{"platform":"Outreach","slug":"outreach","category":"CRM & Content Operations","website":"https://www.outreach.com","risk_rating":"unknown","verification":"fully_verified","corpus_status":"corpus_complete","canonical":"https://aipolicycompare.com/platform/outreach","machine_url":"https://aipolicycompare.com/api/machine/platform/outreach","findings_count":71,"findings":[{"surface":"prompt_ownership","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" While we appreciate it when users send us feedback, comments, and/or suggestions about our Services (“Feedback”), please be aware that we (or others we authorize) may use in any manner any feedback, comments, or suggestions you post in our forums or otherwise provide without any obligation to you. You agree that we (or others we authorize) may freely use, disclose, reproduce, license, distribute, or otherwise exploit in any manner any Feedback you post in our forums or otherwise provide to us about our Services without any obligation to you, restriction of any kind (including on account of any Intellectual Property Rights), and without paying any compensation to you or any third party.","caution":null,"provenance":{"source_url":"https://www.outreach.ai/terms","snapshot_sha256":"5e5ee9d606414f2ac0a636a4fafddda04009bb6292e46e6bef627cd813784cbe","wayback_url":null,"deep_link":"https://www.outreach.ai/terms#:~:text=%20While%20we%20appreciate,or%20any%20third%20party.","char_start":18902,"char_end":19597}},{"surface":"output_ownership","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Information and content accessible through the Services may be protected by intellectual property rights of others. Please do not copy, upload, download, or share any information or content unless you have the right to do so. You, not Outreach, will be fully responsible and liable for what you copy, share, upload, download or otherwise use while using the Services. You must not upload spyware or any other malicious software to the Services, or use the Services to spam others.\n You acknowledge that, as between you and Outreach, Outreach owns and retains all right, title and interest in the Intellectual Property Rights in the Services. You own and retain all right, title, and interest in the Intellectual Property Rights in Your Data. “Intellectual Property Rights” means: (i) copyrights and other rights associated with works of authorship; (ii) trademark and trade name rights and similar rights; (iii) trade secret rights; (iv) patents, designs, algorithms, utility models, and other industrial property rights, and all improvements thereto; and (v) all registrations, applications, renewals, extensions, continuations, divisions, or reissues now or in the future.\n You, and not Outreach, are responsible for maintaining and protecting all of Your Data. Outreach will not be liable for any loss or corruption of Your Data, or for any costs or expenses associated with backing up or restoring any of Your Data.\n If any information related to your account changes, you must notify us promptly and keep your information current. ","caution":null,"provenance":{"source_url":"https://www.outreach.ai/terms","snapshot_sha256":"5e5ee9d606414f2ac0a636a4fafddda04009bb6292e46e6bef627cd813784cbe","wayback_url":null,"deep_link":"https://www.outreach.ai/terms#:~:text=%20Information%20and%20content,your%20information%20current.%20","char_start":7064,"char_end":8601}},{"surface":"training_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" You acknowledge that Outreach has no obligation to monitor any information on the Services and that we are not responsible for the accuracy, completeness, appropriateness, safety or legality of Your Data or any other information or content you may be able to access using the Services.\n Nothing in the Agreement will restrict Outreach from collecting, using and analyzing general information and data from its customers (including you) in an aggregated manner for purposes of improving and enhancing the quality and nature of the Services, or to market or publish general information and statistics, provided that Outreach does not specifically identify you or disclose publicly any personally identifiable information in the course of collecting, using, analyzing, marketing or publishing that information or data.\n Outreach will implement appropriate technical and organizational measures designed to protect Your Data in accordance with “Applicable Data Protection Laws”, which mean the relevant data protection and data privacy laws, rules and regulations applicable to the Processing of Customer Personal Data under the Agreement including any binding laws or regulations ratifying, implementing, adopting, supplementing or replacing the foregoing; in each case, to the extent in force, and as such are updated, amended or replaced from time to time. To the extent that Outreach may process Your Data on your behalf that includes personal data (as defined by Applicable Data Protection Laws) pursuant to the Agreement, each Party will comply with the obligations set forth in this Data Processing Agreement , which is incorporated by reference into these Terms.","caution":null,"provenance":{"source_url":"https://www.outreach.ai/terms","snapshot_sha256":"5e5ee9d606414f2ac0a636a4fafddda04009bb6292e46e6bef627cd813784cbe","wayback_url":null,"deep_link":"https://www.outreach.ai/terms#:~:text=%20You%20acknowledge%20that,reference%20into%20these%20Terms.","char_start":3865,"char_end":5532}},{"surface":"training_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Outreach's use and transfer of information received from Google APIs will adhere to Google API Services User Data Policy , including the Limited Use requirements. Google Workspace Data is not used to develop, improve, or train AI and/or ML models.","caution":null,"provenance":{"source_url":"https://www.outreach.ai/privacy-statement","snapshot_sha256":"db7817e725416063a193da67ed5d513d2f8490b64df64e94d162b25a1343a618","wayback_url":null,"deep_link":"https://www.outreach.ai/privacy-statement#:~:text=%20Outreach%26%23x27%3Bs%20use%20and,AI%20and%2For%20ML%20models.","char_start":35843,"char_end":36096}},{"surface":"commercial_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Some parts of our Services may require you to download a client software package (\"Software\"). Subject to your compliance with the Agreement, Outreach hereby grants you a limited, nonexclusive, nontransferable, non sublicensable, revocable license to use the Software, solely to access the Services. This license will be automatically revoked if you violate the Agreement. We reserve all rights not explicitly granted in the Agreement. You must not attempt to reverse engineer the Software or encourage or assist anyone else to do so; however, this restriction will not prohibit reverse engineering for interoperability in the European Union to the extent European Union law forbids such a restriction. The Services may automatically update the Software on your device when a new version becomes available.","caution":null,"provenance":{"source_url":"https://www.outreach.ai/terms","snapshot_sha256":"5e5ee9d606414f2ac0a636a4fafddda04009bb6292e46e6bef627cd813784cbe","wayback_url":null,"deep_link":"https://www.outreach.ai/terms#:~:text=%20Some%20parts%20of,new%20version%20becomes%20available.","char_start":14862,"char_end":15669}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Outreach does not provide e-mail accounts; in order to use our Services you must link at least one of your e-mail accounts to your Outreach account, however, unless otherwise agreed to by the Parties, you may link no more than two e-mail accounts (or one e-mail account and one alias) per authorized users, defined herein as an employee, contractor, or agent of yours who is authorized to use the Outreach Services and who has access to the Outreach Services via a unique username and password under your account with Outreach (“Your Authorized Users”). With your permission (which you are granting by using the Services), we will create and update versions of your address book and e-mails for you to access in Outreach. You will also have the option to import and update versions of your calendar, social media contacts, call history and call recordings, and you can later choose to upload files to or provide comments through Outreach. You retain full ownership of all of the address books, e-mails, calendars, social media contacts, call history, call recordings and files you upload or otherwise provide to Outreach (“Your Data”). We do not claim any ownership over any of Your Data.\n You are solely responsible for your conduct, the content of Your Data and your communications with others while using the Services. For example, it's your responsibility to ensure that you have all rights and permissions needed to comply with the Agreement and to avoid infringement or violation of any rights of others.\n","caution":null,"provenance":{"source_url":"https://www.outreach.ai/terms","snapshot_sha256":"5e5ee9d606414f2ac0a636a4fafddda04009bb6292e46e6bef627cd813784cbe","wayback_url":null,"deep_link":"https://www.outreach.ai/terms#:~:text=%20Outreach%20does%20not,rights%20of%20others.%20","char_start":2348,"char_end":3865}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Until you choose otherwise, all of Your Data remains visible only to you. However, the Services do allow you to share Your Data with others. If you choose to share Your Data, we cannot be responsible for what those other users do with Your Data, so please carefully consider what you share and with whom you share it.\n A Third Party Product is any third party product, application, service, software, network, system, directory, website, database and/or information obtained separately by you which links to the Services, or which you may connect to or enable in conjunction with the Services, including, without limitation, Third Party Products which may be integrated directly into the Services by you or at your direction. If you or your Authorized Users choose to share Your Data in any manner, including through a Third Party Product or integration you are solely responsible for what that third party may do with Your Data, and your relationship with that third party. Likewise, you are solely responsible for any of the effects a Third Party Product may have on Your Data, including deleting or corrupting Your Data. Except for Sub-processors as listed at the following Sub-processors List link, Sub-Processors, you acknowledge that Outreach is not responsible for the disclosure of Your Data by you or your agents (including your Authorized Users) to any third parties or the effects of any Third Party Product on Your Data.","caution":null,"provenance":{"source_url":"https://www.outreach.ai/terms","snapshot_sha256":"5e5ee9d606414f2ac0a636a4fafddda04009bb6292e46e6bef627cd813784cbe","wayback_url":null,"deep_link":"https://www.outreach.ai/terms#:~:text=%20Until%20you%20choose,Product%20on%20Your%20Data.","char_start":5599,"char_end":7032}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" You are responsible for keeping the password that you use to access the Services secure and you agree not to provide your password to any third party. You are responsible for all activity using your account, whether or not authorized by you. Accordingly, you should notify Outreach immediately of any unauthorized use of your account. You acknowledge that if you wish to protect Your Data when you are transmitting it to Outreach, other than via the Outreach Services, it is your responsibility to use a secure encrypted connection to do so.","caution":null,"provenance":{"source_url":"https://www.outreach.ai/terms","snapshot_sha256":"5e5ee9d606414f2ac0a636a4fafddda04009bb6292e46e6bef627cd813784cbe","wayback_url":null,"deep_link":"https://www.outreach.ai/terms#:~:text=%20You%20are%20responsible,connection%20to%20do%20so.","char_start":14289,"char_end":14831}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" This Privacy Statement applies to our collection, use and disclosure of personal information that we collect from you or that you provide when you engage with Outreach, our website \" www.outreach.io \" (the “Website”) or the customer engagement platform service at accounts.outreach.io (\"Outreach Service\") (together the “Services”). Outreach Users can access the Outreach Service via our website www.outreach.io , accounts.outreach.io , applications on Devices, APIs, and third-parties.\n This Privacy Statement only applies where we are processing personal information for our own purposes. When we do so, we (Outreach Corporation) are processing your information as a “data controller” under applicable privacy laws. This Privacy Statement does not cover the personal information Outreach collects, uses and discloses on behalf of its Clients (“Client Data”) in connection with the Outreach Service and we invite you to contact the relevant company or organization if you have any questions about their privacy practices.","caution":null,"provenance":{"source_url":"https://www.outreach.ai/privacy-statement","snapshot_sha256":"db7817e725416063a193da67ed5d513d2f8490b64df64e94d162b25a1343a618","wayback_url":null,"deep_link":"https://www.outreach.ai/privacy-statement#:~:text=%20This%20Privacy%20Statement,about%20their%20privacy%20practices.","char_start":1777,"char_end":2800}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Contact information, such as your phone number, email address, and home and/or business postal addresses.\n Log-in credentials, such as your username and password to access the Outreach Services.\n Demographic Data. In some cases, such as when you register or participate in surveys, we request that you provide age, gender, and similar demographic details.\n Payment Information, such as your bank account number; credit card number and associated identifiers and billing address but only when you pay for the Outreach Services.\n Support data, such as feedback or information about a technical issue you have reported.\n Marketing information such as your marketing preferences.\n Communication data, such as any information you include in any enquiry or communications you send us.\n Any information you choose to provide to us when completing any ‘free text’ boxes in our forms or blogs.\n When you are asked to provide personal information, you may decline. However, if you choose not to provide or allow personal information that is necessary for certain services or features, those services or features may not be available or fully functional. \n If you choose to provide us with personal information about another person, you shall ensure that you have obtained the consent of that person to share their information with us.","caution":null,"provenance":{"source_url":"https://www.outreach.ai/privacy-statement","snapshot_sha256":"db7817e725416063a193da67ed5d513d2f8490b64df64e94d162b25a1343a618","wayback_url":null,"deep_link":"https://www.outreach.ai/privacy-statement#:~:text=%20Contact%20information%2C%20such,their%20information%20with%20us.","char_start":3639,"char_end":4964}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Like most companies that offer online services, we may automatically collect certain information from your computer or device, about your use of the Outreach Service or our Website. We use this information to provide our Services, ensure the security of our Services, help improve our Services and promote our Services to you. This typically includes:\n Cookies data: We collect certain information through cookies and other tracking technologies such as your computer or device’s Internet Protocol (\"IP\") address, browser type, the web page visited before or after you came to our Website, information you search for on our Website, locale preferences and identification numbers associated with your devices. You can learn more about our use of cookies in our Cookie Notice. \n Location data: We may derive your general location based on your IP address.\n Activity data: We may also collect information about how you use and interact with our Services, such as the content you view or download and the actions you take and the time and duration of your activities.","caution":null,"provenance":{"source_url":"https://www.outreach.ai/privacy-statement","snapshot_sha256":"db7817e725416063a193da67ed5d513d2f8490b64df64e94d162b25a1343a618","wayback_url":null,"deep_link":"https://www.outreach.ai/privacy-statement#:~:text=%20Like%20most%20companies,duration%20of%20your%20activities.","char_start":5011,"char_end":6075}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" We use personal information about you for the purposes detailed below. In some regions, such as the European Economic Area, the United Kingdom and Switzerland, we need a lawful basis to collect, use and disclose your personal information. Our lawful basis will depend on the information concerned and the context in which it is processed and this is also detailed here.\n Unless otherwise disclosed to you, we will only process your personal information (i) where the processing is in our legitimate interests (which are not overridden by your data protection interests or fundamental rights and freedoms); (ii) where we need the information to perform a contract with you; or (iii) where we have collected your consent to do so.\n Sending promotional information and otherwise marketing to you in accordance with your marketing preferences including combining personal information you provide us with other data we may have about how you interacted with Services in order to show you the most relevant content and services and for marketing purposes. If you are the administrator of a Client account, we may send you marketing communications about Outreach and other services provided by us. We will do this in accordance with your marketing preferences and on the basis of our legitimate interests in building our customer base and promoting our services offered by us, or, where required, with your consent. \n Sending technical notices, updates, security alerts, and other support and administrative messages to our Outreach Users : If you are an Outreach User, we may use your personal information to send you administrative messages in reliance on our legitimate interests in administering the Outreach Service, including for security and operational issues that affect multiple Clients or","caution":null,"provenance":{"source_url":"https://www.outreach.ai/privacy-statement","snapshot_sha256":"db7817e725416063a193da67ed5d513d2f8490b64df64e94d162b25a1343a618","wayback_url":null,"deep_link":"https://www.outreach.ai/privacy-statement#:~:text=%20We%20use%20personal,affect%20multiple%20Clients%20or","char_start":8443,"char_end":10236}},{"surface":"privacy_data_use","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":" Outreach Users.","caution":null,"provenance":{"source_url":"https://www.outreach.ai/privacy-statement","snapshot_sha256":"db7817e725416063a193da67ed5d513d2f8490b64df64e94d162b25a1343a618","wayback_url":null,"deep_link":"https://www.outreach.ai/privacy-statement#:~:text=%20Outreach%20Users.","char_start":10236,"char_end":10252}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Providing technical and customer support to Outreach Users : If you are an Outreach User, we use personal information to troubleshoot and diagnose problems, and provide other customer care and support services, including to help us provide, improve, and secure the quality of our products, services, and training, and to investigate security incidents in reliance on our legitimate interests.\n Responding to questions, requests and feedback from those that interact with us : If you fill out a web form or request support, if you contact us by other means, including via a phone call, we use your personal information in reliance on our legitimate interests in fulfilling your requests and communicating with you.\n Managing events : We use personal information to plan and host events or webinars for which you have registered or that you attend, including sending related communications to you, in reliance on our legitimate interests in administering and promoting the event, or where required, with your consent.\n Detecting, preventing and responding to potential fraud, violations of our terms and conditions or other misuse of our Services : We process personal information by tracking use of our Services for the purposes of maintaining their security, including verifying accounts and activity, investigating suspicious activity, and enforcing our terms and policies, in reliance on our legitimate interest in promoting the safety and security of the Services, systems and applications and in protecting our rights and the rights of others.\n","caution":null,"provenance":{"source_url":"https://www.outreach.ai/privacy-statement","snapshot_sha256":"db7817e725416063a193da67ed5d513d2f8490b64df64e94d162b25a1343a618","wayback_url":null,"deep_link":"https://www.outreach.ai/privacy-statement#:~:text=%20Providing%20technical%20and,rights%20of%20others.%20","char_start":10254,"char_end":11803}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"If requested to remove data, we will respond within a reasonable timeframe. \n We will provide an individual opt-out choice, or opt-in for sensitive data, before we share your data with third parties other than our agents, or before we use it for a purpose other than which it was originally collected or subsequently authorized. To request to limit the use and disclosure of your personal information, please submit a written request to support@outreach.io .\n In certain situations, we may be required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. \n If third-party agents process personal information on our behalf in a manner inconsistent with the DPF Principles, we remain liable unless we prove we are not responsible for the event giving rise to any damages.\n In compliance with the Data Privacy Framework Principles, Outreach commits to resolve complaints about your privacy and our collection or use of your personal information transferred to the United States pursuant to the Data Privacy Frameworks. European Union, United Kingdom, and Swiss individuals with DPF inquiries or complaints should first contact us by email at support@outreach.io .\n In compliance with the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF, Outreach commits to refer unresolved complaints concerning our handling of personal data received in reliance on the EU-U.S. ","caution":null,"provenance":{"source_url":"https://www.outreach.ai/privacy-statement","snapshot_sha256":"db7817e725416063a193da67ed5d513d2f8490b64df64e94d162b25a1343a618","wayback_url":null,"deep_link":"https://www.outreach.ai/privacy-statement#:~:text=If%20requested%20to%20remove,on%20the%20EU-U.S.%20","char_start":18987,"char_end":20474}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" ###\n We provide a variety of ways for you to control the personal information we hold about you, including choices about how we use that data.\n You can access and control the personal information that we process about you as follows:\n Account information . If you are a Client Representative and are registered with us, you may review, update, correct, or delete certain personal information provided in your registration or account profile by changing your account settings.