{"platform":"ElevenLabs","slug":"elevenlabs","category":"Image / Video / Audio Generation","website":"https://elevenlabs.io","risk_rating":"high","verification":"fully_verified","corpus_status":"corpus_complete","canonical":"https://aipolicycompare.com/platform/elevenlabs","machine_url":"https://aipolicycompare.com/api/machine/platform/elevenlabs","findings_count":214,"findings":[{"surface":"prompt_ownership","risk":"low","confidence":"high","tier":"All","verified":true,"quote":"Except as expressly set forth herein, as between you and ElevenLabs, you retain all rights in and to your Input.","caution":null,"provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=Except%20as%20expressly%20set,and%20to%20your%20Input.","char_start":10562,"char_end":10674}},{"surface":"prompt_ownership","risk":"medium","confidence":"low","tier":"All","verified":true,"quote":"You may not provide Input or create Output for which you do not have all the rights necessary to grant us the license described above. You represent and warrant that the Content and User Voice Models, and our use of the Content and User Voice Models, will not violate any rights of any person or entity, or cause injury to any person or entity.","caution":"User must warrant they hold all necessary rights to grant ElevenLabs the license to inputs and outputs, including Voice Models. Breach of this representation could expose users to liability.","provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=You%20may%20not%20provide,any%20person%20or%20entity.","char_start":13331,"char_end":13675}},{"surface":"prompt_ownership","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" (a) Inputs and Outputs. You may transmit or otherwise provide data and information as input to our Services (\" Input \"). When you provide Input to the Services, you may receive audio output generated and returned by one or more Voice Models (defined below), or text output generated and returned by one or more LLMs (defined below), based on Input (“ Output ”) (Input and Output, collectively, the “ Content ”). Input may include, without limitation, recordings of your voice, text descriptions, or any other content that you may provide to us through the Services. Your access to and use of the Services, including for the purposes of providing Input to the Services and receiving and using the Output from the Services, is subject to our Prohibited Use Policy. We may enable you to download Output from some (but not all) of the Services; in such cases, you are permitted to use such Output outside of the Services but always subject to these Terms and our Prohibited Use Policy. If you choose to make any of your information publicly available through the Services or otherwise, you do so at your own risk.","caution":null,"provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=%20(a)%20Inputs%20and,at%20your%20own%20risk.","char_start":8599,"char_end":9709}},{"surface":"prompt_ownership","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" (i) Except as expressly set forth herein, as between you and ElevenLabs, you retain all rights in and to your Input.","caution":null,"provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=%20(i)%20Except%20as,and%20to%20your%20Input.","char_start":10557,"char_end":10674}},{"surface":"prompt_ownership","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" (c) Rights to your Content.  ","caution":null,"provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=%20(c)%20Rights%20to%20your%20Content.%20%C2%A0","char_start":10526,"char_end":10556}},{"surface":"prompt_ownership","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" (g) Necessary Rights. You may not provide Input or create Output for which you do not have all the rights necessary to grant us the license described above. You represent and warrant that the Content and User Voice Models, and our use of the Content and User Voice Models, will not violate any rights of any person or entity, or cause injury to any person or entity.","caution":null,"provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=%20(g)%20Necessary%20Rights.,any%20person%20or%20entity.","char_start":13308,"char_end":13675}},{"surface":"prompt_ownership","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" (a) Ownership. The Services, including the text, graphics, images, photographs, videos, illustrations, and other content contained therein, and all intellectual property rights therein and thereto, are owned by ElevenLabs or our licensors. Except as explicitly stated in these Terms, all rights in and to the Services, including all intellectual property rights therein and thereto, are reserved by us or our licensors.","caution":null,"provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=%20(a)%20Ownership.%20The,us%20or%20our%20licensors.","char_start":15970,"char_end":16390}},{"surface":"output_ownership","risk":"low","confidence":"high","tier":"All","verified":true,"quote":"Except as expressly set forth herein, as between you and ElevenLabs, you retain all rights in and to your Output.","caution":null,"provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=Except%20as%20expressly%20set,and%20to%20your%20Output.","char_start":11010,"char_end":11123}},{"surface":"output_ownership","risk":"ambiguous","confidence":"low","tier":"All","verified":true,"quote":"The Services, including the text, graphics, images, photographs, videos, illustrations, and other content contained therein, and all intellectual property rights therein and thereto, are owned by ElevenLabs or our licensors. Except as explicitly stated in these Terms, all rights in and to the Services, including all intellectual property rights therein and thereto, are reserved by us or our licensors.","caution":"This clause asserts broad ElevenLabs ownership over 'content contained in the Services,' which could be read to encompass generated outputs. The Terms do not clearly and separately state that users own their outputs, creating ambiguity.","provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=The%20Services%2C%20including%20the,us%20or%20our%20licensors.","char_start":15986,"char_end":16390}},{"surface":"output_ownership","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" (ii) For the avoidance of doubt, Output may be generated by, but does not include, ElevenLabs’ foundational and other artificial intelligence voice models (the “ Voice Models ”) or ElevenLabs’ foundational and other artificial intelligence or language learning models (“ LLMs ”) (Voice Models and LLMs, collectively, the “ Models ”). Except as expressly set forth herein, as between you and ElevenLabs, you retain all rights in and to your Output.","caution":null,"provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=%20(ii)%20For%20the,and%20to%20your%20Output.","char_start":10675,"char_end":11123}},{"surface":"output_ownership","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" (d) Feedback. You may voluntarily post, submit, or otherwise communicate to us any questions, comments, suggestions, ideas, original or creative materials, or other information about ElevenLabs or our Services (collectively, “ Feedback ”). You understand that we may use such Feedback for any purpose, commercial or otherwise, without acknowledgement or compensation to you, including to develop, copy, publish, or improve the Feedback or Services, or to improve or develop new products, services, or technologies in ElevenLabs’ sole discretion. ElevenLabs will exclusively own any improvements to, or new inventions based upon, such Services, or Services based on the Feedback. You understand that ElevenLabs may treat any Feedback as nonconfidential.","caution":null,"provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=%20(d)%20Feedback.%20You,any%20Feedback%20as%20nonconfidential.","char_start":17439,"char_end":18192}},{"surface":"training_use","risk":"high","confidence":"high","tier":"All","verified":true,"quote":"To the extent you own or acquire any intellectual property rights in or to any User Voice Models, you hereby grant to ElevenLabs a license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, publicly or otherwise perform and display, and use the User Voice Models to provide the Services (including the trust and safety features therein) to you, to improve the Services, and to develop new services and products. Such license shall be:\n perpetual and irrevocable (which means this license cannot be withdrawn),\n nonexclusive (which means you can license your Input to others),\n royalty-free and fully paid (which means there are no monetary fees for this license),\n worldwide (which means it’s valid anywhere in the world), and\n sub-licensable, through multiple tiers (which means we can make it available to others).","caution":"User Voice Models — including voice clones created by users — are subject to the same perpetual, irrevocable, sublicensable license for service improvement and new product development. This effectively means any custom voice model can be used to train ElevenLabs' AI systems indefinitely.","provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=To%20the%20extent%20you,it%20available%20to%20others).","char_start":12446,"char_end":13307}},{"surface":"training_use","risk":"medium","confidence":"medium","tier":"All","verified":true,"quote":"you may opt out of our use of your Content for training at any time by navigating to the 'Data use' menu in the 'Terms and Privacy' section of your ElevenLabs account. Your Content will no longer be used to improve our Services (including the Models) once the request has been processed by our team, except as may be necessary to provide the Services to you, but does not affect any uses of (or materials resulting from uses of) your Content prior to that date.","caution":"Training use of content is opt-out (not opt-in by default). Past training uses are irrevocable even after opt-out. Content may still be used as 'necessary to provide the Services' even after opt-out.","provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=you%20may%20opt%20out,prior%20to%20that%20date.","char_start":14099,"char_end":14580}},{"surface":"training_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Information from Third Parties. Where permitted by applicable laws, we collect publicly available information from third-party sites to enable the training of our models and systems. We may also work with third parties directly to collect information such as to enable the training of our models and systems.\n Third-Party Logins. If you choose to register or log in to our Services using your account with third parties, we receive Personal Data about you from such third parties, such as your name, email address, username, and profile picture.\n Information from Service Providers. We may receive information from third-party service providers that are authorized to share your Personal Data with us, including in connection with verification / background checks, data enrichment, and ‘Know Your Customer’ (KYC) and ‘Anti-Money Laundering’ (AML) checks.\n In some cases, we need to collect your Personal Data to provide you with our Services. In these cases, if you choose not to provide the requested Personal Data, you may not be able to use our Services. We will tell you if providing Personal Data is required by law or under a contract and the consequences of failing to provide it, if applicable.","caution":null,"provenance":{"source_url":"https://elevenlabs.io/privacy-policy","snapshot_sha256":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec","wayback_url":null,"deep_link":"https://elevenlabs.io/privacy-policy#:~:text=%20Information%20from%20Third,provide%20it%2C%20if%20applicable.","char_start":6770,"char_end":7973}},{"surface":"training_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" We may process your Personal Data to understand the usage of our Services, to understand trends and preferences, to improve and repair errors in the Services, and to develop new products, services, features, and functionalities. \n We have a legitimate interest in using your Personal Data for the purpose of understanding usage. ","caution":null,"provenance":{"source_url":"https://elevenlabs.io/privacy-policy","snapshot_sha256":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec","wayback_url":null,"deep_link":"https://elevenlabs.io/privacy-policy#:~:text=%20We%20may%20process,of%20understanding%20usage.%20","char_start":14741,"char_end":15071}},{"surface":"training_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" We may process your Personal Data to research, develop, train and/or otherwise improve our AI models. This may include processing audio, text, video content, your preferences or feedback, and/or any metadata associated with any of the foregoing that you provide or that is collected or generated in connection with your use of the Services. Our training practices are designed to disassociate (or fully remove) data included in the training dataset that could reasonably identify you with your audio, video or related content.","caution":null,"provenance":{"source_url":"https://elevenlabs.io/privacy-policy","snapshot_sha256":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec","wayback_url":null,"deep_link":"https://elevenlabs.io/privacy-policy#:~:text=%20We%20may%20process,video%20or%20related%20content.","char_start":16833,"char_end":17360}},{"surface":"training_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" We have a legitimate interest in using your Personal Data for the purpose of research and development, specifically to improve our AI models and make them more effective for our users. Where required under applicable law, we rely on your consent for such processing in the alternative.","caution":null,"provenance":{"source_url":"https://elevenlabs.io/privacy-policy","snapshot_sha256":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec","wayback_url":null,"deep_link":"https://elevenlabs.io/privacy-policy#:~:text=%20We%20have%20a,processing%20in%20the%20alternative.","char_start":17363,"char_end":17649}},{"surface":"training_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" ElevenLabs uses Voice Data to help our models and products learn about patterns and connections in speech and audio content and to improve our Services. We do not use Voice Data, Personal Data, or publicly available data used for training to profile or target consumers.","caution":null,"provenance":{"source_url":"https://elevenlabs.io/privacy-policy","snapshot_sha256":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec","wayback_url":null,"deep_link":"https://elevenlabs.io/privacy-policy#:~:text=%20ElevenLabs%20uses%20Voice,profile%20or%20target%20consumers.","char_start":18899,"char_end":19170}},{"surface":"training_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" (d) License to Your Content. You hereby grant to ElevenLabs a license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, publicly or otherwise perform and display, and use your Content to provide the Services (including the trust and safety features therein), to improve the Services, and to develop new services and products. For avoidance of doubt, to the extent that your Content includes your voice, the foregoing license allows ElevenLabs to reproduce, modify, publish, create derivative works from, distribute, publicly or otherwise perform, and use your voice, and other indicia of your persona that may be contained therein, to provide and improve the Services, and to develop new services and products. Notwithstanding the foregoing, we will not commercialize your voice on a standalone basis without your permission to do so. Such license shall be:","caution":null,"provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=%20(d)%20License%20to,Such%20license%20shall%20be%3A","char_start":11124,"char_end":12028}},{"surface":"training_use","risk":"high","confidence":"high","tier":"All","verified":true,"quote":"For avoidance of doubt, to the extent that your Content includes your voice, the foregoing license allows ElevenLabs to reproduce, modify, publish, create derivative works from, distribute, publicly or otherwise perform, and use your voice, and other indicia of your persona that may be contained therein, to provide and improve the Services, and to develop new services and products. Notwithstanding the foregoing, we will not commercialize your voice on a standalone basis without your permission to do so.","caution":"ElevenLabs explicitly claims the right to use your voice for service improvement and new product development under the same perpetual, irrevocable license. The only carve-out is standalone commercialization of your voice — all other uses of your voice data appear to be permitted.","provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=For%20avoidance%20of%20doubt%2C,permission%20to%20do%20so.","char_start":11497,"char_end":12005}},{"surface":"training_use","risk":"high","confidence":"high","tier":"All","verified":true,"quote":"You hereby grant to ElevenLabs a license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, publicly or otherwise perform and display, and use your Content to provide the Services (including the trust and safety features therein), to improve the Services, and to develop new services and products.","caution":"ElevenLabs takes a perpetual, irrevocable, royalty-free, worldwide, sublicensable license over all user Content (inputs AND outputs) for purposes that include improving services and developing new services and products — which encompasses model training. This license cannot be withdrawn.","provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=You%20hereby%20grant%20to,new%20services%20and%20products.","char_start":11154,"char_end":11496}},{"surface":"training_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" perpetual and irrevocable (which means this license cannot be withdrawn),\n nonexclusive (which means you can license your Input to others),\n royalty-free and fully paid (which means there are no monetary fees for this license),\n worldwide (which means it’s valid anywhere in the world), and\n sub-licensable, through multiple tiers (which means we can make it available to others).","caution":null,"provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=%20perpetual%20and%20irrevocable,it%20available%20to%20others).","char_start":12926,"char_end":13307}},{"surface":"training_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" (b) User Voice Models. Some of our Services allow you to create a voice model that can be used to generate Output in the form of synthetic audio sounding like your voice or a voice you are authorized to share with us (a \" User Voice Model \"). To create a User Voice Model through our Services, you may be asked to upload audio recordings of your voice or the voice you are authorized to share with us as Input to our Services, and ElevenLabs is permitted to use those audio recordings of the voice you provide to us subject to subsection 4(d) below. For more information on how we collect, use, share, retain, and destroy your audio recordings, please see the Voice Processing Notice in our Privacy Policy. You may request deletion of your User Voice Models created with your Input recordings through your account.","caution":null,"provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=%20(b)%20User%20Voice,recordings%20through%20your%20account.","char_start":9710,"char_end":10525}},{"surface":"training_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" perpetual and irrevocable (which means this license cannot be withdrawn),\n nonexclusive (which means you can license your Input to others),\n royalty-free and fully paid (which means there are no monetary fees for this license),\n worldwide (which means it’s valid anywhere in the world), and\n sub-licensable, through multiple tiers (which means we can make it available to others).","caution":null,"provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=%20perpetual%20and%20irrevocable,it%20available%20to%20others).","char_start":12029,"char_end":12410}},{"surface":"training_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" (e) License to User Voice Models. To the extent you own or acquire any intellectual property rights in or to any User Voice Models, you hereby grant to ElevenLabs a license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, publicly or otherwise perform and display, and use the User Voice Models to provide the Services (including the trust and safety features therein) to you, to improve the Services, and to develop new services and products. Such license shall be:","caution":null,"provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=%20(e)%20License%20to,Such%20license%20shall%20be%3A","char_start":12411,"char_end":12925}},{"surface":"training_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" (c) Personal Data and ElevenLabs Training Models ","caution":null,"provenance":{"source_url":"https://elevenlabs.io/privacy-policy","snapshot_sha256":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec","wayback_url":null,"deep_link":"https://elevenlabs.io/privacy-policy#:~:text=%20(c)%20Personal%20Data,ElevenLabs%20Training%20Models%20","char_start":18848,"char_end":18898}},{"surface":"commercial_use","risk":"medium","confidence":"medium","tier":"All","verified":true,"quote":"if you access or use our Services free of charge (such a user, a “ Free User ”), you may only use the Services for non-commercial purposes; (ii) if you access or use our Services through a paid subscription plan (such a user, a “ Paid User ”), you may use the Services for commercial purposes, but in either case, your access and use of the Services and any Output must still comply with the Prohibited Use Policy.","caution":"Free users are explicitly prohibited from any commercial use of outputs. Paid users may use outputs commercially but remain subject to the Prohibited Use Policy, which may impose additional restrictions not visible in this document.","provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=if%20you%20access%20or,the%20Prohibited%20Use%20Policy.","char_start":5733,"char_end":6147}},{"surface":"commercial_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" (ii) Scope of License. The license granted to you is limited to a non-transferable license to use the Mobile App on any iPhone, iPod touch, iPad, or any other Apple device that you own or control as permitted by the Usage Rules set forth in the Apple App Store Terms of Service.","caution":null,"provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=%20(ii)%20Scope%20of,Store%20Terms%20of%20Service.","char_start":53906,"char_end":54185}},{"surface":"commercial_use","risk":"high","confidence":"medium","tier":"All","verified":true,"quote":"You may voluntarily post, submit, or otherwise communicate to us any questions, comments, suggestions, ideas, original or creative materials, or other information about ElevenLabs or our Services (collectively, “ Feedback ”). You understand that we may use such Feedback for any purpose, commercial or otherwise, without acknowledgement or compensation to you, including to develop, copy, publish, or improve the Feedback or Services, or to improve or develop new products, services, or technologies in ElevenLabs’ sole discretion. ElevenLabs will exclusively own any improvements to, or new inventions based upon, such Services, or Services based on the Feedback.","caution":"ElevenLabs claims exclusive ownership of any inventions or improvements derived from user feedback, with no compensation to the user. Users effectively assign IP rights in their feedback-derived innovations to ElevenLabs.","provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=You%20may%20voluntarily%20post%2C,based%20on%20the%20Feedback.","char_start":17454,"char_end":18118}},{"surface":"commercial_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" (c) Use Restrictions. Your access to and use of the Services and your use of any Output (defined below) must comply with these Terms. Without limiting the forgoing: (i) if you access or use our Services free of charge (such a user, a “ Free User ”), you may only use the Services for non-commercial purposes; (ii) if you access or use our Services through a paid subscription plan (such a user, a “ Paid User ”), you may use the Services for commercial purposes, but in either case, your access and use of the Services and any Output must still comply with the Prohibited Use Policy. Use of the Services by Government Entities (as defined in the Prohibited Use Policy) is subject to the terms of the Prohibited Use Policy. If using the Services for non-commercial purposes, a personal e-mail address must be used. To the extent you register for the Services using a business entity’s email address, you acknowledge that we may deem such entity a Controller (as defined in the Data Processing Addendum) as it relates to the Personal Data contained in your account, and we may take action on your account at the direction of the Controller.","caution":null,"provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=%20(c)%20Use%20Restrictions.,direction%20of%20the%20Controller.","char_start":5563,"char_end":6702}},{"surface":"commercial_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" (b) Limited License. Subject to your compliance with these Terms, ElevenLabs hereby grants to you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use our Services. For clarity, any use of the Services other than as specifically authorized herein, without our prior written permission, is strictly prohibited and will terminate the license granted herein.","caution":null,"provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=%20(b)%20Limited%20License.,the%20license%20granted%20herein.","char_start":16391,"char_end":16793}},{"surface":"commercial_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" (iv) Use of Prepaid Credits. Prepaid Credits may be used only to pay for eligible Services as expressly permitted by ElevenLabs and solely in connection with your Account. The rate at which Prepaid Credits are applied to Services may vary depending on your Recurring Subscription and the pricing applicable to your use of the Services at the time of use. Prepaid Credits may not be transferred, sold, gifted, traded, sublicensed, or assigned, whether for value or otherwise, and any purported transfer is void.","caution":null,"provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=%20(iv)%20Use%20of,purported%20transfer%20is%20void.","char_start":21942,"char_end":22453}},{"surface":"privacy_data_use","risk":"high","confidence":"low","tier":"All","verified":true,"quote":"You acknowledge that ElevenLabs may process personal data relating to the operation, support, or use of our Services for our own business purposes, such as billing, account management, data analysis, benchmarking, technical support, product development, research and development of its AI models, improvement of its systems and technologies, and compliance with law.","caution":"ElevenLabs explicitly reserves the right to use personal data for 'research and development of its AI models' and 'improvement of its systems and technologies' — confirming that personal data (including potentially voice data) feeds AI training pipelines.","provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=You%20acknowledge%20that%20ElevenLabs,and%20compliance%20with%20law.","char_start":7574,"char_end":7940}},{"surface":"privacy_data_use","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":" (a) Purpose and Legal Basis ","caution":null,"provenance":{"source_url":"https://elevenlabs.io/privacy-policy","snapshot_sha256":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec","wayback_url":null,"deep_link":"https://elevenlabs.io/privacy-policy#:~:text=%20(a)%20Purpose%20and%20Legal%20Basis%20","char_start":8040,"char_end":8069}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" We use Personal Data to provide technical support, including diagnosing and resolving any issues you report. \n The processing is necessary for entering into, or performance of a contract to which you are a party. ","caution":null,"provenance":{"source_url":"https://elevenlabs.io/privacy-policy","snapshot_sha256":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec","wayback_url":null,"deep_link":"https://elevenlabs.io/privacy-policy#:~:text=%20We%20use%20Personal,are%20a%20party.%20","char_start":14498,"char_end":14712}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Portuguese translation available at: elevenlabs.io/privacy-policy-portuguese \n This Privacy Policy (“ Policy ”) explains how Eleven Labs Inc. and our affiliates (which, as of the date above, includes Eleven Labs Ltd., Eleven Labs Poland sp. z o.o., Eleven Labs Auto India Private Limited, Eleven Labs Technology Middle East Limited, and Eleven Labs Japan Godo Kaisha) (together, “ ElevenLabs ”, “ we ”, “ our ”, or “ us ”) process Personal Data (defined below) of individuals who access or use our Websites (including reception.ai) or Services (jointly referred to as the “ Services ” for purposes of this Policy) or otherwise engage with ElevenLabs. \n This Policy also explains your rights and choices about how we use your Personal Data, including how you may be able to access or update certain information about you. Where processing is based on consent, and to the extent permitted by law, by using the Services or otherwise engaging with ElevenLabs, you consent to the use of your Personal Data as described in this Policy. ","caution":null,"provenance":{"source_url":"https://elevenlabs.io/privacy-policy","snapshot_sha256":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec","wayback_url":null,"deep_link":"https://elevenlabs.io/privacy-policy#:~:text=%20Portuguese%20translation%20available,in%20this%20Policy.%20","char_start":207,"char_end":1238}},{"surface":"privacy_data_use","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":" (b) Personal Data We May Otherwise Collect From You and/or Your Device ","caution":null,"provenance":{"source_url":"https://elevenlabs.io/privacy-policy","snapshot_sha256":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec","wayback_url":null,"deep_link":"https://elevenlabs.io/privacy-policy#:~:text=%20(b)%20Personal%20Data,and%2For%20Your%20Device%20","char_start":5529,"char_end":5601}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Information from Cookies and Similar Technologies. We and our third-party partners may collect information about you using cookies, pixel tags, SDKs, or similar technologies (“Cookies”). See the “Your Cookie Choices” section of this Policy for further detail. Categories of information we may collect using cookies include: \n Location Information. When you use our Services, we infer your general location information, for example by using your internet protocol (IP) address. In some jurisdictions, we will ask for your permission before doing so.\n Device Information. We receive information about the device and software you use to access our Services, including IP address, web browser type, operating system version, phone carrier and manufacturer, application installations and versions, device identifiers, mobile advertising identifiers, and push notification tokens.\n Usage Information. We receive information about your interactions with our Services, the content you view, the actions you take, the features with which you interact when you are using the Services, and the dates and times of your visits.","caution":null,"provenance":{"source_url":"https://elevenlabs.io/privacy-policy","snapshot_sha256":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec","wayback_url":null,"deep_link":"https://elevenlabs.io/privacy-policy#:~:text=%20Information%20from%20Cookies,times%20of%20your%20visits.","char_start":5602,"char_end":6717}},{"surface":"privacy_data_use","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":" (c) Personal Data We Collect from Third Parties ","caution":null,"provenance":{"source_url":"https://elevenlabs.io/privacy-policy","snapshot_sha256":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec","wayback_url":null,"deep_link":"https://elevenlabs.io/privacy-policy#:~:text=%20(c)%20Personal%20Data,from%20Third%20Parties%20","char_start":6720,"char_end":6769}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" We may process your Personal Data to provide the Services you request from us, as described in the applicable Terms of Service. \n The processing is necessary for entering into, or performance of a contract to which you are a party ","caution":null,"provenance":{"source_url":"https://elevenlabs.io/privacy-policy","snapshot_sha256":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec","wayback_url":null,"deep_link":"https://elevenlabs.io/privacy-policy#:~:text=%20We%20may%20process,are%20a%20party%20","char_start":8705,"char_end":8937}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Collecting your audio recordings and other Voice Data for use in connection with our Services \n We collect the audio recordings of your voice that you choose to share with us, as well as any other Voice Data to provide our Services to you. \n The processing is necessary for entering into, or performance of a contract to which you are a party ","caution":null,"provenance":{"source_url":"https://elevenlabs.io/privacy-policy","snapshot_sha256":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec","wayback_url":null,"deep_link":"https://elevenlabs.io/privacy-policy#:~:text=%20Collecting%20your%20audio,are%20a%20party%20","char_start":8943,"char_end":9287}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Generating your voice model or otherwise interpreting your voice if you use it for Services such as speech synthesis, elevenagents, dubbing, or translation \n We may process the audio recordings of your voice that you provide to us, which include your Personal Data, such as your Voice Data as well as any Personal Data you choose to provide, to provide elevenagents services or to create a voice model that will generate synthetic audio sounding like your voice, as further described below in Section 2b (“Personal Data and ElevenLabs Voice Modeling Services”). \n The processing is necessary for entering into, or performance of a contract to which you are a party. ","caution":null,"provenance":{"source_url":"https://elevenlabs.io/privacy-policy","snapshot_sha256":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec","wayback_url":null,"deep_link":"https://elevenlabs.io/privacy-policy#:~:text=%20Generating%20your%20voice,are%20a%20party.%20","char_start":9293,"char_end":9960}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" With your permission, we may process your Personal Data to personalize your experience when you access our Services, including suggesting content and features that could be of interest to you. ","caution":null,"provenance":{"source_url":"https://elevenlabs.io/privacy-policy","snapshot_sha256":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec","wayback_url":null,"deep_link":"https://elevenlabs.io/privacy-policy#:~:text=%20With%20your%20permission%2C,interest%20to%20you.%20","char_start":11807,"char_end":12001}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" We may process your Personal Data to handle any payments from you or to you as described in the applicable Terms of Service, including keeping records of payments. \n The processing is necessary for entering into, or performance of a contract to which you are a party.","caution":null,"provenance":{"source_url":"https://elevenlabs.io/privacy-policy","snapshot_sha256":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec","wayback_url":null,"deep_link":"https://elevenlabs.io/privacy-policy#:~:text=%20We%20may%20process,you%20are%20a%20party.","char_start":12880,"char_end":13148}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Our understanding of your usage may include the use of tools that look at mouse movements, clicks, keystrokes, data or text entered, and the pages you visit. \n We obtain your consent to the placement of tracking technologies that are used for these purposes. ","caution":null,"provenance":{"source_url":"https://elevenlabs.io/privacy-policy","snapshot_sha256":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec","wayback_url":null,"deep_link":"https://elevenlabs.io/privacy-policy#:~:text=%20Our%20understanding%20of,for%20these%20purposes.%20","char_start":15101,"char_end":15361}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" We need it to comply with a legal obligation, for instance, to comply with a court order.","caution":null,"provenance":{"source_url":"https://elevenlabs.io/privacy-policy","snapshot_sha256":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec","wayback_url":null,"deep_link":"https://elevenlabs.io/privacy-policy#:~:text=%20We%20need%20it,with%20a%20court%20order.","char_start":16694,"char_end":16784}},{"surface":"privacy_data_use","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":" Please consult the relevant specific notice.","caution":null,"provenance":{"source_url":"https://elevenlabs.io/privacy-policy","snapshot_sha256":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec","wayback_url":null,"deep_link":"https://elevenlabs.io/privacy-policy#:~:text=%20Please%20consult%20the%20relevant%20specific%20notice.","char_start":17813,"char_end":17858}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" (b) Personal Data and ElevenLabs Voice Modeling Services ","caution":null,"provenance":{"source_url":"https://elevenlabs.io/privacy-policy","snapshot_sha256":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec","wayback_url":null,"deep_link":"https://elevenlabs.io/privacy-policy#:~:text=%20(b)%20Personal%20Data,Voice%20Modeling%20Services%20","char_start":18152,"char_end":18210}},{"surface":"privacy_data_use","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":" (c) Residents of India ","caution":null,"provenance":{"source_url":"https://elevenlabs.io/privacy-policy","snapshot_sha256":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec","wayback_url":null,"deep_link":"https://elevenlabs.io/privacy-policy#:~:text=%20(c)%20Residents%20of%20India%20","char_start":38936,"char_end":38960}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" We may use both session cookies and persistent cookies. A session cookie disappears after you close your browser. A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to our Services. Cookies we or our third-party partners place may fall under one of the following purposes:\n Strictly Necessary Cookies. Cookies that are essential to make our Services available to you, for example, to provide login functionality or to identify bots who try to access our website. These cookies cannot be disabled as we cannot provide you with the Services without this type of Cookie.