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We do not knowingly collect personal information from children without appropriate parental or legal consent.","caution":null,"provenance":{"source_url":"https://www.19pine.ai/privacy-policy","snapshot_sha256":"cb03ebfa44f092d9ac8293cfbec2f1855f5eaa00d2b56e39cfebdae448bad34e","wayback_url":null,"deep_link":"https://www.19pine.ai/privacy-policy#:~:text=%20Pine%20is%20not,parental%20or%20legal%20consent.","char_start":21919,"char_end":22094}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal obligations.","caution":null,"provenance":{"source_url":"https://www.19pine.ai/privacy-policy","snapshot_sha256":"cb03ebfa44f092d9ac8293cfbec2f1855f5eaa00d2b56e39cfebdae448bad34e","wayback_url":null,"deep_link":"https://www.19pine.ai/privacy-policy#:~:text=%20We%20may%20update,technologies%2C%20or%20legal%20obligations.","char_start":22445,"char_end":22570}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" You are solely responsible for all inputs and content you submit, and must not upload any content that infringes others' rights, violates laws, or shares personal data without consent.","caution":null,"provenance":{"source_url":"https://www.19pine.ai/terms-of-service","snapshot_sha256":"f646a95f49c963bfa44a2bdcadd2c342df3fdcd8fc2843237ad146921658f28f","wayback_url":null,"deep_link":"https://www.19pine.ai/terms-of-service#:~:text=%20You%20are%20solely,personal%20data%20without%20consent.","char_start":3099,"char_end":3284}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" In the course of processing a User's request, the Services may generate or utilize various forms of information, including but not limited to call transcripts, system decisions, and communications with third-party businesses. Such information is deemed part of the internal working process of the Services. The Company reserves the right, in its sole discretion, not to disclose such information to the User. 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You agree that:","caution":null,"provenance":{"source_url":"https://www.19pine.ai/terms-of-service","snapshot_sha256":"f646a95f49c963bfa44a2bdcadd2c342df3fdcd8fc2843237ad146921658f28f","wayback_url":null,"deep_link":"https://www.19pine.ai/terms-of-service#:~:text=%20By%20providing%20your,behalf.%20You%20agree%20that%3A","char_start":4773,"char_end":5071}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Pine's access is solely for the purpose of carrying out the instructions you provide (such as submitting claims, filing complaints, making inquiries, or performing account management tasks).","caution":null,"provenance":{"source_url":"https://www.19pine.ai/terms-of-service","snapshot_sha256":"f646a95f49c963bfa44a2bdcadd2c342df3fdcd8fc2843237ad146921658f28f","wayback_url":null,"deep_link":"https://www.19pine.ai/terms-of-service#:~:text=%20Pine's%20access%20is,performing%20account%20management%20tasks).","char_start":5075,"char_end":5266}},{"surface":"privacy_data_use","risk":"high","confidence":"medium","tier":"All","verified":true,"quote":"In the course of processing a User's request, the Services may generate or utilize various forms of information, including but not limited to call transcripts, system decisions, and communications with third-party businesses. Such information is deemed part of the internal working process of the Services. The Company reserves the right, in its sole discretion, not to disclose such information to the User. For clarity, nothing in this Section alters the Company's obligations with respect to the handling of personal information as set forth in the Privacy Policy of this Agreement.","caution":"The platform explicitly reserves the right to withhold call transcripts, system decisions, and third-party communications from users, at sole discretion. 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Pine will only use your number for this purpose and will not intentionally transmit misleading or inaccurate caller identification information.","caution":null,"provenance":{"source_url":"https://www.19pine.ai/terms-of-service","snapshot_sha256":"f646a95f49c963bfa44a2bdcadd2c342df3fdcd8fc2843237ad146921658f28f","wayback_url":null,"deep_link":"https://www.19pine.ai/terms-of-service#:~:text=%20By%20agreeing%20to,inaccurate%20caller%20identification%20information.","char_start":4356,"char_end":4727}},{"surface":"privacy_data_use","risk":"high","confidence":"high","tier":"All","verified":true,"quote":"By agreeing to these Terms of Service, you authorize Pine, when acting on your behalf, to use your personal telephone number or other identifying information as the outbound caller identification when contacting third parties. Pine will only use your number for this purpose and will not intentionally transmit