{"platform":"Murf AI","slug":"murf-ai","category":"Image / Video / Audio Generation","website":"https://murf.ai","risk_rating":"unknown","verification":"fully_verified","corpus_status":"corpus_complete","canonical":"https://aipolicycompare.com/platform/murf-ai","machine_url":"https://aipolicycompare.com/api/machine/platform/murf-ai","findings_count":74,"findings":[{"surface":"output_ownership","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" © 2024 Murf AI. All right reserved","caution":null,"provenance":{"source_url":"https://murf.ai/security","snapshot_sha256":"82b3141aad64b1aa9b20b287fb250aa859fcdba32cdb84dfe3ab1cbc237b10cf","wayback_url":null,"deep_link":"https://murf.ai/security#:~:text=%20%C2%A9%202024%20Murf%20AI.%20All%20right%20reserved","char_start":28397,"char_end":28432}},{"surface":"output_ownership","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" 3.1. Your License to the Service \n You own the content and information that you submit to the Services (“ Content ”). For the purpose of obtaining the Services, you are granting to Murf a limited, non-exclusive, non-transferable, worldwide, royalty-free and sub-licensable license to use, process and transmit the Content. Please note that:\n 3.1.1 You can end the license for Content at any time by deleting it from the Services or by closing your account, except (i) to the extent you shared it with others as part of the Service and they have copied, re-shared or stored such Content, and (ii) for the reasonable time it takes to remove Content from our backup systems.\n 3.1.2 While we may edit and make format changes to Content (such as translating or transcribing it, modifying the size, layout or file type or removing metadata), we will not modify the meaning of your expression.\n 3.1.3 As you own Content and we only have non-exclusive rights to it, you may choose to make it available to others, including under the terms of a Creative Commons license.\n 3.1.4 You agree that the Content does not violate the law or any third party rights. \n 3.2 Service Availability \n We may change, suspend or discontinue our Services however this will not affect any ongoing Subscriptions and we will continue to provide the same level of service till the end of your Subscription period.\n We don’t promise to store or keep showing Content that you’ve posted. ","caution":null,"provenance":{"source_url":"https://murf.ai/resources/terms_of_service/","snapshot_sha256":"6dff80c42845d0c559a850a06e372124d763da281bdd40c65962f7f60a7099c6","wayback_url":null,"deep_link":"https://murf.ai/resources/terms_of_service/#:~:text=%203.1.%20Your%20License,that%20you%E2%80%99ve%20posted.%20","char_start":5709,"char_end":7164}},{"surface":"training_use","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":" At Murf, we recognize that building secure, ethical, and high-performing AI requires careful attention throughout the entire development lifecycle. Our AI lifecycle process is designed to ensure that security, privacy, performance, and compliance considerations are embedded from the earliest stages of product development through to deployment and ongoing monitoring.","caution":null,"provenance":{"source_url":"https://murf.ai/security","snapshot_sha256":"82b3141aad64b1aa9b20b287fb250aa859fcdba32cdb84dfe3ab1cbc237b10cf","wayback_url":null,"deep_link":"https://murf.ai/security#:~:text=%20At%20Murf%2C%20we,deployment%20and%20ongoing%20monitoring.","char_start":11684,"char_end":12053}},{"surface":"training_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Each new AI capability begins with well-defined, traceable requirements led by our Product team. During this phase, we ensure that only relevant, high-quality, and non-copyrighted data is considered for model training. Design and Engineering teams then translate these requirements into secure workflows and implementation plans. We apply strict version control, peer reviews, and secure coding practices to maintain traceability and reduce risks during the development stage.","caution":null,"provenance":{"source_url":"https://murf.ai/security","snapshot_sha256":"82b3141aad64b1aa9b20b287fb250aa859fcdba32cdb84dfe3ab1cbc237b10cf","wayback_url":null,"deep_link":"https://murf.ai/security#:~:text=%20Each%20new%20AI,during%20the%20development%20stage.","char_start":12100,"char_end":12577}},{"surface":"training_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" You may create new Cloning Voices by submitting voice recordings of a Consenting Speaker as training audio (“ Training Audio ”). By submitting Training Audio to Murf, you consent (and represent and warrant that you have obtained the explicit written consent of any third-party Consenting Speakers) to our use and storage of the audio recordings and voices you consent:\n 4.2.1 to use your voice, and the voice of any third-party Consenting Speakers, to train a Cloning Voice, to synthesize and use such voices as described here;\n 4.2.2 that Murf personnel, service providers and affiliates may listen to audio samples of your Training Audio and your synthesized audio in order to test the quality of your Cloning Voice; and\n 4.2.3 that Murf personnel, service providers and affiliates may use your Cloning Voice to create a series of non-defamatory utterances, solely for internal quality assurance purposes.\n 4.2.4 Only you and people you explicitly share access with will have access to generate synthesized audio using your Cloning Voice. Murf will not share your Training Audio or your Cloning Voice with anyone except as expressly described above.\n 4.2.5 The submission of a third party's unauthorized voice recordings as training audio is prohibited, and you agree that you will not submit any recording to Murf that contains the voice of any speakers that have not explicitly consented in writing to have their Cloning Voice created and to have their voices synthesized.","caution":null,"provenance":{"source_url":"https://murf.ai/resources/terms_of_service/","snapshot_sha256":"6dff80c42845d0c559a850a06e372124d763da281bdd40c65962f7f60a7099c6","wayback_url":null,"deep_link":"https://murf.ai/resources/terms_of_service/#:~:text=%20You%20may%20create,have%20their%20voices%20synthesized.","char_start":9217,"char_end":10699}},{"surface":"commercial_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" 5.1 Commercial Rights \n You can use Murf created voices for commercial purposes. You can also make available to third parties who intend to use Murf created voices for commercial purposes. You however agree that Commercial Rights (defined below) are not resell rights and you cannot resell or offer to resell Murf's offerings (including the library of voices available on Murf Studio) to any third-party. You further agree not to use Murf created voices for training any AI model or to synthesize Murf created voices in any way or for any purpose.\n “ Commercial Rights ” means any use of Murf created voices for commercial or business purposes, except as restricted by this User Agreement.\n 5.2 Third-Party Content and Services \n The Services may enable You to access integrations with Your own, or a third party’s, content, databases, resources, applications and other software components that complement or interoperate with Your use of the Services (each, a “Third Party Product”). THESE ARE NOT OUR PRODUCTS OR SERVICES, SO WE DO NOT WARRANT OR SUPPORT THEM, AND, ULTIMATELY, YOU (AND NOT US) WILL DECIDE WHETHER OR NOT TO ENABLE THEM. ANY USE OF A THIRD PARTY PRODUCT IS SOLELY BETWEEN YOU AND THE APPLICABLE THIRD PARTY PROVIDER.\n If You connect, install or enable Third Party Products for use with the Services, please be mindful of any of Your data that will be shared with the third party provider and the purposes for which the provider requires access. You agree that Murf does not control, endorse or is in any way responsible for Third Party Products. If You decide to enable or use any Third Party Product, the applicable terms of use of such Third Party Product will apply to You.\n 5.3 Publicity Rights ","caution":null,"provenance":{"source_url":"https://murf.ai/resources/terms_of_service/","snapshot_sha256":"6dff80c42845d0c559a850a06e372124d763da281bdd40c65962f7f60a7099c6","wayback_url":null,"deep_link":"https://murf.ai/resources/terms_of_service/#:~:text=%205.1%20Commercial%20Rights,5.3%20Publicity%20Rights%20","char_start":10773,"char_end":12497}},{"surface":"commercial_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"You grant Murf the right to identify Yourself or Your organization as Murf's customer on the Site and Murf's marketing collateral and to include You or Your organization's use of the Services in its case studies.","caution":null,"provenance":{"source_url":"https://murf.ai/resources/terms_of_service/","snapshot_sha256":"6dff80c42845d0c559a850a06e372124d763da281bdd40c65962f7f60a7099c6","wayback_url":null,"deep_link":"https://murf.ai/resources/terms_of_service/#:~:text=You%20grant%20Murf%20the,in%20its%20case%20studies.","char_start":12499,"char_end":12726}},{"surface":"commercial_use","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":" 5. Commercial Rights; Third-Party Content and Services; and Publicity ","caution":null,"provenance":{"source_url":"https://murf.ai/resources/terms_of_service/","snapshot_sha256":"6dff80c42845d0c559a850a06e372124d763da281bdd40c65962f7f60a7099c6","wayback_url":null,"deep_link":"https://murf.ai/resources/terms_of_service/#:~:text=%205.%20Commercial%20Rights%3B,Services%3B%20and%20Publicity%20","char_start":23435,"char_end":23506}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Murf employs strong encryption protocols to safeguard customer data at all times. All stored customer data is encrypted on AWS using AES-256, a widely recognized industry standard for data security.\n Encryption keys are securely managed using Amazon Key Management Service (KMS), which enforces periodic key rotation. Amazon KMS utilizes hardware security modules (HSMs) validated under FIPS 140-2, ensuring a high level of cryptographic security. By design, AWS employees and other unauthorized parties cannot access plaintext encryption keys.