\n Account closure . If you no longer desire to use our Outreach Service, you may delete your account by making the change in your account settings, although (in some cases) we may retain copies of your information if required by law, to protect our rights, or if it is not technically reasonably feasible to remove it.\n Direct marketing . You can opt-out from marketing communications that we send. including our newsletter, at any time. You can do this by clicking on the \"unsubscribe\" or \"opt-out\" link in the marketing communications we send, by accessing the email preferences in your account settings page, or by contacting us at support@outreach.io or by using the details provided below.\n Additional privacy rights . Depending on your location and applicable data protection laws, you may also have certain rights with regard to the personal information we control about you, including the right to request access to or correction or erasure of your personal information. ","caution":null,"provenance":{"source_url":"https://www.outreach.ai/privacy-statement","snapshot_sha256":"db7817e725416063a193da67ed5d513d2f8490b64df64e94d162b25a1343a618","wayback_url":null,"deep_link":"https://www.outreach.ai/privacy-statement#:~:text=%20%23%23%23%20We%20provide,your%20personal%20information.%20","char_start":21344,"char_end":22799}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"You may also have the right to request that a copy of your personal information be provided to you in a readily useable format. In particular, see below for more information about your individual rights under California and European privacy laws. \n We respond to all requests we receive from individuals wishing to exercise their privacy rights in accordance with applicable data protection laws. If you would like to exercise any of the rights which are available to you under applicable data protection laws, please contact us at support@outreach.io or by using the details provided below. \n Please note that we may need to verify your identity before we can respond to your request. You may also designate, in writing or through a power of attorney, an authorized agent to make requests on your behalf to exercise your rights under certain laws. Before accepting such a request from an agent, we may require the agent to provide proof you have authorized it to act on your behalf and may need you to verify your identity directly with us. \n We may, in limited circumstances, refuse to comply with your request or charge you a reasonable fee if your request is clearly unfounded or excessive. In all cases, we will notify you of any fee in advance. Alternatively, we may refuse to comply with the request in such circumstances. If you receive a response from us informing you that we have declined your request, in whole or in part, you may appeal that decision by submitting your appeal to our data protection officer using the contact method described at the bottom of this privacy statement.\n","caution":null,"provenance":{"source_url":"https://www.outreach.ai/privacy-statement","snapshot_sha256":"db7817e725416063a193da67ed5d513d2f8490b64df64e94d162b25a1343a618","wayback_url":null,"deep_link":"https://www.outreach.ai/privacy-statement#:~:text=You%20may%20also%20have,this%20privacy%20statement.%20","char_start":22799,"char_end":24396}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Please note that Outreach has no direct relationship with the individuals to whom the Client Data relates. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate information contained in the Client Data, should direct his query to the Outreach's Client (the data controller).","caution":null,"provenance":{"source_url":"https://www.outreach.ai/privacy-statement","snapshot_sha256":"db7817e725416063a193da67ed5d513d2f8490b64df64e94d162b25a1343a618","wayback_url":null,"deep_link":"https://www.outreach.ai/privacy-statement#:~:text=%20Please%20note%20that,Client%20(the%20data%20controller).","char_start":24396,"char_end":24707}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Audio, video and other electronic data (such as chat and any interaction that you may have with us, for example for customer service purposes). We obtain this information when you provide it to us or otherwise automatically in the course of your interactions with our Services.\n Professional or employment-related information (such as your job title). We obtain this information when you provide it to us.\n Profiles and inferences (such as inferences drawn from any of the information identified above to create a profile). We obtain this information automatically in the course of your interactions with our Website.","caution":null,"provenance":{"source_url":"https://www.outreach.ai/privacy-statement","snapshot_sha256":"db7817e725416063a193da67ed5d513d2f8490b64df64e94d162b25a1343a618","wayback_url":null,"deep_link":"https://www.outreach.ai/privacy-statement#:~:text=%20Audio%2C%20video%20and,interactions%20with%20our%20Website.","char_start":27787,"char_end":28405}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" If the personal information we process about you is subject to EU data protection law, we rely on one or more of the following EU lawful legal bases:\n Data subject has given consent to the processing of his or her personal information for one or more specific purposes\n Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract\n Processing is necessary for compliance with a legal obligation to which the controller is subject\n Processing is necessary in order to protect the vital interests of the data subject or of another natural person\n Processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller\n Processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal information, in particular where the data subject is a child.\n Personal information is or may be used for the following purposes:\n To provide and improve our Service.","caution":null,"provenance":{"source_url":"https://www.outreach.ai/privacy-statement","snapshot_sha256":"db7817e725416063a193da67ed5d513d2f8490b64df64e94d162b25a1343a618","wayback_url":null,"deep_link":"https://www.outreach.ai/privacy-statement#:~:text=%20If%20the%20personal,and%20improve%20our%20Service.","char_start":34081,"char_end":35344}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" To recommend follow-up reminders, assign tasks, or personalize the service,\n To provide or offer software updates and product announcements.\n To ensure our legal compliance obligations.\n If you no longer wish to receive communications from us that are not required for the Service, please follow the \"unsubscribe\" instructions provided in any of those communications or update your account settings information.","caution":null,"provenance":{"source_url":"https://www.outreach.ai/privacy-statement","snapshot_sha256":"db7817e725416063a193da67ed5d513d2f8490b64df64e94d162b25a1343a618","wayback_url":null,"deep_link":"https://www.outreach.ai/privacy-statement#:~:text=%20To%20recommend%20follow-up,your%20account%20settings%20information.","char_start":35384,"char_end":35796}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" If you have any questions about our use of personal information, please contact us at support@outreach.io , or at Outreach Corporation, 333 Elliott Ave W, Seattle, WA 98119. Or by calling at 1 (888) 938-7356.\n You can also contact:\n Our EU Representative: Rivacy at: Rivacy GmbH, Mexikoring 33, 22297 Hamburg, Germany or at info@rivacy.eu \n Our UK Representative: Rivacy Ltd., St James' Hall, Mill Road, Lancing, West Sussex, England, BN15 0PT, United Kingdom or at info@rivacy.co.uk ","caution":null,"provenance":{"source_url":"https://www.outreach.ai/privacy-statement","snapshot_sha256":"db7817e725416063a193da67ed5d513d2f8490b64df64e94d162b25a1343a618","wayback_url":null,"deep_link":"https://www.outreach.ai/privacy-statement#:~:text=%20If%20you%20have,or%20at%20info%40rivacy.co.uk%20","char_start":36966,"char_end":37456}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"You must use Outreach Voice in compliance with applicable laws, rules, and regulations, and must ensure that proper consent to record phone calls is obtained prior to making any such recording in accordance with applicable laws, rules, and regulations. While Outreach Voice provides features to help you comply with call recording laws, regulations and rules, Outreach makes no representations or warranties with respect to call recording.\n Outreach reserves the right at all times to disclose any information if required by applicable law, regulation, legal process or governmental request.\n You agree to indemnify, defend and hold harmless Outreach and its officers, directors, owners, employees, agents, consultants and vendors from and against any and all liabilities, losses, claims, damages, causes of action, costs and expenses (including attorneys’ fees) that may be incurred by Outreach arising out of or related to users’ acts or omissions in connection with Outreach Voice, including any action arising out of the fact that Outreach Voice does not support or carry emergency calls, whether such claims arise under contract, tort, statute or other legal theory.","caution":null,"provenance":{"source_url":"https://www.outreach.ai/terms","snapshot_sha256":"5e5ee9d606414f2ac0a636a4fafddda04009bb6292e46e6bef627cd813784cbe","wayback_url":null,"deep_link":"https://www.outreach.ai/terms#:~:text=You%20must%20use%20Outreach,or%20other%20legal%20theory.","char_start":12558,"char_end":13729}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"Neither Outreach nor any of its employees will be liable in cases where this access exposes us to your private data, including prospect info and e-mail metadata and content. By using Outreach, you agree to permit Outreach representatives these permissions only when circumstances necessitate it. We reserve the right to assist in these ways when needed and will keep information confidential.","caution":null,"provenance":{"source_url":"https://www.outreach.ai/terms","snapshot_sha256":"5e5ee9d606414f2ac0a636a4fafddda04009bb6292e46e6bef627cd813784cbe","wayback_url":null,"deep_link":"https://www.outreach.ai/terms#:~:text=Neither%20Outreach%20nor%20any,will%20keep%20information%20confidential.","char_start":31250,"char_end":31642}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Complying with legal obligations : We process your personal information when cooperating with public and government authorities, courts or regulators in accordance with our legal obligations under applicable laws, to the extent this requires the processing or disclosure of personal information to protect our rights, or is necessary for our legitimate interest in protecting against misuse or abuse of our websites, protecting personal property or safety, pursuing remedies available to us and limiting our damages, complying with judicial proceedings, court orders or legal processes, or to respond to lawful requests.\n In general, we will use the personal information we collect only for the purposes described in this Privacy Statement or for purposes that we explain to you at the time we collect your personal information. \n Sometimes we aggregate or de-identify information so that it can no longer identify you, as defined under applicable laws. Where so required by applicable law, we take steps to maintain and use such data in a de-identified data format.\n We may also use your personal information for additional compatible purposes as permitted by applicable data protection laws.","caution":null,"provenance":{"source_url":"https://www.outreach.ai/privacy-statement","snapshot_sha256":"db7817e725416063a193da67ed5d513d2f8490b64df64e94d162b25a1343a618","wayback_url":null,"deep_link":"https://www.outreach.ai/privacy-statement#:~:text=%20Complying%20with%20legal,applicable%20data%20protection%20laws.","char_start":11803,"char_end":12997}},{"surface":"privacy_data_use","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":" Certain parts of our Website or Outreach Service ask you to provide certain information voluntarily. This typically includes:","caution":null,"provenance":{"source_url":"https://www.outreach.ai/privacy-statement","snapshot_sha256":"db7817e725416063a193da67ed5d513d2f8490b64df64e94d162b25a1343a618","wayback_url":null,"deep_link":"https://www.outreach.ai/privacy-statement#:~:text=%20Certain%20parts%20of,voluntarily.%20This%20typically%20includes%3A","char_start":3442,"char_end":3568}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Our Privacy Statement already describes the information we collect and the sources of information – see the above sections \"The Information We Collect” and “How We Use Personal Information\". This section organizes that information around the personal information categories set out in the CCPA.\n In the past 12 months, we have collected the following information for the following purposes:\n Identifiers (such as your name, username, email address and cookies). We obtain this information when you provide it to us or otherwise automatically in the course of your interactions with our Services.\n Business records (such as payment information). We obtain this information directly from you or otherwise automatically in the course of your interactions with our Services.\n Demographic information / Classification characteristics under California or federal law (such as age or date of birth). We obtain this information if you provide it to us.\n Commercial information (such as services purchased). We obtain this information directly from you or otherwise automatically in the course of your interactions with our Services.\n Internet or other electronic network activity information (such as search history and browser information). We obtain this information automatically in the course of your interactions with our Services.\n Geolocation data (such as your country location based on your IP address). We obtain this information when you provide it to us or otherwise automatically in the course of your interactions with our Services.\n","caution":null,"provenance":{"source_url":"https://www.outreach.ai/privacy-statement","snapshot_sha256":"db7817e725416063a193da67ed5d513d2f8490b64df64e94d162b25a1343a618","wayback_url":null,"deep_link":"https://www.outreach.ai/privacy-statement#:~:text=%20Our%20Privacy%20Statement,with%20our%20Services.%20","char_start":26247,"char_end":27787}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" At Outreach Corporation, we are committed to maintaining the confidentiality and security of any personal information about our users. Your privacy is always at the top of our priorities. This Privacy Statement explains who we are and spells out how we collect, use, and disclose personal information from or about you and how to exercise your privacy rights. \n If you have any questions or concerns about our use of your personal information, please contact us using the details provided at the bottom of this Privacy Statement. From time to time, we may update this Privacy Statement as we adopt new privacy practices or as applicable laws and regulations change. Each time this Privacy Statement is updated, we will update the “Last Updated” date at the top of the page. If we make any material changes to this Privacy Statement, we will notify you by email or, where permitted by applicable law, by means of a notice on this website.\n We adhere to the principles of the EU-U.S. Data Protection Framework (DPF), the Swiss-U.S. DPF, and the UK extension to the EU-U.S. DPF. To learn more, click here . \n California consumers can find specific disclosures, including “Notice at Collection” details, by clicking here . ","caution":null,"provenance":{"source_url":"https://www.outreach.ai/privacy-statement","snapshot_sha256":"db7817e725416063a193da67ed5d513d2f8490b64df64e94d162b25a1343a618","wayback_url":null,"deep_link":"https://www.outreach.ai/privacy-statement#:~:text=%20At%20Outreach%20Corporation%2C,clicking%20here%20.%20","char_start":350,"char_end":1570}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" If you are a California resident, you may have the following consumer privacy rights:\n Right to Know - You have a right to request that we disclose to you the personal information we have collected about you. You also have a right to request additional information about our collection, use, disclosure, or sale of such personal information in the past 12 months. Note that we have provided much of this information in this privacy statement. You may make such a “request to know” by contacting through the Outreach Data Subject Rights Request Portal. \n Right to Request Deletion - You also have a right to request that we delete personal information under certain circumstances, subject to a number of exceptions. To make a request, please complete the form in the Outreach Data Subject Rights Request Portal. \n Right to Opt-Out - You have a right to opt-out from future “sales” or “shares” of personal information. Note that the CCPA defines “sell” and “personal information” very broadly, and some of our data sharing described in this privacy statement may be considered a “sale” or “share” under those definitions as explained above. If you would like to request Do Not Sell/Share of your information, please complete the form located here .\n Right to Limit Use and Disclosure of Sensitive personal information. You have a right to limit our use of sensitive personal information for any purposes other than to provide the services or goods you request or as otherwise permitted by law. ","caution":null,"provenance":{"source_url":"https://www.outreach.ai/privacy-statement","snapshot_sha256":"db7817e725416063a193da67ed5d513d2f8490b64df64e94d162b25a1343a618","wayback_url":null,"deep_link":"https://www.outreach.ai/privacy-statement#:~:text=%20If%20you%20are,permitted%20by%20law.%20","char_start":30466,"char_end":31959}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Outreach builds our products and services with strong security features to protect the information of our customers, prospects, and users. We employ best-in-class security monitoring systems to detect threats and glean insights into how to provide continuously improving defense against threats and keep people informed of possible risks to their information.\n Some of the ways Outreach works to protect information we hold from unauthorized access, alteration, disclosure, or destruction include:","caution":null,"provenance":{"source_url":"https://www.outreach.ai/privacy-statement","snapshot_sha256":"db7817e725416063a193da67ed5d513d2f8490b64df64e94d162b25a1343a618","wayback_url":null,"deep_link":"https://www.outreach.ai/privacy-statement#:~:text=%20Outreach%20builds%20our,disclosure%2C%20or%20destruction%20include%3A","char_start":36115,"char_end":36613}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"Note that we do not use sensitive personal information for any such additional purposes.\n Right to be Notified of Financial Incentives: You have the right to be notified of any financial incentive offers and their material terms, the right to opt-out of such incentives at any time, and may not be included in such incentives without your prior informed opt-in consent. We do not offer any such incentives at this time.\n Right to Non-Discrimination: We will not discriminate against you for exercising any of these rights.","caution":null,"provenance":{"source_url":"https://www.outreach.ai/privacy-statement","snapshot_sha256":"db7817e725416063a193da67ed5d513d2f8490b64df64e94d162b25a1343a618","wayback_url":null,"deep_link":"https://www.outreach.ai/privacy-statement#:~:text=Note%20that%20we%20do,any%20of%20these%20rights.","char_start":31959,"char_end":32481}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" We collect your personal information from different sources, including information you provide directly, information collected automatically and information from third-party data sources. We may also infer or generate information ourselves based on the other data we have collected. We may collect your information both online (for example, through your use of the Outreach Platform) and offline (for example over the phone) and we may combine information collected from disparate sources.\n The personal information we collect includes the following categories:","caution":null,"provenance":{"source_url":"https://www.outreach.ai/privacy-statement","snapshot_sha256":"db7817e725416063a193da67ed5d513d2f8490b64df64e94d162b25a1343a618","wayback_url":null,"deep_link":"https://www.outreach.ai/privacy-statement#:~:text=%20We%20collect%20your,includes%20the%20following%20categories%3A","char_start":2837,"char_end":3399}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" If you are in Switzerland, the United Kingdom or the European Union, you may have the right to: \n You can request access to, and rectification or erasure of, personal information;\n If any automated processing of personal information is based on your consent or a contract with you, you have a right to transfer or receive a copy of the personal information in a usable and portable format;\n If the processing of personal information is based on your consent, you can withdraw consent for future processing at any time;\n You can object to, or obtain a restriction of, the processing of personal information under certain circumstances; and\n For residents of France, you can send us specific instructions regarding the use of your data after your death.\n To make such requests, please use the contact information at the bottom of this statement. When we are processing data on behalf of another party that is the “data controller,” you should direct your request to that party. You also have the right to lodge a complaint with a supervisory authority, but we encourage you to first contact us with any questions or concerns.","caution":null,"provenance":{"source_url":"https://www.outreach.ai/privacy-statement","snapshot_sha256":"db7817e725416063a193da67ed5d513d2f8490b64df64e94d162b25a1343a618","wayback_url":null,"deep_link":"https://www.outreach.ai/privacy-statement#:~:text=%20If%20you%20are,any%20questions%20or%20concerns.","char_start":24751,"char_end":25875}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" If you are a California resident and the processing of personal information about you is subject to the California Consumer Privacy Act (“CCPA”), the following information also applies to you and supplements the information contained in this Privacy Statement.","caution":null,"provenance":{"source_url":"https://www.outreach.ai/privacy-statement","snapshot_sha256":"db7817e725416063a193da67ed5d513d2f8490b64df64e94d162b25a1343a618","wayback_url":null,"deep_link":"https://www.outreach.ai/privacy-statement#:~:text=%20If%20you%20are,in%20this%20Privacy%20Statement.","char_start":25933,"char_end":26194}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Regular reviews of our information collection, storage, and processing practices, including physical security measures and digital access privileges","caution":null,"provenance":{"source_url":"https://www.outreach.ai/privacy-statement","snapshot_sha256":"db7817e725416063a193da67ed5d513d2f8490b64df64e94d162b25a1343a618","wayback_url":null,"deep_link":"https://www.outreach.ai/privacy-statement#:~:text=%20Regular%20reviews%20of,and%20digital%20access%20privileges","char_start":36723,"char_end":36872}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Please note that as explained above, we also receive personal information about you, in the form of Client Data from our Client. We use such personal information to provide the Outreach Service to our Clients and only as instructed by the Clients. Under these circumstances, we process your information as a processor on our Clients' behalf and it is our Clients, as the controllers of the information, that determine what information we process about you and how we use it. If you have any privacy-related questions or concerns about one of our Client's privacy practices, or the choices a Client has made to share your information with us, you should contact that company or organization directly. We are not responsible for the privacy or security practices of our Clients, which may differ from those described in this Privacy Statement.","caution":null,"provenance":{"source_url":"https://www.outreach.ai/privacy-statement","snapshot_sha256":"db7817e725416063a193da67ed5d513d2f8490b64df64e94d162b25a1343a618","wayback_url":null,"deep_link":"https://www.outreach.ai/privacy-statement#:~:text=%20Please%20note%20that,in%20this%20Privacy%20Statement.","char_start":7549,"char_end":8401}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"Outreach may be required to reclaim phone numbers with, or without notice, if their usage is determined to be out of compliance with any applicable laws or regulations (for example, national telecommunications regulations).