misleading or inaccurate caller identification information.","caution":"Platform spoofs or presents user's personal telephone number as caller ID in outbound communications. This has significant privacy and regulatory implications (e.g., TCPA, STIR/SHAKEN, GDPR).","provenance":{"source_url":"https://www.19pine.ai/terms-of-service","snapshot_sha256":"f646a95f49c963bfa44a2bdcadd2c342df3fdcd8fc2843237ad146921658f28f","wayback_url":null,"deep_link":"https://www.19pine.ai/terms-of-service#:~:text=By%20agreeing%20to%20these,inaccurate%20caller%20identification%20information.","char_start":4357,"char_end":4727}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" We handle personal data as described in our Privacy Policy. 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This may include account data, usage history, support communications, reservations, billing records, or confirmation messages.","caution":null,"provenance":{"source_url":"https://www.19pine.ai/privacy-policy","snapshot_sha256":"cb03ebfa44f092d9ac8293cfbec2f1855f5eaa00d2b56e39cfebdae448bad34e","wayback_url":null,"deep_link":"https://www.19pine.ai/privacy-policy#:~:text=%20Third-Party%20Service%20Providers,records%2C%20or%20confirmation%20messages.","char_start":4034,"char_end":4517}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" We do not sell or rent your personal information to advertisers or third parties.","caution":null,"provenance":{"source_url":"https://www.19pine.ai/privacy-policy","snapshot_sha256":"cb03ebfa44f092d9ac8293cfbec2f1855f5eaa00d2b56e39cfebdae448bad34e","wayback_url":null,"deep_link":"https://www.19pine.ai/privacy-policy#:~:text=%20We%20do%20not,advertisers%20or%20third%20parties.","char_start":18280,"char_end":18362}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" To operate, monitor, secure, and improve the Service, we and our service providers may automatically collect certain information about your device and usage patterns when you interact with Pine. This includes data related to your sessions, communications, and activity within the app or website:","caution":null,"provenance":{"source_url":"https://www.19pine.ai/privacy-policy","snapshot_sha256":"cb03ebfa44f092d9ac8293cfbec2f1855f5eaa00d2b56e39cfebdae448bad34e","wayback_url":null,"deep_link":"https://www.19pine.ai/privacy-policy#:~:text=%20To%20operate%2C%20monitor%2C,the%20app%20or%20website%3A","char_start":6467,"char_end":6763}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" In order to fulfill the tasks you request and enhance our Service, we may combine the personal information you provide with information we obtain from third-party sources. These sources may include:","caution":null,"provenance":{"source_url":"https://www.19pine.ai/privacy-policy","snapshot_sha256":"cb03ebfa44f092d9ac8293cfbec2f1855f5eaa00d2b56e39cfebdae448bad34e","wayback_url":null,"deep_link":"https://www.19pine.ai/privacy-policy#:~:text=%20In%20order%20to,These%20sources%20may%20include%3A","char_start":3636,"char_end":3835}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Contact Information: Your name, email address, phone number, billing and mailing addresses, and any other identifiers by which you may be contacted.","caution":null,"provenance":{"source_url":"https://www.19pine.ai/privacy-policy","snapshot_sha256":"cb03ebfa44f092d9ac8293cfbec2f1855f5eaa00d2b56e39cfebdae448bad34e","wayback_url":null,"deep_link":"https://www.19pine.ai/privacy-policy#:~:text=%20Contact%20Information%3A%20Your,you%20may%20be%20contacted.","char_start":948,"char_end":1097}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Transactional and Service Data: Information related to the tasks you request Pine to perform on your behalf, such as:","caution":null,"provenance":{"source_url":"https://www.19pine.ai/privacy-policy","snapshot_sha256":"cb03ebfa44f092d9ac8293cfbec2f1855f5eaa00d2b56e39cfebdae448bad34e","wayback_url":null,"deep_link":"https://www.19pine.ai/privacy-policy#:~:text=%20Transactional%20and%20Service,your%20behalf%2C%20such%20as%3A","char_start":1742,"char_end":1860}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" We may send occasional service announcements, newsletters, or product updates. You can opt out of non-essential communications at any time through your account settings or by following the unsubscribe instructions provided in the message.","caution":null,"provenance":{"source_url":"https://www.19pine.ai/privacy-policy","snapshot_sha256":"cb03ebfa44f092d9ac8293cfbec2f1855f5eaa00d2b56e39cfebdae448bad34e","wayback_url":null,"deep_link":"https://www.19pine.ai/privacy-policy#:~:text=%20We%20may%20send,provided%20in%20the%20message.","char_start":13736,"char_end":13975}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Virtual Device and Automation Logs: When Pine