{"platform":"Microsoft Copilot","slug":"microsoft-copilot","category":"Workflow & Automation","website":"https://copilot.microsoft.com","risk_rating":"high","verification":"fully_verified","corpus_status":"corpus_complete","canonical":"https://aipolicycompare.com/platform/microsoft-copilot","machine_url":"https://aipolicycompare.com/api/machine/platform/microsoft-copilot","findings_count":211,"findings":[{"surface":"prompt_ownership","risk":"medium","confidence":"low","tier":"All","verified":true,"quote":"To the extent necessary to provide the Services to you and others, to protect you and the Services, and to improve Microsoft products and services, you grant to Microsoft a worldwide and royalty-free intellectual property license to use Your Content, for example, to make copies of, retain, transmit, reformat, display, and distribute via communication tools Your Content on the Services. If you publish Your Content in areas of the Service where it is available broadly online without restrictions, Your Content may appear in demonstrations or materials that promote the Service.","caution":"Users grant Microsoft a worldwide, royalty-free IP license to use their content (including AI inputs/prompts) to 'improve Microsoft products and services.' The license scope extends to product improvement and promotional use, not just service delivery. 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We don’t claim ownership of Your Content. Your Content remains yours and you are responsible for it.","caution":null,"provenance":{"source_url":"https://www.microsoft.com/en-us/servicesagreement","snapshot_sha256":"893e770581415b66b5388b915261019e22c0a3a81abd5f4ab1631c5e9cfb9eae","wayback_url":"https://web.archive.org/web/20260606233737/https://www.microsoft.com/en-us/servicesagreement","deep_link":"https://www.microsoft.com/en-us/servicesagreement#:~:text=Many%20of%20our%20Services,are%20responsible%20for%20it.","char_start":5283,"char_end":5486}},{"surface":"output_ownership","risk":"high","confidence":"high","tier":"All","verified":true,"quote":"Other than a limited, personal, revocable, non-transferable, non-sublicensable license to use the game currency and virtual goods in the Xbox Services only, you have no right or title in or to any such game currency or virtual goods appearing or originating in the Xbox Services, or any other attributes associated with use of the Services or stored within the Xbox Services. Microsoft may at any time regulate, control, modify and/or eliminate the game currency and/or virtual goods associated with any one or more Xbox games or apps as it sees fit in its sole discretion.","caution":"Users have no ownership rights in virtual currency or goods purchased with real money; Microsoft can unilaterally modify or eliminate these assets at any time in its sole discretion with no compensation obligation.","provenance":{"source_url":"https://www.microsoft.com/en-us/servicesagreement","snapshot_sha256":"893e770581415b66b5388b915261019e22c0a3a81abd5f4ab1631c5e9cfb9eae","wayback_url":"https://web.archive.org/web/20260606233737/https://www.microsoft.com/en-us/servicesagreement","deep_link":"https://www.microsoft.com/en-us/servicesagreement#:~:text=Other%20than%20a%20limited%2C,in%20its%20sole%20discretion.","char_start":47811,"char_end":48384}},{"surface":"output_ownership","risk":"high","confidence":"high","tier":"All","verified":true,"quote":"Microsoft or other rights holders reserve all rights to the material not expressly granted by Microsoft under the license terms, whether by implication, estoppel, or otherwise.","caution":"Microsoft explicitly retains all rights not expressly granted to users in Bing/MSN content, including outputs from bots and applications, with no implied license. This significantly limits user ownership or downstream use of such outputs.","provenance":{"source_url":"https://www.microsoft.com/en-us/servicesagreement","snapshot_sha256":"893e770581415b66b5388b915261019e22c0a3a81abd5f4ab1631c5e9cfb9eae","wayback_url":"https://web.archive.org/web/20260606233737/https://www.microsoft.com/en-us/servicesagreement","deep_link":"https://www.microsoft.com/en-us/servicesagreement#:~:text=Microsoft%20or%20other%20rights,implication%2C%20estoppel%2C%20or%20otherwise.","char_start":64280,"char_end":64456}},{"surface":"output_ownership","risk":"high","confidence":"high","tier":"All","verified":true,"quote":"players, and third-party material available on Bing and MSN, including through Microsoft bots, applications and programs, are for your noncommercial, personal use only. Other uses, including downloading, copying, or redistributing these materials, or using these materials or products to build your own products, are permitted only to the extent specifically authorized by Microsoft or rights holders, or allowed by applicable copyright law. Microsoft or other rights holders reserve all rights to the material not expressly granted by Microsoft under the license terms, whether by implication, estoppel, or otherwise.","caution":"Outputs/materials from Bing and MSN are restricted to personal, noncommercial use only; building your own products from these materials is not permitted without express authorization.","provenance":{"source_url":"https://www.microsoft.com/en-us/servicesagreement","snapshot_sha256":"893e770581415b66b5388b915261019e22c0a3a81abd5f4ab1631c5e9cfb9eae","wayback_url":"https://web.archive.org/web/20260606233737/https://www.microsoft.com/en-us/servicesagreement","deep_link":"https://www.microsoft.com/en-us/servicesagreement#:~:text=players%2C%20and%20third-party%20material,implication%2C%20estoppel%2C%20or%20otherwise.","char_start":63838,"char_end":64456}},{"surface":"output_ownership","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" We don’t own Your Content, but we may use Your Content to operate Copilot and improve it. By using Copilot, you grant us permission to use Your Content, which means we can copy, distribute, transmit, publicly display, publicly perform, edit, translate, and reformat it, and we can give those same rights to others who work on our behalf.\n We get to decide whether to use Your Content, and we don’t have to pay you, ask your permission, or tell you when we do. But that doesn’t mean we can use it however we want. The Microsoft Privacy Statement explains how we use Your Content, and the privacy options in Copilot give you control over some of those uses.\n We can decide to remove or stop using Your Content at any time for any reason. By sharing Your Content with Copilot, you promise us that you have all rights to Your Content and that if we use Your Content, we won’t be violating someone else’s rights.\n Although our Terms grant you permission to use Copilot, we are not granting you any rights in the underlying technology, intellectual property, or data that makes up Copilot.","caution":null,"provenance":{"source_url":"https://www.microsoft.com/en-us/microsoft-copilot/for-individuals/termsofuse","snapshot_sha256":"c81a2e9e91bec90ad8c83816e8cf58369b3dd4bce1152ce23b383d05edc0be43","wayback_url":null,"deep_link":"https://www.microsoft.com/en-us/microsoft-copilot/for-individuals/termsofuse#:~:text=%20We%20don%E2%80%99t%20own,that%20makes%20up%20Copilot.","char_start":14804,"char_end":15888}},{"surface":"output_ownership","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":" Can I trust the content that Microsoft 365 Copilot creates? Who owns that content? ","caution":null,"provenance":{"source_url":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy","snapshot_sha256":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7","wayback_url":null,"deep_link":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy#:~:text=%20Can%20I%20trust,owns%20that%20content%3F%20","char_start":3434,"char_end":3518}},{"surface":"output_ownership","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" The responses that generative AI produces aren't guaranteed to be 100% factual. While we continue to improve responses, users should still use their judgment when reviewing the output before sending them to others. Our Microsoft 365 Copilot capabilities provide useful drafts and summaries to help you achieve more while giving you a chance to review the generated AI rather than fully automating these tasks.","caution":null,"provenance":{"source_url":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy","snapshot_sha256":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7","wayback_url":null,"deep_link":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy#:~:text=%20The%20responses%20that,fully%20automating%20these%20tasks.","char_start":18606,"char_end":19016}},{"surface":"output_ownership","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Microsoft doesn't claim ownership of the output of the service. That said, we don't make a determination on whether a customer's output is copyright protected or enforceable against other users. This is because generative AI systems may produce similar responses to similar prompts or queries from multiple customers. Consequently, multiple customers may have or claim rights in content that is the same or substantially similar.","caution":null,"provenance":{"source_url":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy","snapshot_sha256":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7","wayback_url":null,"deep_link":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy#:~:text=%20Microsoft%20doesn't%20claim,same%20or%20substantially%20similar.","char_start":19270,"char_end":19700}},{"surface":"output_ownership","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":" Quickly turn your ideas into designed content, videos, podcasts, or surveys—or edit what you already have. Get started easily with a prompt, a template, or your company brand kit. ","caution":null,"provenance":{"source_url":"https://www.microsoft.com/en-us/microsoft-365/copilot/copilot-for-work","snapshot_sha256":"e6745f65d0fb4f4a947bf141e628b2ef6705f6ff07b279f8c1f93f501c65ef5e","wayback_url":null,"deep_link":"https://www.microsoft.com/en-us/microsoft-365/copilot/copilot-for-work#:~:text=%20Quickly%20turn%20your,company%20brand%20kit.%20","char_start":4241,"char_end":4422}},{"surface":"training_use","risk":"medium","confidence":"low","tier":"All","verified":true,"quote":"To the extent necessary to provide the Services to you and others, to protect you and the Services, and to improve Microsoft products and services, you grant to Microsoft a worldwide and royalty-free intellectual property license to use Your Content, for example, to make copies of, retain, transmit, reformat, display, and distribute via communication tools Your Content on the Services.","caution":"The phrase 'to improve Microsoft products and services' in the license grant could encompass use of user content (including AI inputs and outputs) for model training or improvement. The term 'improve' is not defined or limited. Users should be aware this may extend beyond mere service delivery.","provenance":{"source_url":"https://www.microsoft.com/en-us/servicesagreement","snapshot_sha256":"893e770581415b66b5388b915261019e22c0a3a81abd5f4ab1631c5e9cfb9eae","wayback_url":"https://web.archive.org/web/20260606233737/https://www.microsoft.com/en-us/servicesagreement","deep_link":"https://www.microsoft.com/en-us/servicesagreement#:~:text=To%20the%20extent%20necessary,Content%20on%20the%20Services.","char_start":6299,"char_end":6687}},{"surface":"training_use","risk":"high","confidence":"medium","tier":"All","verified":true,"quote":"As part of our efforts to improve and develop our products, we may use your data to develop and train our AI models. Learn more here .","caution":"Microsoft explicitly reserves the right to use user data to develop and train AI models. The permissive 'may' language and lack of an opt-out mechanism described here creates meaningful risk that submitted content, prompts, and outputs are used for model training.","provenance":{"source_url":"https://privacy.microsoft.com/en-us/privacystatement","snapshot_sha256":"bd8555f631accf07f7fa9afa765bef51ab68005562ce311e5cea0fada88f7d23","wayback_url":"https://web.archive.org/web/20260606233758/https://www.microsoft.com/en-us/privacy/privacystatement","deep_link":"https://privacy.microsoft.com/en-us/privacystatement#:~:text=As%20part%20of%20our,Learn%20more%20here%20.","char_start":18367,"char_end":18501}},{"surface":"training_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Prompts, responses, and data accessed through Microsoft Graph aren't used to train foundation LLMs, including those used by Microsoft 365 Copilot.","caution":null,"provenance":{"source_url":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy","snapshot_sha256":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7","wayback_url":null,"deep_link":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy#:~:text=%20Prompts%2C%20responses%2C%20and,by%20Microsoft%20365%20Copilot.","char_start":2042,"char_end":2189}},{"surface":"training_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Prompts, responses, and data accessed through Microsoft Graph aren't used to train foundation LLMs, including those used by Microsoft 365 Copilot.","caution":null,"provenance":{"source_url":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy","snapshot_sha256":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7","wayback_url":null,"deep_link":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy#:~:text=%20Prompts%2C%20responses%2C%20and,by%20Microsoft%20365%20Copilot.","char_start":4545,"char_end":4692}},{"surface":"training_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" We may use customer feedback, which is optional, to improve Microsoft 365 Copilot, just like we use customer feedback to improve other Microsoft 365 services and Microsoft 365 productivity apps. We don't use this feedback to train the foundation LLMs used by Microsoft 365 Copilot. Customers can manage feedback through admin controls. For more information, see Manage Microsoft feedback for your organization and Providing feedback about Microsoft Copilot with Microsoft 365 apps .","caution":null,"provenance":{"source_url":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy","snapshot_sha256":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7","wayback_url":null,"deep_link":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy#:~:text=%20We%20may%20use,Microsoft%20365%20apps%20.","char_start":7285,"char_end":7768}},{"surface":"training_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Your personal data collected from the use of connected experiences in Microsoft 365 isn’t used to train large language models (LLMs), including those used by Microsoft 365 Copilot.","caution":null,"provenance":{"source_url":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy","snapshot_sha256":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7","wayback_url":null,"deep_link":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy#:~:text=%20Your%20personal%20data,by%20Microsoft%20365%20Copilot.","char_start":16677,"char_end":16858}},{"surface":"training_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" By combining data and context, Work IQ helps tailor Copilot and agents with specialized instructions that optimize them for specific tasks. ","caution":null,"provenance":{"source_url":"https://www.microsoft.com/en-us/microsoft-365/copilot/copilot-for-work","snapshot_sha256":"e6745f65d0fb4f4a947bf141e628b2ef6705f6ff07b279f8c1f93f501c65ef5e","wayback_url":null,"deep_link":"https://www.microsoft.com/en-us/microsoft-365/copilot/copilot-for-work#:~:text=%20By%20combining%20data,for%20specific%20tasks.%20","char_start":2367,"char_end":2508}},{"surface":"commercial_use","risk":"high","confidence":"medium","tier":"All","verified":true,"quote":"The features, services and content provided by Cortana (collectively "Cortana Services" ) are only for your personal and noncommercial use.","caution":"Cortana Services are explicitly restricted to personal, noncommercial use, barring any business or commercial deployment.","provenance":{"source_url":"https://www.microsoft.com/en-us/servicesagreement","snapshot_sha256":"893e770581415b66b5388b915261019e22c0a3a81abd5f4ab1631c5e9cfb9eae","wayback_url":"https://web.archive.org/web/20260606233737/https://www.microsoft.com/en-us/servicesagreement","deep_link":"https://www.microsoft.com/en-us/servicesagreement#:~:text=The%20features%2C%20services%20and,personal%20and%20noncommercial%20use.","char_start":65166,"char_end":65313}},{"surface":"commercial_use","risk":"medium","confidence":"medium","tier":"All","verified":true,"quote":"When you share Your Content with other people, you understand that they may be able to, on a worldwide basis, use, save, record, reproduce, broadcast, transmit, share and display Your Content for the purpose that you made Your Content available on the Services without compensating you.","caution":"When users share content through the Services, they implicitly grant other users a broad, worldwide license to use, reproduce, broadcast, and display that content without compensation. This applies to AI-generated outputs shared via the platform. Users should not share commercially sensitive content broadly.","provenance":{"source_url":"https://www.microsoft.com/en-us/servicesagreement","snapshot_sha256":"893e770581415b66b5388b915261019e22c0a3a81abd5f4ab1631c5e9cfb9eae","wayback_url":"https://web.archive.org/web/20260606233737/https://www.microsoft.com/en-us/servicesagreement","deep_link":"https://www.microsoft.com/en-us/servicesagreement#:~:text=When%20you%20share%20Your,Services%20without%20compensating%20you.","char_start":5493,"char_end":5779}},{"surface":"commercial_use","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":"The Xbox online service, ("Xbox Network"), Xbox Game Studios games (https://www.xbox.com/xbox-game-studios), applications, subscriptions (e.g., Xbox Game Pass subscription service offerings), services (e.g., Xbox Live and Xbox Cloud Gaming), and content provided by Microsoft (collectively, the " Xbox Services ") are only for your personal and noncommercial use.","caution":"Xbox Services are restricted to personal and noncommercial use only; any commercial exploitation of the services or their outputs is prohibited.","provenance":{"source_url":"https://www.microsoft.com/en-us/servicesagreement","snapshot_sha256":"893e770581415b66b5388b915261019e22c0a3a81abd5f4ab1631c5e9cfb9eae","wayback_url":"https://web.archive.org/web/20260606233737/https://www.microsoft.com/en-us/servicesagreement","deep_link":"https://www.microsoft.com/en-us/servicesagreement#:~:text=The%20Xbox%20online%20service%2C,personal%20and%20noncommercial%20use.","char_start":43954,"char_end":44333}},{"surface":"commercial_use","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":"The use of Skype is for your personal and noncommercial use. You are permitted to use Skype at work for your own business communications.","caution":"Skype is restricted to personal/noncommercial use, though business communications for yourself are permitted. This creates ambiguity for broader commercial deployments or revenue-generating activities using Skype.","provenance":{"source_url":"https://www.microsoft.com/en-us/servicesagreement","snapshot_sha256":"893e770581415b66b5388b915261019e22c0a3a81abd5f4ab1631c5e9cfb9eae","wayback_url":"https://web.archive.org/web/20260606233737/https://www.microsoft.com/en-us/servicesagreement","deep_link":"https://www.microsoft.com/en-us/servicesagreement#:~:text=The%20use%20of%20Skype,your%20own%20business%20communications.","char_start":59386,"char_end":59523}},{"surface":"commercial_use","risk":"high","confidence":"medium","tier":"All","verified":true,"quote":"The articles, text, photos, maps, videos, video players, and third-party material available on Bing and MSN, including through Microsoft bots, applications and programs, are for your noncommercial, personal use only. Other uses, including downloading, copying, or redistributing these materials, or using these materials or products to build your own products, are permitted only to the extent specifically authorized by Microsoft or rights holders, or allowed by applicable copyright law. Microsoft or other rights holders reserve all rights to the material not expressly granted by Microsoft under the license terms, whether by implication, estoppel, or otherwise.","caution":"Bing and MSN content is restricted to noncommercial personal use only. Using outputs/content from Bing or MSN to build products or for commercial purposes requires explicit authorization from Microsoft or rights holders, which is typically not granted by default.","provenance":{"source_url":"https://www.microsoft.com/en-us/servicesagreement","snapshot_sha256":"893e770581415b66b5388b915261019e22c0a3a81abd5f4ab1631c5e9cfb9eae","wayback_url":"https://web.archive.org/web/20260606233737/https://www.microsoft.com/en-us/servicesagreement","deep_link":"https://www.microsoft.com/en-us/servicesagreement#:~:text=The%20articles%2C%20text%2C%20photos%2C,implication%2C%20estoppel%2C%20or%20otherwise.","char_start":63790,"char_end":64456}},{"surface":"commercial_use","risk":"medium","confidence":"high","tier":"Free","verified":true,"quote":"Microsoft 365 Family, Microsoft 365 Personal, Microsoft 365 Basic, Sway, OneNote.com and any other Microsoft 365 app or Service or Office-branded Service is for your personal, noncommercial use, unless you have commercial use rights under a separate agreement with Microsoft.","caution":"Microsoft 365 personal-tier products are restricted to noncommercial use; commercial use requires a separate agreement, creating a tiered access structure.","provenance":{"source_url":"https://www.microsoft.com/en-us/servicesagreement","snapshot_sha256":"893e770581415b66b5388b915261019e22c0a3a81abd5f4ab1631c5e9cfb9eae","wayback_url":"https://web.archive.org/web/20260606233737/https://www.microsoft.com/en-us/servicesagreement","deep_link":"https://www.microsoft.com/en-us/servicesagreement#:~:text=Microsoft%20365%20Family%2C%20Microsoft,separate%20agreement%20with%20Microsoft.","char_start":67997,"char_end":68272}},{"surface":"commercial_use","risk":"high","confidence":"medium","tier":"All","verified":true,"quote":"The Digital Goods are only for your personal, noncommercial entertainment use. You agree not to redistribute, broadcast, publicly perform or publicly display or transfer any copies of the Digital Goods.","caution":"Digital Goods from Microsoft services are strictly limited to personal, noncommercial entertainment use with prohibitions on redistribution, public performance, and display.","provenance":{"source_url":"https://www.microsoft.com/en-us/servicesagreement","snapshot_sha256":"893e770581415b66b5388b915261019e22c0a3a81abd5f4ab1631c5e9cfb9eae","wayback_url":"https://web.archive.org/web/20260606233737/https://www.microsoft.com/en-us/servicesagreement","deep_link":"https://www.microsoft.com/en-us/servicesagreement#:~:text=The%20Digital%20Goods%20are,of%20the%20Digital%20Goods.","char_start":70402,"char_end":70604}},{"surface":"commercial_use","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":" Create or customize agents for specific tasks or workflows with Copilot Studio. You can start from a template or build from scratch using natural language. ","caution":null,"provenance":{"source_url":"https://www.microsoft.com/en-us/microsoft-365/copilot/copilot-for-work","snapshot_sha256":"e6745f65d0fb4f4a947bf141e628b2ef6705f6ff07b279f8c1f93f501c65ef5e","wayback_url":null,"deep_link":"https://www.microsoft.com/en-us/microsoft-365/copilot/copilot-for-work#:~:text=%20Create%20or%20customize,using%20natural%20language.%20","char_start":3529,"char_end":3686}},{"surface":"privacy_data_use","risk":"low","confidence":"medium","tier":"Free","verified":true,"quote":"You must sign into your Outlook.com inbox and your OneDrive (separately) at least once in a one-year period, otherwise we will close your Outlook.com inbox and your OneDrive for you.","caution":null,"provenance":{"source_url":"https://www.microsoft.com/en-us/servicesagreement","snapshot_sha256":"893e770581415b66b5388b915261019e22c0a3a81abd5f4ab1631c5e9cfb9eae","wayback_url":"https://web.archive.org/web/20260606233737/https://www.microsoft.com/en-us/servicesagreement","deep_link":"https://www.microsoft.com/en-us/servicesagreement#:~:text=You%20must%20sign%20into,your%20OneDrive%20for%20you.","char_start":13121,"char_end":13303}},{"surface":"privacy_data_use","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":"Your privacy is important to us. Please read the \r\n Microsoft Privacy Statement (https://go.microsoft.com/fwlink/?LinkId=521839) \r\n (the " Privacy Statement ") as it describes the types of data we collect from you and your devices (" Data "), how we use your Data, and the legal bases we have to process your Data. The Privacy Statement also describes how Microsoft uses your content, \r\n which is your communications with others; postings submitted by you to Microsoft via the Services; and the files, photos, documents, audio, digital works, livestreams and videos that you upload,\r\n store, broadcast, create, generate, or share through the Services or inputs that you submit in order to generate content (" Your Content "). Where processing is based on consent and to the extent permitted by law, \r\n by agreeing to these Terms, you consent to Microsoft’s collection, use and disclosure of Your Content and Data as described in the Privacy Statement.","caution":"By agreeing to Terms, users are deemed to have consented to collection, use, and disclosure of their Content and Data as described in the Privacy Statement. Privacy Statement is by reference and may change independently. Consent is broad and bundled with general Terms acceptance.","provenance":{"source_url":"https://www.microsoft.com/en-us/servicesagreement","snapshot_sha256":"893e770581415b66b5388b915261019e22c0a3a81abd5f4ab1631c5e9cfb9eae","wayback_url":"https://web.archive.org/web/20260606233737/https://www.microsoft.com/en-us/servicesagreement","deep_link":"https://www.microsoft.com/en-us/servicesagreement#:~:text=Your%20privacy%20is%20important,in%20the%20Privacy%20Statement.","char_start":4128,"char_end":5107}},{"surface":"privacy_data_use","risk":"medium","confidence":"medium","tier":"Paid","verified":true,"quote":"Additionally, you agree to permit Microsoft to use any updated account information regarding your selected payment method provided by your issuing bank or the applicable payment network.","caution":"Microsoft is authorized to receive and use payment method updates from banks and payment networks without the user needing to take any action, which may result in charges against updated card details the user did not explicitly re-authorize.","provenance":{"source_url":"https://www.microsoft.com/en-us/servicesagreement","snapshot_sha256":"893e770581415b66b5388b915261019e22c0a3a81abd5f4ab1631c5e9cfb9eae","wayback_url":"https://web.archive.org/web/20260606233737/https://www.microsoft.com/en-us/servicesagreement","deep_link":"https://www.microsoft.com/en-us/servicesagreement#:~:text=Additionally%2C%20you%20agree%20to,the%20applicable%20payment%20network.","char_start":30585,"char_end":30771}},{"surface":"privacy_data_use","risk":"medium","confidence":"medium","tier":"All","verified":true,"quote":"WHEN YOU INSTRUCT MICROSOFT AND MICROSOFT-CONTROLLED AFFILIATES \r\n TO SEND SUCH MESSAGES TO YOU OR TO OTHERS, YOU REPRESENT AND WARRANT TO US THAT YOU AND EACH PERSON \r\n YOU HAVE INSTRUCTED US TO MESSAGE CONSENT TO RECEIVE SUCH MESSAGES AND ANY OTHER RELATED ADMINISTRATIVE \r\n TEXT MESSAGES FROM MICROSOFT AND MICROSOFT-CONTROLLED AFFILIATES. ","caution":"Users must warrant that all recipients of Microsoft-sent messages have consented. This shifts compliance liability for messaging consent (e.g., TCPA, GDPR) onto the user rather than Microsoft.","provenance":{"source_url":"https://www.microsoft.com/en-us/servicesagreement","snapshot_sha256":"893e770581415b66b5388b915261019e22c0a3a81abd5f4ab1631c5e9cfb9eae","wayback_url":"https://web.archive.org/web/20260606233737/https://www.microsoft.com/en-us/servicesagreement","deep_link":"https://www.microsoft.com/en-us/servicesagreement#:~:text=WHEN%20YOU%20INSTRUCT%20MICROSOFT,AND%20MICROSOFT-CONTROLLED%20AFFILIATES.