\n Outreach may block calls to certain phone numbers at any time without advance notice if Outreach determines it is necessary to protect the Outreach Services, employees, customers or third parties from harm, fraud, and/or if required by applicable laws, rules or regulations.","caution":null,"provenance":{"source_url":"https://www.outreach.ai/terms","snapshot_sha256":"5e5ee9d606414f2ac0a636a4fafddda04009bb6292e46e6bef627cd813784cbe","wayback_url":null,"deep_link":"https://www.outreach.ai/terms#:~:text=Outreach%20may%20be%20required,laws%2C%20rules%20or%20regulations.","char_start":11525,"char_end":12024}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" If Outreach determines in its sole discretion that you or any of Your Authorized Users have violated any element of these Terms, you or Your Authorized Users’ access may be immediately suspended or terminated, up to and including the termination of the Agreement by Outreach, with or without notice. Outreach shall not be liable for any damages of any nature suffered by any user, or any third party, resulting in whole or in part from Outreach’s exercise of its rights under these Terms.","caution":null,"provenance":{"source_url":"https://www.outreach.ai/terms","snapshot_sha256":"5e5ee9d606414f2ac0a636a4fafddda04009bb6292e46e6bef627cd813784cbe","wayback_url":null,"deep_link":"https://www.outreach.ai/terms#:~:text=%20If%20Outreach%20determines,rights%20under%20these%20Terms.","char_start":13773,"char_end":14262}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Outreach respects intellectual property rights of others and asks that you do as well. We will respond to notices of alleged copyright infringement that comply with the law and are properly provided to us. Such notices should be reported using our DMCA Process. Without limiting any other rights we may have, we may delete or disable access to content that is alleged to be infringing and terminate repeat infringers. Our designated agent for notice of alleged copyright infringement on the Services is:","caution":null,"provenance":{"source_url":"https://www.outreach.ai/terms","snapshot_sha256":"5e5ee9d606414f2ac0a636a4fafddda04009bb6292e46e6bef627cd813784cbe","wayback_url":null,"deep_link":"https://www.outreach.ai/terms#:~:text=%20Outreach%20respects%20intellectual,on%20the%20Services%20is%3A","char_start":19985,"char_end":20489}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"Email: legal@outreach.io ","caution":null,"provenance":{"source_url":"https://www.outreach.ai/terms","snapshot_sha256":"5e5ee9d606414f2ac0a636a4fafddda04009bb6292e46e6bef627cd813784cbe","wayback_url":null,"deep_link":"https://www.outreach.ai/terms#:~:text=Email%3A%20legal%40outreach.io%20","char_start":20601,"char_end":20626}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Outreach may reclaim phone numbers provided to you if unused, or substantially underused, for sixty (60) days, or if rights to access and/or use of the Services is otherwise suspended, terminated, or cancelled.","caution":null,"provenance":{"source_url":"https://www.outreach.ai/terms","snapshot_sha256":"5e5ee9d606414f2ac0a636a4fafddda04009bb6292e46e6bef627cd813784cbe","wayback_url":null,"deep_link":"https://www.outreach.ai/terms#:~:text=%20Outreach%20may%20reclaim,suspended%2C%20terminated%2C%20or%20cancelled.","char_start":11312,"char_end":11523}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" You will not, and will not attempt to, use the Services to violate any laws or any rights of Outreach or any other person or otherwise misuse or inappropriately use the Services, and will use the Services only in a manner consistent with the Outreach Acceptable Use Policy , as it may change from time to time in our discretion.","caution":null,"provenance":{"source_url":"https://www.outreach.ai/terms","snapshot_sha256":"5e5ee9d606414f2ac0a636a4fafddda04009bb6292e46e6bef627cd813784cbe","wayback_url":null,"deep_link":"https://www.outreach.ai/terms#:~:text=%20You%20will%20not%2C,time%20in%20our%20discretion.","char_start":19629,"char_end":19958}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" You shall not use Outreach Voice in the following ways:\n to re-sell voice services;\n making calls other than for normal business purposes to artificially increase call volumes;\n in a manner that is threatening, abusive, harassing, defamatory, libelous, deceptive or invades another person's privacy;\n that violates any local, state, federal, national or international laws, rules, or regulations or otherwise exposes Outreach to criminal liability; or\n in a manner that adversely affects the Outreach Services or other customers.","caution":null,"provenance":{"source_url":"https://www.outreach.ai/terms","snapshot_sha256":"5e5ee9d606414f2ac0a636a4fafddda04009bb6292e46e6bef627cd813784cbe","wayback_url":null,"deep_link":"https://www.outreach.ai/terms#:~:text=%20You%20shall%20not,Services%20or%20other%20customers.","char_start":10746,"char_end":11281}},{"surface":"data_retention","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" The Agreement shall begin on the effective date as specified in your Order (“Order Effective Date”) and shall continue as specified in your Order (the “Initial Term”), automatically renewing thereafter (unless otherwise agreed to by the Parties in the applicable Order) for successive periods of twelve months each (each a “Renewal Term”, and together with the Initial Term, the “Term”) unless earlier terminated by the Parties in accordance with the Agreement. We reserve the right to suspend or terminate the Services in whole or part at any time, with or without cause, and with or without notice, without incurring liability of any kind. For example, we may suspend or terminate your use if you are not complying with the Agreement, or if you use the Services in any way that may cause us legal liability or disrupt others' use of the Services or damage to our business or reputation, or for any other reason. If we suspend or terminate your use, we will try to let you know in advance and help you retrieve data, though there may be some cases (for example, repeatedly or flagrantly violating the Agreement, a court order, or danger to other users) where we may suspend or terminate immediately. You acknowledge that if your access to the Services is suspended or terminated, you may no longer have access to Your Data that is stored with the Service. Either Party may terminate the autorenewal of the Agreement and/or the autorenewal of any Order upon written notice to the other Party, which notice is given at least thirty (30) days prior to the end of the applicable then-current Initial Term or Renewal Term, as the case may be. ","caution":null,"provenance":{"source_url":"https://www.outreach.ai/terms","snapshot_sha256":"5e5ee9d606414f2ac0a636a4fafddda04009bb6292e46e6bef627cd813784cbe","wayback_url":null,"deep_link":"https://www.outreach.ai/terms#:~:text=%20The%20Agreement%20shall,case%20may%20be.%20","char_start":23455,"char_end":25100}},{"surface":"data_retention","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"If notice of termination is not provided within such time frame, the subscriptions under the then-current Order(s) will auto-renew under the existing terms and conditions of the Agreement.","caution":null,"provenance":{"source_url":"https://www.outreach.ai/terms","snapshot_sha256":"5e5ee9d606414f2ac0a636a4fafddda04009bb6292e46e6bef627cd813784cbe","wayback_url":null,"deep_link":"https://www.outreach.ai/terms#:~:text=If%20notice%20of%20termination,conditions%20of%20the%20Agreement.","char_start":25100,"char_end":25288}},{"surface":"data_retention","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Outreach will retain personal information we process for as long as reasonably necessary to fulfill the purposes outlined in this Privacy Statement, comply with legal \n If you wish to cancel your account or request that we no longer use your information to provide you Services, you may delete your account. \n Please note that Outreach may retain your personal information for longer where there is a legal, tax or accounting obligation, contractual, or legitimate interest, including resolving disputes and enforcing our agreements and rights. obligations, resolve disputes, and enforce our agreements, and for other legitimate and lawful business purposes. Because our needs can vary for different data types in the context of different services, actual retention periods can vary significantly based on criteria such as user expectations or consent, the sensitivity of the data, the availability of automated controls that enable users to delete data, and our legal or contractual obligations.\n When we no longer have an ongoing legitimate business need to process your personal information, we will either delete or anonymize it or, if this is not possible (for example, because your information has been stored in backup archives), then we will securely store your information and isolate it from any further processing until deletion is possible. Please note that Outreach will retain Client Data that we process on behalf of our Clients for as long as needed to provide services to our Clients and in accordance with our agreements with our Clients.","caution":null,"provenance":{"source_url":"https://www.outreach.ai/privacy-statement","snapshot_sha256":"db7817e725416063a193da67ed5d513d2f8490b64df64e94d162b25a1343a618","wayback_url":null,"deep_link":"https://www.outreach.ai/privacy-statement#:~:text=%20Outreach%20will%20retain,agreements%20with%20our%20Clients.","char_start":32508,"char_end":34065}},{"surface":"tier_differences","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Use of Outreach Voice by Your Authorized Users may be subject to the payment of additional fees and charges, including, without limitation, charges for phone calls and phone numbers as detailed at https://www.outreach.ai/outreach-voice-pricing , as may be updated from time to time. Customers can get up to date information on pricing at https://www.outreach.ai/outreach-voice-pricing .\n Outreach Voice , including unlimited calling plans, is designed for normal commercial use. Normal commercial use is defined as up to 3000 minutes of calls per user per month. Outreach may charge for excessive usage over 3,000 minutes per month by any users, including unlimited calling plan users, at the rates listed at https://www.outreach.ai/outreach-voice-pricing.","caution":null,"provenance":{"source_url":"https://www.outreach.ai/terms","snapshot_sha256":"5e5ee9d606414f2ac0a636a4fafddda04009bb6292e46e6bef627cd813784cbe","wayback_url":null,"deep_link":"https://www.outreach.ai/terms#:~:text=%20Use%20of%20Outreach,rates%20listed%20at%20https%3A%2F%2Fwww.outreach.ai%2Foutreach-voice-pricing.","char_start":9963,"char_end":10720}},{"surface":"tier_differences","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" All payments are to be paid in accordance with the Agreement. For any questions regarding billing please contact Outreach at billing@outreach.io . Unless otherwise indicated on an Order Form or Statement of Work (“SOW”), all fees will be due and payable upon commencement of the Services (“Service Fees”). If you fail to pay Service Fees within five (5) business days of notice to you that payment is due or delinquent, or if you do not update payment information upon request, we may suspend or terminate access to the Services by you or your Authorized Users.\n If during the then-current Initial Term or Renewal Term of the applicable Order (as the case may be) you increase the quantity of Outreach Services you are purchasing via an expansion Order Form or (if applicable) a request to the online Outreach Support Portal, Outreach will invoice you for such increase, at the then-current pricing, pro-rated for the remainder of such Initial or Renewal Term. Outreach shall not be obligated to consider modifications to the Services in your subscription for the upcoming Renewal Term, unless you have given notice of such requested changes, at least 30 days prior to the end of your then-current Initial Term or Renewal Term, as the case may be. Except as otherwise set forth in the Agreement, Order(s) are non-cancelable and non-refundable.\n You will pay all applicable sales, use, service, value-added, consumption or other taxes associated with the Services you purchase. ","caution":null,"provenance":{"source_url":"https://www.outreach.ai/terms","snapshot_sha256":"5e5ee9d606414f2ac0a636a4fafddda04009bb6292e46e6bef627cd813784cbe","wayback_url":null,"deep_link":"https://www.outreach.ai/terms#:~:text=%20All%20payments%20are,Services%20you%20purchase.%20","char_start":21200,"char_end":22678}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" The Services may contain links to websites or resources of others. We do not endorse and are not responsible or liable for their accuracy, availability, content, products, services or anything else. You are solely responsible for your use of any such websites or resources. Also, if we provide you with any Software under an open source license, there may be provisions in those licenses that conflict with the Agreement, in which case the open source provisions will apply with respect to the code to which those provisions apply.","caution":null,"provenance":{"source_url":"https://www.outreach.ai/terms","snapshot_sha256":"5e5ee9d606414f2ac0a636a4fafddda04009bb6292e46e6bef627cd813784cbe","wayback_url":null,"deep_link":"https://www.outreach.ai/terms#:~:text=%20The%20Services%20may,which%20those%20provisions%20apply.","char_start":20650,"char_end":21182}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Your indemnity to us: you will defend and hold us and our affiliates, employees, officers, directors, agents, successors and assigns, harmless at your own expense, against any and all third party liability (including damages, recoveries, deficiencies, interest, penalties and legal fees), directly or indirectly arising from or in connection with: (i) Your Data; (ii) your violation of any third party rights (including third party intellectual property rights or privacy rights); and (iii) your use of the Services in any way contrary to the Agreement.\n Our indemnity to you: We will defend and hold you and your employees, officers, directors, agents, successors and assigns, harmless at our own expense, against any and all third party liability (including damages, recoveries, deficiencies, interest, penalties and legal fees), directly or indirectly arising from or in connection with any third party claims that the Services infringe or misappropriate the intellectual property rights of a third party. We shall have no liability under this section to the extent that an alleged infringement of Intellectual Property Rights arises from (i) use of the Outreach Services and/or Software in combination with other equipment or software not provided or approved by us in writing, if such claim would have been avoided but for such combined use; (ii) any modification to the Software made by you or any other third party not approved by us in writing or permitted under the Agreement; (iii) your failure to install any Software updates provided by us; or (iv) use of the Outreach Services and/or Software other than in the manner permitted or authorized under the Agreement. ","caution":null,"provenance":{"source_url":"https://www.outreach.ai/terms","snapshot_sha256":"5e5ee9d606414f2ac0a636a4fafddda04009bb6292e46e6bef627cd813784cbe","wayback_url":null,"deep_link":"https://www.outreach.ai/terms#:~:text=%20Your%20indemnity%20to,under%20the%20Agreement.%20","char_start":26306,"char_end":27983}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL OUTREACH, ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, SUPPLIERS OR LICENSORS BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, EXEMPLARY OR CONSEQUENTIAL (INCLUDING LOSS OF USE, DATA, BUSINESS, OR PROFITS) DAMAGES, REGARDLESS OF LEGAL THEORY, WHETHER OR NOT OUTREACH HAS BEEN WARNED OF THE POSSIBILITY OF SUCH DAMAGES, AND EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE. THE AGGREGATE LIABILITY OF OUTREACH TO YOU, ANY AFFILIATE OR ANY THIRD PARTY FOR ALL CLAIMS RELATING TO THE SERVICES OR CONNECTED WITH THE AGREEMENT, REGARDLESS OF THE DAMAGES THEORY, WILL NOT EXCEED THE FEES PAID OR OWING TO OUTREACH UNDER THE AGREEMENT IN THE TWELVE (12) MONTHS PRECEDING THE DATE THE CLAIM AROSE. THE LIMITATION OF LIABILITY PROVIDED IN THIS PARAGRAPH WILL APPLY IN THE AGGREGATE TO YOU AND YOUR AFFILIATES AND SHALL NOT BE CUMULATIVE. THE PARTIES ACKNOWLEDGE AND AGREE THAT THE PURPOSE OF THIS PARAGRAPH IS TO PROVIDE FOR THE ALLOCATION OF RISK AND LIMIT POTENTIAL LIABILITY GIVEN THE FEES PAID, WHICH WOULD HAVE BEEN SUBSTANTIALLY HIGHER IF WE WERE TO ASSUME ANY FURTHER LIABILITY THAN PROVIDED FOR HEREIN.\n Some states do not allow the types of limitations in this paragraph, so they may not apply to you. IN THOSE JURISDICTIONS, OUTREACH’S LIABILITY WILL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.\n In addition, Outreach and its authorized personnel may require access to Your Data or account for the purposes of assisting you with any step of your account setup or any other troubleshooting, including attaining e-mail connectivity. ","caution":null,"provenance":{"source_url":"https://www.outreach.ai/terms","snapshot_sha256":"5e5ee9d606414f2ac0a636a4fafddda04009bb6292e46e6bef627cd813784cbe","wayback_url":null,"deep_link":"https://www.outreach.ai/terms#:~:text=%20TO%20THE%20FULLEST,attaining%20e-mail%20connectivity.%20","char_start":29643,"char_end":31250}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Outreach Voice is not intended for making calls to any emergency services (for example, 911 or E911 calls). You are responsible for assuring that all employees, agents, and other persons utilizing Outreach Voice are aware of this limitation and for providing appropriate emergency calling capability. Outreach is not liable for any claims, damages or losses, and users hereby waive any and all such claims or causes of action, arising from or relating to use of Outreach Voice to make emergency calls.","caution":null,"provenance":{"source_url":"https://www.outreach.ai/terms","snapshot_sha256":"5e5ee9d606414f2ac0a636a4fafddda04009bb6292e46e6bef627cd813784cbe","wayback_url":null,"deep_link":"https://www.outreach.ai/terms#:~:text=%20Outreach%20Voice%20is,to%20make%20emergency%20calls.","char_start":12054,"char_end":12556}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"The Services are not intended for use by you if you are under 18 years of age. By agreeing to these Terms, you are representing to us that you are over 18.\n The Services are subject to the trade laws and regulations of the United States and other countries, including the Export Administration Regulations (EAR, 15 CFR Part 730 et seq.) and the sanctions programs administered by the Office of Foreign Assets Control (OFAC, 31 CFR Part 500).\n You will not import, export, re-export, transfer or otherwise use the Services in violation of these laws and regulations, including by engaging in any unauthorized dealing involving (i) a U.S. embargoed country, (ii) a party included on any restricted person list, such as the OFAC Specially Designated Nationals List, or the Commerce Department’s Denied Persons List or Entity List, or (iii) the design, development, manufacture, or production of nuclear, missile, or chemical or biological weapons. By using the Services, you represent and warrant that you are not located in any such country or on any such list.\n You will not engage in activity that would cause Outreach to be in violation of these laws and regulations, and will indemnify Outreach for any fines, penalties or other liabilities incurred by Outreach for your failure to comply with this provision.","caution":null,"provenance":{"source_url":"https://www.outreach.ai/terms","snapshot_sha256":"5e5ee9d606414f2ac0a636a4fafddda04009bb6292e46e6bef627cd813784cbe","wayback_url":null,"deep_link":"https://www.outreach.ai/terms#:~:text=The%20Services%20are%20not,comply%20with%20this%20provision.","char_start":8601,"char_end":9912}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"In the event that your right to continue using the Services and/or Software are likely to be enjoined in our sole discretion we may (A) attempt to obtain the right for you to continue to use the Services and Software; or (B) replace or modify the Services and/or Software so that they no longer infringe but function substantially equivalently or (C) if neither (A) or (B) is commercially practicable, we shall have the right to terminate the Agreement and the license granted hereunder, and within thirty (30) days of the return of all Confidential Information to us by you, and return of Your Data to you, refund to you all unearned fees paid by you, if any, for any Services not yet performed. THE PROVISIONS OF THIS SECTION STATE THE SOLE, EXCLUSIVE, AND ENTIRE LIABILITY OF OUTREACH TO YOU, AND YOUR SOLE REMEDY, WITH RESPECT TO THE INFRINGEMENT OR MISAPPROPRIATION OF THIRD-PARTY INTELLECTUAL PROPERTY RIGHTS.