performs actions on your behalf through virtual devices (such as simulated phone calls or computer interactions), we may log metadata associated with the task, including timestamps, system messages, automation status, and interaction flow data. These logs help ensure task accuracy, monitor system health, and support issue resolution.","caution":null,"provenance":{"source_url":"https://www.19pine.ai/privacy-policy","snapshot_sha256":"cb03ebfa44f092d9ac8293cfbec2f1855f5eaa00d2b56e39cfebdae448bad34e","wayback_url":null,"deep_link":"https://www.19pine.ai/privacy-policy#:~:text=%20Virtual%20Device%20and,and%20support%20issue%20resolution.","char_start":7725,"char_end":8107}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Remember your settings and optimize your interaction with Pine.","caution":null,"provenance":{"source_url":"https://www.19pine.ai/privacy-policy","snapshot_sha256":"cb03ebfa44f092d9ac8293cfbec2f1855f5eaa00d2b56e39cfebdae448bad34e","wayback_url":null,"deep_link":"https://www.19pine.ai/privacy-policy#:~:text=%20Remember%20your%20settings,your%20interaction%20with%20Pine.","char_start":13209,"char_end":13273}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Authorization Credentials: When needed for Pine to act on your behalf, we may collect access tokens, account numbers, PINs, confirmation codes, OTPs, or similar credentials strictly for the purpose of completing your requested tasks.","caution":null,"provenance":{"source_url":"https://www.19pine.ai/privacy-policy","snapshot_sha256":"cb03ebfa44f092d9ac8293cfbec2f1855f5eaa00d2b56e39cfebdae448bad34e","wayback_url":null,"deep_link":"https://www.19pine.ai/privacy-policy#:~:text=%20Authorization%20Credentials%3A%20When,completing%20your%20requested%20tasks.","char_start":2268,"char_end":2502}},{"surface":"privacy_data_use","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":" We use your personal information to:","caution":null,"provenance":{"source_url":"https://www.19pine.ai/privacy-policy","snapshot_sha256":"cb03ebfa44f092d9ac8293cfbec2f1855f5eaa00d2b56e39cfebdae448bad34e","wayback_url":null,"deep_link":"https://www.19pine.ai/privacy-policy#:~:text=%20We%20use%20your%20personal%20information%20to%3A","char_start":12077,"char_end":12114}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Send you service-related communications such as confirmations, updates, security alerts, and administrative messages.","caution":null,"provenance":{"source_url":"https://www.19pine.ai/privacy-policy","snapshot_sha256":"cb03ebfa44f092d9ac8293cfbec2f1855f5eaa00d2b56e39cfebdae448bad34e","wayback_url":null,"deep_link":"https://www.19pine.ai/privacy-policy#:~:text=%20Send%20you%20service-related,alerts%2C%20and%20administrative%20messages.","char_start":12682,"char_end":12800}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Despite our commitment to robust security practices, no online transmission or system can be guaranteed to be 100% secure . Please be cautious when sharing sensitive data online, and understand that we cannot guarantee against unauthorized access, data breaches, or circumvention of our security measures or those of third-party providers.","caution":null,"provenance":{"source_url":"https://www.19pine.ai/privacy-policy","snapshot_sha256":"cb03ebfa44f092d9ac8293cfbec2f1855f5eaa00d2b56e39cfebdae448bad34e","wayback_url":null,"deep_link":"https://www.19pine.ai/privacy-policy#:~:text=%20Despite%20our%20commitment,those%20of%20third-party%20providers.","char_start":21430,"char_end":21770}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Device and Usage Data: Technical information about how you interact with the Service, including IP address, device identifiers, browser type, access times, and pages visited.","caution":null,"provenance":{"source_url":"https://www.19pine.ai/privacy-policy","snapshot_sha256":"cb03ebfa44f092d9ac8293cfbec2f1855f5eaa00d2b56e39cfebdae448bad34e","wayback_url":null,"deep_link":"https://www.19pine.ai/privacy-policy#:~:text=%20Device%20and%20Usage,times%2C%20and%20pages%20visited.","char_start":2985,"char_end":3160}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Perform tasks you request through Pine, including interacting with third-party businesses on your behalf (e.g., making phone calls, disputing charges, submitting complaints, canceling subscriptions, or managing appointments).","caution":null,"provenance":{"source_url":"https://www.19pine.ai/privacy-policy","snapshot_sha256":"cb03ebfa44f092d9ac8293cfbec2f1855f5eaa00d2b56e39cfebdae448bad34e","wayback_url":null,"deep_link":"https://www.19pine.ai/privacy-policy#:~:text=%20Perform%20tasks%20you,subscriptions%2C%20or%20managing%20appointments).","char_start":12118,"char_end":12344}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Some of the automatic