%20","char_start":56115,"char_end":56458}},{"surface":"privacy_data_use","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":"Microsoft collects data from you, through our interactions with you and through our products for a variety of purposes described below, including to operate effectively and provide you with the best experiences with our products. You provide some of this data directly, such as when you create a Microsoft account, administer your organization’s licensing account, submit a search query to Bing, register for a Microsoft event, upload a document to OneDrive, sign up for Microsoft 365, or contact us for support. We get some of it by collecting data about your interactions, use, and experience with our products and communications. In addition, we receive data from Microsoft affiliates, subsidiaries, and third parties.","caution":"Broad collection mandate covering interactions, use, and experience data across all Microsoft products, with data also received from affiliates and third parties. Purposes are described as a 'variety' without exhaustive enumeration here.","provenance":{"source_url":"https://privacy.microsoft.com/en-us/privacystatement","snapshot_sha256":"bd8555f631accf07f7fa9afa765bef51ab68005562ce311e5cea0fada88f7d23","wayback_url":"https://web.archive.org/web/20260606233758/https://www.microsoft.com/en-us/privacy/privacystatement","deep_link":"https://privacy.microsoft.com/en-us/privacystatement#:~:text=Microsoft%20collects%20data%20from,subsidiaries%2C%20and%20third%20parties.","char_start":5459,"char_end":6180}},{"surface":"privacy_data_use","risk":"medium","confidence":"medium","tier":"All","verified":true,"quote":"We rely on a variety of legal reasons and permissions (sometimes called “legal bases”) to process data, including with your consent, a balancing of legitimate interests, necessity to enter into and perform contracts, and compliance with legal obligations, for a variety of purposes described below.","caution":"Microsoft invokes 'legitimate interests' as a legal basis, which allows processing without explicit consent. This is a broad and user-disfavored basis that can override user preferences without clear opt-out mechanisms described here.","provenance":{"source_url":"https://privacy.microsoft.com/en-us/privacystatement","snapshot_sha256":"bd8555f631accf07f7fa9afa765bef51ab68005562ce311e5cea0fada88f7d23","wayback_url":"https://web.archive.org/web/20260606233758/https://www.microsoft.com/en-us/privacy/privacystatement","deep_link":"https://privacy.microsoft.com/en-us/privacystatement#:~:text=We%20rely%20on%20a,of%20purposes%20described%20below.","char_start":6184,"char_end":6482}},{"surface":"privacy_data_use","risk":"high","confidence":"medium","tier":"All","verified":true,"quote":"Interests and favorites . Data about your interests and favorites, such as the sports teams you follow, the programming languages you prefer, the stocks you track, or cities you add to track things like weather or traffic. In addition to those you explicitly provide, your interests and favorites can also be inferred or derived from other data we collect, such as your interactions on websites where our technology is used to show or measure ads.","caution":"Microsoft explicitly collects inferred and derived interest/preference data from cross-site ad tracking. This creates a behavioral profiling risk extending beyond direct user inputs.","provenance":{"source_url":"https://privacy.microsoft.com/en-us/privacystatement","snapshot_sha256":"bd8555f631accf07f7fa9afa765bef51ab68005562ce311e5cea0fada88f7d23","wayback_url":"https://web.archive.org/web/20260606233758/https://www.microsoft.com/en-us/privacy/privacystatement","deep_link":"https://privacy.microsoft.com/en-us/privacystatement#:~:text=Interests%20and%20favorites%20.,show%20or%20measure%20ads.","char_start":11845,"char_end":12292}},{"surface":"privacy_data_use","risk":"medium","confidence":"medium","tier":"All","verified":true,"quote":"When you contact us, such as for customer support, phone conversations or chat sessions with our representatives may be monitored and recorded.","caution":"Support interactions are subject to monitoring and recording, which users may not anticipate when reaching out for help.","provenance":{"source_url":"https://privacy.microsoft.com/en-us/privacystatement","snapshot_sha256":"bd8555f631accf07f7fa9afa765bef51ab68005562ce311e5cea0fada88f7d23","wayback_url":"https://web.archive.org/web/20260606233758/https://www.microsoft.com/en-us/privacy/privacystatement","deep_link":"https://privacy.microsoft.com/en-us/privacystatement#:~:text=When%20you%20contact%20us%2C,be%20monitored%20and%20recorded.","char_start":11553,"char_end":11696}},{"surface":"privacy_data_use","risk":"high","confidence":"high","tier":"All","verified":true,"quote":"Voice data . Your voice data, sometimes referred to as “voice clips”, such as search queries, commands, or dictation you speak, which may include background sounds.","caution":"Microsoft collects voice data including incidental background sounds, which may capture sensitive ambient information beyond the user's intended input.","provenance":{"source_url":"https://privacy.microsoft.com/en-us/privacystatement","snapshot_sha256":"bd8555f631accf07f7fa9afa765bef51ab68005562ce311e5cea0fada88f7d23","wayback_url":"https://web.archive.org/web/20260606233758/https://www.microsoft.com/en-us/privacy/privacystatement","deep_link":"https://privacy.microsoft.com/en-us/privacystatement#:~:text=Voice%20data%20.%20Your,may%20include%20background%20sounds.","char_start":12622,"char_end":12786}},{"surface":"privacy_data_use","risk":"low","confidence":"medium","tier":"All","verified":true,"quote":"We use cookies to authenticate you. When you sign in to a website using your personal Microsoft account, we store a unique ID number, and the time you signed in, in an encrypted cookie on your device.","caution":"Standard authentication cookie practice; low risk but users should be aware session data is stored on their device.","provenance":{"source_url":"https://privacy.microsoft.com/en-us/privacystatement","snapshot_sha256":"bd8555f631accf07f7fa9afa765bef51ab68005562ce311e5cea0fada88f7d23","wayback_url":"https://web.archive.org/web/20260606233758/https://www.microsoft.com/en-us/privacy/privacystatement","deep_link":"https://privacy.microsoft.com/en-us/privacystatement#:~:text=We%20use%20cookies%20to,cookie%20on%20your%20device.","char_start":51748,"char_end":51948}},{"surface":"privacy_data_use","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":"Error reports and performance data . Data about the performance of the products and any problems you experience, including error reports. Error reports (sometimes called “crash dumps”) can include details of the software or hardware related to an error, contents of files opened when an error occurred, and data about other software on your device.","caution":"Crash/error reports may contain 'contents of files opened when an error occurred,' meaning arbitrary user file content could be transmitted to Microsoft without explicit user action.","provenance":{"source_url":"https://privacy.microsoft.com/en-us/privacystatement","snapshot_sha256":"bd8555f631accf07f7fa9afa765bef51ab68005562ce311e5cea0fada88f7d23","wayback_url":"https://web.archive.org/web/20260606233758/https://www.microsoft.com/en-us/privacy/privacystatement","deep_link":"https://privacy.microsoft.com/en-us/privacystatement#:~:text=Error%20reports%20and%20performance,software%20on%20your%20device.","char_start":10831,"char_end":11179}},{"surface":"privacy_data_use","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":"Searches and commands . Search queries and commands when you use Microsoft products with search or related productivity functionality, such as interactions with a chat bot.","caution":"All search queries and chatbot interactions are collected as data. For AI/copilot products, this means prompts and commands are treated as collected personal data.","provenance":{"source_url":"https://privacy.microsoft.com/en-us/privacystatement","snapshot_sha256":"bd8555f631accf07f7fa9afa765bef51ab68005562ce311e5cea0fada88f7d23","wayback_url":"https://web.archive.org/web/20260606233758/https://www.microsoft.com/en-us/privacy/privacystatement","deep_link":"https://privacy.microsoft.com/en-us/privacystatement#:~:text=Searches%20and%20commands%20.,with%20a%20chat%20bot.","char_start":12448,"char_end":12620}},{"surface":"privacy_data_use","risk":"high","confidence":"medium","tier":"All","verified":true,"quote":"Data brokers from which we purchase demographic data to supplement the data we collect.","caution":"Microsoft actively purchases demographic data from data brokers to enrich user profiles, independent of user consent or awareness.","provenance":{"source_url":"https://privacy.microsoft.com/en-us/privacystatement","snapshot_sha256":"bd8555f631accf07f7fa9afa765bef51ab68005562ce311e5cea0fada88f7d23","wayback_url":"https://web.archive.org/web/20260606233758/https://www.microsoft.com/en-us/privacy/privacystatement","deep_link":"https://privacy.microsoft.com/en-us/privacystatement#:~:text=Data%20brokers%20from%20which,the%20data%20we%20collect.","char_start":6751,"char_end":6838}},{"surface":"privacy_data_use","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":"Microsoft uses the data we collect to provide you with rich, interactive experiences. In particular, we use data to:\n\r\n Provide our products, which includes updating, securing, and troubleshooting, as well as providing support. It also includes sharing data, when it is required to provide the service or carry out the transactions you request.\n Improve and develop our products.\n Personalize our products and make recommendations.\n Advertise and market to you, which includes sending promotional communications, targeting advertising, and presenting you with relevant offers","caution":"User data is used for advertising and marketing purposes, including targeted advertising. This is a notably broad use of personal data that goes beyond service delivery.","provenance":{"source_url":"https://privacy.microsoft.com/en-us/privacystatement","snapshot_sha256":"bd8555f631accf07f7fa9afa765bef51ab68005562ce311e5cea0fada88f7d23","wayback_url":"https://web.archive.org/web/20260606233758/https://www.microsoft.com/en-us/privacy/privacystatement","deep_link":"https://privacy.microsoft.com/en-us/privacystatement#:~:text=Microsoft%20uses%20the%20data,you%20with%20relevant%20offers","char_start":16868,"char_end":17443}},{"surface":"privacy_data_use","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":"In carrying out these purposes, we combine data we collect from different contexts (for example, from your use of two Microsoft products) or obtain from third parties to give you a more seamless, consistent, and personalized experience, to make informed business decisions, and for other legitimate purposes.","caution":"Microsoft cross-combines data from different product contexts and from third parties. This broad data aggregation, justified by 'legitimate purposes,' significantly expands the inferred profile of the user.","provenance":{"source_url":"https://privacy.microsoft.com/en-us/privacystatement","snapshot_sha256":"bd8555f631accf07f7fa9afa765bef51ab68005562ce311e5cea0fada88f7d23","wayback_url":"https://web.archive.org/web/20260606233758/https://www.microsoft.com/en-us/privacy/privacystatement","deep_link":"https://privacy.microsoft.com/en-us/privacystatement#:~:text=In%20carrying%20out%20these,for%20other%20legitimate%20purposes.","char_start":17617,"char_end":17925}},{"surface":"privacy_data_use","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":"Our processing of personal data for these purposes includes both automated and manual (human) methods of processing. Our automated methods often are related to and supported by our manual methods. For example, to build, train, and improve the accuracy of our automated methods of processing (including artificial intelligence or AI), we manually review some of the output produced by the automated methods against the underlying data.","caution":"Human reviewers may manually inspect AI outputs alongside the underlying user data submitted. This means user inputs and AI-generated outputs are subject to human review for model improvement purposes.","provenance":{"source_url":"https://privacy.microsoft.com/en-us/privacystatement","snapshot_sha256":"bd8555f631accf07f7fa9afa765bef51ab68005562ce311e5cea0fada88f7d23","wayback_url":"https://web.archive.org/web/20260606233758/https://www.microsoft.com/en-us/privacy/privacystatement","deep_link":"https://privacy.microsoft.com/en-us/privacystatement#:~:text=Our%20processing%20of%20personal,against%20the%20underlying%20data.","char_start":17929,"char_end":18363}},{"surface":"privacy_data_use","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":"When we process personal data about you, we do so with your consent and/or as required to provide the products you use, operate our business, meet our contractual and legal obligations, protect the security and safety of our systems and our customers, or fulfill other legitimate interests of Microsoft or third parties as described in this section and in the Reasons we share personal data section of this privacy statement.","caution":"Microsoft relies on multiple legal bases for processing including 'legitimate interests of Microsoft or third parties,' a broad and flexible ground that can be applied without user consent. The mention of 'third parties'' legitimate interests is particularly expansive.","provenance":{"source_url":"https://privacy.microsoft.com/en-us/privacystatement","snapshot_sha256":"bd8555f631accf07f7fa9afa765bef51ab68005562ce311e5cea0fada88f7d23","wayback_url":"https://web.archive.org/web/20260606233758/https://www.microsoft.com/en-us/privacy/privacystatement","deep_link":"https://privacy.microsoft.com/en-us/privacystatement#:~:text=When%20we%20process%20personal,of%20this%20privacy%20statement.","char_start":20495,"char_end":20920}},{"surface":"privacy_data_use","risk":"ambiguous","confidence":"low","tier":"All","verified":true,"quote":"When we transfer personal data from the European Economic Area, we do so based on a variety of legal mechanisms, as described in the Where we store and process personal data section of this privacy statement.","caution":"EEA personal data transfers are disclosed as occurring via 'a variety of legal mechanisms' without specifying which mechanisms apply. This lack of specificity makes it difficult for users to assess the protection level for their data.","provenance":{"source_url":"https://privacy.microsoft.com/en-us/privacystatement","snapshot_sha256":"bd8555f631accf07f7fa9afa765bef51ab68005562ce311e5cea0fada88f7d23","wayback_url":"https://web.archive.org/web/20260606233758/https://www.microsoft.com/en-us/privacy/privacystatement","deep_link":"https://privacy.microsoft.com/en-us/privacystatement#:~:text=When%20we%20transfer%20personal,of%20this%20privacy%20statement.","char_start":21351,"char_end":21559}},{"surface":"privacy_data_use","risk":"low","confidence":"high","tier":"All","verified":true,"quote":"We use data we collect to develop product updates and security patches. For example, we may use information about your device’s capabilities, such as available memory, to provide you a software update or security patch.","caution":null,"provenance":{"source_url":"https://privacy.microsoft.com/en-us/privacystatement","snapshot_sha256":"bd8555f631accf07f7fa9afa765bef51ab68005562ce311e5cea0fada88f7d23","wayback_url":"https://web.archive.org/web/20260606233758/https://www.microsoft.com/en-us/privacy/privacystatement","deep_link":"https://privacy.microsoft.com/en-us/privacystatement#:~:text=We%20use%20data%20we,update%20or%20security%20patch.","char_start":26503,"char_end":26722}},{"surface":"privacy_data_use","risk":"medium","confidence":"medium","tier":"All","verified":true,"quote":"We use data we collect to deliver promotional communications. You can sign up for email subscriptions and choose whether you wish to receive promotional communications from Microsoft by email, SMS, physical mail, and telephone. If you consent to receiving marketing communications to a phone number you provide us, we may contact you for marketing purposes using an auto-dialer and/or artificial/prerecorded voice, which may be generated using artificial intelligence.","caution":"AI-generated auto-dialer calls are disclosed but may be unexpected; TCPA (US) consent requirements apply but are handled via opt-in consent.","provenance":{"source_url":"https://privacy.microsoft.com/en-us/privacystatement","snapshot_sha256":"bd8555f631accf07f7fa9afa765bef51ab68005562ce311e5cea0fada88f7d23","wayback_url":"https://web.archive.org/web/20260606233758/https://www.microsoft.com/en-us/privacy/privacystatement","deep_link":"https://privacy.microsoft.com/en-us/privacystatement#:~:text=We%20use%20data%20we,generated%20using%20artificial%20intelligence.","char_start":26978,"char_end":27446}},{"surface":"privacy_data_use","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":"Microsoft does not use what you say in email, human-to-human chat, video calls, or voice mail, or your documents, photos, or other personal files to target ads to you. We use data we collect through our interactions with you, through some of our first-party products, services, apps, and web properties (Microsoft properties), and on third-party web properties, for advertising on our Microsoft properties and on third-party properties. We may use automated processes to help make advertising more relevant to you.","caution":"While content of communications is excluded from ad targeting, behavioral and interaction data from Microsoft and third-party properties is used for targeted advertising including automated profiling.","provenance":{"source_url":"https://privacy.microsoft.com/en-us/privacystatement","snapshot_sha256":"bd8555f631accf07f7fa9afa765bef51ab68005562ce311e5cea0fada88f7d23","wayback_url":"https://web.archive.org/web/20260606233758/https://www.microsoft.com/en-us/privacy/privacystatement","deep_link":"https://privacy.microsoft.com/en-us/privacystatement#:~:text=Microsoft%20does%20not%20use,more%20relevant%20to%20you.","char_start":28056,"char_end":28570}},{"surface":"privacy_data_use","risk":"medium","confidence":"medium","tier":"All","verified":true,"quote":"With appropriate technical and organizational measures to safeguard individuals’ rights and freedoms, we use data to conduct research, including advanced machine learning and artificial intelligence capabilities for the benefit of the public interest and scientific purposes.","caution":"User data may be used for AI/ML research under a broadly stated 'public interest' justification; specific safeguards are not enumerated in this clause.","provenance":{"source_url":"https://privacy.microsoft.com/en-us/privacystatement","snapshot_sha256":"bd8555f631accf07f7fa9afa765bef51ab68005562ce311e5cea0fada88f7d23","wayback_url":"https://web.archive.org/web/20260606233758/https://www.microsoft.com/en-us/privacy/privacystatement","deep_link":"https://privacy.microsoft.com/en-us/privacystatement#:~:text=With%20appropriate%20technical%20and,interest%20and%20scientific%20purposes.","char_start":30185,"char_end":30460}},{"surface":"privacy_data_use","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":"We use cookies and similar technologies for storing and honoring your preferences and settings, enabling you to sign in, providing interest-based advertising, combating fraud, analyzing how our products perform, and fulfilling other legitimate purposes.","caution":"The catch-all 'other legitimate purposes' language is vague and could encompass a wide range of undisclosed data uses beyond the enumerated ones.","provenance":{"source_url":"https://privacy.microsoft.com/en-us/privacystatement","snapshot_sha256":"bd8555f631accf07f7fa9afa765bef51ab68005562ce311e5cea0fada88f7d23","wayback_url":"https://web.archive.org/web/20260606233758/https://www.microsoft.com/en-us/privacy/privacystatement","deep_link":"https://privacy.microsoft.com/en-us/privacystatement#:~:text=We%20use%20cookies%20and,fulfilling%20other%20legitimate%20purposes.","char_start":47747,"char_end":48000}},{"surface":"privacy_data_use","risk":"medium","confidence":"medium","tier":"All","verified":true,"quote":"Third party cookies may include: Social Media cookies designed to show you ads and content based on your social media profiles and activities on our websites; Analytics cookies to better understand how you and others use our websites so that we can make them better, and so the third parties can improve their own products and services; Advertising cookies to show you ads that are relevant to you; and Required cookies used to perform essential website functions.","caution":"Social media and advertising cookies allow third parties to build profiles based on user activity across Microsoft websites, which has significant privacy implications beyond what Microsoft itself controls.","provenance":{"source_url":"https://privacy.microsoft.com/en-us/privacystatement","snapshot_sha256":"bd8555f631accf07f7fa9afa765bef51ab68005562ce311e5cea0fada88f7d23","wayback_url":"https://web.archive.org/web/20260606233758/https://www.microsoft.com/en-us/privacy/privacystatement","deep_link":"https://privacy.microsoft.com/en-us/privacystatement#:~:text=Third%20party%20cookies%20may,perform%20essential%20website%20functions.","char_start":48452,"char_end":48916}},{"surface":"privacy_data_use","risk":"high","confidence":"medium","tier":"All","verified":true,"quote":"Because the data used for interest-based advertising is also used for other required purposes (including providing our products, analytics, and fraud detection), opting out of interest-based advertising does not stop that data collection. You will continue to get ads, although they may be less relevant to you.","caution":"Even after opting out of personalized advertising, Microsoft continues to collect the same underlying data for 'required purposes.' The opt-out is effectively limited to the ad-targeting use case, not data collection itself.","provenance":{"source_url":"https://privacy.microsoft.com/en-us/privacystatement","snapshot_sha256":"bd8555f631accf07f7fa9afa765bef51ab68005562ce311e5cea0fada88f7d23","wayback_url":"https://web.archive.org/web/20260606233758/https://www.microsoft.com/en-us/privacy/privacystatement","deep_link":"https://privacy.microsoft.com/en-us/privacystatement#:~:text=Because%20the%20data%20used,less%20relevant%20to%20you.","char_start":45723,"char_end":46034}},{"surface":"privacy_data_use","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":"When you opt out, your preference is stored in a cookie that is specific to the web browser you are using. The opt-out cookie has an expiration date of five years. If you delete the cookies on your device, you need to opt out again.","caution":"The advertising opt-out is stored in a cookie that can be lost when users clear their browser cookies, requiring them to opt out repeatedly. This creates a practical barrier to maintaining privacy preferences.","provenance":{"source_url":"https://privacy.microsoft.com/en-us/privacystatement","snapshot_sha256":"bd8555f631accf07f7fa9afa765bef51ab68005562ce311e5cea0fada88f7d23","wayback_url":"https://web.archive.org/web/20260606233758/https://www.microsoft.com/en-us/privacy/privacystatement","deep_link":"https://privacy.microsoft.com/en-us/privacystatement#:~:text=When%20you%20opt%20out%2C,to%20opt%20out%20again.","char_start":44744,"char_end":44976}},{"surface":"privacy_data_use","risk":"medium","confidence":"medium","tier":"All","verified":true,"quote":"In some cases, your ability to access or control your personal data will be limited, as required or permitted by applicable law.","caution":"Microsoft reserves the right to limit user data access and control rights based on vague 'applicable law' exceptions, which could be invoked broadly without transparency.","provenance":{"source_url":"https://privacy.microsoft.com/en-us/privacystatement","snapshot_sha256":"bd8555f631accf07f7fa9afa765bef51ab68005562ce311e5cea0fada88f7d23","wayback_url":"https://web.archive.org/web/20260606233758/https://www.microsoft.com/en-us/privacy/privacystatement","deep_link":"https://privacy.microsoft.com/en-us/privacystatement#:~:text=In%20some%20cases%2C%20your,permitted%20by%20applicable%20law.","char_start":36426,"char_end":36554}},{"surface":"privacy_data_use","risk":"medium","confidence":"medium","tier":"All","verified":true,"quote":"Interest-based advertising . Microsoft uses cookies to collect data about your online activity and identify your interests so that we can provide advertising that is most relevant to you. You can opt out of receiving interest-based advertising from Microsoft as described in the  How to access and control your personal data  section of this privacy statement.","caution":"Platform collects behavioral/activity data for interest-based advertising by default; opt-out is available but not opt-in.","provenance":{"source_url":"https://privacy.microsoft.com/en-us/privacystatement","snapshot_sha256":"bd8555f631accf07f7fa9afa765bef51ab68005562ce311e5cea0fada88f7d23","wayback_url":"https://web.archive.org/web/20260606233758/https://www.microsoft.com/en-us/privacy/privacystatement","deep_link":"https://privacy.microsoft.com/en-us/privacystatement#:~:text=Interest-based%20advertising%20.%20Microsoft,of%20this%20privacy%20statement.","char_start":52845,"char_end":53205}},{"surface":"privacy_data_use","risk":"high","confidence":"high","tier":"All","verified":true,"quote":"Note that if you use a work or school email address to create a personal Microsoft account, your employer or school may gain access to your data. In some cases, you will need to change the email address to a personal email address in order to continue accessing consumer-oriented products (such as the Xbox network).","caution":"Using a work/school email for a personal Microsoft account may inadvertently expose personal account data to the employer or school, including data from consumer products.","provenance":{"source_url":"https://privacy.microsoft.com/en-us/privacystatement","snapshot_sha256":"bd8555f631accf07f7fa9afa765bef51ab68005562ce311e5cea0fada88f7d23","wayback_url":"https://web.archive.org/web/20260606233758/https://www.microsoft.com/en-us/privacy/privacystatement","deep_link":"https://privacy.microsoft.com/en-us/privacystatement#:~:text=Note%20that%20if%20you,as%20the%20Xbox%20network).","char_start":71630,"char_end":71946}},{"surface":"privacy_data_use","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":"Social Media cookies.  We and third parties use social media cookies to show you ads and content based on your social media profiles and activity on our websites. They’re used to connect your activity on our websites to your social media profiles so the ads and content you see on our websites and on social media will better reflect your interests.","caution":"User activity on Microsoft websites is linked to social media profiles for cross-platform ad targeting.","provenance":{"source_url":"https://privacy.microsoft.com/en-us/privacystatement","snapshot_sha256":"bd8555f631accf07f7fa9afa765bef51ab68005562ce311e5cea0fada88f7d23","wayback_url":"https://web.archive.org/web/20260606233758/https://www.microsoft.com/en-us/privacy/privacystatement","deep_link":"https://privacy.microsoft.com/en-us/privacystatement#:~:text=Social%20Media%20cookies.%20We,better%20reflect%20your%20interests.","char_start":57324,"char_end":57673}},{"surface":"privacy_data_use","risk":"medium","confidence":"medium","tier":"All","verified":true,"quote":"Analytics cookies. We allow third parties to use analytics cookies to understand how you use our websites so we can make them better and the third parties can develop and improve their products, which they may use on websites that are not owned or operated by Microsoft.","caution":"Third-party analytics providers may use data collected on Microsoft sites to improve their own products used on non-Microsoft websites.","provenance":{"source_url":"https://privacy.microsoft.com/en-us/privacystatement","snapshot_sha256":"bd8555f631accf07f7fa9afa765bef51ab68005562ce311e5cea0fada88f7d23","wayback_url":"https://web.archive.org/web/20260606233758/https://www.microsoft.com/en-us/privacy/privacystatement","deep_link":"https://privacy.microsoft.com/en-us/privacystatement#:~:text=Analytics%20cookies.%20We%20allow,or%20operated%20by%20Microsoft.","char_start":57675,"char_end":57945}},{"surface":"privacy_data_use","risk":"medium","confidence":"medium","tier":"All","verified":true,"quote":"NAP . Contains an encrypted version of your country, postal code, age, gender, language and occupation, if known, based on your Microsoft account profile.","caution":"Sensitive demographic data (age, gender, occupation) is encoded in a cookie and transmitted with browsing activity.","provenance":{"source_url":"https://privacy.microsoft.com/en-us/privacystatement","snapshot_sha256":"bd8555f631accf07f7fa9afa765bef51ab68005562ce311e5cea0fada88f7d23","wayback_url":"https://web.archive.org/web/20260606233758/https://www.microsoft.com/en-us/privacy/privacystatement","deep_link":"https://privacy.microsoft.com/en-us/privacystatement#:~:text=NAP%20.