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By granting you access to and use of the Online Services, Pegasystems does not transfer any ownership rights in any Content found on the Online Services, and by furnishing information and materials through the Online Services, Pegasystems does not grant any licenses to any copyrights, patents, or any other intellectual property rights.","caution":null,"provenance":{"source_url":"https://www.pega.com/terms","snapshot_sha256":"fbecf0c3ad57c66ca5e136a3058a18e6a08b6e14a27bf3bad1fb82f059bb33d3","wayback_url":null,"deep_link":"https://www.pega.com/terms#:~:text=%20All%20text%2C%20graphics%2C,other%20intellectual%20property%20rights.","char_start":2388,"char_end":3262}},{"surface":"prompt_ownership","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" You understand that all information, data, or other materials that you or another user provide in connection with the Online Services or otherwise communicate to us, including, but not limited to, content you provide using our e-mail services, social groups, forums, communities, calendars, and other messaging or other functions designed to enable you to post information to the Online Services or to communicate with others through the Online Services (\"User-Provided Content\"), is the sole responsibility of the person from whom such User-Provided Content originated. This means that you, and not us, are responsible for all User-Provided Content that you publish, post, upload, distribute, disseminate, or otherwise make available in connection with the Online Services. We do not control, monitor, or endorse User-Provided Content and, as such, do not guarantee the accuracy, integrity, or quality of any User-Provided Content. You understand that by using the Online Services, you may be exposed to User-Provided Content that is offensive, indecent, or objectionable. Under no circumstances will we be liable in any way for any User-Provided Content, including, but not limited to, for any errors or omissions in any User-Provided Content, or for any loss or damage of any kind incurred as a result of the publication or use of any User-Provided Content published, posted, uploaded, distributed, disseminated, or otherwise made available in connection with the Online Services.","caution":null,"provenance":{"source_url":"https://www.pega.com/terms","snapshot_sha256":"fbecf0c3ad57c66ca5e136a3058a18e6a08b6e14a27bf3bad1fb82f059bb33d3","wayback_url":null,"deep_link":"https://www.pega.com/terms#:~:text=%20You%20understand%20that,with%20the%20Online%20Services.","char_start":7389,"char_end":8873}},{"surface":"output_ownership","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Pegasystems and its third-party providers own all right, title and interest to Pega GenAI and any Pega Buddy ","caution":null,"provenance":{"source_url":"https://www.pega.com/terms","snapshot_sha256":"fbecf0c3ad57c66ca5e136a3058a18e6a08b6e14a27bf3bad1fb82f059bb33d3","wayback_url":null,"deep_link":"https://www.pega.com/terms#:~:text=%20Pegasystems%20and%20its,any%20Pega%20Buddy%20","char_start":24176,"char_end":24286}},{"surface":"training_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" By submitting any User-Provided Content to Pegasystems (other than technical support requests and private account-specific community collaboration), you grant (or warrant that the owner of such rights has expressly granted) Pega a perpetual, royalty-free, irrevocable, nonexclusive right and license to use, reproduce, display, perform, modify, adapt, publish, transmit, create derivative works from, or distribute (or have distributed) such User-Provided Content in any form, medium, or technology now known or later developed without compensation to you, subject to our Privacy Statement. You represent and warrant that: (a) all \"moral rights\" that you may have in such User-Provided Content have been voluntarily waived by you and that Pegasystems is free to use any ideas, concepts, know-how, or techniques that you submit to us for any purpose, other than using Blueprint Inputs for any purpose not permitted in the Blueprint Terms; and (b) all User-Provided Content that you submit is accurate, does not violate these Terms of Use, and will not cause injury to any person or entity. You also represent and warrant that you own or otherwise