\n The Party seeking indemnification under the Agreement will: (i) give the indemnifying Party prompt written notice of the claim, (ii) tender to the indemnifying Party control of the defense and settlement of the claim, and (iii) cooperate with the indemnifying Party in defending or settling the claim. The indemnified Party will have the right to participate at its own expense in any indemnification action or related settlement negotiations using counsel of its own choice. Neither Party may consent to the entry of any judgment or enter into any settlement that adversely affects the rights or interests of the other Party without that Party’s prior written consent, which may not be unreasonably withheld.","caution":null,"provenance":{"source_url":"https://www.outreach.ai/terms","snapshot_sha256":"5e5ee9d606414f2ac0a636a4fafddda04009bb6292e46e6bef627cd813784cbe","wayback_url":null,"deep_link":"https://www.outreach.ai/terms#:~:text=In%20the%20event%20that,not%20be%20unreasonably%20withheld.","char_start":27983,"char_end":29609}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Outreach warrants that: (i) it will perform the Services in accordance with the then-current Support and Service Level Agreement (as detailed in the applicable Order), as may be updated from time to time; (ii) it will provide the Services in a professional manner, consistent with recognized industry security standards and good commercial practices; (iii) it will comply with all applicable law, and will be duly licensed and otherwise authorized to provide the Services; and (iv) it has the authority and right to enter into the Agreement and to observe and perform its respective obligations contained in the Agreement.\n Customer warrants that it has the authority and right to enter into the Agreement and to observe and perform its respective obligations contained in the Agreement.\n WITH THE EXCEPTION OF THOSE EXPRESS WARRANTIES MADE IN THIS SECTION, TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUTREACH DISCLAIMS ALL WARRANTIES WHETHER EXPRESS, IMPLIED OR STATUTORY.","caution":null,"provenance":{"source_url":"https://www.outreach.ai/terms","snapshot_sha256":"5e5ee9d606414f2ac0a636a4fafddda04009bb6292e46e6bef627cd813784cbe","wayback_url":null,"deep_link":"https://www.outreach.ai/terms#:~:text=%20Outreach%20warrants%20that%3A,EXPRESS%2C%20IMPLIED%20OR%20STATUTORY.","char_start":25309,"char_end":26280}},{"surface":"confidentiality","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"“Confidential Information” means all information, material and data of the Disclosing Party which (i) is labeled or designated in writing as confidential or proprietary, (ii) the Receiving Party is advised is proprietary or confidential, or (iii) in view of the nature of such information and/or the circumstances of its disclosure, the Receiving Party knows or reasonably should know is confidential or proprietary. Confidential Information includes, without limitation, the terms and conditions of the Agreement, the Services, Your Data, and all information relating to the Disclosing Party’s business plans, marketing plans, customers, technology, employee and organizational information, product designs, product plans and financial information.\n These confidentiality obligations will not apply to any information which (i) is or becomes publicly known without any fault of or participation by the Receiving Party or its Representatives; (ii) was in Receiving Party's possession prior to the time it was received from Disclosing Party or came into Receiving Party's possession thereafter, in each case lawfully obtained from a source other than Disclosing Party or its Representatives and not subject to any obligation of confidentiality or restriction on use; (iii) is required to be disclosed by judicial, arbitral or governmental order or process or operation of law, in which event the Receiving Party will, unless prohibited by law, notify the Disclosing Party of the requirement of disclosure before making such disclosure and will comply with any protective order or other limitation on disclosure obtained by the Disclosing Party; or (iv) is independently developed by the Receiving Party without reference to the Disclosing Party's Confidential Information.","caution":null,"provenance":{"source_url":"https://www.outreach.ai/terms","snapshot_sha256":"5e5ee9d606414f2ac0a636a4fafddda04009bb6292e46e6bef627cd813784cbe","wayback_url":null,"deep_link":"https://www.outreach.ai/terms#:~:text=%E2%80%9CConfidential%20Information%E2%80%9D%20means%20all,Disclosing%20Party%26%23x27%3Bs%20Confidential%20Information.","char_start":17097,"char_end":18883}},{"surface":"confidentiality","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" During the Term of the Agreement and for a period of one (1) year thereafter (except for trade secrets, which shall be held in confidence for so long as they constitute trade secrets, and confidentiality obligations as required by applicable law), each Party (the “Receiving Party”) that receives Confidential Information (as defined below) of the other Party (the \"Disclosing Party\") will not use, other than in connection with the provision or receipt of the Services, or disclose to anyone, other than officers, employees, contractors, or representatives of the Receiving Party with a need to know for purposes of the Agreement and who are subject to confidentiality obligations no less stringent than the terms of the Agreement (“Representatives”), any Confidential Information disclosed to the Receiving Party by or on behalf of the Disclosing Party. The Receiving Party will safeguard disclosure of such Confidential Information to the same extent that Receiving Party safeguards its own Confidential Information, but in any case will at a minimum use reasonable care. Upon request of the Disclosing Party, the Receiving Party will promptly return to the Disclosing Party or destroy, certifying in writing to the Disclosing Party the destruction of such Confidential Information, the Disclosing Party’s Confidential Information in its possession or under its control.","caution":null,"provenance":{"source_url":"https://www.outreach.ai/terms","snapshot_sha256":"5e5ee9d606414f2ac0a636a4fafddda04009bb6292e46e6bef627cd813784cbe","wayback_url":null,"deep_link":"https://www.outreach.ai/terms#:~:text=%20During%20the%20Term,or%20under%20its%20control.","char_start":15721,"char_end":17095}},{"surface":"subprocessors_data_sharing","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"Outreach will pay all taxes on its income and all taxes and insurance associated with its personnel.\n Payments made by credit card or debit card may be billed and processed by an agent on behalf of Outreach. Such agent shall act solely as a billing and processing agent for and on behalf of Outreach and shall not be construed to be providing the Service. If you mandate the use of any specific payment portal or other processing agent which charges a fee to Outreach of any kind, you shall be invoiced the cost of such fee and obligated to pay it.\n After the Initial Term, the Service Fees are subject to change and may be changed upon notice to you at least sixty (60) days prior to the start of any Renewal Term (as defined below).","caution":null,"provenance":{"source_url":"https://www.outreach.ai/terms","snapshot_sha256":"5e5ee9d606414f2ac0a636a4fafddda04009bb6292e46e6bef627cd813784cbe","wayback_url":null,"deep_link":"https://www.outreach.ai/terms#:~:text=Outreach%20will%20pay%20all,Term%20(as%20defined%20below).","char_start":22678,"char_end":23412}},{"surface":"subprocessors_data_sharing","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Compliance with Laws and Law Enforcement Requests; Protection of Outreach's Rights. We may disclose to any competent law enforcement body, regulatory, government agency, court or other third party data stored in your Outreach account and information about you that we process only when we have a good faith belief that disclosure is reasonably necessary to (a) comply with a law, regulation, or compulsory legal request, such as to comply with a subpoena; (b) protect the safety of any person from death or serious bodily injury; (c) prevent fraud or abuse of Outreach or its users; or (d) to protect Outreach's rights. \n Business Transfers. Your personal information may be transferred to potential or actual buyers (and their agents and advisers) in connection with a merger, acquisition, or sale of all or a portion of our assets, in which case we will inform the buyer it must use your personal information only for the purposes disclosed in this Privacy Statement.\n Please note that some of our services also include integrations, references, or links to services provided by third parties whose privacy practices differ from ours. If you provide personal information to any of those third parties, or allow us to share personal information with them, that data is governed by their privacy statements.\n Finally, we may disclose de-identified information in accordance with applicable law.","caution":null,"provenance":{"source_url":"https://www.outreach.ai/privacy-statement","snapshot_sha256":"db7817e725416063a193da67ed5d513d2f8490b64df64e94d162b25a1343a618","wayback_url":null,"deep_link":"https://www.outreach.ai/privacy-statement#:~:text=%20Compliance%20with%20Laws,accordance%20with%20applicable%20law.","char_start":14563,"char_end":15968}},{"surface":"subprocessors_data_sharing","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" We do not disclose your personal information except as approved by you or as otherwise described in this Privacy Statement. In the preceding 12 months, we have disclosed the following categories of personal information described above for the business purposes described in this Privacy Statement:\n Identifiers such as those set forth above;\n Internet or other electronic network activity information;\n Demographic information / Classification characteristics;\n Commercial information;\n Geo-location data;\n Audio, video and other electronic data;","caution":null,"provenance":{"source_url":"https://www.outreach.ai/privacy-statement","snapshot_sha256":"db7817e725416063a193da67ed5d513d2f8490b64df64e94d162b25a1343a618","wayback_url":null,"deep_link":"https://www.outreach.ai/privacy-statement#:~:text=%20We%20do%20not,and%20other%20electronic%20data%3B","char_start":28457,"char_end":29004}},{"surface":"subprocessors_data_sharing","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Profiles and inferences.\n Under the CCPA, a \"sale\" is defined very broadly and includes a wide array of data sharing. As the term is defined by the CCPA, we “sold” the following categories of personal information in the last 12 months: identifiers/contact information, Internet or other electronic network activity information, and inferences drawn from the above. We “sold” such information to event sponsors, advertising networks and data analytics providers. The business purposes of “selling” personal information is for third-party companies to perform services on our behalf, such as marketing, advertising, and audience measurement. We do not have any actual knowledge that we \"sell\" the personal information of consumers under 16 years of age.\n Most modern web browsers give you the option to send a Do Not Track signal to the sites you visit, indicating that you do not wish to be tracked. However, there is no accepted standard for how a site should respond to this signal, and we do not take any action in response to this signal.\n If you are a California resident our default cookie settings may constitute a sale of personal information. You can change your cookie settings using our cookie consent management tool here .\n To opt out of all other sales/sharing of your data with third parties for the purposes described above, please complete the form here .","caution":null,"provenance":{"source_url":"https://www.outreach.ai/privacy-statement","snapshot_sha256":"db7817e725416063a193da67ed5d513d2f8490b64df64e94d162b25a1343a618","wayback_url":null,"deep_link":"https://www.outreach.ai/privacy-statement#:~:text=%20Profiles%20and%20inferences.,the%20form%20here%20.","char_start":29058,"char_end":30430}},{"surface":"subprocessors_data_sharing","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" From time to time, we may receive personal information about you from third party sources but only when these third parties have confirmed to us that they either have your consent or are otherwise legally permitted or required to disclose this information to us. This typically includes:\n Data Supplementation. We may receive additional demographic information (including your company, job title or business contact details) about you from other sources, including publicly available databases or third parties such as lead generation providers or business intelligence platforms from whom we have purchased data. We combine this data with information we already have about you. This helps us to maintain and improve the accuracy and relevance of our records, identify new opportunities, and send you information about products and services that may be of interest to you in accordance with your marketing preferences.\n Sign-in information: If you log in to our Services using a third-party sign-in service (such as LinkedIn), we will collect information from that sign-in service that you give us permission to receive. This may include information such as your name, social media profile and location. We only collect this information to provide the Services to you. Please refer to the privacy settings of the third-party sign-in service you use to manage the information that is shared.","caution":null,"provenance":{"source_url":"https://www.outreach.ai/privacy-statement","snapshot_sha256":"db7817e725416063a193da67ed5d513d2f8490b64df64e94d162b25a1343a618","wayback_url":null,"deep_link":"https://www.outreach.ai/privacy-statement#:~:text=%20From%20time%20to,information%20that%20is%20shared.","char_start":6134,"char_end":7525}},{"surface":"subprocessors_data_sharing","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" We disclose personal information with your consent or as we determine necessary to complete your transactions or provide the services you have requested or authorized. In addition, we may disclose your personal information to the following categories of recipients:\n Vendors, service providers and partners. We may use certain trusted third-party vendors, service providers and partners who provide data processing services to us (including but not limited to data storage, maintenance services, database management, web analytics, payment processing, and improvement of the Service’s features). These third parties will only process your information on our behalf and for the purposes described in this Privacy Statement or for such other purposes that are notified to you prior to such disclosure.\n Third-Party Applications. Our Website includes links to other websites or applications whose privacy practices may differ from those of Outreach. For example, our website includes social media features, such as the Facebook Like button and widgets, such as the \"Share This\" button for Twitter and LinkedIn. These features allow you to share information about your activities on our Services through social media networks. This Privacy Statement does not apply to your use of any such third party plug-ins and applications and we are not responsible for how those third parties use and disclose your information. Your interactions with these features are governed by the privacy policy of the company providing it.\n","caution":null,"provenance":{"source_url":"https://www.outreach.ai/privacy-statement","snapshot_sha256":"db7817e725416063a193da67ed5d513d2f8490b64df64e94d162b25a1343a618","wayback_url":null,"deep_link":"https://www.outreach.ai/privacy-statement#:~:text=%20We%20disclose%20personal,company%20providing%20it.%20","char_start":13047,"char_end":14563}},{"surface":"audit_rights_dpa_residency","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":" Outreach is headquartered in Seattle, United States and has offices in Europe. You can find more about us and the Outreach Service here .","caution":null,"provenance":{"source_url":"https://www.outreach.ai/privacy-statement","snapshot_sha256":"db7817e725416063a193da67ed5d513d2f8490b64df64e94d162b25a1343a618","wayback_url":null,"deep_link":"https://www.outreach.ai/privacy-statement#:~:text=%20Outreach%20is%20headquartered,Outreach%20Service%20here%20.","char_start":1589,"char_end":1727}},{"surface":"audit_rights_dpa_residency","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Outreach is a US company and our service providers are located in the US and other countries. This means that your personal information may be transferred to, and processed in, countries other than the country in which you are located. These countries may have data protection laws that are different to the laws of your country (and, in some cases, may not be as protective).However, we take appropriate safeguards to ensure that your information remains protected in accordance with this Privacy Statement and applicable data protection laws. \n Transfer of European Personal Information. \n If you are located in the European Economic Area, United Kingdom or Switzerland these safeguards include transferring your information to a country that the relevant authorities have determined provide an adequate level of protection for personal information, transferring your information subject to the Data Privacy Framework as described below or by implementing standard contractual clauses with our customers, third party service providers and partners.\n EU-U.S. / Swiss-U.S. Data Protection Framework. \n Outreach also complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) (collectively “DPF”) as set forth by the U.S. Department of Commerce. \n We have certified to the U.S. Department of Commerce that we adhere to the EU-U.S. Data Privacy Framework Principles (EU-U.S. ","caution":null,"provenance":{"source_url":"https://www.outreach.ai/privacy-statement","snapshot_sha256":"db7817e725416063a193da67ed5d513d2f8490b64df64e94d162b25a1343a618","wayback_url":null,"deep_link":"https://www.outreach.ai/privacy-statement#:~:text=%20Outreach%20is%20a,Framework%20Principles%20(EU-U.S.%20","char_start":16007,"char_end":17482}},{"surface":"audit_rights_dpa_residency","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"DPF Principles) with regard to the processing of personal information received from the European Union in reliance on the EU-U.S. DPF and from the United Kingdom (and Gibraltar) in reliance on the UK Extension to the EU-U.S. DPF. Outreach has certified to the U.S. Department of Commerce that it adheres to the Swiss-U.S. Data Privacy Framework Principles (Swiss-U.S. DPF Principles) with regard to the processing of personal information received from Switzerland in reliance on the Swiss-U.S. DPF. If there is any conflict between the terms in this Platform Privacy Statement and the EU-U.S. DPF Principles and/or the Swiss-U.S. DPF Principles, the Principles shall govern. To learn more about the Data Privacy Framework (DPF) program, and to view our certification, please visit https://www.dataprivacyframework.gov/ .\n We are subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission.\n Pursuant to the Data Privacy Frameworks, EU, UK, and Swiss individuals have the right to obtain our confirmation of whether we maintain personal information relating to you in the United States. Upon request, we will provide you with access to the personal information that we hold about you. You may also correct, amend, or delete the personal information we hold about you. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data transferred to the United States under the Data Privacy Frameworks, should direct their query to support@outreach.io . ","caution":null,"provenance":{"source_url":"https://www.outreach.ai/privacy-statement","snapshot_sha256":"db7817e725416063a193da67ed5d513d2f8490b64df64e94d162b25a1343a618","wayback_url":null,"deep_link":"https://www.outreach.ai/privacy-statement#:~:text=DPF%20Principles)%20with%20regard,to%20support%40outreach.io%20.%20","char_start":17482,"char_end":18987}},{"surface":"governing_law_disputes","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" We may revise these Terms from time to time and the most current version will always be posted on our website. We will notify you of any change (for example via e-mail to the e-mail address associated with your account or by a notification when you sign in or by some other method). By continuing to access or use the Services after revisions become effective, you are agreeing to be bound by the revised Terms. If you do not agree to the new Terms, simply don't use the Services after the change is effective, in which case the change will not apply to you.","caution":null,"provenance":{"source_url":"https://www.outreach.ai/terms","snapshot_sha256":"5e5ee9d606414f2ac0a636a4fafddda04009bb6292e46e6bef627cd813784cbe","wayback_url":null,"deep_link":"https://www.outreach.ai/terms#:~:text=%20We%20may%20revise,not%20apply%20to%20you.","char_start":31666,"char_end":32230}},{"surface":"governing_law_disputes","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Neither Party will be liable for any delay or default in its performance of any obligation under the Agreement (other than a payment obligation) caused directly or indirectly by fire, flood, act of God, acts of government, an act or omission of civil or military authority of a state or nation, strike, lockout or other labor problem, inability to secure, delay in securing or shortage of, labor, materials, supplies, transportation or energy, failures of suppliers, or by war, riot, embargo or civil disturbance, breakdown, or destruction of plant or equipment arising from any cause whatsoever, or any cause or causes beyond such Party’s reasonable control (collectively, “Force Majeure Events”). This provision will in no way impair either Party’s right to terminate the Agreement. The Agreement and the use of the Services will be governed by Washington law except for its conflicts of laws principles. All claims arising out of or relating to the Agreement or the Services must be litigated exclusively in the federal or state courts of Washington, and both Parties consent to venue and personal jurisdiction there. These Terms, together with the associated Order, constitute the entire and exclusive Agreement between you and Outreach with respect to the Services, and supersede and replace any other agreements, terms and conditions applicable to the Services. In the event of any conflict or inconsistency between a provision in these Terms and a provision in the applicable Order, the provision in the Order will take precedence and prevail. ","caution":null,"provenance":{"source_url":"https://www.outreach.ai/terms","snapshot_sha256":"5e5ee9d606414f2ac0a636a4fafddda04009bb6292e46e6bef627cd813784cbe","wayback_url":null,"deep_link":"https://www.outreach.ai/terms#:~:text=%20Neither%20Party%20will,precedence%20and%20prevail.%20","char_start":32266,"char_end":33818}},{"surface":"governing_law_disputes","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Thank you for using the Outreach Services! These Terms of Service (the \"Terms\"), the associated order for Services (the “Order”), and any amendments thereto signed by you and Outreach are, together, the “Agreement” that governs your access to and use of the Outreach Services (which include the Outreach website, the Outreach hosted services, and the Software (as defined below), all together, the \"Services\"). Please read them carefully before using the Services.\n By using the Services you are agreeing to the terms and conditions of the Agreement. If you are using the Services on behalf of an organization, you are agreeing to the Agreement on behalf of that organization and representing that you have the authority to bind that organization to the Agreement. In that case, \"you\" and \"your\" will refer to that organization. Outreach and you are each a “Party” to the Agreement.