%20Contains%20an,your%20Microsoft%20account%20profile.","char_start":55352,"char_end":55506}},{"surface":"privacy_data_use","risk":"medium","confidence":"medium","tier":"All","verified":true,"quote":"In addition to placing web beacons on our own websites, we sometimes work with other companies to place our web beacons on their websites or in their advertisements. This helps us to, for example, develop statistics on how often clicking on an advertisement on a Microsoft website results in a purchase or other action on the advertiser's website. It also allows us to understand your activity on the website of a Microsoft partner in connection with your use of a Microsoft product or service.","caution":"Microsoft tracks user activity on third-party partner websites via web beacons, extending surveillance beyond Microsoft-owned properties.","provenance":{"source_url":"https://privacy.microsoft.com/en-us/privacystatement","snapshot_sha256":"bd8555f631accf07f7fa9afa765bef51ab68005562ce311e5cea0fada88f7d23","wayback_url":"https://web.archive.org/web/20260606233758/https://www.microsoft.com/en-us/privacy/privacystatement","deep_link":"https://privacy.microsoft.com/en-us/privacystatement#:~:text=In%20addition%20to%20placing,Microsoft%20product%20or%20service.","char_start":61838,"char_end":62332}},{"surface":"privacy_data_use","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":"Microsoft products often contain web beacons or similar technologies from third-party analytics providers, which help us compile aggregated statistics about the effectiveness of our promotional campaigns or other operations. These technologies enable the analytics providers to set or read their own cookies or other identifiers on your device, through which they can collect information about your online activities across applications, websites, or other products.","caution":"Third-party analytics providers embedded in Microsoft products can independently collect cross-app and cross-website behavioral data via identifiers set on the user's device.","provenance":{"source_url":"https://privacy.microsoft.com/en-us/privacystatement","snapshot_sha256":"bd8555f631accf07f7fa9afa765bef51ab68005562ce311e5cea0fada88f7d23","wayback_url":"https://web.archive.org/web/20260606233758/https://www.microsoft.com/en-us/privacy/privacystatement","deep_link":"https://privacy.microsoft.com/en-us/privacystatement#:~:text=Microsoft%20products%20often%20contain,websites%2C%20or%20other%20products.","char_start":62345,"char_end":62811}},{"surface":"privacy_data_use","risk":"high","confidence":"high","tier":"Enterprise","verified":true,"quote":"Control and administer your Microsoft product and product account, including controlling privacy-related settings of the product or product account.\n Access and process your data, including the interaction data, diagnostic data, and the contents of your communications and files associated with your Microsoft product and product accounts.","caution":"When using a work/school account, the affiliated organization can access and process all user data including communications content and files — this is a significant privacy risk for enterprise/education users.","provenance":{"source_url":"https://privacy.microsoft.com/en-us/privacystatement","snapshot_sha256":"bd8555f631accf07f7fa9afa765bef51ab68005562ce311e5cea0fada88f7d23","wayback_url":"https://web.archive.org/web/20260606233758/https://www.microsoft.com/en-us/privacy/privacystatement","deep_link":"https://privacy.microsoft.com/en-us/privacystatement#:~:text=Control%20and%20administer%20your,product%20and%20product%20accounts.","char_start":64729,"char_end":65068}},{"surface":"privacy_data_use","risk":"high","confidence":"high","tier":"Enterprise","verified":true,"quote":"If you sign in to Microsoft products with a work or school account, note:\n\r\n The owner of the domain associated with your email address may control and administer your account, and access and process your data, including the contents of your communications and files, including data stored in products provided to you by your organization, and products you acquire by yourself","caution":"Domain owner (employer/school) can access contents of communications and files even in products the user personally acquired — scope extends beyond employer-provided tools.","provenance":{"source_url":"https://privacy.microsoft.com/en-us/privacystatement","snapshot_sha256":"bd8555f631accf07f7fa9afa765bef51ab68005562ce311e5cea0fada88f7d23","wayback_url":"https://web.archive.org/web/20260606233758/https://www.microsoft.com/en-us/privacy/privacystatement","deep_link":"https://privacy.microsoft.com/en-us/privacystatement#:~:text=If%20you%20sign%20in,you%20acquire%20by%20yourself","char_start":75545,"char_end":75921}},{"surface":"privacy_data_use","risk":"medium","confidence":"medium","tier":"All","verified":true,"quote":"Personal data associated with your Microsoft account includes credentials, name and contact data, payment data, device and usage data, your contacts, information about your activities, and your interests and favorites. Signing in to your Microsoft account enables personalization and consistent experiences across products and devices, permits you to use cloud data storage, allows you to make payments using payment instruments stored in your Microsoft account, and enables other features.","caution":"A broad category of personal data is associated with the Microsoft account and used for personalization and cross-product experiences, including financial and behavioral data.","provenance":{"source_url":"https://privacy.microsoft.com/en-us/privacystatement","snapshot_sha256":"bd8555f631accf07f7fa9afa765bef51ab68005562ce311e5cea0fada88f7d23","wayback_url":"https://web.archive.org/web/20260606233758/https://www.microsoft.com/en-us/privacy/privacystatement","deep_link":"https://privacy.microsoft.com/en-us/privacystatement#:~:text=Personal%20data%20associated%20with,and%20enables%20other%20features.","char_start":68215,"char_end":68705}},{"surface":"privacy_data_use","risk":"medium","confidence":"medium","tier":"All","verified":true,"quote":"When you sign in to your Microsoft account, we create a record of your sign-in, which includes the date and time, information about the product you signed in to, your sign-in name, the unique number assigned to your account, a unique identifier assigned to your device, your IP address, and your operating system and browser version.","caution":"Microsoft logs detailed technical data on every sign-in event, including device identifiers and IP address, enabling persistent tracking of user activity.","provenance":{"source_url":"https://privacy.microsoft.com/en-us/privacystatement","snapshot_sha256":"bd8555f631accf07f7fa9afa765bef51ab68005562ce311e5cea0fada88f7d23","wayback_url":"https://web.archive.org/web/20260606233758/https://www.microsoft.com/en-us/privacy/privacystatement","deep_link":"https://privacy.microsoft.com/en-us/privacystatement#:~:text=When%20you%20sign%20in,system%20and%20browser%20version.","char_start":71982,"char_end":72315}},{"surface":"privacy_data_use","risk":"high","confidence":"high","tier":"All","verified":true,"quote":"Your service provider has control over your account, including the ability to access or delete your account.  You should carefully review the terms the third party provided you to understand what it can do with your account","caution":"For third-party Microsoft accounts (e.g., ISP-provided), the service provider has full control including deletion rights, and Microsoft defers entirely to the third party's terms.","provenance":{"source_url":"https://privacy.microsoft.com/en-us/privacystatement","snapshot_sha256":"bd8555f631accf07f7fa9afa765bef51ab68005562ce311e5cea0fada88f7d23","wayback_url":"https://web.archive.org/web/20260606233758/https://www.microsoft.com/en-us/privacy/privacystatement","deep_link":"https://privacy.microsoft.com/en-us/privacystatement#:~:text=Your%20service%20provider%20has,do%20with%20your%20account","char_start":77223,"char_end":77446}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Microsoft 365 Copilot, including Microsoft 365 Copilot Search , is compliant with our existing privacy, security, and compliance commitments to Microsoft 365 commercial customers, including the General Data Protection Regulation (GDPR) and European Union (EU) Data Boundary.","caution":null,"provenance":{"source_url":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy","snapshot_sha256":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7","wayback_url":null,"deep_link":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy#:~:text=%20Microsoft%20365%20Copilot%2C,Union%20(EU)%20Data%20Boundary.","char_start":1765,"char_end":2040}},{"surface":"privacy_data_use","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":" How does Microsoft 365 Copilot use your proprietary organizational data? ","caution":null,"provenance":{"source_url":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy","snapshot_sha256":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7","wayback_url":null,"deep_link":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy#:~:text=%20How%20does%20Microsoft,proprietary%20organizational%20data%3F%20","char_start":2888,"char_end":2962}},{"surface":"privacy_data_use","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":" How does Microsoft 365 Copilot protect organizational information and data? ","caution":null,"provenance":{"source_url":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy","snapshot_sha256":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7","wayback_url":null,"deep_link":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy#:~:text=%20How%20does%20Microsoft,information%20and%20data%3F%20","char_start":2964,"char_end":3041}},{"surface":"privacy_data_use","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":" How does Microsoft 365 Copilot meet regulatory compliance requirements? ","caution":null,"provenance":{"source_url":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy","snapshot_sha256":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7","wayback_url":null,"deep_link":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy#:~:text=%20How%20does%20Microsoft,regulatory%20compliance%20requirements%3F%20","char_start":3256,"char_end":3329}},{"surface":"privacy_data_use","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":" Do privacy controls for connected experiences in Microsoft 365 Apps apply to Microsoft 365 Copilot? ","caution":null,"provenance":{"source_url":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy","snapshot_sha256":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7","wayback_url":null,"deep_link":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy#:~:text=%20Do%20privacy%20controls,Microsoft%20365%20Copilot%3F%20","char_start":3331,"char_end":3432}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Microsoft 365 Copilot provides value by connecting LLMs to your organizational data. Microsoft 365 Copilot accesses content and context through Microsoft Graph. It can generate responses anchored in your organizational data, such as user documents, emails, calendar, chats, meetings, and contacts. Microsoft 365 Copilot combines this content with the user's working context, such as the meeting a user is in now, the email exchanges the user had on a topic, or the chat conversations the user had last week. Microsoft 365 Copilot uses this combination of content and context to help provide accurate, relevant, and contextual responses.","caution":null,"provenance":{"source_url":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy","snapshot_sha256":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7","wayback_url":null,"deep_link":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy#:~:text=%20Microsoft%20365%20Copilot,relevant%2C%20and%20contextual%20responses.","char_start":3892,"char_end":4529}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Microsoft 365 Copilot only surfaces organizational data to which individual users have at least view permissions. It's important that you're using the permission models available in Microsoft 365 services, such as SharePoint, to help ensure the right users or groups have the right access to the right content within your organization. This includes permissions you give to users outside your organization through inter-tenant collaboration solutions, such as shared channels in Microsoft Teams .","caution":null,"provenance":{"source_url":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy","snapshot_sha256":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7","wayback_url":null,"deep_link":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy#:~:text=%20Microsoft%20365%20Copilot,in%20Microsoft%20Teams%20.","char_start":4694,"char_end":5191}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" When you enter prompts using Microsoft 365 Copilot, the information contained within your prompts, the data they retrieve, and the generated responses remain within the Microsoft 365 service boundary, in keeping with our current privacy, security, and compliance commitments. Microsoft 365 Copilot uses Azure OpenAI services for processing, not OpenAI's publicly available services. Azure OpenAI doesn't cache customer content and Copilot modified prompts for Microsoft 365 Copilot. For more information, see the Data stored about user interactions with Microsoft 365 Copilot section later in this article.","caution":null,"provenance":{"source_url":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy","snapshot_sha256":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7","wayback_url":null,"deep_link":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy#:~:text=%20When%20you%20enter,later%20in%20this%20article.","char_start":5193,"char_end":5800}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" When you're using web search, Microsoft 365 Copilot parses the user's prompt and identifies terms where web search would improve the quality of the response. Based on these terms, Copilot generates a search query that it sends to the Bing Search service. For more information, Data, privacy, and security for web queries in Microsoft 365 Copilot and Microsoft 365 Copilot Chat .","caution":null,"provenance":{"source_url":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy","snapshot_sha256":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7","wayback_url":null,"deep_link":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy#:~:text=%20When%20you're%20using,365%20Copilot%20Chat%20.","char_start":6091,"char_end":6470}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" When agents are enabled, Microsoft 365 Copilot determines whether it needs to use a specific agent to help provide a relevant response to the user. If an agent is needed, Microsoft 365 Copilot generates a search query to send to the agent on the user's behalf. The query is based on the user's prompt, Copilot activity history, and data the user has access to in Microsoft 365.","caution":null,"provenance":{"source_url":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy","snapshot_sha256":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7","wayback_url":null,"deep_link":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy#:~:text=%20When%20agents%20are,to%20in%20Microsoft%20365.","char_start":11312,"char_end":11690}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" The permissions model within your Microsoft 365 tenant can help ensure that data won't unintentionally leak between users, groups, and tenants. Microsoft 365 Copilot presents only data that each individual can access using the same underlying controls for data access used in other Microsoft 365 services. Semantic Index honors the user identity-based access boundary so that the grounding process only accesses content that the current user is authorized to access. For more information, see Microsoft's privacy policy and service documentation .","caution":null,"provenance":{"source_url":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy","snapshot_sha256":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7","wayback_url":null,"deep_link":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy#:~:text=%20The%20permissions%20model,and%20service%20documentation%20.","char_start":12458,"char_end":13006}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Your control over your data is reinforced by Microsoft's commitment to comply with broadly applicable privacy laws, such as the GDPR, and privacy standards, such as ISO/IEC 27018, the world's first international code of practice for cloud privacy.","caution":null,"provenance":{"source_url":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy","snapshot_sha256":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7","wayback_url":null,"deep_link":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy#:~:text=%20Your%20control%20over,practice%20for%20cloud%20privacy.","char_start":14465,"char_end":14713}},{"surface":"privacy_data_use","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":" Microsoft continues to adapt and respond to fulfill AI regulatory requirements as they evolve, so we earn and keep the trust of customers, partners, and regulators.","caution":null,"provenance":{"source_url":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy","snapshot_sha256":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7","wayback_url":null,"deep_link":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy#:~:text=%20Microsoft%20continues%20to,customers%2C%20partners%2C%20and%20regulators.","char_start":15006,"char_end":15171}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Microsoft 365 Copilot provides broad compliance offerings and certifications, including GDPR , ISO 27001 , HIPAA , and the ISO 42001 standard for AI management systems . These help support our customers on their compliance journeys, complemented by features such as contractual readiness, built-in information and communication technology risk management, and operational resilience tooling.","caution":null,"provenance":{"source_url":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy","snapshot_sha256":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7","wayback_url":null,"deep_link":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy#:~:text=%20Microsoft%20365%20Copilot,and%20operational%20resilience%20tooling.","char_start":15173,"char_end":15565}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Microsoft is committed to complying with all laws and regulations applicable to Microsoft, including the EU AI Act, to enable our AI solutions to meet evolving standards for trustworthy and responsible AI. Microsoft 365 Copilot is built on top of Microsoft's existing commitments to data security and privacy . There's no change to these commitments. Copilot is integrated into Microsoft 365 and adheres to existing privacy, security, and compliance commitments to Microsoft 365 customers.","caution":null,"provenance":{"source_url":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy","snapshot_sha256":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7","wayback_url":null,"deep_link":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy#:~:text=%20Microsoft%20is%20committed,to%20Microsoft%20365%20customers.","char_start":15567,"char_end":16057}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Work IQ is the unique intelligence layer behind Microsoft 365 Copilot and agents that helps Copilot know you, your job and your company—connecting individual and organizational knowledge to deliver intelligence built just for you and the flow of your work. ","caution":null,"provenance":{"source_url":"https://www.microsoft.com/en-us/microsoft-365/copilot/copilot-for-work","snapshot_sha256":"e6745f65d0fb4f4a947bf141e628b2ef6705f6ff07b279f8c1f93f501c65ef5e","wayback_url":null,"deep_link":"https://www.microsoft.com/en-us/microsoft-365/copilot/copilot-for-work#:~:text=%20Work%20IQ%20is,of%20your%20work.%20","char_start":1647,"char_end":1905}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Work IQ starts with your work and business data—all the rich knowledge in your emails, files, meetings, chats, and transactions—capturing how work gets done across your organization. ","caution":null,"provenance":{"source_url":"https://www.microsoft.com/en-us/microsoft-365/copilot/copilot-for-work","snapshot_sha256":"e6745f65d0fb4f4a947bf141e628b2ef6705f6ff07b279f8c1f93f501c65ef5e","wayback_url":null,"deep_link":"https://www.microsoft.com/en-us/microsoft-365/copilot/copilot-for-work#:~:text=%20Work%20IQ%20starts,across%20your%20organization.%20","char_start":1976,"char_end":2160}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Work IQ uses memory to learn from your unique style, preferences, and habits, adapting to your patterns over time. ","caution":null,"provenance":{"source_url":"https://www.microsoft.com/en-us/microsoft-365/copilot/copilot-for-work","snapshot_sha256":"e6745f65d0fb4f4a947bf141e628b2ef6705f6ff07b279f8c1f93f501c65ef5e","wayback_url":null,"deep_link":"https://www.microsoft.com/en-us/microsoft-365/copilot/copilot-for-work#:~:text=%20Work%20IQ%20uses,patterns%20over%20time.%20","char_start":2201,"char_end":2317}},{"surface":"privacy_data_use","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":" Supercharge productivity, streamline tasks, and uncover insights in seconds with secure AI chat powered by Work IQ. It works across Microsoft apps and gives everyone access to agents—all in the flow of work. ","caution":null,"provenance":{"source_url":"https://www.microsoft.com/en-us/microsoft-365/copilot/copilot-for-work","snapshot_sha256":"e6745f65d0fb4f4a947bf141e628b2ef6705f6ff07b279f8c1f93f501c65ef5e","wayback_url":null,"deep_link":"https://www.microsoft.com/en-us/microsoft-365/copilot/copilot-for-work#:~:text=%20Supercharge%20productivity%2C%20streamline,flow%20of%20work.%20","char_start":2583,"char_end":2792}},{"surface":"privacy_data_use","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":" Describe what you’re looking for—as a question, phrase, or command—and find it fast with AI-powered enterprise search. With Work IQ, it goes beyond keywords to surface the right results from your work content and apps. ","caution":null,"provenance":{"source_url":"https://www.microsoft.com/en-us/microsoft-365/copilot/copilot-for-work","snapshot_sha256":"e6745f65d0fb4f4a947bf141e628b2ef6705f6ff07b279f8c1f93f501c65ef5e","wayback_url":null,"deep_link":"https://www.microsoft.com/en-us/microsoft-365/copilot/copilot-for-work#:~:text=%20Describe%20what%20you%E2%80%99re,content%20and%20apps.%20","char_start":2892,"char_end":3112}},{"surface":"privacy_data_use","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":" Bring together your Copilot chats, files, meeting notes, and project materials—then build on it. Copilot Notebooks helps you organize and analyze your content, and even create something new from it. You can also get AI-generated podcast-style summaries of your content to help you quickly catch up. ","caution":null,"provenance":{"source_url":"https://www.microsoft.com/en-us/microsoft-365/copilot/copilot-for-work","snapshot_sha256":"e6745f65d0fb4f4a947bf141e628b2ef6705f6ff07b279f8c1f93f501c65ef5e","wayback_url":null,"deep_link":"https://www.microsoft.com/en-us/microsoft-365/copilot/copilot-for-work#:~:text=%20Bring%20together%20your,quickly%20catch%20up.%20","char_start":3847,"char_end":4147}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" You own your data—and we help keep it that way. Prompts, inputs, and responses are never used to train the models. ","caution":null,"provenance":{"source_url":"https://www.microsoft.com/en-us/microsoft-365/copilot/copilot-for-work","snapshot_sha256":"e6745f65d0fb4f4a947bf141e628b2ef6705f6ff07b279f8c1f93f501c65ef5e","wayback_url":null,"deep_link":"https://www.microsoft.com/en-us/microsoft-365/copilot/copilot-for-work#:~:text=%20You%20own%20your,train%20the%20models.%20","char_start":5721,"char_end":5837}},{"surface":"moderation_enforcement","risk":"medium","confidence":"medium","tier":"All","verified":true,"quote":"By agreeing to these Terms, you’re agreeing that, when using the Services, including AI services that make decisions, or take actions, autonomously or with varying levels of human intervention, you will follow these rules: i. Don’t do anything illegal, or try to generate or share content that is illegal.\n ii. Don’t engage in any activity that exploits, harms, or threatens to harm children.\n iii. Don’t send spam or engage in phishing, or try to generate or distribute malware. Spam is unwanted or unsolicited bulk email, postings, contact requests, SMS (text messages), instant messages, or similar electronic communications. Phishing is sending emails or other electronic communications to fraudulently or unlawfully induce recipients to reveal personal or sensitive information, such as passwords, dates of birth, Social Security numbers, passport numbers, credit card information, financial information, or other sensitive information, or to gain access to accounts or records, exfiltration of documents or other sensitive information, payment and/or financial benefit. Malware includes any activity designed to cause technical harm, such as delivering malicious executables, organizing denial of service attacks or managing command and control servers.\n iv. Don’t publicly display or use the Services to generate or share inappropriate content or material (involving, for example, nudity, bestiality, pornography, offensive language, graphic violence, self-harm, or criminal activity).\n v. Don’t engage in activity that is fraudulent, false or misleading (e.g., asking for money under false pretenses, impersonating someone else, creating fake accounts, automating inauthentic activity, generating or sharing content that is intentionally deceptive, manipulating the Services to increase play count, or affect rankings, ratings, or comments).\n vi. Don’t circumvent any restrictions on access to, usage, or availability of the Services (e.g., attempting to “jailbreak” an AI system or impermissible scraping).\n vii. Don’t engage in activity that is harmful to you, the Services, or others (e.g., transmitting viruses, stalking, trying to generate or sharing content that harasses, bullies or threatens others, posting terrorist or violent extremist content, communicating hate speech, or advocating violence against others).\n viii. Don’t violate or infringe upon the rights of others (e.g., unauthorized sharing of copyrighted music or other copyrighted material, resale or other distribution of Bing maps, or taking photographs or video/audio recordings of others without their consent for processing of an individual’s biometric identifiers/information or any other purpose using any of the Services).\n ix. Don’t engage in activity that violates the privacy of others.\n x. Don’t help others break these rules.\n \r\n\n More information about our policies, moderation and enforcement processes and service specific terms is available at aka.ms/trustandsafety .\n ","caution":"The Code of Conduct is broad and includes AI-specific rules (e.g., prohibition on jailbreaking). Enforcement details are not specified here but referenced to an external URL, which may change. Violations can presumably lead to suspension or termination of account per Section 4.","provenance":{"source_url":"https://www.microsoft.com/en-us/servicesagreement","snapshot_sha256":"893e770581415b66b5388b915261019e22c0a3a81abd5f4ab1631c5e9cfb9eae","wayback_url":"https://web.archive.org/web/20260606233737/https://www.microsoft.com/en-us/servicesagreement","deep_link":"https://www.microsoft.com/en-us/servicesagreement#:~:text=By%20agreeing%20to%20these,at%20aka.ms%2Ftrustandsafety%20.