control all rights in and to any such User-Provided Content, and that our publication or use of your User-Provided Content will not infringe or violate the rights of any third party.","caution":null,"provenance":{"source_url":"https://www.pega.com/terms","snapshot_sha256":"fbecf0c3ad57c66ca5e136a3058a18e6a08b6e14a27bf3bad1fb82f059bb33d3","wayback_url":null,"deep_link":"https://www.pega.com/terms#:~:text=%20By%20submitting%20any,of%20any%20third%20party.","char_start":10632,"char_end":11961}},{"surface":"commercial_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Except as expressly provided in these Terms of Use, no part of the Online Services and no Content may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, or distributed in any way (including “mirroring”) to any other computer, server, website, or other medium for publication or distribution or for any commercial enterprise, without Pegasystems’ express prior written consent. Notwithstanding the foregoing, you may view, use, download, and print selected portions of the Online Services solely for your own personal, noncommercial, informational use; provided that you do not republish such Content and that you keep intact all copyright, trademark, service mark, attribution, patent, and other proprietary notices.","caution":null,"provenance":{"source_url":"https://www.pega.com/terms","snapshot_sha256":"fbecf0c3ad57c66ca5e136a3058a18e6a08b6e14a27bf3bad1fb82f059bb33d3","wayback_url":null,"deep_link":"https://www.pega.com/terms#:~:text=%20Except%20as%20expressly,and%20other%20proprietary%20notices.","char_start":3264,"char_end":4038}},{"surface":"commercial_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Any materials uploaded to the Online Services may be subject to posted limitations on usage, reproduction, and/or dissemination; you are responsible for adhering to such limitations if you wish to use, reproduce, or disseminate the materials.","caution":null,"provenance":{"source_url":"https://www.pega.com/terms","snapshot_sha256":"fbecf0c3ad57c66ca5e136a3058a18e6a08b6e14a27bf3bad1fb82f059bb33d3","wayback_url":null,"deep_link":"https://www.pega.com/terms#:~:text=%20Any%20materials%20uploaded,or%20disseminate%20the%20materials.","char_start":16734,"char_end":16977}},{"surface":"commercial_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" containing a solicitation of funds, a promotion, an advertisement, a solicitation to purchase goods or services, a solicitation of other users to use, join, or become a member of any commercial service or other organization, or any other commercial matter, unless the Online Service at issue specifically allows such User-Provided Content;","caution":null,"provenance":{"source_url":"https://www.pega.com/terms","snapshot_sha256":"fbecf0c3ad57c66ca5e136a3058a18e6a08b6e14a27bf3bad1fb82f059bb33d3","wayback_url":null,"deep_link":"https://www.pega.com/terms#:~:text=%20containing%20a%20solicitation,allows%20such%20User-Provided%20Content%3B","char_start":12504,"char_end":12844}},{"surface":"commercial_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" If designated in an applicable Schedule or other valid agreement between you and Pega, Pega will provide you with a license to use Pega GenAI for use with a Pega Buddy within the Scope of Use of such Schedule or agreement. 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Your license and use of, and rights and responsibilities for, any software downloaded through the Online Services will be governed by the terms and conditions of such separate agreement and not by these Terms of Use.","caution":null,"provenance":{"source_url":"https://www.pega.com/terms","snapshot_sha256":"fbecf0c3ad57c66ca5e136a3058a18e6a08b6e14a27bf3bad1fb82f059bb33d3","wayback_url":null,"deep_link":"https://www.pega.com/terms#:~:text=%20The%20Online%20Services,these%20Terms%20of%20Use.","char_start":17647,"char_end":18148}},{"surface":"commercial_use","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":" Information that Pegasystems publishes on the Online Services may contain references to Pegasystems products, programs, and services that are not advertised or offered in your country. You acknowledge and agree that such references do not imply that Pega intends to offer such products, programs, or services in your country. Consult your local Pegasystems