{"platform":"Oracle AI Services","slug":"oracle-ai-services","category":"Workflow & Automation","website":"https://www.oracle.com/artificial-intelligence/","risk_rating":"medium","verification":"fully_verified","corpus_status":"corpus_complete","canonical":"https://aipolicycompare.com/platform/oracle-ai-services","machine_url":"https://aipolicycompare.com/api/machine/platform/oracle-ai-services","findings_count":126,"findings":[{"surface":"output_ownership","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"5.1 Output generated by AI Functionality (“Output”) may not always be accurate, complete, up to date, or appropriate for Your intended use. Output may not be unique, and other customers may receive similar output from AI Functionality.\n5.2 You are solely responsible for Your and Your Users use of AI Functionality and Output, and ensuring that You and Your Users review and independently verify the accuracy and appropriateness of AI Functionality and Output before its use. You and Your Users may not use any AI Functionality or Output to engage in regulated activity (such as healthcare, law, or finance) without complying with applicable regulations. You and Your Users may not use AI Functionality or Output as a substitute for any professional (such as healthcare, law, or finance ) judgment or advice.\n5.3 You or Your licensors retain all ownership and intellectual property rights in and to Your Content used with AI Functionality. As between You and Oracle, to the extent permitted under applicable law, You own all Output generated by AI Functionality based on Your Content (“Your Output”). Notwithstanding the foregoing, Oracle or its third-party licensors retain all ownership and intellectual property rights in and to the Cloud Services including AI Functionality, anything provided by or on behalf of Oracle","caution":null,"provenance":{"source_url":"https://www.oracle.com/contracts/docs/oracle-ai-terms.pdf","snapshot_sha256":"5731c9d2ad94220df08284766cf9a68105b08d2d13f42be5ce7d4900f128ebda","wayback_url":null,"deep_link":"https://www.oracle.com/contracts/docs/oracle-ai-terms.pdf#:~:text=5.1%20Output%20generated%20by,on%20behalf%20of%20Oracle","char_start":4120,"char_end":5442}},{"surface":"output_ownership","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"as part of the Cloud Services other than Your Output, and any derivative works thereof. 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individual.","caution":null,"provenance":{"source_url":"https://www.oracle.com/legal/privacy/services-privacy-policy/","snapshot_sha256":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115","wayback_url":null,"deep_link":"https://www.oracle.com/legal/privacy/services-privacy-policy/#:~:text=-%20Oracle%20will%20process,impact%20on%20the%20individual.","char_start":18195,"char_end":18498}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"2.1 Oracle will protect Your Content in the Cloud Services used with AI Functionality in accordance with our nondisclosure, security, and privacy obligations in Your Oracle Cloud Agreement.","caution":null,"provenance":{"source_url":"https://www.oracle.com/contracts/docs/oracle-ai-terms.pdf","snapshot_sha256":"5731c9d2ad94220df08284766cf9a68105b08d2d13f42be5ce7d4900f128ebda","wayback_url":null,"deep_link":"https://www.oracle.com/contracts/docs/oracle-ai-terms.pdf#:~:text=2.1%20Oracle%20will%20protect,Your%20Oracle%20Cloud%20Agreement.","char_start":1408,"char_end":1597}},{"surface":"privacy_data_use","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":"- [**Rights of individuals**](https://www.oracle.com/legal/privacy/services-privacy-policy/#1-3)","caution":null,"provenance":{"source_url":"https://www.oracle.com/legal/privacy/services-privacy-policy/","snapshot_sha256":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115","wayback_url":null,"deep_link":"https://www.oracle.com/legal/privacy/services-privacy-policy/#:~:text=-%20%5B**Rights%20of%20individuals**%5D(https%3A%2F%2Fwww.oracle.com%2Flegal%2Fprivacy%2Fservices-privacy-policy%2F%231-3)","char_start":1083,"char_end":1179}},{"surface":"privacy_data_use","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":"- [**Incident Management and breach notification**](https://www.oracle.com/legal/privacy/services-privacy-policy/#1-5)","caution":null,"provenance":{"source_url":"https://www.oracle.com/legal/privacy/services-privacy-policy/","snapshot_sha256":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115","wayback_url":null,"deep_link":"https://www.oracle.com/legal/privacy/services-privacy-policy/#:~:text=-%20%5B**Incident%20Management%20and%20breach%20notification**%5D(https%3A%2F%2Fwww.oracle.com%2Flegal%2Fprivacy%2Fservices-privacy-policy%2F%231-5)","char_start":1284,"char_end":1402}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"- c) to administer our back-up disaster recovery plans and policies;","caution":null,"provenance":{"source_url":"https://www.oracle.com/legal/privacy/services-privacy-policy/","snapshot_sha256":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115","wayback_url":null,"deep_link":"https://www.oracle.com/legal/privacy/services-privacy-policy/#:~:text=-%20c)%20to%20administer,recovery%20plans%20and%20policies%3B","char_start":17160,"char_end":17228}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"**Systems Operations Data** may include access, event, diagnostic and other log files, as well as statistical and aggregated information that relates to the use and operation of our Services, and the systems and networks these Services run on.","caution":null,"provenance":{"source_url":"https://www.oracle.com/legal/privacy/services-privacy-policy/","snapshot_sha256":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115","wayback_url":null,"deep_link":"https://www.oracle.com/legal/privacy/services-privacy-policy/#:~:text=**Systems%20Operations%20Data**%20may,these%20Services%20run%20on.","char_start":3054,"char_end":3297}},{"surface":"privacy_data_use","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":"- [**Responsibility and purposes for processing personal information**](https://www.oracle.com/legal/privacy/services-privacy-policy/#2-1)","caution":null,"provenance":{"source_url":"https://www.oracle.com/legal/privacy/services-privacy-policy/","snapshot_sha256":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115","wayback_url":null,"deep_link":"https://www.oracle.com/legal/privacy/services-privacy-policy/#:~:text=-%20%5B**Responsibility%20and%20purposes%20for%20processing%20personal%20information**%5D(https%3A%2F%2Fwww.oracle.com%2Flegal%2Fprivacy%2Fservices-privacy-policy%2F%232-1)","char_start":3357,"char_end":3495}},{"surface":"privacy_data_use","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":"- [**Legal requirements**](https://www.oracle.com/legal/privacy/services-privacy-policy/#legal)","caution":null,"provenance":{"source_url":"https://www.oracle.com/legal/privacy/services-privacy-policy/","snapshot_sha256":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115","wayback_url":null,"deep_link":"https://www.oracle.com/legal/privacy/services-privacy-policy/#:~:text=-%20%5B**Legal%20requirements**%5D(https%3A%2F%2Fwww.oracle.com%2Flegal%2Fprivacy%2Fservices-privacy-policy%2F%23legal)","char_start":4417,"char_end":4512}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"The definitions of Services Personal Information and Systems Operations Data do not include Your or User **contact and related information** collected from the use of Oracle websites, or Your or User interactions with us during the contracting process. Oracle’s handling of this information is subject to the terms of the [General Oracle Privacy Policy](https://www.oracle.com/legal/privacy/privacy-policy/).","caution":null,"provenance":{"source_url":"https://www.oracle.com/legal/privacy/services-privacy-policy/","snapshot_sha256":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115","wayback_url":null,"deep_link":"https://www.oracle.com/legal/privacy/services-privacy-policy/#:~:text=The%20definitions%20of%20Services,%5BGeneral%20Oracle%20Privacy%20Policy%5D(https%3A%2F%2Fwww.oracle.com%2Flegal%2Fprivacy%2Fprivacy-policy%2F).","char_start":4748,"char_end":5156}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"Oracle treats all Services Personal Information in accordance with the terms of Sections I and III of this Policy and Your order for Services.","caution":null,"provenance":{"source_url":"https://www.oracle.com/legal/privacy/services-privacy-policy/","snapshot_sha256":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115","wayback_url":null,"deep_link":"https://www.oracle.com/legal/privacy/services-privacy-policy/#:~:text=Oracle%20treats%20all%20Services,Your%20order%20for%20Services.","char_start":5218,"char_end":5360}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"Oracle may process Services Personal Information for the processing activities necessary to perform the Services, including for creating an Oracle services account to access Oracle products and services, for testing and applying new product or system versions, patches, updates and upgrades, and resolving bugs and other issues You have reported to Oracle.","caution":null,"provenance":{"source_url":"https://www.oracle.com/legal/privacy/services-privacy-policy/","snapshot_sha256":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115","wayback_url":null,"deep_link":"https://www.oracle.com/legal/privacy/services-privacy-policy/#:~:text=Oracle%20may%20process%20Services,have%20reported%20to%20Oracle.","char_start":5692,"char_end":6048}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"You control access to Your Services Personal Information by Your end users, and Your end users should direct any requests related to their Services Personal Information to You. To the extent such access is not available to You, Oracle will provide reasonable assistance with requests from individuals to access, delete or erase, restrict, rectify, receive and transmit, block access to or object to processing of Services Personal Information on Oracle systems. If Oracle directly receives any requests or inquiries from Your end users that have identified You as the controller, we will promptly pass on such requests to You without responding to the end user.","caution":null,"provenance":{"source_url":"https://www.oracle.com/legal/privacy/services-privacy-policy/","snapshot_sha256":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115","wayback_url":null,"deep_link":"https://www.oracle.com/legal/privacy/services-privacy-policy/#:~:text=You%20control%20access%20to,to%20the%20end%20user.","char_start":6893,"char_end":7554}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"If you are an end user and you have questions about your choices regarding the disclosure and use of Services Personal Information provided to Oracle, please consult directly with the organization that collected your information from you.","caution":null,"provenance":{"source_url":"https://www.oracle.com/legal/privacy/services-privacy-policy/","snapshot_sha256":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115","wayback_url":null,"deep_link":"https://www.oracle.com/legal/privacy/services-privacy-policy/#:~:text=If%20you%20are%20an,your%20information%20from%20you.","char_start":7556,"char_end":7794}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"- d) to confirm compliance with licensing and other terms of use (license compliance monitoring);","caution":null,"provenance":{"source_url":"https://www.oracle.com/legal/privacy/services-privacy-policy/","snapshot_sha256":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115","wayback_url":null,"deep_link":"https://www.oracle.com/legal/privacy/services-privacy-policy/#:~:text=-%20d)%20to%20confirm,use%20(license%20compliance%20monitoring)%3B","char_start":17229,"char_end":17326}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"Oracle Corporation and its affiliated entities are responsible for processing personal information that may be incidentally contained in Systems Operations Data in accordance with Sections II and III of this Policy. See the list of [Oracle entities](https://www.oracle.com/corporate/contact/global.html). Please select a region and country to view the registered address and contact details of the Oracle entity or entities located in each country.","caution":null,"provenance":{"source_url":"https://www.oracle.com/legal/privacy/services-privacy-policy/","snapshot_sha256":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115","wayback_url":null,"deep_link":"https://www.oracle.com/legal/privacy/services-privacy-policy/#:~:text=Oracle%20Corporation%20and%20its,located%20in%20each%20country.","char_start":16362,"char_end":16810}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"- f) to comply with applicable laws and regulations and to operate our business, including to comply with legally mandated reporting, disclosure or other legal process requests, for mergers and acquisitions, finance and accounting, archiving and insurance purposes, legal and business consulting and in the context of dispute resolution.","caution":null,"provenance":{"source_url":"https://www.oracle.com/legal/privacy/services-privacy-policy/","snapshot_sha256":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115","wayback_url":null,"deep_link":"https://www.oracle.com/legal/privacy/services-privacy-policy/#:~:text=-%20f)%20to%20comply,context%20of%20dispute%20resolution.","char_start":17437,"char_end":17774}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"Where relevant, our legal basis for processing Your personal information is as