%20","char_start":8195,"char_end":11160}},{"surface":"moderation_enforcement","risk":"high","confidence":"medium","tier":"All","verified":true,"quote":"We reserve the right to deny content if it exceeds limits on storage or file size allowed by the Service. We may block, remove or decline to display content if it appears to violate our Code of Conduct or another Service policy or where required by law. If you violate these terms or Policies (https://aka.ms/trustandsafety), we may take action against your account. This could include limiting access to certain features or Services, stopping providing Services, closing your Microsoft account immediately or blocking delivery of a communication (like email, file sharing or instant message) to or from the Services. Closure of your access to a Service or your account may result in forfeiture of content licenses, associated content, memberships, and Microsoft account balances associated with the account. When reviewing alleged violations of these Terms, Microsoft reserves the right to review content to resolve the issue. However, we cannot monitor the entire Services and make no attempt to do so.","caution":"Microsoft can immediately close accounts and cause forfeiture of licenses, content, memberships, and account balances with broad discretionary triggers. No cure period or pre-termination notice is guaranteed.","provenance":{"source_url":"https://www.microsoft.com/en-us/servicesagreement","snapshot_sha256":"893e770581415b66b5388b915261019e22c0a3a81abd5f4ab1631c5e9cfb9eae","wayback_url":"https://web.archive.org/web/20260606233737/https://www.microsoft.com/en-us/servicesagreement","deep_link":"https://www.microsoft.com/en-us/servicesagreement#:~:text=We%20reserve%20the%20right,attempt%20to%20do%20so.","char_start":16735,"char_end":17739}},{"surface":"moderation_enforcement","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":"If we reasonably suspect that your Microsoft account is at risk of being used by a third party fraudulently (for example, as a result of an account compromise), Microsoft may suspend your account until you can reclaim ownership. Based on the nature of the compromise, we may be required to disable access to some or all of Your Content.","caution":"Microsoft may unilaterally disable access to all user content based on its own suspicion of compromise, without a defined timeline for restoration.","provenance":{"source_url":"https://www.microsoft.com/en-us/servicesagreement","snapshot_sha256":"893e770581415b66b5388b915261019e22c0a3a81abd5f4ab1631c5e9cfb9eae","wayback_url":"https://web.archive.org/web/20260606233737/https://www.microsoft.com/en-us/servicesagreement","deep_link":"https://www.microsoft.com/en-us/servicesagreement#:~:text=If%20we%20reasonably%20suspect,all%20of%20Your%20Content.","char_start":13304,"char_end":13640}},{"surface":"moderation_enforcement","risk":"medium","confidence":"medium","tier":"All","verified":true,"quote":"Where applicable, we may use automated systems and humans to review content to identify suspected spam, viruses, fraud, phishing, malware, jailbreaking, or other illegal or harmful content or conduct.","caution":"Microsoft reserves the right to use both automated and human review of user content, with broad enumerated and open-ended categories ('or other illegal or harmful content or conduct').","provenance":{"source_url":"https://www.microsoft.com/en-us/servicesagreement","snapshot_sha256":"893e770581415b66b5388b915261019e22c0a3a81abd5f4ab1631c5e9cfb9eae","wayback_url":"https://web.archive.org/web/20260606233737/https://www.microsoft.com/en-us/servicesagreement","deep_link":"https://www.microsoft.com/en-us/servicesagreement#:~:text=Where%20applicable%2C%20we%20may,harmful%20content%20or%20conduct.","char_start":16516,"char_end":16716}},{"surface":"moderation_enforcement","risk":"medium","confidence":"high","tier":"Paid","verified":true,"quote":"We may suspend or cancel the Services if we do not receive an on time, full payment from you. Suspension or cancellation of the Services for non-payment could result in a loss of access to and use of your account and its content.","caution":"Microsoft can suspend or cancel the service for non-payment, which may result in permanent loss of access to account content with no stated cure period or advance notice requirement.","provenance":{"source_url":"https://www.microsoft.com/en-us/servicesagreement","snapshot_sha256":"893e770581415b66b5388b915261019e22c0a3a81abd5f4ab1631c5e9cfb9eae","wayback_url":"https://web.archive.org/web/20260606233737/https://www.microsoft.com/en-us/servicesagreement","deep_link":"https://www.microsoft.com/en-us/servicesagreement#:~:text=We%20may%20suspend%20or,account%20and%20its%20content.","char_start":29778,"char_end":30007}},{"surface":"moderation_enforcement","risk":"high","confidence":"high","tier":"Paid","verified":true,"quote":"If you initiate a chargeback or reversal with your bank for your payment of Services, we will deem you to have canceled as of the date that the original payment was made, and you authorize us to immediately cancel your service and/or revoke any content that was provided to you in exchange for such payment.","caution":"Initiating a bank chargeback triggers immediate retroactive cancellation and content revocation without any dispute or cure process, which could penalize users who initiate legitimate payment disputes.","provenance":{"source_url":"https://www.microsoft.com/en-us/servicesagreement","snapshot_sha256":"893e770581415b66b5388b915261019e22c0a3a81abd5f4ab1631c5e9cfb9eae","wayback_url":"https://web.archive.org/web/20260606233737/https://www.microsoft.com/en-us/servicesagreement","deep_link":"https://www.microsoft.com/en-us/servicesagreement#:~:text=If%20you%20initiate%20a,exchange%20for%20such%20payment.","char_start":35942,"char_end":36249}},{"surface":"moderation_enforcement","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":"Your Skype Manager may be suspended if group members fail to adhere to the Code of Conduct contained in this MSA.","caution":"Microsoft reserves the right to suspend a Skype Manager account based on the conduct of group members, not just the admin. This creates risk of service interruption for admins due to third-party actions.","provenance":{"source_url":"https://www.microsoft.com/en-us/servicesagreement","snapshot_sha256":"893e770581415b66b5388b915261019e22c0a3a81abd5f4ab1631c5e9cfb9eae","wayback_url":"https://web.archive.org/web/20260606233737/https://www.microsoft.com/en-us/servicesagreement","deep_link":"https://www.microsoft.com/en-us/servicesagreement#:~:text=Your%20Skype%20Manager%20may,contained%20in%20this%20MSA.","char_start":60751,"char_end":60864}},{"surface":"moderation_enforcement","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":"For any device that can connect to Xbox Services, we may automatically check your version of Xbox console software or the Xbox app software and download Xbox console or Xbox app software updates or configuration changes, including those that prevent you from accessing the Xbox Services, using unauthorized Xbox games or Xbox apps, or using unauthorized hardware peripheral devices with an Xbox console.","caution":"Microsoft reserves the right to automatically push configuration changes to user devices that can block access to services or prevent use of games and peripheral hardware, without prior notice.","provenance":{"source_url":"https://www.microsoft.com/en-us/servicesagreement","snapshot_sha256":"893e770581415b66b5388b915261019e22c0a3a81abd5f4ab1631c5e9cfb9eae","wayback_url":"https://web.archive.org/web/20260606233737/https://www.microsoft.com/en-us/servicesagreement","deep_link":"https://www.microsoft.com/en-us/servicesagreement#:~:text=For%20any%20device%20that,with%20an%20Xbox%20console.","char_start":48409,"char_end":48812}},{"surface":"moderation_enforcement","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":"Use of a virtual private network (VPN) or other technology or service that can be used to mask or obfuscate your geographic location may result in cancellation of your Rewards Account and forfeiture of your accrued Points.","caution":"VPN use can result in unilateral cancellation of Rewards Account and forfeiture of all accrued Points with no apparent appeals process described.","provenance":{"source_url":"https://www.microsoft.com/en-us/servicesagreement","snapshot_sha256":"893e770581415b66b5388b915261019e22c0a3a81abd5f4ab1631c5e9cfb9eae","wayback_url":"https://web.archive.org/web/20260606233737/https://www.microsoft.com/en-us/servicesagreement","deep_link":"https://www.microsoft.com/en-us/servicesagreement#:~:text=Use%20of%20a%20virtual,of%20your%20accrued%20Points.","char_start":75149,"char_end":75371}},{"surface":"moderation_enforcement","risk":"medium","confidence":"medium","tier":"All","verified":true,"quote":"some of our products, such as Outlook.com or OneDrive, systematically scan content in an automated manner to identify suspected spam, viruses, abusive actions, or URLs that have been flagged as fraud, phishing, or malware links; and we reserve the right to block delivery of a communication or remove content if it violates our terms.","caution":"Microsoft explicitly reserves the right to unilaterally block or remove user content without prior notice if it violates terms. Automated scanning of all content is confirmed.","provenance":{"source_url":"https://privacy.microsoft.com/en-us/privacystatement","snapshot_sha256":"bd8555f631accf07f7fa9afa765bef51ab68005562ce311e5cea0fada88f7d23","wayback_url":"https://web.archive.org/web/20260606233758/https://www.microsoft.com/en-us/privacy/privacystatement","deep_link":"https://privacy.microsoft.com/en-us/privacystatement#:~:text=some%20of%20our%20products%2C,it%20violates%20our%20terms.","char_start":25173,"char_end":25507}},{"surface":"moderation_enforcement","risk":"medium","confidence":"medium","tier":"All","verified":true,"quote":"we will retain, access, transfer, disclose, and preserve personal data, including your content (such as the content of your emails in Outlook.com, or files in private folders on OneDrive), when we have a good faith belief that doing so is necessary to do any of the following:\n\r\n Comply with applicable law or respond to valid legal process, including from law enforcement or other government agencies.\n Protect the safety of our customers, organizations, and the public — for example, to prevent spam or attempts to defraud or otherwise cause harm, or to detect, prevent, and combat harmful or illegal behavior including the creation and sharing of harmful or illegal content.\n Operate and maintain the security of our products, including to prevent or stop an attack on our computer systems or networks.\n Protect the rights or property of Microsoft, including enforcing the terms governing the use of the service","caution":"Microsoft reserves unilateral right to access and disclose private content (emails, files) based on its own 'good faith belief' without advance user notice.","provenance":{"source_url":"https://privacy.microsoft.com/en-us/privacystatement","snapshot_sha256":"bd8555f631accf07f7fa9afa765bef51ab68005562ce311e5cea0fada88f7d23","wayback_url":"https://web.archive.org/web/20260606233758/https://www.microsoft.com/en-us/privacy/privacystatement","deep_link":"https://privacy.microsoft.com/en-us/privacystatement#:~:text=we%20will%20retain%2C%20access%2C,use%20of%20the%20service","char_start":34412,"char_end":35326}},{"surface":"moderation_enforcement","risk":"high","confidence":"medium","tier":"Enterprise","verified":true,"quote":"If you lose access to your work or school account (in event of change of employment, for example), you may lose access to products and the content associated with those products, including those you acquired on your own behalf, if you used your work or school account to sign in to such products.","caution":"Users may permanently lose access to personally purchased or created content if the organizational account is revoked, even for content unrelated to the organization.","provenance":{"source_url":"https://privacy.microsoft.com/en-us/privacystatement","snapshot_sha256":"bd8555f631accf07f7fa9afa765bef51ab68005562ce311e5cea0fada88f7d23","wayback_url":"https://web.archive.org/web/20260606233758/https://www.microsoft.com/en-us/privacy/privacystatement","deep_link":"https://privacy.microsoft.com/en-us/privacystatement#:~:text=If%20you%20lose%20access,in%20to%20such%20products.","char_start":65073,"char_end":65369}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" You need to be old enough to use Copilot – usually at least 13, but sometimes 18 or older, depending on your country’s laws. Because laws vary by country, Copilot isn’t available everywhere.\n If you’re under 18, or if you use Copilot without logging in, we might turn off or limit some features for legal or safety reasons. If we ask for your birthday and country when you sign up or log in, you must give us your real information.\n Don’t use tools or computer programs (like bots or scrapers) to access Copilot. You can only use Copilot for your own personal use.","caution":null,"provenance":{"source_url":"https://www.microsoft.com/en-us/microsoft-copilot/for-individuals/termsofuse","snapshot_sha256":"c81a2e9e91bec90ad8c83816e8cf58369b3dd4bce1152ce23b383d05edc0be43","wayback_url":null,"deep_link":"https://www.microsoft.com/en-us/microsoft-copilot/for-individuals/termsofuse#:~:text=%20You%20need%20to,your%20own%20personal%20use.","char_start":3112,"char_end":3677}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" When you use Copilot, you must follow the general Code of Conduct set out in the Microsoft Services Agreement . As applied to Copilot, this means:\n Don’t use Copilot to harm yourself or others . Don’t use Copilot to help harass, bully, abuse, threaten, or intimidate other people, or otherwise harm others. Don’t use Copilot to help exploit others based on age, disability, or social or economic situations.\n Don’t damage our ability to provide Copilot to you and others . Don’t use bots or scrapers, and don’t engage in technical attacks, excess usage, prompt-based manipulation, “jailbreaking”, and other abuses.\n Don’t violate the privacy of others . Don’t use Copilot to help violate the privacy of others, including sharing their private information (e.g. “doxing”). Don’t use Copilot to infer sensitive information about others, like a person's race, political opinions, trade union membership, religious or philosophical beliefs, sex life, or sexual orientation. Don’t try to use Copilot for facial identification, to collect or process someone else’s sensitive personal data, or to try to verify someone’s identity. Don’t share or capture images, video, audio, or other content that includes other people without their consent, and don’t try to use Copilot to process someone else’s biometric identifiers or information.\n Don’t use Copilot to trick, lie to, or cheat others . Don’t use Copilot to help mislead or deceive people. Don’t use Copilot to create or share disinformation or content that will be used to impersonate, defraud, or deceive others.\n","caution":null,"provenance":{"source_url":"https://www.microsoft.com/en-us/microsoft-copilot/for-individuals/termsofuse","snapshot_sha256":"c81a2e9e91bec90ad8c83816e8cf58369b3dd4bce1152ce23b383d05edc0be43","wayback_url":null,"deep_link":"https://www.microsoft.com/en-us/microsoft-copilot/for-individuals/termsofuse#:~:text=%20When%20you%20use,or%20deceive%20others.%20","char_start":5442,"char_end":7005}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Don’t infringe the rights of others . Don’t use Copilot to infringe on other people’s legal rights, including their intellectual property and publicity rights.\n Don’t create or share inappropriate content or material . Don’t use Copilot to create or share adult content, violence or gore, hateful content, terrorism and violent extremist content, glorification of violence or suicide, child sexual exploitation or abuse material, or content that is otherwise disturbing or offensive. Don’t use Copilot to create or edit images, voice, or video of other people (e.g. “deepfakes”) without their permission.\n Don’t do anything illegal . Don’t use Copilot to break the law, or to help or encourage others to break the law.\n If you see something wrong or inappropriate from Copilot, use the Report or Feedback features in Copilot to let us know. If you have a legal concern about something Copilot says, please use the Report a Concern page to tell us.\n We may block, restrict, or remove your Prompts or other content from you that violates these Terms, or that could lead Copilot to create a Response that violates these Terms.","caution":null,"provenance":{"source_url":"https://www.microsoft.com/en-us/microsoft-copilot/for-individuals/termsofuse","snapshot_sha256":"c81a2e9e91bec90ad8c83816e8cf58369b3dd4bce1152ce23b383d05edc0be43","wayback_url":null,"deep_link":"https://www.microsoft.com/en-us/microsoft-copilot/for-individuals/termsofuse#:~:text=%20Don%E2%80%99t%20infringe%20the,that%20violates%20these%20Terms.","char_start":7005,"char_end":8129}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" We may choose to limit or stop offering or supporting Copilot or any feature within Copilot at any time and for any reason.\n Unless prohibited by law, we may limit, suspend, or permanently revoke your access to or use of Copilot (and potentially all other Services) in our sole discretion, at any time and without notice . Some of the reasons we might do this, for example, is if you breach these Terms or violate the Code of Conduct, if we suspect you’re engaged in fraudulent or illegal activity, or if your Microsoft Account or the account you use to log in to Copilot is suspended or closed. If you feel your access has been restricted by mistake, you may ask us to reevaluate our decision by submitting a request using the Report a Concern form outlining what you think we got wrong and why.","caution":null,"provenance":{"source_url":"https://www.microsoft.com/en-us/microsoft-copilot/for-individuals/termsofuse","snapshot_sha256":"c81a2e9e91bec90ad8c83816e8cf58369b3dd4bce1152ce23b383d05edc0be43","wayback_url":null,"deep_link":"https://www.microsoft.com/en-us/microsoft-copilot/for-individuals/termsofuse#:~:text=%20We%20may%20choose,got%20wrong%20and%20why.","char_start":10253,"char_end":11050}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Microsoft 365 Copilot operates with multiple protections, which include, but aren't limited to, blocking harmful content , detecting protected material , and blocking prompt injections (jailbreak attacks) .","caution":null,"provenance":{"source_url":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy","snapshot_sha256":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7","wayback_url":null,"deep_link":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy#:~:text=%20Microsoft%20365%20Copilot,injections%20(jailbreak%20attacks)%20.","char_start":2191,"char_end":2398}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" While abuse monitoring, which includes human review of content, is available in Azure OpenAI, Microsoft 365 Copilot services have opted out of it. For information about content filtering, see the How does Copilot block harmful content? section later in this article.","caution":null,"provenance":{"source_url":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy","snapshot_sha256":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7","wayback_url":null,"deep_link":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy#:~:text=%20While%20abuse%20monitoring%2C,later%20in%20this%20article.","char_start":7007,"char_end":7274}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" In the Integrated apps section of the Microsoft 365 admin center , admins can view the permissions and data access required by an agent as well as the agent's terms of use and privacy statement. Admins have full control to select which agents are allowed in their organization. A user can only access the agents that their admin allows and that the user installed or is assigned. Microsoft 365 Copilot only uses agents that are turned on by the user.","caution":null,"provenance":{"source_url":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy","snapshot_sha256":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7","wayback_url":null,"deep_link":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy#:~:text=%20In%20the%20Integrated,on%20by%20the%20user.","char_start":11692,"char_end":12143}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" When you have data that's encrypted by Microsoft Purview Information Protection, Microsoft 365 Copilot honors the usage rights granted to the user. This encryption can be applied by sensitivity labels or by restricted permissions in apps in Microsoft 365 by using Information Rights Management (IRM). For more information about using Microsoft Purview with Microsoft 365 Copilot, see Microsoft Purview data security and compliance protections for generative AI apps .","caution":null,"provenance":{"source_url":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy","snapshot_sha256":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7","wayback_url":null,"deep_link":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy#:~:text=%20When%20you%20have,generative%20AI%20apps%20.","char_start":13008,"char_end":13476}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" For content accessed through agents in Microsoft 365, encryption can exclude programmatic access, thus limiting the agent from accessing the content. For more information, see Configure usage rights for Azure Information Protection .","caution":null,"provenance":{"source_url":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy","snapshot_sha256":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7","wayback_url":null,"deep_link":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy#:~:text=%20For%20content%20accessed,Azure%20Information%20Protection%20.","char_start":14715,"char_end":14949}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Some privacy controls for connected experiences in Microsoft 365 Apps can affect the availability of Microsoft 365 Copilot features. This includes the privacy controls for connected experiences that analyze your content and the privacy control for optional connected experiences. For more information about these privacy controls, see Overview of privacy controls for Microsoft 365 Apps for enterprise .","caution":null,"provenance":{"source_url":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy","snapshot_sha256":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7","wayback_url":null,"deep_link":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy#:~:text=%20Some%20privacy%20controls,Apps%20for%20enterprise%20.","char_start":16860,"char_end":17264}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" If you turn off connected experiences that analyze your content on devices in your organization, Microsoft 365 Copilot features won't be available to your users in the following apps:","caution":null,"provenance":{"source_url":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy","snapshot_sha256":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7","wayback_url":null,"deep_link":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy#:~:text=%20If%20you%20turn,in%20the%20following%20apps%3A","char_start":17343,"char_end":17527}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" This applies to when you're running the most current version of these apps on Windows, Mac, iOS, or Android devices.","caution":null,"provenance":{"source_url":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy","snapshot_sha256":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7","wayback_url":null,"deep_link":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy#:~:text=%20This%20applies%20to,iOS%2C%20or%20Android%20devices.","char_start":17581,"char_end":17698}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" There's also a privacy control that turns off all connected experiences, including connected experiences that analyze your content. If you use that privacy control, Microsoft 365 Copilot features won't be available in the apps and on the devices described above.","caution":null,"provenance":{"source_url":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy","snapshot_sha256":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7","wayback_url":null,"deep_link":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy#:~:text=%20There's%20also%20a,the%20devices%20described%20above.","char_start":17700,"char_end":17963}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" In addition to content filtering provided by the Azure OpenAI Service, certain Microsoft 365 Copilot scenarios provide other mitigations, such as filters to help prevent workplace harms from happening. Workplace harms refers to a category of harms that can result from generative AI or models making inferences, judgments, or evaluations about an employee based on their workplace communication. Currently, that means inferences, judgments, or evaluations about an employee's performance, attitude, internal or emotional state, or personal characteristics. We restrict the use of generative AI or models from being used for these purposes.","caution":null,"provenance":{"source_url":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy","snapshot_sha256":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7","wayback_url":null,"deep_link":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy#:~:text=%20In%20addition%20to,used%20for%20these%20purposes.","char_start":21887,"char_end":22527}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" If you turn off optional connected experiences in your organization, Microsoft 365 Copilot features that are optional connected experiences won't be available to your users. For example, turning off optional connected experiences could affect the availability of web search .","caution":null,"provenance":{"source_url":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy","snapshot_sha256":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7","wayback_url":null,"deep_link":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy#:~:text=%20If%20you%20turn,of%20web%20search%20.","char_start":18025,"char_end":18301}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" There's also a privacy control that turns off all connected experiences, including optional connected experiences. If you use that privacy control, Microsoft 365 Copilot features that are optional connected experiences won't be available.","caution":null,"provenance":{"source_url":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy","snapshot_sha256":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7","wayback_url":null,"deep_link":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy#:~:text=%20There's%20also%20a,experiences%20won't%20be%20available.","char_start":18303,"char_end":18542}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" We continue to improve algorithms to proactively address issues, such as misinformation and disinformation, content blocking, data safety, and preventing the promotion of harmful or discriminatory content in line with our responsible AI principles .","caution":null,"provenance":{"source_url":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy","snapshot_sha256":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7","wayback_url":null,"deep_link":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy#:~:text=%20We%20continue%20to,responsible%20AI%20principles%20.","char_start":19018,"char_end":19268}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" To help block harmful content, Microsoft 365 Copilot uses safeguards that work alongside AI models used to generate responses. Depending on the scenario, these safeguards may include Microsoft first-party protections or, in some cases, safety mitigations built into the underlying model. These safeguards use a defense-in-depth approach and can include a mix of Microsoft first-party protections that help detect and reduce jailbreak attempts and prompt injection patterns (including cross-prompt injection attacks), content harm filters to identify harmful content in prompts or generated responses (such as Hate & Fairness, Sexual, Violence, and Self-harm), or in some scenarios, safety mitigations built into the underlying model.","caution":null,"provenance":{"source_url":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy","snapshot_sha256":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7","wayback_url":null,"deep_link":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy#:~:text=%20To%20help%20block,into%20the%20underlying%20model.","char_start":20191,"char_end":20925}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Hate and fairness-related harms refer to any content that uses pejorative or discriminatory language based on attributes like race, ethnicity, nationality, gender identity and expression, sexual orientation, religion, immigration status, ability status, personal appearance, and body size. Fairness is concerned with making sure that AI systems treat all groups of people equitably without contributing to existing societal inequities. Sexual content involves discussions about human reproductive organs, romantic relationships, acts portrayed in erotic or affectionate terms, pregnancy, physical sexual acts, including those portrayed as an assault or a forced act of sexual violence, prostitution, pornography, and