests to operate our Site and provide our Services as securely as possible \n Identity and Contact Data; Account Registration Data; Content of your Communications; Education, Career and Skills Information; Demographic Information When you sign-up for updates, to send you messages in connection with the Site or Content Offerings. 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For our legitimate interests to run, grow and develop our business including by communicating effectively with you \n Identity and Contact Data; Account Registration Data; Information about your interests, preferences and affiliations; Content of your Communications; Demographic Information; Personal Data we collect from your device(s) Where we send you emails, to track the way that you interact with these emails, to optimize and tailor our communications to you. With your consent \n Identity and Contact Data; Account Registration Data; Product or Service Purchase Information; Content of your Communications; Education, Career and Skills Information; Demographic Information To share information with our Content Providers and other business partners so they can inform you about their products and services that may be of interest to you where they are legally entitled to do so. With your consent \n Identity and Contact Data; Content of your Communications; Education, Career and Skills Information; Demographic Information; Survey data For research related to online education. ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.coursera.org/about/privacy"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" For information about how we process personal information relating to residents of U.S. states that have enacted state privacy laws and the legal rights that such residents have, please review our U.S. State Privacy Laws Notice here .","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.coursera.org/about/privacy"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" Please note that we review our privacy practices from time to time, and that these practices are subject to change. Any change, update, or modification will be effective immediately upon posting on our Site. We will notify you of any material change to this Privacy Notice by posting a notice on our Site’s homepage for a reasonable period of time following such update or by sending an email to the email address associated with your user account, and by changing the effective date (located at the top of this page). Be sure to return to this page periodically to ensure familiarity with the most current version of this Privacy Notice.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.coursera.org/about/privacy"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" Coursera strongly believes in protecting the privacy of children. Any use or access by anyone under the age of 13 is prohibited, and certain regions and Content Offerings may have additional requirements and/or restrictions. In line with this belief, we do not knowingly collect or process Personal Data through the Site or Services from persons under 13 years of age, and no part of the Site or Services is directed to persons under 13 years of age. If you are under 13 years of age, then please do not use or access this Site or Services at any time or in any manner. We will take appropriate steps to delete any Personal Data of persons less than 13 years of age that has been processed through the Site or Services without verified parental consent upon learning of the existence of such Personal Data. ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.coursera.org/about/privacy"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" We will offer you the opportunity to opt-out of your Personal Data (or to provide explicit consent for Sensitive Personal Data) being: (i) disclosed to a third party (other than an agent performing tasks on behalf of and under the instructions of Coursera) ); or (ii) used for a purpose materially different from the purpose for which it was originally collected (as set out in our Privacy Notice), or subsequently authorized by you, when the circumstances arise. You also have the ability to opt out at any time from the use of your Personal Data for direct marketing purposes and certain uses of tracking technologies. To exercise this right, please check your account and cookie settings. If you have further questions related to the above, you can also contact us at privacy@coursera.org .","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.coursera.org/about/privacy"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" Last updated: March 26, 2026. \n Coursera is providing and integrating a ChatGPT-branded app within ChatGPT solely to provide staff of OpenAI customers (“ you ”) with access to OpenAI courses (the “ App ”). In order to access the App you must have a Coursera account. If you choose to close your Coursera account, or if Coursera closes or suspends your Coursera account in accordance with its Terms of Use , you will no longer be able to access the App and any related OpenAI courses provided via the App. \n The Coursera Privacy Notice (“ Privacy Notice ”) continues to apply to your use of Coursera services, including your use of the App. This Privacy Notice Addendum (“ Addendum ”) is incorporated into, and forms part of, the Privacy Notice. This Addendum provides additional information about how Coursera processes your personal information specifically in connection with the App. For information on how to contact Coursera with any privacy-related questions, or to exercise your privacy rights, please refer to the Privacy Notice. If there is any conflict between this Addendum and the Privacy Notice, this Addendum will control only with respect to the App.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.coursera.org/about/privacy"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":"For our legitimate interests to run, grow and develop our business including by supporting our Partners carrying out research related to online education \n Identity and Contact Data; Product or Service Purchase Information; Information about your interests, preferences and affiliations; Content of your Communications; Education, Career and Skills Information; Demographic Information; Personal Data we collect from your device(s); Text and/or Images on third party sites; Data relating to your use of partner sites To send marketing and serve advertising, to inform our marketing and advertising strategies and content, to understand more about our audiences and to personalize our marketing and advertising. With your consent \n Identity and Contact Data; Account Registration Data; Product or Service Purchase Information; Information about your interests, preferences and affiliations; Content of your Communications; Education, Career and Skills Information; Demographic Information; Personal Data we collect from your device(s); Text and/or Images on third party sites; Survey data; Data relating to your use of partner sites To share your Personal Data with government authorities in response to lawful subpoenas, court orders, or other legal processes. To comply with our legal obligations \n Identity and Contact Data; Account Registration Data; Product or Service Purchase Information; Information about your interests, preferences and affiliations; Content of your Communications; Education, Career and Skills Information; Demographic Information; Personal Data we collect from your device(s); Text and/or Images on third party sites; Survey data; Data relating to your use of partner sites To share your Personal Data with government authorities, external advisors and other relevant or","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.coursera.org/about/privacy"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" We care about the security of our users. While we work to protect the security of your account and related information, Coursera cannot guarantee that unauthorized third parties will not be able to defeat our security measures. Please notify us immediately of any compromise or unauthorized use of your account by emailing security@coursera.org or submitting via HackerOne .","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.coursera.org/about/terms"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"medium","description":"Identity and Contact Data; Account Registration Data; Product or Service Purchase Information; Information about your interests, preferences and affiliations; Content of your Communications; Education, Career and Skills Information; Demographic Information; Personal Data we collect from your device(s); Text and/or Images on third party sites; Survey data; Data relating to your use of partner sites To record and analyze how learners interact with the Site, its features and content, and our Services to build higher quality, more useful Products and/or Services. For our legitimate interests to run, grow and develop our business","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"medium"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.coursera.org/about/privacy"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" We may collect and process your Personal Data:\n directly from you (e.g., when you provide us with account information or you communicate with us),","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.coursera.org/about/privacy"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" Demographic Information such as country of residence, gender, and age.