{"platform":"Tray.ai","slug":"tray-ai","category":"Workflow & Automation","website":"https://www.tray.io","risk_rating":"unknown","verification":"fully_verified","corpus_status":"corpus_complete","canonical":"https://aipolicycompare.com/platform/tray-ai","machine_url":"https://aipolicycompare.com/api/machine/platform/tray-ai","findings_count":181,"findings":[{"surface":"prompt_ownership","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Reservation of Rights. Except for the limited rights expressly granted to Customer hereunder, Tray reserves all rights, title, and interest in and to the Tray Service, the underlying software, the Tray Materials and any and all improvements, modifications and updates thereto, including without limitation all related intellectual property rights inherent therein. Where Customer purchases Professional Services hereunder, Tray grants to Customer a non-sublicensable, non-exclusive license to use any materials provided by Tray as a result of the Professional Services (the “ Tray Materials ”) solely in conjunction with Customer’s authorised use of the Tray Service and in accordance with this Agreement. No rights are granted to Customer hereunder other than as expressly set forth in this Agreement. Nothing in this Agreement will impair Tray’s right to develop, acquire, license, market, promote or distribute products, software or technologies that perform the same or similar functions as, or otherwise compete with, any products, software or technologies that Customer may develop, produce, market, or distribute.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/msa/","snapshot_sha256":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a","wayback_url":null,"deep_link":"https://tray.ai/legal/msa/#:~:text=%20Reservation%20of%20Rights.,produce%2C%20market%2C%20or%20distribute.","char_start":14792,"char_end":15913}},{"surface":"output_ownership","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Customer Data. Except for the limited rights expressly granted to Tray hereunder, Customer retains all rights, title and interest in and to all Customer Data, including without limitation all related intellectual property rights inherent therein. Customer is solely responsible for the accuracy, quality, legality, reliability, and appropriateness of all Customer Data. Customer shall ensure that it is entitled to transfer the relevant Customer Data to Tray so that Tray and its service providers may lawfully use, process, and transfer the Customer Data in accordance with this Agreement on Customer’s behalf. Customer grants Tray a nonexclusive, worldwide, royalty-free right to reproduce, display, adapt, modify, transmit, distribute and otherwise use the Customer Data (a) to maintain, provide, and improve the Tray Service and provide the Tray Service and Professional Services under this Agreement; (b) to prevent or address technical or security issues and resolve support requests; (c) at Customer’s direction or request, including processing initiated by Users of the Tray Service in their use of the Tray Service, such as by implementing integrations between Customer’s Connected Applications; and (d) as otherwise required by applicable law. No rights to the Customer Data are granted to Tray hereunder other than as expressly set forth in this Agreement.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/msa/","snapshot_sha256":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a","wayback_url":null,"deep_link":"https://tray.ai/legal/msa/#:~:text=%20Customer%20Data.%20Except,forth%20in%20this%20Agreement.","char_start":7549,"char_end":8917}},{"surface":"output_ownership","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Merlin AI. The Tray Service offers AI features (“Merlin AI”). Customer’s administrative user may disable Merlin AI in Customer’s account settings. In the event Customer uses Merlin AI, as between the parties, Customer shall own all output generated and returned to Customer by the Tray Service (“Output”). Tray shall comply with the Merlin AI Use policy available at https://tray.ai/documentation/tray-uac/merlin-ai/how-does-merlin-ai-use-my-data/ . Customer acknowledges that Output may not be unique across users and the Tray Service may generate the same or similar output for Tray or a third party and that Customer shall have no right, title or interest in such same or similar output. Customer acknowledges that Output may not be correct or accurate and Customer is responsible for evaluating the accuracy of its Output as appropriate for its use case, including by using human review of the Output. For clarity, Tray will not use Customer Data to (i) train any large language models or artificial intelligence systems, or (ii) to generate any output for other customers.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/msa/","snapshot_sha256":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a","wayback_url":null,"deep_link":"https://tray.ai/legal/msa/#:~:text=%20Merlin%20AI.%20The,output%20for%20other%20customers.","char_start":11310,"char_end":12388}},{"surface":"training_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Anonymised Tray Application Data.  Tray may collect, use and store data concerning the usage and operation of the Tray Application to improve its service offerings provided that such data is anonymised and does not include information that identifies or provides a reasonable basis to identify a company or an individual. For clarity, Tray Application data shall not incorporate any Customer Data.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/msa/","snapshot_sha256":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a","wayback_url":null,"deep_link":"https://tray.ai/legal/msa/#:~:text=%20Anonymised%20Tray%20Application,incorporate%20any%20Customer%20Data.","char_start":15915,"char_end":16313}},{"surface":"training_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Feedback. Customer shall, and hereby does, grant to Tray a non-exclusive, royalty-free, fully paid up, worldwide, transferable, sublicenseable, irrevocable, perpetual license to use or incorporate into the Tray Service any suggestions, ideas, enhancement requests, feedback, recommendations or other information provided by Customer or its Users relating to the features, functionality or operation of the Tray Service or the Professional Services (“Feedback”). Feedback does not include Customer Data. Notwithstanding anything to the contrary, Feedback shall not create any confidentiality obligation for Tray.