follows:","caution":null,"provenance":{"source_url":"https://www.oracle.com/legal/privacy/services-privacy-policy/","snapshot_sha256":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115","wayback_url":null,"deep_link":"https://www.oracle.com/legal/privacy/services-privacy-policy/#:~:text=Where%20relevant%2C%20our%20legal,information%20is%20as%20follows%3A","char_start":17776,"char_end":17863}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"Oracle has implemented appropriate technical, physical and organizational measures in accordance with the Oracle Corporate Security Practices designed to protect personal information against accidental or unlawful destruction or accidental loss, damage, alteration, unauthorized disclosure or access as well as all other forms of unlawful processing (including, but not limited to, unnecessary collection) or further processing.","caution":null,"provenance":{"source_url":"https://www.oracle.com/legal/privacy/services-privacy-policy/","snapshot_sha256":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115","wayback_url":null,"deep_link":"https://www.oracle.com/legal/privacy/services-privacy-policy/#:~:text=Oracle%20has%20implemented%20appropriate,collection)%20or%20further%20processing.","char_start":20828,"char_end":21256}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"- the categories of sources from which we collected such personal information;","caution":null,"provenance":{"source_url":"https://www.oracle.com/legal/privacy/services-privacy-policy/","snapshot_sha256":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115","wayback_url":null,"deep_link":"https://www.oracle.com/legal/privacy/services-privacy-policy/#:~:text=-%20the%20categories%20of,collected%20such%20personal%20information%3B","char_start":22054,"char_end":22132}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"If You are a California resident, you may obtain information about exercising your rights, as described above, by contacting us at 1-800-633-0748. For information on the CCPA requests Oracle received, complied with, or denied for the previous calendar year, please visit Oracle’s Annual Consumer Privacy Reporting page, available [here](https://www.oracle.com/legal/privacy/ccpa/).","caution":null,"provenance":{"source_url":"https://www.oracle.com/legal/privacy/services-privacy-policy/","snapshot_sha256":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115","wayback_url":null,"deep_link":"https://www.oracle.com/legal/privacy/services-privacy-policy/#:~:text=If%20You%20are%20a,Reporting%20page%2C%20available%20%5Bhere%5D(https%3A%2F%2Fwww.oracle.com%2Flegal%2Fprivacy%2Fccpa%2F).","char_start":23398,"char_end":23779}},{"surface":"privacy_data_use","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":"Contact Oracle's Privacy Team regarding a marketing privacy-related question, comment, or issue.","caution":null,"provenance":{"source_url":"https://www.oracle.com/legal/privacy/services-privacy-policy/","snapshot_sha256":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115","wayback_url":null,"deep_link":"https://www.oracle.com/legal/privacy/services-privacy-policy/#:~:text=Contact%20Oracle's%20Privacy%20Team,question%2C%20comment%2C%20or%20issue.","char_start":28672,"char_end":28768}},{"surface":"privacy_data_use","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":"U.S.A.","caution":null,"provenance":{"source_url":"https://www.oracle.com/legal/privacy/services-privacy-policy/","snapshot_sha256":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115","wayback_url":null,"deep_link":"https://www.oracle.com/legal/privacy/services-privacy-policy/#:~:text=U.S.A.","char_start":25351,"char_end":25357}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"Previous versions: [8/19/25](https://www.oracle.com/legal/privacy/services-previous-privacy-policy-081925/) \\| [2/21/24](https://www.oracle.com/legal/privacy/services-previous-privacy-policy-022124/) \\| [12/23/22](https://www.oracle.com/legal/privacy/services-previous-privacy-policy-122322/) \\| [8/5/22](https://www.oracle.com/legal/privacy/services-previous-privacy-policy-080522/) \\| [4/9/21](https://www.oracle.com/legal/privacy/services-previous-privacy-policy-040921/) \\| [1/19/21](https://www.oracle.com/legal/privacy/services-previous-privacy-policy-011921/) \\| [10/20/20](https://www.oracle.com/legal/privacy/services-previous-privacy-policy-102020/) \\| [3/7/19](https://www.oracle.com/legal/privacy/services-previous-privacy-policy-030719/) \\| [2/14/19](https://www.oracle.com/legal/privacy/services-previous-privacy-policy-021419/)","caution":null,"provenance":{"source_url":"https://www.oracle.com/legal/privacy/services-privacy-policy/","snapshot_sha256":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115","wayback_url":null,"deep_link":"https://www.oracle.com/legal/privacy/services-privacy-policy/#:~:text=Previous%20versions%3A%20%5B8%2F19%2F25%5D(https%3A%2F%2Fwww.oracle.com%2Flegal%2Fprivacy%2Fservices-previous-privacy-policy-081925%2F)%20%5C%7C,%5C%7C%20%5B3%2F7%2F19%5D(https%3A%2F%2Fwww.oracle.com%2Flegal%2Fprivacy%2Fservices-previous-privacy-policy-030719%2F)%20%5C%7C%20%5B2%2F14%2F19%5D(https%3A%2F%2Fwww.oracle.com%2Flegal%2Fprivacy%2Fservices-previous-privacy-policy-021419%2F)","char_start":27789,"char_end":28631}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"3\\. fulfils your request to opt-out of any future sale of personal information about You, if applicable.","caution":null,"provenance":{"source_url":"https://www.oracle.com/legal/privacy/services-privacy-policy/","snapshot_sha256":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115","wayback_url":null,"deep_link":"https://www.oracle.com/legal/privacy/services-privacy-policy/#:~:text=3%5C.%20fulfils%20your%20request,about%20You%2C%20if%20applicable.","char_start":22539,"char_end":22643}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"In the event of any conflict between the terms of this Services Privacy Policy and any privacy terms incorporated into Your order for Services, including an Oracle Data Processing Agreement, the relevant privacy terms of Your order for Services shall take precedence.","caution":null,"provenance":{"source_url":"https://www.oracle.com/legal/privacy/services-privacy-policy/","snapshot_sha256":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115","wayback_url":null,"deep_link":"https://www.oracle.com/legal/privacy/services-privacy-policy/#:~:text=In%20the%20event%20of,Services%20shall%20take%20precedence.","char_start":5362,"char_end":5629}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"- the categories and specific pieces of personal information we collected about You and the categories of personal information we sold, if applicable;","caution":null,"provenance":{"source_url":"https://www.oracle.com/legal/privacy/services-privacy-policy/","snapshot_sha256":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115","wayback_url":null,"deep_link":"https://www.oracle.com/legal/privacy/services-privacy-policy/#:~:text=-%20the%20categories%20and,we%20sold%2C%20if%20applicable%3B","char_start":21903,"char_end":22053}},{"surface":"privacy_data_use","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":"- [**Global Data Protection Officer**](https://www.oracle.com/legal/privacy/services-privacy-policy/#gdp-officer)","caution":null,"provenance":{"source_url":"https://www.oracle.com/legal/privacy/services-privacy-policy/","snapshot_sha256":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115","wayback_url":null,"deep_link":"https://www.oracle.com/legal/privacy/services-privacy-policy/#:~:text=-%20%5B**Global%20Data%20Protection%20Officer**%5D(https%3A%2F%2Fwww.oracle.com%2Flegal%2Fprivacy%2Fservices-privacy-policy%2F%23gdp-officer)","char_start":4633,"char_end":4746}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"- b) to investigate and prevent potential fraud or illegal activities involving our systems and networks, including to prevent cyber-attacks and to detect bots;","caution":null,"provenance":{"source_url":"https://www.oracle.com/legal/privacy/services-privacy-policy/","snapshot_sha256":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115","wayback_url":null,"deep_link":"https://www.oracle.com/legal/privacy/services-privacy-policy/#:~:text=-%20b)%20to%20investigate,and%20to%20detect%20bots%3B","char_start":16999,"char_end":17159}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"**Services Personal Information** is personal information that is provided by You, resides on Oracle, customer or third-party systems and environments, and is processed by Oracle on Your behalf in order to perform the Services. Services Personal Information may include, depending on the Services: information concerning family, lifestyle and social circumstances; employment details; financial details; online identifiers such as mobile device IDs and IP addresses, geolocation data, and first party online behavior and interest data. Services Personal Information may relate to Your representatives and end users, such as Your employees, job applicants, contractors, collaborators, partners, suppliers, customers and clients.","caution":null,"provenance":{"source_url":"https://www.oracle.com/legal/privacy/services-privacy-policy/","snapshot_sha256":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115","wayback_url":null,"deep_link":"https://www.oracle.com/legal/privacy/services-privacy-policy/#:~:text=**Services%20Personal%20Information**%20is,suppliers%2C%20customers%20and%20clients.","char_start":1921,"char_end":2648}},{"surface":"privacy_data_use","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":"Written inquiries to the Global Data Protection Officer may be addressed to:","caution":null,"provenance":{"source_url":"https://www.oracle.com/legal/privacy/services-privacy-policy/","snapshot_sha256":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115","wayback_url":null,"deep_link":"https://www.oracle.com/legal/privacy/services-privacy-policy/#:~:text=Written%20inquiries%20to%20the,may%20be%20addressed%20to%3A","char_start":25152,"char_end":25228}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"You are the controller of the Services Personal Information processed by Oracle to perform the Services. Oracle will process your Services Personal Information as specified in Your Services order and Your documented additional written instructions to the extent necessary for Oracle to (i) comply with its processor obligations under applicable data protection law or (ii) assist You to comply with Your controller obligations under applicable data protection law relevant to Your use of the Services. Oracle will promptly inform You if, in our reasonable opinion, Your instruction infringes applicable data protection law. You acknowledge and agree that Oracle is not responsible for performing legal research and/or for providing legal advice to You. Additional fees may apply.","caution":null,"provenance":{"source_url":"https://www.oracle.com/legal/privacy/services-privacy-policy/","snapshot_sha256":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115","wayback_url":null,"deep_link":"https://www.oracle.com/legal/privacy/services-privacy-policy/#:~:text=You%20are%20the%20controller,Additional%20fees%20may%20apply.","char_start":6081,"char_end":6860}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"If are a California resident, under the California Consumer Privacy Act (CCPA), as amended, You may request that Oracle:","caution":null,"provenance":{"source_url":"https://www.oracle.com/legal/privacy/services-privacy-policy/","snapshot_sha256":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115","wayback_url":null,"deep_link":"https://www.oracle.com/legal/privacy/services-privacy-policy/#:~:text=If%20are%20a%20California,may%20request%20that%20Oracle%3A","char_start":21732,"char_end":21852}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"- Oracle may also process Systems Operations Data as necessary for compliance with our legal obligations and for required business operations as noted above.","caution":null,"provenance":{"source_url":"https://www.oracle.com/legal/privacy/services-privacy-policy/","snapshot_sha256":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115","wayback_url":null,"deep_link":"https://www.oracle.com/legal/privacy/services-privacy-policy/#:~:text=-%20Oracle%20may%20also,operations%20as%20noted%20above.","char_start":18499,"char_end":18656}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"If you submit a request, please be specific as to what right you are asserting (e.g., access, correction, etc.) and which specific pieces of personal information are in scope of your request. In some cases, in order to comply with applicable law or a legal obligation, Oracle may deny your request or may seek more information from you in order to respond to your request.","caution":null,"provenance":{"source_url":"https://www.oracle.com/legal/privacy/services-privacy-policy/","snapshot_sha256":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115","wayback_url":null,"deep_link":"https://www.oracle.com/legal/privacy/services-privacy-policy/#:~:text=If%20you%20submit%20a,respond%20to%20your%20request.","char_start":23024,"char_end":23396}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"Oracle has appointed a Global Data Protection Officer who is also Oracle’s Chief Privacy Officer. If You or a User believe that personal information has been used in a way that is not consistent with this Privacy Policy, or if You or a User have further questions, comments or suggestions related to Oracle’s handling of Services Personal Information or personal information contained in Systems Operations Data, please contact the Data Protection Officer by filling out an [inquiry form](https://www.oracle.com/legal/data-privacy-inquiry-form/).","caution":null,"provenance":{"source_url":"https://www.oracle.com/legal/privacy/services-privacy-policy/","snapshot_sha256":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115","wayback_url":null,"deep_link":"https://www.oracle.com/legal/privacy/services-privacy-policy/#:~:text=Oracle%20has%20appointed%20a,out%20an%20%5Binquiry%20form%5D(https%3A%2F%2Fwww.oracle.com%2Flegal%2Fdata-privacy-inquiry-form%2F).","char_start":24604,"char_end":25150}},{"surface":"privacy_data_use","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":"[Submit a request](https://www.oracle.com/legal/data-privacy-inquiry-form/)","caution":null,"provenance":{"source_url":"https://www.oracle.com/legal/privacy/services-privacy-policy/","snapshot_sha256":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115","wayback_url":null,"deep_link":"https://www.oracle.com/legal/privacy/services-privacy-policy/#:~:text=%5BSubmit%20a%20request%5D(https%3A%2F%2Fwww.oracle.com%2Flegal%2Fdata-privacy-inquiry-form%2F)","char_start":28770,"char_end":28845}},{"surface":"privacy_data_use","risk":"medium","confidence":"medium","tier":"All","verified":true,"quote":"Oracle may be required to provide access to Services Personal Information and to personal information contained in Systems Operations Data as required by law, such as to comply with a subpoena or other legal process, when we believe in good faith that disclosure is necessary to protect our rights, protect Your or a User’s safety or the safety of others, investigate fraud, or respond to government requests, including public and government authorities outside Your or a User’s country of residence, for national security and/or law enforcement purposes.