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.coursera.org/about/privacy"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" The purpose of this Privacy Notice is to describe how Coursera, Inc., our subsidiaries, affiliates, and our international branches, (\" Coursera ,\" \" us ,\" \" we ,\" or \" our \") collects, uses, stores, discloses, and otherwise processes your Personal Data (as defined below), including through our websites, mobile applications (collectively, the \" Site \"), products, and Services. \n Please read this Privacy Notice carefully to understand what we do. If you do not understand any aspects of our Privacy Notice, please feel free to contact us at privacy@coursera.org . If you need to access this Privacy Notice in an alternative format due to a disability, please contact us at privacy@coursera.org . Your use of our Site is also governed by our Terms of Use . Terms used but not defined in this Privacy Notice can be found in our Terms of Use. This Privacy Notice does not apply to the Ollie mobile application or any related or supporting products, features, and services (collectively, the \" Ollie App \"). If you use the Ollie App, please refer to the Ollie Privacy Notice for details on how Coursera collects, uses, stores, discloses, and otherwise processes your Personal Data.\n Coursera, Inc. is a Delaware corporation with a principal place of business at 2440 West El Camino Real, Suite 500, Mountain View, CA 94040, USA. If you reside or are located in the European Economic Area (\" EEA \") or United Kingdom (\" UK \"), Coursera is the data controller of all Personal Data collected via the Site and of certain Personal Data collected from third parties, as set out in this Privacy Notice, unless you are part of a degree, certain certificate programs, or certain other circumstances as communicated to you, in which case Coursera is the data processor.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.coursera.org/about/privacy"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" Drive chatbots and general analysis tools : We have developed and/or use several chatbots (such as Coursera AI and Cora) and analysis tools that assist both learners and Coursera’s own internal staff, including for customer services and engagement purposes.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.coursera.org/about/privacy"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" In addition to the information described in the Privacy Notice, Coursera may receive the following personal information from you, OpenAI, or your employer to support your access to the App and your participation in OpenAI courses:\n Your name, email address, and similar organization-specific identifiers . Coursera uses this information to create or manage your Coursera account, or enable single sign-on (SSO) if requested by OpenAI or your employer.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.coursera.org/about/privacy"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" This section explains how Coursera collects and uses the Personal Data of those who use our Live2Coursera Services, and supplements but does not replace our Privacy Notice , which governs how we handle the Personal Data of all Coursera users. The Terms of Use for Live2Coursera can be found here . Any defined terms used in this section and not otherwise defined in the Privacy Notice are found in the Live2Coursera Terms of Use. \n Live2Coursera enables instructors to record, share, and upload lectures, including those recorded using Third Party Offerings, to Coursera for their students to view on the students’ mobile devices or computers. In addition to the activities outlined elsewhere in our Privacy Notice, Live2Coursera users are directed to review the following :\n Coursera will collect the audio and video content instructors choose to upload through Third Party Offerings, as well as the instructor’s name, email address, and thumbnail image. Instructors may also provide us with the contact information of their students to allow Coursera to share the link to that content with those students. Instructors should ensure that the proper consents and permissions are obtained from these students before sharing their contact information. Please note that the audio and video content instructors provide to Coursera may include the voices of students participating in the live lecture, and that we may make all such content publicly available to all users of our platform.\n","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.coursera.org/about/privacy"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" Personal Data we collect from your device(s) as your use the Site \n When you visit the Site, we may track, collect, and aggregate information from your device(s) indicating, among other things, which pages of the Site were visited, the order in which they were visited, when they were visited, and which hyperlinks were clicked on. We also collect information from the URLs from which you linked to the Site. \n Collecting such information may involve logging the IP address , operating system , and browser software used by each user of the Site. We may be able to determine from an IP address a user’s Internet Service Provider and the geographic location of their point of connectivity. Location data may be used to route your traffic to the nearest regional server to reduce latency and improve your experience. \n We may also use cookies, web beacons, and other similar technologies when you visit our Site. For more information on our use of cookies and web beacons, please refer to our Cookies Policy . \n We also use session-replay technologies, such as those provided by Amplitude, who employs software code to record users’ interactions with the Site in a manner that allows us to watch video replays of those user sessions. The replays capture data such as mouse movements, page visits, network requests and responses, console logs, JavaScript exceptions, and browser performance metrics. These replays help us diagnose usability problems and identify areas for improvement. You can opt-out of session recording by adjusting your cookies settings in the “Cookies Preference Center” .","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.coursera.org/about/privacy"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" Depending on where you are located, you have certain rights in relation to your Personal Data. You can access your Personal Data and confirm that it remains correct and up-to-date, choose whether or not you wish to receive material from us or some of our partners, and request that we delete or provide you with a copy of your Personal Data by logging into the Site, selecting ‘Settings’ from the dropdown in the top right, and scrolling down to find the appropriate option. The ability to delete an account may be disabled for some users, particularly those who are enrolled in for-credit offerings such as degrees, certificate programs, and other similar offerings.\n If you would like further information in relation to your rights or would like to exercise any of them, you may also contact us via privacy@coursera.org . If you reside or are located in the EEA, UK, Switzerland, or other region that offers similar protections, you have the right to request that we:\n provide access to any Personal Data we hold about you;\n cease the processing of your Personal Data for direct-marketing purposes;\n update any Personal Data which is out of date or incorrect;\n delete any Personal Data which we are holding about you;\n restrict the way that we process your Personal Data;\n provide your Personal Data to a third party provider of services; or\n provide you with a copy of any Personal Data which we hold about you. \n For more information in relation to your rights with respect to automated decision-making please refer to the “How we use AI” section above.\n","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.coursera.org/about/privacy"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" Account registration / invitation data : When an organization invites you to join the Coursera platform through its Enterprise program, Coursera may receive Personal Data about you that the organization provides as part of the invitation / sign-up process.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.coursera.org/about/privacy"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" Support learning : these Features support learning e.g., by dubbing content into a student’s native language (like AI Dubbing does) or by helping students with self-study (e.g., by creating AI generated Flashcards) or by providing feedback (such as with Coursera AI, Dialogue, Tools Based Practice Generation, and Roleplay).","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.coursera.org/about/privacy"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" Limited data related to your course activity in ChatGPT (such as your course grade and the reason for that grade) . Coursera uses this information only to track your course progress, help you move through the OpenAI course, and issue your OpenAI course completion badge on OpenAI’s behalf.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.coursera.org/about/privacy"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":"For our legitimate interests to run, grow and develop our business \n Identity and Contact Data; Account Registration Data; Content of your Communications; Education, Career and Skills Information; Demographic Information; Text and/or Images on third party sites; Data relating to your use of partner sites To allow you to access and use the Forums. To comply with our contract to provide the Forum Services to you, your academic institution, your employer, or other organization that may be providing you with access to Forum Services \n Identity and Contact Data; Account Registration Data; Content of your Communications; Education, Career and Skills Information; Demographic Information When you participate in a Content Offering through the Site including for tracking attendance, progress, and completion of the Content Offerings. For our legitimate interests to provide an effective means to track participation in Content Offerings \n Identity and Contact Data; Account Registration Data; Demographic Information; Personal Data we collect from your device(s) To facilitate and personalize your interaction with Site features, including tailoring content, recommendations, learning support and engagement tools, and remembering preferences or prior interactions to improve your experience. For our legitimate interests to run, grow and develop our business including by providing you with a personalized Service \n Identity and Contact Data; Identity Verification Data For Services that require identity verification, to verify your identity, and for authenticating that submissions made on the Site were made by you. ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.coursera.org/about/privacy"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" The Content of your Communications such as information provided voluntarily in surveys you complete, or in other exchanges with us, including via email or through the use of an in-platform messaging/chat feature with free-text functionality and voice-enabled features (including audio inputs that are transcribed into text). You should not include any unnecessary Personal Data or information of a sensitive nature, whether relating to you or another person, in the Platform’s free-text functionality. ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.coursera.org/about/privacy"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"medium","description":"We may collect your Personal Data directly from you, including the following:\n Identity and Contact Data : such as your name, date of birth, mailing address, email address, and phone number. \n\n Account Registration Data : if you register for an account on the Site, you may be required to provide us with certain Personal Data including name, email address, username and password. You may also voluntarily provide us with additional Personal Data including when you update or change information for your account. \n\n Communications with Coursera . We may receive and record Personal Data when you send us an email message or otherwise contact us, including through the use of an in-platform messaging/chat feature.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"medium"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.coursera.org/about/privacy"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" Communications with Coursera . 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You may also have the right to appeal your grade.\n If you would like to talk to us about a Feature and how it works, or obtain further explanation of the logic involved with the Feature, please contact us using the details below.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.coursera.org/about/privacy"}]},{"@type":"PropertyValue","name":"moderation_enforcement","value":"unknown","description":" Coursera offers courses and content (\"Content Offerings\") from universities and other providers (\"Content Providers\"). While we seek to provide world-class Content Offerings from our Content Providers, unexpected events do occur. 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Do not share irrelevant or inappropriate advertising, promotional, or solicitation content.\n Otherwise violates the Coursera Terms of Use. \n Please note that specific Content Offerings may have additional rules and requirements.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.coursera.org/about/terms"}]},{"@type":"PropertyValue","name":"moderation_enforcement","value":"unknown","description":" Do anything that violates applicable local, state, national, or international law or breaches any of your contractual obligations or fiduciary duties towards us.\n Share your password, let anyone besides yourself access your account, or do anything that might put your account at risk.\n Attempt to access any other user's account.\n Reproduce, transfer, sell, resell, or otherwise misuse any content from our Services, unless specifically authorized to do so.\n Access, tamper with, or use non-public areas of our systems, unless specifically authorized to do so.\n Break or circumvent our authentication or security measures or otherwise test the vulnerability of our systems or networks, unless specifically authorized to do so.\n Try to reverse engineer any portion of our Services.\n Try to interfere with any user, host, or network, for example by sending a virus, overloading, spamming, or mail-bombing.\n Use our Services to distribute malware.\n Use our Services or any functionality of the Coursera platform for anything other than for completing online courses or for pedagogical purposes.\n Impersonate or misrepresent your affiliation with any person or entity.\n Encourage or help anyone do any of the things on this list.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.coursera.org/about/terms"}]},{"@type":"PropertyValue","name":"moderation_enforcement","value":"unknown","description":" Impersonation : completing work within any Coursera activity (including but not limited to exams, assessments, and learning activities) when logged in as another user or having another user complete work within a Coursera activity when logged in as you; otherwise misrepresenting the authorship of work submitted on Coursera.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.coursera.org/about/terms"}]},{"@type":"PropertyValue","name":"moderation_enforcement","value":"unknown","description":" Fraud : any misrepresentation about the authorship or the conditions under which work within a Coursera activity was performed not otherwise specified or falsifying any evidence in support of any mitigating circumstances claim.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.coursera.org/about/terms"}]},{"@type":"PropertyValue","name":"moderation_enforcement","value":"unknown","description":" Other : any other behavior that confers an unfair advantage to you or someone else or any activity that attempts to dishonestly improve your results or improve or harm the results of others in the performance of work within a Coursera activity.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.coursera.org/about/terms"}]},{"@type":"PropertyValue","name":"moderation_enforcement","value":"unknown","description":" All users of learning materials hosted on the Coursera platform are expected to abide by the following standards to ensure the integrity of learning within Coursera learning experiences. Learners are expected to familiarize themselves and comply with the Terms of Use for the Coursera platform and any code of conduct, academic policy, honor code or any institution's requirements associated with programs which a learner has enrolled onto through the Coursera platform has established.\n Academic misconduct undermines the value of Coursera hosted credentials and devalues the authentic efforts of other learners. Learners who engage in misconduct are therefore subject to consequences as described below. \n Academic misconduct is defined as any activity which circumvents, or attempts to circumvent, the learning experience provided by the course through violation of course learning policies or specific policies provided by the instructor or outlined by the syllabus, or misrepresentation of the authorship or conditions of completion of course activities. The following standards provide clarification of the most common types of academic misconduct, but the list is not exhaustive. Other behavior may constitute academic misconduct in a particular course or across the Coursera platform.\n Work within a Coursera activity - all activity on the Coursera platform including logins and all course activities is subject to these policies. ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.coursera.org/about/terms"}]},{"@type":"PropertyValue","name":"moderation_enforcement","value":"unknown","description":" We are constantly changing and improving our Services. 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We reserve the right to suspend, disable, or terminate the accounts of users who repeatedly infringe or are repeatedly charged with infringing the copyrights, trademarks, or other intellectual property rights of others.\n The Digital Millennium Copyright Act of 1998 (the \"DMCA\") provides recourse for copyright owners who believe that material appearing on the Internet infringes their rights under U.S. copyright law. 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We believe strongly in preserving free speech and expression for our users as well as academic freedom for our Content Providers and instructors. We also want to make sure that all of our users and instructors feel safe and comfortable while using our Services. We have drafted this policy to ensure that people understand and follow the rules when participating in our online community and otherwise using our Services.\n We may remove or edit inappropriate content or activity identified by or reported to us. 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Accordingly, Coursera may terminate your use of any Service for any reason. If your use of a paid Service is terminated, a refund may be available under our Refund Policy. We may not be able to deliver the Services to certain regions or countries for various reasons, including due to applicable export control requirements or internet access limitations and restrictions from governments, or for commercial or reputational reasons. None of Coursera, its Content Providers and instructors, its contributors, sponsors, and other business partners, and their employees, contractors, and other agents (the \"Coursera Parties\") shall have any liability to you for any such action.