\n Performing & Analytics Cookies. Cookies for website and app analytics purposes to support operation, maintenance, and improvement of our Services. We may use our own analytics Cookies or third-party analytics providers, such as Google Analytics, to collect and process certain analytics data on our behalf and understand how you engage with our Services. You can learn about Google's practices by going to https://www.google.com/policies/privacy/partners/. \n Targeting & Marketing Cookies. Cookies that may be ours or our third-party partners and support us and our advertisers in serving relevant advertising on our sites as well as sites that are not owned or operated by us to promote our services, articles, or events. The Cookies are used to make advertising messages more relevant to you and your interests or prevent the same ad from continuously re-appearing.\n","caution":null,"provenance":{"source_url":"https://elevenlabs.io/privacy-policy","snapshot_sha256":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec","wayback_url":null,"deep_link":"https://elevenlabs.io/privacy-policy#:~:text=%20We%20may%20use,from%20continuously%20re-appearing.%20","char_start":28467,"char_end":29969}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Depending on the country in which you are located, you may be asked to provide your consent for our use of Cookies (except for strictly necessary Cookies). In addition, you have the following choices concerning the use of Cookies.\n Browser Settings. Certain web browsers allow you to manage your preferences relating to Cookies. You can set your browser to refuse Cookies or delete certain Cookies. Please note that if you choose to block all Cookies, doing so may impair the use of our Services.\n Google Analytics Opt-out. To opt out from Google Analytics' use of information collected on the Services through Cookies, you can download the Google Analytics opt-out browser add-on, available at https://tools.google.com/dlpage/gaoptout .\n Third Party Advertising Companies' Opt-Out. We work with third party advertising partners to show you ads that we think may interest you. Some of our advertising partners are members of the Network Advertising Initiative or the Digital Advertising Alliance. If you do not wish to receive personalized ads, please visit their opt-out pages to learn about how you may opt out of receiving web-based personalized ads from member companies. You can access any settings offered by your mobile operating system to limit ad tracking, or you can install the AppChoices mobile app to learn more about how you may opt out of personalized ads in mobile apps.\n Universal Opt-out Signals. Where a site visitor chooses to use a tool to communicate their consent choices automatically through an opt-out preference signal, such as Global Privacy Control/GPC, on your browser or device, ElevenLabs will honor those signals as a request to opt-out of targeting & marketing cookies.","caution":null,"provenance":{"source_url":"https://elevenlabs.io/privacy-policy","snapshot_sha256":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec","wayback_url":null,"deep_link":"https://elevenlabs.io/privacy-policy#:~:text=%20Depending%20on%20the,targeting%20%26%20marketing%20cookies.","char_start":29969,"char_end":31683}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Depending on where you are located or reside, you may have certain rights regarding the Personal Data we maintain about you and certain choices about what Personal Data we collect from you, how we use it, and how we communicate with you. Such rights may include the rights to: \n Access Your Personal Data: Receive confirmation of processing and request access to the Personal Data we maintain about you. Most of your Personal Data can be accessed and exported by logging into your account. Where provided by applicable law, you may request that we include a description of the purpose of the processing of your personal data, third parties with which your data has been shared, and information regarding the safeguards for international data transfer.\n Correct Your Personal Data: Request to update and correct inaccuracies in your Personal Data. Most of your Personal Data can be accessed and corrected by logging into your account and accessing your account settings.\n Delete Your Account: Request to close your account by submitting your request using your account settings (see more information here ).\n Delete Your Personal Data: Request that ElevenLabs delete all Personal Data we maintain about you including your account and the Voice Data associated with your account. This deletion also includes the personal data processed under the legal basis of consent. Where provided by applicable law, you may request that your Personal Data be anonymized rather than deleted.\n","caution":null,"provenance":{"source_url":"https://elevenlabs.io/privacy-policy","snapshot_sha256":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec","wayback_url":null,"deep_link":"https://elevenlabs.io/privacy-policy#:~:text=%20Depending%20on%20where,rather%20than%20deleted.%20","char_start":31737,"char_end":33215}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"Before fulfilling your request, we may ask you to provide reasonable information to verify your identity and/or residence. Please note that applicable law may provide for exceptions and limitations to each of these rights.\n In addition to the rights listed above, you may also have the right to lodge a complaint with a supervisory authority, including in your country of residence, place of work, or where an incident took place.","caution":null,"provenance":{"source_url":"https://elevenlabs.io/privacy-policy","snapshot_sha256":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec","wayback_url":null,"deep_link":"https://elevenlabs.io/privacy-policy#:~:text=Before%20fulfilling%20your%20request%2C,an%20incident%20took%20place.","char_start":36295,"char_end":36725}},{"surface":"privacy_data_use","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":" (b) United States Residents ","caution":null,"provenance":{"source_url":"https://elevenlabs.io/privacy-policy","snapshot_sha256":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec","wayback_url":null,"deep_link":"https://elevenlabs.io/privacy-policy#:~:text=%20(b)%20United%20States%20Residents%20","char_start":36726,"char_end":36755}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Residents of certain U.S. states, including California, Connecticut, Colorado, Utah, Virginia, Oregon, Montana, or Texas, have additional privacy rights disclosures regarding their Personal Information, as described below. In certain U.S. states, you have the following rights in addition to those listed in Section 8(a):\n Sale of Personal Information, Sharing for Cross-Context Behavioral Advertising, and Targeted Advertising \n When we share Personal Information through our targeting Cookies or with vendors that provide advertising services to us, that is considered a sale or sharing for cross-context behavioral advertising or targeted advertising under certain U.S. state privacy laws. You can opt out of the sale of your Personal Information, including the sharing of your Personal Information for targeted or cross-contextual behavioral advertising by clicking 'Modify Cookies' in the website footer and adjusting your settings.\n The following types of Personal Information may be processed for purposes of targeted advertising, and may have been “shared” or “sold” in the 12 months prior to the last modified date of the privacy policy:\n Online Identifiers: IP address; unique identifier.\n Each category of Personal Information listed above may be “shared” with or “sold” to the following third parties in connection with our marketing activities:\n Advertising vendors (e.g., affiliate marketing companies, tracking technology providers).\n","caution":null,"provenance":{"source_url":"https://elevenlabs.io/privacy-policy","snapshot_sha256":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec","wayback_url":null,"deep_link":"https://elevenlabs.io/privacy-policy#:~:text=%20Residents%20of%20certain,tracking%20technology%20providers).%20","char_start":36756,"char_end":38216}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" We implement reasonable security measures to secure and protect your Personal Data. The up-to-date list of measures along with relevant audit certifications can be obtained at: https://compliance.elevenlabs.io/. We note that, as no electronic transmission or storage of information can be entirely secure, we can make no guarantees as to the security or privacy of your information, to the extent permitted by applicable law.","caution":null,"provenance":{"source_url":"https://elevenlabs.io/privacy-policy","snapshot_sha256":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec","wayback_url":null,"deep_link":"https://elevenlabs.io/privacy-policy#:~:text=%20We%20implement%20reasonable,permitted%20by%20applicable%20law.","char_start":40055,"char_end":40481}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Our Services are not intended for or directed at children under the age of 18 and ElevenLabs does not knowingly collect, store, or process Personal Data from children under the age of 18. \n If you are under the age of 18, you are not permitted to submit any Personal Data to us for any Service. If we become aware that we have inadvertently received Personal Data from a child under the age of 18, we will delete that information from our records.\n Additionally, all users are strictly prohibited from uploading, transmitting, emailing, or otherwise making Voice Data from children under the age of 18 available to us or other users or using them for any of our Services. If you believe we may have inadvertently processed such Personal Data, please contact us at legal@elevenlabs.io .","caution":null,"provenance":{"source_url":"https://elevenlabs.io/privacy-policy","snapshot_sha256":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec","wayback_url":null,"deep_link":"https://elevenlabs.io/privacy-policy#:~:text=%20Our%20Services%20are,us%20at%20legal%40elevenlabs.io%20.","char_start":40520,"char_end":41306}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" note that email communications will not necessarily be secure; accordingly, you should not include payment card information or other sensitive information in your email correspondence with us. Further, under California Civil Code Section 1789.3, California consumers are entitled to the following specific consumer rights notice: The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 North Market Boulevard, Suite N-112, Sacramento, California 95834, or by telephone at 1 (800) 952-5210.","caution":null,"provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=%20note%20that%20email,at%201%20(800)%20952-5210.","char_start":51390,"char_end":51976}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" You may provide certain information to ElevenLabs in connection with your access to or use of our Services, or we may otherwise collect certain information about you when you access or use our Services. You agree to receive communications from ElevenLabs via the Services using the email address or other contact information you provide in connection with the Services. You represent and warrant that any information that you provide to ElevenLabs in connection with the Services is accurate. For information about how we collect, use, share, and otherwise process information about you, please review our Privacy Policy .In addition, where you agree to these terms on behalf of an entity, you agree that the Data Processing Agreement governs ElevenLabs’s processing of any personal data contained within any content you input to our Services. You acknowledge that ElevenLabs may process personal data relating to the operation, support, or use of our Services for our own business purposes, such as billing, account management, data analysis, benchmarking, technical support, product development, research and development of its AI models, improvement of its systems and technologies, and compliance with law.","caution":null,"provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=%20You%20may%20provide,and%20compliance%20with%20law.","char_start":6729,"char_end":7940}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" (h) No PHI.  You may not provide any Input that includes protected health information as defined by the Health Insurance Portability and Accountability Act (HIPAA) of 1996, Pub. L. No. 104-191 except as permitted by an executed HIPAA BAA.","caution":null,"provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=%20(h)%20No%20PHI.,an%20executed%20HIPAA%20BAA.","char_start":13676,"char_end":13915}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" We have a legitimate interest in using your Personal Data to address administrative and legal issues.","caution":null,"provenance":{"source_url":"https://elevenlabs.io/privacy-policy","snapshot_sha256":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec","wayback_url":null,"deep_link":"https://elevenlabs.io/privacy-policy#:~:text=%20We%20have%20a,administrative%20and%20legal%20issues.","char_start":16312,"char_end":16414}},{"surface":"privacy_data_use","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":" (a) Data Subject Rights ","caution":null,"provenance":{"source_url":"https://elevenlabs.io/privacy-policy","snapshot_sha256":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec","wayback_url":null,"deep_link":"https://elevenlabs.io/privacy-policy#:~:text=%20(a)%20Data%20Subject%20Rights%20","char_start":31711,"char_end":31736}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" If we intend to use your Personal Data for other purposes, we will provide specific notice at the time the Personal Data is collected.","caution":null,"provenance":{"source_url":"https://elevenlabs.io/privacy-policy","snapshot_sha256":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec","wayback_url":null,"deep_link":"https://elevenlabs.io/privacy-policy#:~:text=%20If%20we%20intend,Personal%20Data%20is%20collected.","char_start":17675,"char_end":17810}},{"surface":"privacy_data_use","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":" (a) Personal Data You Provide to Us ","caution":null,"provenance":{"source_url":"https://elevenlabs.io/privacy-policy","snapshot_sha256":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec","wayback_url":null,"deep_link":"https://elevenlabs.io/privacy-policy#:~:text=%20(a)%20Personal%20Data,Provide%20to%20Us%20","char_start":2389,"char_end":2426}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" (a) Definitions. In this Policy, “ Personal Data ” means any information relating to an identified or identifiable individual, such as an individual's name, address, telephone number, or email address. In certain jurisdictions, this may also be referred to as “Personal Information.” Other capitalized terms not defined herein shall have the meanings ascribed to them in our terms of service, available at elevenlabs.io/terms-of-use or elevenlabs.io/terms-of-use-eu, as applicable (“ Terms of Service ”). ","caution":null,"provenance":{"source_url":"https://elevenlabs.io/privacy-policy","snapshot_sha256":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec","wayback_url":null,"deep_link":"https://elevenlabs.io/privacy-policy#:~:text=%20(a)%20Definitions.%20In,of%20Service%20%E2%80%9D).%20","char_start":1272,"char_end":1783}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" We only rely on our legitimate interests to process your Personal Data when we determine that these interests are not overridden by your rights and interests. When we use your information because we have a legitimate interest to do so, you may have the right to object to that use.","caution":null,"provenance":{"source_url":"https://elevenlabs.io/privacy-policy","snapshot_sha256":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec","wayback_url":null,"deep_link":"https://elevenlabs.io/privacy-policy#:~:text=%20We%20only%20rely,object%20to%20that%20use.","char_start":17869,"char_end":18151}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" (b) Scope. This Policy applies only for instances in which ElevenLabs acts as a responsible party (i.e. data controller) under applicable laws, including where ElevenLabs provides Services to individual users. This Policy does not apply when we offer our Services and process Personal Data on behalf of enterprise/business customers. We act as a service provider/data processor for those relationships, and our use of Personal Data in connection therewith is governed by the applicable Data Processing Addendum set forth in such customer’s agreement. ","caution":null,"provenance":{"source_url":"https://elevenlabs.io/privacy-policy","snapshot_sha256":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec","wayback_url":null,"deep_link":"https://elevenlabs.io/privacy-policy#:~:text=%20(b)%20Scope.%20This,such%20customer%E2%80%99s%20agreement.%20","char_start":1784,"char_end":2336}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"We have a legitimate interest in using your Personal Data for the purpose of personalizing your experience. ","caution":null,"provenance":{"source_url":"https://elevenlabs.io/privacy-policy","snapshot_sha256":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec","wayback_url":null,"deep_link":"https://elevenlabs.io/privacy-policy#:~:text=We%20have%20a%20legitimate,personalizing%20your%20experience.%20","char_start":12004,"char_end":12112}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"Please be aware that if you opt out of receiving commercial emails from us or otherwise modify the nature or frequency of promotional communications you receive from us, it may take some time for us to process your request and you may receive promotional communications from us that you have opted out from during that period, to the extent permitted by applicable law. Additionally, even after you opt-out from receiving commercial messages from us, you will continue to receive administrative messages from us regarding our Services.\n Anonymization. To the extent provided by law, you may ask to have your Personal Data anonymized. In such case, where anonymization is not feasible, we will inform you as to the reasons why such anonymization is not feasible. To have your Personal Data anonymized means the Personal Data will be processed in a manner such that it is not possible to associate such information with you, directly or indirectly. \n Right to Information About Shared Entities. To the extent provided by law, you may have rights to be informed about other companies with which we share your Personal Information. \n You may exercise these rights, as applicable, by using this online form (or to the extent such online form is unavailable, by emailing our Data Protection Office at the following email address: legal@elevenlabs.io). If using the form, please select “Other” and, whether using the form or submitting a request via email, include the right you would like to exercise in the subject (e.g., “Withdraw my Consent”) and note the location in which you reside. ","caution":null,"provenance":{"source_url":"https://elevenlabs.io/privacy-policy","snapshot_sha256":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec","wayback_url":null,"deep_link":"https://elevenlabs.io/privacy-policy#:~:text=Please%20be%20aware%20that,which%20you%20reside.%20","char_start":34712,"char_end":36295}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Account & Contact Details. When you set up an account to use our Services, we may ask you to provide your contact and other account-related details such as your name, email address, phone number, address, and your account and contact preferences.\n Services Input & Output. We process your Input (which may include text, audio, or other content) and Output and any other information you provide in connection with your use of the Services, including any Personal Information contained therein. \n Audio Recordings and Voice Data. In addition to any audio recordings of your voice that you choose to share with us, which may include Personal Data, we also collect data about your voice (“ Voice Data ”) in order to provide our Services to you. You may also submit additional audio recordings for ElevenLabs to verify that the voice featured in the provided audio recording is yours.\n Profile Information and User Content. When you sign up for our Services, you may indicate how you intend to use the Services (e.g., professional use). If you decide to make your voice model available to other users in the Voice Library, you can choose to include a profile description including your name, bio/description, your social media usernames and links to your social media accounts, and the characteristics of your voice. Some such profile information you provide will be viewable by other users of our Services. \n Feedback/Communications. If you contact us directly, express interest in using our Services, or otherwise provide us with feedback, we collect Personal Data including your name, email address, the contents of a message and attachments that you may send to us, and other information you choose to provide. ","caution":null,"provenance":{"source_url":"https://elevenlabs.io/privacy-policy","snapshot_sha256":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec","wayback_url":null,"deep_link":"https://elevenlabs.io/privacy-policy#:~:text=%20Account%20%26%20Contact,choose%20to%20provide.%20","char_start":2427,"char_end":4138}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" We may process your Personal Data for compliance with legal obligations to which we are subject, for instance, to comply with accounting, tax rules or anti-money laundering rules, or as mandated by a court order, judicial process, or governmental agency.","caution":null,"provenance":{"source_url":"https://elevenlabs.io/privacy-policy","snapshot_sha256":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec","wayback_url":null,"deep_link":"https://elevenlabs.io/privacy-policy#:~:text=%20We%20may%20process,process%2C%20or%20governmental%20agency.","char_start":16436,"char_end":16691}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" We may process your Personal Data to communicate with you, provide you with updates and other information relating to our Services, provide information that you request, respond to your comments and questions, and otherwise, provide customer support. \n We have a legitimate interest in using your Personal Data for communicating updates and providing support. In addition, such communications may be necessary in accordance with our contract with you. ","caution":null,"provenance":{"source_url":"https://elevenlabs.io/privacy-policy","snapshot_sha256":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec","wayback_url":null,"deep_link":"https://elevenlabs.io/privacy-policy#:~:text=%20We%20may%20process,contract%20with%20you.%20","char_start":12144,"char_end":12597}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" If you are in India, in addition to the rights in Section 8(a), you also have the following rights regarding your Personal Data:\n Right to nominate: You have the right to nominate any individual who will exercise the rights available to you in case of your death or incapacity.\n Right of grievance redressal: You have the right to contact us about how we process your Personal Data, our obligations in relation to such Personal Data and/or with regard to your rights regarding such Personal Data. You may exercise these rights by contacting us as described in Section 14, unless otherwise required under the law.","caution":null,"provenance":{"source_url":"https://elevenlabs.io/privacy-policy","snapshot_sha256":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec","wayback_url":null,"deep_link":"https://elevenlabs.io/privacy-policy#:~:text=%20If%20you%20are,required%20under%20the%20law.","char_start":38961,"char_end":39574}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" We may use your Personal Data to address any administrative or legal issues pertaining to ElevenLabs, including without limitation intellectual property infringement, defamation, rights of privacy issues, to enforce our Terms of Service, or as necessary to establish, exercise or defend our legal rights or to respond to requests or communications from law enforcement agencies, regulatory bodies and public authorities.","caution":null,"provenance":{"source_url":"https://elevenlabs.io/privacy-policy","snapshot_sha256":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec","wayback_url":null,"deep_link":"https://elevenlabs.io/privacy-policy#:~:text=%20We%20may%20use,bodies%20and%20public%20authorities.","char_start":15888,"char_end":16309}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Restrict or Object To Processing of Your Personal Data: Restrict or object to the processing of your Personal Data, where applicable.\n Request Portability of Your Personal Data: Request to transfer your Personal Data to another authorized organization.\n Withdraw Consent: You may withdraw any consent you previously provided to us regarding the processing of your Personal Data at any time. We will apply your preferences going forward and this will not affect the lawfulness of the processing before you withdraw your consent. The Voice Library Addendum provides more information about consent withdrawals in the context of the Voice Library.\n Opt-out of Processing Your Data for Training: You may opt out of our use of your Personal Data for training at any time by navigating to the 'Data use' menu in the 'Terms and Privacy' section of your ElevenLabs account. For clarity, the opt-out will only apply with respect to Personal Data provided or made available following the submission of the opt-out.\n Deactivate Push Notifications: If you use one of our mobile applications, with your permission, we may send push notifications to your mobile device. You can deactivate these notifications at any time by changing the notification settings on your mobile device.\n Unsubscribe from Marketing Communications: You may unsubscribe from receiving marketing communications at any time by following the instructions contained within the email or by using this unsubscribe form . ","caution":null,"provenance":{"source_url":"https://elevenlabs.io/privacy-policy","snapshot_sha256":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec","wayback_url":null,"deep_link":"https://elevenlabs.io/privacy-policy#:~:text=%20Restrict%20or%20Object,unsubscribe%20form%20.%20","char_start":33215,"char_end":34712}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" We may periodically update this Policy. If there are significant changes, we will notify you as required by law.","caution":null,"provenance":{"source_url":"https://elevenlabs.io/privacy-policy","snapshot_sha256":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec","wayback_url":null,"deep_link":"https://elevenlabs.io/privacy-policy#:~:text=%20We%20may%20periodically,as%20required%20by%20law.","char_start":41895,"char_end":42008}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" We may process your Personal Data to generate deidentified or aggregate data that we may use for any lawful purposes including product and service improvement activities, research, and other similar purposes. We will maintain and use data in an anonymous or deidentified format. Unless required by law, we will not attempt to reidentify the information. \n We have a legitimate interest in using your Personal Data to generate anonymized or aggregate data. ","caution":null,"provenance":{"source_url":"https://elevenlabs.io/privacy-policy","snapshot_sha256":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec","wayback_url":null,"deep_link":"https://elevenlabs.io/privacy-policy#:~:text=%20We%20may%20process,or%20aggregate%20data.%20","char_start":15397,"char_end":15854}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Verifying that it is your voice featured in the audio recordings provided by you or another user \n If you use our professional voice cloning services, we may process an audio recording that you provide us and Voice Data to verify that the voice featured in other audio recordings you provided is yours. Where another user wishes to use your Voice Data with your consent, we may process an audio recording that you provide to us to verify that it is your voice and that you consent to the use of your voice by the third party. We may process your Personal Data to protect against and prevent malicious, deceptive, fraudulent, illegitimate, or illegal activity, and to prevent the generation of “Deep Fakes.” We may use this data to help us defend ourselves in the event of a claim arising out of any attempted unlawful use of our Services. When we process your Voice Data for identity verification purposes, your Voice Data may constitute biometric data under applicable laws and so we will be processing your Special Category or sensitive Personal Data. \n Depending on the circumstances and applicable law, we may rely on different legal bases for such processing, including compliance with legal obligations, the performance of a contract, legitimate interests, or other applicable legal grounds. The processing may also be necessary for the establishment, exercise, or defense of legal claims. ","caution":null,"provenance":{"source_url":"https://elevenlabs.io/privacy-policy","snapshot_sha256":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec","wayback_url":null,"deep_link":"https://elevenlabs.io/privacy-policy#:~:text=%20Verifying%20that%20it,of%20legal%20claims.%20","char_start":10372,"char_end":11769}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"If you subscribe to our newsletter, then we will collect Personal Data from you, such as your name and email address. When we send you emails, we may track whether you open them to learn how to deliver a better customer experience and improve our Services. If you respond to a survey, we will capture your responses and any other Personal Data you provide.\n Payment Details. When you register to use any of our paid Services or decide to get paid by making your voice model available to other users, our third-party payment processor, Stripe, collects and processes your payment-related information, such as your name, email, billing address, credit/debit card or banking information or other financial information. Please consult Stripe's privacy policy here . \n Verification Information. As permissible by applicable law, we may ask you to provide verification of your age or identity to use our Services. This may include, for example, date of birth, proof of address, copy of a personal identification card or passport.\n Other Information You Provide. We may collect other information you may provide to us, such as when you use our alpha or beta products and services, participate in our responsible disclosure program, attend events hosted by us, or otherwise interact with us online or offline. Some of these services, programs, events, or engagements may have additional terms.","caution":null,"provenance":{"source_url":"https://elevenlabs.io/privacy-policy","snapshot_sha256":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec","wayback_url":null,"deep_link":"https://elevenlabs.io/privacy-policy#:~:text=If%20you%20subscribe%20to,may%20have%20additional%20terms.","char_start":4138,"char_end":5528}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" ElevenLabs uses Voice Data to provide its voice services, including voice modeling, speech-to-speech, and dubbing services. For voice modeling, when you provide us with recordings of your voice, we utilize our proprietary, AI-based technologies that analyze your speech characteristics to formulate a distinct voice model of your vocal traits. This voice model can be used to generate audio resembling your voice. Depending on where you reside and how we use your Voice Data (as set out in this Policy), applicable law may define your Voice Data as biometric data. We do not use Voice Data to infer characteristics about an individual.","caution":null,"provenance":{"source_url":"https://elevenlabs.io/privacy-policy","snapshot_sha256":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec","wayback_url":null,"deep_link":"https://elevenlabs.io/privacy-policy#:~:text=%20ElevenLabs%20uses%20Voice,characteristics%20about%20an%20individual.","char_start":18211,"char_end":18847}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" The table below describes the purposes for which we process your Personal Data when acting as a data controller and the legal bases for such processing. When we rely on legitimate interest as the legal grounds to process your Personal Data, you have the right to object to that processing using the online form set out in Section 8 (“ Your Rights ”). Please note that where the legal bases specified are not applicable in your country, we will rely on consent or other available grounds to process your Personal Data.","caution":null,"provenance":{"source_url":"https://elevenlabs.io/privacy-policy","snapshot_sha256":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec","wayback_url":null,"deep_link":"https://elevenlabs.io/privacy-policy#:~:text=%20The%20table%20below,process%20your%20Personal%20Data.","char_start":8070,"char_end":8588}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" For potential users, we may process your Personal Data to send Marketing Communications including emails to provide information regarding products or Services that may interest you. \n You have provided your consent. ","caution":null,"provenance":{"source_url":"https://elevenlabs.io/privacy-policy","snapshot_sha256":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec","wayback_url":null,"deep_link":"https://elevenlabs.io/privacy-policy#:~:text=%20For%20potential%20users%2C,provided%20your%20consent.%20","char_start":12631,"char_end":12848}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Parties to a corporate transaction (e.g., if we are involved in the purchase, sale, lease, or other acquisition of our systems containing personal information).\n Due to the fact that our services are intended for users aged 18 or over, we do not knowingly “sell” or “share” Personal Information of individuals under the age of 18.\n Do Not Track. Our websites and apps are not designed to respond to “do not track” requests from browsers.\n Authorized Agents. In those states where it is applicable, your authorized agent may submit a request to exercise any of the above rights on your behalf. ElevenLabs may request additional information to verify their authority to act on your behalf before processing any requests.","caution":null,"provenance":{"source_url":"https://elevenlabs.io/privacy-policy","snapshot_sha256":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec","wayback_url":null,"deep_link":"https://elevenlabs.io/privacy-policy#:~:text=%20Parties%20to%20a,before%20processing%20any%20requests.","char_start":38216,"char_end":38935}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" You may decide to make your voice model available in the Voice Library for other users to use to generate synthetic audio sounding like your voice, and we process your Voice Data, including your voice model, for this purpose. \n The processing is necessary for entering into, or performance of a contract to which you are a party. ","caution":null,"provenance":{"source_url":"https://elevenlabs.io/privacy-policy","snapshot_sha256":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec","wayback_url":null,"deep_link":"https://elevenlabs.io/privacy-policy#:~:text=%20You%20may%20decide,are%20a%20party.%20","char_start":10035,"char_end":10366}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Cookies, pixel tags, SDKs, or similar technologies are technologies used to collect information about users and their activities on a website. We and our third-party partners, such as analytics and advertising partners, may collect information about you using Cookies to collect information about your online activities over time and across different services.