\n\nOracle will promptly inform You of requests to provide access to Services Personal Information, unless otherwise required by law.","caution":"Oracle reserves the right to disclose both Services Personal Information and Systems Operations Data to government authorities globally, including for national security purposes. The obligation to notify the user is qualified by a legal exception that could be invoked broadly (e.g., national security letters).","provenance":{"source_url":"https://www.oracle.com/legal/privacy/services-privacy-policy/","snapshot_sha256":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115","wayback_url":null,"deep_link":"https://www.oracle.com/legal/privacy/services-privacy-policy/#:~:text=Oracle%20may%20be%20required,otherwise%20required%20by%20law.","char_start":23876,"char_end":24562}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"We may collect or generate Systems Operations Data for the following business purposes:","caution":null,"provenance":{"source_url":"https://www.oracle.com/legal/privacy/services-privacy-policy/","snapshot_sha256":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115","wayback_url":null,"deep_link":"https://www.oracle.com/legal/privacy/services-privacy-policy/#:~:text=We%20may%20collect%20or,the%20following%20business%20purposes%3A","char_start":16812,"char_end":16899}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"- a) to help keep our Services secure, including for security monitoring and identity management;","caution":null,"provenance":{"source_url":"https://www.oracle.com/legal/privacy/services-privacy-policy/","snapshot_sha256":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115","wayback_url":null,"deep_link":"https://www.oracle.com/legal/privacy/services-privacy-policy/#:~:text=-%20a)%20to%20help,monitoring%20and%20identity%20management%3B","char_start":16901,"char_end":16998}},{"surface":"privacy_data_use","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":"- [**Purpose of Processing Services Personal Information**](https://www.oracle.com/legal/privacy/services-privacy-policy/#1-1)","caution":null,"provenance":{"source_url":"https://www.oracle.com/legal/privacy/services-privacy-policy/","snapshot_sha256":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115","wayback_url":null,"deep_link":"https://www.oracle.com/legal/privacy/services-privacy-policy/#:~:text=-%20%5B**Purpose%20of%20Processing%20Services%20Personal%20Information**%5D(https%3A%2F%2Fwww.oracle.com%2Flegal%2Fprivacy%2Fservices-privacy-policy%2F%231-1)","char_start":859,"char_end":985}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"Oracle will promptly inform You of requests to provide access to Services Personal Information, unless otherwise required by law.","caution":null,"provenance":{"source_url":"https://www.oracle.com/legal/privacy/services-privacy-policy/","snapshot_sha256":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115","wayback_url":null,"deep_link":"https://www.oracle.com/legal/privacy/services-privacy-policy/#:~:text=Oracle%20will%20promptly%20inform,otherwise%20required%20by%20law.","char_start":24433,"char_end":24562}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"This Privacy Policy was last updated on February 25, 2026. However, the Services Privacy Policy can change over time, for example to comply with legal requirements or to meet changing business needs. The most up-to-date version can be found on this [website](https://www.oracle.com/legal/privacy/). In cases of material changes, we will also inform you in another appropriate way (for example via a pop-up notice or statement of changes on our website) prior to the changes becoming effective.","caution":null,"provenance":{"source_url":"https://www.oracle.com/legal/privacy/services-privacy-policy/","snapshot_sha256":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115","wayback_url":null,"deep_link":"https://www.oracle.com/legal/privacy/services-privacy-policy/#:~:text=This%20Privacy%20Policy%20was,the%20changes%20becoming%20effective.","char_start":27294,"char_end":27787}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"- Oracle will process Systems Operations Data as may be necessary to help keep our Services secure; to investigate and prevent potential fraud or illegal activities involving our systems and networks; to administer our back-up disaster recovery plans and policies; and to confirm compliance with licensing and other terms of use.","caution":null,"provenance":{"source_url":"https://www.oracle.com/legal/privacy/services-privacy-policy/","snapshot_sha256":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115","wayback_url":null,"deep_link":"https://www.oracle.com/legal/privacy/services-privacy-policy/#:~:text=-%20Oracle%20will%20process,other%20terms%20of%20use.","char_start":17865,"char_end":18194}},{"surface":"privacy_data_use","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":"- [**User choices**](https://www.oracle.com/legal/privacy/services-privacy-policy/#2-5)","caution":null,"provenance":{"source_url":"https://www.oracle.com/legal/privacy/services-privacy-policy/","snapshot_sha256":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115","wayback_url":null,"deep_link":"https://www.oracle.com/legal/privacy/services-privacy-policy/#:~:text=-%20%5B**User%20choices**%5D(https%3A%2F%2Fwww.oracle.com%2Flegal%2Fprivacy%2Fservices-privacy-policy%2F%232-5)","char_start":3684,"char_end":3771}},{"surface":"privacy_data_use","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":"- [**Notifications to customers and users**](https://www.oracle.com/legal/privacy/services-privacy-policy/#3)","caution":null,"provenance":{"source_url":"https://www.oracle.com/legal/privacy/services-privacy-policy/","snapshot_sha256":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115","wayback_url":null,"deep_link":"https://www.oracle.com/legal/privacy/services-privacy-policy/#:~:text=-%20%5B**Notifications%20to%20customers%20and%20users**%5D(https%3A%2F%2Fwww.oracle.com%2Flegal%2Fprivacy%2Fservices-privacy-policy%2F%233)","char_start":3875,"char_end":3984}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"**II. The second section (System Operations Data Processing Terms)** describes the privacy and security practices that apply to personal information that may be incidentally contained in Systems Operation Data that is generated by the interaction of (end-)users of our Services (“Users”) with the Oracle systems, tools, and networks used to monitor, safeguard and deliver Services to our customer base.","caution":null,"provenance":{"source_url":"https://www.oracle.com/legal/privacy/services-privacy-policy/","snapshot_sha256":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115","wayback_url":null,"deep_link":"https://www.oracle.com/legal/privacy/services-privacy-policy/#:~:text=**II.%20The%20second%20section,to%20our%20customer%20base.","char_start":2650,"char_end":3052}},{"surface":"privacy_data_use","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":"- [**Customer instructions**](https://www.oracle.com/legal/privacy/services-privacy-policy/#1-2)","caution":null,"provenance":{"source_url":"https://www.oracle.com/legal/privacy/services-privacy-policy/","snapshot_sha256":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115","wayback_url":null,"deep_link":"https://www.oracle.com/legal/privacy/services-privacy-policy/#:~:text=-%20%5B**Customer%20instructions**%5D(https%3A%2F%2Fwww.oracle.com%2Flegal%2Fprivacy%2Fservices-privacy-policy%2F%231-2)","char_start":986,"char_end":1082}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"**I. The first section (Services Personal Information Data Processing Terms)** describes the privacy and security practices that Oracle Corporation and its affiliates (“Oracle”) employ when handling Services Personal Information (as defined below) for the provision of Technical Support, Consulting, Cloud or other services, including those provided via mobile application, (the “Services”) provided to Oracle customers (“You” or “Your”) during the term of Your order for Services. Additional terms may be specified in the relevant privacy and security practices for the Services You have ordered.","caution":null,"provenance":{"source_url":"https://www.oracle.com/legal/privacy/services-privacy-policy/","snapshot_sha256":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115","wayback_url":null,"deep_link":"https://www.oracle.com/legal/privacy/services-privacy-policy/#:~:text=**I.%20The%20first%20section,Services%20You%20have%20ordered.","char_start":191,"char_end":788}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"**III. The third section (Communications and Notifications to Customers and Users)** applies to both Services Personal Information and personal information contained in Systems Operations Data, describes how Oracle handles legally required disclosure requests, and informs You and Users how to communicate with Oracle’s Global Data Protection Officer or file a complaint.","caution":null,"provenance":{"source_url":"https://www.oracle.com/legal/privacy/services-privacy-policy/","snapshot_sha256":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115","wayback_url":null,"deep_link":"https://www.oracle.com/legal/privacy/services-privacy-policy/#:~:text=**III.%20The%20third%20section,or%20file%20a%20complaint.","char_start":3986,"char_end":4357}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"- the business or commercial purpose for collecting or selling personal information; and","caution":null,"provenance":{"source_url":"https://www.oracle.com/legal/privacy/services-privacy-policy/","snapshot_sha256":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115","wayback_url":null,"deep_link":"https://www.oracle.com/legal/privacy/services-privacy-policy/#:~:text=-%20the%20business%20or,selling%20personal%20information%3B%20and","char_start":22133,"char_end":22221}},{"surface":"privacy_data_use","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":"- [**Notifications to customers and users**](https://www.oracle.com/legal/privacy/services-privacy-policy/#3)","caution":null,"provenance":{"source_url":"https://www.oracle.com/legal/privacy/services-privacy-policy/","snapshot_sha256":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115","wayback_url":null,"deep_link":"https://www.oracle.com/legal/privacy/services-privacy-policy/#:~:text=-%20%5B**Notifications%20to%20customers%20and%20users**%5D(https%3A%2F%2Fwww.oracle.com%2Flegal%2Fprivacy%2Fservices-privacy-policy%2F%233)","char_start":1810,"char_end":1919}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"If You are an authorized agent making an access or deletion request on behalf of a California resident, please reach out to us via the [inquiry form](https://www.oracle.com/legal/data-privacy-inquiry-form/) and indicate that You are an authorized agent. We will provide You with instructions on how to submit a request as an authorized agent on behalf of a California resident.","caution":null,"provenance":{"source_url":"https://www.oracle.com/legal/privacy/services-privacy-policy/","snapshot_sha256":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115","wayback_url":null,"deep_link":"https://www.oracle.com/legal/privacy/services-privacy-policy/#:~:text=If%20You%20are%20an,of%20a%20California%20resident.","char_start":22645,"char_end":23022}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"To the extent personal information about You is contained in Systems Operations Data, You may request to access, correct, update or delete personal information contained in Systems Operations Data in certain cases, or otherwise exercise Your choices with regard to Your personal information by filling out an [inquiry form](https://www.oracle.com/legal/data-privacy-inquiry-form/). We will respond to your request consistent with applicable law.","caution":null,"provenance":{"source_url":"https://www.oracle.com/legal/privacy/services-privacy-policy/","snapshot_sha256":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115","wayback_url":null,"deep_link":"https://www.oracle.com/legal/privacy/services-privacy-policy/#:~:text=To%20the%20extent%20personal,consistent%20with%20applicable%20law.","char_start":21285,"char_end":21730}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"1\\. Discloses to you the following information:","caution":null,"provenance":{"source_url":"https://www.oracle.com/legal/privacy/services-privacy-policy/","snapshot_sha256":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115","wayback_url":null,"deep_link":"https://www.oracle.com/legal/privacy/services-privacy-policy/#:~:text=1%5C.