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.coursera.org/about/terms"}]},{"@type":"PropertyValue","name":"moderation_enforcement","value":"unknown","description":" Coursera will determine relevant sanctions based on the kind of misconduct, the severity of the behavior, the stakes of the assessment, and any previous history of misconduct by the user.\n No refunds will be issued in the case of any corrective action for such violations. 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We use various third party service providers, vendors, and contractors (collectively, \" Contractors \") to support Coursera’s activities, including the purposes listed in this section of the Privacy Notice. Our Contractors will have access to Personal Data to the extent necessary for provision of their services to Coursera. These Contractors may include vendors and suppliers that provide us with technology, services, and/or content related to the operation and maintenance of the Site or the Content Offerings, or related to Coursera’s other business activities. This may include for targeted advertising and custom audience activities. Access to your Personal Data by these Contractors is limited to the information reasonably necessary for the Contractor to perform its limited function for us. 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Please note that our service provider – not Coursera – collects and processes your financial information. Our third party payment processing service providers include Stripe , Braintree , GPay , ApplePay , PayPal , CashApp , Klarna , RazorPay , and dLocal . Each of these payment processors may use your financial information in accordance with their privacy policy, which is linked above.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"medium"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.coursera.org/about/privacy"}]},{"@type":"PropertyValue","name":"subprocessors_data_sharing","value":"unknown","description":" Coursera Customers . For learners who are part of a Coursera Enterprise program, Coursera may share your course progress, completion status, and other analytics or usage information (\" Analytics Data \") with your Coursera Enterprise program for organizational purposes such as verifying enrollment, tracking completion of required or optional training, supporting internal learning and development programs, and generating related reporting.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.coursera.org/about/privacy"}]},{"@type":"PropertyValue","name":"subprocessors_data_sharing","value":"unknown","description":" Our third party partners may collect your Personal Data directly from you in relation to our Products and Services, including the following:\n Identity Verification . Coursera may offer you the ability to verify your identity for select Services. In order to enroll for these Services, you may be required to provide us or our third-party identity verification vendor with Personal Data such as your name , address , date of birth , a headshot taken using a webcam or device camera, and a photo identification document . Coursera’s third-party identity verification vendor may use this Personal Data to generate biometric facial data, which is destroyed upon successful completion of verification and in no event after 2 years. Additionally, if you apply for financial aid in connection with these Services, you may be required to provide information regarding your income .","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.coursera.org/about/privacy"}]},{"@type":"PropertyValue","name":"subprocessors_data_sharing","value":"unknown","description":" Coursera will use your information to provide and operate our Live2Coursera services and will make certain information available to other Live2Coursera participants: For example, we will allow students to view the content uploaded by their instructors and will allow instructors to know which students have viewed their lectures. \n Coursera may also share certain information about your use of Live2Coursera Services back with any associated Third Party Offering. Please note that when you interact with any Third Party Offering, such Third Party Offering may independently collect information about you and solicit information from you. We have no control over, do not review, and are not responsible for a Third Party Offering's privacy practices. We recommend that you review any and all Third Party Offering’s privacy notice for more information. \n If you have any questions about how we handle your information, please contact us at privacy@coursera.org. 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Coursera may disclose and/or transfer your Personal Data to an affiliate, subsidiary, acquirer, assignee or other successor entity in connection with a sale, merger, or reorganization of all or substantially all of the equity, business, or assets of Coursera to which your Personal Data relates.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.coursera.org/about/privacy"}]},{"@type":"PropertyValue","name":"subprocessors_data_sharing","value":"medium","description":"Instructors : We may share your Personal Data and your performance in a given Content Offering with the instructor or instructors who taught it, with teaching assistants or other individuals designated by the instructor or instructors to assist with the creation, modification, or operation of the Content Offering, and with the Content Provider(s) with which they are affiliated.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.coursera.org/about/privacy"}]},{"@type":"PropertyValue","name":"subprocessors_data_sharing","value":"unknown","description":" Coursera may share limited personal information (name, email, course activity, and badge completion data) with OpenAI as necessary to troubleshoot the App and provide related customer support services.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.coursera.org/about/privacy"}]},{"@type":"PropertyValue","name":"subprocessors_data_sharing","value":"unknown","description":" Coursera Partners . Coursera may share Personal Data, including Analytics Data, with university and industry partners, and other commercial partners including for the Purposes set out in the table above. ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.coursera.org/about/privacy"}]},{"@type":"PropertyValue","name":"subprocessors_data_sharing","value":"unknown","description":" For your convenience we may provide links to sites operated by organizations other than Coursera (\" Third Party Sites \") that we believe may be of interest to you. We do not disclose your Personal Data to these Third Party Sites unless we have a lawful basis on which to do so. We do not endorse and are not responsible for the privacy practices of these Third Party Sites. If you choose to click on a link to one of these Third Party Sites, you should review the privacy policy posted on the other site to understand how that Third Party Site collects and uses your Personal Data.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"medium"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.coursera.org/about/privacy"}]},{"@type":"PropertyValue","name":"subprocessors_data_sharing","value":"medium","description":"We may obtain your Personal Data from third parties, including the following:\n Text and/or Images on third party sites : We may receive Personal Data when you access or log-in to a third party site, e.g., Facebook, from the Sites. This may include the text and/or images of your Personal Data available from the third party site.\n\n Survey data : We may receive Personal Data when you provide information in response to a survey operated by a Content Provider.\n\n Data relating to your use of partner sites : This may include information such as the amount of time spent on the partner site and pages viewed . Partner sites providing Content Offering-related tools and services to Coursera users may collect non-financial individual-level user data regarding the individual’s use of that partner site while the partner sites provide those services to Coursera. The partner sites may share that data with Coursera for the purpose of improving our Services, the partner site’s services, and the individual’s education experience.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.coursera.org/about/privacy"}]},{"@type":"PropertyValue","name":"subprocessors_data_sharing","value":"unknown","description":" Third Party Payment Processing . Coursera provides you with the ability to pay for Content Offerings and other Services using a credit card or other methods through a third party payment processing service provider. Please note that our service provider – not Coursera – collects and processes your financial information. Our third party payment processing service providers include Stripe , Braintree , GPay , ApplePay , PayPal , CashApp , Klarna , RazorPay , and dLocal . Each of these payment processors may use your financial information in accordance with their privacy policy, which is linked above.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.coursera.org/about/privacy"}]},{"@type":"PropertyValue","name":"subprocessors_data_sharing","value":"medium","description":"Coursera Partners . Coursera may share Personal Data, including Analytics Data, with university and industry partners, and other commercial partners including for the Purposes set out in the table above.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.coursera.org/about/privacy"}]},{"@type":"PropertyValue","name":"subprocessors_data_sharing","value":"unknown","description":" Instructors : We may share your Personal Data and your performance in a given Content Offering with the instructor or instructors who taught it, with teaching assistants or other individuals designated by the instructor or instructors to assist with the creation, modification, or operation of the Content Offering, and with the Content Provider(s) with which they are affiliated.