\n All data transmitted between systems is encrypted in transit using TLS 1.2 to prevent unauthorized interception. Murf follows a formal cryptography policy, which defines encryption standards, key management practices, and security procedures to ensure ongoing data protection.","caution":null,"provenance":{"source_url":"https://murf.ai/security","snapshot_sha256":"82b3141aad64b1aa9b20b287fb250aa859fcdba32cdb84dfe3ab1cbc237b10cf","wayback_url":null,"deep_link":"https://murf.ai/security#:~:text=%20Murf%20employs%20strong,ensure%20ongoing%20data%20protection.","char_start":3632,"char_end":4455}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Murf operates as a multi-tenant software-as-a-service (SaaS) platform, utilizing a shared infrastructure to deliver a seamless experience for all users. To ensure customer data remains logically separated, we implement strict access controls and data isolation measures. Each customer’s data is associated with a unique identifier, and access is managed through predefined access lists, preventing unauthorized cross-tenant access. These safeguards ensure that while our platform remains scalable and efficient, your data remains private and secure within its designated environment.","caution":null,"provenance":{"source_url":"https://murf.ai/security","snapshot_sha256":"82b3141aad64b1aa9b20b287fb250aa859fcdba32cdb84dfe3ab1cbc237b10cf","wayback_url":null,"deep_link":"https://murf.ai/security#:~:text=%20Murf%20operates%20as,within%20its%20designated%20environment.","char_start":1401,"char_end":1985}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Murf’s resilient infrastructure is designed to maintain high availability, consistently delivering service uptime of over 99%. Secure backups also ensure business continuity in the event of disruptions.\n Our platform is built on AWS (US-East-2), and has 3 availability zones to mitigate risks from hardware failures or natural disasters. Murf follows strict recovery objectives:\n Recovery Time Objective (RTO): Under 30 minutes for full system recovery.\n Recovery Point Objective (RPO): 30 minutes to minimize potential data loss.\n To achieve these recovery targets, Murf’s systems architecture team continuously monitors and tests our backup, failover, and recovery mechanisms. Our failover strategy follows a passive failover approach, combined with partial traffic routing via DNS, allowing for seamless transitions with zero downtime during planned failovers.\n Murf ensures robust backup and recovery through AWS services:\n Amazon DynamoDB Point-in-Time Recovery (PITR) allows restoring backups to recovery points just seconds in the past, ensuring minimal data loss.\n AWS Backup for S3 enables point-in-time recovery, allowing efficient restoration of stored data.\n We perform daily backups of production databases, which include point-in-time recovery options and daily snapshots.\n All backups are encrypted, access-controlled, and stored securely using AWS services, following the principle of least privilege.\n Murf’s backup recovery and deployment processes are tested at least annually to validate their effectiveness. ","caution":null,"provenance":{"source_url":"https://murf.ai/security","snapshot_sha256":"82b3141aad64b1aa9b20b287fb250aa859fcdba32cdb84dfe3ab1cbc237b10cf","wayback_url":null,"deep_link":"https://murf.ai/security#:~:text=%20Murf%E2%80%99s%20resilient%20infrastructure,validate%20their%20effectiveness.%20","char_start":6003,"char_end":7533}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"Our redundant architecture ensures that critical resources are distributed across geographically dispersed data centers, supporting continuous availability and minimizing service disruptions. Importantly, Murf has experienced no security incidents or data breaches till date, a reflection of our strong security posture and proactive risk management efforts.\n Additionally, Murf maintains a business continuity and disaster recovery (BC/DR) plan, which is reviewed and tested annually to ensure our ability to respond effectively to unexpected incidents.","caution":null,"provenance":{"source_url":"https://murf.ai/security","snapshot_sha256":"82b3141aad64b1aa9b20b287fb250aa859fcdba32cdb84dfe3ab1cbc237b10cf","wayback_url":null,"deep_link":"https://murf.ai/security#:~:text=Our%20redundant%20architecture%20ensures,effectively%20to%20unexpected%20incidents.","char_start":7533,"char_end":8087}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" We implement industry-standard encryption (AES-256 for data at rest and TLS 1.2+ for data in transit) to protect all customer data. Access to customer information is strictly controlled and limited to authorized personnel based on job role and necessity.\n To maintain ongoing compliance and detect potential threats, we log all critical security-relevant events—such as authentication attempts, privilege escalations, configuration changes, and admin activity. These logs are stored in a tamper-evident, immutable format, retained according to internal policy, and monitored continuously through automated alerting systems.\n We also conduct regular audits of system activity and access controls to ensure traceability and accountability. Any anomalies or policy violations are investigated promptly.\n Murf has a well-defined Incident Management Procedure in place. In the event of a security incident, our team follows a structured process for detection, containment, resolution, and post-incident analysis. Customers are notified in accordance with regulatory and contractual obligations.","caution":null,"provenance":{"source_url":"https://murf.ai/security","snapshot_sha256":"82b3141aad64b1aa9b20b287fb250aa859fcdba32cdb84dfe3ab1cbc237b10cf","wayback_url":null,"deep_link":"https://murf.ai/security#:~:text=%20We%20implement%20industry-standard,regulatory%20and%20contractual%20obligations.","char_start":8513,"char_end":9603}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" As part of our commitment to privacy and compliance with GDPR (General Data Protection Regulation) and CCPA (California Consumer Privacy Act), customers have several data rights, including:\n Right to Access : Customers can request a copy of the personal data we store about them.\n Right to Rectification : If any data is inaccurate or incomplete, customers can request corrections.\n Right to Erasure (Right to Be Forgotten) : Customers may request the deletion of their personal data, subject to legal and contractual obligations.\n Right to Data Portability : Customers can request to receive their data in a structured, commonly used format.\n Right to Object & Restrict Processing : Customers can opt out of certain data processing activities.\n Murf provides clear processes for customers to exercise these rights. If a request is made, we respond in compliance with applicable legal timelines and requirements.","caution":null,"provenance":{"source_url":"https://murf.ai/security","snapshot_sha256":"82b3141aad64b1aa9b20b287fb250aa859fcdba32cdb84dfe3ab1cbc237b10cf","wayback_url":null,"deep_link":"https://murf.ai/security#:~:text=%20As%20part%20of,legal%20timelines%20and%20requirements.","char_start":9648,"char_end":10561}},{"surface":"privacy_data_use","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":" Murf has a comprehensive security framework built around industry best practices, risk management principles, and well-defined security policies. Our approach is designed to ensure the confidentiality, integrity, and availability of customer data at every stage—whether it’s being processed, transmitted, or stored.","caution":null,"provenance":{"source_url":"https://murf.ai/security","snapshot_sha256":"82b3141aad64b1aa9b20b287fb250aa859fcdba32cdb84dfe3ab1cbc237b10cf","wayback_url":null,"deep_link":"https://murf.ai/security#:~:text=%20Murf%20has%20a,processed%2C%20transmitted%2C%20or%20stored.","char_start":11308,"char_end":11624}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Murf is committed to safeguarding customer data through robust security measures and compliance with global data protection regulations. Our data protection strategies include:\n Data Encryption : All customer data is encrypted both in transit and at rest using industry-standard encryption protocols.\n Access Controls : Only authorized personnel have access to customer data, and all access is logged and monitored.\n Minimal Data Collection : We only collect and retain customer data that is essential for providing our services.\n Regular Security Assessments : Our infrastructure is continuously evaluated for vulnerabilities and compliance risks.","caution":null,"provenance":{"source_url":"https://murf.ai/security","snapshot_sha256":"82b3141aad64b1aa9b20b287fb250aa859fcdba32cdb84dfe3ab1cbc237b10cf","wayback_url":null,"deep_link":"https://murf.ai/security#:~:text=%20Murf%20is%20committed,vulnerabilities%20and%20compliance%20risks.","char_start":14100,"char_end":14749}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" We operate in compliance with the California Consumer Privacy Act (CCPA), ensuring your rights regarding the personal information we collect. For comprehensive information, please consult our CCPA Privacy Notice . To submit an information request, please contact us at legal@murf.ai .","caution":null,"provenance":{"source_url":"https://murf.ai/security","snapshot_sha256":"82b3141aad64b1aa9b20b287fb250aa859fcdba32cdb84dfe3ab1cbc237b10cf","wayback_url":null,"deep_link":"https://murf.ai/security#:~:text=%20We%20operate%20in,us%20at%20legal%40murf.ai%20.","char_start":23036,"char_end":23321}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" We value your privacy and your rights as a data subject and process all personal data in accordance with the principles of GDPR. We have also appointed local partners as our privacy representative and your point of contact. If you want to contact us via our representative, Prighter or make use of your data subject rights, please visit the following website. https://prighter.com/q/14532374752 ","caution":null,"provenance":{"source_url":"https://murf.ai/security","snapshot_sha256":"82b3141aad64b1aa9b20b287fb250aa859fcdba32cdb84dfe3ab1cbc237b10cf","wayback_url":null,"deep_link":"https://murf.ai/security#:~:text=%20We%20value%20your,following%20website.