\n The information collected via Cookies may include information such as unique identifiers, system information, IP address, web browser, device type, and the web pages that you visit just before or just after you use the Services, as well as information about your interactions with the Services, such as the date and time of your visit, and where you have clicked. More information about the data categories and elements collected using Cookies can be found in Section 2(b).","caution":null,"provenance":{"source_url":"https://elevenlabs.io/privacy-policy","snapshot_sha256":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec","wayback_url":null,"deep_link":"https://elevenlabs.io/privacy-policy#:~:text=%20Cookies%2C%20pixel%20tags%2C,found%20in%20Section%202(b).","char_start":27611,"char_end":28447}},{"surface":"moderation_enforcement","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":"If your account is closed or terminated, you will forfeit all unused credits related to our Services (including character credits) associated with your account.","caution":"Upon any account termination (including platform-initiated termination), users forfeit all purchased/accumulated credits with no mention of refund. This creates financial risk especially for Paid users with large credit balances.","provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=If%20your%20account%20is,associated%20with%20your%20account.","char_start":8388,"char_end":8548}},{"surface":"moderation_enforcement","risk":"high","confidence":"medium","tier":"All","verified":true,"quote":"We may: (a) modify, impose limits on, replace, upgrade, update, suspend, or terminate providing all or part of our Services at any time; (b) charge, modify, or waive any fees required to use the Services; or (c) offer opportunities to some or all end users of the Services, each of (a) through (c) without any liability or additional notice to you. All modifications and additions to the Services will be governed by the Terms or Supplemental Terms, unless otherwise expressly stated by ElevenLabs in writing. We are not responsible for any loss or harm related to your inability to access or use our Services.","caution":"ElevenLabs can suspend, terminate, or materially change the service at any time without notice or liability, including changing fees.","provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=We%20may%3A%20(a)%20modify%2C,or%20use%20our%20Services.","char_start":47972,"char_end":48582}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" (d) Content Moderation and User Suspension ","caution":null,"provenance":{"source_url":"https://elevenlabs.io/privacy-policy","snapshot_sha256":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec","wayback_url":null,"deep_link":"https://elevenlabs.io/privacy-policy#:~:text=%20(d)%20Content%20Moderation%20and%20User%20Suspension%20","char_start":19171,"char_end":19215}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" ElevenLabs does not undertake to review all Content and expressly disclaims any duty or obligation to monitor or review content. However, to maintain the integrity and security of your data, and for fraud prevention purposes, ElevenLabs reserves the right to moderate all Input (including voice and text data input) and Output (including voice or other outputs). In certain circumstances, ElevenLabs may share your Input or Output, which may include Personal Data, with third parties to support the content moderation and safety initiatives. Users found to have engaged in activity that violates the Prohibited Use Policy may be subject to termination or suspension under the applicable Terms of Service.","caution":null,"provenance":{"source_url":"https://elevenlabs.io/privacy-policy","snapshot_sha256":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec","wayback_url":null,"deep_link":"https://elevenlabs.io/privacy-policy#:~:text=%20ElevenLabs%20does%20not,applicable%20Terms%20of%20Service.","char_start":19216,"char_end":19921}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" (ii) terminate or suspend your access to all or part of the Services, temporarily or permanently, if the Content is reasonably likely, in our sole determination, to violate applicable law or these Terms;","caution":null,"provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=%20(ii)%20terminate%20or,law%20or%20these%20Terms%3B","char_start":14998,"char_end":15202}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" (v) A statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.","caution":null,"provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=%20(v)%20A%20statement,agent%2C%20or%20the%20law.","char_start":27880,"char_end":28065}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" (iv) Information reasonably sufficient to permit ElevenLabs to contact the complaining party, such as an email address.","caution":null,"provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=%20(iv)%20Information%20reasonably,as%20an%20email%20address.","char_start":27759,"char_end":27879}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" (i) A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.","caution":null,"provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=%20(i)%20A%20physical,that%20is%20allegedly%20infringed.","char_start":27130,"char_end":27273}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" (b) Our Policy on Repeat Infringers. In accordance with the Digital Millennium Copyright Act (“ DMCA ”) and other applicable law, we have adopted a policy of terminating, in appropriate circumstances, the accounts of users who repeatedly infringe the intellectual property rights of others. A “repeat infringer” is a user who has multiple copyright complaints lodged against their content or account. Users will not be penalized if copyright complaints are retracted, the content owner files a valid counter notice, or the complaint is subject of active litigation.","caution":null,"provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=%20(b)%20Our%20Policy,subject%20of%20active%20litigation.","char_start":28548,"char_end":29114}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" (vi) A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.","caution":null,"provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=%20(vi)%20A%20statement,that%20is%20allegedly%20infringed.","char_start":28066,"char_end":28289}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" (a) Reporting Claims of Copyright Infringement. ElevenLabs takes claims of intellectual property infringement very seriously. The best way to report content on our Services that you believe may infringe your copyrights is by reporting it here . ","caution":null,"provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=%20(a)%20Reporting%20Claims,it%20here%20.%20","char_start":26579,"char_end":26825}},{"surface":"moderation_enforcement","risk":"medium","confidence":"medium","tier":"All","verified":true,"quote":"ElevenLabs may temporarily suspend or terminate delivery of Services to you in accordance with these Terms.","caution":"ElevenLabs retains unilateral discretion to suspend or terminate services, including in the reseller context where the user may have limited recourse.","provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=ElevenLabs%20may%20temporarily%20suspend,accordance%20with%20these%20Terms.","char_start":59148,"char_end":59255}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" As set forth in Section 512(c)(3) of the DMCA, copyright removal requests must include all of the following information:","caution":null,"provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=%20As%20set%20forth,of%20the%20following%20information%3A","char_start":27008,"char_end":27129}},{"surface":"moderation_enforcement","risk":"high","confidence":"medium","tier":"All","verified":true,"quote":"We do not undertake to review all Content, and we expressly disclaim any duty or obligation to undertake any monitoring or review of any Content. Although we have no obligation to screen, edit, or monitor Content, we may:\n (i) delete or remove Content or refuse to post any Content at any time and for any reason with or without notice, including for any violations of applicable law or these Terms;\n (ii) terminate or suspend your access to all or part of the Services, temporarily or permanently, if the Content is reasonably likely, in our sole determination, to violate applicable law or these Terms;\n (iii) take any action with respect to the Content that is necessary or appropriate, in ElevenLabs’ sole discretion, to ensure compliance with applicable law and these Terms, or to protect Company’s rights, or to protect any third-party rights, including third-party intellectual property and privacy rights (e.g., providing information to copyright owners in furtherance of Digital Millennium Copyright Act takedown requests) or to respond to threats to the personal safety of users or the public; and\n (iv) as permitted by law, cooperate fully with any law enforcement authorities or court order requesting or directing us to disclose the identity or other information of anyone posting any Content on or through the Services.","caution":"ElevenLabs retains extremely broad unilateral discretion to delete content, suspend or permanently terminate accounts without notice, and disclose user identity to law enforcement. 'Sole determination' standard gives users limited recourse.","provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=We%20do%20not%20undertake,or%20through%20the%20Services.","char_start":14598,"char_end":15931}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" You can also send a removal request by email to copyright@elevenlabs.io or by certified mail to:\n Eleven Labs Inc.","caution":null,"provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=%20You%20can%20also,to%3A%20Eleven%20Labs%20Inc.","char_start":26826,"char_end":26941}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" (i) delete or remove Content or refuse to post any Content at any time and for any reason with or without notice, including for any violations of applicable law or these Terms;","caution":null,"provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=%20(i)%20delete%20or,law%20or%20these%20Terms%3B","char_start":14820,"char_end":14997}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" (j) Moderation. We do not undertake to review all Content, and we expressly disclaim any duty or obligation to undertake any monitoring or review of any Content. Although we have no obligation to screen, edit, or monitor Content, we may:","caution":null,"provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=%20(j)%20Moderation.%20We,monitor%20Content%2C%20we%20may%3A","char_start":14581,"char_end":14819}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" (iii) take any action with respect to the Content that is necessary or appropriate, in ElevenLabs’ sole discretion, to ensure compliance with applicable law and these Terms, or to protect Company’s rights, or to protect any third-party rights, including third-party intellectual property and privacy rights (e.g., providing information to copyright owners in furtherance of Digital Millennium Copyright Act takedown requests) or to respond to threats to the personal safety of users or the public; and","caution":null,"provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=%20(iii)%20take%20any,or%20the%20public%3B%20and","char_start":15203,"char_end":15705}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" (iv) as permitted by law, cooperate fully with any law enforcement authorities or court order requesting or directing us to disclose the identity or other information of anyone posting any Content on or through the Services.","caution":null,"provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=%20(iv)%20as%20permitted,or%20through%20the%20Services.","char_start":15706,"char_end":15931}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" (f) Reservation of Rights. ElevenLabs reserves the right, including without prior notice to impose conditions on the honoring of any coupon, discount, or similar promotion; to bar any user from making any transaction; to alter the payment option for services; and to refuse to provide any user with any Service.","caution":null,"provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=%20(f)%20Reservation%20of,user%20with%20any%20Service.","char_start":25969,"char_end":26281}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" (ii) Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site.","caution":null,"provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=%20(ii)%20Identification%20of,works%20at%20that%20site.","char_start":27274,"char_end":27496}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" (iii) Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit ElevenLabs to locate the material.","caution":null,"provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=%20(iii)%20Identification%20of,to%20locate%20the%20material.","char_start":27497,"char_end":27758}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" We may process your Personal Data to safeguard our platform and services, and to ensure security and safety, which may include administering a responsible disclosure program. \n We have a legitimate interest in using your Personal Data to ensure security and safety. In addition, processing your personal data to safeguard our platform and services, and to ensure security and safety, may be necessary to fulfil obligations under our contract with you.","caution":null,"provenance":{"source_url":"https://elevenlabs.io/privacy-policy","snapshot_sha256":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec","wayback_url":null,"deep_link":"https://elevenlabs.io/privacy-policy#:~:text=%20We%20may%20process,our%20contract%20with%20you.","char_start":14007,"char_end":14459}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" We may process your Personal Data to protect against and prevent fraud and money laundering, and protect against malicious, deceptive, fraudulent, or illegal activity, including to prosecute those responsible for such activity. \n We have a legitimate interest in using your Personal Data to conduct due diligence and take appropriate measures to protect against and prevent fraud. In addition, such processing may be necessary to fulfil obligations under our contract with you.","caution":null,"provenance":{"source_url":"https://elevenlabs.io/privacy-policy","snapshot_sha256":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec","wayback_url":null,"deep_link":"https://elevenlabs.io/privacy-policy#:~:text=%20We%20may%20process,our%20contract%20with%20you.","char_start":13176,"char_end":13654}},{"surface":"data_retention","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" We may store your Personal Data, including Voice Data, using third-party cloud services. \n We have a legitimate interest to store your Personal Data for providing our Services and maintaining our relationship with you. In addition, such storage may be necessary to fulfil obligations under our contract with you. ","caution":null,"provenance":{"source_url":"https://elevenlabs.io/privacy-policy","snapshot_sha256":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec","wayback_url":null,"deep_link":"https://elevenlabs.io/privacy-policy#:~:text=%20We%20may%20store,contract%20with%20you.%20","char_start":13677,"char_end":13991}},{"surface":"data_retention","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" We take measures to delete your Personal Data or keep it in a form that does not permit identifying you when this information is no longer necessary for the purposes for which we process it unless we are required or permitted by law to keep this information for a longer period. When determining the specific retention period, we consider various factors, such as the type of service provided to you, the nature and length of our relationship with you, and mandatory retention periods provided by law and any relevant statute of limitations. ElevenLabs will not keep data it generates about your voice longer than 3 years after your last interaction with us, except as required by law.","caution":null,"provenance":{"source_url":"https://elevenlabs.io/privacy-policy","snapshot_sha256":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec","wayback_url":null,"deep_link":"https://elevenlabs.io/privacy-policy#:~:text=%20We%20take%20measures,as%20required%20by%20law.","char_start":26891,"char_end":27577}},{"surface":"data_retention","risk":"ambiguous","confidence":"low","tier":"All","verified":true,"quote":"You may request for us to delete your personal data as required under applicable law. Please see our Privacy Policy for more information.","caution":"Deletion right is conditioned on 'applicable law' rather than provided unconditionally. No retention periods are specified in these Terms; details are deferred to the Privacy Policy.","provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=You%20may%20request%20for,Policy%20for%20more%20information.","char_start":13948,"char_end":14085}},{"surface":"data_retention","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" We may require that you create an account in order to use some or all of our Services. You may not share or permit others to use your individual account credentials. You will promptly update any information contained in your account if it changes. You must maintain the security of your account, as applicable, and promptly notify us if you discover or suspect that someone has accessed your account without your permission. If your account is closed or terminated, you will forfeit all unused credits related to our Services (including character credits) associated with your account.","caution":null,"provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=%20We%20may%20require,associated%20with%20your%20account.","char_start":7962,"char_end":8548}},{"surface":"data_retention","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" (i) Data Deletion and Opt Out. You may request for us to delete your personal data as required under applicable law. Please see our Privacy Policy for more information. In addition, you may opt out of our use of your Content for training at any time by navigating to the 'Data use' menu in the 'Terms and Privacy' section of your ElevenLabs account. Your Content will no longer be used to improve our Services (including the Models) once the request has been processed by our team, except as may be necessary to provide the Services to you, but does not affect any uses of (or materials resulting from uses of) your Content prior to that date.","caution":null,"provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=%20(i)%20Data%20Deletion,prior%20to%20that%20date.","char_start":13916,"char_end":14580}},{"surface":"data_retention","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" (vi) Expiration of Prepaid Credits. Unless otherwise specified at the time of purchase or issuance, all Prepaid Credits expire twelve (12) months after the date of purchase or issuance, as applicable. Expired Prepaid Credits are automatically removed from your Account and may not be reinstated. ElevenLabs has no obligation to provide notice prior to the expiration of Prepaid Credits.","caution":null,"provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=%20(vi)%20Expiration%20of,expiration%20of%20Prepaid%20Credits.","char_start":22774,"char_end":23161}},{"surface":"data_retention","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Certain ElevenLabs’ Service may involve the collection of biometric information. We collect this information for verification purposes. We may disclose this information where necessary to our affiliates, service providers, and /or other collaborators to provide you with and develop our services. We will retain your biometric data until it is no longer needed for the purposes in which it was collected, or after 3 years of the termination of our relationship with you, whichever is sooner.","caution":null,"provenance":{"source_url":"https://elevenlabs.io/privacy-policy","snapshot_sha256":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec","wayback_url":null,"deep_link":"https://elevenlabs.io/privacy-policy#:~:text=%20Certain%20ElevenLabs%E2%80%99%20Service,you%2C%20whichever%20is%20sooner.","char_start":41365,"char_end":41857}},{"surface":"tier_differences","risk":"medium","confidence":"high","tier":"Paid","verified":true,"quote":"To access and use certain Services, you may be required to enroll in a subscription payment plan (a “ Recurring Subscription ”). Your Recurring Subscription will automatically renew until you cancel it or your Recurring Subscription is otherwise terminated.","caution":"Certain Services are only accessible via paid subscription. Auto-renewal is default with no affirmative renewal confirmation required from the user.","provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=To%20access%20and%20use,Subscription%20is%20otherwise%20terminated.","char_start":18256,"char_end":18513}},{"surface":"tier_differences","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" (x) Effect of Account Termination. Upon suspension or termination of your Account for any reason, including under Section 14, any unused Prepaid Credits remaining in your Account will be forfeited without refund, except where required by applicable law.","caution":null,"provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=%20(x)%20Effect%20of,required%20by%20applicable%20law.","char_start":24151,"char_end":24405}},{"surface":"tier_differences","risk":"medium","confidence":"high","tier":"Free","verified":true,"quote":"if you access or use our Services free of charge (such a user, a “ Free User ”), you may only use the Services for non-commercial purposes; (ii) if you access or use our Services through a paid subscription plan (such a user, a “ Paid User ”), you may use the Services for commercial purposes","caution":"A fundamental usage distinction exists between Free and Paid tiers: Free users are categorically banned from commercial use of the platform and its outputs. This is a significant restriction that may not be prominently disclosed at sign-up.","provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=if%20you%20access%20or,Services%20for%20commercial%20purposes","char_start":5733,"char_end":6025}},{"surface":"tier_differences","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" (iii) Purchase of Prepaid Credits. Prepaid Credits may be purchased through your Account under Section 6, either as a one-time purchase or via recurring purchase. ElevenLabs may impose purchase limits, and Prepaid Credits are issued upon successful payment. If you elect to enable recurring purchase, you authorize ElevenLabs to automatically charge your saved Payment Method and add additional Prepaid Credits to your Account when your available Prepaid Credits balance falls below the threshold you select. The recurring purchase will continue until you disable the feature or your Account is terminated in accordance with these Terms.","caution":null,"provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=%20(iii)%20Purchase%20of,accordance%20with%20these%20Terms.","char_start":21303,"char_end":21941}},{"surface":"tier_differences","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" If you subscribe to Services from an authorized ElevenLabs reseller or partner (“ Reseller ”), and notwithstanding anything set forth in these Terms: (a) these Terms will act as the end user license agreement, and in addition to your compliance with these Terms, your right to access and use such Services is subject to the terms and conditions of your written agreement with the Reseller (“ Reseller Agreement ”), including your obligation to timely pay Fees to the Reseller; (b) you will execute all orders directly with the Reseller and not ElevenLabs; and (c) the terms and conditions of Section 6 (Subscription Services; Payment) do not apply. Any refund, payments, or credits which ElevenLabs must provide to you in accordance with the terms of this Agreement will be provided by ElevenLabs to Reseller, and you acknowledge that you must seek such refunds, payments, and credits from Reseller only. Furthermore, your right to terminate or cancel its Service is solely as described in the Reseller Agreement, provided that nothing herein shall be interpreted as permitting Reseller to offer terms inconsistent with the remainder of this Agreement. If the Reseller ceases at any time to be an authorized Reseller, including for a failure to pay for any Services, your continued use of Services may be conditioned upon you executing a written agreement for such Services directly with ElevenLabs, and paying the outstanding Fees, if any, that Reseller did not remit to ElevenLabs on your behalf. ","caution":null,"provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=%20If%20you%20subscribe,on%20your%20behalf.%20","char_start":57438,"char_end":58938}},{"surface":"tier_differences","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" If you download our mobile application associated with the Services (“ Mobile App ”) from an app store or distribution platform (each, an “ App Store ”), you acknowledge and agree that the availability of the Mobile App and the Services is dependent on the App Store from whom you received the Mobile App license, and that these Terms are between you and ElevenLabs and not with the App Store. ElevenLabs, not the App Store, is solely responsible for the Services, including the Mobile App.  In order to use the Mobile App, you must have access to a wireless network, and you agree to pay all fees associated with such access.  You also agree to pay all fees (if any) charged by the App Store in connection with the Services, including the Mobile App.  You agree to comply with, and your license to use the Mobile App is conditioned upon your compliance with all terms of agreement imposed by the applicable App Store when using any Service, including the Mobile App. You acknowledge that the App Store (and its subsidiaries) are third-party beneficiaries of the Agreement and will have the right to enforce it.","caution":null,"provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=%20If%20you%20download,right%20to%20enforce%20it.","char_start":52036,"char_end":53148}},{"surface":"tier_differences","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" (b) Prepaid Credits.  ","caution":null,"provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=%20(b)%20Prepaid%20Credits.%C2%A0%20","char_start":20488,"char_end":20511}},{"surface":"tier_differences","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" (e) Refunds and Exchanges. All sales are final. We may offer refunds at our sole discretion.","caution":null,"provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=%20(e)%20Refunds%20and,at%20our%20sole%20discretion.","char_start":25875,"char_end":25968}},{"surface":"tier_differences","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":"If you subscribe to Services from an authorized ElevenLabs reseller or partner (“ Reseller ”), and notwithstanding anything set forth in these Terms: (a) these Terms will act as the end user license agreement, and in addition to your compliance with these Terms, your right to access and use such Services is subject to the terms and conditions of your written agreement with the Reseller (“ Reseller Agreement ”), including your obligation to timely pay Fees to the Reseller; (b) you will execute all orders directly with the Reseller and not ElevenLabs; and (c) the terms and conditions of Section 6 (Subscription Services; Payment) do not apply.","caution":"Users purchasing through resellers operate under a materially different contractual regime — standard payment, subscription, and termination terms from the main agreement do not apply and are replaced by the Reseller Agreement.","provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=If%20you%20subscribe%20to,Payment)%20do%20not%20apply.","char_start":57439,"char_end":58087}},{"surface":"tier_differences","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" (a) Subscriptions. To access and use certain Services, you may be required to enroll in a subscription payment plan (a “ Recurring Subscription ”). Your Recurring Subscription will automatically renew until you cancel it or your Recurring Subscription is otherwise terminated. You authorize us to store your payment method information and to automatically charge your payment method(s) for the amount of your Recurring Subscription with no further action required by you. The length of your Recurring Subscription will be provided when you make your purchase. In the event that ElevenLabs is unable to charge your payment method(s) as authorized by you when you enrolled in a Recurring Subscription, ElevenLabs may in its sole discretion (i) suspend your access to the Services until payment is received or (ii) seek to update your payment method information through third-party sources (i.e., your bank or a payment processor) to continue charging your payment method as authorized by you. You may cancel your subscription through your account. You may cancel a Recurring Subscription at any time, but if you cancel your Recurring Subscription before the end of the current subscription period, we will not refund any subscription fees already paid to us. Following any cancellation, however, you will continue to have access to the applicable Services through the end of your current subscription period. ElevenLabs may change the prices charged for Recurring Subscriptions at any time by posting updated pricing through the Services; provided, however, that the prices for your Recurring Subscription will remain in force for the duration of the subscription period for which you have paid. After that period ends, your use of the applicable Services will be charged at the then-current","caution":null,"provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=%20(a)%20Subscriptions.%20To,charged%20at%20the%20then-current","char_start":18236,"char_end":20026}},{"surface":"tier_differences","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" (viii) Prohibited Transfers and Misuse. ElevenLabs does not permit or recognize the sale, transfer, gift, trade, or exchange of Prepaid Credits. Any such attempt constitutes a material breach and may result, at ElevenLabs’ discretion, in cancellation or forfeiture of Prepaid Credits or termination of your Account without refund.","caution":null,"provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=%20(viii)%20Prohibited%20Transfers,your%20Account%20without%20refund.","char_start":23472,"char_end":23803}},{"surface":"tier_differences","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" (a) Age. If you are under 18 years of age (or the age of legal majority where you live), you may not use our Services","caution":null,"provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=%20(a)%20Age.%20If,not%20use%20our%20Services","char_start":4785,"char_end":4903}},{"surface":"tier_differences","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" subscription price. If you do not agree to these price changes, you must cancel your Recurring Subscription at least 7 days before the changes take effect. If you do not cancel, your Recurring Subscription will automatically renew at the then-current price at the time of renewal and for the same duration as the initial subscription term, and ElevenLabs will charge your on-file payment card or method on the first day of the renewal of the subscription term.","caution":null,"provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=%20subscription%20price.%20If,of%20the%20subscription%20term.","char_start":20026,"char_end":20487}},{"surface":"tier_differences","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" (i) Overview and Nature of Prepaid Credits. ElevenLabs may offer prepaid usage credits (“ Prepaid Credits ”) for certain Services or Accounts. Prepaid Credits are a limited, revocable, prepaid right to access Services, are not money or a monetary equivalent, and do not constitute a deposit, stored value, or balance held for your benefit, nor do they create any fiduciary or custodial relationship. ","caution":null,"provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=%20(i)%20Overview%20and,or%20custodial%20relationship.%20","char_start":20512,"char_end":20913}},{"surface":"tier_differences","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" (ii) Promotional Credits. From time to time, ElevenLabs may issue Prepaid Credits without charge as part of a promotional, marketing, or trial program (“ Promotional Credits ”). Promotional Credits are subject to these Terms unless otherwise expressly stated at the time of issuance and may be subject to additional restrictions, including limitations on use, expiration, or eligibility.","caution":null,"provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=%20(ii)%20Promotional%20Credits.,use%2C%20expiration%2C%20or%20eligibility.","char_start":20914,"char_end":21302}},{"surface":"tier_differences","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" (v) Account Balance and Responsibility. Your available Prepaid Credits balance is viewable through your Account, and you are solely responsible for verifying all Prepaid Credits additions and deductions. Your Prepaid Credits balance is not a bank account, digital wallet, stored value account, or other payment device.","caution":null,"provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=%20(v)%20Account%20Balance,or%20other%20payment%20device.","char_start":22454,"char_end":22773}},{"surface":"tier_differences","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" (vii) No Refunds; Final Sale. Except where required by applicable law, Prepaid Credits purchases are non-refundable, and no refunds or credits will be provided for unused, partially used, expired, or forfeited Prepaid Credits. Unused Prepaid Credits are not refundable upon Account suspension or termination.","caution":null,"provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=%20(vii)%20No%20Refunds%3B,Account%20suspension%20or%20termination.","char_start":23162,"char_end":23471}},{"surface":"tier_differences","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" (ix) Changes to Prepaid Credits Terms. ElevenLabs may modify Prepaid Credits pricing, usage rates, expiration periods, or eligible Services under Section 14. Such changes apply prospectively and will not reduce the remaining validity of purchased Prepaid Credits, except as required by law or for fraud prevention, security, or legal compliance.","caution":null,"provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=%20(ix)%20Changes%20to,security%2C%20or%20legal%20compliance.","char_start":23804,"char_end":24150}},{"surface":"tier_differences","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" (c) Other Usage Charges. In the event your usage exceeds the volume provided under your Recurring Subscription, you will be charged usage overage fees for your Recurring Subscription, as indicated to you upon subscribing. In such event, you hereby authorize us to charge your payment method on file or any other payment method you choose for these charges.","caution":null,"provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=%20(c)%20Other%20Usage,choose%20for%20these%20charges.","char_start":24406,"char_end":24763}},{"surface":"tier_differences","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":" (a) Apple App Store. The following terms apply if you download our Mobile App from a device made by Apple Inc. (“ Apple ”) or the Apple App Store.","caution":null,"provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=%20(a)%20Apple%20App,the%20Apple%20App%20Store.","char_start":53149,"char_end":53296}},{"surface":"tier_differences","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" (i) Acknowledgment. You acknowledge that these Terms are concluded solely between us, and not with Apple. ElevenLabs, not Apple, is solely responsible for the Mobile App and the content thereof. You further acknowledge that the usage rules for the Mobile App are subject to any additional restrictions set forth in the Usage Rules for the Apple App Store Terms of Service as of the date you download the Mobile App, and in the event of any conflict, the Usage Rules in the Apple App Store will govern if they are more restrictive. You acknowledge that you have had the opportunity to review the Usage Rules.","caution":null,"provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=%20(i)%20Acknowledgment.%20You,review%20the%20Usage%20Rules.","char_start":53297,"char_end":53905}},{"surface":"tier_differences","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":" (b) Google Play Store. The following terms apply if you download our Mobile App from Google Play (or its successors) operated by Google, Inc. or one of its affiliates (“ Google ”).","caution":null,"provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=%20(b)%20Google%20Play,affiliates%20(%E2%80%9C%20Google%20%E2%80%9D).","char_start":56493,"char_end":56674}},{"surface":"tier_differences","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" (i) Google Play Terms. You acknowledge that to the extent of any conflict between (A) the Google Play Terms of Services and the Google Play Business and Program Policies or such other terms which Google designates as default end user license terms for Google Play (all of which together are referred to as the “ Google Play Terms ”), and (B) the other terms and conditions in these Terms, the Google Play Terms shall apply with respect to your use of the Mobile App that you download from Google Play.","caution":null,"provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=%20(i)%20Google%20Play,download%20from%20Google%20Play.","char_start":56675,"char_end":57177}},{"surface":"indemnity_liability","risk":"medium","confidence":"low","tier":"All","verified":true,"quote":"THESE TERMS CONTAIN VARIOUS LIMITATIONS AND EXCLUSIONS OF LIABILITY IN SECTION 11.","caution":"The document references but does not reproduce Section 11 liability limitations/exclusions. The full extent of liability caps and exclusions cannot be assessed from this excerpt alone.","provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=THESE%20TERMS%20CONTAIN%20VARIOUS,LIABILITY%20IN%20SECTION%2011.","char_start":1690,"char_end":1772}},{"surface":"indemnity_liability","risk":"high","confidence":"high","tier":"All","verified":true,"quote":"ElevenLabs has disclaimed all warranties of any kind with respect to the Mobile App, and therefore, there are no warranties applicable to the Mobile App.","caution":"ElevenLabs disclaims ALL warranties with respect to the Mobile App, leaving users with no warranty protections whatsoever.","provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=ElevenLabs%20has%20disclaimed%20all,to%20the%20Mobile%20App.","char_start":55147,"char_end":55300}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" THESE TERMS CONTAIN VARIOUS LIMITATIONS AND EXCLUSIONS OF LIABILITY IN SECTION 11. \n SECTION 12 CONTAINS PROVISIONS THAT GOVERN HOW TO RESOLVE DISPUTES BETWEEN YOU AND ELEVENLABS. ADDITIONALLY, SECTION 12 INCLUDES AN AGREEMENT TO ARBITRATE WHICH REQUIRES, WITH LIMITED EXCEPTIONS, THAT ALL DISPUTES BETWEEN YOU AND ELEVENLABS SHALL BE RESOLVED BY BINDING AND FINAL ARBITRATION. SECTION 12 ALSO CONTAINS A CLASS ACTION AND JURY TRIAL WAIVER. PLEASE READ SECTION 12 CAREFULLY. UNLESS YOU OPT OUT OF ARBITRATION WITHIN THIRTY (30) DAYS AS SET FORTH IN SECTION 12: (1) YOU WILL ONLY BE PERMITTED TO PURSUE DISPUTES OR CLAIMS AND SEEK RELIEF AGAINST ELEVENLABS ON AN INDIVIDUAL BASIS, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE ACTION OR PROCEEDING, AND YOU WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION; AND (2) YOU ARE WAIVING YOUR RIGHT TO PURSUE DISPUTES OR CLAIMS AND SEEK RELIEF IN A COURT OF LAW AND TO HAVE A JURY TRIAL.\n We may indicate that different or additional terms, conditions, guidelines, policies, or rules apply in relation to your access to and use of some or all of our Services (\" Supplemental Terms \"), including:\n Our Service-Specific Terms , which apply to your use of certain Services; \n Our Prohibited Use Policy , which applies to your use of all of our Services; \n The Voice Library Addendum , which applies your use of our Voice Library Service; \n Our Beta Services Addendum , which applies to your use of our Beta Services;\n Our Music Marketplace Addendum , which applies to your use of the Music Marketplace; \n Our OEM Terms , which apply to your bundling, making available and sublicensing of certain Services (ex. ","caution":null,"provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=%20THESE%20TERMS%20CONTAIN,certain%20Services%20(ex.%20","char_start":1689,"char_end":3394}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" (v) Product Claims. You and ElevenLabs acknowledge that as between Apple and ElevenLabs, ElevenLabs, not Apple, is responsible for addressing any claims relating to the Mobile App or your possession and/or use of the Mobile App, including, but not limited to (A) product liability claims, (B) any claim that the Mobile App fails to conform to any applicable legal or regulatory requirement, and (C) claims arising under consumer protection or similar legislation.","caution":null,"provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=%20(v)%20Product%20Claims.,protection%20or%20similar%20legislation.","char_start":55301,"char_end":55765}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" (iv) Warranty. You acknowledge that Apple is not responsible for any product warranties, whether express or implied by law, with respect to the Mobile App. In the event of any failure of the Mobile App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price, if any, paid to Apple for the Mobile App by you; and to the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the Mobile App. The parties acknowledge that to the extent that there are any applicable warranties, any other claims, losses, liabilities, damages, costs, or expenses attributable to any failure to conform to any such applicable warranty would be the sole responsibility of ElevenLabs. However, ElevenLabs has disclaimed all warranties of any kind with respect to the Mobile App, and therefore, there are no warranties applicable to the Mobile App.","caution":null,"provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=%20(iv)%20Warranty.