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.coursera.org/about/privacy"}]},{"@type":"PropertyValue","name":"subprocessors_data_sharing","value":"medium","description":"Coursera will provide limited personal information (name, email address and badge metadata) to its third party digital credentialing platform (Credly) to allow you to set up an account with Credly to receive your OpenAI course completion badge.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.coursera.org/about/privacy"}]},{"@type":"PropertyValue","name":"subprocessors_data_sharing","value":"high","description":"Coursera may also share certain information about your use of Live2Coursera Services back with any associated Third Party Offering. Please note that when you interact with any Third Party Offering, such Third Party Offering may independently collect information about you and solicit information from you. We have no control over, do not review, and are not responsible for a Third Party Offering's privacy practices.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"medium"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.coursera.org/about/privacy"}]},{"@type":"PropertyValue","name":"subprocessors_data_sharing","value":"medium","description":"Coursera may share Personal Data, including Analytics Data, with university and industry partners, and other commercial partners including for the Purposes set out in the table above.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.coursera.org/about/privacy"}]},{"@type":"PropertyValue","name":"subprocessors_data_sharing","value":"medium","description":"Coursera may disclose and/or transfer your Personal Data to an affiliate, subsidiary, acquirer, assignee or other successor entity in connection with a sale, merger, or reorganization of all or substantially all of the equity, business, or assets of Coursera to which your Personal Data relates.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"medium"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.coursera.org/about/privacy"}]},{"@type":"PropertyValue","name":"subprocessors_data_sharing","value":"unknown","description":" Badge / Certificate Issuers : Coursera may provide limited personal information (including name, email address, and badge metadata) to its third party digital credentialing platform (Credly) to allow you to set up an account with Credly to receive your course completion badge.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.coursera.org/about/privacy"}]},{"@type":"PropertyValue","name":"subprocessors_data_sharing","value":"medium","description":"Coursera may share your Personal Data with various government authorities (such as regulatory bodies, law enforcement activities, and national security organizations) as set out in the Table above including in response to lawful subpoenas, court orders, or other legal processes.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"medium"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.coursera.org/about/privacy"}]},{"@type":"PropertyValue","name":"audit_rights_dpa_residency","value":"medium","description":"Our Site is primarily operated and managed on servers located and operated within the United States. In order to provide our products and Services to you, we may be sending your Personal Data outside of the country where you reside or are located, including to the United States. Accordingly, your Personal Data may be transferred outside of the country in which you reside or are located, including to countries that may not provide the same level of protection for your Personal Data. We are committed to protecting Personal Data when it is transferred. If you reside or are located within the EEA, UK, Switzerland (or other region that offers similar protections) and such data transfers occur, we take appropriate steps to ensure an equivalent level of protection for your Personal Data. We participate in and commit to adhering to the EU-U.S. Data Privacy Framework, the UK extension to the EU-U.S. Data Privacy Framework, or the Swiss-U.S. Data Privacy Framework when transferring data from the EEA, UK or Switzerland to the United States.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"low"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.coursera.org/about/privacy"}]},{"@type":"PropertyValue","name":"audit_rights_dpa_residency","value":"unknown","description":" If you have any privacy or AI-related questions, suggestions, unresolved problems, or complaints (including about a breach of the Australian Privacy Principles), you may contact us via privacy@coursera.org .\n If you reside or are located in the EEA, UK, Switzerland, or other region that offers similar protections, you may also make a complaint to your local supervisory body for data protection matters (our supervisory body for our UK entity below is the UK Information Commissioner's Office and our EU Representative is the Dutch Autoriteit Persoonsgegevens) or seek a remedy through local courts if you believe that your rights have been breached.\n Coursera BV serves as the EU Representative for Coursera, Inc. To contact Coursera BV, please use the following contact info :\n Post: Coursera Europe B.V.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.coursera.org/about/privacy"}]},{"@type":"PropertyValue","name":"audit_rights_dpa_residency","value":"unknown","description":"Email: eu-representative@coursera.org ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"medium"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.coursera.org/about/privacy"}]},{"@type":"PropertyValue","name":"audit_rights_dpa_residency","value":"unknown","description":" Our Site is primarily operated and managed on servers located and operated within the United States. In order to provide our products and Services to you, we may be sending your Personal Data outside of the country where you reside or are located, including to the United States. Accordingly, your Personal Data may be transferred outside of the country in which you reside or are located, including to countries that may not provide the same level of protection for your Personal Data. We are committed to protecting Personal Data when it is transferred. If you reside or are located within the EEA, UK, Switzerland (or other region that offers similar protections) and such data transfers occur, we take appropriate steps to ensure an equivalent level of protection for your Personal Data. We participate in and commit to adhering to the EU-U.S. Data Privacy Framework, the UK extension to the EU-U.S. Data Privacy Framework, or the Swiss-U.S. Data Privacy Framework when transferring data from the EEA, UK or Switzerland to the United States. Please see our Data Privacy Framework Notice, below, for further information. Where we cannot transfer Personal Data on the basis of the Data Privacy Framework, we rely on another approved transfer mechanism including the Standard Contractual Clauses and the UK Addendum (as applicable). If you want to obtain a copy of the transfer mechanism we use, please contact us using the details below. ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"medium"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.coursera.org/about/privacy"}]},{"@type":"PropertyValue","name":"audit_rights_dpa_residency","value":"unknown","description":" Last updated: January 28, 2026. ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"medium"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.coursera.org/about/privacy"}]},{"@type":"PropertyValue","name":"audit_rights_dpa_residency","value":"unknown","description":" We may amend this DPF Notice from time-to-time in accordance with the requirements of the DPF or a successor data transfer framework. The most recent version of the DPF Notice will always be posted to this website. Anytime that we do make such changes, we will also update the effective date listed at the top of the DPF Notice. Please be sure to review the most recent version of the DPF Notice each time that you visit this website so that you are aware of how we collect, use, and retain Personal Data.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.coursera.org/about/privacy"}]},{"@type":"PropertyValue","name":"audit_rights_dpa_residency","value":"unknown","description":" Please contact us with any questions or comments about this DPF Notice, transfer of your Personal Data from the EEA, UK or Switzerland to the U.S., our privacy practices, or your consent choices by email at privacy@coursera.org .","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.coursera.org/about/privacy"}]},{"@type":"PropertyValue","name":"audit_rights_dpa_residency","value":"low","description":"Coursera, Inc. (referred to as \"we,\" \"us,\" or \"our\"), believes in protecting your privacy. This DPF Notice contains supplementary information relating to Personal Data transferred on the basis of the EU-U.S. Data Privacy Framework, the UK extension to the EU-U.S. Data Privacy Framework, or the Swiss-U.S. Data Privacy Framework.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.coursera.org/about/privacy"}]},{"@type":"PropertyValue","name":"audit_rights_dpa_residency","value":"unknown","description":"Email: eu-representative@coursera.org Coursera UK Limited serves as the UK Representative for Coursera, Inc. 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This DPF Notice should be read in conjunction with Coursera’s Privacy Notice , which provides details of the Personal Data processed, purposes for which Personal Data is collected, processed and disclosed, types of third parties to which Personal Data is disclosed, and rights of individuals. To the extent of any conflict between this DPF Notice and Coursera’s Privacy Notice, this DPF Notice prevails.