%20https%3A%2F%2Fprighter.com%2Fq%2F14532374752%20","char_start":23329,"char_end":23725}},{"surface":"privacy_data_use","risk":"unknown","confidence":"low","tier":"All","verified":true,"quote":" Please enter your work email, or continue with free trial .","caution":null,"provenance":{"source_url":"https://murf.ai/security","snapshot_sha256":"82b3141aad64b1aa9b20b287fb250aa859fcdba32cdb84dfe3ab1cbc237b10cf","wayback_url":null,"deep_link":"https://murf.ai/security#:~:text=%20Please%20enter%20your,with%20free%20trial%20.","char_start":23818,"char_end":23878}},{"surface":"privacy_data_use","risk":"unknown","confidence":"low","tier":"All","verified":true,"quote":" Please enter your work email, or continue with free trial .","caution":null,"provenance":{"source_url":"https://murf.ai/security","snapshot_sha256":"82b3141aad64b1aa9b20b287fb250aa859fcdba32cdb84dfe3ab1cbc237b10cf","wayback_url":null,"deep_link":"https://murf.ai/security#:~:text=%20Please%20enter%20your,with%20free%20trial%20.","char_start":23881,"char_end":23941}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" 2.1 Who \n To use the Services, you agree that: \n 2.1.1 you must be at least the Minimum Age (described below); \n 2.1.2 you will only have one Murf account, which must be in your real name; \n 2.1.3 you are not already restricted by Murf from using the Services; and\n 2.1.4 creating an account with false information or creating multiple/duplicate accounts is a violation of this User Agreement, including accounts made available to others or persons under the Minimum Age.\n “ Minimum Age ” means 16 years old. However, if law which applies to you requires that you must be older in order for Murf to lawfully provide the Services to you without parental consent (including using of your personal data), then the Minimum Age will be such an older age.\n 2.2 Your Account \n You agree to: \n 2.2.1 provide accurate information to us and keep it updated; \n 2.2.2 use a strong password and keep it confidential; and \n 2.2.3 not transfer any part of your account. You are responsible for your account unless you close it or immediately report misuse by contacting us at legal@murf.ai .\n Please note that as between you and others (including your employer), your account belongs to you. However, if the Services were purchased by another party for you to use (e.g. enterprise accounts), the party paying for such Service has the right to control access to and get reports on your use of such paid Service.\n 2.3 Payment \n If you buy any of our paid Services (“ Subscription ”), you agree to pay us the applicable fees and taxes and to additional terms specific to the Subscription. ","caution":null,"provenance":{"source_url":"https://murf.ai/resources/terms_of_service/","snapshot_sha256":"6dff80c42845d0c559a850a06e372124d763da281bdd40c65962f7f60a7099c6","wayback_url":null,"deep_link":"https://murf.ai/resources/terms_of_service/#:~:text=%202.1%20Who%20To,to%20the%20Subscription.%20","char_start":2199,"char_end":3771}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":" 11. Do's and Dont's ","caution":null,"provenance":{"source_url":"https://murf.ai/resources/terms_of_service/","snapshot_sha256":"6dff80c42845d0c559a850a06e372124d763da281bdd40c65962f7f60a7099c6","wayback_url":null,"deep_link":"https://murf.ai/resources/terms_of_service/#:~:text=%2011.%20Do%26%23x27%3Bs%20and%20Dont%26%23x27%3Bs%20","char_start":23670,"char_end":23701}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":" Before deployment, all new features and model updates go through rigorous testing in a segregated staging environment. Quality assurance is handled by team members who are independent from the developers to maintain objectivity. Personally identifiable information (PII) is explicitly excluded from any testing data, further reducing privacy risk. Deployment to production follows a structured change management process, including peer-reviewed pull requests and formal approval workflows.","caution":null,"provenance":{"source_url":"https://murf.ai/security","snapshot_sha256":"82b3141aad64b1aa9b20b287fb250aa859fcdba32cdb84dfe3ab1cbc237b10cf","wayback_url":null,"deep_link":"https://murf.ai/security#:~:text=%20Before%20deployment%2C%20all,and%20formal%20approval%20workflows.","char_start":12620,"char_end":13110}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":" Our machine learning models are developed with specific performance and safety goals in mind. Murf maintains multiple backbone models, each optimized for its primary use case—ranging from studio-grade user control and voice customization to dubbing-ready multilingual alignment and low-latency API integrations. Any potential ethical or operational risks encountered during development are flagged for review and mitigation by our Information Security Officer.","caution":null,"provenance":{"source_url":"https://murf.ai/security","snapshot_sha256":"82b3141aad64b1aa9b20b287fb250aa859fcdba32cdb84dfe3ab1cbc237b10cf","wayback_url":null,"deep_link":"https://murf.ai/security#:~:text=%20Our%20machine%20learning,our%20Information%20Security%20Officer.","char_start":13150,"char_end":13611}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":" Post-deployment, our engineering and security teams continuously monitor infrastructure and model performance. We use automated tools to scan for code-level and network vulnerabilities and maintain strict isolation between development, staging, and production environments. This ongoing diligence allows us to evolve responsibly, maintain system integrity, and meet our customers’ trust and safety expectations","caution":null,"provenance":{"source_url":"https://murf.ai/security","snapshot_sha256":"82b3141aad64b1aa9b20b287fb250aa859fcdba32cdb84dfe3ab1cbc237b10cf","wayback_url":null,"deep_link":"https://murf.ai/security#:~:text=%20Post-deployment%2C%20our%20engineering,trust%20and%20safety%20expectations","char_start":13654,"char_end":14065}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":" To protect Murf employee accounts, we enforce company-wide multi-factor authentication (MFA), ensuring an added layer of security against unauthorized access attempts.","caution":null,"provenance":{"source_url":"https://murf.ai/security","snapshot_sha256":"82b3141aad64b1aa9b20b287fb250aa859fcdba32cdb84dfe3ab1cbc237b10cf","wayback_url":null,"deep_link":"https://murf.ai/security#:~:text=%20To%20protect%20Murf,against%20unauthorized%20access%20attempts.","char_start":15098,"char_end":15266}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":" Murf utilizes an on-device application to monitor the presence of essential security controls on employee devices, including:","caution":null,"provenance":{"source_url":"https://murf.ai/security","snapshot_sha256":"82b3141aad64b1aa9b20b287fb250aa859fcdba32cdb84dfe3ab1cbc237b10cf","wayback_url":null,"deep_link":"https://murf.ai/security#:~:text=%20Murf%20utilizes%20an,on%20employee%20devices%2C%20including%3A","char_start":15525,"char_end":15651}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":" Software update compliance to ensure systems are running the latest security patches","caution":null,"provenance":{"source_url":"https://murf.ai/security","snapshot_sha256":"82b3141aad64b1aa9b20b287fb250aa859fcdba32cdb84dfe3ab1cbc237b10cf","wayback_url":null,"deep_link":"https://murf.ai/security#:~:text=%20Software%20update%20compliance,the%20latest%20security%20patches","char_start":15787,"char_end":15872}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":" Murf implements strict security measures for its network infrastructure, including:\n Multi-factor authentication (MFA) for access to critical servers and databases\n Our internal networks have Access Control Lists and are not accessible from the Internet.\n Encrypted communications using TLS 1.2 to protect data in transit","caution":null,"provenance":{"source_url":"https://murf.ai/security","snapshot_sha256":"82b3141aad64b1aa9b20b287fb250aa859fcdba32cdb84dfe3ab1cbc237b10cf","wayback_url":null,"deep_link":"https://murf.ai/security#:~:text=%20Murf%20implements%20strict,protect%20data%20in%20transit","char_start":15901,"char_end":16223}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":" Security is embedded into our Software Development Lifecycle (SDLC) to minimize risks early in the development process. Our security measures include:\n Threat modeling & security reviews for new features and significant changes\n Static code analysis and software composition analysis to detect vulnerabilities before deployment","caution":null,"provenance":{"source_url":"https://murf.ai/security","snapshot_sha256":"82b3141aad64b1aa9b20b287fb250aa859fcdba32cdb84dfe3ab1cbc237b10cf","wayback_url":null,"deep_link":"https://murf.ai/security#:~:text=%20Security%20is%20embedded,detect%20vulnerabilities%20before%20deployment","char_start":16546,"char_end":16874}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":" All application code changes at Murf go through a structured change management process to ensure they are necessary, secure, and beneficial to the platform. Development is performed entirely in-house, with source code maintained in AWS CodeCommit under strict version control.\n Our Software Development Life Cycle (SDLC) includes prioritizing deliverables, designing for scale and security, developing with built-in test cases, and undergoing peer reviews by engineers familiar with the system. Approved code is merged into a development branch and deployed to a staging environment for functional and non-functional testing by our QA team.\n Once testing is complete, release managers oversee deployment to production via AWS CodePipeline, with immediate post-deployment monitoring through system metrics and alarms to ensure operational stability.\n This rigorous lifecycle ensures that every change is properly reviewed, tested, deployed, and monitored to maintain the security, reliability, and performance of the Murf platform.","caution":null,"provenance":{"source_url":"https://murf.ai/security","snapshot_sha256":"82b3141aad64b1aa9b20b287fb250aa859fcdba32cdb84dfe3ab1cbc237b10cf","wayback_url":null,"deep_link":"https://murf.ai/security#:~:text=%20All%20application%20code,of%20the%20Murf%20platform.","char_start":16982,"char_end":18013}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Murf has a documented and structured Incident Response Plan to handle security incidents effectively. This plan is:\n Reviewed at least annually to ensure it remains effective and up to date.\n Communicated to relevant teams, ensuring a coordinated response in case of an incident.\n Our incident response team actively monitors and investigates security, availability, and confidentiality-related incidents.\n Should an incident occur, it would be logged in Murf’s security incident register, where every action taken during the response process is documented and later reviewed to improve future response strategies.