%20Discloses%20to%20you%20the%20following%20information%3A","char_start":21854,"char_end":21901}},{"surface":"privacy_data_use","risk":"medium","confidence":"medium","tier":"All","verified":true,"quote":"We may collect or generate Systems Operations Data for the following business purposes:\n\n- a) to help keep our Services secure, including for security monitoring and identity management;\n- b) to investigate and prevent potential fraud or illegal activities involving our systems and networks, including to prevent cyber-attacks and to detect bots;\n- c) to administer our back-up disaster recovery plans and policies;\n- d) to confirm compliance with licensing and other terms of use (license compliance monitoring);\n- e) for research and development purposes, including to analyze, develop, improve and optimize our Services;\n- f) to comply with applicable laws and regulations and to operate our business, including to comply with legally mandated reporting, disclosure or other legal process requests, for mergers and acquisitions, finance and accounting, archiving and insurance purposes, legal and business consulting and in the context of dispute resolution.","caution":"Systems Operations Data—which may contain personal information—is used for a broad set of purposes including R&D, license compliance monitoring, M&A activity, and legal proceedings. The breadth of permitted uses warrants user awareness.","provenance":{"source_url":"https://www.oracle.com/legal/privacy/services-privacy-policy/","snapshot_sha256":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115","wayback_url":null,"deep_link":"https://www.oracle.com/legal/privacy/services-privacy-policy/#:~:text=We%20may%20collect%20or,context%20of%20dispute%20resolution.","char_start":16812,"char_end":17774}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"1.1 The operation of AI Functionality is described in the Service Specifications for the Cloud Services.\n1.2 Oracle’s ability to deliver AI Functionality may b e impacted by changes in (a) applicable law or regulations, or (b) the availability or functionality of Third-Party AI (as defined below). You acknowledge and agree that due to such changes, Oracle may need to modify or discontinue delivery of Third-Party AI or AI Functionality.","caution":null,"provenance":{"source_url":"https://www.oracle.com/contracts/docs/oracle-ai-terms.pdf","snapshot_sha256":"5731c9d2ad94220df08284766cf9a68105b08d2d13f42be5ce7d4900f128ebda","wayback_url":null,"deep_link":"https://www.oracle.com/contracts/docs/oracle-ai-terms.pdf#:~:text=1.1%20The%20operation%20of,AI%20or%20AI%20Functionality.","char_start":922,"char_end":1361}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"  8.2 Any violation of the AI Functionality Acceptable Use Policy is subject to Oracle’s remedies for violation of the Oracle Acceptable Use Policy in Your Oracle Cloud Agreement.","caution":null,"provenance":{"source_url":"https://www.oracle.com/contracts/docs/oracle-ai-terms.pdf","snapshot_sha256":"5731c9d2ad94220df08284766cf9a68105b08d2d13f42be5ce7d4900f128ebda","wayback_url":null,"deep_link":"https://www.oracle.com/contracts/docs/oracle-ai-terms.pdf#:~:text=%208.2%20Any%20violation,Your%20Oracle%20Cloud%20Agreement.","char_start":8623,"char_end":8802}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"4.1 Oracle shall comply with all laws related to AI to the extent that such laws, by their terms, are expressly applicable to Oracle’s provision of AI Functionality and Output (as defined below) and impose obligations directly upon Oracle in its role as an information technology services provider with respect to AI Functionality and Output. You shall comply with all laws related to AI to the extent that such laws, by their terms, are applicable to Your use and receipt of AI Functionality and Output and impose obligations directly upon You with respect to AI Functionality and Output.\n4.2 Neither Oracle nor You shall provide or use AI Functionality or Output in a jurisdiction in a manner that is prohibited by applicable law in such jurisdiction (including under Article 5 of the European Union Artificial Intelligence Act).","caution":null,"provenance":{"source_url":"https://www.oracle.com/contracts/docs/oracle-ai-terms.pdf","snapshot_sha256":"5731c9d2ad94220df08284766cf9a68105b08d2d13f42be5ce7d4900f128ebda","wayback_url":null,"deep_link":"https://www.oracle.com/contracts/docs/oracle-ai-terms.pdf#:~:text=4.1%20Oracle%20shall%20comply,Union%20Artificial%20Intelligence%20Act).","char_start":3255,"char_end":4086}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"8.1 You and Your Users must use AI Functionality and Output responsibly and in compliance with Your Oracle Cloud Agreement, including these AI Terms and applicable Separate Third-Party AI Terms. Your and Your Users’ use of AI Functionality and Output is subject to the Oracle Acceptable Use Policy in Your Oracle Cloud Agreement. In addition, unless otherwise expressly stated in Your order, You may not, and may not cause or permit others , to:","caution":null,"provenance":{"source_url":"https://www.oracle.com/contracts/docs/oracle-ai-terms.pdf","snapshot_sha256":"5731c9d2ad94220df08284766cf9a68105b08d2d13f42be5ce7d4900f128ebda","wayback_url":null,"deep_link":"https://www.oracle.com/contracts/docs/oracle-ai-terms.pdf#:~:text=8.1%20You%20and%20Your,permit%20others%20%2C%20to%3A","char_start":7521,"char_end":7966}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"- Circumvent, bypass, or disable any safeguards or guardrails included in AI Functionality.","caution":null,"provenance":{"source_url":"https://www.oracle.com/contracts/docs/oracle-ai-terms.pdf","snapshot_sha256":"5731c9d2ad94220df08284766cf9a68105b08d2d13f42be5ce7d4900f128ebda","wayback_url":null,"deep_link":"https://www.oracle.com/contracts/docs/oracle-ai-terms.pdf#:~:text=-%20Circumvent%2C%20bypass%2C%20or,included%20in%20AI%20Functionality.","char_start":7996,"char_end":8087}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"- Use AI Functionality or Output to exploit, abuse, or endanger children in any way.","caution":null,"provenance":{"source_url":"https://www.oracle.com/contracts/docs/oracle-ai-terms.pdf","snapshot_sha256":"5731c9d2ad94220df08284766cf9a68105b08d2d13f42be5ce7d4900f128ebda","wayback_url":null,"deep_link":"https://www.oracle.com/contracts/docs/oracle-ai-terms.pdf#:~:text=-%20Use%20AI%20Functionality,children%20in%20any%20way.","char_start":8233,"char_end":8317}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"- Intentionally deceive or mislead any individual or entity , including as to the use of AI Functionality in generation of Output, or to make false or defamatory statements or images, including the creation or use of deepfake technology (this Section 8.1 is the “AI Functionality Acceptable Use Policy”).","caution":null,"provenance":{"source_url":"https://www.oracle.com/contracts/docs/oracle-ai-terms.pdf","snapshot_sha256":"5731c9d2ad94220df08284766cf9a68105b08d2d13f42be5ce7d4900f128ebda","wayback_url":null,"deep_link":"https://www.oracle.com/contracts/docs/oracle-ai-terms.pdf#:~:text=-%20Intentionally%20deceive%20or,Functionality%20Acceptable%20Use%20Policy%E2%80%9D).","char_start":8318,"char_end":8622}},{"surface":"data_retention","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"Except as otherwise specified in an order for services or required by law, upon termination of services, Oracle will return or delete any remaining copies of Your production customer data, including any Services Personal Information, located on Oracle systems or Services environments. Additional information on data deletion functionality is provided in the applicable Services descriptions.","caution":null,"provenance":{"source_url":"https://www.oracle.com/legal/privacy/services-privacy-policy/","snapshot_sha256":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115","wayback_url":null,"deep_link":"https://www.oracle.com/legal/privacy/services-privacy-policy/#:~:text=Except%20as%20otherwise%20specified,the%20applicable%20Services%20descriptions.","char_start":15845,"char_end":16237}},{"surface":"data_retention","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"2\\. deletes personal information we collected about You or corrects inaccurate personal information about You, unless retained solely for legal and compliance purposes and as otherwise set out in the CCPA","caution":null,"provenance":{"source_url":"https://www.oracle.com/legal/privacy/services-privacy-policy/","snapshot_sha256":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115","wayback_url":null,"deep_link":"https://www.oracle.com/legal/privacy/services-privacy-policy/#:~:text=2%5C.%20deletes%20personal%20information,out%20in%20the%20CCPA","char_start":22333,"char_end":22537}},{"surface":"data_retention","risk":"medium","confidence":"low","tier":"All","verified":true,"quote":"Except as otherwise specified in an order for services or required by law, upon termination of services, Oracle will return or delete any remaining copies of Your production customer data, including any Services Personal Information, located on Oracle systems or Services environments.","caution":"Deletion/return obligations are subject to carve-outs for legal requirements and order-specific terms, meaning Oracle may retain data beyond termination in ways not fully defined here. The scope is also limited to 'production customer data on Oracle systems or Services environments,' potentially excluding other copies.","provenance":{"source_url":"https://www.oracle.com/legal/privacy/services-privacy-policy/","snapshot_sha256":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115","wayback_url":null,"deep_link":"https://www.oracle.com/legal/privacy/services-privacy-policy/#:~:text=Except%20as%20otherwise%20specified,systems%20or%20Services%20environments.","char_start":15845,"char_end":16130}},{"surface":"data_retention","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":"- [**Deletion or return of Services Personal Information**](https://www.oracle.com/legal/privacy/services-privacy-policy/#1-9)","caution":null,"provenance":{"source_url":"https://www.oracle.com/legal/privacy/services-privacy-policy/","snapshot_sha256":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115","wayback_url":null,"deep_link":"https://www.oracle.com/legal/privacy/services-privacy-policy/#:~:text=-%20%5B**Deletion%20or%20return%20of%20Services%20Personal%20Information**%5D(https%3A%2F%2Fwww.oracle.com%2Flegal%2Fprivacy%2Fservices-privacy-policy%2F%231-9)","char_start":1683,"char_end":1809}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"- Your failure to comply with Separate Third-Party AI Terms or the AI Functionality Acceptable Use Policy (as defined below).","caution":null,"provenance":{"source_url":"https://www.oracle.com/contracts/docs/oracle-ai-terms.pdf","snapshot_sha256":"5731c9d2ad94220df08284766cf9a68105b08d2d13f42be5ce7d4900f128ebda","wayback_url":null,"deep_link":"https://www.oracle.com/contracts/docs/oracle-ai-terms.pdf#:~:text=-%20Your%20failure%20to,Policy%20(as%20defined%20below).","char_start":7163,"char_end":7288}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"7.1 In addition to Your indemnification obligations in Your Oracle Cloud Agreement, You will, to the extent not prohibited by law, defend and indemnify Oracle against any third-party claims arising from or relating to:","caution":null,"provenance":{"source_url":"https://www.oracle.com/contracts/docs/oracle-ai-terms.pdf","snapshot_sha256":"5731c9d2ad94220df08284766cf9a68105b08d2d13f42be5ce7d4900f128ebda","wayback_url":null,"deep_link":"https://www.oracle.com/contracts/docs/oracle-ai-terms.pdf#:~:text=7.1%20In%20addition%20to,from%20or%20relating%20to%3A","char_start":6943,"char_end":7161}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"- Your Content in AI Functionality or Output.","caution":null,"provenance":{"source_url":"https://www.oracle.com/contracts/docs/oracle-ai-terms.pdf","snapshot_sha256":"5731c9d2ad94220df08284766cf9a68105b08d2d13f42be5ce7d4900f128ebda","wayback_url":null,"deep_link":"https://www.oracle.com/contracts/docs/oracle-ai-terms.pdf#:~:text=-%20Your%20Content%20in%20AI%20Functionality%20or%20Output.","char_start":7289,"char_end":7334}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"- Any dispute between You and any User or third-party arising from or relating to Your or Your Users’ use of AI Functionality or Output .","caution":null,"provenance":{"source_url":"https://www.oracle.com/contracts/docs/oracle-ai-terms.pdf","snapshot_sha256":"5731c9d2ad94220df08284766cf9a68105b08d2d13f42be5ce7d4900f128ebda","wayback_url":null,"deep_link":"https://www.oracle.com/contracts/docs/oracle-ai-terms.pdf#:~:text=-%20Any%20dispute%20between,Functionality%20or%20Output%20.","char_start":7335,"char_end":7472}},{"surface":"confidentiality","risk":"medium","confidence":"low","tier":"Enterprise","verified":true,"quote":"Upon completion of the audit, You will provide Oracle with a copy of the audit report, which is classified as confidential information under the terms of Your agreement with Oracle.","caution":"Audit findings are classified as