\n You and Your Affiliates (as defined below), may use the Services only in accordance with the Agreement. You may use the Services only if you have the legal power and capacity to form a contract with Outreach. The Services will continue to evolve as we refine features and functionality, and we may modify the Services, in general or with respect to you, from time to time without prior notice. We may delete any content or data from the Services to meet our regulatory obligations or protect you, other Outreach Customers, and/or the Services. In connection with any Services an Affiliate receives under the Agreement, You and the Affiliate shall be jointly and severally liable for the obligations under the Agreement, including but not limited to payment obligations. ","caution":null,"provenance":{"source_url":"https://www.outreach.ai/terms","snapshot_sha256":"5e5ee9d606414f2ac0a636a4fafddda04009bb6292e46e6bef627cd813784cbe","wayback_url":null,"deep_link":"https://www.outreach.ai/terms#:~:text=%20Thank%20you%20for,to%20payment%20obligations.%20","char_start":353,"char_end":2008}},{"surface":"governing_law_disputes","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"The Agreement creates no third party beneficiary rights. Outreach's failure to enforce a provision is not a waiver of its right to do so later. If a provision is found unenforceable the remaining provisions of the Agreement will remain in full effect and an enforceable term will be substituted to reflect our intent as closely as possible. You may not assign any of your rights under the Agreement, and any such attempt is void, but Outreach may assign its rights and obligations to any of its affiliates or subsidiaries, or to any successor in interest of any business or assets associated with the Services. Outreach may identify you as a customer in general listings of customers that Outreach may make available on its website or in promotional or marketing materials. Your Authorized Users who have access to certain additional features and functionalities of the Outreach Services to monitor and administer your Outreach account are defined herein as “Your Admin Users”. Your Admin Users may agree to additional terms related to Support requests, access to Outreach Beta programs, community forums, or other features as may be introduced by Outreach from time to time. Except as otherwise expressly set forth in the Agreement, all notices given to the Parties under the Agreement will be in writing and will be given by nationally recognized overnight courier service, certified mail (return receipt requested), facsimile or e-mail with electronic confirmation, or personal delivery, if to you at the address indicated on the applicable Order, and if to\n Outreach at:","caution":null,"provenance":{"source_url":"https://www.outreach.ai/terms","snapshot_sha256":"5e5ee9d606414f2ac0a636a4fafddda04009bb6292e46e6bef627cd813784cbe","wayback_url":null,"deep_link":"https://www.outreach.ai/terms#:~:text=The%20Agreement%20creates%20no,if%20to%20Outreach%20at%3A","char_start":33818,"char_end":35397}},{"surface":"governing_law_disputes","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"DPF, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF to TRUSTe, an alternative dispute resolution provider based in the United States. If you do not receive timely acknowledgment of your DPF Principles-related complaint from us, or if we have not addressed your DPF Principles-related complaint to your satisfaction, please visit https://feedback-form.trustarc.com/watchdog/request for more information or to file a complaint. These dispute resolution services are provided at no cost to you.\n Finally, under limited circumstances and after other available dispute resolution mechanisms have been exhausted, binding arbitration is available to address certain residual complaints under the DPF not resolved by other means (for more detail, see https://www.dataprivacyframework.gov/s/article/ANNEX-I-introduction-dpf for details).","caution":null,"provenance":{"source_url":"https://www.outreach.ai/privacy-statement","snapshot_sha256":"db7817e725416063a193da67ed5d513d2f8490b64df64e94d162b25a1343a618","wayback_url":null,"deep_link":"https://www.outreach.ai/privacy-statement#:~:text=DPF%2C%20the%20UK%20Extension,see%20https%3A%2F%2Fwww.dataprivacyframework.gov%2Fs%2Farticle%2FANNEX-I-introduction-dpf%20for%20details).","char_start":20474,"char_end":21315}}],"disclaimer":"Informational only, not legal advice. Every finding is a verbatim quote from a fully-read, gate-verified document; verify via snapshot_sha256 + wayback_url. Partially-verified platforms show findings only from their verified document(s).","@jsonld":{"@context":"https://schema.org","@type":"Dataset","name":"Outreach — AI policy risk findings","description":"Verified, cited policy findings for Outreach across 13 risk surfaces.","url":"https://aipolicycompare.com/platform/outreach","creator":{"@type":"Organization","name":"AIPolicyCompare","url":"https://aipolicycompare.com"},"isAccessibleForFree":true,"license":"https://aipolicycompare.com/terms","additionalProperty":[{"@type":"PropertyValue","name":"verification","value":"fully_verified"}],"variableMeasured":[{"@type":"PropertyValue","name":"prompt_ownership","value":"unknown","description":" While we appreciate it when users send us feedback, comments, and/or suggestions about our Services (“Feedback”), please be aware that we (or others we authorize) may use in any manner any feedback, comments, or suggestions you post in our forums or otherwise provide without any obligation to you. You agree that we (or others we authorize) may freely use, disclose, reproduce, license, distribute, or otherwise exploit in any manner any Feedback you post in our forums or otherwise provide to us about our Services without any obligation to you, restriction of any kind (including on account of any Intellectual Property Rights), and without paying any compensation to you or any third party.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"5e5ee9d606414f2ac0a636a4fafddda04009bb6292e46e6bef627cd813784cbe"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.outreach.ai/terms"}]},{"@type":"PropertyValue","name":"output_ownership","value":"unknown","description":" Information and content accessible through the Services may be protected by intellectual property rights of others. Please do not copy, upload, download, or share any information or content unless you have the right to do so. You, not Outreach, will be fully responsible and liable for what you copy, share, upload, download or otherwise use while using the Services. You must not upload spyware or any other malicious software to the Services, or use the Services to spam others.\n You acknowledge that, as between you and Outreach, Outreach owns and retains all right, title and interest in the Intellectual Property Rights in the Services. You own and retain all right, title, and interest in the Intellectual Property Rights in Your Data. “Intellectual Property Rights” means: (i) copyrights and other rights associated with works of authorship; (ii) trademark and trade name rights and similar rights; (iii) trade secret rights; (iv) patents, designs, algorithms, utility models, and other industrial property rights, and all improvements thereto; and (v) all registrations, applications, renewals, extensions, continuations, divisions, or reissues now or in the future.\n You, and not Outreach, are responsible for maintaining and protecting all of Your Data. Outreach will not be liable for any loss or corruption of Your Data, or for any costs or expenses associated with backing up or restoring any of Your Data.\n If any information related to your account changes, you must notify us promptly and keep your information current. ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"5e5ee9d606414f2ac0a636a4fafddda04009bb6292e46e6bef627cd813784cbe"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.outreach.ai/terms"}]},{"@type":"PropertyValue","name":"training_use","value":"unknown","description":" You acknowledge that Outreach has no obligation to monitor any information on the Services and that we are not responsible for the accuracy, completeness, appropriateness, safety or legality of Your Data or any other information or content you may be able to access using the Services.\n Nothing in the Agreement will restrict Outreach from collecting, using and analyzing general information and data from its customers (including you) in an aggregated manner for purposes of improving and enhancing the quality and nature of the Services, or to market or publish general information and statistics, provided that Outreach does not specifically identify you or disclose publicly any personally identifiable information in the course of collecting, using, analyzing, marketing or publishing that information or data.\n Outreach will implement appropriate technical and organizational measures designed to protect Your Data in accordance with “Applicable Data Protection Laws”, which mean the relevant data protection and data privacy laws, rules and regulations applicable to the Processing of Customer Personal Data under the Agreement including any binding laws or regulations ratifying, implementing, adopting, supplementing or replacing the foregoing; in each case, to the extent in force, and as such are updated, amended or replaced from time to time. To the extent that Outreach may process Your Data on your behalf that includes personal data (as defined by Applicable Data Protection Laws) pursuant to the Agreement, each Party will comply with the obligations set forth in this Data Processing Agreement , which is incorporated by reference into these Terms.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"5e5ee9d606414f2ac0a636a4fafddda04009bb6292e46e6bef627cd813784cbe"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.outreach.ai/terms"}]},{"@type":"PropertyValue","name":"training_use","value":"unknown","description":" Outreach's use and transfer of information received from Google APIs will adhere to Google API Services User Data Policy , including the Limited Use requirements. Google Workspace Data is not used to develop, improve, or train AI and/or ML models.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"db7817e725416063a193da67ed5d513d2f8490b64df64e94d162b25a1343a618"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.outreach.ai/privacy-statement"}]},{"@type":"PropertyValue","name":"commercial_use","value":"unknown","description":" Some parts of our Services may require you to download a client software package (\"Software\"). Subject to your compliance with the Agreement, Outreach hereby grants you a limited, nonexclusive, nontransferable, non sublicensable, revocable license to use the Software, solely to access the Services. This license will be automatically revoked if you violate the Agreement. We reserve all rights not explicitly granted in the Agreement. You must not attempt to reverse engineer the Software or encourage or assist anyone else to do so; however, this restriction will not prohibit reverse engineering for interoperability in the European Union to the extent European Union law forbids such a restriction. The Services may automatically update the Software on your device when a new version becomes available.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"5e5ee9d606414f2ac0a636a4fafddda04009bb6292e46e6bef627cd813784cbe"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.outreach.ai/terms"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" Outreach does not provide e-mail accounts; in order to use our Services you must link at least one of your e-mail accounts to your Outreach account, however, unless otherwise agreed to by the Parties, you may link no more than two e-mail accounts (or one e-mail account and one alias) per authorized users, defined herein as an employee, contractor, or agent of yours who is authorized to use the Outreach Services and who has access to the Outreach Services via a unique username and password under your account with Outreach (“Your Authorized Users”). With your permission (which you are granting by using the Services), we will create and update versions of your address book and e-mails for you to access in Outreach. You will also have the option to import and update versions of your calendar, social media contacts, call history and call recordings, and you can later choose to upload files to or provide comments through Outreach. You retain full ownership of all of the address books, e-mails, calendars, social media contacts, call history, call recordings and files you upload or otherwise provide to Outreach (“Your Data”). We do not claim any ownership over any of Your Data.\n You are solely responsible for your conduct, the content of Your Data and your communications with others while using the Services. For example, it's your responsibility to ensure that you have all rights and permissions needed to comply with the Agreement and to avoid infringement or violation of any rights of others.\n","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"5e5ee9d606414f2ac0a636a4fafddda04009bb6292e46e6bef627cd813784cbe"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.outreach.ai/terms"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" Until you choose otherwise, all of Your Data remains visible only to you. However, the Services do allow you to share Your Data with others. If you choose to share Your Data, we cannot be responsible for what those other users do with Your Data, so please carefully consider what you share and with whom you share it.\n A Third Party Product is any third party product, application, service, software, network, system, directory, website, database and/or information obtained separately by you which links to the Services, or which you may connect to or enable in conjunction with the Services, including, without limitation, Third Party Products which may be integrated directly into the Services by you or at your direction. If you or your Authorized Users choose to share Your Data in any manner, including through a Third Party Product or integration you are solely responsible for what that third party may do with Your Data, and your relationship with that third party. Likewise, you are solely responsible for any of the effects a Third Party Product may have on Your Data, including deleting or corrupting Your Data. Except for Sub-processors as listed at the following Sub-processors List link, Sub-Processors, you acknowledge that Outreach is not responsible for the disclosure of Your Data by you or your agents (including your Authorized Users) to any third parties or the effects of any Third Party Product on Your Data.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"5e5ee9d606414f2ac0a636a4fafddda04009bb6292e46e6bef627cd813784cbe"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.outreach.ai/terms"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" You are responsible for keeping the password that you use to access the Services secure and you agree not to provide your password to any third party. You are responsible for all activity using your account, whether or not authorized by you. Accordingly, you should notify Outreach immediately of any unauthorized use of your account. You acknowledge that if you wish to protect Your Data when you are transmitting it to Outreach, other than via the Outreach Services, it is your responsibility to use a secure encrypted connection to do so.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"5e5ee9d606414f2ac0a636a4fafddda04009bb6292e46e6bef627cd813784cbe"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.outreach.ai/terms"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" This Privacy Statement applies to our collection, use and disclosure of personal information that we collect from you or that you provide when you engage with Outreach, our website \" www.outreach.io \" (the “Website”) or the customer engagement platform service at accounts.outreach.io (\"Outreach Service\") (together the “Services”). Outreach Users can access the Outreach Service via our website www.outreach.io , accounts.outreach.io , applications on Devices, APIs, and third-parties.\n This Privacy Statement only applies where we are processing personal information for our own purposes. When we do so, we (Outreach Corporation) are processing your information as a “data controller” under applicable privacy laws. This Privacy Statement does not cover the personal information Outreach collects, uses and discloses on behalf of its Clients (“Client Data”) in connection with the Outreach Service and we invite you to contact the relevant company or organization if you have any questions about their privacy practices.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"db7817e725416063a193da67ed5d513d2f8490b64df64e94d162b25a1343a618"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.outreach.ai/privacy-statement"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" Contact information, such as your phone number, email address, and home and/or business postal addresses.\n Log-in credentials, such as your username and password to access the Outreach Services.\n Demographic Data. In some cases, such as when you register or participate in surveys, we request that you provide age, gender, and similar demographic details.\n Payment Information, such as your bank account number; credit card number and associated identifiers and billing address but only when you pay for the Outreach Services.\n Support data, such as feedback or information about a technical issue you have reported.\n Marketing information such as your marketing preferences.\n Communication data, such as any information you include in any enquiry or communications you send us.\n Any information you choose to provide to us when completing any ‘free text’ boxes in our forms or blogs.\n When you are asked to provide personal information, you may decline. However, if you choose not to provide or allow personal information that is necessary for certain services or features, those services or features may not be available or fully functional. \n If you choose to provide us with personal information about another person, you shall ensure that you have obtained the consent of that person to share their information with us.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"db7817e725416063a193da67ed5d513d2f8490b64df64e94d162b25a1343a618"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.outreach.ai/privacy-statement"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" Like most companies that offer online services, we may automatically collect certain information from your computer or device, about your use of the Outreach Service or our Website. We use this information to provide our Services, ensure the security of our Services, help improve our Services and promote our Services to you. This typically includes:\n Cookies data: We collect certain information through cookies and other tracking technologies such as your computer or device’s Internet Protocol (\"IP\") address, browser type, the web page visited before or after you came to our Website, information you search for on our Website, locale preferences and identification numbers associated with your devices. You can learn more about our use of cookies in our Cookie Notice. \n Location data: We may derive your general location based on your IP address.\n Activity data: We may also collect information about how you use and interact with our Services, such as the content you view or download and the actions you take and the time and duration of your activities.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"db7817e725416063a193da67ed5d513d2f8490b64df64e94d162b25a1343a618"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.outreach.ai/privacy-statement"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" We use personal information about you for the purposes detailed below. In some regions, such as the European Economic Area, the United Kingdom and Switzerland, we need a lawful basis to collect, use and disclose your personal information. Our lawful basis will depend on the information concerned and the context in which it is processed and this is also detailed here.\n Unless otherwise disclosed to you, we will only process your personal information (i) where the processing is in our legitimate interests (which are not overridden by your data protection interests or fundamental rights and freedoms); (ii) where we need the information to perform a contract with you; or (iii) where we have collected your consent to do so.\n Sending promotional information and otherwise marketing to you in accordance with your marketing preferences including combining personal information you provide us with other data we may have about how you interacted with Services in order to show you the most relevant content and services and for marketing purposes. If you are the administrator of a Client account, we may send you marketing communications about Outreach and other services provided by us. We will do this in accordance with your marketing preferences and on the basis of our legitimate interests in building our customer base and promoting our services offered by us, or, where required, with your consent. \n Sending technical notices, updates, security alerts, and other support and administrative messages to our Outreach Users : If you are an Outreach User, we may use your personal information to send you administrative messages in reliance on our legitimate interests in administering the Outreach Service, including for security and operational issues that affect multiple Clients or","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"db7817e725416063a193da67ed5d513d2f8490b64df64e94d162b25a1343a618"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.outreach.ai/privacy-statement"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" Outreach Users.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"medium"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"db7817e725416063a193da67ed5d513d2f8490b64df64e94d162b25a1343a618"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.outreach.ai/privacy-statement"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" Providing technical and customer support to Outreach Users : If you are an Outreach User, we use personal information to troubleshoot and diagnose problems, and provide other customer care and support services, including to help us provide, improve, and secure the quality of our products, services, and training, and to investigate security incidents in reliance on our legitimate interests.\n Responding to questions, requests and feedback from those that interact with us : If you fill out a web form or request support, if you contact us by other means, including via a phone call, we use your personal information in reliance on our legitimate interests in fulfilling your requests and communicating with you.\n Managing events : We use personal information to plan and host events or webinars for which you have registered or that you attend, including sending related communications to you, in reliance on our legitimate interests in administering and promoting the event, or where required, with your consent.