data collection described above is facilitated by cookies, scripts, and similar technologies. These tools help us provide core functionality, maintain system security, improve user experience, and analyze usage trends within Pine’s website and services.","caution":null,"provenance":{"source_url":"https://www.19pine.ai/privacy-policy","snapshot_sha256":"cb03ebfa44f092d9ac8293cfbec2f1855f5eaa00d2b56e39cfebdae448bad34e","wayback_url":null,"deep_link":"https://www.19pine.ai/privacy-policy#:~:text=%20Some%20of%20the,Pine%E2%80%99s%20website%20and%20services.","char_start":10096,"char_end":10372}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Identity Verification Data: Sensitive information used to verify your identity or act on your behalf with third parties, which may include your Social Security Number, driver’s license or other government-issued ID, date of birth, or account-specific security details.","caution":null,"provenance":{"source_url":"https://www.19pine.ai/privacy-policy","snapshot_sha256":"cb03ebfa44f092d9ac8293cfbec2f1855f5eaa00d2b56e39cfebdae448bad34e","wayback_url":null,"deep_link":"https://www.19pine.ai/privacy-policy#:~:text=%20Identity%20Verification%20Data%3A,or%20account-specific%20security%20details.","char_start":1099,"char_end":1368}},{"surface":"privacy_data_use","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":" We may use your personal information to:","caution":null,"provenance":{"source_url":"https://www.19pine.ai/privacy-policy","snapshot_sha256":"cb03ebfa44f092d9ac8293cfbec2f1855f5eaa00d2b56e39cfebdae448bad34e","wayback_url":null,"deep_link":"https://www.19pine.ai/privacy-policy#:~:text=%20We%20may%20use%20your%20personal%20information%20to%3A","char_start":13006,"char_end":13047}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" We use your personal information solely to operate Pine’s services, fulfill your requests, and improve our platform. These uses include:","caution":null,"provenance":{"source_url":"https://www.19pine.ai/privacy-policy","snapshot_sha256":"cb03ebfa44f092d9ac8293cfbec2f1855f5eaa00d2b56e39cfebdae448bad34e","wayback_url":null,"deep_link":"https://www.19pine.ai/privacy-policy#:~:text=%20We%20use%20your,platform.%20These%20uses%20include%3A","char_start":11897,"char_end":12034}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Usage and Interaction Data: We may collect data about how you interact with the Service, including which pages or features you use, session durations, navigation paths, click behavior, access timestamps, and referring URLs. This also includes performance data related to Pine’s task execution—for example, task status updates, errors encountered, or tool usage patterns.","caution":null,"provenance":{"source_url":"https://www.19pine.ai/privacy-policy","snapshot_sha256":"cb03ebfa44f092d9ac8293cfbec2f1855f5eaa00d2b56e39cfebdae448bad34e","wayback_url":null,"deep_link":"https://www.19pine.ai/privacy-policy#:~:text=%20Usage%20and%20Interaction,or%20tool%20usage%20patterns.","char_start":7070,"char_end":7441}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" With your explicit prior authorization, Pine may display your personal telephone number or other identifying information as the outbound caller ID when contacting third parties on your behalf.","caution":null,"provenance":{"source_url":"https://www.19pine.ai/privacy-policy","snapshot_sha256":"cb03ebfa44f092d9ac8293cfbec2f1855f5eaa00d2b56e39cfebdae448bad34e","wayback_url":null,"deep_link":"https://www.19pine.ai/privacy-policy#:~:text=%20With%20your%20explicit,parties%20on%20your%20behalf.","char_start":8831,"char_end":9024}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" At Your Direction: In cases where you explicitly authorize or instruct us to contact or interact with a third party, we may obtain information about you from that third party as necessary to complete the task. For example, if you request that Pine file a complaint or check a reservation status, we may retrieve confirmation details, account numbers, or response messages from the involved business or platform.","caution":null,"provenance":{"source_url":"https://www.19pine.ai/privacy-policy","snapshot_sha256":"cb03ebfa44f092d9ac8293cfbec2f1855f5eaa00d2b56e39cfebdae448bad34e","wayback_url":null,"deep_link":"https://www.19pine.ai/privacy-policy#:~:text=%20At%20Your%20Direction%3A,involved%20business%20or%20platform.","char_start":5879,"char_end":6291}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Session and persistent cookies for authentication, load balancing, and user preferences.","caution":null,"provenance":{"source_url":"https://www.19pine.ai/privacy-policy","snapshot_sha256":"cb03ebfa44f092d9ac8293cfbec2f1855f5eaa00d2b56e39cfebdae448bad34e","wayback_url":null,"deep_link":"https://www.19pine.ai/privacy-policy#:~:text=%20Session%20and%20persistent,balancing%2C%20and%20user%20preferences.","char_start":10390,"char_end":10479}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Declining