abuse. Violence describes language related to physical actions that are intended to harm or kill, including actions, weapons, and related entities. Self-harm language refers to deliberate actions that are intended to injure or kill oneself.","caution":null,"provenance":{"source_url":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy","snapshot_sha256":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7","wayback_url":null,"deep_link":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy#:~:text=%20Hate%20and%20fairness-related,injure%20or%20kill%20oneself.","char_start":20927,"char_end":21885}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Yes, Microsoft 365 Copilot provides detection for protected materials, which includes text subject to copyright and code subject to licensing restrictions. This detection may not be available in all Microsoft 365 Copilot scenarios, and not all of these mitigations are relevant for all Microsoft 365 Copilot scenarios.","caution":null,"provenance":{"source_url":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy","snapshot_sha256":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7","wayback_url":null,"deep_link":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy#:~:text=%20Yes%2C%20Microsoft%20365,Microsoft%20365%20Copilot%20scenarios.","char_start":22589,"char_end":22908}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Jailbreak attacks are prompts designed to bypass Copilot's safeguards or induce non-compliant behavior. Microsoft 365 Copilot helps mitigate these attacks by using proprietary techniques, such as jailbreak and cross-prompt injection attack (XPIA) classifiers. These classifiers analyze inputs to the Copilot service and help block high-risk prompts prior to model execution. These classifiers may not be available in all Microsoft 365 Copilot scenarios.","caution":null,"provenance":{"source_url":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy","snapshot_sha256":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7","wayback_url":null,"deep_link":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy#:~:text=%20Jailbreak%20attacks%20are,Microsoft%20365%20Copilot%20scenarios.","char_start":22977,"char_end":23431}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" The AI models that power Microsoft 365 Copilot are regularly updated and enhanced. Model updates bring performance improvements, more advanced reasoning, and expanded capabilities, but they don't change your security, privacy, or compliance settings. For more information, see Microsoft 365 Blog: Understanding foundation model changes in Microsoft 365 Copilot .","caution":null,"provenance":{"source_url":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy","snapshot_sha256":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7","wayback_url":null,"deep_link":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy#:~:text=%20The%20AI%20models,Microsoft%20365%20Copilot%20.","char_start":23492,"char_end":23855}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":" As AI is poised to transform our lives, we must collectively define new rules, norms, and practices for the use and impact of this technology. Microsoft has been on a Responsible AI journey since 2017, when we defined our principles and approach to ensuring this technology is used in a way that is driven by ethical principles that put people first.","caution":null,"provenance":{"source_url":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy","snapshot_sha256":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7","wayback_url":null,"deep_link":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy#:~:text=%20As%20AI%20is,that%20put%20people%20first.","char_start":23894,"char_end":24245}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" At Microsoft, we're guided by our AI principles , our Responsible AI Standard , and decades of research on AI, grounding, and privacy-preserving machine learning. A multidisciplinary team of researchers, engineers, and policy experts reviews our AI systems for potential harms and mitigations - refining training data, filtering to limit harmful content, query- and result-blocking sensitive topics, and applying Microsoft technologies like InterpretML and Fairlearn to help detect and correct data bias. We make it clear how the system makes decisions by noting limitations, linking to sources, and prompting users to review, fact-check, and adjust content based on subject-matter expertise. For more information, see Governing AI: A Blueprint for the Future .","caution":null,"provenance":{"source_url":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy","snapshot_sha256":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7","wayback_url":null,"deep_link":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy#:~:text=%20At%20Microsoft%2C%20we're,for%20the%20Future%20.","char_start":24247,"char_end":25009}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":" We aim to help our customers use our AI products responsibly, sharing our learnings, and building trust-based partnerships. For these new services, we want to provide our customers with information about the intended uses, capabilities, and limitations of our AI platform service, so they have the knowledge necessary to make responsible deployment choices. We also share resources and templates with developers inside organizations and with independent software vendors (ISVs), to help them build effective, safe, and transparent AI solutions.","caution":null,"provenance":{"source_url":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy","snapshot_sha256":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7","wayback_url":null,"deep_link":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy#:~:text=%20We%20aim%20to,and%20transparent%20AI%20solutions.","char_start":25011,"char_end":25556}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":" Copilot is built on a comprehensive approach to enterprise-grade security and responsible AI—so you can move faster without compromising the safeguards your business depends on. ","caution":null,"provenance":{"source_url":"https://www.microsoft.com/en-us/microsoft-365/copilot/copilot-for-work","snapshot_sha256":"e6745f65d0fb4f4a947bf141e628b2ef6705f6ff07b279f8c1f93f501c65ef5e","wayback_url":null,"deep_link":"https://www.microsoft.com/en-us/microsoft-365/copilot/copilot-for-work#:~:text=%20Copilot%20is%20built,business%20depends%20on.%20","char_start":5442,"char_end":5621}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":" Copilot inherits your Microsoft 365 permissions, sensitivity labels, and retention policies—so people only see what they’re meant to. ","caution":null,"provenance":{"source_url":"https://www.microsoft.com/en-us/microsoft-365/copilot/copilot-for-work","snapshot_sha256":"e6745f65d0fb4f4a947bf141e628b2ef6705f6ff07b279f8c1f93f501c65ef5e","wayback_url":null,"deep_link":"https://www.microsoft.com/en-us/microsoft-365/copilot/copilot-for-work#:~:text=%20Copilot%20inherits%20your,they%E2%80%99re%20meant%20to.%20","char_start":5889,"char_end":6024}},{"surface":"data_retention","risk":"medium","confidence":"medium","tier":"All","verified":true,"quote":"You must use your Microsoft account to keep it active. This means you must sign in at least once in a two-year period to keep your Microsoft account, and associated Services (unless specified otherwise), active, unless a longer period is provided in the Microsoft account activity policy at https://go.microsoft.com/fwlink/p/?linkid=2086738 or in an offer for a paid portion of the Services. If you don’t sign in during this time, we will assume your Microsoft account is inactive and will close it for you. Please see section 4.a.iv.2 for the consequences of a closed Microsoft account. You must sign into your Outlook.com inbox and your OneDrive (separately) at least once in a one-year period, otherwise we will close your Outlook.com inbox and your OneDrive for you.","caution":"Inactivity (failure to sign in within 2 years for the account, 1 year for Outlook/OneDrive) will result in account or service closure. Consequences for closure (including data deletion) are referenced to Section 4.a.iv.2 which is not included in the provided document text. Users risk losing stored data upon inactivity.","provenance":{"source_url":"https://www.microsoft.com/en-us/servicesagreement","snapshot_sha256":"893e770581415b66b5388b915261019e22c0a3a81abd5f4ab1631c5e9cfb9eae","wayback_url":"https://web.archive.org/web/20260606233737/https://www.microsoft.com/en-us/servicesagreement","deep_link":"https://www.microsoft.com/en-us/servicesagreement#:~:text=You%20must%20use%20your,your%20OneDrive%20for%20you.","char_start":12529,"char_end":13303}},{"surface":"data_retention","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":"If your Microsoft account is closed (whether by you or us), a few things happen. First, your right to use the Microsoft account to access the Services stops immediately. Second, we’ll delete Data or Your Content associated with your Microsoft account or will otherwise disassociate it from you and your Microsoft account (unless we are required by law to keep it, return it, or transfer it to you or a third party identified by you). You should have a regular backup plan as Microsoft won’t be able to retrieve Your Content or Data once your account is closed. Third, you may lose access to products you’ve acquired.","caution":"Data is deleted or disassociated upon account closure with no guaranteed retrieval; users bear full responsibility for backups. Law-based retention exceptions are undefined in scope.","provenance":{"source_url":"https://www.microsoft.com/en-us/servicesagreement","snapshot_sha256":"893e770581415b66b5388b915261019e22c0a3a81abd5f4ab1631c5e9cfb9eae","wayback_url":"https://web.archive.org/web/20260606233737/https://www.microsoft.com/en-us/servicesagreement","deep_link":"https://www.microsoft.com/en-us/servicesagreement#:~:text=If%20your%20Microsoft%20account,to%20products%20you%E2%80%99ve%20acquired.","char_start":15154,"char_end":15770}},{"surface":"data_retention","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":"If your Services are canceled (whether by you or us), first your right to access the Services stops immediately and your license to the software related to the Services ends. Second, we’ll delete Data or Your Content associated with your Service or will otherwise disassociate it from you and your Microsoft account (unless we are required by law to keep it, return it, or transfer it to you or a third party identified by you). As a result you may no longer be able to access any of the Services (or Your Content that you’ve stored on those Services). You should have a regular backup plan.","caution":"Service cancellation triggers immediate deletion or disassociation of data, mirroring account-closure terms. No grace period for data export is mentioned.","provenance":{"source_url":"https://www.microsoft.com/en-us/servicesagreement","snapshot_sha256":"893e770581415b66b5388b915261019e22c0a3a81abd5f4ab1631c5e9cfb9eae","wayback_url":"https://web.archive.org/web/20260606233737/https://www.microsoft.com/en-us/servicesagreement","deep_link":"https://www.microsoft.com/en-us/servicesagreement#:~:text=If%20your%20Services%20are,a%20regular%20backup%20plan.","char_start":20977,"char_end":21568}},{"surface":"data_retention","risk":"medium","confidence":"medium","tier":"Paid","verified":true,"quote":"If you cancel, your access to the Services ends at the end of your current Service period or, if we bill your account on a periodic basis, at the end of the period in which you canceled.","caution":"The clause addresses when access ends but does not specify how long Microsoft retains user data after cancellation or what happens to stored content, creating uncertainty about data retention post-cancellation.","provenance":{"source_url":"https://www.microsoft.com/en-us/servicesagreement","snapshot_sha256":"893e770581415b66b5388b915261019e22c0a3a81abd5f4ab1631c5e9cfb9eae","wayback_url":"https://web.archive.org/web/20260606233737/https://www.microsoft.com/en-us/servicesagreement","deep_link":"https://www.microsoft.com/en-us/servicesagreement#:~:text=If%20you%20cancel%2C%20your,in%20which%20you%20canceled.","char_start":35755,"char_end":35941}},{"surface":"data_retention","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":"If you choose to unlink a Linked Account from a Skype Manager group, any allocated subscriptions, Skype Credit or Skype Numbers will not be retrievable and Your Content or material associated with the unlinked account will no longer be accessible by you.","caution":"Unlinking a Skype Manager account results in permanent, irreversible loss of content, credits, subscriptions, and numbers associated with that account. There is no data portability or recovery mechanism disclosed.","provenance":{"source_url":"https://www.microsoft.com/en-us/servicesagreement","snapshot_sha256":"893e770581415b66b5388b915261019e22c0a3a81abd5f4ab1631c5e9cfb9eae","wayback_url":"https://web.archive.org/web/20260606233737/https://www.microsoft.com/en-us/servicesagreement","deep_link":"https://www.microsoft.com/en-us/servicesagreement#:~:text=If%20you%20choose%20to,be%20accessible%20by%20you.","char_start":60365,"char_end":60619}},{"surface":"data_retention","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":"If you do not use your Skype Credit for a period of 180 days, Skype will place your Skype Credit on inactive status. You can reactivate the Skype Credit by following the reactivation link at http://www.skype.com/go/store.reactivate.credit . Available calling destinations may change from time to time. If your Microsoft account is closed, for any reason, any unused Skype Credit associated with your Microsoft account will be lost and cannot be retrieved. Skype Credits may not be transferred to others.","caution":"Skype Credits are permanently forfeited upon account closure regardless of reason, and go inactive after 180 days of non-use. There is no refund or transfer right, creating financial risk for users with significant pre-paid balances.","provenance":{"source_url":"https://www.microsoft.com/en-us/servicesagreement","snapshot_sha256":"893e770581415b66b5388b915261019e22c0a3a81abd5f4ab1631c5e9cfb9eae","wayback_url":"https://web.archive.org/web/20260606233737/https://www.microsoft.com/en-us/servicesagreement","deep_link":"https://www.microsoft.com/en-us/servicesagreement#:~:text=If%20you%20do%20not,be%20transferred%20to%20others.","char_start":62488,"char_end":62991}},{"surface":"data_retention","risk":"high","confidence":"high","tier":"All","verified":true,"quote":"If you fail to remove excess content or obtain sufficient additional storage after receiving notice from Microsoft, we reserve the right to delete or disable access to Your Content.","caution":"Microsoft may permanently delete user content stored in Outlook.com upon storage quota breach without a clearly defined grace period or recovery mechanism.","provenance":{"source_url":"https://www.microsoft.com/en-us/servicesagreement","snapshot_sha256":"893e770581415b66b5388b915261019e22c0a3a81abd5f4ab1631c5e9cfb9eae","wayback_url":"https://web.archive.org/web/20260606233737/https://www.microsoft.com/en-us/servicesagreement","deep_link":"https://www.microsoft.com/en-us/servicesagreement#:~:text=If%20you%20fail%20to,access%20to%20Your%20Content.","char_start":72508,"char_end":72689}},{"surface":"data_retention","risk":"medium","confidence":"medium","tier":"All","verified":true,"quote":"we will retain, access, transfer, disclose, and preserve personal data, including your content (such as the content of your emails in Outlook.com, or files in private folders on OneDrive), when we have a good faith belief that doing so is necessary to do any of the following","caution":"Microsoft retains and preserves personal data and user content based on its own good-faith determination; no specific retention periods are stated in this excerpt.","provenance":{"source_url":"https://privacy.microsoft.com/en-us/privacystatement","snapshot_sha256":"bd8555f631accf07f7fa9afa765bef51ab68005562ce311e5cea0fada88f7d23","wayback_url":"https://web.archive.org/web/20260606233758/https://www.microsoft.com/en-us/privacy/privacystatement","deep_link":"https://privacy.microsoft.com/en-us/privacystatement#:~:text=we%20will%20retain%2C%20access%2C,any%20of%20the%20following","char_start":34412,"char_end":34687}},{"surface":"data_retention","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":" What data is stored about user interactions with Microsoft 365 Copilot? ","caution":null,"provenance":{"source_url":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy","snapshot_sha256":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7","wayback_url":null,"deep_link":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy#:~:text=%20What%20data%20is,Microsoft%20365%20Copilot%3F%20","char_start":3043,"char_end":3116}},{"surface":"data_retention","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" When a user interacts with Microsoft 365 Copilot (using apps such as Word, PowerPoint, Excel, OneNote, Loop, or Whiteboard), we store data about these interactions. The stored data includes the user's prompt and Copilot's response, including citations to any information used to ground Copilot's response. We refer to the user's prompt and Copilot's response to that prompt as the \"content of interactions\" and the record of those interactions is the user's Copilot activity history. For example, this stored data provides users with Copilot activity history in Microsoft 365 Copilot Chat (previously named Business Chat) and meetings in Microsoft Teams . This data is processed and stored in alignment with contractual commitments with your organization's other content in Microsoft 365. The data is encrypted while it's stored and isn't used to train foundation LLMs, including those used by Microsoft 365 Copilot.","caution":null,"provenance":{"source_url":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy","snapshot_sha256":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7","wayback_url":null,"deep_link":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy#:~:text=%20When%20a%20user,by%20Microsoft%20365%20Copilot.","char_start":7842,"char_end":8759}},{"surface":"data_retention","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Your users can delete their Copilot activity history, which includes their prompts and the responses Copilot returns, by going to the My Account portal . For more information, see Delete your Microsoft 365 Copilot activity history .","caution":null,"provenance":{"source_url":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy","snapshot_sha256":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7","wayback_url":null,"deep_link":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy#:~:text=%20Your%20users%20can,Copilot%20activity%20history%20.","char_start":9371,"char_end":9604}},{"surface":"tier_differences","risk":"medium","confidence":"medium","tier":"All","verified":true,"quote":"We may release the Services or their features in a preview or beta version, which may not work correctly or in\r\n the same way the final version may wor","caution":"Beta/preview releases may behave differently from final versions with no implied warranty of functionality, but it is unclear whether beta users receive any differentiated terms or reduced liability protections.","provenance":{"source_url":"https://www.microsoft.com/en-us/servicesagreement","snapshot_sha256":"893e770581415b66b5388b915261019e22c0a3a81abd5f4ab1631c5e9cfb9eae","wayback_url":"https://web.archive.org/web/20260606233737/https://www.microsoft.com/en-us/servicesagreement","deep_link":"https://www.microsoft.com/en-us/servicesagreement#:~:text=We%20may%20release%20the,final%20version%20may%20wor","char_start":26175,"char_end":26326}},{"surface":"tier_differences","risk":"medium","confidence":"medium","tier":"All","verified":true,"quote":"For use of free and paid consumer Skype-branded Services, you're contracting with, and all references to “Microsoft” in these Terms mean, Skype Communications S.à.r.l, 23 – 29 Rives de Clausen, L-2165 Luxembourg. For all other Services, you're contracting with Microsoft Corporation, One Microsoft Way, Redmond, WA 98052, U.S.A.","caution":"The contracting entity differs by service type: Skype services contract with a Luxembourg entity (Skype Communications S.à.r.l), while all other services contract with Microsoft Corporation (US). This affects applicable law, enforcement jurisdiction, and user rights.","provenance":{"source_url":"https://www.microsoft.com/en-us/servicesagreement","snapshot_sha256":"893e770581415b66b5388b915261019e22c0a3a81abd5f4ab1631c5e9cfb9eae","wayback_url":"https://web.archive.org/web/20260606233737/https://www.microsoft.com/en-us/servicesagreement","deep_link":"https://www.microsoft.com/en-us/servicesagreement#:~:text=For%20use%20of%20free,Redmond%2C%20WA%2098052%2C%20U.S.A.","char_start":40328,"char_end":40656}},{"surface":"tier_differences","risk":"medium","confidence":"medium","tier":"Free","verified":true,"quote":"Microsoft 365 Family, Microsoft 365 Personal, Microsoft 365 Basic, Sway, OneNote.com and any other Microsoft 365 app or Service or Office-branded Service is for your personal, noncommercial use, unless you have commercial use rights under a separate agreement with Microsoft.","caution":"Commercial use rights for Microsoft 365 are only available under a separate agreement, distinguishing personal/free tiers from commercial/enterprise tiers.","provenance":{"source_url":"https://www.microsoft.com/en-us/servicesagreement","snapshot_sha256":"893e770581415b66b5388b915261019e22c0a3a81abd5f4ab1631c5e9cfb9eae","wayback_url":"https://web.archive.org/web/20260606233737/https://www.microsoft.com/en-us/servicesagreement","deep_link":"https://www.microsoft.com/en-us/servicesagreement#:~:text=Microsoft%20365%20Family%2C%20Microsoft,separate%20agreement%20with%20Microsoft.","char_start":67997,"char_end":68272}},{"surface":"tier_differences","risk":"low","confidence":"high","tier":"Enterprise","verified":true,"quote":"For Microsoft products provided by your K-12 school, including Microsoft 365 Education, Microsoft will:\n\r\n not collect or use student personal data beyond that needed for authorized educational or school purposes;\n not sell or rent student personal data;\n not use or share student personal data for advertising or similar commercial purposes, such as behavioral targeting of advertisements to students;\n not build a personal profile of a student, other than for supporting authorized educational or school purposes or as authorized by the parent, guardian, or student of appropriate age; and\n require that our vendors with whom student personal data is shared to deliver the educational service, if any, are obligated to implement these same commitments for student personal data","caution":null,"provenance":{"source_url":"https://privacy.microsoft.com/en-us/privacystatement","snapshot_sha256":"bd8555f631accf07f7fa9afa765bef51ab68005562ce311e5cea0fada88f7d23","wayback_url":"https://web.archive.org/web/20260606233758/https://www.microsoft.com/en-us/privacy/privacystatement","deep_link":"https://privacy.microsoft.com/en-us/privacystatement#:~:text=For%20Microsoft%20products%20provided,for%20student%20personal%20data","char_start":67240,"char_end":68019}},{"surface":"tier_differences","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" We've added terms for Copilot Health (which take effect immediately).\n We’ve included a link to the Payment Services Terms , which apply if you use payment and wallet-related features in Copilot.\n We’ve updated our disclosures and warnings to be clearer about how you should and shouldn’t use Copilot.\n We’ve made other minor formatting and wording changes to accurately reflect current product experiences.","caution":null,"provenance":{"source_url":"https://www.microsoft.com/en-us/microsoft-copilot/for-individuals/termsofuse","snapshot_sha256":"c81a2e9e91bec90ad8c83816e8cf58369b3dd4bce1152ce23b383d05edc0be43","wayback_url":null,"deep_link":"https://www.microsoft.com/en-us/microsoft-copilot/for-individuals/termsofuse#:~:text=%20We've%20added%20terms,reflect%20current%20product%20experiences.","char_start":471,"char_end":879}},{"surface":"tier_differences","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" These Terms don’t apply to Microsoft 365 Copilot apps or services unless that specific app or service says that these Terms apply.","caution":null,"provenance":{"source_url":"https://www.microsoft.com/en-us/microsoft-copilot/for-individuals/termsofuse","snapshot_sha256":"c81a2e9e91bec90ad8c83816e8cf58369b3dd4bce1152ce23b383d05edc0be43","wayback_url":null,"deep_link":"https://www.microsoft.com/en-us/microsoft-copilot/for-individuals/termsofuse#:~:text=%20These%20Terms%20don%E2%80%99t,that%20these%20Terms%20apply.","char_start":1846,"char_end":1977}},{"surface":"tier_differences","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":" Add Copilot to your Microsoft 365 plan, get both together if you’re new, or try Copilot Chat today.","caution":null,"provenance":{"source_url":"https://www.microsoft.com/en-us/microsoft-365/copilot/copilot-for-work","snapshot_sha256":"e6745f65d0fb4f4a947bf141e628b2ef6705f6ff07b279f8c1f93f501c65ef5e","wayback_url":null,"deep_link":"https://www.microsoft.com/en-us/microsoft-365/copilot/copilot-for-work#:~:text=%20Add%20Copilot%20to,try%20Copilot%20Chat%20today.","char_start":6530,"char_end":6630}},{"surface":"indemnity_liability","risk":"high","confidence":"medium","tier":"All","verified":true,"quote":"You agree to assume all risk and liability arising from your use of these Third-Party Apps and Services and that Microsoft is not responsible for any issues arising out of your use of them. Microsoft is not responsible or liable to you or others for information or services provided by any Third-Party Apps and Services.","caution":"User assumes all risk and liability for third-party integrations; Microsoft fully disclaims liability for third-party services accessible through its platform.","provenance":{"source_url":"https://www.microsoft.com/en-us/servicesagreement","snapshot_sha256":"893e770581415b66b5388b915261019e22c0a3a81abd5f4ab1631c5e9cfb9eae","wayback_url":"https://web.archive.org/web/20260606233737/https://www.microsoft.com/en-us/servicesagreement","deep_link":"https://www.microsoft.com/en-us/servicesagreement#:~:text=You%20agree%20to%20assume,Third-Party%20Apps%20and%20Services.","char_start":23391,"char_end":23711}},{"surface":"indemnity_liability","risk":"high","confidence":"high","tier":"All","verified":true,"quote":"If we make an error on your bill, you must tell us within 90 days after the error first appears on your bill. We will then promptly investigate the charge. If you do not tell us within that time, you release us from all liability and claims of loss resulting from the error and we won't be required to correct the error or provide a refund.","caution":"Users forfeit all liability claims and refund rights against Microsoft for billing errors not reported within 90 days, effectively a unilateral liability waiver imposed on the user by inaction.","provenance":{"source_url":"https://www.microsoft.com/en-us/servicesagreement","snapshot_sha256":"893e770581415b66b5388b915261019e22c0a3a81abd5f4ab1631c5e9cfb9eae","wayback_url":"https://web.archive.org/web/20260606233737/https://www.microsoft.com/en-us/servicesagreement","deep_link":"https://www.microsoft.com/en-us/servicesagreement#:~:text=If%20we%20make%20an,or%20provide%20a%20refund.","char_start":33799,"char_end":34139}},{"surface":"indemnity_liability","risk":"high","confidence":"medium","tier":"All","verified":true,"quote":"No refunds will be given for any charges more than 90 days old. We reserve the right to issue refunds or credits at our sole discretion. If we issue a refund or credit, we are under no obligation to issue the same or similar refund in the future.","caution":"Microsoft retains sole discretion over refunds; the hard 90-day cutoff eliminates user remedies for older charges, and no consistency obligation exists even where a refund was previously granted.","provenance":{"source_url":"https://www.microsoft.com/en-us/servicesagreement","snapshot_sha256":"893e770581415b66b5388b915261019e22c0a3a81abd5f4ab1631c5e9cfb9eae","wayback_url":"https://web.archive.org/web/20260606233737/https://www.microsoft.com/en-us/servicesagreement","deep_link":"https://www.microsoft.com/en-us/servicesagreement#:~:text=No%20refunds%20will%20be,refund%20in%20the%20future.","char_start":34465,"char_end":34711}},{"surface":"indemnity_liability","risk":"high","confidence":"medium","tier":"All","verified":true,"quote":"Unless otherwise provided by law or by a particular Service offer, all purchases are final and non-refundable.","caution":"Blanket no-refund policy for all purchases unless law requires otherwise; users have no contractual right to a refund outside of narrow statutory protections.","provenance":{"source_url":"https://www.microsoft.com/en-us/servicesagreement","snapshot_sha256":"893e770581415b66b5388b915261019e22c0a3a81abd5f4ab1631c5e9cfb9eae","wayback_url":"https://web.archive.org/web/20260606233737/https://www.microsoft.com/en-us/servicesagreement","deep_link":"https://www.microsoft.com/en-us/servicesagreement#:~:text=Unless%20otherwise%20provided%20by,are%20final%20and%20non-refundable.","char_start":34247,"char_end":34357}},{"surface":"indemnity_liability","risk":"medium","confidence":"medium","tier":"Paid","verified":true,"quote":"you may be obligated to pay cancellation charges; (iii) you may be obligated to pay all charges made to your billing account for the Services before the date of cancellation","caution":"Users may owe cancellation charges and all accrued fees up to the cancellation date, but the specific amounts and conditions are deferred to the individual service offer terms, creating uncertainty.","provenance":{"source_url":"https://www.microsoft.com/en-us/servicesagreement","snapshot_sha256":"893e770581415b66b5388b915261019e22c0a3a81abd5f4ab1631c5e9cfb9eae","wayback_url":"https://web.archive.org/web/20260606233737/https://www.microsoft.com/en-us/servicesagreement","deep_link":"https://www.microsoft.com/en-us/servicesagreement#:~:text=you%20may%20be%20obligated,the%20date%20of%20cancellation","char_start":35435,"char_end":35608}},{"surface":"indemnity_liability","risk":"high","confidence":"medium","tier":"All","verified":true,"quote":"MICROSOFT, AND OUR AFFILIATES, RESELLERS, DISTRIBUTORS, AND VENDORS, MAKE NO WARRANTIES, EXPRESS OR IMPLIED, GUARANTEES\r\n OR CONDITIONS WITH RESPECT TO YOUR USE OF THE SERVICES. YOU UNDERSTAND THAT USE OF THE SERVICES IS AT YOUR OWN RISK AND THAT\r\n WE PROVIDE THE SERVICES ON AN "AS IS" BASIS "WITH ALL FAULTS" AND "AS AVAILABLE." YOU BEAR\r\n THE ENTIRE RISK OF USING THE SERVICES. MICROSOFT DOESN'T GUARANTEE THE ACCURACY OR TIMELINESS OF THE SERVICES. \r\n TO THE EXTENT PERMITTED UNDER YOUR LOCAL LAW, WE EXCLUDE ANY IMPLIED WARRANTIES, INCLUDING FOR MERCHANTABILITY,\r\n SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, WORKMANLIKE EFFORT, AND NON-INFRINGEMENT. YOU MAY HAVE CERTAIN RIGHTS\r\n UNDER YOUR LOCAL LAW. NOTHING IN THESE TERMS IS INTENDED TO AFFECT THOSE RIGHTS, IF THEY ARE APPLICABLE. YOU ACKNOWLEDGE\r\n THAT COMPUTER AND TELECOMMUNICATIONS SYSTEMS ARE NOT FAULT-FREE AND OCCASIONAL PERIODS OF DOWNTIME OCCUR. WE DO NOT GUARANTEE\r\n THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE OR THAT CONTENT LOSS WON'T OCCUR, NOR DO WE GUARANTEE\r\n ANY CONNECTION TO OR TRANSMISSION FROM THE COMPUTER NETWORKS. ","caution":"Comprehensive warranty disclaimer shifts all risk of service failure, inaccuracy, data loss, and downtime entirely to the user.","provenance":{"source_url":"https://www.microsoft.com/en-us/servicesagreement","snapshot_sha256":"893e770581415b66b5388b915261019e22c0a3a81abd5f4ab1631c5e9cfb9eae","wayback_url":"https://web.archive.org/web/20260606233737/https://www.microsoft.com/en-us/servicesagreement","deep_link":"https://www.microsoft.com/en-us/servicesagreement#:~:text=MICROSOFT%2C%20AND%20OUR%20AFFILIATES%2C,THE%20COMPUTER%20NETWORKS.