Oracle's confidential information, which may restrict the user's ability to share audit results with regulators, insurers, or the public—potentially limiting transparency and accountability.","provenance":{"source_url":"https://www.oracle.com/legal/privacy/services-privacy-policy/","snapshot_sha256":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115","wayback_url":null,"deep_link":"https://www.oracle.com/legal/privacy/services-privacy-policy/#:~:text=Upon%20completion%20of%20the,Your%20agreement%20with%20Oracle.","char_start":14868,"char_end":15049}},{"surface":"confidentiality","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"These Oracle Artificial Intelligence Terms (“AI Terms”) apply to AI Functionality (as defined below) in Your ordered Oracle Cloud Services (“Cloud Services”). Unless expressly stated otherwise in Your order, these AI Terms are incorporated as part of the Service Specifications for the Cloud Services. Your order for the Cloud Services, and their related Service Specifications, may include additional terms related to AI Functionality.","caution":null,"provenance":{"source_url":"https://www.oracle.com/contracts/docs/oracle-ai-terms.pdf","snapshot_sha256":"5731c9d2ad94220df08284766cf9a68105b08d2d13f42be5ce7d4900f128ebda","wayback_url":null,"deep_link":"https://www.oracle.com/contracts/docs/oracle-ai-terms.pdf#:~:text=These%20Oracle%20Artificial%20Intelligence,related%20to%20AI%20Functionality.","char_start":104,"char_end":540}},{"surface":"confidentiality","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":"- [**Security and confidentiality**](https://www.oracle.com/legal/privacy/services-privacy-policy/#1-4)","caution":null,"provenance":{"source_url":"https://www.oracle.com/legal/privacy/services-privacy-policy/","snapshot_sha256":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115","wayback_url":null,"deep_link":"https://www.oracle.com/legal/privacy/services-privacy-policy/#:~:text=-%20%5B**Security%20and%20confidentiality**%5D(https%3A%2F%2Fwww.oracle.com%2Flegal%2Fprivacy%2Fservices-privacy-policy%2F%231-4)","char_start":1180,"char_end":1283}},{"surface":"confidentiality","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":"- [**Security**](https://www.oracle.com/legal/privacy/services-privacy-policy/#2-4)","caution":null,"provenance":{"source_url":"https://www.oracle.com/legal/privacy/services-privacy-policy/","snapshot_sha256":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115","wayback_url":null,"deep_link":"https://www.oracle.com/legal/privacy/services-privacy-policy/#:~:text=-%20%5B**Security**%5D(https%3A%2F%2Fwww.oracle.com%2Flegal%2Fprivacy%2Fservices-privacy-policy%2F%232-4)","char_start":3496,"char_end":3579}},{"surface":"confidentiality","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"See [additional details](https://www.oracle.com/contracts/) regarding the specific security measures that apply to the Services are set out in the security practices for these Services, including regarding data retention and deletion, available for review.","caution":null,"provenance":{"source_url":"https://www.oracle.com/legal/privacy/services-privacy-policy/","snapshot_sha256":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115","wayback_url":null,"deep_link":"https://www.oracle.com/legal/privacy/services-privacy-policy/#:~:text=See%20%5Badditional%20details%5D(https%3A%2F%2Fwww.oracle.com%2Fcontracts%2F)%20regarding,deletion%2C%20available%20for%20review.","char_start":8599,"char_end":8855}},{"surface":"confidentiality","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"If Oracle becomes aware and determines that an incident involving Services Personal Information qualifies as a breach of security leading to the misappropriation or accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to, Services Personal Information transmitted, stored or otherwise processed on Oracle systems that compromises the security, confidentiality or integrity of such Services Personal Information, Oracle will report such breach to You without undue delay.","caution":null,"provenance":{"source_url":"https://www.oracle.com/legal/privacy/services-privacy-policy/","snapshot_sha256":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115","wayback_url":null,"deep_link":"https://www.oracle.com/legal/privacy/services-privacy-policy/#:~:text=If%20Oracle%20becomes%20aware,You%20without%20undue%20delay.","char_start":9075,"char_end":9584}},{"surface":"confidentiality","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"Oracle promptly evaluates and responds to incidents that create suspicion of or indicate unauthorized access to or handling of Services Personal Information.","caution":null,"provenance":{"source_url":"https://www.oracle.com/legal/privacy/services-privacy-policy/","snapshot_sha256":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115","wayback_url":null,"deep_link":"https://www.oracle.com/legal/privacy/services-privacy-policy/#:~:text=Oracle%20promptly%20evaluates%20and,of%20Services%20Personal%20Information.","char_start":8916,"char_end":9073}},{"surface":"confidentiality","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"As information regarding the breach is collected or otherwise reasonably becomes available to Oracle and to the extent permitted by law, Oracle will provide You with additional relevant information concerning the breach reasonably known or available to Oracle.","caution":null,"provenance":{"source_url":"https://www.oracle.com/legal/privacy/services-privacy-policy/","snapshot_sha256":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115","wayback_url":null,"deep_link":"https://www.oracle.com/legal/privacy/services-privacy-policy/#:~:text=As%20information%20regarding%20the,or%20available%20to%20Oracle.","char_start":9586,"char_end":9846}},{"surface":"confidentiality","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"Oracle has implemented and will maintain technical and organizational measures designed to prevent accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to Services Personal Information. These measures, which are generally aligned with the ISO/IEC 27001:2013 standard, govern all areas of security applicable to the Services, including physical access, system access, data access, transmission, input, security oversight, and enforcement.","caution":null,"provenance":{"source_url":"https://www.oracle.com/legal/privacy/services-privacy-policy/","snapshot_sha256":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115","wayback_url":null,"deep_link":"https://www.oracle.com/legal/privacy/services-privacy-policy/#:~:text=Oracle%20has%20implemented%20and,security%20oversight%2C%20and%20enforcement.","char_start":7834,"char_end":8310}},{"surface":"confidentiality","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"Oracle employees are required to maintain the confidentiality of personal information. Employees’ obligations include written confidentiality agreements, regular training on information protection, and compliance with company policies concerning protection of confidential information.","caution":null,"provenance":{"source_url":"https://www.oracle.com/legal/privacy/services-privacy-policy/","snapshot_sha256":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115","wayback_url":null,"deep_link":"https://www.oracle.com/legal/privacy/services-privacy-policy/#:~:text=Oracle%20employees%20are%20required,protection%20of%20confidential%20information.","char_start":8312,"char_end":8597}},{"surface":"subprocessors_data_sharing","risk":"medium","confidence":"medium","tier":"All","verified":true,"quote":"Personal information contained in Systems Operations Data may be shared throughout Oracle’s global organization for Oracle’s business purposes. A list of Oracle entities is available as indicated above.\n\nWe may also share such personal information with the following third parties:\n\n- third-party service providers (for example IT service providers, lawyers and auditors) in order for those service providers to perform business functions on behalf of Oracle;\n- relevant third parties in the event of a reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in connection with any bankruptcy or similar proceedings);\n- as required by law, such as to comply with a subpoena or other legal process, when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to government requests, including public and government authorities outside your country of residence, for national security and/or law enforcement purposes.","caution":"Personal information in Systems Operations Data can be shared globally within Oracle's corporate family, with broad categories of third-party service providers, in M&A scenarios, and with government/law enforcement worldwide. This represents wide potential data dissemination.","provenance":{"source_url":"https://www.oracle.com/legal/privacy/services-privacy-policy/","snapshot_sha256":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115","wayback_url":null,"deep_link":"https://www.oracle.com/legal/privacy/services-privacy-policy/#:~:text=Personal%20information%20contained%20in,and%2For%20law%20enforcement%20purposes.","char_start":18696,"char_end":19805}},{"surface":"subprocessors_data_sharing","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"6.1 AI Functionality may use Third-Party AI. Third-Party AI may include third-party AI models which are hosted on third-party infrastructure and used to process Your Content in order to provide AI Functionality as described in the Service Specifications.\n6.2 Your use of Third-Party AI may be subject to separate terms from the applicable third- party providers (“Separate Third-Party AI Terms”) as described in the Service Specifications. You acknowledge that Separate Third-Party AI Terms may include restrictions (including, as to input type, permitted uses, and geographic scope) applicable to Third-Party AI and Output. These restrictions may be greater than those set forth in these AI Terms and Your Oracle Cloud Agreement.\n6.3 Where the Cloud Services permit You to use AI models or systems provided by You (“Your AI”), Your AI will be considered Your Content .\n6.4 TO THE EXTENT NOT PROHIBITED BY LAW, OUTPUT AND THIRD-PARTY AI ARE PROVIDED AS PART OF THE CLOUD SERVICES ON AN “AS IS” AND “AS AVAILABLE” BASIS, AND ORACLE DISCLAIMS ALL WARRANTIES, INDEMNITIES, AND LIABILITIES ARISING FROM OR RELATED TO OUTPUT, THIRD-PARTY AI, AND YOUR AI.","caution":null,"provenance":{"source_url":"https://www.oracle.com/contracts/docs/oracle-ai-terms.pdf","snapshot_sha256":"5731c9d2ad94220df08284766cf9a68105b08d2d13f42be5ce7d4900f128ebda","wayback_url":null,"deep_link":"https://www.oracle.com/contracts/docs/oracle-ai-terms.pdf#:~:text=6.1%20AI%20Functionality%20may,AI%2C%20AND%20YOUR%20AI.","char_start":5768,"char_end":6917}},{"surface":"subprocessors_data_sharing","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":"- [**Subprocessors**](https://www.oracle.com/legal/privacy/services-privacy-policy/#1-6)","caution":null,"provenance":{"source_url":"https://www.oracle.com/legal/privacy/services-privacy-policy/","snapshot_sha256":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115","wayback_url":null,"deep_link":"https://www.oracle.com/legal/privacy/services-privacy-policy/#:~:text=-%20%5B**Subprocessors**%5D(https%3A%2F%2Fwww.oracle.com%2Flegal%2Fprivacy%2Fservices-privacy-policy%2F%231-6)","char_start":1403,"char_end":1491}},{"surface":"subprocessors_data_sharing","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"Oracle maintains lists of Oracle affiliates and subprocessors that may process Services Personal Information. Additional information is available to You via My Oracle Support ( [https://support.oracle.com](https://support.oracle.com/)) Document ID 2121811.1, or other applicable primary support tool provided for the Services.","caution":null,"provenance":{"source_url":"https://www.oracle.com/legal/privacy/services-privacy-policy/","snapshot_sha256":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115","wayback_url":null,"deep_link":"https://www.oracle.com/legal/privacy/services-privacy-policy/#:~:text=Oracle%20maintains%20lists%20of,provided%20for%20the%20Services.","char_start":10295,"char_end":10621}},{"surface":"subprocessors_data_sharing","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"Personal information contained in Systems Operations Data may be shared throughout Oracle’s global organization for Oracle’s business purposes. A list of Oracle entities is available as indicated above.","caution":null,"provenance":{"source_url":"https://www.oracle.com/legal/privacy/services-privacy-policy/","snapshot_sha256":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115","wayback_url":null,"deep_link":"https://www.oracle.com/legal/privacy/services-privacy-policy/#:~:text=Personal%20information%20contained%20in,available%20as%20indicated%20above.","char_start":18696,"char_end":18898}},{"surface":"subprocessors_data_sharing","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"We may also share such personal information with the following third parties:","caution":null,"provenance":{"source_url":"https://www.oracle.com/legal/privacy/services-privacy-policy/","snapshot_sha256":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115","wayback_url":null,"deep_link":"https://www.oracle.com/legal/privacy/services-privacy-policy/#:~:text=We%20may%20also%20share,the%20following%20third%20parties%3A","char_start":18900,"char_end":18977}},{"surface":"subprocessors_data_sharing","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"- relevant third parties in the event of a reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in connection with any bankruptcy or similar