%20You,to%20the%20Mobile%20App.","char_start":54369,"char_end":55300}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" (d) Payment. You represent and warrant that you have the right to use any payment method that you submit in connection with a payment. We may receive updated information from your issuing bank or our payment service provider about any payment method you have stored with us. You authorize us to charge your payment method, including any updated payment method information we receive, for any charges you are responsible for under these Terms. Verification of information may be required prior to the acknowledgment or completion of any transaction. You agree to pay all charges incurred by you or on your behalf through the Services, at the prices in effect at the time such charges are incurred, including applicable taxes, such as Japanese Consumption Tax (\" JCT \") (see below for more details), where required by law, as well as any shipping and handling charges related to your transactions. In the event legal action is necessary to collect on balances due, you will reimburse us and our vendors or agents for all expenses incurred to recover sums due, including attorneys’ fees and other legal expenses.","caution":null,"provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=%20(d)%20Payment.%20You,and%20other%20legal%20expenses.","char_start":24764,"char_end":25874}},{"surface":"indemnity_liability","risk":"medium","confidence":"medium","tier":"All","verified":true,"quote":"We are not responsible for any loss or harm related to your inability to access or use our Services.","caution":"Blanket exclusion of liability for service unavailability or loss of access, with no exceptions for paid tiers or business-critical usage.","provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=We%20are%20not%20responsible,or%20use%20our%20Services.","char_start":48482,"char_end":48582}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" To the fullest extent permitted by applicable law, you will indemnify, defend (at our option), and hold harmless ElevenLabs and our officers, directors, partners, licensors, employees and agents from and against any losses, liabilities, claims, demands, damages, expenses or costs (\" Claims \") arising out of or related to: (a) your access to or use of the Services; (b) the Content or Feedback; (c) your violation of these Terms; (d) your violation, misappropriation, or infringement of any rights of another (including intellectual property rights or privacy rights); or (e) your conduct in connection with the Services or the Content. You will cooperate with ElevenLabs in defending such Claims, and pay all fees, costs, and expenses associated with defending such Claims (including attorneys' fees). ElevenLabs will have control of the defense or settlement, at ElevenLabs' sole option, of any third-party Claims. This indemnity is in addition to, and not in lieu of, any other indemnities set forth in a written agreement between you and ElevenLabs.","caution":null,"provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=%20To%20the%20fullest,between%20you%20and%20ElevenLabs.","char_start":30707,"char_end":31772}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" (vi) Intellectual Property Rights. The parties acknowledge that, in the event of any third-party claim that the Mobile App or your possession and use of the Mobile App infringe that third party’s intellectual property rights, ElevenLabs, and not Apple, will be solely responsible for the investigation, defense, settlement and discharge of any such intellectual property infringement claim to the extent required under these Terms.","caution":null,"provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=%20(vi)%20Intellectual%20Property,required%20under%20these%20Terms.","char_start":55766,"char_end":56198}},{"surface":"indemnity_liability","risk":"high","confidence":"high","tier":"All","verified":true,"quote":"If the Reseller ceases at any time to be an authorized Reseller, including for a failure to pay for any Services, your continued use of Services may be conditioned upon you executing a written agreement for such Services directly with ElevenLabs, and paying the outstanding Fees, if any, that Reseller did not remit to ElevenLabs on your behalf.","caution":"Users purchasing through a reseller may be required to pay fees they already paid to the reseller if the reseller fails to remit payment to ElevenLabs — creating a significant financial double-payment risk.","provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=If%20the%20Reseller%20ceases,ElevenLabs%20on%20your%20behalf.","char_start":58592,"char_end":58937}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"Resellers are not authorized to modify the Agreement or make any promises or commitments on ElevenLabs’s behalf, and ElevenLabs is not bound by any obligations to you other than as set forth in this Agreement. ElevenLabs may temporarily suspend or terminate delivery of Services to you in accordance with these Terms. ","caution":null,"provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=Resellers%20are%20not%20authorized,with%20these%20Terms.%20","char_start":58938,"char_end":59256}},{"surface":"indemnity_liability","risk":"medium","confidence":"medium","tier":"All","verified":true,"quote":"In the event legal action is necessary to collect on balances due, you will reimburse us and our vendors or agents for all expenses incurred to recover sums due, including attorneys’ fees and other legal expenses.","caution":"Users are required to pay ElevenLabs' legal fees and costs if collection action is taken for unpaid balances. This is a one-sided fee-shifting provision with no reciprocal obligation on ElevenLabs.","provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=In%20the%20event%20legal,and%20other%20legal%20expenses.","char_start":25661,"char_end":25874}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"All disclaimers of any kind (including in this Section 10 and elsewhere in these Terms) are made for the benefit of all ElevenLabs and ElevenLabs’ respective shareholders, agents, representatives, licensors, suppliers, and service providers, as well as our and their respective successors and assigns. Due to the nature of machine learning, the Output generated by you using the Services may not be unique across users, as the Services may produce the same or similar Output for you and a third party. Two different parties may receive the same or similar Output after submitting their respective Inputs. Responses requested by and generated for other users that are not you shall not be considered Output for you, and you shall have no right or title over it.","caution":null,"provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=All%20disclaimers%20of%20any,or%20title%20over%20it.","char_start":33327,"char_end":34087}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" (g) JCT. If the Services under these Terms are subject to JCT under the reverse charge mechanism, you agree to self-assess, report, and remit the applicable tax directly to the Japanese tax authorities. ElevenLabs will not charge or remit JCT for these Services.","caution":null,"provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=%20(g)%20JCT.%20If,JCT%20for%20these%20Services.","char_start":26282,"char_end":26545}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" If you fail to comply with all of the above requirements, your notice may not be effective. If you knowingly materially misrepresent that any activity or material on our Services is infringing, you may be liable to ElevenLabs for certain costs and damages.","caution":null,"provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=%20If%20you%20fail,certain%20costs%20and%20damages.","char_start":28290,"char_end":28547}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" (b) The total liability of ElevenLabs for any claim arising out of or relating to these Terms or our Services, regardless of the form of the action, is limited to the greater of: (i) One Hundred United States Dollars ($100 USD); and (ii) the amount paid by you to use our Services in the 12 months preceding the claim.","caution":null,"provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=%20(b)%20The%20total,months%20preceding%20the%20claim.","char_start":34492,"char_end":34811}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Your use of our Services, Beta Services and any content or materials provided therein or therewith (including the Third-Party Content and Third-Party Services) is at your sole risk. To the fullest extent permitted under applicable law, our Services, Beta Services and any content or materials provided therein or therewith (including the Third-Party Content and Third-Party Services) are provided “as is” and “as available” without warranties of any kind, either express or implied. ElevenLabs disclaims all warranties with respect to the foregoing, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. In addition, ElevenLabs does not represent or warrant that our Services, Beta Services or any content provided therein or therewith (including the Third-Party Content and Third-Party Services) are accurate, complete, reliable, current, or error-free or that access to our Services, Beta Services or any content provided therein or therewith (including the Third-Party Content and Third-Party Services) will be uninterrupted. While ElevenLabs attempts to make your use of our Services, Beta Services and any content provided therein or therewith (including the Third-Party Content and Third-Party Services) safe, we cannot and do not represent or warrant that our Services, Beta Services or any content provided therein or therewith (including the Third-Party Content and Third-Party Services) are free of viruses or other harmful components or content or materials. ","caution":null,"provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=%20Your%20use%20of,content%20or%20materials.%20","char_start":31798,"char_end":33327}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" (a) To the fullest extent permitted by applicable law, ElevenLabs will not be liable to you under any theory of liability (whether based in contract, tort, negligence, warranty, or otherwise) for any indirect, consequential, exemplary, incidental, punitive, or special damages or lost profits, even if ElevenLabs has been advised of the possibility of such damages.","caution":null,"provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=%20(a)%20To%20the,possibility%20of%20such%20damages.","char_start":34125,"char_end":34491}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" We may: (a) modify, impose limits on, replace, upgrade, update, suspend, or terminate providing all or part of our Services at any time; (b) charge, modify, or waive any fees required to use the Services; or (c) offer opportunities to some or all end users of the Services, each of (a) through (c) without any liability or additional notice to you. All modifications and additions to the Services will be governed by the Terms or Supplemental Terms, unless otherwise expressly stated by ElevenLabs in writing. We are not responsible for any loss or harm related to your inability to access or use our Services.","caution":null,"provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=%20We%20may%3A%20(a),or%20use%20our%20Services.","char_start":47971,"char_end":48582}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" (iii) Maintenance and Support. You and ElevenLabs acknowledge that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the Mobile App.","caution":null,"provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=%20(iii)%20Maintenance%20and,to%20the%20Mobile%20App.","char_start":54186,"char_end":54368}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" (ii) Acknowledgement. You acknowledge that Google does not have any responsibility or liability related to compliance or noncompliance by ElevenLabs or you (or any other user) under these Terms or the Google Play Terms.","caution":null,"provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=%20(ii)%20Acknowledgement.%20You,the%20Google%20Play%20Terms.","char_start":57178,"char_end":57398}},{"surface":"confidentiality","risk":"medium","confidence":"medium","tier":"All","verified":true,"quote":"Resellers are not authorized to modify the Agreement or make any promises or commitments on ElevenLabs’s behalf, and ElevenLabs is not bound by any obligations to you other than as set forth in this Agreement.","caution":"Any representations or commitments made by a reseller (e.g., regarding features, SLAs, data handling) are not binding on ElevenLabs, leaving users exposed if they relied on reseller statements.","provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=Resellers%20are%20not%20authorized,forth%20in%20this%20Agreement.","char_start":58938,"char_end":59147}},{"surface":"confidentiality","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"\n You and ElevenLabs agree that all materials and documents exchanged during the arbitration proceedings shall be kept confidential and shall not be shared with anyone except the parties’ attorneys, accountants, or authorized representatives, and shall be subject to the condition that they agree to keep all materials and documents exchanged during the arbitration proceedings strictly confidential. ","caution":null,"provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=%20You%20and%20ElevenLabs,proceedings%20strictly%20confidential.%20","char_start":39953,"char_end":40354}},{"surface":"confidentiality","risk":"low","confidence":"low","tier":"All","verified":true,"quote":"You and ElevenLabs agree that all materials and documents exchanged during the arbitration proceedings shall be kept confidential and shall not be shared with anyone except the parties’ attorneys, accountants, or authorized representatives, and shall be subject to the condition that they agree to keep all materials and documents exchanged during the arbitration proceedings strictly confidential.","caution":null,"provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=You%20and%20ElevenLabs%20agree,arbitration%20proceedings%20strictly%20confidential.","char_start":39955,"char_end":40353}},{"surface":"confidentiality","risk":"medium","confidence":"medium","tier":"All","verified":true,"quote":"You understand that ElevenLabs may treat any Feedback as nonconfidential.","caution":"Any feedback submitted by users is explicitly treated as non-confidential and can be used by ElevenLabs for any commercial purpose without compensation or acknowledgment.","provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=You%20understand%20that%20ElevenLabs,any%20Feedback%20as%20nonconfidential.","char_start":18119,"char_end":18192}},{"surface":"confidentiality","risk":"medium","confidence":"medium","tier":"All","verified":true,"quote":"If you choose to make any of your information publicly available through the Services or otherwise, you do so at your own risk.","caution":"ElevenLabs places full responsibility on users for any information they make publicly available through the platform, disclaiming any obligation to protect such information once shared.","provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=If%20you%20choose%20to,at%20your%20own%20risk.","char_start":9582,"char_end":9709}},{"surface":"subprocessors_data_sharing","risk":"low","confidence":"low","tier":"All","verified":true,"quote":"You acknowledge that the App Store (and its subsidiaries) are third-party beneficiaries of the Agreement and will have the right to enforce it.","caution":null,"provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=You%20acknowledge%20that%20the,right%20to%20enforce%20it.","char_start":53005,"char_end":53148}},{"surface":"subprocessors_data_sharing","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Cloud service providers (e.g., Google Cloud) ","caution":null,"provenance":{"source_url":"https://elevenlabs.io/privacy-policy","snapshot_sha256":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec","wayback_url":null,"deep_link":"https://elevenlabs.io/privacy-policy#:~:text=%20Cloud%20service%20providers%20(e.g.%2C%20Google%20Cloud)%20","char_start":24928,"char_end":24974}},{"surface":"subprocessors_data_sharing","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Your Personal Data may be shared with:\n Affiliates. We may share any Personal Data we receive with our current or future affiliates for any of the purposes described in this Privacy Policy.\n Vendors and Service Providers. We may share your Personal Data with third-party vendors and service providers who provide services such as verification/background checks, content moderation, website hosting, data analysis or enrichment, advertising, information technology and related infrastructure provision, customer service, email delivery, auditing, and payment processing.\n Other Users. We may share your Personal Data with other users if you instruct us to do so, for instance, if you decide to make your voice model available to other users in the Voice Library, or if you decide to include a profile/description for other users to consult. If you decide to make your voice model available to other users in the Voice Library, we will also post a sample of the synthetic audio generated from your voice model for other users to preview how the voice will sound. Certain services and features may allow you to display or share information directly with other users. For example, you may share files or Output or send information to users outside of our tool. Be sure you trust any user with whom you share information.\n Third Parties. We may jointly develop, promote, or offer products and features with other companies or partners which may require providing access to your Personal Data for the purpose of (a) providing, maintaining or supporting the services you requested, (b) analyzing and improving our services, and (c) marketing, advertising and other promotional activities. ","caution":null,"provenance":{"source_url":"https://elevenlabs.io/privacy-policy","snapshot_sha256":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec","wayback_url":null,"deep_link":"https://elevenlabs.io/privacy-policy#:~:text=%20Your%20Personal%20Data,other%20promotional%20activities.%20","char_start":19951,"char_end":21634}},{"surface":"subprocessors_data_sharing","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" We maintain hosting and/or server locations in the United States, the Netherlands, and Singapore. This means we may transfer your Personal Data outside your country, state or province of residence, depending on your location at that time. Regardless of your location, all Personal Data will be transferred to the United States for storage.\n The data will be transferred for the time required to fulfill the purpose for which it is processed. It can be shared with our service providers and ElevenLabs’ affiliates for the purposes listed in Section 3. In such cases, ElevenLabs is the controller of the data, and the service providers are processors or controllers, as the case may be.\n If you reside in the EEA, Switzerland or the UK, please note that ElevenLabs is certified to the EU-US and Swiss-US Data Privacy Framework (“DPF”), as well as the UK Extension to the EU-US DPF, which the European Commission has determined to provide adequate level protection concerning the transfer of your Personal Information to the US. \n You can find further information about our DPF Certification at elevenlabs.io/eu-us-data-privacy-framework-policy . \n Please note that this certification applies only to ElevenLabs’ U.S. entity; our other entities, subsidiaries, and affiliates are not covered under the DPF program.\n We may transfer personal data to the following categories of recipients:","caution":null,"provenance":{"source_url":"https://elevenlabs.io/privacy-policy","snapshot_sha256":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec","wayback_url":null,"deep_link":"https://elevenlabs.io/privacy-policy#:~:text=%20We%20maintain%20hosting,following%20categories%20of%20recipients%3A","char_start":23448,"char_end":24833}},{"surface":"subprocessors_data_sharing","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Customer support (e.g., Slack) ","caution":null,"provenance":{"source_url":"https://elevenlabs.io/privacy-policy","snapshot_sha256":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec","wayback_url":null,"deep_link":"https://elevenlabs.io/privacy-policy#:~:text=%20Customer%20support%20(e.g.%2C%20Slack)%20","char_start":25353,"char_end":25385}},{"surface":"subprocessors_data_sharing","risk":"medium","confidence":"medium","tier":"All","verified":true,"quote":"as permitted by law, cooperate fully with any law enforcement authorities or court order requesting or directing us to disclose the identity or other information of anyone posting any Content on or through the Services.","caution":"ElevenLabs commits to full cooperation with law enforcement for identity and content disclosure without specifying any notice to affected users or any legal challenge process.","provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=as%20permitted%20by%20law%2C,or%20through%20the%20Services.","char_start":15712,"char_end":15931}},{"surface":"subprocessors_data_sharing","risk":"ambiguous","confidence":"low","tier":"All","verified":true,"quote":"For information about how we collect, use, share, and otherwise process information about you, please review our Privacy Policy .","caution":"Data sharing with third parties and subprocessors is deferred entirely to an external Privacy Policy not included in this document. Users cannot assess subprocessor risk from the Terms alone.","provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=For%20information%20about%20how,our%20Privacy%20Policy%20.","char_start":7223,"char_end":7352}},{"surface":"subprocessors_data_sharing","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" (c) We have no obligation to monitor Third-Party Services or Third-Party Content, and we may block or disable access to any Third-Party Services or Third-Party Content (in whole or part) through our Services at any time. Your access to and use of such Third-Party Content or Third-Party Services may be subject to additional terms, conditions, and policies applicable to such Third-Party Content (including terms of service or privacy policies of the providers of such Third-Party Services). You are responsible for obtaining and maintaining any computer hardware, equipment, network services and connectivity, telecommunications services, and other products and services necessary to access and use the Services.","caution":null,"provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=%20(c)%20We%20have,and%20use%20the%20Services.","char_start":29964,"char_end":30678}},{"surface":"subprocessors_data_sharing","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" (a) Our Services rely on or interoperate with third-party products and services, including data storage services, communications technologies, third-party LLM providers, and internet and mobile operators (collectively, \" Third-Party Services \"). These Third-Party Services are beyond our control, but their operation may impact, or be impacted by, the use and reliability of our Services.","caution":null,"provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=%20(a)%20Our%20Services,reliability%20of%20our%20Services.","char_start":29160,"char_end":29549}},{"surface":"subprocessors_data_sharing","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" (b) We may further provide information about or links to third-party products, services, activities, or events, or we may allow third parties to make their content and information available on or through the Services (collectively, \" Third-Party Content \"). Your dealings or correspondence with third parties and your use of or interaction with any Third-Party Content are solely between you and the third party.","caution":null,"provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=%20(b)%20We%20may,and%20the%20third%20party.","char_start":29550,"char_end":29963}},{"surface":"subprocessors_data_sharing","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Marketing analytics platforms (e.g., Google Analytics) ","caution":null,"provenance":{"source_url":"https://elevenlabs.io/privacy-policy","snapshot_sha256":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec","wayback_url":null,"deep_link":"https://elevenlabs.io/privacy-policy#:~:text=%20Marketing%20analytics%20platforms%20(e.g.%2C%20Google%20Analytics)%20","char_start":25214,"char_end":25270}},{"surface":"subprocessors_data_sharing","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Payment processors (e.g., Stripe) ","caution":null,"provenance":{"source_url":"https://elevenlabs.io/privacy-policy","snapshot_sha256":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec","wayback_url":null,"deep_link":"https://elevenlabs.io/privacy-policy#:~:text=%20Payment%20processors%20(e.g.%2C%20Stripe)%20","char_start":25091,"char_end":25126}},{"surface":"subprocessors_data_sharing","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"Certain services and features may allow you to display or share information with third parties. For example, you may share files or Output or send information to third-party applications. Be sure you trust any third party with whom you share information.\n As Required By Law and Similar Disclosures. We may access, preserve, and disclose your Personal Data with law enforcement agencies, regulatory bodies, and public authorities or pursuant to the exercise of legal proceedings if we believe doing so is required or appropriate to (a) comply with law enforcement requests and legal process, such as a court order or subpoena; or (b) protect your, our, or others' rights, property, or safety. For the avoidance of doubt, the disclosure of your Personal Data may occur per this section if you use our Services to create any objectionable content.\n Merger, Sale, or Other Asset Transfers. We may disclose your Personal Data to service providers, advisors, potential transactional partners, or other third parties in connection with the consideration, negotiation, or completion of a corporate transaction or re-organization, such as an event in which we are acquired by or merged with another company, or we sell, liquidate, or transfer all or a portion of our assets. \n Other Data Recipients. We may also disclose your information to other third-parties where we have received your consent to do so. For example, to the extent you request that we refer you to a third-party services provider or you participate in an event we co-host with a third-party, we may request your consent to disclose your Personal Data to such third-party in connection with such activities. ","caution":null,"provenance":{"source_url":"https://elevenlabs.io/privacy-policy","snapshot_sha256":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec","wayback_url":null,"deep_link":"https://elevenlabs.io/privacy-policy#:~:text=Certain%20services%20and%20features,with%20such%20activities.%20","char_start":21634,"char_end":23307}},{"surface":"subprocessors_data_sharing","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"Such consent will include the purposes for which the third-party intends to use the information.","caution":null,"provenance":{"source_url":"https://elevenlabs.io/privacy-policy","snapshot_sha256":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec","wayback_url":null,"deep_link":"https://elevenlabs.io/privacy-policy#:~:text=Such%20consent%20will%20include,to%20use%20the%20information.","char_start":23307,"char_end":23403}},{"surface":"subprocessors_data_sharing","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Our Services may contain links to other websites, products, or services that we do not own or operate. We are not responsible for the privacy practices of these third parties. Please be aware that this Privacy Policy does not apply to your activities on these third-party services or any information you disclose to these third parties. We encourage you to read their privacy policies before providing any information to them.","caution":null,"provenance":{"source_url":"https://elevenlabs.io/privacy-policy","snapshot_sha256":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec","wayback_url":null,"deep_link":"https://elevenlabs.io/privacy-policy#:~:text=%20Our%20Services%20may,any%20information%20to%20them.","char_start":39604,"char_end":40031}},{"surface":"audit_rights_dpa_residency","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" For any questions regarding this Policy or our processing of your Personal Data, please contact our Data Protection Officer at legal@elevenlabs.io .\n You may also write our Data Protection Office at:\n Eleven Labs Inc.","caution":null,"provenance":{"source_url":"https://elevenlabs.io/privacy-policy","snapshot_sha256":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec","wayback_url":null,"deep_link":"https://elevenlabs.io/privacy-policy#:~:text=%20For%20any%20questions,at%3A%20Eleven%20Labs%20Inc.","char_start":42034,"char_end":42252}},{"surface":"audit_rights_dpa_residency","risk":"medium","confidence":"low","tier":"Enterprise","verified":true,"quote":"In addition, where you agree to these terms on behalf of an entity, you agree that the Data Processing Agreement governs ElevenLabs’s processing of any personal data contained within any content you input to our Services.","caution":"A Data Processing Agreement (DPA) is referenced for business/entity users but is not reproduced in this document. Audit rights, data residency, and subprocessor terms under the DPA are entirely opaque from this text.","provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=In%20addition%2C%20where%20you,input%20to%20our%20Services.","char_start":7352,"char_end":7573}},{"surface":"audit_rights_dpa_residency","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Depending on where you reside, we apply appropriate protections when we transfer your Personal Data outside of your country of residence. These protections may include:\n Transferring Personal Data to countries which have been found to provide adequate protection by the competent authorities, as appropriate (if you live in Europe, see the list of countries subject to an adequacy decision by the European Commission here );\n Using contractual protections (i.e., EU Standard Contractual Clauses, Brazil Standard Contractual Clauses, or, if you live in Japan, contracts containing safeguards equal to Japanese data protection law) for the transfer of Personal Data;\n If you live in Europe, transferring to recipients who have certified to participate in the EU-U.S. Data Privacy Framework, or adopted binding corporate rules; or\n Obtaining your express consent.\n For more information about how we transfer Personal Data, or to the extent applicable laws afford such right, to obtain a copy of the contractual safeguards we use for such transfers, you may contact us using the contact details indicated in the “Contact Us” section below.\n Please note that the data protection laws in the locations where we transfer or process data may differ from those in your area. While the data is in another jurisdiction, it may be accessed by the courts, law enforcement, and national security authorities.","caution":null,"provenance":{"source_url":"https://elevenlabs.io/privacy-policy","snapshot_sha256":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec","wayback_url":null,"deep_link":"https://elevenlabs.io/privacy-policy#:~:text=%20Depending%20on%20where,and%20national%20security%20authorities.","char_start":25467,"char_end":26862}},{"surface":"audit_rights_dpa_residency","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" For residents of Brazil, our Data Protection Officer is Paulo Eduardo Lilia, who can be reached at legal@elevenlabs.io . \n You may exercise these rights, as applicable, by using this online form (or to the extent such online form is unavailable, by emailing legal@elevenlabs.io). If using the form, please select “Other” and, whether using the form or submitting a request via email, include the right you would like to exercise in the subject (e.g., “Withdraw my Consent”) and note the location in which you reside. Before fulfilling your request, we may ask you to provide reasonable information to verify your identity and/or residence. Please note that applicable law may provide for exceptions and limitations to each of these rights.\n If you are located in the European Economic Area, the UK or Switzerland, the controller for the processing of your Voice Data is\n Eleven Labs Poland sp. z o.o.","caution":null,"provenance":{"source_url":"https://elevenlabs.io/privacy-policy","snapshot_sha256":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec","wayback_url":null,"deep_link":"https://elevenlabs.io/privacy-policy#:~:text=%20For%20residents%20of,Poland%20sp.%20z%20o.o.","char_start":42311,"char_end":43212}},{"surface":"governing_law_disputes","risk":"medium","confidence":"medium","tier":"All","verified":true,"quote":"You have the right to opt out of binding arbitration within 30 days of the date you first accepted these Terms by providing us with notice of your decision to opt-out via email or by certified mail to the applicable address set out below. In order to be effective, the opt-out notice must include your full name, mailing address, and email address. The notice must also clearly indicate your intent to opt out of binding arbitration. By opting out of binding arbitration, you are agreeing to resolve disputes in accordance with Section 12.","caution":"Opt-out window is only 30 days from first acceptance; users who miss this window are bound to arbitration.","provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=You%20have%20the%20right,accordance%20with%20Section%2012.","char_start":40387,"char_end":40926}},{"surface":"governing_law_disputes","risk":"high","confidence":"high","tier":"All","verified":true,"quote":"YOU AND ELEVENLABS HEREBY WAIVE ANY CONSTITUTIONAL AND STATUTORY RIGHTS TO SUE IN COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR A JURY. You and ElevenLabs are instead electing that all Disputes shall be resolved by arbitration under these Terms, except as specified in Section 12(b).","caution":"Explicit jury trial waiver; users give up constitutional right to court litigation and jury trial for virtually all disputes.","provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=YOU%20AND%20ELEVENLABS%20HEREBY,specified%20in%20Section%2012(b).","char_start":42622,"char_end":42905}},{"surface":"governing_law_disputes","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":" Eleven Labs Inc.","caution":null,"provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=%20Eleven%20Labs%20Inc.","char_start":51329,"char_end":51346}},{"surface":"governing_law_disputes","risk":"ambiguous","confidence":"low","tier":"All","verified":true,"quote":"To increase the efficiency of administration and resolution of arbitrations, you and ElevenLabs agree that in the event that there are 100 or more individual Requests of a substantially similar nature filed against ElevenLabs by or with the assistance of the same law firm, group of law firms, or organizations, within a 30 day period (or as soon as possible thereafter), JAMS shall: (i) administer the arbitration demands in batches of 100 Requests per batch (plus, to the extent there are less than 100 Requests left over after the batching described above, a final batch consisting of the remaining Requests); (ii) appoint one arbitrator for each batch; and (iii) provide for the resolution of each batch as a single consolidated arbitration with one set of filing and administrative fees due per side per batch, one procedural calendar, one hearing (if any) in a place to be determined by the arbitrator, and one final award (“ Batch Arbitration ”).","caution":"Batch arbitration process could slow resolution of mass individual claims; while it reduces costs per batch, it may also delay individual outcomes.","provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=To%20increase%20the%20efficiency,(%E2%80%9C%20Batch%20Arbitration%20%E2%80%9D).","char_start":44576,"char_end":45529}},{"surface":"governing_law_disputes","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Eleven Labs Inc.","caution":null,"provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=%20Eleven%20Labs%20Inc.","char_start":41281,"char_end":41298}},{"surface":"governing_law_disputes","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" (d) Rejection of Future Arbitration Changes. You may reject any change we make to Section 12 (except address changes) by personally signing and sending us notice within 30 days of the change by certified mail addressed to: ","caution":null,"provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=%20(d)%20Rejection%20of,mail%20addressed%20to%3A%20","char_start":41056,"char_end":41280}},{"surface":"governing_law_disputes","risk":"high","confidence":"high","tier":"All","verified":true,"quote":"SECTION 12 CONTAINS PROVISIONS THAT GOVERN HOW TO RESOLVE DISPUTES BETWEEN YOU AND ELEVENLABS. ADDITIONALLY, SECTION 12 INCLUDES AN AGREEMENT TO ARBITRATE WHICH REQUIRES, WITH LIMITED EXCEPTIONS, THAT ALL DISPUTES BETWEEN YOU AND ELEVENLABS SHALL BE RESOLVED BY BINDING AND FINAL ARBITRATION. SECTION 12 ALSO CONTAINS A CLASS ACTION AND JURY TRIAL WAIVER. PLEASE READ SECTION 12 CAREFULLY. UNLESS YOU OPT OUT OF ARBITRATION WITHIN THIRTY (30) DAYS AS SET FORTH IN SECTION 12: (1) YOU WILL ONLY BE PERMITTED TO PURSUE DISPUTES OR CLAIMS AND SEEK RELIEF AGAINST ELEVENLABS ON AN INDIVIDUAL BASIS, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE ACTION OR PROCEEDING, AND YOU WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION; AND (2) YOU ARE WAIVING YOUR RIGHT TO PURSUE DISPUTES OR CLAIMS AND SEEK RELIEF IN A COURT OF LAW AND TO HAVE A JURY TRIAL.","caution":"Mandatory binding arbitration with class action and jury trial waiver. Users must opt out within 30 days or lose the right to pursue class claims or court litigation. Applies to all non-EEA/UK/Switzerland users.","provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=SECTION%2012%20CONTAINS%20PROVISIONS,HAVE%20A%20JURY%20TRIAL.","char_start":1775,"char_end":2674}},{"surface":"governing_law_disputes","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" (b) Disputes Subject to Binding Arbitration; Exceptions. Except for individual disputes that qualify for small claims court and any disputes exclusively related to the intellectual property or intellectual property rights of you or ElevenLabs, including any disputes in which you or ElevenLabs seek injunctive or other equitable relief for the alleged unlawful use of your or ElevenLabs’ intellectual property or other infringement of your