%20","char_start":41374,"char_end":42531}},{"surface":"indemnity_liability","risk":"high","confidence":"high","tier":"All","verified":true,"quote":"If you have any basis for recovering damages (including breach of these Terms), you agree that your exclusive remedy is\r\n to recover, from Microsoft or any affiliates, resellers, distributors, Third-Party Apps and Services providers, and vendors,\r\n direct damages up to an amount equal to your Services fee for the month during which the loss or breach occurred (or up to $10.00\r\n if the Services are free). You can't recover any other damages or losses, including direct, consequential,\r\n lost profits, special, indirect, incidental, or punitive. These limitations and exclusions apply even if this remedy\r\n doesn't fully compensate you for any losses or fails of its essential purpose or if we knew or should have known about\r\n the possibility of the damages. To the maximum extent permitted by law, these limitations and exclusions apply to anything\r\n or any claims related to these Terms, the Services, or the software related to the Service","caution":"Damages recovery is capped at one month's fee or $10 for free services; all consequential, indirect, lost profits, and punitive damages are excluded even if Microsoft had prior knowledge of potential harm.","provenance":{"source_url":"https://www.microsoft.com/en-us/servicesagreement","snapshot_sha256":"893e770581415b66b5388b915261019e22c0a3a81abd5f4ab1631c5e9cfb9eae","wayback_url":"https://web.archive.org/web/20260606233737/https://www.microsoft.com/en-us/servicesagreement","deep_link":"https://www.microsoft.com/en-us/servicesagreement#:~:text=If%20you%20have%20any,related%20to%20the%20Service","char_start":42611,"char_end":43556}},{"surface":"indemnity_liability","risk":"medium","confidence":"medium","tier":"All","verified":true,"quote":"You agree to process any personal information of your Linked Account users in accordance with all applicable data protection laws. Your Skype Manager may be suspended if group members fail to adhere to the Code of Conduct contained in this MSA.","caution":"Skype Manager admins bear full data protection compliance responsibility for their linked account users' personal data, and face suspension if group members violate the Code of Conduct—even if the admin did not personally commit the violation.","provenance":{"source_url":"https://www.microsoft.com/en-us/servicesagreement","snapshot_sha256":"893e770581415b66b5388b915261019e22c0a3a81abd5f4ab1631c5e9cfb9eae","wayback_url":"https://web.archive.org/web/20260606233737/https://www.microsoft.com/en-us/servicesagreement","deep_link":"https://www.microsoft.com/en-us/servicesagreement#:~:text=You%20agree%20to%20process,contained%20in%20this%20MSA.","char_start":60620,"char_end":60864}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Copilot is an AI-powered conversational service. Copilot will generate Responses to Prompts you submit and may also offer you Responses directly in your ongoing conversations or for things you have asked Copilot to remember.\n Copilot tries to give you good answers, but it can make mistakes. Sometimes, the sources Copilot uses may not be reliable, relevant, or accurate, and sometimes, Copilot may give you wrong information. When responding, Copilot may use information it finds on the internet, and we don’t control that content. You might see Responses that seem convincing but are incomplete, inaccurate, or inappropriate.\n Always use your judgment and check the information you get from Copilot before you make decisions or act. Carefully review Responses and Creations before sharing them so you’re not exposing personal information you wouldn’t want others to see.\n If you see something wrong or inappropriate from Copilot, use the Report or Feedback features in Copilot to let us know. If you have a legal concern about something Copilot says, please use the Report a Concern page to tell us.\n Because of the way Copilot works, the Responses you get from Copilot may not be unique to you. Copilot may give the same or similar Responses and Creations to Microsoft, or to other people. Other people may send similar Prompts as yours, and they could get the same, similar, or different Responses and Creations.\n By using Copilot, you’re telling us that: \n You’ve read, understood, and agree to these Terms, and will abide by the Code of Conduct (below).\n You’ll use Copilot only in lawful ways and in compliance with all applicable laws.\n You won’t use Copilot to violate our or anyone else’s rights.","caution":null,"provenance":{"source_url":"https://www.microsoft.com/en-us/microsoft-copilot/for-individuals/termsofuse","snapshot_sha256":"c81a2e9e91bec90ad8c83816e8cf58369b3dd4bce1152ce23b383d05edc0be43","wayback_url":null,"deep_link":"https://www.microsoft.com/en-us/microsoft-copilot/for-individuals/termsofuse#:~:text=%20Copilot%20is%20an,or%20anyone%20else%E2%80%99s%20rights.","char_start":3707,"char_end":5414}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Depending on your location and other factors, we may offer you the opportunity to browse, shop and buy certain products through Copilot. If you use Copilot to buy something, it’s sold and shipped by a third party (“ Merchant ”), not by us. We don’t process payments for your purchases through Copilot.\n Anything you buy with Copilot is subject to the Merchant’s terms and conditions (including pricing, fees, and shipping, cancellation, and refund policies). You are responsible for reading and complying with the Merchant’s terms that apply to your purchase, including how the Merchant collects and uses your personal information under its privacy policy.\n We aren’t responsible or liable for any dispute between you and the Merchant about your purchase. If you have any disputes or questions about any product you purchase through Copilot, you must address it directly with the Merchant. If you have disputes or questions about your payment for the product, you must address it with your payment issuer, bank, or wallet provider.\n We collect, store, use, and share your personal information, including your payment information and purchases you make, in accordance with the Microsoft Privacy Statement . You authorize each Merchant to share with us information about you and your purchase, and for us to send information (including your personal information and transaction details) to the Merchant, the Merchant’s payment processor, our payment processor, or other third party necessary to complete your purchase.","caution":null,"provenance":{"source_url":"https://www.microsoft.com/en-us/microsoft-copilot/for-individuals/termsofuse","snapshot_sha256":"c81a2e9e91bec90ad8c83816e8cf58369b3dd4bce1152ce23b383d05edc0be43","wayback_url":null,"deep_link":"https://www.microsoft.com/en-us/microsoft-copilot/for-individuals/termsofuse#:~:text=%20Depending%20on%20your,to%20complete%20your%20purchase.","char_start":11081,"char_end":12598}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Copilot may include advertising.\n Copilot may include both automated and manual (human) processing of data. You shouldn’t share any information with Copilot that you don’t want us to review.\n We plan to continue to develop and improve Copilot, but we make no guarantees or promises about how Copilot will operate or that it will operate as intended.\n Sometimes, we may offer certain features or services as part of “Copilot Labs.” These features and services are highly experimental and may not always work as intended. We may add, modify, or remove features or services from Copilot Labs at any time for any reason.\n We may limit the speed or performance of Copilot as we think necessary.\n When you request that Copilot take Actions on your behalf, you are solely responsible for those Actions and any results or consequences.\n Copilot can make mistakes, and it may not work as intended. Do not use Copilot as a substitute for professional advice. Always verify the accuracy of information presented by Copilot before you rely on it. We are not responsible for any consequences that arise from your use of or reliance on Copilot. \n WITHOUT LIMITING SECTION 12 OF THE MICROSOFT SERVICES AGREEMENT IN ANY WAY, BUT FOR THE SAKE OF CLARITY, WE DO NOT MAKE ANY WARRANTY OR REPRESENTATION OF ANY KIND ABOUT COPILOT. For example, we can’t promise that any Copilot’s Responses won’t infringe someone else’s rights (like their copyrights, trademarks, or rights of privacy) or defame them. ","caution":null,"provenance":{"source_url":"https://www.microsoft.com/en-us/microsoft-copilot/for-individuals/termsofuse","snapshot_sha256":"c81a2e9e91bec90ad8c83816e8cf58369b3dd4bce1152ce23b383d05edc0be43","wayback_url":null,"deep_link":"https://www.microsoft.com/en-us/microsoft-copilot/for-individuals/termsofuse#:~:text=%20Copilot%20may%20include,or%20defame%20them.%20","char_start":12643,"char_end":14125}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"You are solely responsible if you choose to publish or share Copilot’s Responses publicly or with any other person.\n You agree to indemnify us and hold us harmless (including our affiliates, employees and any other agents) from and against any claims, losses, and expenses (including attorneys' fees) arising from or relating to your use of Copilot, including without limitation your use, sharing, or publication of any Prompt, Responses, or Creations, or your breach of these Terms or violation of applicable law.\n You may stop using Copilot at any time. If you want to close your Microsoft Account, please see the Microsoft Services Agreement .","caution":null,"provenance":{"source_url":"https://www.microsoft.com/en-us/microsoft-copilot/for-individuals/termsofuse","snapshot_sha256":"c81a2e9e91bec90ad8c83816e8cf58369b3dd4bce1152ce23b383d05edc0be43","wayback_url":null,"deep_link":"https://www.microsoft.com/en-us/microsoft-copilot/for-individuals/termsofuse#:~:text=You%20are%20solely%20responsible,Microsoft%20Services%20Agreement%20.","char_start":14125,"char_end":14771}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" If a third party sues a commercial customer for copyright infringement for using Microsoft's Copilots or the output they generate, we'll defend the customer and pay the amount of any adverse judgments or settlements that result from the lawsuit, as long as the customer used the guardrails and content filters we have built into our products. For more information, see Microsoft announces new Copilot Copyright Commitment for customers .","caution":null,"provenance":{"source_url":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy","snapshot_sha256":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7","wayback_url":null,"deep_link":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy#:~:text=%20If%20a%20third,Commitment%20for%20customers%20.","char_start":19702,"char_end":20140}},{"surface":"confidentiality","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" We already implement multiple forms of protection to help prevent customers from compromising Microsoft 365 services and applications or gaining unauthorized access to other tenants or the Microsoft 365 system itself. Here are some examples of those forms of protection:","caution":null,"provenance":{"source_url":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy","snapshot_sha256":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7","wayback_url":null,"deep_link":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy#:~:text=%20We%20already%20implement,those%20forms%20of%20protection%3A","char_start":13478,"char_end":13749}},{"surface":"confidentiality","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Logical isolation of customer content within each tenant for Microsoft 365 services is achieved through Microsoft Entra authorization and role-based access control. For more information, see Microsoft 365 isolation controls .","caution":null,"provenance":{"source_url":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy","snapshot_sha256":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7","wayback_url":null,"deep_link":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy#:~:text=%20Logical%20isolation%20of,365%20isolation%20controls%20.","char_start":13753,"char_end":13979}},{"surface":"confidentiality","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Microsoft uses rigorous physical security, background screening, and a multi-layered encryption strategy to protect the confidentiality and integrity of customer content.","caution":null,"provenance":{"source_url":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy","snapshot_sha256":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7","wayback_url":null,"deep_link":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy#:~:text=%20Microsoft%20uses%20rigorous,integrity%20of%20customer%20content.","char_start":13981,"char_end":14152}},{"surface":"confidentiality","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Microsoft 365 uses service-side technologies that encrypt customer content at rest and in transit, including BitLocker, per-file encryption, Transport Layer Security (TLS), and Internet Protocol Security (IPsec). For specific details about encryption in Microsoft 365, see Encryption in the Microsoft Cloud .","caution":null,"provenance":{"source_url":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy","snapshot_sha256":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7","wayback_url":null,"deep_link":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy#:~:text=%20Microsoft%20365%20uses,the%20Microsoft%20Cloud%20.","char_start":14154,"char_end":14463}},{"surface":"subprocessors_data_sharing","risk":"high","confidence":"medium","tier":"All","verified":true,"quote":"If you do, you agree that the owner of the domain associated with your email address may be notified of the existence of your Microsoft account and its associated subscriptions, control and administer your account, and access and process your Data, including the contents of your communications and files, and that Microsoft may notify the owner of the domain if the account or Data is compromised.","caution":"When using a work/school email, the employer/institution gains broad rights to access and process all user data including communications and file contents. Users may not realize the extent of employer visibility.","provenance":{"source_url":"https://www.microsoft.com/en-us/servicesagreement","snapshot_sha256":"893e770581415b66b5388b915261019e22c0a3a81abd5f4ab1631c5e9cfb9eae","wayback_url":"https://web.archive.org/web/20260606233737/https://www.microsoft.com/en-us/servicesagreement","deep_link":"https://www.microsoft.com/en-us/servicesagreement#:~:text=If%20you%20do%2C%20you,or%20Data%20is%20compromised.","char_start":18365,"char_end":18763}},{"surface":"subprocessors_data_sharing","risk":"medium","confidence":"medium","tier":"All","verified":true,"quote":"The Services may allow you to access or acquire products, services, websites, links, content, material, games, skills, integrations, bots or applications from independent third parties (companies or people who aren’t Microsoft) ( "Third-Party Apps and Services" ). Many of our Services also help you find, make requests to, or interact with Third-Party Apps and Services and may allow or require you to share Your Content or Data with such Third-Party Apps and Services, and you understand that by using our Services you are directing them to make Third-Party Apps and Services available to you.","caution":"Using integrated third-party services may require sharing user content or data with those third parties; Microsoft treats such sharing as user-directed and disclaims responsibility.","provenance":{"source_url":"https://www.microsoft.com/en-us/servicesagreement","snapshot_sha256":"893e770581415b66b5388b915261019e22c0a3a81abd5f4ab1631c5e9cfb9eae","wayback_url":"https://web.archive.org/web/20260606233737/https://www.microsoft.com/en-us/servicesagreement","deep_link":"https://www.microsoft.com/en-us/servicesagreement#:~:text=The%20Services%20may%20allow,Services%20available%20to%20you.","char_start":21873,"char_end":22476}},{"surface":"subprocessors_data_sharing","risk":"high","confidence":"high","tier":"All","verified":true,"quote":"We also obtain data from third parties. We protect data obtained from third parties according to the practices described in this statement, plus any additional restrictions imposed by the source of the data. These third-party sources vary over time and include:\n\r\n Data brokers from which we purchase demographic data to supplement the data we collect.\n Services that make user-generated content from their service available to others, such as local business reviews or public social media posts.\n Communication services, including email providers and social networks, when you give us permission to access your data on such third-party services or networks.\n Service providers that help us determine your device’s location.\n Partners with which we offer co-branded services or engage in joint marketing activities.\n Developers who create experiences through or for Microsoft products.\n Third parties that deliver experiences through Microsoft products.\n Publicly-available sources, such as open public sector, academic, and commercial data sets and other data sources","caution":"Microsoft purchases demographic data from data brokers and ingests user data from a wide range of third-party sources including social networks, communication services, and co-branded partners. The list is described as varying 'over time,' making it difficult for users to have a stable understanding of the data ecosystem.","provenance":{"source_url":"https://privacy.microsoft.com/en-us/privacystatement","snapshot_sha256":"bd8555f631accf07f7fa9afa765bef51ab68005562ce311e5cea0fada88f7d23","wayback_url":"https://web.archive.org/web/20260606233758/https://www.microsoft.com/en-us/privacy/privacystatement","deep_link":"https://privacy.microsoft.com/en-us/privacystatement#:~:text=We%20also%20obtain%20data,and%20other%20data%20sources","char_start":6486,"char_end":7554}},{"surface":"subprocessors_data_sharing","risk":"low","confidence":"low","tier":"Paid","verified":true,"quote":"If any payment is returned unpaid or if any credit card or similar transaction is rejected or denied, Microsoft or its service providers reserve the right to collect any applicable return item, rejection or insufficient funds fee and process any such payment as an Electronic Payment.","caution":null,"provenance":{"source_url":"https://www.microsoft.com/en-us/servicesagreement","snapshot_sha256":"893e770581415b66b5388b915261019e22c0a3a81abd5f4ab1631c5e9cfb9eae","wayback_url":"https://web.archive.org/web/20260606233737/https://www.microsoft.com/en-us/servicesagreement","deep_link":"https://www.microsoft.com/en-us/servicesagreement#:~:text=If%20any%20payment%20is,as%20an%20Electronic%20Payment.","char_start":33105,"char_end":33389}},{"surface":"subprocessors_data_sharing","risk":"medium","confidence":"medium","tier":"All","verified":true,"quote":"Our websites may include web beacons, cookies, or similar technologies from Microsoft affiliates and partners as well as third parties, such as service providers acting on our behalf.","caution":"User data flows to an unspecified list of affiliates, partners, and third-party service providers via tracking technologies. The scope of these parties and their data use is not enumerated in this passage.","provenance":{"source_url":"https://privacy.microsoft.com/en-us/privacystatement","snapshot_sha256":"bd8555f631accf07f7fa9afa765bef51ab68005562ce311e5cea0fada88f7d23","wayback_url":"https://web.archive.org/web/20260606233758/https://www.microsoft.com/en-us/privacy/privacystatement","deep_link":"https://privacy.microsoft.com/en-us/privacystatement#:~:text=Our%20websites%20may%20include,acting%20on%20our%20behalf.","char_start":48265,"char_end":48448}},{"surface":"subprocessors_data_sharing","risk":"medium","confidence":"medium","tier":"All","verified":true,"quote":"When you sign up to receive Xbox Services, information about your game play, activities and usage of games and Xbox Services will be tracked and shared with applicable third parties, including game developers and publishers, in order for Microsoft to deliver the Xbox Services and for the third parties to operate non-Microsoft games and services. Additionally, if Xbox Services are accessed via third-party devices or platforms, information about your game play, activities and usage of games and Xbox Services may be tracked and shared by such third-party devices and platforms, subject to any third-party terms and privacy policies.","caution":"Gameplay and usage data is shared with third-party game developers and publishers; when accessed via third-party devices/platforms, data is governed by those parties' own terms and privacy policies, removing Microsoft's control and the user's visibility.","provenance":{"source_url":"https://www.microsoft.com/en-us/servicesagreement","snapshot_sha256":"893e770581415b66b5388b915261019e22c0a3a81abd5f4ab1631c5e9cfb9eae","wayback_url":"https://web.archive.org/web/20260606233737/https://www.microsoft.com/en-us/servicesagreement","deep_link":"https://www.microsoft.com/en-us/servicesagreement#:~:text=When%20you%20sign%20up,terms%20and%20privacy%20policies.","char_start":44354,"char_end":44989}},{"surface":"subprocessors_data_sharing","risk":"medium","confidence":"medium","tier":"All","verified":true,"quote":"If you sign in to another platform or device with your Microsoft account or link your Microsoft account with such platforms or devices to access Xbox Services (for example, to access Xbox Game Studios games on other platforms or devices) or to access a non-Microsoft Service (for example, a non-Microsoft game publisher of Third-Party Apps and Services), you agree that: (a) Microsoft may share limited account and usage-related information (including without limitation gamertag, gamerscore, game history, usage data and friends list) with that party as stated in the Microsoft Privacy Statement, and (b) if allowed by your Xbox privacy settings, that party may also have access to Your Content from in-game communications or other applications that you use when you are signed into your account with that party.","caution":"Linking a Microsoft account to third-party platforms triggers sharing of account and usage data including gamertag, gamerscore, game history, usage data, and friends list, plus potential access to in-game communications by third parties.","provenance":{"source_url":"https://www.microsoft.com/en-us/servicesagreement","snapshot_sha256":"893e770581415b66b5388b915261019e22c0a3a81abd5f4ab1631c5e9cfb9eae","wayback_url":"https://web.archive.org/web/20260606233737/https://www.microsoft.com/en-us/servicesagreement","deep_link":"https://www.microsoft.com/en-us/servicesagreement#:~:text=If%20you%20sign%20in,account%20with%20that%20party.","char_start":44990,"char_end":45803}},{"surface":"subprocessors_data_sharing","risk":"medium","confidence":"medium","tier":"All","verified":true,"quote":"Various Microsoft services allow you to send messages to others via voice or SMS ("messages"), \r\n and/or allow Microsoft and Microsoft-controlled affiliates to send such messages to you and one \r\n or more other users on your behalf","caution":"Microsoft-controlled affiliates are authorized to send messages on the user's behalf, indicating user data and instructions flow to Microsoft affiliates as subprocessors or agents with limited disclosure of which affiliates are involved.","provenance":{"source_url":"https://www.microsoft.com/en-us/servicesagreement","snapshot_sha256":"893e770581415b66b5388b915261019e22c0a3a81abd5f4ab1631c5e9cfb9eae","wayback_url":"https://web.archive.org/web/20260606233737/https://www.microsoft.com/en-us/servicesagreement","deep_link":"https://www.microsoft.com/en-us/servicesagreement#:~:text=Various%20Microsoft%20services%20allow,users%20on%20your%20behalf","char_start":55874,"char_end":56113}},{"surface":"subprocessors_data_sharing","risk":"medium","confidence":"medium","tier":"All","verified":true,"quote":"Cortana may suggest and help you interact with Third-Party Apps and Services (third-party skills or connected services). If you choose, Cortana may exchange information with Third-Party Apps and Services, such as your zip code and queries and responses returned by the Third-Party App and Services, to help you obtain requested services.","caution":"Cortana may share user data including location data and queries with third-party services; scope and identity of third parties are not pre-defined.","provenance":{"source_url":"https://www.microsoft.com/en-us/servicesagreement","snapshot_sha256":"893e770581415b66b5388b915261019e22c0a3a81abd5f4ab1631c5e9cfb9eae","wayback_url":"https://web.archive.org/web/20260606233737/https://www.microsoft.com/en-us/servicesagreement","deep_link":"https://www.microsoft.com/en-us/servicesagreement#:~:text=Cortana%20may%20suggest%20and,you%20obtain%20requested%20services.","char_start":66237,"char_end":66574}},{"surface":"subprocessors_data_sharing","risk":"low","confidence":"medium","tier":"Enterprise","verified":true,"quote":"require that our vendors