\n We participate in and commit to adhering to the EU-U.S. Data Privacy Framework, the UK extension to the EU-U.S. Data Privacy Framework, and the Swiss-U.S. Data Privacy Framework (together the “DPF”) which includes the DPF Principles of notice, choice, accountability for onward transfer, security, data integrity and purpose limitation, access, and recourse, enforcement and liability (the \"Principles\") for transfers of Personal Data from the EEA, UK and Switzerland, respectively, to the U.S. To learn more about the DPF, please visit the DPF website: https://www.dataprivacyframework.gov . For more information regarding our DPF certification, please click here or search for ‘Coursera’ in the DPF list of participants. ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.coursera.org/about/privacy"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"high","description":"If you live in the U.S. or another jurisdiction which allows you to agree to arbitration, you and Coursera agree to submit to binding arbitration any and all disputes, claims, or controversies of any kind, whether based on statute, regulation, constitution, common law, equity, or any other legal basis or theory, and whether pre-existing, present, or future, that arise out of or relate to our Services, these Terms, and/or any other relationship or dispute between you and us, including without limitation (i) the scope, applicability, validity or enforceability of these Terms and/or this arbitration provision, and (ii) relationships with third parties who are not parties to these Terms or this arbitration provision to the fullest extent permitted by applicable law (each a “Claim,” and collectively the “Claims”). Claims will also include disputes that arose or involve facts occurring before the existence of this or any prior versions of the Terms as well as Claims that may arise after the termination of these Terms.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"medium"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.coursera.org/about/terms"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"low","description":"As part of our participation in DPF, we are subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission and other authorized statutory bodies.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.coursera.org/about/privacy"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"unknown","description":" By using our Services, you are warranting that you are not located in, under the control of, a national of, or ordinarily resident in, any country that is subject to applicable U.S. laws and regulations, or laws of your local jurisdiction, preventing Coursera from providing you access to the Services. Your location is determined by your physical location. Use of a virtual private network service, IP routing services, or other similar service for the purpose of circumventing these laws is strictly prohibited.\n By using our Services, you are warranting that you are not named on, or controlled by anyone named on, any government prohibited, denied, unverified-party, sanctions, debarment, or exclusion list or export-controlled related restricted party list (collectively, “Sanctions Lists”). You will immediately discontinue your use of the Services if you, or a party exercising control over you, are placed on any Sanctions List. You also warrant that you will not export, re-export, or transfer the Services to any country against which the U.S. has embargoed goods or services, or to an entity or person on any Sanctions List, or otherwise use the services in a manner that would be in violation of applicable laws.\n Notwithstanding anything to the contrary in these Terms, Coursera may suspend performance of or terminate any further obligations to you, effectively immediately if you are in breach of the obligations in this section or if the continued provision of our Services to you may, in our sole discretion, result in our commercial or reputational harm.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.coursera.org/about/terms"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"unknown","description":" If you live in the U.S. or another jurisdiction which allows you to agree to arbitration, you and Coursera agree to submit to binding arbitration any and all disputes, claims, or controversies of any kind, whether based on statute, regulation, constitution, common law, equity, or any other legal basis or theory, and whether pre-existing, present, or future, that arise out of or relate to our Services, these Terms, and/or any other relationship or dispute between you and us, including without limitation (i) the scope, applicability, validity or enforceability of these Terms and/or this arbitration provision, and (ii) relationships with third parties who are not parties to these Terms or this arbitration provision to the fullest extent permitted by applicable law (each a “Claim,” and collectively the “Claims”). Claims will also include disputes that arose or involve facts occurring before the existence of this or any prior versions of the Terms as well as Claims that may arise after the termination of these Terms. \n This arbitration agreement does not preclude you or us from seeking action by federal, state, or local government agencies. You and we also have the right to exercise self-help remedies, such as set-off, or to bring qualifying claims in small claims court so long as the matter remains in such court and advances only on an individual (non-class, non-representative) basis. In addition, you and we retain the right to apply to any court of competent jurisdiction for provisional or ancillary relief, including pre-arbitral attachments or preliminary injunctions, and any such request shall not be deemed incompatible with any of these Terms, nor a waiver of the right to have disputes submitted to arbitration as provided in this provision.\n","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.coursera.org/about/terms"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"unknown","description":" Before filing an arbitration, you and we will try in good faith to informally resolve any Claims. To start the dispute process, you must send an individualized written notice (“Notice of Dispute”) to consumer-arbitration@coursera.org that includes (1) your name, phone number, username (if applicable), and email address for your account (2) a description of the Claim and how you’d like it resolved and (3) the name, telephone number, mailing address and e‐mail address of your counsel, if any. If we have a Claim with you, we will send a Notice of Dispute with the same information to the email address for your account. Once a complete Notice of Dispute has been received, the recipient has 60 days to investigate the claims. If either side requests a settlement conference during this period, then you and us must cooperate to schedule that meeting by phone or videoconference. At the option of a party, you and Coursera each will personally participate and can each bring counsel, but the conference must be individualized, even if the same firm(s) represent multiple parties. For the Claims in the Notice of Dispute, any statute of limitations will be tolled from the date the notice is received until the later of (i) 60 days, or (ii) after a timely requested settlement conference is completed (“Informal Resolution Period”). An arbitration cannot be filed until the Informal Resolution Period has ended, and a court can enjoin the filing or prosecution of an arbitration in breach of this Section.\n","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.coursera.org/about/terms"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"unknown","description":" set of filing and administrative fees due per side per batch, one procedural calendar, one hearing (if any) in a place to be determined by the arbitrator, and one final award (“Batch Arbitration”). ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.coursera.org/about/terms"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"unknown","description":" evidentiary support or, if specifically so identified, will likely have evidentiary support after a reasonable opportunity for further investigation or discovery. ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"medium"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.coursera.org/about/terms"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"unknown","description":"\n The arbitration hearing (if any) will be held by videoconference, unless either party requests an in-person hearing and the arbitrator agrees. Unless you and Coursera otherwise agree, an in-person hearing will be held in the county where you reside (for U.S. residents), Santa Clara County, California (for non-U.S. residents), or as determined by the arbitrator (in the case of batch arbitration). Your responsibility to pay any NAM fees and costs will be solely as set forth in the applicable NAM Rules. The parties shall bear their own attorneys’ fees and costs in arbitration unless the arbitrator finds that either the substance of the Claim or the relief sought in the request for arbitration was frivolous or was brought for an improper purpose (as measured by the standards set forth in Federal Rule of Civil Procedure 11(b)). \n A single, neutral arbitrator selected in accordance with the NAM Rules shall decide all Claims. If the batch arbitration process is triggered, NAM will appoint the arbitrator for each batch. The arbitrator shall be an active member in good standing of the bar for any state in the continental United States and shall be either actively engaged in the practice of law for at least five years or a retired judge. The arbitrator shall honor claims of privilege recognized at law. The arbitrator shall have exclusive authority to resolve any Claim, including, without limitation, disputes regarding the interpretation or application of the arbitration provision, including the enforceability, revocability, scope, or validity of the arbitration provision or any portion of the arbitration provision, except that all Claims regarding the class action waiver provision, including any claim that all or part of that provision is unenforceable, illegal, void or","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.coursera.org/about/terms"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"unknown","description":"The arbitrator shall have the authority to grant motions dispositive of all or part of any Claim. The arbitrator also shall enforce statutes of limitations and other time-based defenses, offers of judgment/compromise and fee-shifting rules in the same way as a court would. The arbitrator’s decision will be final and binding upon the parties and may be enforced in any federal or state court that has jurisdiction. You and we agree that the arbitration shall be kept confidential and that the existence of the proceeding and any element of it (including, without limitation, any pleadings, briefs or other documents submitted or exchanged and any testimony or other oral submissions and awards) will not be disclosed beyond the arbitration proceedings, except as may lawfully be required in judicial proceedings relating to the arbitration or by applicable disclosure rules and regulations of governmental agencies.