or ElevenLabs’ intellectual property rights (“ IP Disputes ”), all Disputes, whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory, that are not resolved in accordance with Section 12(a) will be resolved by a neutral arbitrator through final and binding arbitration instead of in a court by a judge or jury. The arbitration shall be administered by Judicial Arbitration and Mediation Services, Inc. (“ JAMS ”) pursuant to its Comprehensive Arbitration Rules and Procedures. The arbitrator will have the authority to grant any remedy or relief that would otherwise be available in court. The remedies and reliefs rendered by the arbitrator may be confirmed and enforced in any court having jurisdiction.","caution":null,"provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=%20(b)%20Disputes%20Subject,any%20court%20having%20jurisdiction.","char_start":37047,"char_end":38230}},{"surface":"governing_law_disputes","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" (a) Informal Dispute Resolution Prior to Arbitration. For any dispute or claim between you and ElevenLabs arising out of or relating in any way to your access to or use of the Services, any communications you receive, any products sold or distributed through the Services or these Terms and prior versions of these Terms, including claims and disputes that arose between you and us before the effective date of these Terms, or any privacy or data security claims, (collectively, “ Disputes ”, and each a “ Dispute ”), you and ElevenLabs agree to attempt to first resolve the Claim informally via the following process:","caution":null,"provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=%20(a)%20Informal%20Dispute,via%20the%20following%20process%3A","char_start":35583,"char_end":36202}},{"surface":"governing_law_disputes","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" If you do, the most recent version of Section 12 before the change you rejected will apply.","caution":null,"provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=%20If%20you%20do%2C,you%20rejected%20will%20apply.","char_start":41388,"char_end":41480}},{"surface":"governing_law_disputes","risk":"medium","confidence":"medium","tier":"All","verified":true,"quote":"Any Claims will be governed by and construed and enforced in accordance with the laws of the State of New York, except to the extent preempted by U.S. Federal Law, without regard to conflict of law rules or principles (whether of the State of New York or any other jurisdiction) that would cause the application of the laws of any other jurisdiction. If any Claim is not subject to arbitration pursuant to Section 12, then the state and federal courts located in New York City, New York, will have exclusive jurisdiction. You and ElevenLabs waive any objection to venue in any such courts. If your local law requires that consumer contracts be interpreted subject to local law and enforced in the courts of that jurisdiction, this section may not apply to you only to the extent that local law conflicts with this section.","caution":"Exclusive New York venue and governing law may create practical and financial burden for non-New York users pursuing litigation.","provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=Any%20Claims%20will%20be,conflicts%20with%20this%20section.","char_start":47096,"char_end":47918}},{"surface":"governing_law_disputes","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" (c) If any portion of these Terms is found to be unenforceable or unlawful for any reason, including but not limited to because it is found to be unconscionable, (a) the unenforceable or unlawful provision will be severed from these Terms; (b) severance of the unenforceable or unlawful provision will have no impact whatsoever on the remainder of these Terms; and (c) the unenforceable or unlawful provision may be revised to the extent required to render the Terms enforceable or valid, and the rights and responsibilities of the parties will be interpreted and enforced accordingly, so as to preserve the Terms and the intent of the Terms to the fullest possible extent.","caution":null,"provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=%20(c)%20If%20any,the%20fullest%20possible%20extent.","char_start":50505,"char_end":51179}},{"surface":"governing_law_disputes","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" (a) ElevenLabs’ failure to exercise or enforce any right or provision of these Terms will not operate as a waiver of such right or provision. These Terms reflect the entire agreement between the parties relating to the subject matter hereof and supersede all prior agreements, representations, statements, and understandings of the parties. Except as otherwise provided herein, these Terms are intended solely for the benefit of the parties and are not intended to confer third-party beneficiary rights upon any other person or entity. Communications and transactions between us may be conducted electronically.","caution":null,"provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=%20(a)%20ElevenLabs%E2%80%99%20failure,may%20be%20conducted%20electronically.","char_start":49371,"char_end":49983}},{"surface":"governing_law_disputes","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" (h) Batch Arbitration. To increase the efficiency of administration and resolution of arbitrations, you and ElevenLabs agree that in the event that there are 100 or more individual Requests of a substantially similar nature filed against ElevenLabs by or with the assistance of the same law firm, group of law firms, or organizations, within a 30 day period (or as soon as possible thereafter), JAMS shall: (i) administer the arbitration demands in batches of 100 Requests per batch (plus, to the extent there are less than 100 Requests left over after the batching described above, a final batch consisting of the remaining Requests); (ii) appoint one arbitrator for each batch; and (iii) provide for the resolution of each batch as a single consolidated arbitration with one set of filing and administrative fees due per side per batch, one procedural calendar, one hearing (if any) in a place to be determined by the arbitrator, and one final award (“ Batch Arbitration ”).","caution":null,"provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=%20(h)%20Batch%20Arbitration.,(%E2%80%9C%20Batch%20Arbitration%20%E2%80%9D).","char_start":44552,"char_end":45529}},{"surface":"governing_law_disputes","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" These ElevenLabs Terms of Service apply if you reside outside of the European Economic Area (EEA), Switzerland, or UK. If you live in the EEA, Switzerland, or UK, these other ElevenLabs Terms of Service apply to you. \n These ElevenLabs Terms of Service (“ Terms ”) are between you (“ you ” or “ your ”) and Eleven Labs Inc. (“ ElevenLabs ”, “ we ”, “ us ”, or “ our ”). By accessing or using our Services (defined below) in any way, by completing the account registration process, or by browsing the Website (defined below), you agree to be bound by these Terms. These Terms apply to your access to and use of the ElevenLabs:\n website located at elevenlabs.io and all associated web pages, websites, and social media pages (the “ Website ”); and\n services (including mobile applications) and products accessible via the Website or our application programming interfaces (APIs), or otherwise made available to you by us (together with the Website, the “ Services ”). For the avoidance of doubt, Beta Services (as defined in the Beta Services Addendum ) are not considered “Services” under these Terms.\n IF YOU SUBSCRIBE TO ANY FEATURE OR FUNCTIONALITY OF THE SERVICES FOR A TERM (THE “ INITIAL TERM ”), THEN YOUR SUBSCRIPTION WILL BE AUTOMATICALLY RENEWED FOR ADDITIONAL PERIODS OF THE SAME DURATION AS THE INITIAL TERM AT ELEVENLABS’ THEN-CURRENT FEE FOR SUCH FEATURES AND FUNCTIONALITY UNLESS YOU DECIDE NOT TO RENEW YOUR SUBSCRIPTION IN ACCORDANCE WITH SECTION 6(A) BELOW.\n","caution":null,"provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=%20These%20ElevenLabs%20Terms,SECTION%206(A)%20BELOW.%20","char_start":213,"char_end":1689}},{"surface":"governing_law_disputes","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Any Claims will be governed by and construed and enforced in accordance with the laws of the State of New York, except to the extent preempted by U.S. Federal Law, without regard to conflict of law rules or principles (whether of the State of New York or any other jurisdiction) that would cause the application of the laws of any other jurisdiction. If any Claim is not subject to arbitration pursuant to Section 12, then the state and federal courts located in New York City, New York, will have exclusive jurisdiction. You and ElevenLabs waive any objection to venue in any such courts. If your local law requires that consumer contracts be interpreted subject to local law and enforced in the courts of that jurisdiction, this section may not apply to you only to the extent that local law conflicts with this section.","caution":null,"provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=%20Any%20Claims%20will,conflicts%20with%20this%20section.","char_start":47095,"char_end":47918}},{"surface":"governing_law_disputes","risk":"high","confidence":"high","tier":"All","verified":true,"quote":"YOU AND ELEVENLABS AGREE THAT, EXCEPT AS SPECIFIED IN SECTION 12(h), EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY ON AN INDIVIDUAL BASIS AND NOT ON A CLASS, REPRESENTATIVE, OR COLLECTIVE BASIS, AND THE PARTIES HEREBY WAIVE ALL RIGHTS TO HAVE ANY DISPUTE BE BROUGHT, HEARD, ADMINISTERED, RESOLVED, OR ARBITRATED ON A CLASS, COLLECTIVE, REPRESENTATIVE, OR MASS ACTION BASIS. ONLY INDIVIDUAL RELIEF IS AVAILABLE, AND DISPUTES OF MORE THAN ONE CUSTOMER OR USER CANNOT BE ARBITRATED OR CONSOLIDATED WITH THOSE OF ANY OTHER CUSTOMER OR USER.","caution":"Class action waiver eliminates user's ability to join collective legal actions against ElevenLabs, which can deter pursuit of smaller individual claims.","provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=YOU%20AND%20ELEVENLABS%20AGREE,OTHER%20CUSTOMER%20OR%20USER.","char_start":42965,"char_end":43506}},{"surface":"governing_law_disputes","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" (f) Waiver of Jury Trial. YOU AND ELEVENLABS HEREBY WAIVE ANY CONSTITUTIONAL AND STATUTORY RIGHTS TO SUE IN COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR A JURY. You and ElevenLabs are instead electing that all Disputes shall be resolved by arbitration under these Terms, except as specified in Section 12(b). ","caution":null,"provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=%20(f)%20Waiver%20of,in%20Section%2012(b).%20","char_start":42595,"char_end":42906}},{"surface":"governing_law_disputes","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"incorporating the ElevenLabs Services in your own solution); \n Our Data Processing Addendum , which governs our processing of any personal data contained within any content our business clients provide to us; \n Our ElevenReader Terms , which apply to your use of ElevenReader; \n Our Enterprise Pilot Terms , which apply to your use of our Pilot Services; and \n Any other terms and conditions disclosed within the Services, such as restrictions relating to use of a User Voice Model (defined below).\n Any Supplemental Terms become part of your agreement with us if you use the applicable Services, and if there is a conflict between these Terms and the Supplemental Terms, the Supplemental Terms will control for that conflict. We may make changes to these Terms. The “Last Updated” date above indicates when these Terms were last changed. If we make future changes, we may provide you with notice of those changes by any reasonable means, such as by sending an email, providing a notice through our Services, or updating the date at the top of these Terms. Unless we say otherwise in our notice, the amended Terms will be effective immediately, and your continued use of our Services after we provide such notice will confirm your acceptance of the changes. If you do not agree to the amended Terms, you must immediately stop using our Services.","caution":null,"provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=incorporating%20the%20ElevenLabs%20Services,stop%20using%20our%20Services.","char_start":3394,"char_end":4739}},{"surface":"governing_law_disputes","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Please read this Section 12 carefully because it requires you and ElevenLabs to arbitrate certain disputes and claims and limits the manner in which we can seek relief from each other. Arbitration precludes you and ElevenLabs from suing in court or having a jury trial. You and ElevenLabs agree that arbitration will be solely on an individual basis and not as a class arbitration, class action, or any other kind of representative proceeding. ElevenLabs and you are each waiving the right to trial by a jury.Follow the instructions below if you wish to opt out of the requirement of arbitration on an individual basis. No class or representative actions or arbitrations are allowed under this arbitration agreement.","caution":null,"provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=%20Please%20read%20this,under%20this%20arbitration%20agreement.","char_start":34865,"char_end":35582}},{"surface":"governing_law_disputes","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" If you assert a Dispute against ElevenLabs, you will first contact ElevenLabs by sending a written notice of your Dispute to ElevenLabs by email to legal@elevenlabs.io . If ElevenLabs asserts a Dispute against you, ElevenLabs will contact you by sending a written notice of ElevenLabs’ Dispute to you via email to the primary email address associated with your account.\n If you and ElevenLabs cannot reach an agreement to resolve the Dispute within 30 days after you or ElevenLabs receives the applicable notice, then either party may submit the Dispute to binding arbitration as set forth below. The statute of limitations and any filing fee deadlines shall be tolled for thirty (30) days from the date that either you or ElevenLabs first send the applicable notice so that the parties can engage in this informal dispute-resolution process.","caution":null,"provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=%20If%20you%20assert,this%20informal%20dispute-resolution%20process.","char_start":36203,"char_end":37046}},{"surface":"governing_law_disputes","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" A party who wishes to initiate arbitration must provide the other party with a request for arbitration (the “ Request ”). The Request must include: (i) the name, mailing address, email address, and telephone number of the party seeking arbitration and the email address associated with any applicable account; (ii) a statement of the legal claims being asserted and the factual bases of those claims; (iii) a description of the remedy sought and an accurate, good faith calculation of the amount in controversy in United States dollars; (iv) a statement certifying completion of the informal dispute resolution process as described in Section 12(a) above; and (v) evidence that the requesting party has paid any necessary filing fees in connection with such arbitration.\n If the party requesting arbitration is represented by counsel, the Request shall also include such counsel’s name, mailing address, email address, and telephone number. Such counsel must also sign the Request. By signing the Request, counsel certifies to the best of counsel’s knowledge, information, and belief, formed after an inquiry reasonable under the circumstances, that: (A) the Request is not being presented for an improper purpose, such as to harass, cause unnecessary delay, or needlessly increase the cost of dispute resolution; (B) the claims, defenses and other legal contentions are warranted by existing law or by a non-frivolous argument for extending, modifying, or reversing existing law or for establishing new law; and (C) the factual and damages contentions have evidentiary support or, if specifically so identified, will likely have evidentiary support after a reasonable opportunity for further investigation or discovery. ","caution":null,"provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=%20A%20party%20who,investigation%20or%20discovery.%20","char_start":38231,"char_end":39953}},{"surface":"governing_law_disputes","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" (c) Opting Out of Arbitration. You have the right to opt out of binding arbitration within 30 days of the date you first accepted these Terms by providing us with notice of your decision to opt-out via email or by certified mail to the applicable address set out below. In order to be effective, the opt-out notice must include your full name, mailing address, and email address. The notice must also clearly indicate your intent to opt out of binding arbitration. By opting out of binding arbitration, you are agreeing to resolve disputes in accordance with Section 12.","caution":null,"provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=%20(c)%20Opting%20Out,accordance%20with%20Section%2012.","char_start":40355,"char_end":40926}},{"surface":"governing_law_disputes","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Eleven Labs Inc.","caution":null,"provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=%20Eleven%20Labs%20Inc.","char_start":40927,"char_end":40944}},{"surface":"governing_law_disputes","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Legal@elevenlabs.io ","caution":null,"provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=%20Legal%40elevenlabs.io%20","char_start":41034,"char_end":41055}},{"surface":"governing_law_disputes","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" (e) Severability. If any portion of this Section 12 is found to be unenforceable or unlawful for any reason, including but not limited to because it is found to be unconscionable, (i) the unenforceable or unlawful provision will be severed from these Terms; (ii) severance of the unenforceable or unlawful provision will have no impact whatsoever on the remainder of this Section 12 or the parties’ ability to compel arbitration of any remaining claims on an individual basis pursuant to this Section 12; and (iii) to the extent that any claims must therefore proceed on a class, collective, consolidated, or representative basis, such claims must be litigated in a civil court of competent jurisdiction and not in arbitration. The litigation of those claims will be stayed pending the outcome of any individual claims in arbitration. Further, if any part of this Section 12 is found to prohibit an individual claim seeking public injunctive relief, that provision will have no effect to the extent such relief is allowed to be sought out of arbitration, and the remainder of this Section 12 will be enforceable.","caution":null,"provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=%20(e)%20Severability.%20If,12%20will%20be%20enforceable.","char_start":41481,"char_end":42594}},{"surface":"governing_law_disputes","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" (g) Waiver of Class and Other Non-Individualized Relief. YOU AND ELEVENLABS AGREE THAT, EXCEPT AS SPECIFIED IN SECTION 12(h), EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY ON AN INDIVIDUAL BASIS AND NOT ON A CLASS, REPRESENTATIVE, OR COLLECTIVE BASIS, AND THE PARTIES HEREBY WAIVE ALL RIGHTS TO HAVE ANY DISPUTE BE BROUGHT, HEARD, ADMINISTERED, RESOLVED, OR ARBITRATED ON A CLASS, COLLECTIVE, REPRESENTATIVE, OR MASS ACTION BASIS. ONLY INDIVIDUAL RELIEF IS AVAILABLE, AND DISPUTES OF MORE THAN ONE CUSTOMER OR USER CANNOT BE ARBITRATED OR CONSOLIDATED WITH THOSE OF ANY OTHER CUSTOMER OR USER. Subject to this Section 12, the arbitrator may award declaratory or injunctive relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by the party’s individual claim. Nothing in this paragraph is intended to, nor shall it, affect the terms and conditions under Section 12(h). Notwithstanding anything to the contrary in this Section 12, if a court decides by means of a final decision, not subject to any further appeal or recourse, that the limitations of this Section are invalid or unenforceable as to a particular claim or request for relief, you and ElevenLabs agree that the particular claim or request for relief, and only that particular claim or request for relief, shall be severed from the arbitration and may be litigated in the state or federal courts located in the State of New York. All other Disputes shall be arbitrated or litigated in small claims court. This Section does not prevent you or ElevenLabs from participating in a class-wide settlement of claims.","caution":null,"provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=%20(g)%20Waiver%20of,class-wide%20settlement%20of%20claims.","char_start":42907,"char_end":44551}},{"surface":"governing_law_disputes","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" (d) If you have a question or complaint regarding the Services, please send an email to team@elevenlabs.io . You may also contact us by writing to:","caution":null,"provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=%20(d)%20If%20you,us%20by%20writing%20to%3A","char_start":51180,"char_end":51328}},{"surface":"governing_law_disputes","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" All parties agree that Requests are of a “substantially similar nature” if they arise out of or relate to the same event or factual scenario and raise the same or similar legal issues and seek the same or similar relief. To the extent the parties disagree on the application of the Batch Arbitration process, the disagreeing party shall advise JAMS, and JAMS shall appoint a sole standing arbitrator to determine the applicability of the Batch Arbitration process (“ Administrative Arbitrator ”). In an effort to expedite resolution of any such dispute by the Administrative Arbitrator, the parties agree the Administrative Arbitrator may set forth such procedures as are necessary to resolve any disputes promptly. The Administrative Arbitrator’s fees shall be paid by ElevenLabs. \n You and ElevenLabs agree to cooperate in good faith with JAMS to implement the Batch Arbitration process, including the payment of single filing and administrative fees for batches of Requests, as well as any steps to minimize the time and costs of arbitration, which may include: (1) the appointment of a discovery special master to assist the arbitrator in the resolution of discovery disputes; and (2) the adoption of an expedited calendar of the arbitration proceedings. This Batch Arbitration provision shall in no way be interpreted as authorizing a class, collective and/or mass arbitration or action of any kind, or arbitration involving joint or consolidated claims under any circumstances, except as expressly set forth in this provision.    ","caution":null,"provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=%20All%20parties%20agree,in%20this%20provision.%20","char_start":45530,"char_end":47067}},{"surface":"governing_law_disputes","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" (vii) Third-Party Beneficiary.  Apple and its subsidiaries are third-party beneficiaries of these Terms, and upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary thereof.","caution":null,"provenance":{"source_url":"https://elevenlabs.io/terms","snapshot_sha256":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf","wayback_url":null,"deep_link":"https://elevenlabs.io/terms#:~:text=%20(vii)%20Third-Party%20Beneficiary.,a%20third-party%20beneficiary%20thereof.","char_start":56199,"char_end":56492}}],"disclaimer":"Informational only, not legal advice. Every finding is a verbatim quote from a fully-read, gate-verified document; verify via snapshot_sha256 + wayback_url. Partially-verified platforms show findings only from their verified document(s).","@jsonld":{"@context":"https://schema.org","@type":"Dataset","name":"ElevenLabs — AI policy risk findings","description":"Verified, cited policy findings for ElevenLabs across 13 risk surfaces.","url":"https://aipolicycompare.com/platform/elevenlabs","creator":{"@type":"Organization","name":"AIPolicyCompare","url":"https://aipolicycompare.com"},"isAccessibleForFree":true,"license":"https://aipolicycompare.com/terms","additionalProperty":[{"@type":"PropertyValue","name":"verification","value":"fully_verified"}],"variableMeasured":[{"@type":"PropertyValue","name":"prompt_ownership","value":"low","description":"Except as expressly set forth herein, as between you and ElevenLabs, you retain all rights in and to your Input.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/terms"}]},{"@type":"PropertyValue","name":"prompt_ownership","value":"medium","description":"You may not provide Input or create Output for which you do not have all the rights necessary to grant us the license described above. You represent and warrant that the Content and User Voice Models, and our use of the Content and User Voice Models, will not violate any rights of any person or entity, or cause injury to any person or entity.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"low"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/terms"}]},{"@type":"PropertyValue","name":"prompt_ownership","value":"unknown","description":" (a) Inputs and Outputs. You may transmit or otherwise provide data and information as input to our Services (\" Input \"). When you provide Input to the Services, you may receive audio output generated and returned by one or more Voice Models (defined below), or text output generated and returned by one or more LLMs (defined below), based on Input (“ Output ”) (Input and Output, collectively, the “ Content ”). Input may include, without limitation, recordings of your voice, text descriptions, or any other content that you may provide to us through the Services. Your access to and use of the Services, including for the purposes of providing Input to the Services and receiving and using the Output from the Services, is subject to our Prohibited Use Policy. We may enable you to download Output from some (but not all) of the Services; in such cases, you are permitted to use such Output outside of the Services but always subject to these Terms and our Prohibited Use Policy. If you choose to make any of your information publicly available through the Services or otherwise, you do so at your own risk.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/terms"}]},{"@type":"PropertyValue","name":"prompt_ownership","value":"unknown","description":" (i) Except as expressly set forth herein, as between you and ElevenLabs, you retain all rights in and to your Input.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/terms"}]},{"@type":"PropertyValue","name":"prompt_ownership","value":"unknown","description":" (c) Rights to your Content.  ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/terms"}]},{"@type":"PropertyValue","name":"prompt_ownership","value":"unknown","description":" (g) Necessary Rights. You may not provide Input or create Output for which you do not have all the rights necessary to grant us the license described above. You represent and warrant that the Content and User Voice Models, and our use of the Content and User Voice Models, will not violate any rights of any person or entity, or cause injury to any person or entity.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/terms"}]},{"@type":"PropertyValue","name":"prompt_ownership","value":"unknown","description":" (a) Ownership. The Services, including the text, graphics, images, photographs, videos, illustrations, and other content contained therein, and all intellectual property rights therein and thereto, are owned by ElevenLabs or our licensors. Except as explicitly stated in these Terms, all rights in and to the Services, including all intellectual property rights therein and thereto, are reserved by us or our licensors.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/terms"}]},{"@type":"PropertyValue","name":"output_ownership","value":"low","description":"Except as expressly set forth herein, as between you and ElevenLabs, you retain all rights in and to your Output.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/terms"}]},{"@type":"PropertyValue","name":"output_ownership","value":"ambiguous","description":"The Services, including the text, graphics, images, photographs, videos, illustrations, and other content contained therein, and all intellectual property rights therein and thereto, are owned by ElevenLabs or our licensors. Except as explicitly stated in these Terms, all rights in and to the Services, including all intellectual property rights therein and thereto, are reserved by us or our licensors.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"low"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/terms"}]},{"@type":"PropertyValue","name":"output_ownership","value":"unknown","description":" (ii) For the avoidance of doubt, Output may be generated by, but does not include, ElevenLabs’ foundational and other artificial intelligence voice models (the “ Voice Models ”) or ElevenLabs’ foundational and other artificial intelligence or language learning models (“ LLMs ”) (Voice Models and LLMs, collectively, the “ Models ”). Except as expressly set forth herein, as between you and ElevenLabs, you retain all rights in and to your Output.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/terms"}]},{"@type":"PropertyValue","name":"output_ownership","value":"unknown","description":" (d) Feedback. You may voluntarily post, submit, or otherwise communicate to us any questions, comments, suggestions, ideas, original or creative materials, or other information about ElevenLabs or our Services (collectively, “ Feedback ”). You understand that we may use such Feedback for any purpose, commercial or otherwise, without acknowledgement or compensation to you, including to develop, copy, publish, or improve the Feedback or Services, or to improve or develop new products, services, or technologies in ElevenLabs’ sole discretion. ElevenLabs will exclusively own any improvements to, or new inventions based upon, such Services, or Services based on the Feedback. You understand that ElevenLabs may treat any Feedback as nonconfidential.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/terms"}]},{"@type":"PropertyValue","name":"training_use","value":"high","description":"To the extent you own or acquire any intellectual property rights in or to any User Voice Models, you hereby grant to ElevenLabs a license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, publicly or otherwise perform and display, and use the User Voice Models to provide the Services (including the trust and safety features therein) to you, to improve the Services, and to develop new services and products. Such license shall be:\n perpetual and irrevocable (which means this license cannot be withdrawn),\n nonexclusive (which means you can license your Input to others),\n royalty-free and fully paid (which means there are no monetary fees for this license),\n worldwide (which means it’s valid anywhere in the world), and\n sub-licensable, through multiple tiers (which means we can make it available to others).","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/terms"}]},{"@type":"PropertyValue","name":"training_use","value":"medium","description":"you may opt out of our use of your Content for training at any time by navigating to the 'Data use' menu in the 'Terms and Privacy' section of your ElevenLabs account. Your Content will no longer be used to improve our Services (including the Models) once the request has been processed by our team, except as may be necessary to provide the Services to you, but does not affect any uses of (or materials resulting from uses of) your Content prior to that date.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"medium"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/terms"}]},{"@type":"PropertyValue","name":"training_use","value":"unknown","description":" Information from Third Parties. Where permitted by applicable laws, we collect publicly available information from third-party sites to enable the training of our models and systems. We may also work with third parties directly to collect information such as to enable the training of our models and systems.\n Third-Party Logins. If you choose to register or log in to our Services using your account with third parties, we receive Personal Data about you from such third parties, such as your name, email address, username, and profile picture.\n Information from Service Providers. We may receive information from third-party service providers that are authorized to share your Personal Data with us, including in connection with verification / background checks, data enrichment, and ‘Know Your Customer’ (KYC) and ‘Anti-Money Laundering’ (AML) checks.\n In some cases, we need to collect your Personal Data to provide you with our Services. In these cases, if you choose not to provide the requested Personal Data, you may not be able to use our Services. We will tell you if providing Personal Data is required by law or under a contract and the consequences of failing to provide it, if applicable.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/privacy-policy"}]},{"@type":"PropertyValue","name":"training_use","value":"unknown","description":" We may process your Personal Data to understand the usage of our Services, to understand trends and preferences, to improve and repair errors in the Services, and to develop new products, services, features, and functionalities. \n We have a legitimate interest in using your Personal Data for the purpose of understanding usage. ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/privacy-policy"}]},{"@type":"PropertyValue","name":"training_use","value":"unknown","description":" We may process your Personal Data to research, develop, train and/or otherwise improve our AI models. This may include processing audio, text, video content, your preferences or feedback, and/or any metadata associated with any of the foregoing that you provide or that is collected or generated in connection with your use of the Services. Our training practices are designed to disassociate (or fully remove) data included in the training dataset that could reasonably identify you with your audio, video or related content.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/privacy-policy"}]},{"@type":"PropertyValue","name":"training_use","value":"unknown","description":" We have a legitimate interest in using your Personal Data for the purpose of research and development, specifically to improve our AI models and make them more effective for our users. Where required under applicable law, we rely on your consent for such processing in the alternative.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/privacy-policy"}]},{"@type":"PropertyValue","name":"training_use","value":"unknown","description":" ElevenLabs uses Voice Data to help our models and products learn about patterns and connections in speech and audio content and to improve our Services. We do not use Voice Data, Personal Data, or publicly available data used for training to profile or target consumers.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/privacy-policy"}]},{"@type":"PropertyValue","name":"training_use","value":"unknown","description":" (d) License to Your Content. You hereby grant to ElevenLabs a license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, publicly or otherwise perform and display, and use your Content to provide the Services (including the trust and safety features therein), to improve the Services, and to develop new services and products. For avoidance of doubt, to the extent that your Content includes your voice, the foregoing license allows ElevenLabs to reproduce, modify, publish, create derivative works from, distribute, publicly or otherwise perform, and use your voice, and other indicia of your persona that may be contained therein, to provide and improve the Services, and to develop new services and products. Notwithstanding the foregoing, we will not commercialize your voice on a standalone basis without your permission to do so. Such license shall be:","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/terms"}]},{"@type":"PropertyValue","name":"training_use","value":"high","description":"For avoidance of doubt, to the extent that your Content includes your voice, the foregoing license allows ElevenLabs to reproduce, modify, publish, create derivative works from, distribute, publicly or otherwise perform, and use your voice, and other indicia of your persona that may be contained therein, to provide and improve the Services, and to develop new services and products. Notwithstanding the foregoing, we will not commercialize your voice on a standalone basis without your permission to do so.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/terms"}]},{"@type":"PropertyValue","name":"training_use","value":"high","description":"You hereby grant to ElevenLabs a license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, publicly or otherwise perform and display, and use your Content to provide the Services (including the trust and safety features therein), to improve the Services, and to develop new services and products.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/terms"}]},{"@type":"PropertyValue","name":"training_use","value":"unknown","description":" perpetual and irrevocable (which means this license cannot be withdrawn),\n nonexclusive (which means you can license your Input to others),\n royalty-free and fully paid (which means there are no monetary fees for this license),\n worldwide (which means it’s valid anywhere in the world), and\n sub-licensable, through multiple tiers (which means we can make it available to others).","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/terms"}]},{"@type":"PropertyValue","name":"training_use","value":"unknown","description":" (b) User Voice Models. Some of our Services allow you to create a voice model that can be used to generate Output in the form of synthetic audio sounding like your voice or a voice you are authorized to share with us (a \" User Voice Model \"). To create a User Voice Model through our Services, you may be asked to upload audio recordings of your voice or the voice you are authorized to share with us as Input to our Services, and ElevenLabs is permitted to use those audio recordings of the voice you provide to us subject to subsection 4(d) below. For more information on how we collect, use, share, retain, and destroy your audio recordings, please see the Voice Processing Notice in our Privacy Policy. You may request deletion of your User Voice Models created with your Input recordings through your account.