\n In the event of an unauthorized disclosure of customer data, Murf notifies impacted customers without undue delay, in accordance with applicable legal and regulatory requirements.","caution":null,"provenance":{"source_url":"https://murf.ai/security","snapshot_sha256":"82b3141aad64b1aa9b20b287fb250aa859fcdba32cdb84dfe3ab1cbc237b10cf","wayback_url":null,"deep_link":"https://murf.ai/security#:~:text=%20Murf%20has%20a,legal%20and%20regulatory%20requirements.","char_start":18313,"char_end":19109}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Murf maintains strict personnel security measures to ensure appropriate control and supervision over employees. This includes comprehensive hiring policies, background checks (where permitted by law), and job-specific security clearances.\n All employees undergo information security and privacy training during onboarding, with mandatory annual security training to reinforce best practices. Employees must acknowledge and adhere to Murf’s security policies, which cover:\n Mandatory use of strong passwords and multi-factor authentication (MFA) for enhanced account security.\n Role-based access control, following the principle of least privilege with a monitored approval process.\n Non-Disclosure Agreements (NDAs) or similar confidentiality agreements to safeguard proprietary and customer information.\n Annual security and privacy awareness training, including phishing simulations and policy refreshers.\n Immediate revocation of system access upon employment termination to prevent unauthorized access.\n Physical security measures, including controlled office access via key cards and surveillance monitoring.\n Audit logging of employee access to backend infrastructure to track and monitor activity.\n Threat detection through Amazon GuardDuty, which provides continuous monitoring for suspicious activity, unauthorized access attempts, and potential security threats.\n These measures ensure that Murf personnel uphold the highest security standards to protect customer data and platform integrity.\n ‍\n ‍\n ‍","caution":null,"provenance":{"source_url":"https://murf.ai/security","snapshot_sha256":"82b3141aad64b1aa9b20b287fb250aa859fcdba32cdb84dfe3ab1cbc237b10cf","wayback_url":null,"deep_link":"https://murf.ai/security#:~:text=%20Murf%20maintains%20strict,integrity.%20%E2%80%8D%20%E2%80%8D%20%E2%80%8D","char_start":20435,"char_end":21947}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" 12. Claims regarding copyright infringement ","caution":null,"provenance":{"source_url":"https://murf.ai/resources/terms_of_service/","snapshot_sha256":"6dff80c42845d0c559a850a06e372124d763da281bdd40c65962f7f60a7099c6","wayback_url":null,"deep_link":"https://murf.ai/resources/terms_of_service/#:~:text=%2012.%20Claims%20regarding%20copyright%20infringement%20","char_start":23702,"char_end":23747}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" 11.1 Do’s \n You agree to comply with all applicable laws, including privacy laws, intellectual property laws, anti-spam laws, export control laws, tax laws for any use of the Services or the Site.\n 11.2 Don’ts \n You agree that you will not:\n 11.2.1 Create a false identity on Murf, misrepresent your identity, create a profile for anyone other than yourself (a real person), or use or attempt to use another’s account;\n 11.2.2 Develop, support or use software, devices, scripts, robots or any other means or processes (including crawlers, browser plugins and add-ons or any other technology) to scrape the Services or the Site or otherwise copy profiles and other data from the Services or the Site;\n 11.2.3 Override any security feature or bypass or circumvent any access controls or use limits of the Service or the Site;\n 11.2.4 Copy, use, disclose or distribute any unauthorised information obtained from the Services or the Site, whether directly or through third parties (such as search engines);\n 11.2.5 Disclose information that you do not have the consent to disclose (such as confidential information of others, including your employer);\n 11.2.6 Violate the intellectual property rights of others, including copyrights, patents, trademarks, trade secrets or other proprietary rights;\n 11.2.7 Violate the intellectual property or other rights of Murf, including, without limitation, (i) copying or distributing our technology; (ii) using the word “Murf” or our logos in any business name, email, or URL without our express consent in writing;\n 11.2.8 Post anything to the Services or the Site that contains software viruses, worms, or any other harmful code;\n 11.2.9 Reverse engineer, decompile, disassemble, decipher or otherwise attempt to derive the source code for the Services or the","caution":null,"provenance":{"source_url":"https://murf.ai/resources/terms_of_service/","snapshot_sha256":"6dff80c42845d0c559a850a06e372124d763da281bdd40c65962f7f60a7099c6","wayback_url":null,"deep_link":"https://murf.ai/resources/terms_of_service/#:~:text=%2011.1%20Do%E2%80%99s%20You,the%20Services%20or%20the","char_start":19746,"char_end":21544}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Site;\n 11.2.10 Use bots or other automated methods to access the Services or the Site;\n 11.2.11 Stalk, threaten, impersonate, dox, harass or defraud anyone through use of the Services or the Site;\n 11.2.12 Create, upload or transmit material through the Services or the Site that is illegal, obscene, defamatory, pornographic or is otherwise inappropriate;\n 11.2.13 Send, distribute or post spam, unsolicited or bulk commercial electronic communications, chain letters, or pyramid schemes through the Services or the Site;","caution":null,"provenance":{"source_url":"https://murf.ai/resources/terms_of_service/","snapshot_sha256":"6dff80c42845d0c559a850a06e372124d763da281bdd40c65962f7f60a7099c6","wayback_url":null,"deep_link":"https://murf.ai/resources/terms_of_service/#:~:text=%20Site%3B%2011.2.10%20Use,Services%20or%20the%20Site%3B","char_start":21544,"char_end":22067}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" 11.2.14 Use the Services or the Site to initiate any robocalls or other communication in violation of the U.S. Telephone Consumer Protection Act of 1991 or any Federal Communications Commission directive.\n 11.2.15 Harvest, collect or disclose information about other users through the Services or the Site without their consent;\n 11.2.16 Monitor the availability, performance or functionality of the Services or the Site for any competitive purpose;\n 11.2.17 Engage in “framing,” “mirroring,” or otherwise simulating the appearance or function of the Services or the Site;\n 11.2.18 Overlay or otherwise modify the Services/Site or their appearance (such as by inserting elements into the Services/Site or removing, covering, or obscuring an advertisement included on the Services); and\n 11.2.19 Interfere with the operation of, or place an unreasonable load on, the Services or the Site (e.g., spam, denial of service attack, viruses, gaming algorithms).","caution":null,"provenance":{"source_url":"https://murf.ai/resources/terms_of_service/","snapshot_sha256":"6dff80c42845d0c559a850a06e372124d763da281bdd40c65962f7f60a7099c6","wayback_url":null,"deep_link":"https://murf.ai/resources/terms_of_service/#:~:text=%2011.2.14%20Use%20the,attack%2C%20viruses%2C%20gaming%20algorithms).","char_start":22069,"char_end":23024}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Please refer to our Copyright Policy .","caution":null,"provenance":{"source_url":"https://murf.ai/resources/terms_of_service/","snapshot_sha256":"6dff80c42845d0c559a850a06e372124d763da281bdd40c65962f7f60a7099c6","wayback_url":null,"deep_link":"https://murf.ai/resources/terms_of_service/#:~:text=%20Please%20refer%20to%20our%20Copyright%20Policy%20.","char_start":23072,"char_end":23111}},{"surface":"data_retention","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" During an active subscription, customers can export generated audio files from Murf’s platform by downloading them in MP3 or WAV format.\n After a customer’s agreement with Murf ends, we provide a grace period of up to 90 days during which customers can retrieve their previously generated audio files. After this period, the data may be permanently deleted in accordance with Murf’s data retention policies.","caution":null,"provenance":{"source_url":"https://murf.ai/security","snapshot_sha256":"82b3141aad64b1aa9b20b287fb250aa859fcdba32cdb84dfe3ab1cbc237b10cf","wayback_url":null,"deep_link":"https://murf.ai/security#:~:text=%20During%20an%20active,Murf%E2%80%99s%20data%20retention%20policies.","char_start":19176,"char_end":19584}},{"surface":"data_retention","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Customers have full control over the content they create on Murf and can request its deletion at any time.\n Upon receiving a deletion request, Customer Data is permanently removed from Murf’s systems, including backups, with undue delay. However, complex cases may push this timeline to an upper limit of 90 days.\n If an account is terminated, customers can request the deletion of all stored data, and Murf will provide confirmation once the process is complete.\n If no explicit deletion request is made after account termination, data is automatically deleted within 90 days as part of Murf’s standard data retention policy.\n Murf relies on AWS services for secure data erasure and adheres to AWS’s physical security controls and disposal standards to ensure proper data deletion.","caution":null,"provenance":{"source_url":"https://murf.ai/security","snapshot_sha256":"82b3141aad64b1aa9b20b287fb250aa859fcdba32cdb84dfe3ab1cbc237b10cf","wayback_url":null,"deep_link":"https://murf.ai/security#:~:text=%20Customers%20have%20full,ensure%20proper%20data%20deletion.","char_start":19620,"char_end":20403}},{"surface":"data_retention","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"Murf is not a storage service. You agree that we have no obligation to store, maintain or provide you a copy of Content, except to the extent required by applicable law and as per our Privacy Policy.\n 3.4 Limits \n Murf reserves the right to restrict, suspend, or terminate your account if you breach this User Agreement or are misusing the Services.