business contact for information regarding the products, programs, and services that are available to you.","caution":null,"provenance":{"source_url":"https://www.pega.com/terms","snapshot_sha256":"fbecf0c3ad57c66ca5e136a3058a18e6a08b6e14a27bf3bad1fb82f059bb33d3","wayback_url":null,"deep_link":"https://www.pega.com/terms#:~:text=%20Information%20that%20Pegasystems,are%20available%20to%20you.","char_start":6077,"char_end":6541}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" The Payment Card Industry Data Security Standard (PCI DSS) is a set of security standards designed to ensure that ALL companies that accept, process, store or transmit credit card information maintain a secure environment.","caution":null,"provenance":{"source_url":"https://www.pega.com/trust","snapshot_sha256":"1837c0766b783b72f758e42883f7c6ce9b2a1803d5025f4cccb98a20a072df31","wayback_url":null,"deep_link":"https://www.pega.com/trust#:~:text=%20The%20Payment%20Card,maintain%20a%20secure%20environment.","char_start":30268,"char_end":30491}},{"surface":"privacy_data_use","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":" Manage user and system data access with role-based controls to Pega Cloud Environment(s). 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Pegasystems logs, usage, telemetry and diagnostic data. Except as provided herein, Pegasystems will not acquire any title or interest from you in or to your Data or third-party products. ","caution":null,"provenance":{"source_url":"https://www.pega.com/terms","snapshot_sha256":"fbecf0c3ad57c66ca5e136a3058a18e6a08b6e14a27bf3bad1fb82f059bb33d3","wayback_url":null,"deep_link":"https://www.pega.com/terms#:~:text=%20You%20acknowledge%20that,or%20third-party%20products.%20","char_start":22030,"char_end":22461}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" You represent and warrant that you comply with all applicable data privacy laws and regulations in relation to your data, including, without limitation, that it has provided any necessary notices and obtained any necessary consents relating to your collection and use of such Data with Pega GenAI. ","caution":null,"provenance":{"source_url":"https://www.pega.com/terms","snapshot_sha256":"fbecf0c3ad57c66ca5e136a3058a18e6a08b6e14a27bf3bad1fb82f059bb33d3","wayback_url":null,"deep_link":"https://www.pega.com/terms#:~:text=%20You%20represent%20and,with%20Pega%20GenAI.%20","char_start":23875,"char_end":24174}},{"surface":"privacy_data_use","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":" Click here to view the Privacy Statement.","caution":null,"provenance":{"source_url":"https://www.pega.com/terms","snapshot_sha256":"fbecf0c3ad57c66ca5e136a3058a18e6a08b6e14a27bf3bad1fb82f059bb33d3","wayback_url":null,"deep_link":"https://www.pega.com/terms#:~:text=%20Click%20here%20to%20view%20the%20Privacy%20Statement.","char_start":27207,"char_end":27249}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Our website privacy statement (“Privacy Statement”) is a part of these Terms of Use and is incorporated herein by this reference. 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Social Media Services may collect IP address, visited page details, and set a cookie or pixel to enable the feature to function properly. Social Media Services are either hosted by a third party or hosted directly on Pega’s Online Services. 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means;","caution":null,"provenance":{"source_url":"https://www.pega.com/terms","snapshot_sha256":"fbecf0c3ad57c66ca5e136a3058a18e6a08b6e14a27bf3bad1fb82f059bb33d3","wayback_url":null,"deep_link":"https://www.pega.com/terms#:~:text=%20attempt%20to%20gain,any%20other%20unauthorized%20means%3B","char_start":15269,"char_end":15609}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" your physical or electronic signature.","caution":null,"provenance":{"source_url":"https://www.pega.com/terms","snapshot_sha256":"fbecf0c3ad57c66ca5e136a3058a18e6a08b6e14a27bf3bad1fb82f059bb33d3","wayback_url":null,"deep_link":"https://www.pega.com/terms#:~:text=%20your%20physical%20or%20electronic%20signature.","char_start":5208,"char_end":5247}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" a description of the material on the Online Services that you believe to be infringing your 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","caution":null,"provenance":{"source_url":"https://www.pega.com/terms","snapshot_sha256":"fbecf0c3ad57c66ca5e136a3058a18e6a08b6e14a27bf3bad1fb82f059bb33d3","wayback_url":null,"deep_link":"https://www.pega.com/terms#:~:text=%20You%20acknowledge%20and,any%20Generative%20AI.