proceedings);","caution":null,"provenance":{"source_url":"https://www.oracle.com/legal/privacy/services-privacy-policy/","snapshot_sha256":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115","wayback_url":null,"deep_link":"https://www.oracle.com/legal/privacy/services-privacy-policy/#:~:text=-%20relevant%20third%20parties,bankruptcy%20or%20similar%20proceedings)%3B","char_start":19156,"char_end":19410}},{"surface":"subprocessors_data_sharing","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"When third parties are given access to personal information contained in Systems Operations Data, we will take the appropriate contractual, technical and organizational measures to ensure, for example, that personal information is only processed to the extent that such processing is necessary, consistent with this Privacy Policy and in accordance with applicable law. Oracle does not share or sell Systems Operations Data subject to this Privacy Policy with third parties for any commercial purposes.","caution":null,"provenance":{"source_url":"https://www.oracle.com/legal/privacy/services-privacy-policy/","snapshot_sha256":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115","wayback_url":null,"deep_link":"https://www.oracle.com/legal/privacy/services-privacy-policy/#:~:text=When%20third%20parties%20are,for%20any%20commercial%20purposes.","char_start":19807,"char_end":20309}},{"surface":"subprocessors_data_sharing","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"Oracle may be required to provide access to Services Personal Information and to personal information contained in Systems Operations Data as required by law, such as to comply with a subpoena or other legal process, when we believe in good faith that disclosure is necessary to protect our rights, protect Your or a User’s safety or the safety of others, investigate fraud, or respond to government requests, including public and government authorities outside Your or a User’s country of residence, for national security and/or law enforcement purposes.","caution":null,"provenance":{"source_url":"https://www.oracle.com/legal/privacy/services-privacy-policy/","snapshot_sha256":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115","wayback_url":null,"deep_link":"https://www.oracle.com/legal/privacy/services-privacy-policy/#:~:text=Oracle%20may%20be%20required,and%2For%20law%20enforcement%20purposes.","char_start":23876,"char_end":24431}},{"surface":"subprocessors_data_sharing","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"- the categories of third parties to whom we sold or otherwise disclosed personal information, if applicable.","caution":null,"provenance":{"source_url":"https://www.oracle.com/legal/privacy/services-privacy-policy/","snapshot_sha256":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115","wayback_url":null,"deep_link":"https://www.oracle.com/legal/privacy/services-privacy-policy/#:~:text=-%20the%20categories%20of,personal%20information%2C%20if%20applicable.","char_start":22222,"char_end":22331}},{"surface":"subprocessors_data_sharing","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":"- [**Sharing personal information**](https://www.oracle.com/legal/privacy/services-privacy-policy/#2-2)","caution":null,"provenance":{"source_url":"https://www.oracle.com/legal/privacy/services-privacy-policy/","snapshot_sha256":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115","wayback_url":null,"deep_link":"https://www.oracle.com/legal/privacy/services-privacy-policy/#:~:text=-%20%5B**Sharing%20personal%20information**%5D(https%3A%2F%2Fwww.oracle.com%2Flegal%2Fprivacy%2Fservices-privacy-policy%2F%232-2)","char_start":3580,"char_end":3683}},{"surface":"subprocessors_data_sharing","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"- as required by law, such as to comply with a subpoena or other legal process, when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to government requests, including public and government authorities outside your country of residence, for national security and/or law enforcement purposes.","caution":null,"provenance":{"source_url":"https://www.oracle.com/legal/privacy/services-privacy-policy/","snapshot_sha256":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115","wayback_url":null,"deep_link":"https://www.oracle.com/legal/privacy/services-privacy-policy/#:~:text=-%20as%20required%20by,and%2For%20law%20enforcement%20purposes.","char_start":19411,"char_end":19805}},{"surface":"subprocessors_data_sharing","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"To the extent Oracle engages Oracle affiliates and third-party subprocessors to have access to Services Personal Information for the purpose of assisting in the provision of Services, such subprocessors shall be subject to the same level of data protection and security as Oracle under the terms of Your order for Services. Oracle is responsible for its subprocessors’ compliance with the terms of Your order for Services.","caution":null,"provenance":{"source_url":"https://www.oracle.com/legal/privacy/services-privacy-policy/","snapshot_sha256":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115","wayback_url":null,"deep_link":"https://www.oracle.com/legal/privacy/services-privacy-policy/#:~:text=To%20the%20extent%20Oracle,Your%20order%20for%20Services.","char_start":9871,"char_end":10293}},{"surface":"subprocessors_data_sharing","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"- third-party service providers (for example IT service providers, lawyers and auditors) in order for those service providers to perform business functions on behalf of Oracle;","caution":null,"provenance":{"source_url":"https://www.oracle.com/legal/privacy/services-privacy-policy/","snapshot_sha256":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115","wayback_url":null,"deep_link":"https://www.oracle.com/legal/privacy/services-privacy-policy/#:~:text=-%20third-party%20service%20providers,on%20behalf%20of%20Oracle%3B","char_start":18979,"char_end":19155}},{"surface":"audit_rights_dpa_residency","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":"System review, including an AI System report created upon completion of the AI System review.","caution":null,"provenance":{"source_url":"https://www.oracle.com/contracts/docs/oracle-ai-terms.pdf","snapshot_sha256":"5731c9d2ad94220df08284766cf9a68105b08d2d13f42be5ce7d4900f128ebda","wayback_url":null,"deep_link":"https://www.oracle.com/contracts/docs/oracle-ai-terms.pdf#:~:text=System%20review%2C%20including%20an,the%20AI%20System%20review.","char_start":2692,"char_end":2785}},{"surface":"audit_rights_dpa_residency","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"3.1 Oracle has implemented practices that reflect Oracle’s commitment to develop AI Systems (as defined below) in the Cloud Services in a responsible manner that prioritizes accuracy, privacy, security, safety, fairness, and transparency (“Oracle AI System Development Practices”). The Oracle AI System Development Practices are aligned with applicable regulations and industry standards, including without limitation the European Union Artificial Intelligence Act, ISO/IEC 42001, and the NIST Artificial Intelligence Risk Management Framework, and are generally described in this section.\n3.2 Oracle conducts a review of AI Systems prior to their deployment to assess their intended use, training data, accuracy, privacy, security, safety, fairness, transparency, and human-in-the-loop controls. Oracle conducts the AI System review again upon a material change to an AI System after deployment. The AI System review is designed to identify and mitigate risks of AI Systems. Oracle maintains documentation of the AI","caution":null,"provenance":{"source_url":"https://www.oracle.com/contracts/docs/oracle-ai-terms.pdf","snapshot_sha256":"5731c9d2ad94220df08284766cf9a68105b08d2d13f42be5ce7d4900f128ebda","wayback_url":null,"deep_link":"https://www.oracle.com/contracts/docs/oracle-ai-terms.pdf#:~:text=3.1%20Oracle%20has%20implemented,documentation%20of%20the%20AI","char_start":1646,"char_end":2662}},{"surface":"audit_rights_dpa_residency","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"3.3 Oracle will maintain means to track , inventory, and monitor AI Systems that have undergone an AI System review and have been deployed as required by applicable law.\n3.4 Oracle periodically reviews and updates the Oracle AI System Development Practices, including to account for changes in applicable regulations and industry standards. The Oracle AI System Development Practices apply to AI Systems developed after April 1,\n2025.","caution":null,"provenance":{"source_url":"https://www.oracle.com/contracts/docs/oracle-ai-terms.pdf","snapshot_sha256":"5731c9d2ad94220df08284766cf9a68105b08d2d13f42be5ce7d4900f128ebda","wayback_url":null,"deep_link":"https://www.oracle.com/contracts/docs/oracle-ai-terms.pdf#:~:text=3.3%20Oracle%20will%20maintain,after%20April%201%2C%202025.","char_start":2787,"char_end":3221}},{"surface":"audit_rights_dpa_residency","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":"- [**Audit rights**](https://www.oracle.com/legal/privacy/services-privacy-policy/#1-8)","caution":null,"provenance":{"source_url":"https://www.oracle.com/legal/privacy/services-privacy-policy/","snapshot_sha256":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115","wayback_url":null,"deep_link":"https://www.oracle.com/legal/privacy/services-privacy-policy/#:~:text=-%20%5B**Audit%20rights**%5D(https%3A%2F%2Fwww.oracle.com%2Flegal%2Fprivacy%2Fservices-privacy-policy%2F%231-8)","char_start":1595,"char_end":1682}},{"surface":"audit_rights_dpa_residency","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"Oracle also complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) (collectively, the “DPF”) as set forth by the U.S. Department of Commerce, regarding the collection, use, and retention of Services Personal Information when You and Oracle have agreed by contract that transfers of such information from the EEA, United Kingdom (and Gibraltar), or Switzerland will be transferred and processed pursuant to the applicable DPF for the relevant Services. Oracle will then be responsible for ensuring that third parties acting as a subprocessor on our behalf do the same. Oracle shall remain liable under the DPF Principles if its subprocessor processes Services Personal Information in a manner inconsistent with the DPF Principles, unless Oracle proves that it is not responsible for the event giving rise to the damage.","caution":null,"provenance":{"source_url":"https://www.oracle.com/legal/privacy/services-privacy-policy/","snapshot_sha256":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115","wayback_url":null,"deep_link":"https://www.oracle.com/legal/privacy/services-privacy-policy/#:~:text=Oracle%20also%20complies%20with,rise%20to%20the%20damage.","char_start":12081,"char_end":13004}},{"surface":"audit_rights_dpa_residency","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"Please see the [Data Privacy Framework website](https://www.dataprivacyframework.gov/) or refer to [this list of U.S. entities](https://www.oracle.com/legal/privacy/data-protection-authority/#dpf) covered under Oracle’s DPF self-certification. With respect to Services Personal Information received or transferred pursuant to the DPF, the Federal Trade Commission has jurisdiction over Oracle’s compliance with the DPF.","caution":null,"provenance":{"source_url":"https://www.oracle.com/legal/privacy/services-privacy-policy/","snapshot_sha256":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115","wayback_url":null,"deep_link":"https://www.oracle.com/legal/privacy/services-privacy-policy/#:~:text=Please%20see%20the%20%5BData,compliance%20with%20the%20DPF.","char_start":13622,"char_end":14041}},{"surface":"audit_rights_dpa_residency","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"The audit shall be conducted no more than once during a twelve-month period, during regular business hours, subject to Oracle’s on-site policies and regulations, and may not unreasonably interfere with business activities. If You would like to use a third party to conduct the audit, the third party auditor shall be mutually agreed to by the parties and the third-party auditor must execute a written confidentiality agreement acceptable to Oracle. Upon completion of the audit, You will provide Oracle with a copy of the audit report, which is classified as confidential information under the terms of Your agreement with Oracle.","caution":null,"provenance":{"source_url":"https://www.oracle.com/legal/privacy/services-privacy-policy/","snapshot_sha256":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115","wayback_url":null,"deep_link":"https://www.oracle.com/legal/privacy/services-privacy-policy/#:~:text=The%20audit%20shall%20be,Your%20agreement%20with%20Oracle.","char_start":14418,"char_end":15049}},{"surface":"audit_rights_dpa_residency","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"Oracle will contribute to such audits by providing You with the information and assistance reasonably necessary to conduct the audit, including any relevant records of processing activities applicable to the Services. If the requested audit scope is addressed in a SOC 1 or SOC 2, ISO, NIST, PCI DSS, HIPAA or similar audit report issued by a qualified third party auditor within the prior twelve months and Oracle provides such report to You confirming there are no known material changes in the controls audited, You agree to accept the findings presented in the third party audit report in lieu of requesting an audit of the same controls covered by the report. Additional audit terms may be included in Your order for