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/msa/","snapshot_sha256":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a","wayback_url":null,"deep_link":"https://tray.ai/legal/msa/#:~:text=%20Feedback.%20Customer%20shall%2C,confidentiality%20obligation%20for%20Tray.","char_start":16315,"char_end":16927}},{"surface":"training_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" No AI/ML Training with Google OAuth Data – We do not use data authenticated with our Google Workspaces OAuth application, service or API to train any generalized AI or ML models. This is as required and agreed to in partnership with Google. For further information about how we use consume data for AI or model training please refer to this: https://tray.ai/documentation/tray-uac/merlin-ai/how-does-merlin-ai-use-my-data/ ","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20No%20AI%2FML%20Training,to%20this%3A%20https%3A%2F%2Ftray.ai%2Fdocumentation%2Ftray-uac%2Fmerlin-ai%2Fhow-does-merlin-ai-use-my-data%2F%20","char_start":3569,"char_end":3993}},{"surface":"commercial_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Access to the Tray Service. In exchange for payment of the fees listed on the Order Form, and subject to the terms of this Agreement and any applicable Order Form, including any limitations specified therein, Tray grants to Customer a worldwide, limited, royalty-free, non-exclusive, non-sublicenseable, non-transferable (except as specifically permitted in this Agreement) right to (i) access and use the Tray Service, solely during the Subscription Term and solely in the form provided by Tray and as permitted by the functionalities provided by Tray therein, to implement integrations with Connected Applications, and (ii) use the Documentation solely in conjunction with Customer’s authorised use of the Tray Service.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/msa/","snapshot_sha256":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a","wayback_url":null,"deep_link":"https://tray.ai/legal/msa/#:~:text=%20Access%20to%20the,of%20the%20Tray%20Service.","char_start":4428,"char_end":5150}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" “Customer Data” means any data in electronic form that Customer or Users make available through the Tray Service, including any Output (as defined in Section 3.6 below).","caution":null,"provenance":{"source_url":"https://tray.ai/legal/msa/","snapshot_sha256":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a","wayback_url":null,"deep_link":"https://tray.ai/legal/msa/#:~:text=%20%E2%80%9CCustomer%20Data%E2%80%9D%20means,in%20Section%203.6%20below).","char_start":1952,"char_end":2122}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Protection of Customer Data.  Tray shall maintain administrative, physical and technical safeguards for protection of the security, confidentiality and integrity of the Customer Data. If Tray detects or becomes aware of a breach of its obligations under this Agreement resulting in unauthorised access to Customer Data, Tray shall promptly report such breach to Customer and remedy such breach in a timely manner.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/msa/","snapshot_sha256":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a","wayback_url":null,"deep_link":"https://tray.ai/legal/msa/#:~:text=%20Protection%20of%20Customer,in%20a%20timely%20manner.","char_start":8919,"char_end":9333}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Excluded Data. Customer shall not provide Tray with any Customer Data that is subject to heightened security requirements by law or regulation or contract (examples include but are not limited to the Gramm–Leach–Bliley Act (GLBA), Family Educational Rights and Privacy Act (FERPA), the Child’s Online Privacy Protection Act (COPPA), the standards promulgated by the PCI Security Standards Council (PCI-DSS), and their international equivalents (such Customer Data collectively, “Excluded Data”). Tray shall have no responsibility or liability for the Excluded Data.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/msa/","snapshot_sha256":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a","wayback_url":null,"deep_link":"https://tray.ai/legal/msa/#:~:text=%20Excluded%20Data.%20Customer,for%20the%20Excluded%20Data.","char_start":9682,"char_end":10248}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" What type of Personal Information do we collect? – We collect most of the Personal Information related to you through the registration and login processes to our Services and your engagement with our website.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20What%20type%20of,engagement%20with%20our%20website.","char_start":1326,"char_end":1535}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" The purposes of use of the Personal Information – We collect the Personal Information related to you, for various business purposes as further detailed in ‘The purposes of use of the Personal Information’ section of this privacy policy.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20The%20purposes%20of,of%20this%20privacy%20policy.","char_start":1537,"char_end":1774}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Changes to this privacy policy – We will update this privacy policy from time to time after giving proper notice.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20Changes%20to%20this,after%20giving%20proper%20notice.","char_start":3995,"char_end":4109}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" The Services and our website are not directed for children under 18 years of age and we do not intentionally or knowingly collect Personal Information on such users.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20The%20Services%20and,Information%20on%20such%20users.","char_start":5199,"char_end":5365}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" When you contact us, for example to get a demo of our Services or to subscribe to our blog, or for any other reason, we will receive and process any Personal Information that you provide to us, such as your name, phone number and email address. In addition, we will collect any Personal Information that you will provide to us while communicating with us, for example via our messaging platform.