%20","char_start":24581,"char_end":24735}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Note that there are legal consequences for filing a fraudulent or bad faith copyright take-down notice or counter-notice, so you should be sure that all of the information that you are attesting to is accurate before submitting it to our Copyright Agent.","caution":null,"provenance":{"source_url":"https://www.pega.com/terms","snapshot_sha256":"fbecf0c3ad57c66ca5e136a3058a18e6a08b6e14a27bf3bad1fb82f059bb33d3","wayback_url":null,"deep_link":"https://www.pega.com/terms#:~:text=%20Note%20that%20there,to%20our%20Copyright%20Agent.","char_start":5444,"char_end":5699}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" You acknowledge that Pegasystems has no duty or obligation to keep any Content on the Online Services accurate, current, or complete and agree that your reliance on any such Content is at your own risk. Although Pegasystems makes best efforts to maintain the accuracy of the Online Services, it does not represent or warrant that they are error-free.","caution":null,"provenance":{"source_url":"https://www.pega.com/terms","snapshot_sha256":"fbecf0c3ad57c66ca5e136a3058a18e6a08b6e14a27bf3bad1fb82f059bb33d3","wayback_url":null,"deep_link":"https://www.pega.com/terms#:~:text=%20You%20acknowledge%20that,that%20they%20are%20error-free.","char_start":5724,"char_end":6075}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Certain areas of the Online Services may contain formal and informal documentation relating to Pega's products, along with materials drafted by third parties. Any Pegasystems warranties as to its products' conformance with specifications and documentation that may be found in your software license agreement apply ONLY TO the documentation that is provided to you in conjunction with the product. In the event of a conflict between formal documentation found on the Online Services and formal documentation provided to you with your product, the latter shall prevail.","caution":null,"provenance":{"source_url":"https://www.pega.com/terms","snapshot_sha256":"fbecf0c3ad57c66ca5e136a3058a18e6a08b6e14a27bf3bad1fb82f059bb33d3","wayback_url":null,"deep_link":"https://www.pega.com/terms#:~:text=%20Certain%20areas%20of,the%20latter%20shall%20prevail.","char_start":17054,"char_end":17623}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" You acknowledge and agree that you cannot and will not attempt to hold us, our suppliers, affiliates, subsidiaries, joint ventures, third-party service providers, and our respective employees, contractors, agents, officers, and directors responsible for any liability, claims, or expenses arising from your failure to comply with this section.","caution":null,"provenance":{"source_url":"https://www.pega.com/terms","snapshot_sha256":"fbecf0c3ad57c66ca5e136a3058a18e6a08b6e14a27bf3bad1fb82f059bb33d3","wayback_url":null,"deep_link":"https://www.pega.com/terms#:~:text=%20You%20acknowledge%20and,comply%20with%20this%20section.","char_start":21053,"char_end":21397}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" You acknowledge that Generative AI, including Pega GenAI, may produce odd, incorrect, inaccurate, or unintended results and such results may be offensive or discriminatory. 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You acknowledge and agree that we are not responsible for the accuracy, copyright compliance, legality, decency, or any other aspect of such websites and applications that are not under our control, and that you will not hold us responsible for any harm that may arise based on your access to or use of any linked website or application.","caution":null,"provenance":{"source_url":"https://www.pega.com/terms","snapshot_sha256":"fbecf0c3ad57c66ca5e136a3058a18e6a08b6e14a27bf3bad1fb82f059bb33d3","wayback_url":null,"deep_link":"https://www.pega.com/terms#:~:text=%20The%20Online%20Services,linked%20website%20or%20application.","char_start":27301,"char_end":27924}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" UNDER NO CIRCUMSTANCES SHALL WE BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, OR DAMAGES FOR LOSS OF PROFITS, REVENUE, DATA, OR USE, INCURRED BY YOU OR ANY THIRD PARTY, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE ACCESS TO, USE OF, OR INABILITY TO USE THE ONLINE SERVICES. THIS LIMITATION APPLIES WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.","caution":null,"provenance":{"source_url":"https://www.pega.com/terms","snapshot_sha256":"fbecf0c3ad57c66ca5e136a3058a18e6a08b6e14a27bf3bad1fb82f059bb33d3","wayback_url":null,"deep_link":"https://www.pega.com/terms#:~:text=%20UNDER%20NO%20CIRCUMSTANCES,POSSIBILITY%20OF%20SUCH%20DAMAGES.","char_start":29113,"char_end":29637}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" You agree to defend, indemnify, and hold us, our suppliers, affiliates, subsidiaries, joint ventures, third-party service providers, and our respective employees, contractors, agents, officers, and directors harmless from any and all liability, claims, and expenses (including reasonable attorneys' fees) that arise out of or are related to your violation of these Terms of Use, your submission of any User-Provided Content, or your use of the Online Services, including the accuracy or completeness of any products, programs, and services received by you, or any data, information, service, report, analysis, or publication derived therefrom.","caution":null,"provenance":{"source_url":"https://www.pega.com/terms","snapshot_sha256":"fbecf0c3ad57c66ca5e136a3058a18e6a08b6e14a27bf3bad1fb82f059bb33d3","wayback_url":null,"deep_link":"https://www.pega.com/terms#:~:text=%20You%20agree%20to,or%20publication%20derived%20therefrom.","char_start":29661,"char_end":30305}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" THE ONLINE SERVICES AND ALL INFORMATION AND CONTENT INCLUDED IN OR AVAILABLE THROUGH THE ONLINE SERVICES ARE PROVIDED \"AS IS\" AND \"AS AVAILABLE\" FOR YOUR USE. THE ONLINE SERVICES AND ALL INFORMATION AND CONTENT INCLUDED IN OR AVAILABLE THROUGH THE ONLINE SERVICES ARE PROVIDED WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NONINFRINGEMENT. PEGASYSTEMS DOES NOT WARRANT THAT THE INFORMATION AND CONTENT INCLUDED IN OR AVAILABLE THROUGH THE ONLINE SERVICES ARE ACCURATE, CURRENT, COMPLETE, OR ERROR-FREE; THAT THE ONLINE SERVICES WILL BE AVAILABLE AT ANY PARTICULAR TIME OR LOCATION; THAT ANY DEFECTS OR ERRORS WILL BE CORRECTED; THAT THE ONLINE SERVICES ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; OR THAT ANY REPORTED PROBLEMS MAY BE RESOLVED WITH THE USE OF ANY INFORMATION THAT PEGASYSTEMS PROVIDES THROUGH THE ONLINE SERVICES. YOUR USE OF THE ONLINE SERVICES IS AT YOUR SOLE RISK. 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As used herein, Confidential Information shall not include information that: (a) is or becomes a part of the public domain through no act or omission of a user; (b) was in a user's lawful possession prior to the disclosure and had not been obtained by the user either directly or indirectly from Pega; or (c) is lawfully disclosed to a user by a third party without restriction on disclosure.","caution":null,"provenance":{"source_url":"https://www.pega.com/terms","snapshot_sha256":"fbecf0c3ad57c66ca5e136a3058a18e6a08b6e14a27bf3bad1fb82f059bb33d3","wayback_url":null,"deep_link":"https://www.pega.com/terms#:~:text=%20By%20virtue%20of,without%20restriction%20on%20disclosure.","char_start":18169,"char_end":19217}},{"surface":"confidentiality","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" You shall ensure that the same degree of care is used to prevent the unauthorized use, dissemination, or publication of the Confidential Information as you use to protect your own confidential information of a like nature, but in no event shall the safeguards for protecting such Confidential Information be less than a reasonably prudent business would exercise under similar circumstances. You shall take prompt and appropriate action to prevent unauthorized use or disclosure of such Confidential Information.","caution":null,"provenance":{"source_url":"https://www.pega.com/terms","snapshot_sha256":"fbecf0c3ad57c66ca5e136a3058a18e6a08b6e14a27bf3bad1fb82f059bb33d3","wayback_url":null,"deep_link":"https://www.pega.com/terms#:~:text=%20You%20shall%20ensure,of%20such%20Confidential%20Information.","char_start":19824,"char_end":20337}},{"surface":"confidentiality","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" You