to Provide Information: You may choose not to share certain personal information. However, some features of the Service may not function without it, particularly if Pine is unable to complete a task on your behalf.","caution":null,"provenance":{"source_url":"https://www.19pine.ai/privacy-policy","snapshot_sha256":"cb03ebfa44f092d9ac8293cfbec2f1855f5eaa00d2b56e39cfebdae448bad34e","wayback_url":null,"deep_link":"https://www.19pine.ai/privacy-policy#:~:text=%20Declining%20to%20Provide,task%20on%20your%20behalf.","char_start":19114,"char_end":19339}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Understand your preferences and behavior to personalize your experience.","caution":null,"provenance":{"source_url":"https://www.19pine.ai/privacy-policy","snapshot_sha256":"cb03ebfa44f092d9ac8293cfbec2f1855f5eaa00d2b56e39cfebdae448bad34e","wayback_url":null,"deep_link":"https://www.19pine.ai/privacy-policy#:~:text=%20Understand%20your%20preferences,to%20personalize%20your%20experience.","char_start":13051,"char_end":13124}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" We do not collect this information for targeted advertising. Instead, we use it to understand service performance, enhance user experience, and maintain operational reliability.","caution":null,"provenance":{"source_url":"https://www.19pine.ai/privacy-policy","snapshot_sha256":"cb03ebfa44f092d9ac8293cfbec2f1855f5eaa00d2b56e39cfebdae448bad34e","wayback_url":null,"deep_link":"https://www.19pine.ai/privacy-policy#:~:text=%20We%20do%20not,and%20maintain%20operational%20reliability.","char_start":8111,"char_end":8289}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Other Information: Any additional information you voluntarily submit or authorize us to collect as part of your use of Pine’s services. This may include recordings or transcripts of phone calls made on your behalf, screenshots from digital interactions, or other data required to fulfill your requests.","caution":null,"provenance":{"source_url":"https://www.19pine.ai/privacy-policy","snapshot_sha256":"cb03ebfa44f092d9ac8293cfbec2f1855f5eaa00d2b56e39cfebdae448bad34e","wayback_url":null,"deep_link":"https://www.19pine.ai/privacy-policy#:~:text=%20Other%20Information%3A%20Any,to%20fulfill%20your%20requests.","char_start":3162,"char_end":3465}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Cookies and Tracking Technologies: For details on how we use cookies and similar technologies, and how to manage them, see our [Cookie Policy].","caution":null,"provenance":{"source_url":"https://www.19pine.ai/privacy-policy","snapshot_sha256":"cb03ebfa44f092d9ac8293cfbec2f1855f5eaa00d2b56e39cfebdae448bad34e","wayback_url":null,"deep_link":"https://www.19pine.ai/privacy-policy#:~:text=%20Cookies%20and%20Tracking,see%20our%20%5BCookie%20Policy%5D.","char_start":18825,"char_end":18969}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" System Interactions: When Pine uses simulated computers, browsers, or automated tools to interact with third-party systems on your behalf, it may present your authorized account information or identity details as needed to complete the requested task. These actions are performed under your direction and are treated as if initiated by you. Where required by applicable law or platform policy, Pine may disclose that the interaction is AI-assisted or automated.","caution":null,"provenance":{"source_url":"https://www.19pine.ai/privacy-policy","snapshot_sha256":"cb03ebfa44f092d9ac8293cfbec2f1855f5eaa00d2b56e39cfebdae448bad34e","wayback_url":null,"deep_link":"https://www.19pine.ai/privacy-policy#:~:text=%20System%20Interactions%3A%20When,is%20AI-assisted%20or%20automated.","char_start":9318,"char_end":9780}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Create and maintain your Pine user account and preferences.","caution":null,"provenance":{"source_url":"https://www.19pine.ai/privacy-policy","snapshot_sha256":"cb03ebfa44f092d9ac8293cfbec2f1855f5eaa00d2b56e39cfebdae448bad34e","wayback_url":null,"deep_link":"https://www.19pine.ai/privacy-policy#:~:text=%20Create%20and%20maintain,user%20account%20and%20preferences.","char_start":12550,"char_end":12610}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Personal information is processed to provide assistance and access to Pine’s services, not to guarantee specific outcomes, resolutions, or financial results.","caution":null,"provenance":{"source_url":"https://www.19pine.ai/privacy-policy","snapshot_sha256":"cb03ebfa44f092d9ac8293cfbec2f1855f5eaa00d2b56e39cfebdae448bad34e","wayback_url":null,"deep_link":"https://www.19pine.ai/privacy-policy#:~:text=%20Personal%20information%20is,resolutions%2C%20or%20financial%20results.","char_start":11737,"char_end":11895}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" 