\n 3.5 Intellectual Property Rights \n Murf reserves all of its intellectual property rights in the Services. Trademarks and logos used in connection with the Services are the trademarks of their respective owners.","caution":null,"provenance":{"source_url":"https://murf.ai/resources/terms_of_service/","snapshot_sha256":"6dff80c42845d0c559a850a06e372124d763da281bdd40c65962f7f60a7099c6","wayback_url":null,"deep_link":"https://murf.ai/resources/terms_of_service/#:~:text=Murf%20is%20not%20a,of%20their%20respective%20owners.","char_start":7164,"char_end":7725}},{"surface":"data_retention","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Both you and Murf may terminate this User Agreement at any time. On termination, you lose the right to access or use the Services. The following shall survive termination:\n Sections 6, 8, 10 and 11.2 of this User Agreement; and\n Any amounts owed by either party prior to termination remain owed after termination.","caution":null,"provenance":{"source_url":"https://murf.ai/resources/terms_of_service/","snapshot_sha256":"6dff80c42845d0c559a850a06e372124d763da281bdd40c65962f7f60a7099c6","wayback_url":null,"deep_link":"https://murf.ai/resources/terms_of_service/#:~:text=%20Both%20you%20and,remain%20owed%20after%20termination.","char_start":16547,"char_end":16861}},{"surface":"tier_differences","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"Failure to pay these fees will result in the termination of your Subscription. You also agree that:\n 2.3.1 Your purchase may be subject to foreign exchange fees or differences in prices based on location (e.g. exchange rates).\n 2.3.2 Our payment processor may store and continue billing your payment method (e.g. credit card).\n 2.3.3 If you purchase a Subscription, your payment method automatically will be charged at the start of each Subscription period for the fees and taxes applicable to that period. To avoid future charges, you can cancel anytime before the renewal date.\n 2.3.4 We may calculate taxes payable by you based on the billing information that you provide us at the time of purchase.\n 2.4 Changes to the Price and Subscription Plans \n We may change our subscription plans and the price of our Services from time to time. Any changes to our subscription plans will apply only after 30 days notice to you.\n 2.5 Refunds \n You agree that:\n 2.5.1 Payment obligations are non-cancellable and fees paid are non-refundable unless otherwise provided in this section.\n 2.5.2 If you choose to cancel your Subscription during a Subscription period, you may use the Subscription until the end of your then-current Subscription period or renewal period, but will not be issued a refund for the most recently charged fees.\n 2.5.3 Payments made against one-time packs or Subscriptions that have been: (i) bought more than 24 hours ago, or (ii) used for more than 10 minutes of text to speech conversion are not eligible for refunds. ","caution":null,"provenance":{"source_url":"https://murf.ai/resources/terms_of_service/","snapshot_sha256":"6dff80c42845d0c559a850a06e372124d763da281bdd40c65962f7f60a7099c6","wayback_url":null,"deep_link":"https://murf.ai/resources/terms_of_service/#:~:text=Failure%20to%20pay%20these,eligible%20for%20refunds.%20","char_start":3771,"char_end":5307}},{"surface":"tier_differences","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"If you have bought a Subscription or a one-time pack within the last 24 hours and your account usage is less than 10 minutes of voice generation time, you can write to us with a refund request at support@murf.ai .\n 2.6 Notices and Messages \n We will provide notices and messages to you: (a) within the Service, or (b) using the contact information you provide us (e.g., email).","caution":null,"provenance":{"source_url":"https://murf.ai/resources/terms_of_service/","snapshot_sha256":"6dff80c42845d0c559a850a06e372124d763da281bdd40c65962f7f60a7099c6","wayback_url":null,"deep_link":"https://murf.ai/resources/terms_of_service/#:~:text=If%20you%20have%20bought,provide%20us%20(e.g.%2C%20email).","char_start":5307,"char_end":5684}},{"surface":"tier_differences","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"Use of trials and betas is permitted only for User's self-evaluation during the period designated by Murf. Murf may terminate User's use of trials and betas at any time for any reason. Trials and betas may be inoperable, incomplete or include features never released. Notwithstanding anything else in this User Agreement, Murf offers no warranty, SLA or support for trials and betas and its liability for trials and betas will not in the aggregate exceed USD $1,000.","caution":null,"provenance":{"source_url":"https://murf.ai/resources/terms_of_service/","snapshot_sha256":"6dff80c42845d0c559a850a06e372124d763da281bdd40c65962f7f60a7099c6","wayback_url":null,"deep_link":"https://murf.ai/resources/terms_of_service/#:~:text=Use%20of%20trials%20and,aggregate%20exceed%20USD%20%241%2C000.","char_start":19246,"char_end":19722}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" 6.1 Indemnification","caution":null,"provenance":{"source_url":"https://murf.ai/resources/terms_of_service/","snapshot_sha256":"6dff80c42845d0c559a850a06e372124d763da281bdd40c65962f7f60a7099c6","wayback_url":null,"deep_link":"https://murf.ai/resources/terms_of_service/#:~:text=%206.1%20Indemnification","char_start":12783,"char_end":12803}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" To the fullest extent permitted by applicable law, you will indemnify, defend (at our option), and hold harmless Murf and our officers, directors, partners, licensors, employees and agents from and against any losses, liabilities, claims, demands, damages, expenses or costs (Claims) arising out of or related to:\n your access to or use of the Services\n the Content\n your violation of these Terms\n your violation,misappropriation, or infringement of any rights of another (including intellectual property rights or privacy rights) or\n your conduct in connection with the Services or the Content. You will cooperate with Murf in defending such Claims, and pay all fees, costs, and expenses associated with defending such Claims (including attorneys fees). Murf will have control of the defense or settlement, at Murf’s sole option, of any third-party Claims. This indemnity is in addition to, and not in lieu of, any other indemnities set forth in a written agreement between you and Murf.\n 6.2 Disclaimer \n We cannot guarantee our Site or Services will be available at all times. We may experience hardware, software, or other problems and we may also need to perform maintenance related to our Services which may result in interruptions, delays or errors. We may also need to modify, suspend or stop offering our Services in such situations without notifying you.\n For users of plans that are free of charge we reserve the right to modify, suspend or stop offering our Services for any reason and without notice.\n","caution":null,"provenance":{"source_url":"https://murf.ai/resources/terms_of_service/","snapshot_sha256":"6dff80c42845d0c559a850a06e372124d763da281bdd40c65962f7f60a7099c6","wayback_url":null,"deep_link":"https://murf.ai/resources/terms_of_service/#:~:text=%20To%20the%20fullest,and%20without%20notice.%20","char_start":12805,"char_end":14320}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" For users with a Subscription: we will notify you in advance of making changes to our Services which may adversely impact your use of them.\n You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Site or the Services during any downtime or discontinuance of the Site or the Services. Nothing in this User Agreement will be construed to obligate us to maintain and support the Site or to supply any corrections, updates, or releases in connection with our Services\n Murf further disclaims all warranties, whether express, implied, statutory or otherwise, including warranties of merchantability, fitness for a particular purpose, title and noninfringement. Outputs are generated through machine learning processes and are not tested, verified, endorsed or guaranteed to be accurate, complete or current by Murf. You should independently review and verify all outputs as to appropriateness for any or all Your use cases or applications.\n 6.3 Limitation of Liability \n TO THE FULL EXTENT PERMITTED BY LAW, MURF, MURF PERSONNEL OR MURF AFFILIATES, WILL NOT BE LIABLE IN CONNECTION WITH THIS USER AGREEMENT FOR LOST PROFITS OR LOST BUSINESS OPPORTUNITIES, REPUTATION (E.G., OFFENSIVE OR DEFAMATORY STATEMENTS), LOSS OF DATA (E.G., DOWN TIME OR LOSS, USE OF, OR CHANGES TO, YOUR INFORMATION OR CONTENT) OR THIRD-PARTY POLICIES (SUCH AS YOUTUBE REFUSING TO ALLOW MONETIZATION OF VIDEOS WITH SYNTHESIZED VOICES OR ACX DECLINING TEXT TO SPEECH BASED AUDIO BOOKS) OR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL OR PUNITIVE DAMAGES.\n","caution":null,"provenance":{"source_url":"https://murf.ai/resources/terms_of_service/","snapshot_sha256":"6dff80c42845d0c559a850a06e372124d763da281bdd40c65962f7f60a7099c6","wayback_url":null,"deep_link":"https://murf.ai/resources/terms_of_service/#:~:text=%20For%20users%20with,OR%20PUNITIVE%20DAMAGES.%20","char_start":14320,"char_end":15925}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" MURF AND ITS AFFILIATES WILL NOT BE LIABLE TO YOU IN CONNECTION WITH THIS USER AGREEMENT FOR ANY AMOUNT THAT EXCEEDS THE TOTAL FEES PAID BY YOU TO MURF FOR THE SERVICES DURING THE TERM OF THIS USER AGREEMENT, IF ANY.\n 6.4 Basis of the Bargain; Exclusions \n The limitations of liability in this Section 6 are part of the basis of the bargain between you and Murf and shall apply to all claims of liability (e.g., warranty, tort, negligence, contract and law) even if Murf or its affiliates have been told of the possibility of any such damage, and even if these remedies fail their essential purpose.\n ‍","caution":null,"provenance":{"source_url":"https://murf.ai/resources/terms_of_service/","snapshot_sha256":"6dff80c42845d0c559a850a06e372124d763da281bdd40c65962f7f60a7099c6","wayback_url":null,"deep_link":"https://murf.ai/resources/terms_of_service/#:~:text=%20MURF%20AND%20ITS,their%20essential%20purpose.%20%E2%80%8D","char_start":15925,"char_end":16528}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" 6. 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Confidentiality obligations will however not apply to Your Information:\n 4.1.1 that is known to us prior to receipt from you, or is obtained from a source other than one having an obligation of confidentiality to you;\n 4.1.2 that has become known (independent of disclosure by you) to us from a source other than one having an obligation of confidentiality to you; or\n 4.1.3 that has become publicly known or otherwise ceases to be secret or confidential, except through a breach of this section by us, including if you designate Your Information as “public” or post such Content in a public area of the Site.