agree that you will, at all times: (a) take all steps reasonably necessary to hold the Confidential Information in trust and confidence; (b) not use the Confidential Information in any manner or for any purpose not expressly permitted by these Terms of Use or a separate written agreement between you and Pegasystems; and (c) not disclose any such Confidential Information to any third party that is not a user without first obtaining Pegasystems’ express written consent on a case-by-case basis. You agree that these obligations and covenants are necessary and reasonable in order to protect Pega.","caution":null,"provenance":{"source_url":"https://www.pega.com/terms","snapshot_sha256":"fbecf0c3ad57c66ca5e136a3058a18e6a08b6e14a27bf3bad1fb82f059bb33d3","wayback_url":null,"deep_link":"https://www.pega.com/terms#:~:text=%20You%20agree%20that,order%20to%20protect%20Pega.","char_start":19219,"char_end":19822}},{"surface":"confidentiality","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" The Online Services may permit or require you to register or obtain a password prior to permitting you to access certain portions of the Online Services. You acknowledge and agree that you are responsible for maintaining the confidentiality of your login ID and password, and are fully responsible for all activities that occur under your login ID or Account. Your password(s) are user-specific and may only be used by you. You agree to: (a) notify us immediately of any unauthorized use of your login ID, password, or Account, or any other breach of security involving access to the Online Services through your Account; and (b) log out of your Account at the end of each session.","caution":null,"provenance":{"source_url":"https://www.pega.com/terms","snapshot_sha256":"fbecf0c3ad57c66ca5e136a3058a18e6a08b6e14a27bf3bad1fb82f059bb33d3","wayback_url":null,"deep_link":"https://www.pega.com/terms#:~:text=%20The%20Online%20Services,end%20of%20each%20session.","char_start":20369,"char_end":21051}},{"surface":"confidentiality","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Pega does not want to receive confidential, proprietary, or sensitive personal information from you through the Online Services. Please note that with the exception of submitted web-support requests and collaboration in Account-specific communities, any User-Provided Content you have submitted is NOT confidential. Always use caution when including any confidential, proprietary, or sensitive personally identifiable information through User-Provided Content that you submit, keeping in mind that Pega and in some instances other users of the Online Services will have access to your User-Provided Content.","caution":null,"provenance":{"source_url":"https://www.pega.com/terms","snapshot_sha256":"fbecf0c3ad57c66ca5e136a3058a18e6a08b6e14a27bf3bad1fb82f059bb33d3","wayback_url":null,"deep_link":"https://www.pega.com/terms#:~:text=%20Pega%20does%20not,to%20your%20User-Provided%20Content.","char_start":8875,"char_end":9483}},{"surface":"subprocessors_data_sharing","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":" Ultimately, by leveraging Cybervadis, Pegasystems is positioned to enhance our security posture, strengthen risk management processes, and ensure the security and integrity of our operations.","caution":null,"provenance":{"source_url":"https://www.pega.com/trust","snapshot_sha256":"1837c0766b783b72f758e42883f7c6ce9b2a1803d5025f4cccb98a20a072df31","wayback_url":null,"deep_link":"https://www.pega.com/trust#:~:text=%20Ultimately%2C%20by%20leveraging,integrity%20of%20our%20operations.","char_start":13279,"char_end":13471}},{"surface":"subprocessors_data_sharing","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":" From Cambridge, Massachusetts and Dulles, Virginia in the US to Sydney, Australia and Bangalore, India, the Pega Cloud global service operation center teams provide around-the-clock and follow the sun vulnerability and security management for environments and managed systems.","caution":null,"provenance":{"source_url":"https://www.pega.com/trust","snapshot_sha256":"1837c0766b783b72f758e42883f7c6ce9b2a1803d5025f4cccb98a20a072df31","wayback_url":null,"deep_link":"https://www.pega.com/trust#:~:text=%20From%20Cambridge%2C%20Massachusetts,environments%20and%20managed%20systems.","char_start":43507,"char_end":43784}},{"surface":"subprocessors_data_sharing","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" **Inclusive