Services.","caution":null,"provenance":{"source_url":"https://www.oracle.com/legal/privacy/services-privacy-policy/","snapshot_sha256":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115","wayback_url":null,"deep_link":"https://www.oracle.com/legal/privacy/services-privacy-policy/#:~:text=Oracle%20will%20contribute%20to,Your%20order%20for%20Services.","char_start":15051,"char_end":15782}},{"surface":"audit_rights_dpa_residency","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"If personal information contained in Systems Operations Data is transferred to an Oracle recipient in a country that does not provide an adequate level of protection for personal information, Oracle will take measures designed to adequately protect information about Users, such as ensuring that such transfers are subject to the terms of the EU Standard Contractual Clauses or other adequate transfer mechanism as required under relevant data protection laws.","caution":null,"provenance":{"source_url":"https://www.oracle.com/legal/privacy/services-privacy-policy/","snapshot_sha256":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115","wayback_url":null,"deep_link":"https://www.oracle.com/legal/privacy/services-privacy-policy/#:~:text=If%20personal%20information%20contained,relevant%20data%20protection%20laws.","char_start":20348,"char_end":20808}},{"surface":"audit_rights_dpa_residency","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"For personal information collected INSIDE Brazil, written inquiries to the Brazilian Data Protection Officer may be addressed to:","caution":null,"provenance":{"source_url":"https://www.oracle.com/legal/privacy/services-privacy-policy/","snapshot_sha256":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115","wayback_url":null,"deep_link":"https://www.oracle.com/legal/privacy/services-privacy-policy/#:~:text=For%20personal%20information%20collected,may%20be%20addressed%20to%3A","char_start":25742,"char_end":25871}},{"surface":"audit_rights_dpa_residency","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"Oracle is a global corporation with operations in over 80 countries and Services Personal Information may be processed globally as necessary in accordance with this policy and other relevant privacy terms specified applicable to Your Services. If Services Personal Information is transferred to an Oracle recipient in a country that does not provide an adequate level of protection for personal information, Oracle will take adequate measures designed to protect the Services Personal Information, such as ensuring that such transfers are subject to the terms of the EU Standard Contractual Clauses or other adequate transfer mechanism as required under relevant data protection laws.","caution":null,"provenance":{"source_url":"https://www.oracle.com/legal/privacy/services-privacy-policy/","snapshot_sha256":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115","wayback_url":null,"deep_link":"https://www.oracle.com/legal/privacy/services-privacy-policy/#:~:text=Oracle%20is%20a%20global,relevant%20data%20protection%20laws.","char_start":10660,"char_end":11344}},{"surface":"audit_rights_dpa_residency","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"Rua Dr. Jose Aureo Bustamante, 455","caution":null,"provenance":{"source_url":"https://www.oracle.com/legal/privacy/services-privacy-policy/","snapshot_sha256":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115","wayback_url":null,"deep_link":"https://www.oracle.com/legal/privacy/services-privacy-policy/#:~:text=Rua%20Dr.%20Jose%20Aureo%20Bustamante%2C%20455","char_start":25890,"char_end":25924}},{"surface":"audit_rights_dpa_residency","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"In the event the Services agreement between You and Oracle references the [Oracle Data Processing Agreement for Oracle Services](https://www.oracle.com/contracts/cloud-services/) (“DPA”), further details on the relevant data transfer mechanism that applies to Your order for Oracle services are available in the DPA. In particular, for Services Personal Information transferred from the European Economic Area (EEA) or Switzerland, such transfers are subject to Oracle’s Binding Corporate Rules for Processors (BCR-P) or the terms of the EU Standard Contractual Clauses. For Services Personal Information transferred from the United Kingdom (UK), such transfers are subject to the UK Addendum or other appropriate transfer mechanism.","caution":null,"provenance":{"source_url":"https://www.oracle.com/legal/privacy/services-privacy-policy/","snapshot_sha256":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115","wayback_url":null,"deep_link":"https://www.oracle.com/legal/privacy/services-privacy-policy/#:~:text=In%20the%20event%20the,other%20appropriate%20transfer%20mechanism.","char_start":11346,"char_end":12079}},{"surface":"audit_rights_dpa_residency","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"For personal information collected INSIDE the EU/EEA, You may contact Oracle’s external EU Data Protection Officer by filling out the [inquiry form](https://www.oracle.com/legal/data-privacy-inquiry-form/) and selecting “Other Privacy Inquiry - Contact our DPO” in our drop down box or by written inquiry to.","caution":null,"provenance":{"source_url":"https://www.oracle.com/legal/privacy/services-privacy-policy/","snapshot_sha256":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115","wayback_url":null,"deep_link":"https://www.oracle.com/legal/privacy/services-privacy-policy/#:~:text=For%20personal%20information%20collected,by%20written%20inquiry%20to.","char_start":25359,"char_end":25667}},{"surface":"audit_rights_dpa_residency","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"To the extent provided in your order for Services, You may at Your sole expense audit Oracle’s compliance with the terms of this Services Privacy Policy by sending Oracle a written request, including a detailed audit plan, at least two weeks in advance of the proposed audit date. 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Users also have the right to file a complaint with a [competent data protection authority](https://www.oracle.com/legal/privacy/data-protection-authority/) if they are a resident of a European Union member state.","caution":null,"provenance":{"source_url":"https://www.oracle.com/legal/privacy/services-privacy-policy/","snapshot_sha256":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115","wayback_url":null,"deep_link":"https://www.oracle.com/legal/privacy/services-privacy-policy/#:~:text=If%20You%20or%20a,European%20Union%20member%20state.","char_start":25989,"char_end":26507}},{"surface":"governing_law_disputes","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"We commit to refer unresolved complaints concerning our handling of Services Personal Information received in reliance on the DPF to TRUSTe, an alternative dispute resolution provider based in the United States. 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If Oracle directly receives any requests or inquiries from Your end users that have identified You as the controller, we will promptly pass on such requests to You without responding to the end user.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.oracle.com/legal/privacy/services-privacy-policy/"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":"If you are an end user and you have questions about your choices regarding the disclosure and use of Services Personal Information provided to Oracle, please consult directly with the organization that collected your information from you.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.oracle.com/legal/privacy/services-privacy-policy/"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":"- d) to confirm compliance with licensing and other terms of use (license compliance monitoring);","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.oracle.com/legal/privacy/services-privacy-policy/"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":"Oracle Corporation and its affiliated entities are responsible for processing personal information that may be incidentally contained in Systems Operations Data in accordance with Sections II and III of this Policy. See the list of [Oracle entities](https://www.oracle.com/corporate/contact/global.html). Please select a region and country to view the registered address and contact details of the Oracle entity or entities located in each country.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.oracle.com/legal/privacy/services-privacy-policy/"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":"- f) to comply with applicable laws and regulations and to operate our business, including to comply with legally mandated reporting, disclosure or other legal process requests, for mergers and acquisitions, finance and accounting, archiving and insurance purposes, legal and business consulting and in the context of dispute resolution.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.oracle.com/legal/privacy/services-privacy-policy/"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":"Where relevant, our legal basis for processing Your personal information is as follows:","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.oracle.com/legal/privacy/services-privacy-policy/"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":"Oracle has implemented appropriate technical, physical and organizational measures in accordance with the Oracle Corporate Security Practices designed to protect personal information against accidental or unlawful destruction or accidental loss, damage, alteration, unauthorized disclosure or access as well as all other forms of unlawful processing (including, but not limited to, unnecessary collection) or further processing.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.oracle.com/legal/privacy/services-privacy-policy/"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":"- the categories of sources from which we collected such personal information;","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.oracle.com/legal/privacy/services-privacy-policy/"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":"If You are a California resident, you may obtain information about exercising your rights, as described above, by contacting us at 1-800-633-0748. For information on the CCPA requests Oracle received, complied with, or denied for the previous calendar year, please visit Oracle’s Annual Consumer Privacy Reporting page, available [here](https://www.oracle.com/legal/privacy/ccpa/).","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.oracle.com/legal/privacy/services-privacy-policy/"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":"Contact Oracle's Privacy Team regarding a marketing privacy-related question, comment, or 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[8/19/25](https://www.oracle.com/legal/privacy/services-previous-privacy-policy-081925/) \\| [2/21/24](https://www.oracle.com/legal/privacy/services-previous-privacy-policy-022124/) \\| [12/23/22](https://www.oracle.com/legal/privacy/services-previous-privacy-policy-122322/) \\| [8/5/22](https://www.oracle.com/legal/privacy/services-previous-privacy-policy-080522/) \\| [4/9/21](https://www.oracle.com/legal/privacy/services-previous-privacy-policy-040921/) \\| [1/19/21](https://www.oracle.com/legal/privacy/services-previous-privacy-policy-011921/) \\| [10/20/20](https://www.oracle.com/legal/privacy/services-previous-privacy-policy-102020/) \\| [3/7/19](https://www.oracle.com/legal/privacy/services-previous-privacy-policy-030719/) \\| [2/14/19](https://www.oracle.com/legal/privacy/services-previous-privacy-policy-021419/)","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.oracle.com/legal/privacy/services-privacy-policy/"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":"3\\. fulfils your request to opt-out of any future sale of personal information about You, if applicable.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.oracle.com/legal/privacy/services-privacy-policy/"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":"In the event of any conflict between the terms of this Services Privacy Policy and any privacy terms incorporated into Your order for Services, including an Oracle Data Processing Agreement, the relevant privacy terms of Your order for Services shall take 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Officer**](https://www.oracle.com/legal/privacy/services-privacy-policy/#gdp-officer)","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"medium"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.oracle.com/legal/privacy/services-privacy-policy/"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":"- b) to investigate and prevent potential fraud or illegal activities involving our systems and networks, including to prevent cyber-attacks and to detect 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Services Personal Information may include, depending on the Services: information concerning family, lifestyle and social circumstances; employment details; financial details; online identifiers such as mobile device IDs and IP addresses, geolocation data, and first party online behavior and interest data. Services Personal Information may relate to Your representatives and end users, such as Your employees, job applicants, contractors, collaborators, partners, suppliers, customers and clients.