\n Detecting, preventing and responding to potential fraud, violations of our terms and conditions or other misuse of our Services : We process personal information by tracking use of our Services for the purposes of maintaining their security, including verifying accounts and activity, investigating suspicious activity, and enforcing our terms and policies, in reliance on our legitimate interest in promoting the safety and security of the Services, systems and applications and in protecting our rights and the rights of others.\n","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"db7817e725416063a193da67ed5d513d2f8490b64df64e94d162b25a1343a618"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.outreach.ai/privacy-statement"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":"If requested to remove data, we will respond within a reasonable timeframe. \n We will provide an individual opt-out choice, or opt-in for sensitive data, before we share your data with third parties other than our agents, or before we use it for a purpose other than which it was originally collected or subsequently authorized. To request to limit the use and disclosure of your personal information, please submit a written request to support@outreach.io .\n In certain situations, we may be required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. \n If third-party agents process personal information on our behalf in a manner inconsistent with the DPF Principles, we remain liable unless we prove we are not responsible for the event giving rise to any damages.\n In compliance with the Data Privacy Framework Principles, Outreach commits to resolve complaints about your privacy and our collection or use of your personal information transferred to the United States pursuant to the Data Privacy Frameworks. European Union, United Kingdom, and Swiss individuals with DPF inquiries or complaints should first contact us by email at support@outreach.io .\n In compliance with the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF, Outreach commits to refer unresolved complaints concerning our handling of personal data received in reliance on the EU-U.S. ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"db7817e725416063a193da67ed5d513d2f8490b64df64e94d162b25a1343a618"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.outreach.ai/privacy-statement"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" ###\n We provide a variety of ways for you to control the personal information we hold about you, including choices about how we use that data.\n You can access and control the personal information that we process about you as follows:\n Account information . If you are a Client Representative and are registered with us, you may review, update, correct, or delete certain personal information provided in your registration or account profile by changing your account settings.\n Account closure . If you no longer desire to use our Outreach Service, you may delete your account by making the change in your account settings, although (in some cases) we may retain copies of your information if required by law, to protect our rights, or if it is not technically reasonably feasible to remove it.\n Direct marketing . You can opt-out from marketing communications that we send. including our newsletter, at any time. You can do this by clicking on the \"unsubscribe\" or \"opt-out\" link in the marketing communications we send, by accessing the email preferences in your account settings page, or by contacting us at support@outreach.io or by using the details provided below.\n Additional privacy rights . Depending on your location and applicable data protection laws, you may also have certain rights with regard to the personal information we control about you, including the right to request access to or correction or erasure of your personal information. ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"db7817e725416063a193da67ed5d513d2f8490b64df64e94d162b25a1343a618"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.outreach.ai/privacy-statement"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":"You may also have the right to request that a copy of your personal information be provided to you in a readily useable format. In particular, see below for more information about your individual rights under California and European privacy laws. \n We respond to all requests we receive from individuals wishing to exercise their privacy rights in accordance with applicable data protection laws. If you would like to exercise any of the rights which are available to you under applicable data protection laws, please contact us at support@outreach.io or by using the details provided below. \n Please note that we may need to verify your identity before we can respond to your request. You may also designate, in writing or through a power of attorney, an authorized agent to make requests on your behalf to exercise your rights under certain laws. Before accepting such a request from an agent, we may require the agent to provide proof you have authorized it to act on your behalf and may need you to verify your identity directly with us. \n We may, in limited circumstances, refuse to comply with your request or charge you a reasonable fee if your request is clearly unfounded or excessive. In all cases, we will notify you of any fee in advance. Alternatively, we may refuse to comply with the request in such circumstances. If you receive a response from us informing you that we have declined your request, in whole or in part, you may appeal that decision by submitting your appeal to our data protection officer using the contact method described at the bottom of this privacy statement.\n","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"db7817e725416063a193da67ed5d513d2f8490b64df64e94d162b25a1343a618"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.outreach.ai/privacy-statement"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" Please note that Outreach has no direct relationship with the individuals to whom the Client Data relates. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate information contained in the Client Data, should direct his query to the Outreach's Client (the data controller).","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"db7817e725416063a193da67ed5d513d2f8490b64df64e94d162b25a1343a618"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.outreach.ai/privacy-statement"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" Audio, video and other electronic data (such as chat and any interaction that you may have with us, for example for customer service purposes). We obtain this information when you provide it to us or otherwise automatically in the course of your interactions with our Services.\n Professional or employment-related information (such as your job title). We obtain this information when you provide it to us.\n Profiles and inferences (such as inferences drawn from any of the information identified above to create a profile). We obtain this information automatically in the course of your interactions with our Website.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"db7817e725416063a193da67ed5d513d2f8490b64df64e94d162b25a1343a618"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.outreach.ai/privacy-statement"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" If the personal information we process about you is subject to EU data protection law, we rely on one or more of the following EU lawful legal bases:\n Data subject has given consent to the processing of his or her personal information for one or more specific purposes\n Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract\n Processing is necessary for compliance with a legal obligation to which the controller is subject\n Processing is necessary in order to protect the vital interests of the data subject or of another natural person\n Processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller\n Processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal information, in particular where the data subject is a child.\n Personal information is or may be used for the following purposes:\n To provide and improve our Service.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"db7817e725416063a193da67ed5d513d2f8490b64df64e94d162b25a1343a618"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.outreach.ai/privacy-statement"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" To recommend follow-up reminders, assign tasks, or personalize the service,\n To provide or offer software updates and product announcements.\n To ensure our legal compliance obligations.\n If you no longer wish to receive communications from us that are not required for the Service, please follow the \"unsubscribe\" instructions provided in any of those communications or update your account settings information.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"db7817e725416063a193da67ed5d513d2f8490b64df64e94d162b25a1343a618"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.outreach.ai/privacy-statement"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" If you have any questions about our use of personal information, please contact us at support@outreach.io , or at Outreach Corporation, 333 Elliott Ave W, Seattle, WA 98119. Or by calling at 1 (888) 938-7356.\n You can also contact:\n Our EU Representative: Rivacy at: Rivacy GmbH, Mexikoring 33, 22297 Hamburg, Germany or at info@rivacy.eu \n Our UK Representative: Rivacy Ltd., St James' Hall, Mill Road, Lancing, West Sussex, England, BN15 0PT, United Kingdom or at info@rivacy.co.uk ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"db7817e725416063a193da67ed5d513d2f8490b64df64e94d162b25a1343a618"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.outreach.ai/privacy-statement"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":"You must use Outreach Voice in compliance with applicable laws, rules, and regulations, and must ensure that proper consent to record phone calls is obtained prior to making any such recording in accordance with applicable laws, rules, and regulations. While Outreach Voice provides features to help you comply with call recording laws, regulations and rules, Outreach makes no representations or warranties with respect to call recording.\n Outreach reserves the right at all times to disclose any information if required by applicable law, regulation, legal process or governmental request.\n You agree to indemnify, defend and hold harmless Outreach and its officers, directors, owners, employees, agents, consultants and vendors from and against any and all liabilities, losses, claims, damages, causes of action, costs and expenses (including attorneys’ fees) that may be incurred by Outreach arising out of or related to users’ acts or omissions in connection with Outreach Voice, including any action arising out of the fact that Outreach Voice does not support or carry emergency calls, whether such claims arise under contract, tort, statute or other legal theory.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"5e5ee9d606414f2ac0a636a4fafddda04009bb6292e46e6bef627cd813784cbe"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.outreach.ai/terms"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":"Neither Outreach nor any of its employees will be liable in cases where this access exposes us to your private data, including prospect info and e-mail metadata and content. By using Outreach, you agree to permit Outreach representatives these permissions only when circumstances necessitate it. We reserve the right to assist in these ways when needed and will keep information confidential.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"5e5ee9d606414f2ac0a636a4fafddda04009bb6292e46e6bef627cd813784cbe"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.outreach.ai/terms"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" Complying with legal obligations : We process your personal information when cooperating with public and government authorities, courts or regulators in accordance with our legal obligations under applicable laws, to the extent this requires the processing or disclosure of personal information to protect our rights, or is necessary for our legitimate interest in protecting against misuse or abuse of our websites, protecting personal property or safety, pursuing remedies available to us and limiting our damages, complying with judicial proceedings, court orders or legal processes, or to respond to lawful requests.\n In general, we will use the personal information we collect only for the purposes described in this Privacy Statement or for purposes that we explain to you at the time we collect your personal information. \n Sometimes we aggregate or de-identify information so that it can no longer identify you, as defined under applicable laws. Where so required by applicable law, we take steps to maintain and use such data in a de-identified data format.\n We may also use your personal information for additional compatible purposes as permitted by applicable data protection laws.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"db7817e725416063a193da67ed5d513d2f8490b64df64e94d162b25a1343a618"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.outreach.ai/privacy-statement"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" Certain parts of our Website or Outreach Service ask you to provide certain information voluntarily. This typically includes:","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"medium"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"db7817e725416063a193da67ed5d513d2f8490b64df64e94d162b25a1343a618"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.outreach.ai/privacy-statement"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" Our Privacy Statement already describes the information we collect and the sources of information – see the above sections \"The Information We Collect” and “How We Use Personal Information\". This section organizes that information around the personal information categories set out in the CCPA.\n In the past 12 months, we have collected the following information for the following purposes:\n Identifiers (such as your name, username, email address and cookies). We obtain this information when you provide it to us or otherwise automatically in the course of your interactions with our Services.\n Business records (such as payment information). We obtain this information directly from you or otherwise automatically in the course of your interactions with our Services.\n Demographic information / Classification characteristics under California or federal law (such as age or date of birth). We obtain this information if you provide it to us.\n Commercial information (such as services purchased). We obtain this information directly from you or otherwise automatically in the course of your interactions with our Services.\n Internet or other electronic network activity information (such as search history and browser information). We obtain this information automatically in the course of your interactions with our Services.\n Geolocation data (such as your country location based on your IP address). We obtain this information when you provide it to us or otherwise automatically in the course of your interactions with our Services.\n","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"db7817e725416063a193da67ed5d513d2f8490b64df64e94d162b25a1343a618"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.outreach.ai/privacy-statement"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" At Outreach Corporation, we are committed to maintaining the confidentiality and security of any personal information about our users. Your privacy is always at the top of our priorities. This Privacy Statement explains who we are and spells out how we collect, use, and disclose personal information from or about you and how to exercise your privacy rights. \n If you have any questions or concerns about our use of your personal information, please contact us using the details provided at the bottom of this Privacy Statement. From time to time, we may update this Privacy Statement as we adopt new privacy practices or as applicable laws and regulations change. Each time this Privacy Statement is updated, we will update the “Last Updated” date at the top of the page. If we make any material changes to this Privacy Statement, we will notify you by email or, where permitted by applicable law, by means of a notice on this website.\n We adhere to the principles of the EU-U.S. Data Protection Framework (DPF), the Swiss-U.S. DPF, and the UK extension to the EU-U.S. DPF. To learn more, click here . \n California consumers can find specific disclosures, including “Notice at Collection” details, by clicking here . ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"db7817e725416063a193da67ed5d513d2f8490b64df64e94d162b25a1343a618"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.outreach.ai/privacy-statement"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" If you are a California resident, you may have the following consumer privacy rights:\n Right to Know - You have a right to request that we disclose to you the personal information we have collected about you. You also have a right to request additional information about our collection, use, disclosure, or sale of such personal information in the past 12 months. Note that we have provided much of this information in this privacy statement. You may make such a “request to know” by contacting through the Outreach Data Subject Rights Request Portal. \n Right to Request Deletion - You also have a right to request that we delete personal information under certain circumstances, subject to a number of exceptions. To make a request, please complete the form in the Outreach Data Subject Rights Request Portal. \n Right to Opt-Out - You have a right to opt-out from future “sales” or “shares” of personal information. Note that the CCPA defines “sell” and “personal information” very broadly, and some of our data sharing described in this privacy statement may be considered a “sale” or “share” under those definitions as explained above. If you would like to request Do Not Sell/Share of your information, please complete the form located here .\n Right to Limit Use and Disclosure of Sensitive personal information. You have a right to limit our use of sensitive personal information for any purposes other than to provide the services or goods you request or as otherwise permitted by law. ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"db7817e725416063a193da67ed5d513d2f8490b64df64e94d162b25a1343a618"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.outreach.ai/privacy-statement"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" Outreach builds our products and services with strong security features to protect the information of our customers, prospects, and users. We employ best-in-class security monitoring systems to detect threats and glean insights into how to provide continuously improving defense against threats and keep people informed of possible risks to their information.\n Some of the ways Outreach works to protect information we hold from unauthorized access, alteration, disclosure, or destruction include:","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"db7817e725416063a193da67ed5d513d2f8490b64df64e94d162b25a1343a618"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.outreach.ai/privacy-statement"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":"Note that we do not use sensitive personal information for any such additional purposes.\n Right to be Notified of Financial Incentives: You have the right to be notified of any financial incentive offers and their material terms, the right to opt-out of such incentives at any time, and may not be included in such incentives without your prior informed opt-in consent. We do not offer any such incentives at this time.\n Right to Non-Discrimination: We will not discriminate against you for exercising any of these rights.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"db7817e725416063a193da67ed5d513d2f8490b64df64e94d162b25a1343a618"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.outreach.ai/privacy-statement"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" We collect your personal information from different sources, including information you provide directly, information collected automatically and information from third-party data sources. We may also infer or generate information ourselves based on the other data we have collected. We may collect your information both online (for example, through your use of the Outreach Platform) and offline (for example over the phone) and we may combine information collected from disparate sources.\n The personal information we collect includes the following categories:","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"db7817e725416063a193da67ed5d513d2f8490b64df64e94d162b25a1343a618"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.outreach.ai/privacy-statement"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" If you are in Switzerland, the United Kingdom or the European Union, you may have the right to: \n You can request access to, and rectification or erasure of, personal information;\n If any automated processing of personal information is based on your consent or a contract with you, you have a right to transfer or receive a copy of the personal information in a usable and portable format;\n If the processing of personal information is based on your consent, you can withdraw consent for future processing at any time;\n You can object to, or obtain a restriction of, the processing of personal information under certain circumstances; and\n For residents of France, you can send us specific instructions regarding the use of your data after your death.\n To make such requests, please use the contact information at the bottom of this statement. When we are processing data on behalf of another party that is the “data controller,” you should direct your request to that party. You also have the right to lodge a complaint with a supervisory authority, but we encourage you to first contact us with any questions or concerns.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"db7817e725416063a193da67ed5d513d2f8490b64df64e94d162b25a1343a618"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.outreach.ai/privacy-statement"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" If you are a California resident and the processing of personal information about you is subject to the California Consumer Privacy Act (“CCPA”), the following information also applies to you and supplements the information contained in this Privacy Statement.