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20When%20you%20contact,via%20our%20messaging%20platform.","char_start":5387,"char_end":5783}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" If you have expressed an interest in our Services, or you have signed up for an account on behalf of a Customer, we will use the contact information you provided, such as your name, phone number and email address, to better understand how we can tailor the Services to you and better inform our sales team.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20If%20you%20have,inform%20our%20sales%20team.","char_start":6242,"char_end":6549}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Note, that if you create an account with us, we will need additional Personal Information to ensure the security of your account. You will be asked to create a password which will not be viewable by us or provide an access token which will not be usable by us.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20Note%2C%20that%20if,be%20usable%20by%20us.","char_start":6828,"char_end":7089}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" We will use your phone number or your email address to send marketing emails in order to contact you about the use of our Services or to promote services which we feel you will be interested in. If you communicate with us, phone calls may be recorded for staff training or sales quality purposes.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20We%20will%20use,or%20sales%20quality%20purposes.","char_start":7295,"char_end":7592}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" We use the Personal Information we collect for all of the following purposes:","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20We%20use%20the,of%20the%20following%20purposes%3A","char_start":8461,"char_end":8539}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" To provide, maintain and improve our Services;","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20To%20provide%2C%20maintain%20and%20improve%20our%20Services%3B","char_start":8543,"char_end":8590}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" To study and analyze the functionality of the Services and users’ activities;","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20To%20study%20and,Services%20and%20users%E2%80%99%20activities%3B","char_start":8711,"char_end":8789}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" For our recordkeeping and protection of our legal rights;","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20For%20our%20recordkeeping,of%20our%20legal%20rights%3B","char_start":9108,"char_end":9166}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" If you are a job applicant, we use the Personal Information collected to evaluate and assess your job application and suitability for the relevant position, as well as other existing or future job openings pursuant to your consent, and to further contact you if the application process is successful.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20If%20you%20are,application%20process%20is%20successful.","char_start":9613,"char_end":9914}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" We will process, use, retain and share Personal Information solely for the purposes described in this privacy policy and only when reasonably necessary and proportionate to achieve such purposes for which such information was collected and processed.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20We%20will%20process%2C,was%20collected%20and%20processed.","char_start":9916,"char_end":10167}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" To the extent relevant and possible, we will make efforts to maintain the Personal Information accurate, complete and up to date.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20To%20the%20extent,and%20up%20to%20date.","char_start":10169,"char_end":10299}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" If you are located in the European Economic Area, the United Kingdom, or Switzerland you may seek confirmation regarding whether Tray is processing Personal Information about you, request access to Personal Information, and ask that we correct, amend or delete your Personal Information where it is inaccurate or has been processed in violation of the DPF Principles. Where otherwise permitted by applicable law, you may use any of the methods set out in this privacy policy to request access to, receive, object to processing, restrict processing, seek rectification, or request erasure of Personal Information relating to you held by Tray.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20If%20you%20are,you%20held%20by%20Tray.","char_start":14678,"char_end":15320}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" At any time, you may opt-out of our mailing list by contacting us. You may request that the Personal Information related to you will not be shared with our affiliates and Service Providers (other than those acting as our sub-processors). In the event that we intend to use the Personal Information related to you for a purpose that is materially different from the purpose(s) for which it was originally collected, we will inform you about this and will not use Personal Information related to you for such different purpose unless authorized by you.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20At%20any%20time%2C,unless%20authorized%20by%20you.","char_start":18214,"char_end":18765}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" You can exercise your choices by contacting us at: privacy@tray.a i.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20You%20can%20exercise,us%20at%3A%20privacy%40tray.a%20i.","char_start":18767,"char_end":18836}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Some web browsers offer a “Do Not Track” (“DNT”) signal. A DNT signal is a HTTP header field indicating your preference for tracking your activities on the Services or through cross-site user tracking. Our Services and website do not respond to DNT signals.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20Some%20web%20browsers,respond%20to%20DNT%20signals.","char_start":19514,"char_end":19772}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Support, customer relations, Services operations;","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20Support%2C%20customer%20relations%2C%20Services%20operations%3B","char_start":22116,"char_end":22166}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Enhancements and improvements to yours and other Customers’ and Customers’ end-users’ experience with our Services;","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20Enhancements%20and%20improvements,experience%20with%20our%20Services%3B","char_start":22168,"char_end":22284}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" If you have any concerns about the way we process Personal Information related to you, you are welcome to contact us at: privacy@tray.ai .","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20If%20you%20have,us%20at%3A%20privacy%40tray.ai%20.","char_start":25527,"char_end":25666}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Biometric information where we record your phone calls with us for staff training or sales quality purposes.