\n 4.2 Voice Cloning \n Voice cloning is a feature of Murf that allows you to use Cloning Voices to synthesize voice recordings that sound like a Consenting Speaker. A “ Cloning Voice ” is an AI model trained on voice recordings of a Consenting Speaker. 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You can terminate this User Agreement at any time by closing your account and no longer accessing or using our Services.\n 1.2 Services \n This User Agreement applies to https://murf.ai/ (“ Site ”) and any Murf-related sites, apps and communications (“ Services ”).\n 1.3 Murf \n You are entering into this User Agreement with Murf Inc. (also referred to as “ we ” and “ us ”). The collection, use and sharing of your personal data is subject to our Privacy Policy .\n 1.4 Change \n We may modify the User Agreement and Privacy Policy from time to time and will provide you notice to review material changes to them before they become effective. We agree that changes cannot be retroactive. Your continued use of our Services after we notify you of the changes means that you agree to the updated User Agreement / Privacy Policy as of their effective date.","caution":null,"provenance":{"source_url":"https://murf.ai/resources/terms_of_service/","snapshot_sha256":"6dff80c42845d0c559a850a06e372124d763da281bdd40c65962f7f60a7099c6","wayback_url":null,"deep_link":"https://murf.ai/resources/terms_of_service/#:~:text=%201.1%20User%20Agreement,of%20their%20effective%20date.","char_start":967,"char_end":2180}},{"surface":"governing_law_disputes","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" By clicking “Submit” you agree to our privacy policy & terms of service. 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If the court cannot do that, you and Murf agree to ask the court to remove that unenforceable part and enforce the rest of this User Agreement.\n 10.2 This User Agreement (including additional terms that may be provided by us when you engage with a feature of the Services) is the only agreement between us regarding the Services and supersedes all prior agreements for the Services.\n 10.3 No conduct by Murf shall be deemed to constitute an acceptance of any terms put forward by You unless such terms are explicitly accepted by signing the document containing such terms. For the avoidance of doubt, Murf does not accept any terms or provisions included by reference in any of the documents provided by You, even if signed by Murf, unless Murf also signs such referenced documents.\n 10.4 If we don't act to enforce a breach of this User Agreement, that does not mean that Murf has waived its right to enforce this User Agreement. \n 10.5 You may not assign or transfer this User Agreement (or your membership or use of Services) to anyone. There are no third-party beneficiaries to this User Agreement.\n 10.6 You agree that the only way to provide us legal notice is at the address provided in Section 13.\n 10.7 Murf may offer optional trials and betas. 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Please note that:\n 3.1.1 You can end the license for Content at any time by deleting it from the Services or by closing your account, except (i) to the extent you shared it with others as part of the Service and they have copied, re-shared or stored such Content, and (ii) for the reasonable time it takes to remove Content from our backup systems.\n 3.1.2 While we may edit and make format changes to Content (such as translating or transcribing it, modifying the size, layout or file type or removing metadata), we will not modify the meaning of your expression.\n 3.1.3 As you own Content and we only have non-exclusive rights to it, you may choose to make it available to others, including under the terms of a Creative Commons license.\n 3.1.4 You agree that the Content does not violate the law or any third party rights. \n 3.2 Service Availability \n We may change, suspend or discontinue our Services however this will not affect any ongoing Subscriptions and we will continue to provide the same level of service till the end of your Subscription period.\n We don’t promise to store or keep showing Content that you’ve posted. 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Murf will not share your Training Audio or your Cloning Voice with anyone except as expressly described above.\n 4.2.5 The submission of a third party's unauthorized voice recordings as training audio is prohibited, and you agree that you will not submit any recording to Murf that contains the voice of any speakers that have not explicitly consented in writing to have their Cloning Voice created and to have their voices synthesized.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"6dff80c42845d0c559a850a06e372124d763da281bdd40c65962f7f60a7099c6"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://murf.ai/resources/terms_of_service/"}]},{"@type":"PropertyValue","name":"commercial_use","value":"unknown","description":" 5.1 Commercial Rights \n You can use Murf created voices for commercial purposes. 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THESE ARE NOT OUR PRODUCTS OR SERVICES, SO WE DO NOT WARRANT OR SUPPORT THEM, AND, ULTIMATELY, YOU (AND NOT US) WILL DECIDE WHETHER OR NOT TO ENABLE THEM. ANY USE OF A THIRD PARTY PRODUCT IS SOLELY BETWEEN YOU AND THE APPLICABLE THIRD PARTY PROVIDER.\n If You connect, install or enable Third Party Products for use with the Services, please be mindful of any of Your data that will be shared with the third party provider and the purposes for which the provider requires access. You agree that Murf does not control, endorse or is in any way responsible for Third Party Products. 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Our failover strategy follows a passive failover approach, combined with partial traffic routing via DNS, allowing for seamless transitions with zero downtime during planned failovers.\n Murf ensures robust backup and recovery through AWS services:\n Amazon DynamoDB Point-in-Time Recovery (PITR) allows restoring backups to recovery points just seconds in the past, ensuring minimal data loss.\n AWS Backup for S3 enables point-in-time recovery, allowing efficient restoration of stored data.\n We perform daily backups of production databases, which include point-in-time recovery options and daily snapshots.\n All backups are encrypted, access-controlled, and stored securely using AWS services, following the principle of least privilege.\n Murf’s backup recovery and deployment processes are tested at least annually to validate their effectiveness. 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Customers are notified in accordance with regulatory and contractual obligations.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"82b3141aad64b1aa9b20b287fb250aa859fcdba32cdb84dfe3ab1cbc237b10cf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://murf.ai/security"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" As part of our commitment to privacy and compliance with GDPR (General Data Protection Regulation) and CCPA (California Consumer Privacy Act), customers have several data rights, including:\n Right to Access : Customers can request a copy of the personal data we store about them.\n Right to Rectification : If any data is inaccurate or incomplete, customers can request corrections.\n Right to Erasure (Right to Be Forgotten) : Customers may request the deletion of their personal data, subject to legal and contractual obligations.\n Right to Data Portability : Customers can request to receive their data in a structured, commonly used format.\n Right to Object & Restrict Processing : Customers can opt out of certain data processing activities.\n Murf provides clear processes for customers to exercise these rights. 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Our data protection strategies include:\n Data Encryption : All customer data is encrypted both in transit and at rest using industry-standard encryption protocols.\n Access Controls : Only authorized personnel have access to customer data, and all access is logged and monitored.\n Minimal Data Collection : We only collect and retain customer data that is essential for providing our services.\n Regular Security Assessments : Our infrastructure is continuously evaluated for vulnerabilities and compliance risks.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"82b3141aad64b1aa9b20b287fb250aa859fcdba32cdb84dfe3ab1cbc237b10cf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://murf.ai/security"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" We operate in compliance with the California Consumer Privacy Act (CCPA), ensuring your rights regarding the personal information we collect. For comprehensive information, please consult our CCPA Privacy Notice . To submit an information request, please contact us at legal@murf.ai .","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"82b3141aad64b1aa9b20b287fb250aa859fcdba32cdb84dfe3ab1cbc237b10cf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://murf.ai/security"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" We value your privacy and your rights as a data subject and process all personal data in accordance with the principles of GDPR. We have also appointed local partners as our privacy representative and your point of contact. 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However, if law which applies to you requires that you must be older in order for Murf to lawfully provide the Services to you without parental consent (including using of your personal data), then the Minimum Age will be such an older age.\n 2.2 Your Account \n You agree to: \n 2.2.1 provide accurate information to us and keep it updated; \n 2.2.2 use a strong password and keep it confidential; and \n 2.2.3 not transfer any part of your account. You are responsible for your account unless you close it or immediately report misuse by contacting us at legal@murf.ai .\n Please note that as between you and others (including your employer), your account belongs to you. However, if the Services were purchased by another party for you to use (e.g. enterprise accounts), the party paying for such Service has the right to control access to and get reports on your use of such paid Service.