\n To increase the efficiency of administration and resolution of arbitrations, you and us agree that in the event that there are ten (10) or more individual requests for arbitration of a substantially similar nature filed against Coursera by or with the assistance of the same law firm, group of law firms, or organizations, within a ninety (90) day period (or as soon as possible thereafter), NAM shall (1) administer the arbitration demands in batches of 100 requests per batch (or, if between ten (10) and ninety-nine (99) individual requests are filed, a single batch of all those requests, and, to the extent there are less than 100 requests remaining after the batching described above, a final batch consisting of the remaining requests); (2) appoint one arbitrator for each batch; and (3) provide for the resolution of each batch as a single consolidated arbitration with one","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.coursera.org/about/terms"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"unknown","description":"All parties agree that requests are of a “substantially similar nature” if they arise out of or relate to the same event or factual scenario and raise the same or similar legal issues and seek the same or similar relief. To the extent the parties disagree on the application of the Batch Arbitration process, the disagreeing party shall advise NAM, and NAM shall appoint a sole standing arbitrator to determine the applicability of the Batch Arbitration process (“Administrative Arbitrator”). In an effort to expedite resolution of any such dispute by the Administrative Arbitrator, the parties agree the Administrative Arbitrator may set forth such procedures as are necessary to resolve any disputes promptly. The Administrative Arbitrator’s fees shall be paid by Coursera. You and Coursera agree to cooperate in good faith with NAM to implement the Batch Arbitration process including the payment of single filing and administrative fees for batches of requests, as well as any steps to minimize the time and costs of arbitration, which may include: (1) the appointment of a discovery special master to assist the arbitrator in the resolution of discovery disputes; and (2) the adoption of an expedited calendar of the arbitration proceedings. This Batch Arbitration provision shall in no way be interpreted as authorizing a class, collective and/or mass arbitration or action of any kind, except as expressly set forth in this provision.\n","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.coursera.org/about/terms"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"unknown","description":" If it turns out that a particular provision of these Terms is not enforceable, this will not affect any other terms. If you do not comply with these Terms, and we do not take immediate action, this does not indicate that we relinquish any rights that we may have (such as taking action in the future).","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.coursera.org/about/terms"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"unknown","description":" Under California Civil Code Section 1789.3, California website users are entitled to the following specific consumer rights notice: The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 N. Market Blvd., Suite S-202, Sacramento, California 95834, or by telephone at (800) 952-5210.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.coursera.org/about/terms"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"unknown","description":" We reserve the right to revise the Terms at our sole discretion at any time. With the exception of changes to the Binding Arbitration and Class Action Waiver Section, any revisions to the Terms will be effective immediately upon posting by us. For any material changes to the Terms, we will take reasonable steps to notify you of such changes, via a banner on the website, email notification, another method, or combination of methods. In all cases, your continued use of the Services after publication of such changes, with or without notification, constitutes binding acceptance of the revised Terms.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.coursera.org/about/terms"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"unknown","description":"All other Claims shall be arbitrated or litigated in small claims court. This subsection does not prevent you or Coursera from participating in a class-wide settlement of claims.\n The Terms evidence a transaction involving interstate commerce; and notwithstanding any other provision herein with respect to the applicable substantive law, the Federal Arbitration Act, 9 U.S.C. § 1 et seq., will govern the interpretation and enforcement of this arbitration provision and any arbitration proceedings. If Informal Dispute Resolution does not resolve satisfactorily within sixty (60) days after receipt of a Notice of Dispute, you and Coursera agree that either party shall have the right to finally resolve the Claim through binding arbitration. Any and all Claims shall be submitted for binding arbitration in accordance with the National Arbitration & Mediation (\"NAM”) Comprehensive Dispute Resolution Rules and Procedures (the “NAM Rules”), in effect at the time arbitration is initiated, except as supplemented, where applicable, by the NAM Mass Filing Supplemental Dispute Resolution Rules and Procedures, and as modified by this arbitration agreement. The NAM Rules are currently available online at https://www.namadr.com/resources/rules-fees-forms/ . In the event of any inconsistency between this arbitration provision and the NAM Rules, such inconsistency shall be resolved in favor of this provision. \n A party who wishes to initiate arbitration must provide the other party with a request for arbitration (the “Request”). ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.coursera.org/about/terms"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"unknown","description":" voidable, or that it has been breached, shall be decided by a court of competent jurisdiction and not by an arbitrator. ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.coursera.org/about/terms"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"medium","description":"Except as provided below, the Services are managed by Coursera, Inc. which is located in Santa Clara County, California. You agree that these Terms will be governed by the laws of the State of California, excluding its conflicts of law provisions. \n In the event of any dispute that is not subject to binding arbitration, you and Coursera will submit to the personal jurisdiction of and exclusive venue in the federal and state courts located in and serving Santa Clara County, California as the legal forum for any such dispute (except for small claims court actions which may be brought in the county where you reside).\n To the extent you are located in the European Union, an EFTA country or the United Kingdom, the Services are managed by Coursera Europe B.V. You agree that these Terms will be governed by the laws of the Netherlands, excluding its conflicts of law provisions.\n These Terms shall not deprive you of any mandatory consumer protections under the law of the country to which we direct Services to you, where you have your habitual residence.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.coursera.org/about/terms"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"unknown","description":" You and we agree that Coursera retains the right to modify this arbitration agreement in the future. Any such changes will be posted at www.coursera.org/about/terms and you should check for updates regularly. Notwithstanding any provision in these Terms to the contrary, we agree that if Coursera makes any future material change to this arbitration agreement, it will notify you. Your continued use of the Coursera website and/or Services, including the acceptance of products and Services offered on the website following the posting of changes to this arbitration agreement, constitutes your acceptance of any such changes.\n Except as provided in the class action waiver section, a court may sever any portion of this Binding Arbitration and Class Action Waiver Section that it finds to be unenforceable, and the remaining portions will remain valid and enforceable. ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.coursera.org/about/terms"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"unknown","description":"A Request to Coursera should be sent either by mail to 2440 West El Camino Real, Suite 500, Mountain View, CA 94040 or by email to consumer-arbitration@coursera.org . A Request to you will be sent to your email address or regular address associated with your account. It is your responsibility to keep your contact information up to date. The Request must include: (1) the name, telephone number, mailing address, e‐mail address of the party seeking arbitration and the account username (if applicable) as well as the email address associated with any applicable account; (2) a statement of the legal claims being asserted and the factual bases of those claims; (3) a description of the remedy sought and an accurate, good‐faith calculation of the amount in controversy in United States Dollars; (4) a statement certifying completion of the informal dispute resolution process as described above; and (5) evidence that the requesting party has paid any necessary filing fees in connection with such arbitration.\n If the party requesting arbitration is represented by counsel, the Request shall also include counsel’s name, telephone number, mailing address, and email address. Such counsel must also sign the Request. By signing the Request, counsel certifies to the best of counsel’s knowledge, information, and belief, formed after an inquiry reasonable under the circumstances, that: (1) the Request is not being presented for any improper purpose, such as to harass, cause unnecessary delay, or needlessly increase the cost of dispute resolution; (2) the claims, defenses and other legal contentions are warranted by existing law or by a nonfrivolous argument for extending, modifying, or reversing existing law or for establishing new law; and (3) the factual and damages contentions have","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.coursera.org/about/terms"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"high","description":"THESE TERMS INCLUDE AN ARBITRATION AGREEMENT, JURY TRIAL WAIVER AND CLASS ACTION WAIVER THAT APPLY TO ALL CLAIMS BROUGHT AGAINST COURSERA. PLEASE READ THEM CAREFULLY AS THEY AFFECT YOUR LEGAL RIGHTS: (1) YOU WILL ONLY BE PERMITTED TO PURSUE DISPUTES OR CLAIMS AND SEEK RELIEF AGAINST US ON AN INDIVIDUAL BASIS, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE ACTION OR PROCEEDING AND YOU WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION; AND (2) YOU ARE WAIVING YOUR RIGHT TO PURSUE DISPUTES OR CLAIMS AND SEEK RELIEF IN A COURT OF LAW AND TO HAVE A JURY TRIAL. THE TERMS OF THE ARBITRATION AGREEMENT SHALL NOT APPLY IF UNENFORCEABLE UNDER THE LAWS OF THE COUNTRY IN WHICH YOU RESIDE.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.coursera.org/about/terms"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"high","description":"YOU AND COURSERA HEREBY WAIVE ANY CONSTITUTIONAL AND STATUTORY RIGHTS TO SUE IN COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR A JURY. You and Coursera are instead electing that all Claims shall be resolved by arbitration under this arbitration agreement, except as specified above. There is no judge or jury in arbitration, and court review of an arbitration award is subject to very limited review. \n EACH OF US MAY BRING CLAIMS AGAINST THE OTHER ONLY ON AN INDIVIDUAL BASIS AND NOT ON A CLASS, REPRESENTATIVE, OR COLLECTIVE BASIS, AND THE PARTIES HEREBY WAIVE ALL RIGHTS TO HAVE ANY DISPUTE BE BROUGHT, HEARD, ADMINISTERED, RESOLVED, OR ARBITRATED ON A CLASS, COLLECTIVE, REPRESENTATIVE, OR MASS ACTION BASIS. ONLY INDIVIDUAL RELIEF IS AVAILABLE","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.coursera.org/about/terms"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"unknown","description":" YOU AND COURSERA HEREBY WAIVE ANY CONSTITUTIONAL AND STATUTORY RIGHTS TO SUE IN COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR A JURY. You and Coursera are instead electing that all Claims shall be resolved by arbitration under this arbitration agreement, except as specified above. There is no judge or jury in arbitration, and court review of an arbitration award is subject to very limited review. \n EACH OF US MAY BRING CLAIMS AGAINST THE OTHER ONLY ON AN INDIVIDUAL BASIS AND NOT ON A CLASS, REPRESENTATIVE, OR COLLECTIVE BASIS, AND THE PARTIES HEREBY WAIVE ALL RIGHTS TO HAVE ANY DISPUTE BE BROUGHT, HEARD, ADMINISTERED, RESOLVED, OR ARBITRATED ON A CLASS, COLLECTIVE, REPRESENTATIVE, OR MASS ACTION BASIS. ONLY INDIVIDUAL RELIEF IS AVAILABLE. Subject to this arbitration provision, the arbitrator may award declaratory or injunctive relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by the party's individual claim. Nothing in this paragraph is intended to, nor shall it, affect the terms and conditions of the subsection below related to batch arbitration. Notwithstanding anything to the contrary in this arbitration provision, if a final decision, not subject to any further appeal or recourse, determines that the limitations of this subsection are invalid or unenforceable as to a particular claim or request for relief (such as a request for public injunctive relief), you and Coursera agree that that particular claim or request for relief (and only that particular claim or request for relief) shall be severed from the arbitration and may be litigated in the state or federal courts located in Santa Clara County, California. ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.coursera.org/about/terms"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"unknown","description":" Except as provided below, the Services are managed by Coursera, Inc. which is located in Santa Clara County, California. You agree that these Terms will be governed by the laws of the State of California, excluding its conflicts of law provisions. \n In the event of any dispute that is not subject to binding arbitration, you and Coursera will submit to the personal jurisdiction of and exclusive venue in the federal and state courts located in and serving Santa Clara County, California as the legal forum for any such dispute (except for small claims court actions which may be brought in the county where you reside).\n To the extent you are located in the European Union, an EFTA country or the United Kingdom, the Services are managed by Coursera Europe B.V. You agree that these Terms will be governed by the laws of the Netherlands, excluding its conflicts of law provisions.\n These Terms shall not deprive you of any mandatory consumer protections under the law of the country to which we direct Services to you, where you have your habitual residence.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.coursera.org/about/terms"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"unknown","description":" Coursera offers products and services provided by Coursera, Inc., our subsidiaries, and our international branches, including Coursera Europe B.V., a limited liability company incorporated in the Netherlands (VAT number NL861937016B01) (collectively, \"Coursera,\" \"us,\" \"we,\" or \"our\"). These Terms of Use (\"Terms\") govern your use of our website, apps, and other products and services (\"Services\"). As some of our Services may be software that is downloaded to your computer, phone, tablet, or other device, you agree that we may automatically update this software, and that these Terms will apply to such updates. Please read these Terms carefully, and contact us if you have any questions, requests for information, or complaints. By clicking “I accept” (or for those who have not yet created an account, by using our Services), you agree to be bound by these Terms, including the policies referenced in these Terms. By using our Services, you agree to be bound by these Terms, including the policies referenced in these Terms.\n THESE TERMS INCLUDE AN ARBITRATION AGREEMENT, JURY TRIAL WAIVER AND CLASS ACTION WAIVER THAT APPLY TO ALL CLAIMS BROUGHT AGAINST COURSERA. PLEASE READ THEM CAREFULLY AS THEY AFFECT YOUR LEGAL RIGHTS: (1) YOU WILL ONLY BE PERMITTED TO PURSUE DISPUTES OR CLAIMS AND SEEK RELIEF AGAINST US ON AN INDIVIDUAL BASIS, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE ACTION OR PROCEEDING AND YOU WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION; AND (2) YOU ARE WAIVING YOUR RIGHT TO PURSUE DISPUTES OR CLAIMS AND SEEK RELIEF IN A COURT OF LAW AND TO HAVE A JURY TRIAL. THE TERMS OF THE ARBITRATION AGREEMENT SHALL NOT APPLY IF UNENFORCEABLE UNDER THE LAWS OF THE COUNTRY IN WHICH YOU RESIDE. ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e5b99a8302d7770b9ae04450a12451754192cd37c3cf34a4a92b8b683bd59a58"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.coursera.org/about/terms"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"unknown","description":" As part of our participation in DPF, we are subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission and other authorized statutory bodies.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.coursera.org/about/privacy"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"low","description":"Coursera, Inc. is a Delaware corporation with a principal place of business at 2440 West El Camino Real, Suite 500, Mountain View, CA 94040, USA.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"low"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.coursera.org/about/privacy"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"low","description":"If you reside or are located in the EEA, UK, Switzerland, or other region that offers similar protections, you may also make a complaint to your local supervisory body for data protection matters (our supervisory body for our UK entity below is the UK Information Commissioner's Office and our EU Representative is the Dutch Autoriteit Persoonsgegevens) or seek a remedy through local courts if you believe that your rights have been breached.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"65d9827027ebbf84f2785671ce4dd0943a61e5fe111a38a1c1ed6ea12bf9f2f1"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.coursera.org/about/privacy"}]}]}}