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20Biometric%20information%20where,or%20sales%20quality%20purposes.","char_start":27110,"char_end":27219}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Geolocation data.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20Geolocation%20data.","char_start":27544,"char_end":27562}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Inferences drawn from other Personal Information.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20Inferences%20drawn%20from%20other%20Personal%20Information.","char_start":27564,"char_end":27614}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" We obtain the categories of Personal Information listed above from the following categories of sources:","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20We%20obtain%20the,following%20categories%20of%20sources%3A","char_start":27618,"char_end":27722}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Our business or commercial purpose for collecting that Personal Information;","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20Our%20business%20or,collecting%20that%20Personal%20Information%3B","char_start":28648,"char_end":28725}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Non-discrimination - you also have a right not to be discriminated against for exercising your rights under the CPRA.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20Non-discrimination%20-%20you,rights%20under%20the%20CPRA.","char_start":29850,"char_end":29968}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" To exercise your rights under the CPRA as described above, please submit your request to us by sending an email to: privacy@tray.ai .","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20To%20exercise%20your,email%20to%3A%20privacy%40tray.ai%20.","char_start":29998,"char_end":30132}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Only you or a person authorized to act on your behalf, can make a request related to your Personal Information. A request for access can be made by you only twice within a 12-months period.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20Only%20you%20or,within%20a%2012-months%20period.","char_start":30134,"char_end":30324}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" We do not use Personal Information for the purpose of automated decision-making.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20We%20do%20not,purpose%20of%20automated%20decision-making.","char_start":31496,"char_end":31577}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Continuing to use the Services or our website after the new privacy policy takes effect means that you agree to the new privacy policy. Note that if we need to adapt the privacy policy to legal requirements, the new privacy policy will become effective immediately or as required.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20Continuing%20to%20use,immediately%20or%20as%20required.","char_start":33258,"char_end":33539}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" If you have any questions about this privacy policy or would like to contact us regarding your Personal Information, please contact us at: privacy@tray.ai .","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20If%20you%20have,us%20at%3A%20privacy%40tray.ai%20.","char_start":33561,"char_end":33718}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" To prevent fraud, misappropriation, infringements, identity thefts and any other misuse of the Services;","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20To%20prevent%20fraud%2C,misuse%20of%20the%20Services%3B","char_start":9198,"char_end":9303}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Internet or other electronic network activity information, including, but not limited to, website and mobile usage and session information, search history, and information regarding your interaction with an internet website, application or advertisement, and as detailed in our cookie policy at https://tray.ai/cookies .","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20Internet%20or%20other,policy%20at%20https%3A%2F%2Ftray.ai%2Fcookies%20.","char_start":27221,"char_end":27542}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" From time to time, we will need to update this privacy policy. If the updates have minor, if any, consequences, they will take effect immediately after we post a notice on the Services’ platform and/or our website, or after we send you the notice through email or through the Services. Substantial changes will be effective 30 days after we initially posted our notice. Changes to this privacy policy are effective as of the stated “last updated” date.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20From%20time%20to,stated%20%E2%80%9Clast%20updated%E2%80%9D%20date.","char_start":32803,"char_end":33256}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" You can receive a copy of the Personal Information related to you by mail or electronically. Further, you can request to transfer specific Personal Information to another entity, provided that such transfer is technically feasible, in a structured, commonly used, machine-readable format. Correction Right - You have the right to ask us to correct Personal Information related to you that you find is erroneous, not accurate, complete or up to date.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20You%20can%20receive,or%20up%20to%20date.","char_start":29118,"char_end":29568}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Communications with you, including direct marketing where you are a Customer’s end-user, or where you make contact with us through our website and other digital assets;","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20Communications%20with%20you%2C,and%20other%20digital%20assets%3B","char_start":21923,"char_end":22092}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" To manage our relationships with our employees and job candidates;","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20To%20manage%20our,employees%20and%20job%20candidates%3B","char_start":8822,"char_end":8889}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Aggregated and analytical information - Aggregated data is not identifiable. We use standard analytical tools for legitimate business purposes.