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"db7817e725416063a193da67ed5d513d2f8490b64df64e94d162b25a1343a618"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.outreach.ai/privacy-statement"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" Regular reviews of our information collection, storage, and processing practices, including physical security measures and digital access privileges","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"db7817e725416063a193da67ed5d513d2f8490b64df64e94d162b25a1343a618"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.outreach.ai/privacy-statement"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" Please note that as explained above, we also receive personal information about you, in the form of Client Data from our Client. We use such personal information to provide the Outreach Service to our Clients and only as instructed by the Clients. Under these circumstances, we process your information as a processor on our Clients' behalf and it is our Clients, as the controllers of the information, that determine what information we process about you and how we use it. If you have any privacy-related questions or concerns about one of our Client's privacy practices, or the choices a Client has made to share your information with us, you should contact that company or organization directly. We are not responsible for the privacy or security practices of our Clients, which may differ from those described in this Privacy Statement.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"db7817e725416063a193da67ed5d513d2f8490b64df64e94d162b25a1343a618"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.outreach.ai/privacy-statement"}]},{"@type":"PropertyValue","name":"moderation_enforcement","value":"unknown","description":"Outreach may be required to reclaim phone numbers with, or without notice, if their usage is determined to be out of compliance with any applicable laws or regulations (for example, national telecommunications regulations).\n Outreach may block calls to certain phone numbers at any time without advance notice if Outreach determines it is necessary to protect the Outreach Services, employees, customers or third parties from harm, fraud, and/or if required by applicable laws, rules or regulations.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"5e5ee9d606414f2ac0a636a4fafddda04009bb6292e46e6bef627cd813784cbe"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.outreach.ai/terms"}]},{"@type":"PropertyValue","name":"moderation_enforcement","value":"unknown","description":" If Outreach determines in its sole discretion that you or any of Your Authorized Users have violated any element of these Terms, you or Your Authorized Users’ access may be immediately suspended or terminated, up to and including the termination of the Agreement by Outreach, with or without notice. Outreach shall not be liable for any damages of any nature suffered by any user, or any third party, resulting in whole or in part from Outreach’s exercise of its rights under these Terms.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"5e5ee9d606414f2ac0a636a4fafddda04009bb6292e46e6bef627cd813784cbe"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.outreach.ai/terms"}]},{"@type":"PropertyValue","name":"moderation_enforcement","value":"unknown","description":" Outreach respects intellectual property rights of others and asks that you do as well. We will respond to notices of alleged copyright infringement that comply with the law and are properly provided to us. Such notices should be reported using our DMCA Process. Without limiting any other rights we may have, we may delete or disable access to content that is alleged to be infringing and terminate repeat infringers. Our designated agent for notice of alleged copyright infringement on the Services is:","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"5e5ee9d606414f2ac0a636a4fafddda04009bb6292e46e6bef627cd813784cbe"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.outreach.ai/terms"}]},{"@type":"PropertyValue","name":"moderation_enforcement","value":"unknown","description":"Email: legal@outreach.io ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"5e5ee9d606414f2ac0a636a4fafddda04009bb6292e46e6bef627cd813784cbe"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.outreach.ai/terms"}]},{"@type":"PropertyValue","name":"moderation_enforcement","value":"unknown","description":" Outreach may reclaim phone numbers provided to you if unused, or substantially underused, for sixty (60) days, or if rights to access and/or use of the Services is otherwise suspended, terminated, or cancelled.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"5e5ee9d606414f2ac0a636a4fafddda04009bb6292e46e6bef627cd813784cbe"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.outreach.ai/terms"}]},{"@type":"PropertyValue","name":"moderation_enforcement","value":"unknown","description":" You will not, and will not attempt to, use the Services to violate any laws or any rights of Outreach or any other person or otherwise misuse or inappropriately use the Services, and will use the Services only in a manner consistent with the Outreach Acceptable Use Policy , as it may change from time to time in our discretion.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"5e5ee9d606414f2ac0a636a4fafddda04009bb6292e46e6bef627cd813784cbe"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.outreach.ai/terms"}]},{"@type":"PropertyValue","name":"moderation_enforcement","value":"unknown","description":" You shall not use Outreach Voice in the following ways:\n to re-sell voice services;\n making calls other than for normal business purposes to artificially increase call volumes;\n in a manner that is threatening, abusive, harassing, defamatory, libelous, deceptive or invades another person's privacy;\n that violates any local, state, federal, national or international laws, rules, or regulations or otherwise exposes Outreach to criminal liability; or\n in a manner that adversely affects the Outreach Services or other customers.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"5e5ee9d606414f2ac0a636a4fafddda04009bb6292e46e6bef627cd813784cbe"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.outreach.ai/terms"}]},{"@type":"PropertyValue","name":"data_retention","value":"unknown","description":" The Agreement shall begin on the effective date as specified in your Order (“Order Effective Date”) and shall continue as specified in your Order (the “Initial Term”), automatically renewing thereafter (unless otherwise agreed to by the Parties in the applicable Order) for successive periods of twelve months each (each a “Renewal Term”, and together with the Initial Term, the “Term”) unless earlier terminated by the Parties in accordance with the Agreement. We reserve the right to suspend or terminate the Services in whole or part at any time, with or without cause, and with or without notice, without incurring liability of any kind. For example, we may suspend or terminate your use if you are not complying with the Agreement, or if you use the Services in any way that may cause us legal liability or disrupt others' use of the Services or damage to our business or reputation, or for any other reason. If we suspend or terminate your use, we will try to let you know in advance and help you retrieve data, though there may be some cases (for example, repeatedly or flagrantly violating the Agreement, a court order, or danger to other users) where we may suspend or terminate immediately. You acknowledge that if your access to the Services is suspended or terminated, you may no longer have access to Your Data that is stored with the Service. Either Party may terminate the autorenewal of the Agreement and/or the autorenewal of any Order upon written notice to the other Party, which notice is given at least thirty (30) days prior to the end of the applicable then-current Initial Term or Renewal Term, as the case may be. ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"5e5ee9d606414f2ac0a636a4fafddda04009bb6292e46e6bef627cd813784cbe"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.outreach.ai/terms"}]},{"@type":"PropertyValue","name":"data_retention","value":"unknown","description":"If notice of termination is not provided within such time frame, the subscriptions under the then-current Order(s) will auto-renew under the existing terms and conditions of the Agreement.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"5e5ee9d606414f2ac0a636a4fafddda04009bb6292e46e6bef627cd813784cbe"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.outreach.ai/terms"}]},{"@type":"PropertyValue","name":"data_retention","value":"unknown","description":" Outreach will retain personal information we process for as long as reasonably necessary to fulfill the purposes outlined in this Privacy Statement, comply with legal \n If you wish to cancel your account or request that we no longer use your information to provide you Services, you may delete your account. \n Please note that Outreach may retain your personal information for longer where there is a legal, tax or accounting obligation, contractual, or legitimate interest, including resolving disputes and enforcing our agreements and rights. obligations, resolve disputes, and enforce our agreements, and for other legitimate and lawful business purposes. Because our needs can vary for different data types in the context of different services, actual retention periods can vary significantly based on criteria such as user expectations or consent, the sensitivity of the data, the availability of automated controls that enable users to delete data, and our legal or contractual obligations.\n When we no longer have an ongoing legitimate business need to process your personal information, we will either delete or anonymize it or, if this is not possible (for example, because your information has been stored in backup archives), then we will securely store your information and isolate it from any further processing until deletion is possible. Please note that Outreach will retain Client Data that we process on behalf of our Clients for as long as needed to provide services to our Clients and in accordance with our agreements with our Clients.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"db7817e725416063a193da67ed5d513d2f8490b64df64e94d162b25a1343a618"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.outreach.ai/privacy-statement"}]},{"@type":"PropertyValue","name":"tier_differences","value":"unknown","description":" Use of Outreach Voice by Your Authorized Users may be subject to the payment of additional fees and charges, including, without limitation, charges for phone calls and phone numbers as detailed at https://www.outreach.ai/outreach-voice-pricing , as may be updated from time to time. Customers can get up to date information on pricing at https://www.outreach.ai/outreach-voice-pricing .\n Outreach Voice , including unlimited calling plans, is designed for normal commercial use. Normal commercial use is defined as up to 3000 minutes of calls per user per month. Outreach may charge for excessive usage over 3,000 minutes per month by any users, including unlimited calling plan users, at the rates listed at https://www.outreach.ai/outreach-voice-pricing.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"5e5ee9d606414f2ac0a636a4fafddda04009bb6292e46e6bef627cd813784cbe"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.outreach.ai/terms"}]},{"@type":"PropertyValue","name":"tier_differences","value":"unknown","description":" All payments are to be paid in accordance with the Agreement. For any questions regarding billing please contact Outreach at billing@outreach.io . Unless otherwise indicated on an Order Form or Statement of Work (“SOW”), all fees will be due and payable upon commencement of the Services (“Service Fees”). If you fail to pay Service Fees within five (5) business days of notice to you that payment is due or delinquent, or if you do not update payment information upon request, we may suspend or terminate access to the Services by you or your Authorized Users.\n If during the then-current Initial Term or Renewal Term of the applicable Order (as the case may be) you increase the quantity of Outreach Services you are purchasing via an expansion Order Form or (if applicable) a request to the online Outreach Support Portal, Outreach will invoice you for such increase, at the then-current pricing, pro-rated for the remainder of such Initial or Renewal Term. Outreach shall not be obligated to consider modifications to the Services in your subscription for the upcoming Renewal Term, unless you have given notice of such requested changes, at least 30 days prior to the end of your then-current Initial Term or Renewal Term, as the case may be. Except as otherwise set forth in the Agreement, Order(s) are non-cancelable and non-refundable.\n You will pay all applicable sales, use, service, value-added, consumption or other taxes associated with the Services you purchase. ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"5e5ee9d606414f2ac0a636a4fafddda04009bb6292e46e6bef627cd813784cbe"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.outreach.ai/terms"}]},{"@type":"PropertyValue","name":"indemnity_liability","value":"unknown","description":" The Services may contain links to websites or resources of others. We do not endorse and are not responsible or liable for their accuracy, availability, content, products, services or anything else. You are solely responsible for your use of any such websites or resources. Also, if we provide you with any Software under an open source license, there may be provisions in those licenses that conflict with the Agreement, in which case the open source provisions will apply with respect to the code to which those provisions apply.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"5e5ee9d606414f2ac0a636a4fafddda04009bb6292e46e6bef627cd813784cbe"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.outreach.ai/terms"}]},{"@type":"PropertyValue","name":"indemnity_liability","value":"unknown","description":" Your indemnity to us: you will defend and hold us and our affiliates, employees, officers, directors, agents, successors and assigns, harmless at your own expense, against any and all third party liability (including damages, recoveries, deficiencies, interest, penalties and legal fees), directly or indirectly arising from or in connection with: (i) Your Data; (ii) your violation of any third party rights (including third party intellectual property rights or privacy rights); and (iii) your use of the Services in any way contrary to the Agreement.\n Our indemnity to you: We will defend and hold you and your employees, officers, directors, agents, successors and assigns, harmless at our own expense, against any and all third party liability (including damages, recoveries, deficiencies, interest, penalties and legal fees), directly or indirectly arising from or in connection with any third party claims that the Services infringe or misappropriate the intellectual property rights of a third party. We shall have no liability under this section to the extent that an alleged infringement of Intellectual Property Rights arises from (i) use of the Outreach Services and/or Software in combination with other equipment or software not provided or approved by us in writing, if such claim would have been avoided but for such combined use; (ii) any modification to the Software made by you or any other third party not approved by us in writing or permitted under the Agreement; (iii) your failure to install any Software updates provided by us; or (iv) use of the Outreach Services and/or Software other than in the manner permitted or authorized under the Agreement. ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"5e5ee9d606414f2ac0a636a4fafddda04009bb6292e46e6bef627cd813784cbe"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.outreach.ai/terms"}]},{"@type":"PropertyValue","name":"indemnity_liability","value":"unknown","description":" TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL OUTREACH, ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, SUPPLIERS OR LICENSORS BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, EXEMPLARY OR CONSEQUENTIAL (INCLUDING LOSS OF USE, DATA, BUSINESS, OR PROFITS) DAMAGES, REGARDLESS OF LEGAL THEORY, WHETHER OR NOT OUTREACH HAS BEEN WARNED OF THE POSSIBILITY OF SUCH DAMAGES, AND EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE. THE AGGREGATE LIABILITY OF OUTREACH TO YOU, ANY AFFILIATE OR ANY THIRD PARTY FOR ALL CLAIMS RELATING TO THE SERVICES OR CONNECTED WITH THE AGREEMENT, REGARDLESS OF THE DAMAGES THEORY, WILL NOT EXCEED THE FEES PAID OR OWING TO OUTREACH UNDER THE AGREEMENT IN THE TWELVE (12) MONTHS PRECEDING THE DATE THE CLAIM AROSE. THE LIMITATION OF LIABILITY PROVIDED IN THIS PARAGRAPH WILL APPLY IN THE AGGREGATE TO YOU AND YOUR AFFILIATES AND SHALL NOT BE CUMULATIVE. THE PARTIES ACKNOWLEDGE AND AGREE THAT THE PURPOSE OF THIS PARAGRAPH IS TO PROVIDE FOR THE ALLOCATION OF RISK AND LIMIT POTENTIAL LIABILITY GIVEN THE FEES PAID, WHICH WOULD HAVE BEEN SUBSTANTIALLY HIGHER IF WE WERE TO ASSUME ANY FURTHER LIABILITY THAN PROVIDED FOR HEREIN.\n Some states do not allow the types of limitations in this paragraph, so they may not apply to you. IN THOSE JURISDICTIONS, OUTREACH’S LIABILITY WILL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.\n In addition, Outreach and its authorized personnel may require access to Your Data or account for the purposes of assisting you with any step of your account setup or any other troubleshooting, including attaining e-mail connectivity. ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"5e5ee9d606414f2ac0a636a4fafddda04009bb6292e46e6bef627cd813784cbe"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.outreach.ai/terms"}]},{"@type":"PropertyValue","name":"indemnity_liability","value":"unknown","description":" Outreach Voice is not intended for making calls to any emergency services (for example, 911 or E911 calls). You are responsible for assuring that all employees, agents, and other persons utilizing Outreach Voice are aware of this limitation and for providing appropriate emergency calling capability. Outreach is not liable for any claims, damages or losses, and users hereby waive any and all such claims or causes of action, arising from or relating to use of Outreach Voice to make emergency calls.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"5e5ee9d606414f2ac0a636a4fafddda04009bb6292e46e6bef627cd813784cbe"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.outreach.ai/terms"}]},{"@type":"PropertyValue","name":"indemnity_liability","value":"unknown","description":"The Services are not intended for use by you if you are under 18 years of age. By agreeing to these Terms, you are representing to us that you are over 18.\n The Services are subject to the trade laws and regulations of the United States and other countries, including the Export Administration Regulations (EAR, 15 CFR Part 730 et seq.) and the sanctions programs administered by the Office of Foreign Assets Control (OFAC, 31 CFR Part 500).\n You will not import, export, re-export, transfer or otherwise use the Services in violation of these laws and regulations, including by engaging in any unauthorized dealing involving (i) a U.S. embargoed country, (ii) a party included on any restricted person list, such as the OFAC Specially Designated Nationals List, or the Commerce Department’s Denied Persons List or Entity List, or (iii) the design, development, manufacture, or production of nuclear, missile, or chemical or biological weapons. By using the Services, you represent and warrant that you are not located in any such country or on any such list.\n You will not engage in activity that would cause Outreach to be in violation of these laws and regulations, and will indemnify Outreach for any fines, penalties or other liabilities incurred by Outreach for your failure to comply with this provision.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"5e5ee9d606414f2ac0a636a4fafddda04009bb6292e46e6bef627cd813784cbe"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.outreach.ai/terms"}]},{"@type":"PropertyValue","name":"indemnity_liability","value":"unknown","description":"In the event that your right to continue using the Services and/or Software are likely to be enjoined in our sole discretion we may (A) attempt to obtain the right for you to continue to use the Services and Software; or (B) replace or modify the Services and/or Software so that they no longer infringe but function substantially equivalently or (C) if neither (A) or (B) is commercially practicable, we shall have the right to terminate the Agreement and the license granted hereunder, and within thirty (30) days of the return of all Confidential Information to us by you, and return of Your Data to you, refund to you all unearned fees paid by you, if any, for any Services not yet performed. THE PROVISIONS OF THIS SECTION STATE THE SOLE, EXCLUSIVE, AND ENTIRE LIABILITY OF OUTREACH TO YOU, AND YOUR SOLE REMEDY, WITH RESPECT TO THE INFRINGEMENT OR MISAPPROPRIATION OF THIRD-PARTY INTELLECTUAL PROPERTY RIGHTS.\n The Party seeking indemnification under the Agreement will: (i) give the indemnifying Party prompt written notice of the claim, (ii) tender to the indemnifying Party control of the defense and settlement of the claim, and (iii) cooperate with the indemnifying Party in defending or settling the claim. The indemnified Party will have the right to participate at its own expense in any indemnification action or related settlement negotiations using counsel of its own choice. Neither Party may consent to the entry of any judgment or enter into any settlement that adversely affects the rights or interests of the other Party without that Party’s prior written consent, which may not be unreasonably withheld.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"5e5ee9d606414f2ac0a636a4fafddda04009bb6292e46e6bef627cd813784cbe"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.outreach.ai/terms"}]},{"@type":"PropertyValue","name":"indemnity_liability","value":"unknown","description":" Outreach warrants that: (i) it will perform the Services in accordance with the then-current Support and Service Level Agreement (as detailed in the applicable Order), as may be updated from time to time; (ii) it will provide the Services in a professional manner, consistent with recognized industry security standards and good commercial practices; (iii) it will comply with all applicable law, and will be duly licensed and otherwise authorized to provide the Services; and (iv) it has the authority and right to enter into the Agreement and to observe and perform its respective obligations contained in the Agreement.\n Customer warrants that it has the authority and right to enter into the Agreement and to observe and perform its respective obligations contained in the Agreement.\n WITH THE EXCEPTION OF THOSE EXPRESS WARRANTIES MADE IN THIS SECTION, TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUTREACH DISCLAIMS ALL WARRANTIES WHETHER EXPRESS, IMPLIED OR STATUTORY.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"5e5ee9d606414f2ac0a636a4fafddda04009bb6292e46e6bef627cd813784cbe"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.outreach.ai/terms"}]},{"@type":"PropertyValue","name":"confidentiality","value":"unknown","description":"“Confidential Information” means all information, material and data of the Disclosing Party which (i) is labeled or designated in writing as confidential or proprietary, (ii) the Receiving Party is advised is proprietary or confidential, or (iii) in view of the nature of such information and/or the circumstances of its disclosure, the Receiving Party knows or reasonably should know is confidential or proprietary. Confidential Information includes, without limitation, the terms and conditions of the Agreement, the Services, Your Data, and all information relating to the Disclosing Party’s business plans, marketing plans, customers, technology, employee and organizational information, product designs, product plans and financial information.