\n 2.3 Payment \n If you buy any of our paid Services (“ Subscription ”), you agree to pay us the applicable fees and taxes and to additional terms specific to the Subscription. ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"6dff80c42845d0c559a850a06e372124d763da281bdd40c65962f7f60a7099c6"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://murf.ai/resources/terms_of_service/"}]},{"@type":"PropertyValue","name":"moderation_enforcement","value":"unknown","description":" 11. 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Any potential ethical or operational risks encountered during development are flagged for review and mitigation by our Information Security Officer.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"medium"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"82b3141aad64b1aa9b20b287fb250aa859fcdba32cdb84dfe3ab1cbc237b10cf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://murf.ai/security"}]},{"@type":"PropertyValue","name":"moderation_enforcement","value":"unknown","description":" Post-deployment, our engineering and security teams continuously monitor infrastructure and model performance. We use automated tools to scan for code-level and network vulnerabilities and maintain strict isolation between development, staging, and production environments. 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Approved code is merged into a development branch and deployed to a staging environment for functional and non-functional testing by our QA team.\n Once testing is complete, release managers oversee deployment to production via AWS CodePipeline, with immediate post-deployment monitoring through system metrics and alarms to ensure operational stability.\n This rigorous lifecycle ensures that every change is properly reviewed, tested, deployed, and monitored to maintain the security, reliability, and performance of the Murf platform.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"medium"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"82b3141aad64b1aa9b20b287fb250aa859fcdba32cdb84dfe3ab1cbc237b10cf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://murf.ai/security"}]},{"@type":"PropertyValue","name":"moderation_enforcement","value":"unknown","description":" Murf has a documented and structured Incident Response Plan to handle security incidents effectively. This plan is:\n Reviewed at least annually to ensure it remains effective and up to date.\n Communicated to relevant teams, ensuring a coordinated response in case of an incident.\n Our incident response team actively monitors and investigates security, availability, and confidentiality-related incidents.\n Should an incident occur, it would be logged in Murf’s security incident register, where every action taken during the response process is documented and later reviewed to improve future response strategies.\n In the event of an unauthorized disclosure of customer data, Murf notifies impacted customers without undue delay, in accordance with applicable legal and regulatory requirements.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"82b3141aad64b1aa9b20b287fb250aa859fcdba32cdb84dfe3ab1cbc237b10cf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://murf.ai/security"}]},{"@type":"PropertyValue","name":"moderation_enforcement","value":"unknown","description":" Murf maintains strict personnel security measures to ensure appropriate control and supervision over employees. This includes comprehensive hiring policies, background checks (where permitted by law), and job-specific security clearances.\n All employees undergo information security and privacy training during onboarding, with mandatory annual security training to reinforce best practices. Employees must acknowledge and adhere to Murf’s security policies, which cover:\n Mandatory use of strong passwords and multi-factor authentication (MFA) for enhanced account security.\n Role-based access control, following the principle of least privilege with a monitored approval process.\n Non-Disclosure Agreements (NDAs) or similar confidentiality agreements to safeguard proprietary and customer information.\n Annual security and privacy awareness training, including phishing simulations and policy refreshers.\n Immediate revocation of system access upon employment termination to prevent unauthorized access.\n Physical security measures, including controlled office access via key cards and surveillance monitoring.\n Audit logging of employee access to backend infrastructure to track and monitor activity.\n Threat detection through Amazon GuardDuty, which provides continuous monitoring for suspicious activity, unauthorized access attempts, and potential security threats.\n These measures ensure that Murf personnel uphold the highest security standards to protect customer data and platform integrity.\n ‍\n ‍\n ‍","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"82b3141aad64b1aa9b20b287fb250aa859fcdba32cdb84dfe3ab1cbc237b10cf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://murf.ai/security"}]},{"@type":"PropertyValue","name":"moderation_enforcement","value":"unknown","description":" 12. 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(ii) using the word “Murf” or our logos in any business name, email, or URL without our express consent in writing;\n 11.2.8 Post anything to the Services or the Site that contains software viruses, worms, or any other harmful code;\n 11.2.9 Reverse engineer, decompile, disassemble, decipher or otherwise attempt to derive the source code for the Services or the","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"6dff80c42845d0c559a850a06e372124d763da281bdd40c65962f7f60a7099c6"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://murf.ai/resources/terms_of_service/"}]},{"@type":"PropertyValue","name":"moderation_enforcement","value":"unknown","description":" Site;\n 11.2.10 Use bots or other automated methods to access the Services or the Site;\n 11.2.11 Stalk, threaten, impersonate, dox, harass or defraud anyone through use of the Services or the Site;\n 11.2.12 Create, upload or transmit material through the Services or the Site that is illegal, obscene, defamatory, pornographic or is otherwise inappropriate;\n 11.2.13 Send, distribute or post spam, unsolicited or bulk commercial electronic communications, chain letters, or pyramid schemes through the Services or the Site;","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"6dff80c42845d0c559a850a06e372124d763da281bdd40c65962f7f60a7099c6"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://murf.ai/resources/terms_of_service/"}]},{"@type":"PropertyValue","name":"moderation_enforcement","value":"unknown","description":" 11.2.14 Use the Services or the Site to initiate any robocalls or other communication in violation of the U.S. Telephone Consumer Protection Act of 1991 or any Federal Communications Commission directive.\n 11.2.15 Harvest, collect or disclose information about other users through the Services or the Site without their consent;\n 11.2.16 Monitor the availability, performance or functionality of the Services or the Site for any competitive purpose;\n 11.2.17 Engage in “framing,” “mirroring,” or otherwise simulating the appearance or function of the Services or the Site;\n 11.2.18 Overlay or otherwise modify the Services/Site or their appearance (such as by inserting elements into the Services/Site or removing, covering, or obscuring an advertisement included on the Services); and\n 11.2.19 Interfere with the operation of, or place an unreasonable load on, the Services or the Site (e.g., spam, denial of service attack, viruses, gaming algorithms).","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"6dff80c42845d0c559a850a06e372124d763da281bdd40c65962f7f60a7099c6"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://murf.ai/resources/terms_of_service/"}]},{"@type":"PropertyValue","name":"moderation_enforcement","value":"unknown","description":" Please refer to our Copyright Policy .","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"6dff80c42845d0c559a850a06e372124d763da281bdd40c65962f7f60a7099c6"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://murf.ai/resources/terms_of_service/"}]},{"@type":"PropertyValue","name":"data_retention","value":"unknown","description":" During an active subscription, customers can export generated audio files from Murf’s platform by downloading them in MP3 or WAV format.\n After a customer’s agreement with Murf ends, we provide a grace period of up to 90 days during which customers can retrieve their previously generated audio files. After this period, the data may be permanently deleted in accordance with Murf’s data retention policies.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"82b3141aad64b1aa9b20b287fb250aa859fcdba32cdb84dfe3ab1cbc237b10cf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://murf.ai/security"}]},{"@type":"PropertyValue","name":"data_retention","value":"unknown","description":" Customers have full control over the content they create on Murf and can request its deletion at any time.\n Upon receiving a deletion request, Customer Data is permanently removed from Murf’s systems, including backups, with undue delay. However, complex cases may push this timeline to an upper limit of 90 days.\n If an account is terminated, customers can request the deletion of all stored data, and Murf will provide confirmation once the process is complete.\n If no explicit deletion request is made after account termination, data is automatically deleted within 90 days as part of Murf’s standard data retention policy.\n Murf relies on AWS services for secure data erasure and adheres to AWS’s physical security controls and disposal standards to ensure proper data deletion.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"82b3141aad64b1aa9b20b287fb250aa859fcdba32cdb84dfe3ab1cbc237b10cf"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://murf.ai/security"}]},{"@type":"PropertyValue","name":"data_retention","value":"unknown","description":"Murf is not a storage service. You agree that we have no obligation to store, maintain or provide you a copy of Content, except to the extent required by applicable law and as per our Privacy Policy.\n 3.4 Limits \n Murf reserves the right to restrict, suspend, or terminate your account if you breach this User Agreement or are misusing the Services.\n 3.5 Intellectual Property Rights \n Murf reserves all of its intellectual property rights in the Services. Trademarks and logos used in connection with the Services are the trademarks of their respective owners.