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20Aggregated%20and%20analytical,for%20legitimate%20business%20purposes.","char_start":2513,"char_end":2657}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Subject to your consent, if such is required under applicable law, to send you e-mail or other messages and/or newsletters about us or our Services, including through one of our Service Providers. At any time, you can unsubscribe from our mailing list by clicking on the unsubscribe link on the message.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20Subject%20to%20your,link%20on%20the%20message.","char_start":9305,"char_end":9609}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" To comply with court orders and warrants, and assist law enforcement agencies and to take any action in any legal dispute and proceeding;","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20To%20comply%20with,legal%20dispute%20and%20proceeding%3B","char_start":8968,"char_end":9106}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" The categories of and specific pieces of Personal Information we collected about you;","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20The%20categories%20of,we%20collected%20about%20you%3B","char_start":28479,"char_end":28565}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" What are your choices? – You may opt-out of our mailing lists and terminate your use of our website. Termination of our Services is subject to the terms of the customer’s Services agreement with us.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20What%20are%20your,Services%20agreement%20with%20us.","char_start":2659,"char_end":2858}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" We cannot respond to your request or provide you with the requested Personal Information if we cannot verify your identity or authority to make the request and confirm the Personal Information relates to you. We will only use the Personal Information provided in your request to verify your identity or authority to make the request. We will do our best to respond to your request within 45 days of its receipt. If we require more time (up to additional 45 days), we will inform you of the reason and extension period in writing.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20We%20cannot%20respond,extension%20period%20in%20writing.","char_start":30326,"char_end":30856}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" The response we provide will also explain the reasons for our inability to comply with your request, if applicable.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20The%20response%20we,your%20request%2C%20if%20applicable.","char_start":30963,"char_end":31079}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" We use cookies and similar tracking technologies in order to operate and improve our Services and learn about how you and other users use our Services. We share anonymous, statistical or aggregated extracts of such information with our partners for our legitimate business purposes. This has no effect on your privacy, because there is no reasonable way to extract data from the aggregated information that we or others can associate specifically to you.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20We%20use%20cookies,associate%20specifically%20to%20you.","char_start":17596,"char_end":18051}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Directly from you and from your use of our website and Services;","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20Directly%20from%20you,our%20website%20and%20Services%3B","char_start":27726,"char_end":27791}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Fraud detection and misuse of our website and Services.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20Fraud%20detection%20and,our%20website%20and%20Services.","char_start":22286,"char_end":22342}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" You provide most of the Personal Information through the registration and login processes to our Services and through the submission of your details on our website.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20You%20provide%20most,details%20on%20our%20website.","char_start":5032,"char_end":5197}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" The categories of sources for the Personal Information we collected about you;","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20The%20categories%20of,we%20collected%20about%20you%3B","char_start":28567,"char_end":28646}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" In addition, we will collect any information that you provide whilst building workflows in the course of using our Services, answering our surveys and providing us with feedback regarding our Services.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20In%20addition%2C%20we,feedback%20regarding%20our%20Services.","char_start":7091,"char_end":7293}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" To manage business relationships with our Service Providers and Customers;","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20To%20manage%20business,Service%20Providers%20and%20Customers%3B","char_start":8891,"char_end":8966}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" To provide Customer support;","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20To%20provide%20Customer%20support%3B","char_start":8791,"char_end":8820}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Identifiers and Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)), such as your account name, phone number, email address, online identifier Internet Protocol address and as detailed under the section titled “What type of Personal Information do we process?” of this privacy policy;","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20Identifiers%20and%20Personal,of%20this%20privacy%20policy%3B","char_start":26763,"char_end":27108}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" To the extent that our Customers have provided us with personal contact details, rather than corporate