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/terms"}]},{"@type":"PropertyValue","name":"training_use","value":"unknown","description":" perpetual and irrevocable (which means this license cannot be withdrawn),\n nonexclusive (which means you can license your Input to others),\n royalty-free and fully paid (which means there are no monetary fees for this license),\n worldwide (which means it’s valid anywhere in the world), and\n sub-licensable, through multiple tiers (which means we can make it available to others).","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/terms"}]},{"@type":"PropertyValue","name":"training_use","value":"unknown","description":" (e) License to User Voice Models. To the extent you own or acquire any intellectual property rights in or to any User Voice Models, you hereby grant to ElevenLabs a license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, publicly or otherwise perform and display, and use the User Voice Models to provide the Services (including the trust and safety features therein) to you, to improve the Services, and to develop new services and products. Such license shall be:","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/terms"}]},{"@type":"PropertyValue","name":"training_use","value":"unknown","description":" (c) Personal Data and ElevenLabs Training Models ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/privacy-policy"}]},{"@type":"PropertyValue","name":"commercial_use","value":"medium","description":"if you access or use our Services free of charge (such a user, a “ Free User ”), you may only use the Services for non-commercial purposes; (ii) if you access or use our Services through a paid subscription plan (such a user, a “ Paid User ”), you may use the Services for commercial purposes, but in either case, your access and use of the Services and any Output must still comply with the Prohibited Use Policy.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"medium"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/terms"}]},{"@type":"PropertyValue","name":"commercial_use","value":"unknown","description":" (ii) Scope of License. The license granted to you is limited to a non-transferable license to use the Mobile App on any iPhone, iPod touch, iPad, or any other Apple device that you own or control as permitted by the Usage Rules set forth in the Apple App Store Terms of Service.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/terms"}]},{"@type":"PropertyValue","name":"commercial_use","value":"high","description":"You may voluntarily post, submit, or otherwise communicate to us any questions, comments, suggestions, ideas, original or creative materials, or other information about ElevenLabs or our Services (collectively, “ Feedback ”). You understand that we may use such Feedback for any purpose, commercial or otherwise, without acknowledgement or compensation to you, including to develop, copy, publish, or improve the Feedback or Services, or to improve or develop new products, services, or technologies in ElevenLabs’ sole discretion. ElevenLabs will exclusively own any improvements to, or new inventions based upon, such Services, or Services based on the Feedback.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"medium"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/terms"}]},{"@type":"PropertyValue","name":"commercial_use","value":"unknown","description":" (c) Use Restrictions. Your access to and use of the Services and your use of any Output (defined below) must comply with these Terms. Without limiting the forgoing: (i) if you access or use our Services free of charge (such a user, a “ Free User ”), you may only use the Services for non-commercial purposes; (ii) if you access or use our Services through a paid subscription plan (such a user, a “ Paid User ”), you may use the Services for commercial purposes, but in either case, your access and use of the Services and any Output must still comply with the Prohibited Use Policy. Use of the Services by Government Entities (as defined in the Prohibited Use Policy) is subject to the terms of the Prohibited Use Policy. If using the Services for non-commercial purposes, a personal e-mail address must be used. To the extent you register for the Services using a business entity’s email address, you acknowledge that we may deem such entity a Controller (as defined in the Data Processing Addendum) as it relates to the Personal Data contained in your account, and we may take action on your account at the direction of the Controller.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/terms"}]},{"@type":"PropertyValue","name":"commercial_use","value":"unknown","description":" (b) Limited License. Subject to your compliance with these Terms, ElevenLabs hereby grants to you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use our Services. For clarity, any use of the Services other than as specifically authorized herein, without our prior written permission, is strictly prohibited and will terminate the license granted herein.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/terms"}]},{"@type":"PropertyValue","name":"commercial_use","value":"unknown","description":" (iv) Use of Prepaid Credits. Prepaid Credits may be used only to pay for eligible Services as expressly permitted by ElevenLabs and solely in connection with your Account. The rate at which Prepaid Credits are applied to Services may vary depending on your Recurring Subscription and the pricing applicable to your use of the Services at the time of use. Prepaid Credits may not be transferred, sold, gifted, traded, sublicensed, or assigned, whether for value or otherwise, and any purported transfer is void.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/terms"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"high","description":"You acknowledge that ElevenLabs may process personal data relating to the operation, support, or use of our Services for our own business purposes, such as billing, account management, data analysis, benchmarking, technical support, product development, research and development of its AI models, improvement of its systems and technologies, and compliance with law.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"low"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/terms"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" (a) Purpose and Legal Basis ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"medium"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/privacy-policy"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" We use Personal Data to provide technical support, including diagnosing and resolving any issues you report. \n The processing is necessary for entering into, or performance of a contract to which you are a party. ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/privacy-policy"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" Portuguese translation available at: elevenlabs.io/privacy-policy-portuguese \n This Privacy Policy (“ Policy ”) explains how Eleven Labs Inc. and our affiliates (which, as of the date above, includes Eleven Labs Ltd., Eleven Labs Poland sp. z o.o., Eleven Labs Auto India Private Limited, Eleven Labs Technology Middle East Limited, and Eleven Labs Japan Godo Kaisha) (together, “ ElevenLabs ”, “ we ”, “ our ”, or “ us ”) process Personal Data (defined below) of individuals who access or use our Websites (including reception.ai) or Services (jointly referred to as the “ Services ” for purposes of this Policy) or otherwise engage with ElevenLabs. \n This Policy also explains your rights and choices about how we use your Personal Data, including how you may be able to access or update certain information about you. Where processing is based on consent, and to the extent permitted by law, by using the Services or otherwise engaging with ElevenLabs, you consent to the use of your Personal Data as described in this Policy. 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We and our third-party partners may collect information about you using cookies, pixel tags, SDKs, or similar technologies (“Cookies”). See the “Your Cookie Choices” section of this Policy for further detail. Categories of information we may collect using cookies include: \n Location Information. When you use our Services, we infer your general location information, for example by using your internet protocol (IP) address. In some jurisdictions, we will ask for your permission before doing so.\n Device Information. We receive information about the device and software you use to access our Services, including IP address, web browser type, operating system version, phone carrier and manufacturer, application installations and versions, device identifiers, mobile advertising identifiers, and push notification tokens.\n Usage Information. We receive information about your interactions with our Services, the content you view, the actions you take, the features with which you interact when you are using the Services, and the dates and times of your visits.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/privacy-policy"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" (c) Personal Data We Collect from Third Parties ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"medium"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/privacy-policy"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" We may process your Personal Data to provide the Services you request from us, as described in the applicable Terms of Service. \n The processing is necessary for entering into, or performance of a contract to which you are a party ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/privacy-policy"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" Collecting your audio recordings and other Voice Data for use in connection with our Services \n We collect the audio recordings of your voice that you choose to share with us, as well as any other Voice Data to provide our Services to you. \n The processing is necessary for entering into, or performance of a contract to which you are a party ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/privacy-policy"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" Generating your voice model or otherwise interpreting your voice if you use it for Services such as speech synthesis, elevenagents, dubbing, or translation \n We may process the audio recordings of your voice that you provide to us, which include your Personal Data, such as your Voice Data as well as any Personal Data you choose to provide, to provide elevenagents services or to create a voice model that will generate synthetic audio sounding like your voice, as further described below in Section 2b (“Personal Data and ElevenLabs Voice Modeling Services”). \n The processing is necessary for entering into, or performance of a contract to which you are a party. ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/privacy-policy"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" With your permission, we may process your Personal Data to personalize your experience when you access our Services, including suggesting content and features that could be of interest to you. ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/privacy-policy"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" We may process your Personal Data to handle any payments from you or to you as described in the applicable Terms of Service, including keeping records of payments. \n The processing is necessary for entering into, or performance of a contract to which you are a party.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/privacy-policy"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" Our understanding of your usage may include the use of tools that look at mouse movements, clicks, keystrokes, data or text entered, and the pages you visit. \n We obtain your consent to the placement of tracking technologies that are used for these purposes. ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/privacy-policy"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" We need it to comply with a legal obligation, for instance, to comply with a court order.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/privacy-policy"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" Please consult the relevant specific notice.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"medium"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/privacy-policy"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" (b) Personal Data and ElevenLabs Voice Modeling Services ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/privacy-policy"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" (c) Residents of India ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"medium"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/privacy-policy"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" We may use both session cookies and persistent cookies. A session cookie disappears after you close your browser. A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to our Services. Cookies we or our third-party partners place may fall under one of the following purposes:\n Strictly Necessary Cookies. Cookies that are essential to make our Services available to you, for example, to provide login functionality or to identify bots who try to access our website. These cookies cannot be disabled as we cannot provide you with the Services without this type of Cookie.\n Performing & Analytics Cookies. Cookies for website and app analytics purposes to support operation, maintenance, and improvement of our Services. We may use our own analytics Cookies or third-party analytics providers, such as Google Analytics, to collect and process certain analytics data on our behalf and understand how you engage with our Services. You can learn about Google's practices by going to https://www.google.com/policies/privacy/partners/. \n Targeting & Marketing Cookies. Cookies that may be ours or our third-party partners and support us and our advertisers in serving relevant advertising on our sites as well as sites that are not owned or operated by us to promote our services, articles, or events. The Cookies are used to make advertising messages more relevant to you and your interests or prevent the same ad from continuously re-appearing.\n","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/privacy-policy"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" Depending on the country in which you are located, you may be asked to provide your consent for our use of Cookies (except for strictly necessary Cookies). In addition, you have the following choices concerning the use of Cookies.\n Browser Settings. Certain web browsers allow you to manage your preferences relating to Cookies. You can set your browser to refuse Cookies or delete certain Cookies. Please note that if you choose to block all Cookies, doing so may impair the use of our Services.\n Google Analytics Opt-out. To opt out from Google Analytics' use of information collected on the Services through Cookies, you can download the Google Analytics opt-out browser add-on, available at https://tools.google.com/dlpage/gaoptout .\n Third Party Advertising Companies' Opt-Out. We work with third party advertising partners to show you ads that we think may interest you. Some of our advertising partners are members of the Network Advertising Initiative or the Digital Advertising Alliance. If you do not wish to receive personalized ads, please visit their opt-out pages to learn about how you may opt out of receiving web-based personalized ads from member companies. You can access any settings offered by your mobile operating system to limit ad tracking, or you can install the AppChoices mobile app to learn more about how you may opt out of personalized ads in mobile apps.\n Universal Opt-out Signals. Where a site visitor chooses to use a tool to communicate their consent choices automatically through an opt-out preference signal, such as Global Privacy Control/GPC, on your browser or device, ElevenLabs will honor those signals as a request to opt-out of targeting & marketing cookies.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/privacy-policy"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" Depending on where you are located or reside, you may have certain rights regarding the Personal Data we maintain about you and certain choices about what Personal Data we collect from you, how we use it, and how we communicate with you. Such rights may include the rights to: \n Access Your Personal Data: Receive confirmation of processing and request access to the Personal Data we maintain about you. Most of your Personal Data can be accessed and exported by logging into your account. Where provided by applicable law, you may request that we include a description of the purpose of the processing of your personal data, third parties with which your data has been shared, and information regarding the safeguards for international data transfer.\n Correct Your Personal Data: Request to update and correct inaccuracies in your Personal Data. Most of your Personal Data can be accessed and corrected by logging into your account and accessing your account settings.\n Delete Your Account: Request to close your account by submitting your request using your account settings (see more information here ).\n Delete Your Personal Data: Request that ElevenLabs delete all Personal Data we maintain about you including your account and the Voice Data associated with your account. This deletion also includes the personal data processed under the legal basis of consent. Where provided by applicable law, you may request that your Personal Data be anonymized rather than deleted.\n","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/privacy-policy"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":"Before fulfilling your request, we may ask you to provide reasonable information to verify your identity and/or residence. Please note that applicable law may provide for exceptions and limitations to each of these rights.\n In addition to the rights listed above, you may also have the right to lodge a complaint with a supervisory authority, including in your country of residence, place of work, or where an incident took place.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/privacy-policy"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" (b) United States Residents ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"medium"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/privacy-policy"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" Residents of certain U.S. states, including California, Connecticut, Colorado, Utah, Virginia, Oregon, Montana, or Texas, have additional privacy rights disclosures regarding their Personal Information, as described below. In certain U.S. states, you have the following rights in addition to those listed in Section 8(a):\n Sale of Personal Information, Sharing for Cross-Context Behavioral Advertising, and Targeted Advertising \n When we share Personal Information through our targeting Cookies or with vendors that provide advertising services to us, that is considered a sale or sharing for cross-context behavioral advertising or targeted advertising under certain U.S. state privacy laws. You can opt out of the sale of your Personal Information, including the sharing of your Personal Information for targeted or cross-contextual behavioral advertising by clicking 'Modify Cookies' in the website footer and adjusting your settings.\n The following types of Personal Information may be processed for purposes of targeted advertising, and may have been “shared” or “sold” in the 12 months prior to the last modified date of the privacy policy:\n Online Identifiers: IP address; unique identifier.\n Each category of Personal Information listed above may be “shared” with or “sold” to the following third parties in connection with our marketing activities:\n Advertising vendors (e.g., affiliate marketing companies, tracking technology providers).\n","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/privacy-policy"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" We implement reasonable security measures to secure and protect your Personal Data. The up-to-date list of measures along with relevant audit certifications can be obtained at: https://compliance.elevenlabs.io/. We note that, as no electronic transmission or storage of information can be entirely secure, we can make no guarantees as to the security or privacy of your information, to the extent permitted by applicable law.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/privacy-policy"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" Our Services are not intended for or directed at children under the age of 18 and ElevenLabs does not knowingly collect, store, or process Personal Data from children under the age of 18. \n If you are under the age of 18, you are not permitted to submit any Personal Data to us for any Service. If we become aware that we have inadvertently received Personal Data from a child under the age of 18, we will delete that information from our records.\n Additionally, all users are strictly prohibited from uploading, transmitting, emailing, or otherwise making Voice Data from children under the age of 18 available to us or other users or using them for any of our Services. If you believe we may have inadvertently processed such Personal Data, please contact us at legal@elevenlabs.io .","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/privacy-policy"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" note that email communications will not necessarily be secure; accordingly, you should not include payment card information or other sensitive information in your email correspondence with us. Further, under California Civil Code Section 1789.3, California consumers are entitled to the following specific consumer rights notice: The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 North Market Boulevard, Suite N-112, Sacramento, California 95834, or by telephone at 1 (800) 952-5210.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/terms"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" You may provide certain information to ElevenLabs in connection with your access to or use of our Services, or we may otherwise collect certain information about you when you access or use our Services. You agree to receive communications from ElevenLabs via the Services using the email address or other contact information you provide in connection with the Services. You represent and warrant that any information that you provide to ElevenLabs in connection with the Services is accurate. For information about how we collect, use, share, and otherwise process information about you, please review our Privacy Policy .In addition, where you agree to these terms on behalf of an entity, you agree that the Data Processing Agreement governs ElevenLabs’s processing of any personal data contained within any content you input to our Services. You acknowledge that ElevenLabs may process personal data relating to the operation, support, or use of our Services for our own business purposes, such as billing, account management, data analysis, benchmarking, technical support, product development, research and development of its AI models, improvement of its systems and technologies, and compliance with law.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/terms"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" (h) No PHI.  You may not provide any Input that includes protected health information as defined by the Health Insurance Portability and Accountability Act (HIPAA) of 1996, Pub. L. No. 104-191 except as permitted by an executed HIPAA BAA.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/terms"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" We have a legitimate interest in using your Personal Data to address administrative and legal issues.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/privacy-policy"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" (a) Data Subject Rights ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"medium"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/privacy-policy"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" If we intend to use your Personal Data for other purposes, we will provide specific notice at the time the Personal Data is collected.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/privacy-policy"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" (a) Personal Data You Provide to Us ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"medium"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/privacy-policy"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" (a) Definitions. In this Policy, “ Personal Data ” means any information relating to an identified or identifiable individual, such as an individual's name, address, telephone number, or email address. In certain jurisdictions, this may also be referred to as “Personal Information.” Other capitalized terms not defined herein shall have the meanings ascribed to them in our terms of service, available at elevenlabs.io/terms-of-use or elevenlabs.io/terms-of-use-eu, as applicable (“ Terms of Service ”). ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/privacy-policy"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" We only rely on our legitimate interests to process your Personal Data when we determine that these interests are not overridden by your rights and interests. When we use your information because we have a legitimate interest to do so, you may have the right to object to that use.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/privacy-policy"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" (b) Scope. This Policy applies only for instances in which ElevenLabs acts as a responsible party (i.e. data controller) under applicable laws, including where ElevenLabs provides Services to individual users. This Policy does not apply when we offer our Services and process Personal Data on behalf of enterprise/business customers. We act as a service provider/data processor for those relationships, and our use of Personal Data in connection therewith is governed by the applicable Data Processing Addendum set forth in such customer’s agreement. ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/privacy-policy"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":"We have a legitimate interest in using your Personal Data for the purpose of personalizing your experience. ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/privacy-policy"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":"Please be aware that if you opt out of receiving commercial emails from us or otherwise modify the nature or frequency of promotional communications you receive from us, it may take some time for us to process your request and you may receive promotional communications from us that you have opted out from during that period, to the extent permitted by applicable law. Additionally, even after you opt-out from receiving commercial messages from us, you will continue to receive administrative messages from us regarding our Services.\n Anonymization. To the extent provided by law, you may ask to have your Personal Data anonymized. In such case, where anonymization is not feasible, we will inform you as to the reasons why such anonymization is not feasible. To have your Personal Data anonymized means the Personal Data will be processed in a manner such that it is not possible to associate such information with you, directly or indirectly. \n Right to Information About Shared Entities. To the extent provided by law, you may have rights to be informed about other companies with which we share your Personal Information. \n You may exercise these rights, as applicable, by using this online form (or to the extent such online form is unavailable, by emailing our Data Protection Office at the following email address: legal@elevenlabs.io). If using the form, please select “Other” and, whether using the form or submitting a request via email, include the right you would like to exercise in the subject (e.g., “Withdraw my Consent”) and note the location in which you reside. ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/privacy-policy"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" Account & Contact Details. When you set up an account to use our Services, we may ask you to provide your contact and other account-related details such as your name, email address, phone number, address, and your account and contact preferences.\n Services Input & Output. We process your Input (which may include text, audio, or other content) and Output and any other information you provide in connection with your use of the Services, including any Personal Information contained therein. \n Audio Recordings and Voice Data. In addition to any audio recordings of your voice that you choose to share with us, which may include Personal Data, we also collect data about your voice (“ Voice Data ”) in order to provide our Services to you. You may also submit additional audio recordings for ElevenLabs to verify that the voice featured in the provided audio recording is yours.\n Profile Information and User Content. When you sign up for our Services, you may indicate how you intend to use the Services (e.g., professional use). If you decide to make your voice model available to other users in the Voice Library, you can choose to include a profile description including your name, bio/description, your social media usernames and links to your social media accounts, and the characteristics of your voice. Some such profile information you provide will be viewable by other users of our Services. \n Feedback/Communications. If you contact us directly, express interest in using our Services, or otherwise provide us with feedback, we collect Personal Data including your name, email address, the contents of a message and attachments that you may send to us, and other information you choose to provide. ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/privacy-policy"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" We may process your Personal Data for compliance with legal obligations to which we are subject, for instance, to comply with accounting, tax rules or anti-money laundering rules, or as mandated by a court order, judicial process, or governmental agency.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/privacy-policy"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" We may process your Personal Data to communicate with you, provide you with updates and other information relating to our Services, provide information that you request, respond to your comments and questions, and otherwise, provide customer support. \n We have a legitimate interest in using your Personal Data for communicating updates and providing support. In addition, such communications may be necessary in accordance with our contract with you. ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/privacy-policy"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" If you are in India, in addition to the rights in Section 8(a), you also have the following rights regarding your Personal Data:\n Right to nominate: You have the right to nominate any individual who will exercise the rights available to you in case of your death or incapacity.\n Right of grievance redressal: You have the right to contact us about how we process your Personal Data, our obligations in relation to such Personal Data and/or with regard to your rights regarding such Personal Data. You may exercise these rights by contacting us as described in Section 14, unless otherwise required under the law.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/privacy-policy"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" We may use your Personal Data to address any administrative or legal issues pertaining to ElevenLabs, including without limitation intellectual property infringement, defamation, rights of privacy issues, to enforce our Terms of Service, or as necessary to establish, exercise or defend our legal rights or to respond to requests or communications from law enforcement agencies, regulatory bodies and public authorities.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/privacy-policy"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" Restrict or Object To Processing of Your Personal Data: Restrict or object to the processing of your Personal Data, where applicable.\n Request Portability of Your Personal Data: Request to transfer your Personal Data to another authorized organization.\n Withdraw Consent: You may withdraw any consent you previously provided to us regarding the processing of your Personal Data at any time. We will apply your preferences going forward and this will not affect the lawfulness of the processing before you withdraw your consent. The Voice Library Addendum provides more information about consent withdrawals in the context of the Voice Library.\n Opt-out of Processing Your Data for Training: You may opt out of our use of your Personal Data for training at any time by navigating to the 'Data use' menu in the 'Terms and Privacy' section of your ElevenLabs account. For clarity, the opt-out will only apply with respect to Personal Data provided or made available following the submission of the opt-out.\n Deactivate Push Notifications: If you use one of our mobile applications, with your permission, we may send push notifications to your mobile device. You can deactivate these notifications at any time by changing the notification settings on your mobile device.\n Unsubscribe from Marketing Communications: You may unsubscribe from receiving marketing communications at any time by following the instructions contained within the email or by using this unsubscribe form . ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/privacy-policy"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" We may periodically update this Policy. If there are significant changes, we will notify you as required by law.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/privacy-policy"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" We may process your Personal Data to generate deidentified or aggregate data that we may use for any lawful purposes including product and service improvement activities, research, and other similar purposes. We will maintain and use data in an anonymous or deidentified format. Unless required by law, we will not attempt to reidentify the information. \n We have a legitimate interest in using your Personal Data to generate anonymized or aggregate data. ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/privacy-policy"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" Verifying that it is your voice featured in the audio recordings provided by you or another user \n If you use our professional voice cloning services, we may process an audio recording that you provide us and Voice Data to verify that the voice featured in other audio recordings you provided is yours. Where another user wishes to use your Voice Data with your consent, we may process an audio recording that you provide to us to verify that it is your voice and that you consent to the use of your voice by the third party. We may process your Personal Data to protect against and prevent malicious, deceptive, fraudulent, illegitimate, or illegal activity, and to prevent the generation of “Deep Fakes.” We may use this data to help us defend ourselves in the event of a claim arising out of any attempted unlawful use of our Services. When we process your Voice Data for identity verification purposes, your Voice Data may constitute biometric data under applicable laws and so we will be processing your Special Category or sensitive Personal Data. \n Depending on the circumstances and applicable law, we may rely on different legal bases for such processing, including compliance with legal obligations, the performance of a contract, legitimate interests, or other applicable legal grounds. The processing may also be necessary for the establishment, exercise, or defense of legal claims. ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/privacy-policy"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":"If you subscribe to our newsletter, then we will collect Personal Data from you, such as your name and email address. When we send you emails, we may track whether you open them to learn how to deliver a better customer experience and improve our Services. If you respond to a survey, we will capture your responses and any other Personal Data you provide.\n Payment Details. When you register to use any of our paid Services or decide to get paid by making your voice model available to other users, our third-party payment processor, Stripe, collects and processes your payment-related information, such as your name, email, billing address, credit/debit card or banking information or other financial information. Please consult Stripe's privacy policy here . \n Verification Information. As permissible by applicable law, we may ask you to provide verification of your age or identity to use our Services. This may include, for example, date of birth, proof of address, copy of a personal identification card or passport.\n Other Information You Provide. We may collect other information you may provide to us, such as when you use our alpha or beta products and services, participate in our responsible disclosure program, attend events hosted by us, or otherwise interact with us online or offline. Some of these services, programs, events, or engagements may have additional terms.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/privacy-policy"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" ElevenLabs uses Voice Data to provide its voice services, including voice modeling, speech-to-speech, and dubbing services. For voice modeling, when you provide us with recordings of your voice, we utilize our proprietary, AI-based technologies that analyze your speech characteristics to formulate a distinct voice model of your vocal traits. This voice model can be used to generate audio resembling your voice. Depending on where you reside and how we use your Voice Data (as set out in this Policy), applicable law may define your Voice Data as biometric data. We do not use Voice Data to infer characteristics about an individual.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/privacy-policy"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" The table below describes the purposes for which we process your Personal Data when acting as a data controller and the legal bases for such processing. When we rely on legitimate interest as the legal grounds to process your Personal Data, you have the right to object to that processing using the online form set out in Section 8 (“ Your Rights ”). Please note that where the legal bases specified are not applicable in your country, we will rely on consent or other available grounds to process your Personal Data.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/privacy-policy"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" For potential users, we may process your Personal Data to send Marketing Communications including emails to provide information regarding products or Services that may interest you. \n You have provided your consent. ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/privacy-policy"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" Parties to a corporate transaction (e.g., if we are involved in the purchase, sale, lease, or other acquisition of our systems containing personal information).\n Due to the fact that our services are intended for users aged 18 or over, we do not knowingly “sell” or “share” Personal Information of individuals under the age of 18.\n Do Not Track. Our websites and apps are not designed to respond to “do not track” requests from browsers.\n Authorized Agents. In those states where it is applicable, your authorized agent may submit a request to exercise any of the above rights on your behalf. ElevenLabs may request additional information to verify their authority to act on your behalf before processing any requests.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/privacy-policy"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" You may decide to make your voice model available in the Voice Library for other users to use to generate synthetic audio sounding like your voice, and we process your Voice Data, including your voice model, for this purpose. \n The processing is necessary for entering into, or performance of a contract to which you are a party. ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/privacy-policy"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" Cookies, pixel tags, SDKs, or similar technologies are technologies used to collect information about users and their activities on a website. We and our third-party partners, such as analytics and advertising partners, may collect information about you using Cookies to collect information about your online activities over time and across different services.\n The information collected via Cookies may include information such as unique identifiers, system information, IP address, web browser, device type, and the web pages that you visit just before or just after you use the Services, as well as information about your interactions with the Services, such as the date and time of your visit, and where you have clicked. More information about the data categories and elements collected using Cookies can be found in Section 2(b).","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/privacy-policy"}]},{"@type":"PropertyValue","name":"moderation_enforcement","value":"medium","description":"If your account is closed or terminated, you will forfeit all unused credits related to our Services (including character credits) associated with your account.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/terms"}]},{"@type":"PropertyValue","name":"moderation_enforcement","value":"high","description":"We may: (a) modify, impose limits on, replace, upgrade, update, suspend, or terminate providing all or part of our Services at any time; (b) charge, modify, or waive any fees required to use the Services; or (c) offer opportunities to some or all end users of the Services, each of (a) through (c) without any liability or additional notice to you. All modifications and additions to the Services will be governed by the Terms or Supplemental Terms, unless otherwise expressly stated by ElevenLabs in writing. We are not responsible for any loss or harm related to your inability to access or use our Services.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"medium"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/terms"}]},{"@type":"PropertyValue","name":"moderation_enforcement","value":"unknown","description":" (d) Content Moderation and User Suspension ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/privacy-policy"}]},{"@type":"PropertyValue","name":"moderation_enforcement","value":"unknown","description":" ElevenLabs does not undertake to review all Content and expressly disclaims any duty or obligation to monitor or review content. However, to maintain the integrity and security of your data, and for fraud prevention purposes, ElevenLabs reserves the right to moderate all Input (including voice and text data input) and Output (including voice or other outputs). In certain circumstances, ElevenLabs may share your Input or Output, which may include Personal Data, with third parties to support the content moderation and safety initiatives. Users found to have engaged in activity that violates the Prohibited Use Policy may be subject to termination or suspension under the applicable Terms of Service.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/privacy-policy"}]},{"@type":"PropertyValue","name":"moderation_enforcement","value":"unknown","description":" (ii) terminate or suspend your access to all or part of the Services, temporarily or permanently, if the Content is reasonably likely, in our sole determination, to violate applicable law or these Terms;","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/terms"}]},{"@type":"PropertyValue","name":"moderation_enforcement","value":"unknown","description":" (v) A statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/terms"}]},{"@type":"PropertyValue","name":"moderation_enforcement","value":"unknown","description":" (iv) Information reasonably sufficient to permit ElevenLabs to contact the complaining party, such as an email address.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/terms"}]},{"@type":"PropertyValue","name":"moderation_enforcement","value":"unknown","description":" (i) A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/terms"}]},{"@type":"PropertyValue","name":"moderation_enforcement","value":"unknown","description":" (b) Our Policy on Repeat Infringers. In accordance with the Digital Millennium Copyright Act (“ DMCA ”) and other applicable law, we have adopted a policy of terminating, in appropriate circumstances, the accounts of users who repeatedly infringe the intellectual property rights of others. A “repeat infringer” is a user who has multiple copyright complaints lodged against their content or account. Users will not be penalized if copyright complaints are retracted, the content owner files a valid counter notice, or the complaint is subject of active litigation.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/terms"}]},{"@type":"PropertyValue","name":"moderation_enforcement","value":"unknown","description":" (vi) A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/terms"}]},{"@type":"PropertyValue","name":"moderation_enforcement","value":"unknown","description":" (a) Reporting Claims of Copyright Infringement. ElevenLabs takes claims of intellectual property infringement very seriously. The best way to report content on our Services that you believe may infringe your copyrights is by reporting it here . ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/terms"}]},{"@type":"PropertyValue","name":"moderation_enforcement","value":"medium","description":"ElevenLabs may temporarily suspend or terminate delivery of Services to you in accordance with these Terms.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"medium"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/terms"}]},{"@type":"PropertyValue","name":"moderation_enforcement","value":"unknown","description":" As set forth in Section 512(c)(3) of the DMCA, copyright removal requests must include all of the following information:","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/terms"}]},{"@type":"PropertyValue","name":"moderation_enforcement","value":"high","description":"We do not undertake to review all Content, and we expressly disclaim any duty or obligation to undertake any monitoring or review of any Content. Although we have no obligation to screen, edit, or monitor Content, we may:\n (i) delete or remove Content or refuse to post any Content at any time and for any reason with or without notice, including for any violations of applicable law or these Terms;\n (ii) terminate or suspend your access to all or part of the Services, temporarily or permanently, if the Content is reasonably likely, in our sole determination, to violate applicable law or these Terms;\n (iii) take any action with respect to the Content that is necessary or appropriate, in ElevenLabs’ sole discretion, to ensure compliance with applicable law and these Terms, or to protect Company’s rights, or to protect any third-party rights, including third-party intellectual property and privacy rights (e.g., providing information to copyright owners in furtherance of Digital Millennium Copyright Act takedown requests) or to respond to threats to the personal safety of users or the public; and\n (iv) as permitted by law, cooperate fully with any law enforcement authorities or court order requesting or directing us to disclose the identity or other information of anyone posting any Content on or through the Services.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"medium"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/terms"}]},{"@type":"PropertyValue","name":"moderation_enforcement","value":"unknown","description":" You can also send a removal request by email to copyright@elevenlabs.io or by certified mail to:\n Eleven Labs Inc.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/terms"}]},{"@type":"PropertyValue","name":"moderation_enforcement","value":"unknown","description":" (i) delete or remove Content or refuse to post any Content at any time and for any reason with or without notice, including for any violations of applicable law or these Terms;","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/terms"}]},{"@type":"PropertyValue","name":"moderation_enforcement","value":"unknown","description":" (j) Moderation. We do not undertake to review all Content, and we expressly disclaim any duty or obligation to undertake any monitoring or review of any Content. Although we have no obligation to screen, edit, or monitor Content, we may:","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/terms"}]},{"@type":"PropertyValue","name":"moderation_enforcement","value":"unknown","description":" (iii) take any action with respect to the Content that is necessary or appropriate, in ElevenLabs’ sole discretion, to ensure compliance with applicable law and these Terms, or to protect Company’s rights, or to protect any third-party rights, including third-party intellectual property and privacy rights (e.g., providing information to copyright owners in furtherance of Digital Millennium Copyright Act takedown requests) or to respond to threats to the personal safety of users or the public; and","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/terms"}]},{"@type":"PropertyValue","name":"moderation_enforcement","value":"unknown","description":" (iv) as permitted by law, cooperate fully with any law enforcement authorities or court order requesting or directing us to disclose the identity or other information of anyone posting any Content on or through the Services.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/terms"}]},{"@type":"PropertyValue","name":"moderation_enforcement","value":"unknown","description":" (f) Reservation of Rights. ElevenLabs reserves the right, including without prior notice to impose conditions on the honoring of any coupon, discount, or similar promotion; to bar any user from making any transaction; to alter the payment option for services; and to refuse to provide any user with any Service.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/terms"}]},{"@type":"PropertyValue","name":"moderation_enforcement","value":"unknown","description":" (ii) Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/terms"}]},{"@type":"PropertyValue","name":"moderation_enforcement","value":"unknown","description":" (iii) Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit ElevenLabs to locate the material.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/terms"}]},{"@type":"PropertyValue","name":"moderation_enforcement","value":"unknown","description":" We may process your Personal Data to safeguard our platform and services, and to ensure security and safety, which may include administering a responsible disclosure program. \n We have a legitimate interest in using your Personal Data to ensure security and safety. In addition, processing your personal data to safeguard our platform and services, and to ensure security and safety, may be necessary to fulfil obligations under our contract with you.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/privacy-policy"}]},{"@type":"PropertyValue","name":"moderation_enforcement","value":"unknown","description":" We may process your Personal Data to protect against and prevent fraud and money laundering, and protect against malicious, deceptive, fraudulent, or illegal activity, including to prosecute those responsible for such activity. \n We have a legitimate interest in using your Personal Data to conduct due diligence and take appropriate measures to protect against and prevent fraud. In addition, such processing may be necessary to fulfil obligations under our contract with you.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/privacy-policy"}]},{"@type":"PropertyValue","name":"data_retention","value":"unknown","description":" We may store your Personal Data, including Voice Data, using third-party cloud services. \n We have a legitimate interest to store your Personal Data for providing our Services and maintaining our relationship with you. In addition, such storage may be necessary to fulfil obligations under our contract with you. 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ElevenLabs will not keep data it generates about your voice longer than 3 years after your last interaction with us, except as required by law.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/privacy-policy"}]},{"@type":"PropertyValue","name":"data_retention","value":"ambiguous","description":"You may request for us to delete your personal data as required under applicable law. Please see our Privacy Policy for more information.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"low"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/terms"}]},{"@type":"PropertyValue","name":"data_retention","value":"unknown","description":" We may require that you create an account in order to use some or all of our Services. You may not share or permit others to use your individual account credentials. You will promptly update any information contained in your account if it changes. You must maintain the security of your account, as applicable, and promptly notify us if you discover or suspect that someone has accessed your account without your permission. If your account is closed or terminated, you will forfeit all unused credits related to our Services (including character credits) associated with your account.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/terms"}]},{"@type":"PropertyValue","name":"data_retention","value":"unknown","description":" (i) Data Deletion and Opt Out. You may request for us to delete your personal data as required under applicable law. Please see our Privacy Policy for more information. In addition, you may opt out of our use of your Content for training at any time by navigating to the 'Data use' menu in the 'Terms and Privacy' section of your ElevenLabs account. Your Content will no longer be used to improve our Services (including the Models) once the request has been processed by our team, except as may be necessary to provide the Services to you, but does not affect any uses of (or materials resulting from uses of) your Content prior to that date.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/terms"}]},{"@type":"PropertyValue","name":"data_retention","value":"unknown","description":" (vi) Expiration of Prepaid Credits. Unless otherwise specified at the time of purchase or issuance, all Prepaid Credits expire twelve (12) months after the date of purchase or issuance, as applicable. Expired Prepaid Credits are automatically removed from your Account and may not be reinstated. ElevenLabs has no obligation to provide notice prior to the expiration of Prepaid Credits.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/terms"}]},{"@type":"PropertyValue","name":"data_retention","value":"unknown","description":" Certain ElevenLabs’ Service may involve the collection of biometric information. We collect this information for verification purposes. We may disclose this information where necessary to our affiliates, service providers, and /or other collaborators to provide you with and develop our services. We will retain your biometric data until it is no longer needed for the purposes in which it was collected, or after 3 years of the termination of our relationship with you, whichever is sooner.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/privacy-policy"}]},{"@type":"PropertyValue","name":"tier_differences","value":"medium","description":"To access and use certain Services, you may be required to enroll in a subscription payment plan (a “ Recurring Subscription ”). Your Recurring Subscription will automatically renew until you cancel it or your Recurring Subscription is otherwise terminated.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/terms"}]},{"@type":"PropertyValue","name":"tier_differences","value":"unknown","description":" (x) Effect of Account Termination. Upon suspension or termination of your Account for any reason, including under Section 14, any unused Prepaid Credits remaining in your Account will be forfeited without refund, except where required by applicable law.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/terms"}]},{"@type":"PropertyValue","name":"tier_differences","value":"medium","description":"if you access or use our Services free of charge (such a user, a “ Free User ”), you may only use the Services for non-commercial purposes; (ii) if you access or use our Services through a paid subscription plan (such a user, a “ Paid User ”), you may use the Services for commercial purposes","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/terms"}]},{"@type":"PropertyValue","name":"tier_differences","value":"unknown","description":" (iii) Purchase of Prepaid Credits. Prepaid Credits may be purchased through your Account under Section 6, either as a one-time purchase or via recurring purchase. ElevenLabs may impose purchase limits, and Prepaid Credits are issued upon successful payment. If you elect to enable recurring purchase, you authorize ElevenLabs to automatically charge your saved Payment Method and add additional Prepaid Credits to your Account when your available Prepaid Credits balance falls below the threshold you select. The recurring purchase will continue until you disable the feature or your Account is terminated in accordance with these Terms.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/terms"}]},{"@type":"PropertyValue","name":"tier_differences","value":"unknown","description":" If you subscribe to Services from an authorized ElevenLabs reseller or partner (“ Reseller ”), and notwithstanding anything set forth in these Terms: (a) these Terms will act as the end user license agreement, and in addition to your compliance with these Terms, your right to access and use such Services is subject to the terms and conditions of your written agreement with the Reseller (“ Reseller Agreement ”), including your obligation to timely pay Fees to the Reseller; (b) you will execute all orders directly with the Reseller and not ElevenLabs; and (c) the terms and conditions of Section 6 (Subscription Services; Payment) do not apply. Any refund, payments, or credits which ElevenLabs must provide to you in accordance with the terms of this Agreement will be provided by ElevenLabs to Reseller, and you acknowledge that you must seek such refunds, payments, and credits from Reseller only. Furthermore, your right to terminate or cancel its Service is solely as described in the Reseller Agreement, provided that nothing herein shall be interpreted as permitting Reseller to offer terms inconsistent with the remainder of this Agreement. If the Reseller ceases at any time to be an authorized Reseller, including for a failure to pay for any Services, your continued use of Services may be conditioned upon you executing a written agreement for such Services directly with ElevenLabs, and paying the outstanding Fees, if any, that Reseller did not remit to ElevenLabs on your behalf. ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/terms"}]},{"@type":"PropertyValue","name":"tier_differences","value":"unknown","description":" If you download our mobile application associated with the Services (“ Mobile App ”) from an app store or distribution platform (each, an “ App Store ”), you acknowledge and agree that the availability of the Mobile App and the Services is dependent on the App Store from whom you received the Mobile App license, and that these Terms are between you and ElevenLabs and not with the App Store. ElevenLabs, not the App Store, is solely responsible for the Services, including the Mobile App.  In order to use the Mobile App, you must have access to a wireless network, and you agree to pay all fees associated with such access.  You also agree to pay all fees (if any) charged by the App Store in connection with the Services, including the Mobile App.  You agree to comply with, and your license to use the Mobile App is conditioned upon your compliance with all terms of agreement imposed by the applicable App Store when using any Service, including the Mobile App. You acknowledge that the App Store (and its subsidiaries) are third-party beneficiaries of the Agreement and will have the right to enforce it.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/terms"}]},{"@type":"PropertyValue","name":"tier_differences","value":"unknown","description":" (b) Prepaid Credits.  ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/terms"}]},{"@type":"PropertyValue","name":"tier_differences","value":"unknown","description":" (e) Refunds and Exchanges. All sales are final. We may offer refunds at our sole discretion.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/terms"}]},{"@type":"PropertyValue","name":"tier_differences","value":"medium","description":"If you subscribe to Services from an authorized ElevenLabs reseller or partner (“ Reseller ”), and notwithstanding anything set forth in these Terms: (a) these Terms will act as the end user license agreement, and in addition to your compliance with these Terms, your right to access and use such Services is subject to the terms and conditions of your written agreement with the Reseller (“ Reseller Agreement ”), including your obligation to timely pay Fees to the Reseller; (b) you will execute all orders directly with the Reseller and not ElevenLabs; and (c) the terms and conditions of Section 6 (Subscription Services; Payment) do not apply.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/terms"}]},{"@type":"PropertyValue","name":"tier_differences","value":"unknown","description":" (a) Subscriptions. To access and use certain Services, you may be required to enroll in a subscription payment plan (a “ Recurring Subscription ”). Your Recurring Subscription will automatically renew until you cancel it or your Recurring Subscription is otherwise terminated. You authorize us to store your payment method information and to automatically charge your payment method(s) for the amount of your Recurring Subscription with no further action required by you. The length of your Recurring Subscription will be provided when you make your purchase. In the event that ElevenLabs is unable to charge your payment method(s) as authorized by you when you enrolled in a Recurring Subscription, ElevenLabs may in its sole discretion (i) suspend your access to the Services until payment is received or (ii) seek to update your payment method information through third-party sources (i.e., your bank or a payment processor) to continue charging your payment method as authorized by you. You may cancel your subscription through your account. You may cancel a Recurring Subscription at any time, but if you cancel your Recurring Subscription before the end of the current subscription period, we will not refund any subscription fees already paid to us. Following any cancellation, however, you will continue to have access to the applicable Services through the end of your current subscription period. ElevenLabs may change the prices charged for Recurring Subscriptions at any time by posting updated pricing through the Services; provided, however, that the prices for your Recurring Subscription will remain in force for the duration of the subscription period for which you have paid. After that period ends, your use of the applicable Services will be charged at the then-current","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/terms"}]},{"@type":"PropertyValue","name":"tier_differences","value":"unknown","description":" (viii) Prohibited Transfers and Misuse. ElevenLabs does not permit or recognize the sale, transfer, gift, trade, or exchange of Prepaid Credits. Any such attempt constitutes a material breach and may result, at ElevenLabs’ discretion, in cancellation or forfeiture of Prepaid Credits or termination of your Account without refund.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/terms"}]},{"@type":"PropertyValue","name":"tier_differences","value":"unknown","description":" (a) Age. 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If you do not cancel, your Recurring Subscription will automatically renew at the then-current price at the time of renewal and for the same duration as the initial subscription term, and ElevenLabs will charge your on-file payment card or method on the first day of the renewal of the subscription term.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/terms"}]},{"@type":"PropertyValue","name":"tier_differences","value":"unknown","description":" (i) Overview and Nature of Prepaid Credits. ElevenLabs may offer prepaid usage credits (“ Prepaid Credits ”) for certain Services or Accounts. 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You further acknowledge that the usage rules for the Mobile App are subject to any additional restrictions set forth in the Usage Rules for the Apple App Store Terms of Service as of the date you download the Mobile App, and in the event of any conflict, the Usage Rules in the Apple App Store will govern if they are more restrictive. You acknowledge that you have had the opportunity to review the Usage Rules.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/terms"}]},{"@type":"PropertyValue","name":"tier_differences","value":"unknown","description":" (b) Google Play Store. 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You acknowledge that to the extent of any conflict between (A) the Google Play Terms of Services and the Google Play Business and Program Policies or such other terms which Google designates as default end user license terms for Google Play (all of which together are referred to as the “ Google Play Terms ”), and (B) the other terms and conditions in these Terms, the Google Play Terms shall apply with respect to your use of the Mobile App that you download from Google Play.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/terms"}]},{"@type":"PropertyValue","name":"indemnity_liability","value":"medium","description":"THESE TERMS CONTAIN VARIOUS LIMITATIONS AND EXCLUSIONS OF LIABILITY IN SECTION 11.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"low"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/terms"}]},{"@type":"PropertyValue","name":"indemnity_liability","value":"high","description":"ElevenLabs has disclaimed all warranties of any kind with respect to the Mobile App, and therefore, there are no warranties applicable to the Mobile App.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/terms"}]},{"@type":"PropertyValue","name":"indemnity_liability","value":"unknown","description":" THESE TERMS CONTAIN VARIOUS LIMITATIONS AND EXCLUSIONS OF LIABILITY IN SECTION 11. \n SECTION 12 CONTAINS PROVISIONS THAT GOVERN HOW TO RESOLVE DISPUTES BETWEEN YOU AND ELEVENLABS. ADDITIONALLY, SECTION 12 INCLUDES AN AGREEMENT TO ARBITRATE WHICH REQUIRES, WITH LIMITED EXCEPTIONS, THAT ALL DISPUTES BETWEEN YOU AND ELEVENLABS SHALL BE RESOLVED BY BINDING AND FINAL ARBITRATION. SECTION 12 ALSO CONTAINS A CLASS ACTION AND JURY TRIAL WAIVER. PLEASE READ SECTION 12 CAREFULLY. UNLESS YOU OPT OUT OF ARBITRATION WITHIN THIRTY (30) DAYS AS SET FORTH IN SECTION 12: (1) YOU WILL ONLY BE PERMITTED TO PURSUE DISPUTES OR CLAIMS AND SEEK RELIEF AGAINST ELEVENLABS ON AN INDIVIDUAL BASIS, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE ACTION OR PROCEEDING, AND YOU WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION; AND (2) YOU ARE WAIVING YOUR RIGHT TO PURSUE DISPUTES OR CLAIMS AND SEEK RELIEF IN A COURT OF LAW AND TO HAVE A JURY TRIAL.\n We may indicate that different or additional terms, conditions, guidelines, policies, or rules apply in relation to your access to and use of some or all of our Services (\" Supplemental Terms \"), including:\n Our Service-Specific Terms , which apply to your use of certain Services; \n Our Prohibited Use Policy , which applies to your use of all of our Services; \n The Voice Library Addendum , which applies your use of our Voice Library Service; \n Our Beta Services Addendum , which applies to your use of our Beta Services;\n Our Music Marketplace Addendum , which applies to your use of the Music Marketplace; \n Our OEM Terms , which apply to your bundling, making available and sublicensing of certain Services (ex. 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You acknowledge that Apple is not responsible for any product warranties, whether express or implied by law, with respect to the Mobile App. In the event of any failure of the Mobile App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price, if any, paid to Apple for the Mobile App by you; and to the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the Mobile App. The parties acknowledge that to the extent that there are any applicable warranties, any other claims, losses, liabilities, damages, costs, or expenses attributable to any failure to conform to any such applicable warranty would be the sole responsibility of ElevenLabs. However, ElevenLabs has disclaimed all warranties of any kind with respect to the Mobile App, and therefore, there are no warranties applicable to the Mobile App.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/terms"}]},{"@type":"PropertyValue","name":"indemnity_liability","value":"unknown","description":" (d) Payment. You represent and warrant that you have the right to use any payment method that you submit in connection with a payment. We may receive updated information from your issuing bank or our payment service provider about any payment method you have stored with us. You authorize us to charge your payment method, including any updated payment method information we receive, for any charges you are responsible for under these Terms. Verification of information may be required prior to the acknowledgment or completion of any transaction. You agree to pay all charges incurred by you or on your behalf through the Services, at the prices in effect at the time such charges are incurred, including applicable taxes, such as Japanese Consumption Tax (\" JCT \") (see below for more details), where required by law, as well as any shipping and handling charges related to your transactions. In the event legal action is necessary to collect on balances due, you will reimburse us and our vendors or agents for all expenses incurred to recover sums due, including attorneys’ fees and other legal expenses.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/terms"}]},{"@type":"PropertyValue","name":"indemnity_liability","value":"medium","description":"We are not responsible for any loss or harm related to your inability to access or use our Services.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"medium"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/terms"}]},{"@type":"PropertyValue","name":"indemnity_liability","value":"unknown","description":" To the fullest extent permitted by applicable law, you will indemnify, defend (at our option), and hold harmless ElevenLabs and our officers, directors, partners, licensors, employees and agents from and against any losses, liabilities, claims, demands, damages, expenses or costs (\" Claims \") arising out of or related to: (a) your access to or use of the Services; (b) the Content or Feedback; (c) your violation of these Terms; (d) your violation, misappropriation, or infringement of any rights of another (including intellectual property rights or privacy rights); or (e) your conduct in connection with the Services or the Content. You will cooperate with ElevenLabs in defending such Claims, and pay all fees, costs, and expenses associated with defending such Claims (including attorneys' fees). ElevenLabs will have control of the defense or settlement, at ElevenLabs' sole option, of any third-party Claims. This indemnity is in addition to, and not in lieu of, any other indemnities set forth in a written agreement between you and ElevenLabs.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/terms"}]},{"@type":"PropertyValue","name":"indemnity_liability","value":"unknown","description":" (vi) Intellectual Property Rights. The parties acknowledge that, in the event of any third-party claim that the Mobile App or your possession and use of the Mobile App infringe that third party’s intellectual property rights, ElevenLabs, and not Apple, will be solely responsible for the investigation, defense, settlement and discharge of any such intellectual property infringement claim to the extent required under these Terms.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/terms"}]},{"@type":"PropertyValue","name":"indemnity_liability","value":"high","description":"If the Reseller ceases at any time to be an authorized Reseller, including for a failure to pay for any Services, your continued use of Services may be conditioned upon you executing a written agreement for such Services directly with ElevenLabs, and paying the outstanding Fees, if any, that Reseller did not remit to ElevenLabs on your behalf.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/terms"}]},{"@type":"PropertyValue","name":"indemnity_liability","value":"unknown","description":"Resellers are not authorized to modify the Agreement or make any promises or commitments on ElevenLabs’s behalf, and ElevenLabs is not bound by any obligations to you other than as set forth in this Agreement. ElevenLabs may temporarily suspend or terminate delivery of Services to you in accordance with these Terms. 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Due to the nature of machine learning, the Output generated by you using the Services may not be unique across users, as the Services may produce the same or similar Output for you and a third party. Two different parties may receive the same or similar Output after submitting their respective Inputs. Responses requested by and generated for other users that are not you shall not be considered Output for you, and you shall have no right or title over it.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/terms"}]},{"@type":"PropertyValue","name":"indemnity_liability","value":"unknown","description":" (g) JCT. If the Services under these Terms are subject to JCT under the reverse charge mechanism, you agree to self-assess, report, and remit the applicable tax directly to the Japanese tax authorities. ElevenLabs will not charge or remit JCT for these Services.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/terms"}]},{"@type":"PropertyValue","name":"indemnity_liability","value":"unknown","description":" If you fail to comply with all of the above requirements, your notice may not be effective. If you knowingly materially misrepresent that any activity or material on our Services is infringing, you may be liable to ElevenLabs for certain costs and damages.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/terms"}]},{"@type":"PropertyValue","name":"indemnity_liability","value":"unknown","description":" (b) The total liability of ElevenLabs for any claim arising out of or relating to these Terms or our Services, regardless of the form of the action, is limited to the greater of: (i) One Hundred United States Dollars ($100 USD); and (ii) the amount paid by you to use our Services in the 12 months preceding the claim.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/terms"}]},{"@type":"PropertyValue","name":"indemnity_liability","value":"unknown","description":" Your use of our Services, Beta Services and any content or materials provided therein or therewith (including the Third-Party Content and Third-Party Services) is at your sole risk. To the fullest extent permitted under applicable law, our Services, Beta Services and any content or materials provided therein or therewith (including the Third-Party Content and Third-Party Services) are provided “as is” and “as available” without warranties of any kind, either express or implied. ElevenLabs disclaims all warranties with respect to the foregoing, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. In addition, ElevenLabs does not represent or warrant that our Services, Beta Services or any content provided therein or therewith (including the Third-Party Content and Third-Party Services) are accurate, complete, reliable, current, or error-free or that access to our Services, Beta Services or any content provided therein or therewith (including the Third-Party Content and Third-Party Services) will be uninterrupted. While ElevenLabs attempts to make your use of our Services, Beta Services and any content provided therein or therewith (including the Third-Party Content and Third-Party Services) safe, we cannot and do not represent or warrant that our Services, Beta Services or any content provided therein or therewith (including the Third-Party Content and Third-Party Services) are free of viruses or other harmful components or content or materials. 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All modifications and additions to the Services will be governed by the Terms or Supplemental Terms, unless otherwise expressly stated by ElevenLabs in writing. We are not responsible for any loss or harm related to your inability to access or use our Services.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/terms"}]},{"@type":"PropertyValue","name":"indemnity_liability","value":"unknown","description":" (iii) Maintenance and Support. 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confidential. ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/terms"}]},{"@type":"PropertyValue","name":"confidentiality","value":"low","description":"You and ElevenLabs agree that all materials and documents exchanged during the arbitration proceedings shall be kept confidential and shall not be shared with anyone except the parties’ attorneys, accountants, or authorized representatives, and shall be subject to the condition that they agree to keep all materials and documents exchanged during the arbitration proceedings strictly 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information publicly available through the Services or otherwise, you do so at your own risk.