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.oracle.com/legal/privacy/services-privacy-policy/"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":"Written inquiries to the Global Data Protection Officer may be addressed to:","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"medium"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.oracle.com/legal/privacy/services-privacy-policy/"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":"You are the controller of the Services Personal Information processed by Oracle to perform the Services. Oracle will process your Services Personal Information as specified in Your Services order and Your documented additional written instructions to the extent necessary for Oracle to (i) comply with its processor obligations under applicable data protection law or (ii) assist You to comply with Your controller obligations under applicable data protection law relevant to Your use of the Services. Oracle will promptly inform You if, in our reasonable opinion, Your instruction infringes applicable data protection law. You acknowledge and agree that Oracle is not responsible for performing legal research and/or for providing legal advice to You. Additional fees may apply.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.oracle.com/legal/privacy/services-privacy-policy/"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":"If are a California resident, under the California Consumer Privacy Act (CCPA), as amended, You may request that Oracle:","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.oracle.com/legal/privacy/services-privacy-policy/"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":"- Oracle may also process Systems Operations Data as necessary for compliance with our legal obligations and for required business operations as noted above.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.oracle.com/legal/privacy/services-privacy-policy/"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":"If you submit a request, please be specific as to what right you are asserting (e.g., access, correction, etc.) and which specific pieces of personal information are in scope of your request. In some cases, in order to comply with applicable law or a legal obligation, Oracle may deny your request or may seek more information from you in order to respond to your request.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.oracle.com/legal/privacy/services-privacy-policy/"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":"Oracle has appointed a Global Data Protection Officer who is also Oracle’s Chief Privacy Officer. If You or a User believe that personal information has been used in a way that is not consistent with this Privacy Policy, or if You or a User have further questions, comments or suggestions related to Oracle’s handling of Services Personal Information or personal information contained in Systems Operations Data, please contact the Data Protection Officer by filling out an [inquiry form](https://www.oracle.com/legal/data-privacy-inquiry-form/).","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.oracle.com/legal/privacy/services-privacy-policy/"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":"[Submit a 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Your or a User’s country of residence, for national security and/or law enforcement purposes.\n\nOracle will promptly inform You of requests to provide access to Services Personal Information, unless otherwise required by law.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"medium"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.oracle.com/legal/privacy/services-privacy-policy/"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":"We may collect or generate Systems Operations Data for the following business 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law.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.oracle.com/legal/privacy/services-privacy-policy/"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":"This Privacy Policy was last updated on February 25, 2026. However, the Services Privacy Policy can change over time, for example to comply with legal requirements or to meet changing business needs. The most up-to-date version can be found on this [website](https://www.oracle.com/legal/privacy/). 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You shall comply with all laws related to AI to the extent that such laws, by their terms, are applicable to Your use and receipt of AI Functionality and Output and impose obligations directly upon You with respect to AI Functionality and Output.\n4.2 Neither Oracle nor You shall provide or use AI Functionality or Output in a jurisdiction in a manner that is prohibited by applicable law in such jurisdiction (including under Article 5 of the European Union Artificial Intelligence Act).","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"5731c9d2ad94220df08284766cf9a68105b08d2d13f42be5ce7d4900f128ebda"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.oracle.com/contracts/docs/oracle-ai-terms.pdf"}]},{"@type":"PropertyValue","name":"moderation_enforcement","value":"unknown","description":"8.1 You and Your Users must use AI Functionality and Output responsibly and in compliance with Your Oracle Cloud Agreement, including these AI Terms and applicable Separate Third-Party AI Terms. 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Oracle will then be responsible for ensuring that third parties acting as a subprocessor on our behalf do the same. 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With respect to Services Personal Information received or transferred pursuant to the DPF, the Federal Trade Commission has jurisdiction over Oracle’s compliance with the DPF.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.oracle.com/legal/privacy/services-privacy-policy/"}]},{"@type":"PropertyValue","name":"audit_rights_dpa_residency","value":"unknown","description":"The audit shall be conducted no more than once during a twelve-month period, during regular business hours, subject to Oracle’s on-site policies and regulations, and may not unreasonably interfere with business activities. 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Additional audit terms may be included in Your order for Services.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.oracle.com/legal/privacy/services-privacy-policy/"}]},{"@type":"PropertyValue","name":"audit_rights_dpa_residency","value":"unknown","description":"If personal information contained in Systems Operations Data is transferred to an Oracle recipient in a country that does not provide an adequate level of protection for personal information, Oracle will take measures designed to adequately protect information about Users, such as ensuring that such transfers are subject to the terms of the EU Standard Contractual Clauses or other adequate transfer mechanism as required under relevant data protection laws.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.oracle.com/legal/privacy/services-privacy-policy/"}]},{"@type":"PropertyValue","name":"audit_rights_dpa_residency","value":"unknown","description":"For personal information collected INSIDE Brazil, written inquiries to the Brazilian Data Protection Officer may be addressed to:","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.oracle.com/legal/privacy/services-privacy-policy/"}]},{"@type":"PropertyValue","name":"audit_rights_dpa_residency","value":"unknown","description":"Oracle is a global corporation with operations in over 80 countries and Services Personal Information may be processed globally as necessary in accordance with this policy and other relevant privacy terms specified applicable to Your Services. 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In particular, for Services Personal Information transferred from the European Economic Area (EEA) or Switzerland, such transfers are subject to Oracle’s Binding Corporate Rules for Processors (BCR-P) or the terms of the EU Standard Contractual Clauses. 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If there is any conflict between the terms in this Services Privacy Policy and the DPF Principles, the DPF Principles shall govern. To learn more about the DPF program, and to view Oracle’s certification, please visit the [Data Privacy Framework website](https://www.dataprivacyframework.gov/).","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.oracle.com/legal/privacy/services-privacy-policy/"}]},{"@type":"PropertyValue","name":"audit_rights_dpa_residency","value":"unknown","description":"- [**Cross-border data transfers**](https://www.oracle.com/legal/privacy/services-privacy-policy/#2-3)","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"medium"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.oracle.com/legal/privacy/services-privacy-policy/"}]},{"@type":"PropertyValue","name":"audit_rights_dpa_residency","value":"medium","description":"To the extent provided in your order for Services, You may at Your sole expense audit Oracle’s compliance with the terms of this Services Privacy Policy by sending Oracle a written request, including a detailed audit plan, at least two weeks in advance of the proposed audit date. You and Oracle will work cooperatively to agree on a final audit plan.\n\nThe audit shall be conducted no more than once during a twelve-month period, during regular business hours, subject to Oracle’s on-site policies and regulations, and may not unreasonably interfere with business activities. If You would like to use a third party to conduct the audit, the third party auditor shall be mutually agreed to by the parties and the third-party auditor must execute a written confidentiality agreement acceptable to Oracle. Upon completion of the audit, You will provide Oracle with a copy of the audit report, which is classified as confidential information under the terms of Your agreement with Oracle.\n\nOracle will contribute to such audits by providing You with the information and assistance reasonably necessary to conduct the audit, including any relevant records of processing activities applicable to the Services. If the requested audit scope is addressed in a SOC 1 or SOC 2, ISO, NIST, PCI DSS, HIPAA or similar audit report issued by a qualified third party auditor within the prior twelve months and Oracle provides such report to You confirming there are no known material changes in the controls audited, You agree to accept the findings presented in the third party audit report in lieu of requesting an audit of the same controls covered by the report.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"medium"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.oracle.com/legal/privacy/services-privacy-policy/"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"unknown","description":"Capitalized terms used, but not defined, in these AI Terms, will have the meaning attributed to them in Your Oracle Cloud Agreement (as defined below). Unless otherwise expressly stated in Your order for Cloud Services, in the event of any inconsistencies between the terms of Your Oracle Cloud Agreement and these AI Terms, these AI Terms will control.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"5731c9d2ad94220df08284766cf9a68105b08d2d13f42be5ce7d4900f128ebda"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.oracle.com/contracts/docs/oracle-ai-terms.pdf"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"unknown","description":"- [**Dispute resolution or filing a complaint**](https://www.oracle.com/legal/privacy/services-privacy-policy/#dispute)","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"medium"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.oracle.com/legal/privacy/services-privacy-policy/"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"unknown","description":"If You or a User have any complaints regarding our compliance with our privacy and security practices, please contact us via our [inquiry form](https://www.oracle.com/legal/data-privacy-inquiry-form/). We will investigate and attempt to resolve any complaints and disputes regarding our privacy practices. Users also have the right to file a complaint with a [competent data protection authority](https://www.oracle.com/legal/privacy/data-protection-authority/) if they are a resident of a European Union member state.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.oracle.com/legal/privacy/services-privacy-policy/"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"unknown","description":"We commit to refer unresolved complaints concerning our handling of Services Personal Information received in reliance on the DPF to TRUSTe, an alternative dispute resolution provider based in the United States. If you do not receive timely acknowledgment of your DPF Principles-related complaint from us, or if we have not addressed your DPF Principles-related complaint to your satisfaction, please visit [TRUSTe](https://feedback-form.truste.com/watchdog/request) for more information or to file a complaint. These dispute resolution services are provided at no cost to you.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.oracle.com/legal/privacy/services-privacy-policy/"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"ambiguous","description":"Under certain conditions, specified on the DPF website, Users may invoke binding arbitration after other dispute resolution procedures have been exhausted.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"low"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.oracle.com/legal/privacy/services-privacy-policy/"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"unknown","description":"Under certain conditions, specified on the DPF website, Users may invoke binding arbitration after other dispute resolution procedures have been exhausted.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1d51bbd3ed7d27291a0424b3f2d928303c189ea3c40b7e30c0027d88c549f115"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.oracle.com/legal/privacy/services-privacy-policy/"}]}]}}