with whom student personal data is shared to deliver the educational service, if any, are obligated to implement these same commitments for student personal data.","caution":null,"provenance":{"source_url":"https://privacy.microsoft.com/en-us/privacystatement","snapshot_sha256":"bd8555f631accf07f7fa9afa765bef51ab68005562ce311e5cea0fada88f7d23","wayback_url":"https://web.archive.org/web/20260606233758/https://www.microsoft.com/en-us/privacy/privacystatement","deep_link":"https://privacy.microsoft.com/en-us/privacystatement#:~:text=require%20that%20our%20vendors,for%20student%20personal%20data.","char_start":67833,"char_end":68020}},{"surface":"subprocessors_data_sharing","risk":"medium","confidence":"medium","tier":"All","verified":true,"quote":"You can view our third party ad partners on the U.S. State Data Privacy Laws Notice , and opt-out of data sharing with third parties at our opt-out  page ","caution":"The structure implies data sharing with third-party ad partners is the default, with users required to affirmatively opt out. Non-US users may not have equivalent transparency or opt-out mechanisms referenced here.","provenance":{"source_url":"https://privacy.microsoft.com/en-us/privacystatement","snapshot_sha256":"bd8555f631accf07f7fa9afa765bef51ab68005562ce311e5cea0fada88f7d23","wayback_url":"https://web.archive.org/web/20260606233758/https://www.microsoft.com/en-us/privacy/privacystatement","deep_link":"https://privacy.microsoft.com/en-us/privacystatement#:~:text=You%20can%20view%20our,our%20opt-out%20page%20","char_start":119087,"char_end":119241}},{"surface":"subprocessors_data_sharing","risk":"medium","confidence":"medium","tier":"All","verified":true,"quote":"Provide our products, which includes updating, securing, and troubleshooting, as well as providing support. It also includes sharing data, when it is required to provide the service or carry out the transactions you request.","caution":"Data sharing is authorized whenever 'required to provide the service,' a broadly self-defined condition that gives Microsoft wide latitude to share user data with third parties or subprocessors.","provenance":{"source_url":"https://privacy.microsoft.com/en-us/privacystatement","snapshot_sha256":"bd8555f631accf07f7fa9afa765bef51ab68005562ce311e5cea0fada88f7d23","wayback_url":"https://web.archive.org/web/20260606233758/https://www.microsoft.com/en-us/privacy/privacystatement","deep_link":"https://privacy.microsoft.com/en-us/privacystatement#:~:text=Provide%20our%20products%2C%20which,the%20transactions%20you%20request.","char_start":16988,"char_end":17212}},{"surface":"subprocessors_data_sharing","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":"This can result in sharing information with the National Center for Missing and Exploited Children (NCMEC) and law enforcement authorities.","caution":"Scanning of content and sharing of flagged information with NCMEC and law enforcement is disclosed. While the stated purpose is child safety, this confirms that user content is scanned and may be disclosed to third parties and government bodies.","provenance":{"source_url":"https://privacy.microsoft.com/en-us/privacystatement","snapshot_sha256":"bd8555f631accf07f7fa9afa765bef51ab68005562ce311e5cea0fada88f7d23","wayback_url":"https://web.archive.org/web/20260606233758/https://www.microsoft.com/en-us/privacy/privacystatement","deep_link":"https://privacy.microsoft.com/en-us/privacystatement#:~:text=This%20can%20result%20in,and%20law%20enforcement%20authorities.","char_start":26107,"char_end":26246}},{"surface":"subprocessors_data_sharing","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":"We share your personal data with your consent or to complete any transaction or provide any product you have requested or authorized. We also share data with Microsoft-controlled affiliates and subsidiaries; with vendors working on our behalf; when required by law or to respond to legal process; to protect our customers; to protect lives; to maintain the security of our products; and to protect the rights and property of Microsoft and its customers.","caution":"Broad sharing with affiliates, subsidiaries, and vendors; includes law enforcement and legal process disclosures without user notice requirement.","provenance":{"source_url":"https://privacy.microsoft.com/en-us/privacystatement","snapshot_sha256":"bd8555f631accf07f7fa9afa765bef51ab68005562ce311e5cea0fada88f7d23","wayback_url":"https://web.archive.org/web/20260606233758/https://www.microsoft.com/en-us/privacy/privacystatement","deep_link":"https://privacy.microsoft.com/en-us/privacystatement#:~:text=We%20share%20your%20personal,Microsoft%20and%20its%20customers.","char_start":30589,"char_end":31042}},{"surface":"subprocessors_data_sharing","risk":"high","confidence":"high","tier":"All","verified":true,"quote":"We also share personal data for digital advertising purposes. When you visit a website or use an app that wants to show you ads, the digital property may allow Microsoft to access or receive device data or certain other data identified in the Personal data we collect section above. We may then share this information with third party advertising platforms and advertisers to facilitate the delivery and measurement of ads on such digital properties.","caution":"Personal data is shared with unnamed third-party advertising platforms and advertisers for ad delivery and measurement, which may constitute 'selling' or 'sharing' under U.S. state privacy laws.","provenance":{"source_url":"https://privacy.microsoft.com/en-us/privacystatement","snapshot_sha256":"bd8555f631accf07f7fa9afa765bef51ab68005562ce311e5cea0fada88f7d23","wayback_url":"https://web.archive.org/web/20260606233758/https://www.microsoft.com/en-us/privacy/privacystatement","deep_link":"https://privacy.microsoft.com/en-us/privacystatement#:~:text=We%20also%20share%20personal,on%20such%20digital%20properties.","char_start":33061,"char_end":33511}},{"surface":"subprocessors_data_sharing","risk":"medium","confidence":"medium","tier":"All","verified":true,"quote":"In addition, we share personal data among Microsoft-controlled affiliates and subsidiaries, including for the purposes described in this privacy statement. We also share personal data with vendors or agents working on our behalf for the purposes described in this statement. For example, companies we've hired to provide customer service support or assist in protecting and securing our systems and services may need access to personal data to provide those functions. In such cases, these companies must abide by our data privacy and security requirements and are not allowed to use personal data they receive from us for any other purpose. We may also disclose personal data as part of a corporate transaction such as a merger or sale of assets.","caution":"Personal data may be transferred to new owners in a merger or asset sale without explicit user consent, relying only on contractual obligations with vendors.","provenance":{"source_url":"https://privacy.microsoft.com/en-us/privacystatement","snapshot_sha256":"bd8555f631accf07f7fa9afa765bef51ab68005562ce311e5cea0fada88f7d23","wayback_url":"https://web.archive.org/web/20260606233758/https://www.microsoft.com/en-us/privacy/privacystatement","deep_link":"https://privacy.microsoft.com/en-us/privacystatement#:~:text=In%20addition%2C%20we%20share,or%20sale%20of%20assets.","char_start":33652,"char_end":34399}},{"surface":"subprocessors_data_sharing","risk":"medium","confidence":"medium","tier":"All","verified":true,"quote":"We may also use the cookies of other Microsoft affiliates, companies, and partners, such as LinkedIn and Xandr.","caution":"User data may be shared with or tracked by Microsoft affiliates and named advertising partners (LinkedIn, Xandr) via cookies.","provenance":{"source_url":"https://privacy.microsoft.com/en-us/privacystatement","snapshot_sha256":"bd8555f631accf07f7fa9afa765bef51ab68005562ce311e5cea0fada88f7d23","wayback_url":"https://web.archive.org/web/20260606233758/https://www.microsoft.com/en-us/privacy/privacystatement","deep_link":"https://privacy.microsoft.com/en-us/privacystatement#:~:text=We%20may%20also%20use,as%20LinkedIn%20and%20Xandr.","char_start":56348,"char_end":56459}},{"surface":"subprocessors_data_sharing","risk":"medium","confidence":"medium","tier":"All","verified":true,"quote":"In addition to the cookies Microsoft sets when you visit our websites, we also use cookies from third parties to enhance the services on our sites. Some third parties can also set cookies when you visit Microsoft sites. For example:\n\r\n Companies we hire to provide services on our behalf, such as site analytics, place cookies when you visit our sites.\n Companies that deliver content on Microsoft sites, such as videos or news, or ads, place cookies on their own.\n \r\n These companies use the data they process in accordance with their privacy policies, which may enable these companies to collect and combine information about your activities across websites, apps, or online service","caution":"Third-party companies independently set cookies and may combine cross-site behavioral data under their own privacy policies, which Microsoft does not control.","provenance":{"source_url":"https://privacy.microsoft.com/en-us/privacystatement","snapshot_sha256":"bd8555f631accf07f7fa9afa765bef51ab68005562ce311e5cea0fada88f7d23","wayback_url":"https://web.archive.org/web/20260606233758/https://www.microsoft.com/en-us/privacy/privacystatement","deep_link":"https://privacy.microsoft.com/en-us/privacystatement#:~:text=In%20addition%20to%20the,apps%2C%20or%20online%20service","char_start":56487,"char_end":57171}},{"surface":"subprocessors_data_sharing","risk":"high","confidence":"high","tier":"Enterprise","verified":true,"quote":"If you use a Microsoft product with an account provided by an organization you are affiliated with, such as your work or school account, that organization can:\n\r\n Control and administer your Microsoft product and product account, including controlling privacy-related settings of the product or product account.\n Access and process your data, including the interaction data, diagnostic data, and the contents of your communications and files associated with your Microsoft product and product accounts","caution":"Organizational account holders (employers, schools) can access and process all user data including communications content and files, with full administrative control over privacy settings.","provenance":{"source_url":"https://privacy.microsoft.com/en-us/privacystatement","snapshot_sha256":"bd8555f631accf07f7fa9afa765bef51ab68005562ce311e5cea0fada88f7d23","wayback_url":"https://web.archive.org/web/20260606233758/https://www.microsoft.com/en-us/privacy/privacystatement","deep_link":"https://privacy.microsoft.com/en-us/privacystatement#:~:text=If%20you%20use%20a,product%20and%20product%20accounts","char_start":64566,"char_end":65067}},{"surface":"subprocessors_data_sharing","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":"If you sign in to a third-party product with your Microsoft account, you will share data with the third party in accordance with the third party’s privacy policy. The third party will also receive the version number assigned to your account (a new version number is assigned each time you change your sign-in data); and information that describes whether your account has been deactivated.","caution":"Signing into third-party products with a Microsoft account triggers data sharing governed by the third party's own privacy policy, which may offer weaker protections.","provenance":{"source_url":"https://privacy.microsoft.com/en-us/privacystatement","snapshot_sha256":"bd8555f631accf07f7fa9afa765bef51ab68005562ce311e5cea0fada88f7d23","wayback_url":"https://web.archive.org/web/20260606233758/https://www.microsoft.com/en-us/privacy/privacystatement","deep_link":"https://privacy.microsoft.com/en-us/privacystatement#:~:text=If%20you%20sign%20in,account%20has%20been%20deactivated.","char_start":73485,"char_end":73874}},{"surface":"subprocessors_data_sharing","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":"If you chose to make payments to third-party merchants using your Microsoft account, Microsoft will pass information stored in your Microsoft account to the third party or its vendors (e.g., payment processors) as necessary to process your payment and fulfill your order (such as name, credit card number, billing and shipping addresses, and relevant contact information). The third party can use or share the data it receives when you sign in or make a purchase according to its own practices and policies.","caution":"Financial and personal data is passed to third-party merchants and their vendors; downstream use is governed entirely by those third parties' own policies.","provenance":{"source_url":"https://privacy.microsoft.com/en-us/privacystatement","snapshot_sha256":"bd8555f631accf07f7fa9afa765bef51ab68005562ce311e5cea0fada88f7d23","wayback_url":"https://web.archive.org/web/20260606233758/https://www.microsoft.com/en-us/privacy/privacystatement","deep_link":"https://privacy.microsoft.com/en-us/privacystatement#:~:text=If%20you%20chose%20to,own%20practices%20and%20policies.","char_start":74073,"char_end":74580}},{"surface":"subprocessors_data_sharing","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"You also authorize the third party to share information about you with us (“ Third Party Content ”). We aren’t responsible for any errors or omissions in Third Party Content, including information about you that may be wrong or otherwise incorrect. If you have questions about or disagree with the information that a third party provided to Copilot Health, you must address it with the third party. We do not control Third Party Content, so we are not responsible for any loss or damage that may result from your use of Third Party Content in Copilot Health.","caution":null,"provenance":{"source_url":"https://www.microsoft.com/en-us/microsoft-copilot/for-individuals/termsofuse","snapshot_sha256":"c81a2e9e91bec90ad8c83816e8cf58369b3dd4bce1152ce23b383d05edc0be43","wayback_url":null,"deep_link":"https://www.microsoft.com/en-us/microsoft-copilot/for-individuals/termsofuse#:~:text=You%20also%20authorize%20the,Content%20in%20Copilot%20Health.","char_start":9655,"char_end":10213}},{"surface":"subprocessors_data_sharing","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Anthropic models within Microsoft 365 Copilot experiences are provided under the Microsoft Product Terms and Data Protection Addendum. Learn more about Anthropic's safeguards. ","caution":null,"provenance":{"source_url":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy","snapshot_sha256":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7","wayback_url":null,"deep_link":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy#:~:text=%20Anthropic%20models%20within,about%20Anthropic's%20safeguards.%20","char_start":2400,"char_end":2577}},{"surface":"subprocessors_data_sharing","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Anthropic is a subprocessor for Microsoft 365 Copilot. For more information, see Anthropic as a subprocessor for Microsoft Online Services .","caution":null,"provenance":{"source_url":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy","snapshot_sha256":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7","wayback_url":null,"deep_link":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy#:~:text=%20Anthropic%20is%20a,Microsoft%20Online%20Services%20.","char_start":6472,"char_end":6613}},{"surface":"subprocessors_data_sharing","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" When you're using agents to help Microsoft 365 Copilot to provide more relevant information, check the privacy statement and terms of use of the agent to determine how it will handle your organization's data. For more information, see Extensibility of Microsoft 365 Copilot .","caution":null,"provenance":{"source_url":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy","snapshot_sha256":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7","wayback_url":null,"deep_link":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy#:~:text=%20When%20you're%20using,Microsoft%20365%20Copilot%20.","char_start":5813,"char_end":6089}},{"surface":"subprocessors_data_sharing","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" We may deploy other AI models for Microsoft 365 Copilot to use that are hosted and operated by Microsoft. These models are governed by the same contractual and data protection commitments already in place, including that no data leaves Microsoft. For more information about models that may be used by Copilot, see Understanding AI functionality and models in Microsoft Online Services .","caution":null,"provenance":{"source_url":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy","snapshot_sha256":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7","wayback_url":null,"deep_link":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy#:~:text=%20We%20may%20deploy,Microsoft%20Online%20Services%20.","char_start":6615,"char_end":7002}},{"surface":"subprocessors_data_sharing","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" While Microsoft 365 Copilot is already able to use the apps and data within the Microsoft 365 ecosystem, many organizations still depend on various external tools and services for work management and collaboration. Microsoft 365 Copilot experiences can reference third-party tools and services when responding to a user's request by using Microsoft Graph connectors or agents. Data from Graph connectors can be returned in Microsoft 365 Copilot responses if the user has permission to access that information.","caution":null,"provenance":{"source_url":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy","snapshot_sha256":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7","wayback_url":null,"deep_link":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy#:~:text=%20While%20Microsoft%20365,to%20access%20that%20information.","char_start":10800,"char_end":11310}},{"surface":"subprocessors_data_sharing","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":" Manage agents for Microsoft 365 Copilot in the Microsoft 365 admin center ","caution":null,"provenance":{"source_url":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy","snapshot_sha256":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7","wayback_url":null,"deep_link":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy#:~:text=%20Manage%20agents%20for,365%20admin%20center%20","char_start":12199,"char_end":12274}},{"surface":"subprocessors_data_sharing","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":" Add agents to Copilot that automate common tasks or work on your behalf. Ready-to-use agents—from Microsoft and trusted partners—are available in the Agent Store. Agents tap into Work IQ and are tuned for your unique workflows and business needs. ","caution":null,"provenance":{"source_url":"https://www.microsoft.com/en-us/microsoft-365/copilot/copilot-for-work","snapshot_sha256":"e6745f65d0fb4f4a947bf141e628b2ef6705f6ff07b279f8c1f93f501c65ef5e","wayback_url":null,"deep_link":"https://www.microsoft.com/en-us/microsoft-365/copilot/copilot-for-work#:~:text=%20Add%20agents%20to,and%20business%20needs.%20","char_start":3254,"char_end":3502}},{"surface":"audit_rights_dpa_residency","risk":"low","confidence":"medium","tier":"All","verified":true,"quote":"Microsoft complies with the EU-U.S., UK Extension to the EU-U.S., and Swiss-U.S. Data Privacy Frameworks. To learn more, see the  Where we store and process personal data  section, and  visit the U.S. Department of Commerce’s Data Privacy Framework website .","caution":null,"provenance":{"source_url":"https://privacy.microsoft.com/en-us/privacystatement","snapshot_sha256":"bd8555f631accf07f7fa9afa765bef51ab68005562ce311e5cea0fada88f7d23","wayback_url":"https://web.archive.org/web/20260606233758/https://www.microsoft.com/en-us/privacy/privacystatement","deep_link":"https://privacy.microsoft.com/en-us/privacystatement#:~:text=Microsoft%20complies%20with%20the,Privacy%20Framework%20website%20.","char_start":1601,"char_end":1859}},{"surface":"audit_rights_dpa_residency","risk":"ambiguous","confidence":"low","tier":"All","verified":true,"quote":"When we transfer personal data from the European Economic Area, we do so based on a variety of legal mechanisms, as described in the Where we store and process personal data section of this privacy statement.","caution":"Data residency and transfer mechanisms for EEA data are referenced but not detailed in this excerpt, making it impossible to assess actual residency commitments or subprocessor locations from this text alone.","provenance":{"source_url":"https://privacy.microsoft.com/en-us/privacystatement","snapshot_sha256":"bd8555f631accf07f7fa9afa765bef51ab68005562ce311e5cea0fada88f7d23","wayback_url":"https://web.archive.org/web/20260606233758/https://www.microsoft.com/en-us/privacy/privacystatement","deep_link":"https://privacy.microsoft.com/en-us/privacystatement#:~:text=When%20we%20transfer%20personal,of%20this%20privacy%20statement.","char_start":21351,"char_end":21559}},{"surface":"audit_rights_dpa_residency","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Anthropic models are out of scope for the EU Data Boundary and when available, in-country LLM processing commitments. For more information, see Anthropic as a subprocessor for Microsoft Online Services .","caution":null,"provenance":{"source_url":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy","snapshot_sha256":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7","wayback_url":null,"deep_link":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy#:~:text=%20Anthropic%20models%20are,Microsoft%20Online%20Services%20.","char_start":2579,"char_end":2783}},{"surface":"audit_rights_dpa_residency","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":" What data residency commitments does Microsoft 365 Copilot make? ","caution":null,"provenance":{"source_url":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy","snapshot_sha256":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7","wayback_url":null,"deep_link":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy#:~:text=%20What%20data%20residency,365%20Copilot%20make%3F%20","char_start":3118,"char_end":3184}},{"surface":"audit_rights_dpa_residency","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" To view and manage this stored data, admins can use Content search or Microsoft Purview. Admins can also use Microsoft Purview to set retention policies for the data related to chat interactions with Copilot. For more information, see the following articles:","caution":null,"provenance":{"source_url":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy","snapshot_sha256":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7","wayback_url":null,"deep_link":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy#:~:text=%20To%20view%20and,see%20the%20following%20articles%3A","char_start":8761,"char_end":9020}},{"surface":"audit_rights_dpa_residency","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Microsoft Purview data security and compliance protections for generative AI apps ","caution":null,"provenance":{"source_url":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy","snapshot_sha256":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7","wayback_url":null,"deep_link":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy#:~:text=%20Microsoft%20Purview%20data,generative%20AI%20apps%20","char_start":9054,"char_end":9137}},{"surface":"audit_rights_dpa_residency","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" For Microsoft Teams chats with Copilot, admins can also use Microsoft Teams Export APIs to view the stored data.","caution":null,"provenance":{"source_url":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy","snapshot_sha256":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7","wayback_url":null,"deep_link":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy#:~:text=%20For%20Microsoft%20Teams,view%20the%20stored%20data.","char_start":9178,"char_end":9291}},{"surface":"audit_rights_dpa_residency","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Microsoft 365 Copilot calls to the LLM are routed to the closest data centers in the region, but also can call into other regions where capacity is available during high utilization periods.","caution":null,"provenance":{"source_url":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy","snapshot_sha256":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7","wayback_url":null,"deep_link":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy#:~:text=%20Microsoft%20365%20Copilot,during%20high%20utilization%20periods.","char_start":9662,"char_end":9853}},{"surface":"audit_rights_dpa_residency","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" For European Union (EU) users, we have additional safeguards to comply with the EU Data Boundary . EU traffic stays within the EU Data Boundary while worldwide traffic can be sent to the EU and other countries or regions for LLM processing.","caution":null,"provenance":{"source_url":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy","snapshot_sha256":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7","wayback_url":null,"deep_link":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy#:~:text=%20For%20European%20Union,regions%20for%20LLM%20processing.","char_start":9855,"char_end":10096}},{"surface":"audit_rights_dpa_residency","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Microsoft 365 Copilot is upholding data residency commitments as outlined in the Microsoft Product Terms and Data Protection Addendum. Microsoft 365 Copilot was added as a covered workload in the data residency commitments in Microsoft Product Terms on March 1, 2024.","caution":null,"provenance":{"source_url":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy","snapshot_sha256":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7","wayback_url":null,"deep_link":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy#:~:text=%20Microsoft%20365%20Copilot,on%20March%201%2C%202024.","char_start":10148,"char_end":10416}},{"surface":"audit_rights_dpa_residency","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Microsoft Advanced Data Residency (ADR) and Multi-Geo Capabilities offerings include data residency commitments for Microsoft 365 Copilot customers as of March 1, 2024. For EU customers, Microsoft 365 Copilot is an EU Data Boundary service. Customers outside the EU may have their queries processed in the US, EU, or other regions.","caution":null,"provenance":{"source_url":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy","snapshot_sha256":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7","wayback_url":null,"deep_link":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy#:~:text=%20Microsoft%20Advanced%20Data,EU%2C%20or%20other%20regions.","char_start":10418,"char_end":10750}},{"surface":"audit_rights_dpa_residency","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":" Additionally, we prioritize open dialogue with our partners and regulatory authorities. We provide customers with direct access to Microsoft compliance professionals, proactive guidance, and curated solutions to help navigate regulatory compliance, such as the Microsoft 365 Copilot & Copilot Chat Risk Assessment Quickstart . Our approach in the AI-driven landscape aims to empower organizations to innovate confidently with solutions built with transparency, privacy, and security in mind.","caution":null,"provenance":{"source_url":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy","snapshot_sha256":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7","wayback_url":null,"deep_link":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy#:~:text=%20Additionally%2C%20we%20prioritize,and%20security%20in%20mind.","char_start":16059,"char_end":16551}},{"surface":"governing_law_disputes","risk":"high","confidence":"high","tier":"All","verified":true,"quote":"The Microsoft Services Agreement contains binding arbitration and class action waiver terms that apply to U.S. residents. You and we agree to submit disputes to a neutral arbitrator and not to sue in court in front of a judge or jury, except in small claims court. Please see Section 15 for details.","caution":"U.S. residents are subject to binding arbitration and a class action waiver. Users waive the right to jury trial and class proceedings for disputes with Microsoft, except in small claims court. This significantly limits users' legal recourse.","provenance":{"source_url":"https://www.microsoft.com/en-us/servicesagreement","snapshot_sha256":"893e770581415b66b5388b915261019e22c0a3a81abd5f4ab1631c5e9cfb9eae","wayback_url":"https://web.archive.org/web/20260606233737/https://www.microsoft.com/en-us/servicesagreement","deep_link":"https://www.microsoft.com/en-us/servicesagreement#:~:text=The%20Microsoft%20Services%20Agreement,Section%2015%20for%20details.","char_start":1712,"char_end":2011}},{"surface":"governing_law_disputes","risk":"high","confidence":"high","tier":"All","verified":true,"quote":"IF YOU LIVE IN (OR YOUR PRINCIPAL PLACE OF BUSINESS IS IN) THE UNITED STATES, PLEASE READ THE BINDING ARBITRATION CLAUSE AND CLASS ACTION WAIVER IN SECTION 15. IT AFFECTS HOW DISPUTES ARE RESOLVED.","caution":"Prominent notice that U.S. residents are subject to binding arbitration and class action waiver. Full terms in Section 15 not included in document excerpt, but the applicability and significance is clearly flagged.","provenance":{"source_url":"https://www.microsoft.com/en-us/servicesagreement","snapshot_sha256":"893e770581415b66b5388b915261019e22c0a3a81abd5f4ab1631c5e9cfb9eae","wayback_url":"https://web.archive.org/web/20260606233737/https://www.microsoft.com/en-us/servicesagreement","deep_link":"https://www.microsoft.com/en-us/servicesagreement#:~:text=IF%20YOU%20LIVE%20IN,HOW%20DISPUTES%20ARE%20RESOLVED.","char_start":2115,"char_end":2312}},{"surface":"governing_law_disputes","risk":"medium","confidence":"medium","tier":"All","verified":true,"quote":"We may change these Terms at any time, and we’ll tell you when we do. Using the Services after the changes become effective\r\n means you agree to the new terms. If you don’t agree to the new terms, you must stop using the Services, close your Microsoft\r\n account and, if you are a parent or guardian, help your minor child close his or her Microsoft account.