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"medium"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/terms"}]},{"@type":"PropertyValue","name":"subprocessors_data_sharing","value":"low","description":"You acknowledge that the App Store (and its subsidiaries) are third-party beneficiaries of the Agreement and will have the right to enforce it.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"low"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/terms"}]},{"@type":"PropertyValue","name":"subprocessors_data_sharing","value":"unknown","description":" Cloud service providers (e.g., Google Cloud) ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/privacy-policy"}]},{"@type":"PropertyValue","name":"subprocessors_data_sharing","value":"unknown","description":" Your Personal Data may be shared with:\n Affiliates. We may share any Personal Data we receive with our current or future affiliates for any of the purposes described in this Privacy Policy.\n Vendors and Service Providers. We may share your Personal Data with third-party vendors and service providers who provide services such as verification/background checks, content moderation, website hosting, data analysis or enrichment, advertising, information technology and related infrastructure provision, customer service, email delivery, auditing, and payment processing.\n Other Users. We may share your Personal Data with other users if you instruct us to do so, for instance, if you decide to make your voice model available to other users in the Voice Library, or if you decide to include a profile/description for other users to consult. If you decide to make your voice model available to other users in the Voice Library, we will also post a sample of the synthetic audio generated from your voice model for other users to preview how the voice will sound. Certain services and features may allow you to display or share information directly with other users. For example, you may share files or Output or send information to users outside of our tool. Be sure you trust any user with whom you share information.\n Third Parties. We may jointly develop, promote, or offer products and features with other companies or partners which may require providing access to your Personal Data for the purpose of (a) providing, maintaining or supporting the services you requested, (b) analyzing and improving our services, and (c) marketing, advertising and other promotional activities. ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/privacy-policy"}]},{"@type":"PropertyValue","name":"subprocessors_data_sharing","value":"unknown","description":" We maintain hosting and/or server locations in the United States, the Netherlands, and Singapore. This means we may transfer your Personal Data outside your country, state or province of residence, depending on your location at that time. Regardless of your location, all Personal Data will be transferred to the United States for storage.\n The data will be transferred for the time required to fulfill the purpose for which it is processed. It can be shared with our service providers and ElevenLabs’ affiliates for the purposes listed in Section 3. In such cases, ElevenLabs is the controller of the data, and the service providers are processors or controllers, as the case may be.\n If you reside in the EEA, Switzerland or the UK, please note that ElevenLabs is certified to the EU-US and Swiss-US Data Privacy Framework (“DPF”), as well as the UK Extension to the EU-US DPF, which the European Commission has determined to provide adequate level protection concerning the transfer of your Personal Information to the US. \n You can find further information about our DPF Certification at elevenlabs.io/eu-us-data-privacy-framework-policy . \n Please note that this certification applies only to ElevenLabs’ U.S. entity; our other entities, subsidiaries, and affiliates are not covered under the DPF program.\n We may transfer personal data to the following categories of recipients:","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/privacy-policy"}]},{"@type":"PropertyValue","name":"subprocessors_data_sharing","value":"unknown","description":" Customer support (e.g., Slack) ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/privacy-policy"}]},{"@type":"PropertyValue","name":"subprocessors_data_sharing","value":"medium","description":"as permitted by law, cooperate fully with any law enforcement authorities or court order requesting or directing us to disclose the identity or other information of anyone posting any Content on or through the Services.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"medium"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/terms"}]},{"@type":"PropertyValue","name":"subprocessors_data_sharing","value":"ambiguous","description":"For information about how we collect, use, share, and otherwise process information about you, please review our Privacy Policy .","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"low"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/terms"}]},{"@type":"PropertyValue","name":"subprocessors_data_sharing","value":"unknown","description":" (c) We have no obligation to monitor Third-Party Services or Third-Party Content, and we may block or disable access to any Third-Party Services or Third-Party Content (in whole or part) through our Services at any time. Your access to and use of such Third-Party Content or Third-Party Services may be subject to additional terms, conditions, and policies applicable to such Third-Party Content (including terms of service or privacy policies of the providers of such Third-Party Services). You are responsible for obtaining and maintaining any computer hardware, equipment, network services and connectivity, telecommunications services, and other products and services necessary to access and use the Services.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/terms"}]},{"@type":"PropertyValue","name":"subprocessors_data_sharing","value":"unknown","description":" (a) Our Services rely on or interoperate with third-party products and services, including data storage services, communications technologies, third-party LLM providers, and internet and mobile operators (collectively, \" Third-Party Services \"). These Third-Party Services are beyond our control, but their operation may impact, or be impacted by, the use and reliability of our Services.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/terms"}]},{"@type":"PropertyValue","name":"subprocessors_data_sharing","value":"unknown","description":" (b) We may further provide information about or links to third-party products, services, activities, or events, or we may allow third parties to make their content and information available on or through the Services (collectively, \" Third-Party Content \"). Your dealings or correspondence with third parties and your use of or interaction with any Third-Party Content are solely between you and the third party.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/terms"}]},{"@type":"PropertyValue","name":"subprocessors_data_sharing","value":"unknown","description":" Marketing analytics platforms (e.g., Google Analytics) ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/privacy-policy"}]},{"@type":"PropertyValue","name":"subprocessors_data_sharing","value":"unknown","description":" Payment processors (e.g., Stripe) ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/privacy-policy"}]},{"@type":"PropertyValue","name":"subprocessors_data_sharing","value":"unknown","description":"Certain services and features may allow you to display or share information with third parties. For example, you may share files or Output or send information to third-party applications. Be sure you trust any third party with whom you share information.\n As Required By Law and Similar Disclosures. We may access, preserve, and disclose your Personal Data with law enforcement agencies, regulatory bodies, and public authorities or pursuant to the exercise of legal proceedings if we believe doing so is required or appropriate to (a) comply with law enforcement requests and legal process, such as a court order or subpoena; or (b) protect your, our, or others' rights, property, or safety. For the avoidance of doubt, the disclosure of your Personal Data may occur per this section if you use our Services to create any objectionable content.\n Merger, Sale, or Other Asset Transfers. We may disclose your Personal Data to service providers, advisors, potential transactional partners, or other third parties in connection with the consideration, negotiation, or completion of a corporate transaction or re-organization, such as an event in which we are acquired by or merged with another company, or we sell, liquidate, or transfer all or a portion of our assets. \n Other Data Recipients. We may also disclose your information to other third-parties where we have received your consent to do so. For example, to the extent you request that we refer you to a third-party services provider or you participate in an event we co-host with a third-party, we may request your consent to disclose your Personal Data to such third-party in connection with such activities. ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/privacy-policy"}]},{"@type":"PropertyValue","name":"subprocessors_data_sharing","value":"unknown","description":"Such consent will include the purposes for which the third-party intends to use the information.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/privacy-policy"}]},{"@type":"PropertyValue","name":"subprocessors_data_sharing","value":"unknown","description":" Our Services may contain links to other websites, products, or services that we do not own or operate. We are not responsible for the privacy practices of these third parties. Please be aware that this Privacy Policy does not apply to your activities on these third-party services or any information you disclose to these third parties. We encourage you to read their privacy policies before providing any information to them.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/privacy-policy"}]},{"@type":"PropertyValue","name":"audit_rights_dpa_residency","value":"unknown","description":" For any questions regarding this Policy or our processing of your Personal Data, please contact our Data Protection Officer at legal@elevenlabs.io .\n You may also write our Data Protection Office at:\n Eleven Labs Inc.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/privacy-policy"}]},{"@type":"PropertyValue","name":"audit_rights_dpa_residency","value":"medium","description":"In addition, where you agree to these terms on behalf of an entity, you agree that the Data Processing Agreement governs ElevenLabs’s processing of any personal data contained within any content you input to our Services.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"low"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/terms"}]},{"@type":"PropertyValue","name":"audit_rights_dpa_residency","value":"unknown","description":" Depending on where you reside, we apply appropriate protections when we transfer your Personal Data outside of your country of residence. These protections may include:\n Transferring Personal Data to countries which have been found to provide adequate protection by the competent authorities, as appropriate (if you live in Europe, see the list of countries subject to an adequacy decision by the European Commission here );\n Using contractual protections (i.e., EU Standard Contractual Clauses, Brazil Standard Contractual Clauses, or, if you live in Japan, contracts containing safeguards equal to Japanese data protection law) for the transfer of Personal Data;\n If you live in Europe, transferring to recipients who have certified to participate in the EU-U.S. Data Privacy Framework, or adopted binding corporate rules; or\n Obtaining your express consent.\n For more information about how we transfer Personal Data, or to the extent applicable laws afford such right, to obtain a copy of the contractual safeguards we use for such transfers, you may contact us using the contact details indicated in the “Contact Us” section below.\n Please note that the data protection laws in the locations where we transfer or process data may differ from those in your area. While the data is in another jurisdiction, it may be accessed by the courts, law enforcement, and national security authorities.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/privacy-policy"}]},{"@type":"PropertyValue","name":"audit_rights_dpa_residency","value":"unknown","description":" For residents of Brazil, our Data Protection Officer is Paulo Eduardo Lilia, who can be reached at legal@elevenlabs.io . \n You may exercise these rights, as applicable, by using this online form (or to the extent such online form is unavailable, by emailing legal@elevenlabs.io). If using the form, please select “Other” and, whether using the form or submitting a request via email, include the right you would like to exercise in the subject (e.g., “Withdraw my Consent”) and note the location in which you reside. Before fulfilling your request, we may ask you to provide reasonable information to verify your identity and/or residence. Please note that applicable law may provide for exceptions and limitations to each of these rights.\n If you are located in the European Economic Area, the UK or Switzerland, the controller for the processing of your Voice Data is\n Eleven Labs Poland sp. z o.o.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"8639dc401a9eccd8539d361d21b02dfc74184782198997a5ef14d9617b4d86ec"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/privacy-policy"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"medium","description":"You have the right to opt out of binding arbitration within 30 days of the date you first accepted these Terms by providing us with notice of your decision to opt-out via email or by certified mail to the applicable address set out below. In order to be effective, the opt-out notice must include your full name, mailing address, and email address. The notice must also clearly indicate your intent to opt out of binding arbitration. By opting out of binding arbitration, you are agreeing to resolve disputes in accordance with Section 12.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"medium"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/terms"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"high","description":"YOU AND ELEVENLABS HEREBY WAIVE ANY CONSTITUTIONAL AND STATUTORY RIGHTS TO SUE IN COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR A JURY. You and ElevenLabs are instead electing that all Disputes shall be resolved by arbitration under these Terms, except as specified in Section 12(b).","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/terms"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"unknown","description":" Eleven Labs Inc.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"medium"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/terms"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"ambiguous","description":"To increase the efficiency of administration and resolution of arbitrations, you and ElevenLabs agree that in the event that there are 100 or more individual Requests of a substantially similar nature filed against ElevenLabs by or with the assistance of the same law firm, group of law firms, or organizations, within a 30 day period (or as soon as possible thereafter), JAMS shall: (i) administer the arbitration demands in batches of 100 Requests per batch (plus, to the extent there are less than 100 Requests left over after the batching described above, a final batch consisting of the remaining Requests); (ii) appoint one arbitrator for each batch; and (iii) provide for the resolution of each batch as a single consolidated arbitration with one set of filing and administrative fees due per side per batch, one procedural calendar, one hearing (if any) in a place to be determined by the arbitrator, and one final award (“ Batch Arbitration ”).","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"low"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/terms"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"unknown","description":" Eleven Labs Inc.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/terms"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"unknown","description":" (d) Rejection of Future Arbitration Changes. You may reject any change we make to Section 12 (except address changes) by personally signing and sending us notice within 30 days of the change by certified mail addressed to: ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/terms"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"high","description":"SECTION 12 CONTAINS PROVISIONS THAT GOVERN HOW TO RESOLVE DISPUTES BETWEEN YOU AND ELEVENLABS. ADDITIONALLY, SECTION 12 INCLUDES AN AGREEMENT TO ARBITRATE WHICH REQUIRES, WITH LIMITED EXCEPTIONS, THAT ALL DISPUTES BETWEEN YOU AND ELEVENLABS SHALL BE RESOLVED BY BINDING AND FINAL ARBITRATION. SECTION 12 ALSO CONTAINS A CLASS ACTION AND JURY TRIAL WAIVER. PLEASE READ SECTION 12 CAREFULLY. UNLESS YOU OPT OUT OF ARBITRATION WITHIN THIRTY (30) DAYS AS SET FORTH IN SECTION 12: (1) YOU WILL ONLY BE PERMITTED TO PURSUE DISPUTES OR CLAIMS AND SEEK RELIEF AGAINST ELEVENLABS ON AN INDIVIDUAL BASIS, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE ACTION OR PROCEEDING, AND YOU WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION; AND (2) YOU ARE WAIVING YOUR RIGHT TO PURSUE DISPUTES OR CLAIMS AND SEEK RELIEF IN A COURT OF LAW AND TO HAVE A JURY TRIAL.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/terms"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"unknown","description":" (b) Disputes Subject to Binding Arbitration; Exceptions. Except for individual disputes that qualify for small claims court and any disputes exclusively related to the intellectual property or intellectual property rights of you or ElevenLabs, including any disputes in which you or ElevenLabs seek injunctive or other equitable relief for the alleged unlawful use of your or ElevenLabs’ intellectual property or other infringement of your or ElevenLabs’ intellectual property rights (“ IP Disputes ”), all Disputes, whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory, that are not resolved in accordance with Section 12(a) will be resolved by a neutral arbitrator through final and binding arbitration instead of in a court by a judge or jury. The arbitration shall be administered by Judicial Arbitration and Mediation Services, Inc. (“ JAMS ”) pursuant to its Comprehensive Arbitration Rules and Procedures. The arbitrator will have the authority to grant any remedy or relief that would otherwise be available in court. The remedies and reliefs rendered by the arbitrator may be confirmed and enforced in any court having jurisdiction.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/terms"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"unknown","description":" (a) Informal Dispute Resolution Prior to Arbitration. For any dispute or claim between you and ElevenLabs arising out of or relating in any way to your access to or use of the Services, any communications you receive, any products sold or distributed through the Services or these Terms and prior versions of these Terms, including claims and disputes that arose between you and us before the effective date of these Terms, or any privacy or data security claims, (collectively, “ Disputes ”, and each a “ Dispute ”), you and ElevenLabs agree to attempt to first resolve the Claim informally via the following process:","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/terms"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"unknown","description":" If you do, the most recent version of Section 12 before the change you rejected will apply.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/terms"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"medium","description":"Any Claims will be governed by and construed and enforced in accordance with the laws of the State of New York, except to the extent preempted by U.S. Federal Law, without regard to conflict of law rules or principles (whether of the State of New York or any other jurisdiction) that would cause the application of the laws of any other jurisdiction. If any Claim is not subject to arbitration pursuant to Section 12, then the state and federal courts located in New York City, New York, will have exclusive jurisdiction. You and ElevenLabs waive any objection to venue in any such courts. If your local law requires that consumer contracts be interpreted subject to local law and enforced in the courts of that jurisdiction, this section may not apply to you only to the extent that local law conflicts with this section.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"medium"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/terms"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"unknown","description":" (c) If any portion of these Terms is found to be unenforceable or unlawful for any reason, including but not limited to because it is found to be unconscionable, (a) the unenforceable or unlawful provision will be severed from these Terms; (b) severance of the unenforceable or unlawful provision will have no impact whatsoever on the remainder of these Terms; and (c) the unenforceable or unlawful provision may be revised to the extent required to render the Terms enforceable or valid, and the rights and responsibilities of the parties will be interpreted and enforced accordingly, so as to preserve the Terms and the intent of the Terms to the fullest possible extent.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/terms"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"unknown","description":" (a) ElevenLabs’ failure to exercise or enforce any right or provision of these Terms will not operate as a waiver of such right or provision. These Terms reflect the entire agreement between the parties relating to the subject matter hereof and supersede all prior agreements, representations, statements, and understandings of the parties. Except as otherwise provided herein, these Terms are intended solely for the benefit of the parties and are not intended to confer third-party beneficiary rights upon any other person or entity. Communications and transactions between us may be conducted electronically.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/terms"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"unknown","description":" (h) Batch Arbitration. To increase the efficiency of administration and resolution of arbitrations, you and ElevenLabs agree that in the event that there are 100 or more individual Requests of a substantially similar nature filed against ElevenLabs by or with the assistance of the same law firm, group of law firms, or organizations, within a 30 day period (or as soon as possible thereafter), JAMS shall: (i) administer the arbitration demands in batches of 100 Requests per batch (plus, to the extent there are less than 100 Requests left over after the batching described above, a final batch consisting of the remaining Requests); (ii) appoint one arbitrator for each batch; and (iii) provide for the resolution of each batch as a single consolidated arbitration with one set of filing and administrative fees due per side per batch, one procedural calendar, one hearing (if any) in a place to be determined by the arbitrator, and one final award (“ Batch Arbitration ”).","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/terms"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"unknown","description":" These ElevenLabs Terms of Service apply if you reside outside of the European Economic Area (EEA), Switzerland, or UK. If you live in the EEA, Switzerland, or UK, these other ElevenLabs Terms of Service apply to you. \n These ElevenLabs Terms of Service (“ Terms ”) are between you (“ you ” or “ your ”) and Eleven Labs Inc. (“ ElevenLabs ”, “ we ”, “ us ”, or “ our ”). By accessing or using our Services (defined below) in any way, by completing the account registration process, or by browsing the Website (defined below), you agree to be bound by these Terms. These Terms apply to your access to and use of the ElevenLabs:\n website located at elevenlabs.io and all associated web pages, websites, and social media pages (the “ Website ”); and\n services (including mobile applications) and products accessible via the Website or our application programming interfaces (APIs), or otherwise made available to you by us (together with the Website, the “ Services ”). For the avoidance of doubt, Beta Services (as defined in the Beta Services Addendum ) are not considered “Services” under these Terms.\n IF YOU SUBSCRIBE TO ANY FEATURE OR FUNCTIONALITY OF THE SERVICES FOR A TERM (THE “ INITIAL TERM ”), THEN YOUR SUBSCRIPTION WILL BE AUTOMATICALLY RENEWED FOR ADDITIONAL PERIODS OF THE SAME DURATION AS THE INITIAL TERM AT ELEVENLABS’ THEN-CURRENT FEE FOR SUCH FEATURES AND FUNCTIONALITY UNLESS YOU DECIDE NOT TO RENEW YOUR SUBSCRIPTION IN ACCORDANCE WITH SECTION 6(A) BELOW.\n","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/terms"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"unknown","description":" Any Claims will be governed by and construed and enforced in accordance with the laws of the State of New York, except to the extent preempted by U.S. Federal Law, without regard to conflict of law rules or principles (whether of the State of New York or any other jurisdiction) that would cause the application of the laws of any other jurisdiction. If any Claim is not subject to arbitration pursuant to Section 12, then the state and federal courts located in New York City, New York, will have exclusive jurisdiction. You and ElevenLabs waive any objection to venue in any such courts. If your local law requires that consumer contracts be interpreted subject to local law and enforced in the courts of that jurisdiction, this section may not apply to you only to the extent that local law conflicts with this section.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/terms"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"high","description":"YOU AND ELEVENLABS AGREE THAT, EXCEPT AS SPECIFIED IN SECTION 12(h), EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY ON AN INDIVIDUAL BASIS AND NOT ON A CLASS, REPRESENTATIVE, OR COLLECTIVE BASIS, AND THE PARTIES HEREBY WAIVE ALL RIGHTS TO HAVE ANY DISPUTE BE BROUGHT, HEARD, ADMINISTERED, RESOLVED, OR ARBITRATED ON A CLASS, COLLECTIVE, REPRESENTATIVE, OR MASS ACTION BASIS. ONLY INDIVIDUAL RELIEF IS AVAILABLE, AND DISPUTES OF MORE THAN ONE CUSTOMER OR USER CANNOT BE ARBITRATED OR CONSOLIDATED WITH THOSE OF ANY OTHER CUSTOMER OR USER.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/terms"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"unknown","description":" (f) Waiver of Jury Trial. YOU AND ELEVENLABS HEREBY WAIVE ANY CONSTITUTIONAL AND STATUTORY RIGHTS TO SUE IN COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR A JURY. You and ElevenLabs are instead electing that all Disputes shall be resolved by arbitration under these Terms, except as specified in Section 12(b). ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/terms"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"unknown","description":"incorporating the ElevenLabs Services in your own solution); \n Our Data Processing Addendum , which governs our processing of any personal data contained within any content our business clients provide to us; \n Our ElevenReader Terms , which apply to your use of ElevenReader; \n Our Enterprise Pilot Terms , which apply to your use of our Pilot Services; and \n Any other terms and conditions disclosed within the Services, such as restrictions relating to use of a User Voice Model (defined below).\n Any Supplemental Terms become part of your agreement with us if you use the applicable Services, and if there is a conflict between these Terms and the Supplemental Terms, the Supplemental Terms will control for that conflict. We may make changes to these Terms. The “Last Updated” date above indicates when these Terms were last changed. If we make future changes, we may provide you with notice of those changes by any reasonable means, such as by sending an email, providing a notice through our Services, or updating the date at the top of these Terms. Unless we say otherwise in our notice, the amended Terms will be effective immediately, and your continued use of our Services after we provide such notice will confirm your acceptance of the changes. If you do not agree to the amended Terms, you must immediately stop using our Services.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/terms"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"unknown","description":" Please read this Section 12 carefully because it requires you and ElevenLabs to arbitrate certain disputes and claims and limits the manner in which we can seek relief from each other. Arbitration precludes you and ElevenLabs from suing in court or having a jury trial. You and ElevenLabs agree that arbitration will be solely on an individual basis and not as a class arbitration, class action, or any other kind of representative proceeding. ElevenLabs and you are each waiving the right to trial by a jury.Follow the instructions below if you wish to opt out of the requirement of arbitration on an individual basis. No class or representative actions or arbitrations are allowed under this arbitration agreement.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/terms"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"unknown","description":" If you assert a Dispute against ElevenLabs, you will first contact ElevenLabs by sending a written notice of your Dispute to ElevenLabs by email to legal@elevenlabs.io . If ElevenLabs asserts a Dispute against you, ElevenLabs will contact you by sending a written notice of ElevenLabs’ Dispute to you via email to the primary email address associated with your account.\n If you and ElevenLabs cannot reach an agreement to resolve the Dispute within 30 days after you or ElevenLabs receives the applicable notice, then either party may submit the Dispute to binding arbitration as set forth below. The statute of limitations and any filing fee deadlines shall be tolled for thirty (30) days from the date that either you or ElevenLabs first send the applicable notice so that the parties can engage in this informal dispute-resolution process.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/terms"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"unknown","description":" A party who wishes to initiate arbitration must provide the other party with a request for arbitration (the “ Request ”). The Request must include: (i) the name, mailing address, email address, and telephone number of the party seeking arbitration and the email address associated with any applicable account; (ii) a statement of the legal claims being asserted and the factual bases of those claims; (iii) a description of the remedy sought and an accurate, good faith calculation of the amount in controversy in United States dollars; (iv) a statement certifying completion of the informal dispute resolution process as described in Section 12(a) above; and (v) evidence that the requesting party has paid any necessary filing fees in connection with such arbitration.\n If the party requesting arbitration is represented by counsel, the Request shall also include such counsel’s name, mailing address, email address, and telephone number. Such counsel must also sign the Request. By signing the Request, counsel certifies to the best of counsel’s knowledge, information, and belief, formed after an inquiry reasonable under the circumstances, that: (A) the Request is not being presented for an improper purpose, such as to harass, cause unnecessary delay, or needlessly increase the cost of dispute resolution; (B) the claims, defenses and other legal contentions are warranted by existing law or by a non-frivolous argument for extending, modifying, or reversing existing law or for establishing new law; and (C) the factual and damages contentions have evidentiary support or, if specifically so identified, will likely have evidentiary support after a reasonable opportunity for further investigation or discovery. ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/terms"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"unknown","description":" (c) Opting Out of Arbitration. You have the right to opt out of binding arbitration within 30 days of the date you first accepted these Terms by providing us with notice of your decision to opt-out via email or by certified mail to the applicable address set out below. In order to be effective, the opt-out notice must include your full name, mailing address, and email address. The notice must also clearly indicate your intent to opt out of binding arbitration. By opting out of binding arbitration, you are agreeing to resolve disputes in accordance with Section 12.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/terms"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"unknown","description":" Eleven Labs Inc.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/terms"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"unknown","description":" Legal@elevenlabs.io ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/terms"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"unknown","description":" (e) Severability. If any portion of this Section 12 is found to be unenforceable or unlawful for any reason, including but not limited to because it is found to be unconscionable, (i) the unenforceable or unlawful provision will be severed from these Terms; (ii) severance of the unenforceable or unlawful provision will have no impact whatsoever on the remainder of this Section 12 or the parties’ ability to compel arbitration of any remaining claims on an individual basis pursuant to this Section 12; and (iii) to the extent that any claims must therefore proceed on a class, collective, consolidated, or representative basis, such claims must be litigated in a civil court of competent jurisdiction and not in arbitration. The litigation of those claims will be stayed pending the outcome of any individual claims in arbitration. Further, if any part of this Section 12 is found to prohibit an individual claim seeking public injunctive relief, that provision will have no effect to the extent such relief is allowed to be sought out of arbitration, and the remainder of this Section 12 will be enforceable.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/terms"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"unknown","description":" (g) Waiver of Class and Other Non-Individualized Relief. YOU AND ELEVENLABS AGREE THAT, EXCEPT AS SPECIFIED IN SECTION 12(h), EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY ON AN INDIVIDUAL BASIS AND NOT ON A CLASS, REPRESENTATIVE, OR COLLECTIVE BASIS, AND THE PARTIES HEREBY WAIVE ALL RIGHTS TO HAVE ANY DISPUTE BE BROUGHT, HEARD, ADMINISTERED, RESOLVED, OR ARBITRATED ON A CLASS, COLLECTIVE, REPRESENTATIVE, OR MASS ACTION BASIS. ONLY INDIVIDUAL RELIEF IS AVAILABLE, AND DISPUTES OF MORE THAN ONE CUSTOMER OR USER CANNOT BE ARBITRATED OR CONSOLIDATED WITH THOSE OF ANY OTHER CUSTOMER OR USER. Subject to this Section 12, the arbitrator may award declaratory or injunctive relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by the party’s individual claim. Nothing in this paragraph is intended to, nor shall it, affect the terms and conditions under Section 12(h). Notwithstanding anything to the contrary in this Section 12, if a court decides by means of a final decision, not subject to any further appeal or recourse, that the limitations of this Section are invalid or unenforceable as to a particular claim or request for relief, you and ElevenLabs agree that the particular claim or request for relief, and only that particular claim or request for relief, shall be severed from the arbitration and may be litigated in the state or federal courts located in the State of New York. All other Disputes shall be arbitrated or litigated in small claims court. This Section does not prevent you or ElevenLabs from participating in a class-wide settlement of claims.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/terms"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"unknown","description":" (d) If you have a question or complaint regarding the Services, please send an email to team@elevenlabs.io . You may also contact us by writing to:","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/terms"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"unknown","description":" All parties agree that Requests are of a “substantially similar nature” if they arise out of or relate to the same event or factual scenario and raise the same or similar legal issues and seek the same or similar relief. To the extent the parties disagree on the application of the Batch Arbitration process, the disagreeing party shall advise JAMS, and JAMS shall appoint a sole standing arbitrator to determine the applicability of the Batch Arbitration process (“ Administrative Arbitrator ”). In an effort to expedite resolution of any such dispute by the Administrative Arbitrator, the parties agree the Administrative Arbitrator may set forth such procedures as are necessary to resolve any disputes promptly. The Administrative Arbitrator’s fees shall be paid by ElevenLabs. \n You and ElevenLabs agree to cooperate in good faith with JAMS to implement the Batch Arbitration process, including the payment of single filing and administrative fees for batches of Requests, as well as any steps to minimize the time and costs of arbitration, which may include: (1) the appointment of a discovery special master to assist the arbitrator in the resolution of discovery disputes; and (2) the adoption of an expedited calendar of the arbitration proceedings. This Batch Arbitration provision shall in no way be interpreted as authorizing a class, collective and/or mass arbitration or action of any kind, or arbitration involving joint or consolidated claims under any circumstances, except as expressly set forth in this provision.    ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/terms"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"unknown","description":" (vii) Third-Party Beneficiary.  Apple and its subsidiaries are third-party beneficiaries of these Terms, and upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary thereof.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"067a73d505e5d2cef8742091143bd290a9caaee0d925d15cdfc6a5d3a1a7cddf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://elevenlabs.io/terms"}]}]}}