19Pine Pte. Ltd. and/or its affiliates (“ 19Pine ”, \" we \", \" us \" or \" our \") provides advanced artificial intelligence (“ AI ”) platforms, including Pine AI platform. This Privacy Policy describes how we process personal information that we collect through the Pine AI platform related mobile apps and browser extensions, and any of our other digital or online properties or services that link to this Privacy Policy (collectively, the “ Service ” or \" Pine \").","caution":null,"provenance":{"source_url":"https://www.19pine.ai/privacy-policy","snapshot_sha256":"cb03ebfa44f092d9ac8293cfbec2f1855f5eaa00d2b56e39cfebdae448bad34e","wayback_url":null,"deep_link":"https://www.19pine.ai/privacy-policy#:~:text=%2019Pine%20Pte.%20Ltd.,or%20%22%20Pine%20%22).","char_start":247,"char_end":711}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Communications Data: Records of your interactions with us, including messages sent through our platform, chat, support requests, emails, phone calls, and social media exchanges.","caution":null,"provenance":{"source_url":"https://www.19pine.ai/privacy-policy","snapshot_sha256":"cb03ebfa44f092d9ac8293cfbec2f1855f5eaa00d2b56e39cfebdae448bad34e","wayback_url":null,"deep_link":"https://www.19pine.ai/privacy-policy#:~:text=%20Communications%20Data%3A%20Records,and%20social%20media%20exchanges.","char_start":1562,"char_end":1740}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":" You acknowledge that you are interacting with an AI system.","caution":null,"provenance":{"source_url":"https://www.19pine.ai/terms-of-service","snapshot_sha256":"f646a95f49c963bfa44a2bdcadd2c342df3fdcd8fc2843237ad146921658f28f","wayback_url":null,"deep_link":"https://www.19pine.ai/terms-of-service#:~:text=%20You%20acknowledge%20that,with%20an%20AI%20system.","char_start":1122,"char_end":1182}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" You are responsible for providing accurate, complete, and timely information. Task success depends on how well you describe the objective and supply required data.","caution":null,"provenance":{"source_url":"https://www.19pine.ai/terms-of-service","snapshot_sha256":"f646a95f49c963bfa44a2bdcadd2c342df3fdcd8fc2843237ad146921658f28f","wayback_url":null,"deep_link":"https://www.19pine.ai/terms-of-service#:~:text=%20You%20are%20responsible,and%20supply%20required%20data.","char_start":1737,"char_end":1901}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":" You understand and consent that:","caution":null,"provenance":{"source_url":"https://www.19pine.ai/terms-of-service","snapshot_sha256":"f646a95f49c963bfa44a2bdcadd2c342df3fdcd8fc2843237ad146921658f28f","wayback_url":null,"deep_link":"https://www.19pine.ai/terms-of-service#:~:text=%20You%20understand%20and%20consent%20that%3A","char_start":4321,"char_end":4354}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" You must:","caution":null,"provenance":{"source_url":"https://www.19pine.ai/terms-of-service","snapshot_sha256":"f646a95f49c963bfa44a2bdcadd2c342df3fdcd8fc2843237ad146921658f28f","wayback_url":null,"deep_link":"https://www.19pine.ai/terms-of-service#:~:text=%20You%20must%3A","char_start":6513,"char_end":6523}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Not reverse engineer, tamper with, or exploit Pine systems;","caution":null,"provenance":{"source_url":"https://www.19pine.ai/terms-of-service","snapshot_sha256":"f646a95f49c963bfa44a2bdcadd2c342df3fdcd8fc2843237ad146921658f28f","wayback_url":null,"deep_link":"https://www.19pine.ai/terms-of-service#:~:text=%20Not%20reverse%20engineer%2C,or%20exploit%20Pine%20systems%3B","char_start":6638,"char_end":6698}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Not overload, flood, or spam Pine's services.","caution":null,"provenance":{"source_url":"https://www.19pine.ai/terms-of-service","snapshot_sha256":"f646a95f49c963bfa44a2bdcadd2c342df3fdcd8fc2843237ad146921658f28f","wayback_url":null,"deep_link":"https://www.19pine.ai/terms-of-service#:~:text=%20Not%20overload%2C%20flood%2C%20or%20spam%20Pine's%20services.","char_start":6700,"char_end":6746}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" We may suspend or terminate access for any violation.","caution":null,"provenance":{"source_url":"https://www.19pine.ai/terms-of-service","snapshot_sha256":"f646a95f49c963bfa44a2bdcadd2c342df3fdcd8fc2843237ad146921658f28f","wayback_url":null,"deep_link":"https://www.19pine.ai/terms-of-service#:~:text=%20We%20may%20suspend,access%20for%20any%20violation.","char_start":6750,"char_end":6804}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Credits obtained or used through fraud, abuse, or policy violations may be revoked without compensation.","caution":null,"provenance":{"source_url":"https://www.19pine.ai/terms-of-service","snapshot_sha256":"f646a95f49c963bfa44a2bdcadd2c342df3fdcd8fc2843237ad146921658f28f","wayback_url":null,"deep_link":"https://www.19pine.ai/terms-of-service#:~:text=%20Credits%20obtained%20or,be%20revoked%20without%20compensation.","char_start":11796,"char_end":11901}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Upon termination, your right to use Pine ends 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Limitations: Pine does not impersonate users unlawfully or misrepresent facts. 