\n","caution":"Microsoft can unilaterally amend terms at any time; continued use constitutes acceptance. 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Don’t engage in activity that is harmful to you, the Services, or others (e.g., transmitting viruses, stalking, trying to generate or sharing content that harasses, bullies or threatens others, posting terrorist or violent extremist content, communicating hate speech, or advocating violence against others).\n viii. Don’t violate or infringe upon the rights of others (e.g., unauthorized sharing of copyrighted music or other copyrighted material, resale or other distribution of Bing maps, or taking photographs or video/audio recordings of others without their consent for processing of an individual’s biometric identifiers/information or any other purpose using any of the Services).\n ix. Don’t engage in activity that violates the privacy of others.\n x. Don’t help others break these rules.\n \r\n\n More information about our policies, moderation and enforcement processes and service specific terms is available at aka.ms/trustandsafety .\n ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"medium"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"893e770581415b66b5388b915261019e22c0a3a81abd5f4ab1631c5e9cfb9eae"},{"@type":"PropertyValue","name":"wayback_url","value":"https://web.archive.org/web/20260606233737/https://www.microsoft.com/en-us/servicesagreement"},{"@type":"PropertyValue","name":"source_url","value":"https://www.microsoft.com/en-us/servicesagreement"}]},{"@type":"PropertyValue","name":"moderation_enforcement","value":"high","description":"We reserve the right to deny content if it exceeds limits on storage or file size allowed by the Service. We may block, remove or decline to display content if it appears to violate our Code of Conduct or another Service policy or where required by law. If you violate these terms or Policies (https://aka.ms/trustandsafety), we may take action against your account. This could include limiting access to certain features or Services, stopping providing Services, closing your Microsoft account immediately or blocking delivery of a communication (like email, file sharing or instant message) to or from the Services. Closure of your access to a Service or your account may result in forfeiture of content licenses, associated content, memberships, and Microsoft account balances associated with the account. When reviewing alleged violations of these Terms, Microsoft reserves the right to review content to resolve the issue. However, we cannot monitor the entire Services and make no attempt to do so.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"medium"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"893e770581415b66b5388b915261019e22c0a3a81abd5f4ab1631c5e9cfb9eae"},{"@type":"PropertyValue","name":"wayback_url","value":"https://web.archive.org/web/20260606233737/https://www.microsoft.com/en-us/servicesagreement"},{"@type":"PropertyValue","name":"source_url","value":"https://www.microsoft.com/en-us/servicesagreement"}]},{"@type":"PropertyValue","name":"moderation_enforcement","value":"medium","description":"If we reasonably suspect that your Microsoft account is at risk of being used by a third party fraudulently (for example, as a result of an account compromise), Microsoft may suspend your account until you can reclaim ownership. Based on the nature of the compromise, we may be required to disable access to some or all of Your Content.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"893e770581415b66b5388b915261019e22c0a3a81abd5f4ab1631c5e9cfb9eae"},{"@type":"PropertyValue","name":"wayback_url","value":"https://web.archive.org/web/20260606233737/https://www.microsoft.com/en-us/servicesagreement"},{"@type":"PropertyValue","name":"source_url","value":"https://www.microsoft.com/en-us/servicesagreement"}]},{"@type":"PropertyValue","name":"moderation_enforcement","value":"medium","description":"Where applicable, we may use automated systems and humans to review content to identify suspected spam, viruses, fraud, phishing, malware, jailbreaking, or other illegal or harmful content or conduct.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"medium"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"893e770581415b66b5388b915261019e22c0a3a81abd5f4ab1631c5e9cfb9eae"},{"@type":"PropertyValue","name":"wayback_url","value":"https://web.archive.org/web/20260606233737/https://www.microsoft.com/en-us/servicesagreement"},{"@type":"PropertyValue","name":"source_url","value":"https://www.microsoft.com/en-us/servicesagreement"}]},{"@type":"PropertyValue","name":"moderation_enforcement","value":"medium","description":"We may suspend or cancel the Services if we do not receive an on time, full payment from you. Suspension or cancellation of the Services for non-payment could result in a loss of access to and use of your account and its content.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"893e770581415b66b5388b915261019e22c0a3a81abd5f4ab1631c5e9cfb9eae"},{"@type":"PropertyValue","name":"wayback_url","value":"https://web.archive.org/web/20260606233737/https://www.microsoft.com/en-us/servicesagreement"},{"@type":"PropertyValue","name":"source_url","value":"https://www.microsoft.com/en-us/servicesagreement"}]},{"@type":"PropertyValue","name":"moderation_enforcement","value":"high","description":"If you initiate a chargeback or reversal with your bank for your payment of Services, we will deem you to have canceled as of the date that the original payment was made, and you authorize us to immediately cancel your service and/or revoke any content that was provided to you in exchange for such payment.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"893e770581415b66b5388b915261019e22c0a3a81abd5f4ab1631c5e9cfb9eae"},{"@type":"PropertyValue","name":"wayback_url","value":"https://web.archive.org/web/20260606233737/https://www.microsoft.com/en-us/servicesagreement"},{"@type":"PropertyValue","name":"source_url","value":"https://www.microsoft.com/en-us/servicesagreement"}]},{"@type":"PropertyValue","name":"moderation_enforcement","value":"medium","description":"Your Skype Manager may be suspended if group members fail to adhere to the Code of Conduct contained in this MSA.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"893e770581415b66b5388b915261019e22c0a3a81abd5f4ab1631c5e9cfb9eae"},{"@type":"PropertyValue","name":"wayback_url","value":"https://web.archive.org/web/20260606233737/https://www.microsoft.com/en-us/servicesagreement"},{"@type":"PropertyValue","name":"source_url","value":"https://www.microsoft.com/en-us/servicesagreement"}]},{"@type":"PropertyValue","name":"moderation_enforcement","value":"medium","description":"For any device that can connect to Xbox Services, we may automatically check your version of Xbox console software or the Xbox app software and download Xbox console or Xbox app software updates or configuration changes, including those that prevent you from accessing the Xbox Services, using unauthorized Xbox games or Xbox apps, or using unauthorized hardware peripheral devices with an Xbox console.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"893e770581415b66b5388b915261019e22c0a3a81abd5f4ab1631c5e9cfb9eae"},{"@type":"PropertyValue","name":"wayback_url","value":"https://web.archive.org/web/20260606233737/https://www.microsoft.com/en-us/servicesagreement"},{"@type":"PropertyValue","name":"source_url","value":"https://www.microsoft.com/en-us/servicesagreement"}]},{"@type":"PropertyValue","name":"moderation_enforcement","value":"medium","description":"Use of a virtual private network (VPN) or other technology or service that can be used to mask or obfuscate your geographic location may result in cancellation of your Rewards Account and forfeiture of your accrued Points.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"893e770581415b66b5388b915261019e22c0a3a81abd5f4ab1631c5e9cfb9eae"},{"@type":"PropertyValue","name":"wayback_url","value":"https://web.archive.org/web/20260606233737/https://www.microsoft.com/en-us/servicesagreement"},{"@type":"PropertyValue","name":"source_url","value":"https://www.microsoft.com/en-us/servicesagreement"}]},{"@type":"PropertyValue","name":"moderation_enforcement","value":"medium","description":"some of our products, such as Outlook.com or OneDrive, systematically scan content in an automated manner to identify suspected spam, viruses, abusive actions, or URLs that have been flagged as fraud, phishing, or malware links; and we reserve the right to block delivery of a communication or remove content if it violates our terms.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"medium"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"bd8555f631accf07f7fa9afa765bef51ab68005562ce311e5cea0fada88f7d23"},{"@type":"PropertyValue","name":"wayback_url","value":"https://web.archive.org/web/20260606233758/https://www.microsoft.com/en-us/privacy/privacystatement"},{"@type":"PropertyValue","name":"source_url","value":"https://privacy.microsoft.com/en-us/privacystatement"}]},{"@type":"PropertyValue","name":"moderation_enforcement","value":"medium","description":"we will retain, access, transfer, disclose, and preserve personal data, including your content (such as the content of your emails in Outlook.com, or files in private folders on OneDrive), when we have a good faith belief that doing so is necessary to do any of the following:\n\r\n Comply with applicable law or respond to valid legal process, including from law enforcement or other government agencies.\n Protect the safety of our customers, organizations, and the public — for example, to prevent spam or attempts to defraud or otherwise cause harm, or to detect, prevent, and combat harmful or illegal behavior including the creation and sharing of harmful or illegal content.\n Operate and maintain the security of our products, including to prevent or stop an attack on our computer systems or networks.\n Protect the rights or property of Microsoft, including enforcing the terms governing the use of the service","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"medium"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"bd8555f631accf07f7fa9afa765bef51ab68005562ce311e5cea0fada88f7d23"},{"@type":"PropertyValue","name":"wayback_url","value":"https://web.archive.org/web/20260606233758/https://www.microsoft.com/en-us/privacy/privacystatement"},{"@type":"PropertyValue","name":"source_url","value":"https://privacy.microsoft.com/en-us/privacystatement"}]},{"@type":"PropertyValue","name":"moderation_enforcement","value":"high","description":"If you lose access to your work or school account (in event of change of employment, for example), you may lose access to products and the content associated with those products, including those you acquired on your own behalf, if you used your work or school account to sign in to such products.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"medium"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"bd8555f631accf07f7fa9afa765bef51ab68005562ce311e5cea0fada88f7d23"},{"@type":"PropertyValue","name":"wayback_url","value":"https://web.archive.org/web/20260606233758/https://www.microsoft.com/en-us/privacy/privacystatement"},{"@type":"PropertyValue","name":"source_url","value":"https://privacy.microsoft.com/en-us/privacystatement"}]},{"@type":"PropertyValue","name":"moderation_enforcement","value":"unknown","description":" You need to be old enough to use Copilot – usually at least 13, but sometimes 18 or older, depending on your country’s laws. Because laws vary by country, Copilot isn’t available everywhere.\n If you’re under 18, or if you use Copilot without logging in, we might turn off or limit some features for legal or safety reasons. If we ask for your birthday and country when you sign up or log in, you must give us your real information.\n Don’t use tools or computer programs (like bots or scrapers) to access Copilot. You can only use Copilot for your own personal use.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"c81a2e9e91bec90ad8c83816e8cf58369b3dd4bce1152ce23b383d05edc0be43"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.microsoft.com/en-us/microsoft-copilot/for-individuals/termsofuse"}]},{"@type":"PropertyValue","name":"moderation_enforcement","value":"unknown","description":" When you use Copilot, you must follow the general Code of Conduct set out in the Microsoft Services Agreement . As applied to Copilot, this means:\n Don’t use Copilot to harm yourself or others . Don’t use Copilot to help harass, bully, abuse, threaten, or intimidate other people, or otherwise harm others. Don’t use Copilot to help exploit others based on age, disability, or social or economic situations.\n Don’t damage our ability to provide Copilot to you and others . Don’t use bots or scrapers, and don’t engage in technical attacks, excess usage, prompt-based manipulation, “jailbreaking”, and other abuses.\n Don’t violate the privacy of others . Don’t use Copilot to help violate the privacy of others, including sharing their private information (e.g. “doxing”). Don’t use Copilot to infer sensitive information about others, like a person's race, political opinions, trade union membership, religious or philosophical beliefs, sex life, or sexual orientation. Don’t try to use Copilot for facial identification, to collect or process someone else’s sensitive personal data, or to try to verify someone’s identity. Don’t share or capture images, video, audio, or other content that includes other people without their consent, and don’t try to use Copilot to process someone else’s biometric identifiers or information.\n Don’t use Copilot to trick, lie to, or cheat others . Don’t use Copilot to help mislead or deceive people. Don’t use Copilot to create or share disinformation or content that will be used to impersonate, defraud, or deceive others.\n","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"c81a2e9e91bec90ad8c83816e8cf58369b3dd4bce1152ce23b383d05edc0be43"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.microsoft.com/en-us/microsoft-copilot/for-individuals/termsofuse"}]},{"@type":"PropertyValue","name":"moderation_enforcement","value":"unknown","description":" Don’t infringe the rights of others . Don’t use Copilot to infringe on other people’s legal rights, including their intellectual property and publicity rights.\n Don’t create or share inappropriate content or material . Don’t use Copilot to create or share adult content, violence or gore, hateful content, terrorism and violent extremist content, glorification of violence or suicide, child sexual exploitation or abuse material, or content that is otherwise disturbing or offensive. Don’t use Copilot to create or edit images, voice, or video of other people (e.g. “deepfakes”) without their permission.\n Don’t do anything illegal . Don’t use Copilot to break the law, or to help or encourage others to break the law.\n If you see something wrong or inappropriate from Copilot, use the Report or Feedback features in Copilot to let us know. If you have a legal concern about something Copilot says, please use the Report a Concern page to tell us.\n We may block, restrict, or remove your Prompts or other content from you that violates these Terms, or that could lead Copilot to create a Response that violates these Terms.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"c81a2e9e91bec90ad8c83816e8cf58369b3dd4bce1152ce23b383d05edc0be43"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.microsoft.com/en-us/microsoft-copilot/for-individuals/termsofuse"}]},{"@type":"PropertyValue","name":"moderation_enforcement","value":"unknown","description":" We may choose to limit or stop offering or supporting Copilot or any feature within Copilot at any time and for any reason.\n Unless prohibited by law, we may limit, suspend, or permanently revoke your access to or use of Copilot (and potentially all other Services) in our sole discretion, at any time and without notice . Some of the reasons we might do this, for example, is if you breach these Terms or violate the Code of Conduct, if we suspect you’re engaged in fraudulent or illegal activity, or if your Microsoft Account or the account you use to log in to Copilot is suspended or closed. If you feel your access has been restricted by mistake, you may ask us to reevaluate our decision by submitting a request using the Report a Concern form outlining what you think we got wrong and why.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"c81a2e9e91bec90ad8c83816e8cf58369b3dd4bce1152ce23b383d05edc0be43"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.microsoft.com/en-us/microsoft-copilot/for-individuals/termsofuse"}]},{"@type":"PropertyValue","name":"moderation_enforcement","value":"unknown","description":" Microsoft 365 Copilot operates with multiple protections, which include, but aren't limited to, blocking harmful content , detecting protected material , and blocking prompt injections (jailbreak attacks) .","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy"}]},{"@type":"PropertyValue","name":"moderation_enforcement","value":"unknown","description":" While abuse monitoring, which includes human review of content, is available in Azure OpenAI, Microsoft 365 Copilot services have opted out of it. For information about content filtering, see the How does Copilot block harmful content? section later in this article.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy"}]},{"@type":"PropertyValue","name":"moderation_enforcement","value":"unknown","description":" In the Integrated apps section of the Microsoft 365 admin center , admins can view the permissions and data access required by an agent as well as the agent's terms of use and privacy statement. Admins have full control to select which agents are allowed in their organization. A user can only access the agents that their admin allows and that the user installed or is assigned. Microsoft 365 Copilot only uses agents that are turned on by the user.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy"}]},{"@type":"PropertyValue","name":"moderation_enforcement","value":"unknown","description":" When you have data that's encrypted by Microsoft Purview Information Protection, Microsoft 365 Copilot honors the usage rights granted to the user. This encryption can be applied by sensitivity labels or by restricted permissions in apps in Microsoft 365 by using Information Rights Management (IRM). 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For more information, see Configure usage rights for Azure Information Protection .","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy"}]},{"@type":"PropertyValue","name":"moderation_enforcement","value":"unknown","description":" Some privacy controls for connected experiences in Microsoft 365 Apps can affect the availability of Microsoft 365 Copilot features. This includes the privacy controls for connected experiences that analyze your content and the privacy control for optional connected experiences. For more information about these privacy controls, see Overview of privacy controls for Microsoft 365 Apps for enterprise .","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy"}]},{"@type":"PropertyValue","name":"moderation_enforcement","value":"unknown","description":" If you turn off connected experiences that analyze your content on devices in your organization, Microsoft 365 Copilot features won't be available to your users in the following apps:","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy"}]},{"@type":"PropertyValue","name":"moderation_enforcement","value":"unknown","description":" This applies to when you're running the most current version of these apps on Windows, Mac, iOS, or Android devices.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy"}]},{"@type":"PropertyValue","name":"moderation_enforcement","value":"unknown","description":" There's also a privacy control that turns off all connected experiences, including connected experiences that analyze your content. If you use that privacy control, Microsoft 365 Copilot features won't be available in the apps and on the devices described above.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy"}]},{"@type":"PropertyValue","name":"moderation_enforcement","value":"unknown","description":" In addition to content filtering provided by the Azure OpenAI Service, certain Microsoft 365 Copilot scenarios provide other mitigations, such as filters to help prevent workplace harms from happening. Workplace harms refers to a category of harms that can result from generative AI or models making inferences, judgments, or evaluations about an employee based on their workplace communication. Currently, that means inferences, judgments, or evaluations about an employee's performance, attitude, internal or emotional state, or personal characteristics. We restrict the use of generative AI or models from being used for these purposes.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy"}]},{"@type":"PropertyValue","name":"moderation_enforcement","value":"unknown","description":" If you turn off optional connected experiences in your organization, Microsoft 365 Copilot features that are optional connected experiences won't be available to your users. For example, turning off optional connected experiences could affect the availability of web search .","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"d643c9476086c66cd1210cb99c13332a36a59d8f8b302ca35dbe9bdb093607f7"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-privacy"}]},{"@type":"PropertyValue","name":"moderation_enforcement","value":"unknown","description":" There's also a privacy control that turns off all connected experiences, including optional connected experiences. 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Copilot may give the same or similar Responses and Creations to Microsoft, or to other people. 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We are not responsible for any consequences that arise from your use of or reliance on Copilot. \n WITHOUT LIMITING SECTION 12 OF THE MICROSOFT SERVICES AGREEMENT IN ANY WAY, BUT FOR THE SAKE OF CLARITY, WE DO NOT MAKE ANY WARRANTY OR REPRESENTATION OF ANY KIND ABOUT COPILOT. For example, we can’t promise that any Copilot’s Responses won’t infringe someone else’s rights (like their copyrights, trademarks, or rights of privacy) or defame them. 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You and we irrevocably consent to the exclusive jurisdiction and venue of the state or federal courts in King County, Washington, for all disputes arising out of or relating to these Terms or the Services that are not heard in arbitration or small claims court.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"medium"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"893e770581415b66b5388b915261019e22c0a3a81abd5f4ab1631c5e9cfb9eae"},{"@type":"PropertyValue","name":"wayback_url","value":"https://web.archive.org/web/20260606233737/https://www.microsoft.com/en-us/servicesagreement"},{"@type":"PropertyValue","name":"source_url","value":"https://www.microsoft.com/en-us/servicesagreement"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"unknown","description":" IF YOU LIVE IN (OR YOUR PRINCIPAL PLACE OF BUSINESS IS IN) THE UNITED STATES, PLEASE READ THE BINDING ARBITRATION CLAUSE AND CLASS ACTION WAIVER IN SECTION 15 OF THE MICROSOFT SERVICES AGREEMENT . IT AFFECTS HOW DISPUTES RELATING TO THESE TERMS ARE RESOLVED. \n Welcome to Copilot, your personal AI companion!\n These Terms explain how you can use Copilot. By using Copilot, you agree to these Terms. Please read them carefully before you start using Copilot.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"c81a2e9e91bec90ad8c83816e8cf58369b3dd4bce1152ce23b383d05edc0be43"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.microsoft.com/en-us/microsoft-copilot/for-individuals/termsofuse"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"unknown","description":" By agreeing to these Terms, you’re also agreeing to the Microsoft Services Agreement , a legal agreement between you and us that applies to your use of our Services (including Copilot). If you have a Microsoft account, you already agreed to the Microsoft Services Agreement when you first created a Microsoft account. If you log in to Copilot using a non-Microsoft account, we may automatically create a Microsoft account for you, or let you link that non-Microsoft account to your existing Microsoft Account.\nEven if you don’t have a Microsoft Account – for example, if you’re using Copilot without logging in, you’re still agreeing to the Microsoft Services Agreement by using Copilot. Please make sure you review it carefully.\n If you use Copilot to create images, you’re also agreeing to the Image Creator Terms .\n If you use Copilot to access, update, or use payment methods (like credit cards) you’ve saved in your Microsoft Wallet, you are subject to the Payment Services Terms .\n If you use Gaming Copilot or other AI-powered experiences provided in connection with any Xbox Services, you are also subject to the Xbox Community Standards .\n Copilot may be integrated into other products and services we separately license to you. For example, Microsoft 365 Family or Microsoft 365 Personal subscriptions are separately licensed under the terms at https://www.microsoft.com/useterms .\n If any of the language in those other agreements conflicts with the language in these Terms, the language in these Terms controls.\n When you use Copilot, you are subject to the Microsoft Privacy Statement , which describes how we collect, use, and share information relating to your use of Copilot.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"c81a2e9e91bec90ad8c83816e8cf58369b3dd4bce1152ce23b383d05edc0be43"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.microsoft.com/en-us/microsoft-copilot/for-individuals/termsofuse"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"unknown","description":" From time to time, we might need to update these Terms for different reasons. Some of those reasons might include adding new features, complying with changing laws, addressing security, safety, or fraud issues, or making our Terms clearer and easier to understand.\n There may be rare circumstances where we need to update these Terms immediately. Otherwise, we’ll post the updated Terms to this page at least 30 days before they take effect. We’ll also include the date the terms take effect at the top of the page, so you can easily tell when we’ve made an update.\n If you keep using Copilot after the updates take effect, you’re agreeing to those updates. If you don’t agree to the updates, you must stop using Copilot.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"c81a2e9e91bec90ad8c83816e8cf58369b3dd4bce1152ce23b383d05edc0be43"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.microsoft.com/en-us/microsoft-copilot/for-individuals/termsofuse"}]}]}}