of AWS Bedrock, GCP Vertex, and Azure OpenAI ","caution":null,"provenance":{"source_url":"https://www.pega.com/trust","snapshot_sha256":"1837c0766b783b72f758e42883f7c6ce9b2a1803d5025f4cccb98a20a072df31","wayback_url":null,"deep_link":"https://www.pega.com/trust#:~:text=%20**Inclusive%20of%20AWS,and%20Azure%20OpenAI%20","char_start":19451,"char_end":19509}},{"surface":"subprocessors_data_sharing","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" **Inclusive of AWS Bedrock, GCP Vertex, and Azure OpenAI ","caution":null,"provenance":{"source_url":"https://www.pega.com/trust","snapshot_sha256":"1837c0766b783b72f758e42883f7c6ce9b2a1803d5025f4cccb98a20a072df31","wayback_url":null,"deep_link":"https://www.pega.com/trust#:~:text=%20**Inclusive%20of%20AWS,and%20Azure%20OpenAI%20","char_start":21747,"char_end":21805}},{"surface":"subprocessors_data_sharing","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Cybervadis offers a comprehensive risk assessment based on various factors, including data security, infrastructure security, and regulatory compliance. Pegasystems utilizes these ratings to identify potential vulnerabilities within the supply chain and to take effective measures to mitigate associated risks.","caution":null,"provenance":{"source_url":"https://www.pega.com/trust","snapshot_sha256":"1837c0766b783b72f758e42883f7c6ce9b2a1803d5025f4cccb98a20a072df31","wayback_url":null,"deep_link":"https://www.pega.com/trust#:~:text=%20Cybervadis%20offers%20a,to%20mitigate%20associated%20risks.","char_start":12966,"char_end":13277}},{"surface":"subprocessors_data_sharing","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Cybervadis is a platform for cybersecurity ratings designed to assess the cyber risk associated with a company’s third-party suppliers. At Pegasystems, a global technology company, Cybervadis is employed to evaluate the cybersecurity posture of our suppliers and partners. Through the assessment of cyber risk associated with our suppliers, Pegasystems can make well-informed decisions concerning the security and resilience of our supply chain.","caution":null,"provenance":{"source_url":"https://www.pega.com/trust","snapshot_sha256":"1837c0766b783b72f758e42883f7c6ce9b2a1803d5025f4cccb98a20a072df31","wayback_url":null,"deep_link":"https://www.pega.com/trust#:~:text=%20Cybervadis%20is%20a,of%20our%20supply%20chain.","char_start":12518,"char_end":12964}},{"surface":"subprocessors_data_sharing","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" CyberGRX provides a cybersecurity platform designed to assist businesses in handling cyber risks related to third-party vendors. Pega leverages CyberGRX to streamline our vendor risk assessment process. With CyberGRX, Pega can assess the security posture of our third-party vendors, identify possible risks, and prioritize necessary mitigation measures.","caution":null,"provenance":{"source_url":"https://www.pega.com/trust","snapshot_sha256":"1837c0766b783b72f758e42883f7c6ce9b2a1803d5025f4cccb98a20a072df31","wayback_url":null,"deep_link":"https://www.pega.com/trust#:~:text=%20CyberGRX%20provides%20a,prioritize%20necessary%20mitigation%20measures.","char_start":11344,"char_end":11698}},{"surface":"subprocessors_data_sharing","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" You acknowledge that, as of the Effective Date of this agreement, Pega GenAI utilizes Microsoft’s Azure OpenAI Service. Client’s use of Pega GenAI shall comply with the terms of service from Microsoft (currently found at https://www.microsoft.com/licensing/terms/productoffering/MicrosoftAzure/MCA#ServiceSpecificTerms) and OpenAI (currently found at https://openai.com/policies/terms-of-use). In the future, Pegasystems may use additional Generative AI providers or may change third-party Generative AI providers. In either case, Pegasystems shall update the Subscription Documentation to indicate the new or updated Generative AI provider and the additional terms, if any, that may be applicable to Pega GenAI. Continued use of Pega GenAI shall serve as an acknowledgment from you to follow and be bound by such terms. 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