\n These confidentiality obligations will not apply to any information which (i) is or becomes publicly known without any fault of or participation by the Receiving Party or its Representatives; (ii) was in Receiving Party's possession prior to the time it was received from Disclosing Party or came into Receiving Party's possession thereafter, in each case lawfully obtained from a source other than Disclosing Party or its Representatives and not subject to any obligation of confidentiality or restriction on use; (iii) is required to be disclosed by judicial, arbitral or governmental order or process or operation of law, in which event the Receiving Party will, unless prohibited by law, notify the Disclosing Party of the requirement of disclosure before making such disclosure and will comply with any protective order or other limitation on disclosure obtained by the Disclosing Party; or (iv) is independently developed by the Receiving Party without reference to the Disclosing Party's Confidential Information.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"5e5ee9d606414f2ac0a636a4fafddda04009bb6292e46e6bef627cd813784cbe"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.outreach.ai/terms"}]},{"@type":"PropertyValue","name":"confidentiality","value":"unknown","description":" During the Term of the Agreement and for a period of one (1) year thereafter (except for trade secrets, which shall be held in confidence for so long as they constitute trade secrets, and confidentiality obligations as required by applicable law), each Party (the “Receiving Party”) that receives Confidential Information (as defined below) of the other Party (the \"Disclosing Party\") will not use, other than in connection with the provision or receipt of the Services, or disclose to anyone, other than officers, employees, contractors, or representatives of the Receiving Party with a need to know for purposes of the Agreement and who are subject to confidentiality obligations no less stringent than the terms of the Agreement (“Representatives”), any Confidential Information disclosed to the Receiving Party by or on behalf of the Disclosing Party. The Receiving Party will safeguard disclosure of such Confidential Information to the same extent that Receiving Party safeguards its own Confidential Information, but in any case will at a minimum use reasonable care. Upon request of the Disclosing Party, the Receiving Party will promptly return to the Disclosing Party or destroy, certifying in writing to the Disclosing Party the destruction of such Confidential Information, the Disclosing Party’s Confidential Information in its possession or under its control.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"5e5ee9d606414f2ac0a636a4fafddda04009bb6292e46e6bef627cd813784cbe"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.outreach.ai/terms"}]},{"@type":"PropertyValue","name":"subprocessors_data_sharing","value":"unknown","description":"Outreach will pay all taxes on its income and all taxes and insurance associated with its personnel.\n Payments made by credit card or debit card may be billed and processed by an agent on behalf of Outreach. Such agent shall act solely as a billing and processing agent for and on behalf of Outreach and shall not be construed to be providing the Service. If you mandate the use of any specific payment portal or other processing agent which charges a fee to Outreach of any kind, you shall be invoiced the cost of such fee and obligated to pay it.\n After the Initial Term, the Service Fees are subject to change and may be changed upon notice to you at least sixty (60) days prior to the start of any Renewal Term (as defined below).","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"5e5ee9d606414f2ac0a636a4fafddda04009bb6292e46e6bef627cd813784cbe"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.outreach.ai/terms"}]},{"@type":"PropertyValue","name":"subprocessors_data_sharing","value":"unknown","description":" Compliance with Laws and Law Enforcement Requests; Protection of Outreach's Rights. We may disclose to any competent law enforcement body, regulatory, government agency, court or other third party data stored in your Outreach account and information about you that we process only when we have a good faith belief that disclosure is reasonably necessary to (a) comply with a law, regulation, or compulsory legal request, such as to comply with a subpoena; (b) protect the safety of any person from death or serious bodily injury; (c) prevent fraud or abuse of Outreach or its users; or (d) to protect Outreach's rights. \n Business Transfers. Your personal information may be transferred to potential or actual buyers (and their agents and advisers) in connection with a merger, acquisition, or sale of all or a portion of our assets, in which case we will inform the buyer it must use your personal information only for the purposes disclosed in this Privacy Statement.\n Please note that some of our services also include integrations, references, or links to services provided by third parties whose privacy practices differ from ours. If you provide personal information to any of those third parties, or allow us to share personal information with them, that data is governed by their privacy statements.\n Finally, we may disclose de-identified information in accordance with applicable law.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"db7817e725416063a193da67ed5d513d2f8490b64df64e94d162b25a1343a618"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.outreach.ai/privacy-statement"}]},{"@type":"PropertyValue","name":"subprocessors_data_sharing","value":"unknown","description":" We do not disclose your personal information except as approved by you or as otherwise described in this Privacy Statement. In the preceding 12 months, we have disclosed the following categories of personal information described above for the business purposes described in this Privacy Statement:\n Identifiers such as those set forth above;\n Internet or other electronic network activity information;\n Demographic information / Classification characteristics;\n Commercial information;\n Geo-location data;\n Audio, video and other electronic data;","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"db7817e725416063a193da67ed5d513d2f8490b64df64e94d162b25a1343a618"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.outreach.ai/privacy-statement"}]},{"@type":"PropertyValue","name":"subprocessors_data_sharing","value":"unknown","description":" Profiles and inferences.\n Under the CCPA, a \"sale\" is defined very broadly and includes a wide array of data sharing. As the term is defined by the CCPA, we “sold” the following categories of personal information in the last 12 months: identifiers/contact information, Internet or other electronic network activity information, and inferences drawn from the above. We “sold” such information to event sponsors, advertising networks and data analytics providers. The business purposes of “selling” personal information is for third-party companies to perform services on our behalf, such as marketing, advertising, and audience measurement. We do not have any actual knowledge that we \"sell\" the personal information of consumers under 16 years of age.\n Most modern web browsers give you the option to send a Do Not Track signal to the sites you visit, indicating that you do not wish to be tracked. However, there is no accepted standard for how a site should respond to this signal, and we do not take any action in response to this signal.\n If you are a California resident our default cookie settings may constitute a sale of personal information. You can change your cookie settings using our cookie consent management tool here .\n To opt out of all other sales/sharing of your data with third parties for the purposes described above, please complete the form here .","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"db7817e725416063a193da67ed5d513d2f8490b64df64e94d162b25a1343a618"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.outreach.ai/privacy-statement"}]},{"@type":"PropertyValue","name":"subprocessors_data_sharing","value":"unknown","description":" From time to time, we may receive personal information about you from third party sources but only when these third parties have confirmed to us that they either have your consent or are otherwise legally permitted or required to disclose this information to us. This typically includes:\n Data Supplementation. We may receive additional demographic information (including your company, job title or business contact details) about you from other sources, including publicly available databases or third parties such as lead generation providers or business intelligence platforms from whom we have purchased data. We combine this data with information we already have about you. This helps us to maintain and improve the accuracy and relevance of our records, identify new opportunities, and send you information about products and services that may be of interest to you in accordance with your marketing preferences.\n Sign-in information: If you log in to our Services using a third-party sign-in service (such as LinkedIn), we will collect information from that sign-in service that you give us permission to receive. This may include information such as your name, social media profile and location. We only collect this information to provide the Services to you. Please refer to the privacy settings of the third-party sign-in service you use to manage the information that is shared.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"db7817e725416063a193da67ed5d513d2f8490b64df64e94d162b25a1343a618"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.outreach.ai/privacy-statement"}]},{"@type":"PropertyValue","name":"subprocessors_data_sharing","value":"unknown","description":" We disclose personal information with your consent or as we determine necessary to complete your transactions or provide the services you have requested or authorized. In addition, we may disclose your personal information to the following categories of recipients:\n Vendors, service providers and partners. We may use certain trusted third-party vendors, service providers and partners who provide data processing services to us (including but not limited to data storage, maintenance services, database management, web analytics, payment processing, and improvement of the Service’s features). These third parties will only process your information on our behalf and for the purposes described in this Privacy Statement or for such other purposes that are notified to you prior to such disclosure.\n Third-Party Applications. Our Website includes links to other websites or applications whose privacy practices may differ from those of Outreach. For example, our website includes social media features, such as the Facebook Like button and widgets, such as the \"Share This\" button for Twitter and LinkedIn. These features allow you to share information about your activities on our Services through social media networks. This Privacy Statement does not apply to your use of any such third party plug-ins and applications and we are not responsible for how those third parties use and disclose your information. Your interactions with these features are governed by the privacy policy of the company providing it.\n","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"db7817e725416063a193da67ed5d513d2f8490b64df64e94d162b25a1343a618"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.outreach.ai/privacy-statement"}]},{"@type":"PropertyValue","name":"audit_rights_dpa_residency","value":"unknown","description":" Outreach is headquartered in Seattle, United States and has offices in Europe. You can find more about us and the Outreach Service here .","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"medium"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"db7817e725416063a193da67ed5d513d2f8490b64df64e94d162b25a1343a618"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.outreach.ai/privacy-statement"}]},{"@type":"PropertyValue","name":"audit_rights_dpa_residency","value":"unknown","description":" Outreach is a US company and our service providers are located in the US and other countries. This means that your personal information may be transferred to, and processed in, countries other than the country in which you are located. These countries may have data protection laws that are different to the laws of your country (and, in some cases, may not be as protective).However, we take appropriate safeguards to ensure that your information remains protected in accordance with this Privacy Statement and applicable data protection laws. \n Transfer of European Personal Information. \n If you are located in the European Economic Area, United Kingdom or Switzerland these safeguards include transferring your information to a country that the relevant authorities have determined provide an adequate level of protection for personal information, transferring your information subject to the Data Privacy Framework as described below or by implementing standard contractual clauses with our customers, third party service providers and partners.\n EU-U.S. / Swiss-U.S. Data Protection Framework. \n Outreach also complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) (collectively “DPF”) as set forth by the U.S. Department of Commerce. \n We have certified to the U.S. Department of Commerce that we adhere to the EU-U.S. Data Privacy Framework Principles (EU-U.S. ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"db7817e725416063a193da67ed5d513d2f8490b64df64e94d162b25a1343a618"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.outreach.ai/privacy-statement"}]},{"@type":"PropertyValue","name":"audit_rights_dpa_residency","value":"unknown","description":"DPF Principles) with regard to the processing of personal information received from the European Union in reliance on the EU-U.S. DPF and from the United Kingdom (and Gibraltar) in reliance on the UK Extension to the EU-U.S. DPF. Outreach has certified to the U.S. Department of Commerce that it adheres to the Swiss-U.S. Data Privacy Framework Principles (Swiss-U.S. DPF Principles) with regard to the processing of personal information received from Switzerland in reliance on the Swiss-U.S. DPF. If there is any conflict between the terms in this Platform Privacy Statement and the EU-U.S. DPF Principles and/or the Swiss-U.S. DPF Principles, the Principles shall govern. To learn more about the Data Privacy Framework (DPF) program, and to view our certification, please visit https://www.dataprivacyframework.gov/ .\n We are subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission.\n Pursuant to the Data Privacy Frameworks, EU, UK, and Swiss individuals have the right to obtain our confirmation of whether we maintain personal information relating to you in the United States. Upon request, we will provide you with access to the personal information that we hold about you. You may also correct, amend, or delete the personal information we hold about you. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data transferred to the United States under the Data Privacy Frameworks, should direct their query to support@outreach.io . ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"db7817e725416063a193da67ed5d513d2f8490b64df64e94d162b25a1343a618"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.outreach.ai/privacy-statement"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"unknown","description":" We may revise these Terms from time to time and the most current version will always be posted on our website. We will notify you of any change (for example via e-mail to the e-mail address associated with your account or by a notification when you sign in or by some other method). By continuing to access or use the Services after revisions become effective, you are agreeing to be bound by the revised Terms. If you do not agree to the new Terms, simply don't use the Services after the change is effective, in which case the change will not apply to you.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"5e5ee9d606414f2ac0a636a4fafddda04009bb6292e46e6bef627cd813784cbe"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.outreach.ai/terms"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"unknown","description":" Neither Party will be liable for any delay or default in its performance of any obligation under the Agreement (other than a payment obligation) caused directly or indirectly by fire, flood, act of God, acts of government, an act or omission of civil or military authority of a state or nation, strike, lockout or other labor problem, inability to secure, delay in securing or shortage of, labor, materials, supplies, transportation or energy, failures of suppliers, or by war, riot, embargo or civil disturbance, breakdown, or destruction of plant or equipment arising from any cause whatsoever, or any cause or causes beyond such Party’s reasonable control (collectively, “Force Majeure Events”). This provision will in no way impair either Party’s right to terminate the Agreement. The Agreement and the use of the Services will be governed by Washington law except for its conflicts of laws principles. All claims arising out of or relating to the Agreement or the Services must be litigated exclusively in the federal or state courts of Washington, and both Parties consent to venue and personal jurisdiction there. These Terms, together with the associated Order, constitute the entire and exclusive Agreement between you and Outreach with respect to the Services, and supersede and replace any other agreements, terms and conditions applicable to the Services. In the event of any conflict or inconsistency between a provision in these Terms and a provision in the applicable Order, the provision in the Order will take precedence and prevail. ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"5e5ee9d606414f2ac0a636a4fafddda04009bb6292e46e6bef627cd813784cbe"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.outreach.ai/terms"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"unknown","description":" Thank you for using the Outreach Services! These Terms of Service (the \"Terms\"), the associated order for Services (the “Order”), and any amendments thereto signed by you and Outreach are, together, the “Agreement” that governs your access to and use of the Outreach Services (which include the Outreach website, the Outreach hosted services, and the Software (as defined below), all together, the \"Services\"). Please read them carefully before using the Services.\n By using the Services you are agreeing to the terms and conditions of the Agreement. If you are using the Services on behalf of an organization, you are agreeing to the Agreement on behalf of that organization and representing that you have the authority to bind that organization to the Agreement. In that case, \"you\" and \"your\" will refer to that organization. Outreach and you are each a “Party” to the Agreement.\n You and Your Affiliates (as defined below), may use the Services only in accordance with the Agreement. You may use the Services only if you have the legal power and capacity to form a contract with Outreach. The Services will continue to evolve as we refine features and functionality, and we may modify the Services, in general or with respect to you, from time to time without prior notice. We may delete any content or data from the Services to meet our regulatory obligations or protect you, other Outreach Customers, and/or the Services. In connection with any Services an Affiliate receives under the Agreement, You and the Affiliate shall be jointly and severally liable for the obligations under the Agreement, including but not limited to payment obligations. ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"5e5ee9d606414f2ac0a636a4fafddda04009bb6292e46e6bef627cd813784cbe"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.outreach.ai/terms"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"unknown","description":"The Agreement creates no third party beneficiary rights. Outreach's failure to enforce a provision is not a waiver of its right to do so later. If a provision is found unenforceable the remaining provisions of the Agreement will remain in full effect and an enforceable term will be substituted to reflect our intent as closely as possible. You may not assign any of your rights under the Agreement, and any such attempt is void, but Outreach may assign its rights and obligations to any of its affiliates or subsidiaries, or to any successor in interest of any business or assets associated with the Services. Outreach may identify you as a customer in general listings of customers that Outreach may make available on its website or in promotional or marketing materials. Your Authorized Users who have access to certain additional features and functionalities of the Outreach Services to monitor and administer your Outreach account are defined herein as “Your Admin Users”. Your Admin Users may agree to additional terms related to Support requests, access to Outreach Beta programs, community forums, or other features as may be introduced by Outreach from time to time. Except as otherwise expressly set forth in the Agreement, all notices given to the Parties under the Agreement will be in writing and will be given by nationally recognized overnight courier service, certified mail (return receipt requested), facsimile or e-mail with electronic confirmation, or personal delivery, if to you at the address indicated on the applicable Order, and if to\n Outreach at:","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"5e5ee9d606414f2ac0a636a4fafddda04009bb6292e46e6bef627cd813784cbe"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.outreach.ai/terms"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"unknown","description":"DPF, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF to TRUSTe, an alternative dispute resolution provider based in the United States. If you do not receive timely acknowledgment of your DPF Principles-related complaint from us, or if we have not addressed your DPF Principles-related complaint to your satisfaction, please visit https://feedback-form.trustarc.com/watchdog/request for more information or to file a complaint. These dispute resolution services are provided at no cost to you.\n Finally, under limited circumstances and after other available dispute resolution mechanisms have been exhausted, binding arbitration is available to address certain residual complaints under the DPF not resolved by other means (for more detail, see https://www.dataprivacyframework.gov/s/article/ANNEX-I-introduction-dpf for details).","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"db7817e725416063a193da67ed5d513d2f8490b64df64e94d162b25a1343a618"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://www.outreach.ai/privacy-statement"}]}]}}