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Pine may introduce itself as your authorized assistant or representative, and such communications are considered to have been made with your knowledge and consent.","caution":null,"provenance":{"source_url":"https://www.19pine.ai/privacy-policy","snapshot_sha256":"cb03ebfa44f092d9ac8293cfbec2f1855f5eaa00d2b56e39cfebdae448bad34e","wayback_url":null,"deep_link":"https://www.19pine.ai/privacy-policy#:~:text=%20Authorized%20Representation%3A%20You,your%20knowledge%20and%20consent.","char_start":8516,"char_end":8801}},{"surface":"data_retention","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Pine processes data in secure, isolated environments with strict access controls and limited retention policies. 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Upon closure, we will delete or de-identify your profile data in accordance with our retention policy.","caution":null,"provenance":{"source_url":"https://www.19pine.ai/privacy-policy","snapshot_sha256":"cb03ebfa44f092d9ac8293cfbec2f1855f5eaa00d2b56e39cfebdae448bad34e","wayback_url":null,"deep_link":"https://www.19pine.ai/privacy-policy#:~:text=%20Delete%20Content%20or,with%20our%20retention%20policy.","char_start":19607,"char_end":19847}},{"surface":"data_retention","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Ensure the confidentiality and integrity of your information while it is in transit and during task execution.","caution":null,"provenance":{"source_url":"https://www.19pine.ai/privacy-policy","snapshot_sha256":"cb03ebfa44f092d9ac8293cfbec2f1855f5eaa00d2b56e39cfebdae448bad34e","wayback_url":null,"deep_link":"https://www.19pine.ai/privacy-policy#:~:text=%20Ensure%20the%20confidentiality,and%20during%20task%20execution.","char_start":20924,"char_end":21035}},{"surface":"data_retention","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" You may cancel your subscription at any time through your account settings or by contacting us at support@19pine.ai. Cancellation prevents future charges but does not entitle you to a refund for the current billing period. You will retain access to subscribed features until the end of the current billing cycle.","caution":null,"provenance":{"source_url":"https://www.19pine.ai/terms-of-service","snapshot_sha256":"f646a95f49c963bfa44a2bdcadd2c342df3fdcd8fc2843237ad146921658f28f","wayback_url":null,"deep_link":"https://www.19pine.ai/terms-of-service#:~:text=%20You%20may%20cancel,the%20current%20billing%20cycle.","char_start":9652,"char_end":9965}},{"surface":"data_retention","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" We retain only the minimum personal information necessary to operate Pine, such as your profile data (e.g., name, email address, and account settings).","caution":null,"provenance":{"source_url":"https://www.19pine.ai/privacy-policy","snapshot_sha256":"cb03ebfa44f092d9ac8293cfbec2f1855f5eaa00d2b56e39cfebdae448bad34e","wayback_url":null,"deep_link":"https://www.19pine.ai/privacy-policy#:~:text=%20We%20retain%20only,address%2C%20and%20account%20settings).","char_start":15209,"char_end":15361}},{"surface":"data_retention","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Fulfill legal or operational requirements (such as fraud prevention, dispute resolution, or compliance with applicable laws).","caution":null,"provenance":{"source_url":"https://www.19pine.ai/privacy-policy","snapshot_sha256":"cb03ebfa44f092d9ac8293cfbec2f1855f5eaa00d2b56e39cfebdae448bad34e","wayback_url":null,"deep_link":"https://www.19pine.ai/privacy-policy#:~:text=%20Fulfill%20legal%20or,compliance%20with%20applicable%20laws).","char_start":15472,"char_end":15598}},{"surface":"tier_differences","risk":"medium","confidence":"medium","tier":"Free","verified":true,"quote":"Legacy Users. \n\n Some users may have access to Pine under legacy pricing, credit models, or non-subscription plans that were offered prior to the introduction of subscriptions. 