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"6dff80c42845d0c559a850a06e372124d763da281bdd40c65962f7f60a7099c6"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://murf.ai/resources/terms_of_service/"}]},{"@type":"PropertyValue","name":"data_retention","value":"unknown","description":" Both you and Murf may terminate this User Agreement at any time. On termination, you lose the right to access or use the Services. The following shall survive termination:\n Sections 6, 8, 10 and 11.2 of this User Agreement; and\n Any amounts owed by either party prior to termination remain owed after termination.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"6dff80c42845d0c559a850a06e372124d763da281bdd40c65962f7f60a7099c6"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://murf.ai/resources/terms_of_service/"}]},{"@type":"PropertyValue","name":"tier_differences","value":"unknown","description":"Failure to pay these fees will result in the termination of your Subscription. You also agree that:\n 2.3.1 Your purchase may be subject to foreign exchange fees or differences in prices based on location (e.g. exchange rates).\n 2.3.2 Our payment processor may store and continue billing your payment method (e.g. credit card).\n 2.3.3 If you purchase a Subscription, your payment method automatically will be charged at the start of each Subscription period for the fees and taxes applicable to that period. To avoid future charges, you can cancel anytime before the renewal date.\n 2.3.4 We may calculate taxes payable by you based on the billing information that you provide us at the time of purchase.\n 2.4 Changes to the Price and Subscription Plans \n We may change our subscription plans and the price of our Services from time to time. Any changes to our subscription plans will apply only after 30 days notice to you.\n 2.5 Refunds \n You agree that:\n 2.5.1 Payment obligations are non-cancellable and fees paid are non-refundable unless otherwise provided in this section.\n 2.5.2 If you choose to cancel your Subscription during a Subscription period, you may use the Subscription until the end of your then-current Subscription period or renewal period, but will not be issued a refund for the most recently charged fees.\n 2.5.3 Payments made against one-time packs or Subscriptions that have been: (i) bought more than 24 hours ago, or (ii) used for more than 10 minutes of text to speech conversion are not eligible for refunds. 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Murf may terminate User's use of trials and betas at any time for any reason. Trials and betas may be inoperable, incomplete or include features never released. Notwithstanding anything else in this User Agreement, Murf offers no warranty, SLA or support for trials and betas and its liability for trials and betas will not in the aggregate exceed USD $1,000.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"6dff80c42845d0c559a850a06e372124d763da281bdd40c65962f7f60a7099c6"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://murf.ai/resources/terms_of_service/"}]},{"@type":"PropertyValue","name":"indemnity_liability","value":"unknown","description":" 6.1 Indemnification","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"6dff80c42845d0c559a850a06e372124d763da281bdd40c65962f7f60a7099c6"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://murf.ai/resources/terms_of_service/"}]},{"@type":"PropertyValue","name":"indemnity_liability","value":"unknown","description":" To the fullest extent permitted by applicable law, you will indemnify, defend (at our option), and hold harmless Murf and our officers, directors, partners, licensors, employees and agents from and against any losses, liabilities, claims, demands, damages, expenses or costs (Claims) arising out of or related to:\n your access to or use of the Services\n the Content\n your violation of these Terms\n your violation,misappropriation, or infringement of any rights of another (including intellectual property rights or privacy rights) or\n your conduct in connection with the Services or the Content. You will cooperate with Murf in defending such Claims, and pay all fees, costs, and expenses associated with defending such Claims (including attorneys fees). Murf will have control of the defense or settlement, at Murf’s sole option, of any third-party Claims. This indemnity is in addition to, and not in lieu of, any other indemnities set forth in a written agreement between you and Murf.\n 6.2 Disclaimer \n We cannot guarantee our Site or Services will be available at all times. We may experience hardware, software, or other problems and we may also need to perform maintenance related to our Services which may result in interruptions, delays or errors. We may also need to modify, suspend or stop offering our Services in such situations without notifying you.\n For users of plans that are free of charge we reserve the right to modify, suspend or stop offering our Services for any reason and without notice.\n","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"6dff80c42845d0c559a850a06e372124d763da281bdd40c65962f7f60a7099c6"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://murf.ai/resources/terms_of_service/"}]},{"@type":"PropertyValue","name":"indemnity_liability","value":"unknown","description":" For users with a Subscription: we will notify you in advance of making changes to our Services which may adversely impact your use of them.\n You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Site or the Services during any downtime or discontinuance of the Site or the Services. Nothing in this User Agreement will be construed to obligate us to maintain and support the Site or to supply any corrections, updates, or releases in connection with our Services\n Murf further disclaims all warranties, whether express, implied, statutory or otherwise, including warranties of merchantability, fitness for a particular purpose, title and noninfringement. Outputs are generated through machine learning processes and are not tested, verified, endorsed or guaranteed to be accurate, complete or current by Murf. You should independently review and verify all outputs as to appropriateness for any or all Your use cases or applications.\n 6.3 Limitation of Liability \n TO THE FULL EXTENT PERMITTED BY LAW, MURF, MURF PERSONNEL OR MURF AFFILIATES, WILL NOT BE LIABLE IN CONNECTION WITH THIS USER AGREEMENT FOR LOST PROFITS OR LOST BUSINESS OPPORTUNITIES, REPUTATION (E.G., OFFENSIVE OR DEFAMATORY STATEMENTS), LOSS OF DATA (E.G., DOWN TIME OR LOSS, USE OF, OR CHANGES TO, YOUR INFORMATION OR CONTENT) OR THIRD-PARTY POLICIES (SUCH AS YOUTUBE REFUSING TO ALLOW MONETIZATION OF VIDEOS WITH SYNTHESIZED VOICES OR ACX DECLINING TEXT TO SPEECH BASED AUDIO BOOKS) OR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL OR PUNITIVE DAMAGES.\n","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"6dff80c42845d0c559a850a06e372124d763da281bdd40c65962f7f60a7099c6"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://murf.ai/resources/terms_of_service/"}]},{"@type":"PropertyValue","name":"indemnity_liability","value":"unknown","description":" MURF AND ITS AFFILIATES WILL NOT BE LIABLE TO YOU IN CONNECTION WITH THIS USER AGREEMENT FOR ANY AMOUNT THAT EXCEEDS THE TOTAL FEES PAID BY YOU TO MURF FOR THE SERVICES DURING THE TERM OF THIS USER AGREEMENT, IF ANY.\n 6.4 Basis of the Bargain; Exclusions \n The limitations of liability in this Section 6 are part of the basis of the bargain between you and Murf and shall apply to all claims of liability (e.g., warranty, tort, negligence, contract and law) even if Murf or its affiliates have been told of the possibility of any such damage, and even if these remedies fail their essential purpose.\n ‍","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"6dff80c42845d0c559a850a06e372124d763da281bdd40c65962f7f60a7099c6"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://murf.ai/resources/terms_of_service/"}]},{"@type":"PropertyValue","name":"indemnity_liability","value":"unknown","description":" 6. 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Confidentiality obligations will however not apply to Your Information:\n 4.1.1 that is known to us prior to receipt from you, or is obtained from a source other than one having an obligation of confidentiality to you;\n 4.1.2 that has become known (independent of disclosure by you) to us from a source other than one having an obligation of confidentiality to you; or\n 4.1.3 that has become publicly known or otherwise ceases to be secret or confidential, except through a breach of this section by us, including if you designate Your Information as “public” or post such Content in a public area of the Site.\n 4.2 Voice Cloning \n Voice cloning is a feature of Murf that allows you to use Cloning Voices to synthesize voice recordings that sound like a Consenting Speaker. A “ Cloning Voice ” is an AI model trained on voice recordings of a Consenting Speaker. 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You can terminate this User Agreement at any time by closing your account and no longer accessing or using our Services.\n 1.2 Services \n This User Agreement applies to https://murf.ai/ (“ Site ”) and any Murf-related sites, apps and communications (“ Services ”).\n 1.3 Murf \n You are entering into this User Agreement with Murf Inc. (also referred to as “ we ” and “ us ”). The collection, use and sharing of your personal data is subject to our Privacy Policy .\n 1.4 Change \n We may modify the User Agreement and Privacy Policy from time to time and will provide you notice to review material changes to them before they become effective. We agree that changes cannot be retroactive. 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If the court cannot do that, you and Murf agree to ask the court to remove that unenforceable part and enforce the rest of this User Agreement.\n 10.2 This User Agreement (including additional terms that may be provided by us when you engage with a feature of the Services) is the only agreement between us regarding the Services and supersedes all prior agreements for the Services.\n 10.3 No conduct by Murf shall be deemed to constitute an acceptance of any terms put forward by You unless such terms are explicitly accepted by signing the document containing such terms. 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