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If you choose to subscribe, you will be billed in advance on a recurring basis (for example, monthly), according to the subscription plan selected at the time of purchase. Your subscription will automatically renew at the then-current price unless cancelled before the renewal date.","caution":null,"provenance":{"source_url":"https://www.19pine.ai/terms-of-service","snapshot_sha256":"f646a95f49c963bfa44a2bdcadd2c342df3fdcd8fc2843237ad146921658f28f","wayback_url":null,"deep_link":"https://www.19pine.ai/terms-of-service#:~:text=%20Certain%20features%20or,before%20the%20renewal%20date.","char_start":8676,"char_end":9038}},{"surface":"tier_differences","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Legacy Users. 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These providers process data solely to support the functionality you request and do not independently use your personal data for their own purposes beyond providing the service to Pine, unless otherwise disclosed by them.","caution":null,"provenance":{"source_url":"https://www.19pine.ai/privacy-policy","snapshot_sha256":"cb03ebfa44f092d9ac8293cfbec2f1855f5eaa00d2b56e39cfebdae448bad34e","wayback_url":null,"deep_link":"https://www.19pine.ai/privacy-policy#:~:text=%20Third-Party%20AI%20Providers%3A,otherwise%20disclosed%20by%20them.","char_start":4519,"char_end":5077}},{"surface":"subprocessors_data_sharing","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Service Providers: We work with trusted third parties that support the operation of Pine, including infrastructure hosting, technical support, analytics, communication tools, and email delivery. 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These links or interactions do not imply that Pine endorses or is affiliated with those third parties.","caution":null,"provenance":{"source_url":"https://www.19pine.ai/privacy-policy","snapshot_sha256":"cb03ebfa44f092d9ac8293cfbec2f1855f5eaa00d2b56e39cfebdae448bad34e","wayback_url":null,"deep_link":"https://www.19pine.ai/privacy-policy#:~:text=%20Additionally%2C%20our%20Service,with%20those%20third%20parties.","char_start":20140,"char_end":20373}},{"surface":"subprocessors_data_sharing","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" We regularly review and delete or anonymize profile data that is no longer needed.","caution":null,"provenance":{"source_url":"https://www.19pine.ai/privacy-policy","snapshot_sha256":"cb03ebfa44f092d9ac8293cfbec2f1855f5eaa00d2b56e39cfebdae448bad34e","wayback_url":null,"deep_link":"https://www.19pine.ai/privacy-policy#:~:text=%20We%20regularly%20review,is%20no%20longer%20needed.","char_start":15602,"char_end":15685}},{"surface":"subprocessors_data_sharing","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Third Parties You Instruct Pine to Contact: When you authorize Pine to complete a task—such as negotiating a bill, canceling a subscription, or making a reservation—we may share relevant information with the third-party business involved (e.g., a telecom provider, airline, restaurant, or government agency) solely for the purpose of fulfilling your request.","caution":null,"provenance":{"source_url":"https://www.19pine.ai/privacy-policy","snapshot_sha256":"cb03ebfa44f092d9ac8293cfbec2f1855f5eaa00d2b56e39cfebdae448bad34e","wayback_url":null,"deep_link":"https://www.19pine.ai/privacy-policy#:~:text=%20Third%20Parties%20You,of%20fulfilling%20your%20request.","char_start":16646,"char_end":17005}},{"surface":"audit_rights_dpa_residency","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Audit and assess compliance with our internal policies, legal obligations, and industry best practices regarding privacy, data security, and regulatory requirements.","caution":null,"provenance":{"source_url":"https://www.19pine.ai/privacy-policy","snapshot_sha256":"cb03ebfa44f092d9ac8293cfbec2f1855f5eaa00d2b56e39cfebdae448bad34e","wayback_url":null,"deep_link":"https://www.19pine.ai/privacy-policy#:~:text=%20Audit%20and%20assess,security%2C%20and%20regulatory%20requirements.","char_start":14585,"char_end":14751}},{"surface":"governing_law_disputes","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":"These Terms are governed by the laws of Singapore, without regard to conflict of law principles. Any dispute arising out of or in connection with these Terms shall be submitted to the exclusive jurisdiction of the courts of Singapore.\n\n However, if you are a consumer residing in the United States, United Kingdom, Canada, Australia, or New Zealand, you may be entitled to the protection of mandatory consumer laws and dispute resolution rights in your country of residence. Nothing in these Terms affects your statutory rights as a consumer under the laws of your jurisdiction.","caution":"Singapore-exclusive jurisdiction is burdensome for users outside Singapore. 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