business contact information, then such personal contact details will be collected by us. As such, the Personal Information we collect is used for the business relationships with our Customers, and service providers which engage with us for the provision of Services, goods or assets (“ Service Provider ”).","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20To%20the%20extent,(%E2%80%9C%20Service%20Provider%20%E2%80%9D).","char_start":4561,"char_end":4972}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" More information about the cookies and other tracking technologies that we are using can be found at https://tray.ai/cookies .","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20More%20information%20about,found%20at%20https%3A%2F%2Ftray.ai%2Fcookies%20.","char_start":18053,"char_end":18180}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" We understand the importance of the Personal Information we collect from our Customers and sensitivity of what our Customers may want to use our platform for. We therefore take maximum precautions and provide full transparency of how we do this. See our security page at https://tray.ai/trust for information on how we safeguard your data and the compliance certifications we maintain.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20We%20understand%20the,compliance%20certifications%20we%20maintain.","char_start":16421,"char_end":16807}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" How do we secure the Personal Information? – We implement physical, technical and organizational measures to secure your Personal Information from loss, misuse, unauthorized access or disclosure, alteration or destruction.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20How%20do%20we,disclosure%2C%20alteration%20or%20destruction.","char_start":2288,"char_end":2511}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" We put great efforts in making sure that we secure the personally identifiable information related to you (“ Personal Information ”) and use it properly. This privacy policy will tell you how we use and protect Personal Information when you interact with us and use our website or platform. Hence, we process Personal Information subject to the terms of this policy.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20We%20put%20great,terms%20of%20this%20policy.","char_start":445,"char_end":812}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Right to know request - You have a right to request information about our collection, use, and disclosure of your personal information over the prior 12 months under the California Consumer Protection Act (CPRA), and to ask that we provide you with the following information:","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20Right%20to%20know,with%20the%20following%20information%3A","char_start":28200,"char_end":28476}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Below are details about the categories of Personal Information that we may have collected during the preceding twelve (12) months. The actual Personal Information that has been collected or disclosed within the following categories with respect to any particular California consumer in the last 12 months depends on the consumer’s particular interactions and relationship with us.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20Below%20are%20details,and%20relationship%20with%20us.","char_start":26378,"char_end":26759}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" In addition, as a California resident, the California Consumer Privacy Rights Act (“ CPRA ”) applies to you, therefore, the following information, rights and obligations also apply.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20In%20addition%2C%20as,and%20obligations%20also%20apply.","char_start":26194,"char_end":26376}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" To get in touch about a trial or demo of our product;","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20To%20get%20in,demo%20of%20our%20product%3B","char_start":8592,"char_end":8646}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" To send Services-related updates, notices and announcements;","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20To%20send%20Services-related%20updates%2C%20notices%20and%20announcements%3B","char_start":8648,"char_end":8709}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" At any time, you can contact us at: privacy@tray.ai and request to access the Personal Information that we keep about you. We will ask you to provide us certain credentials to make sure that you are who you claim to be and to the extent required under applicable law, will make good-faith efforts to locate the Personal Information that you request to access.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20At%20any%20time%2C,you%20request%20to%20access.","char_start":19996,"char_end":20356}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Accessing Personal Information related to you – At any time you can request access to Personal Information related to you.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20Accessing%20Personal%20Information,Information%20related%20to%20you.","char_start":2860,"char_end":2983}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" To the extent that a Customer, or anyone on its behalf, has provided us with personal contact details, rather than corporate business contact information (e.g., office@organization.com ), then the aforementioned information will constitute Personal Information of such user.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20To%20the%20extent,Information%20of%20such%20user.","char_start":6551,"char_end":6826}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" We use cookies and similar tracking technologies to make it easier for you to log-in and to facilitate the website and Services activities, to analyze performance and marketing activities, and to personalize your experience. Please see which cookies we place and why at https://tray.ai/cookies . We also use standard analytics tools as described in the Section titled “Aggregated and analytical information” of this privacy policy.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20We%20use%20cookies,of%20this%20privacy%20policy.","char_start":5785,"char_end":6217}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" We do not charge a fee to process or respond to your request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will inform you of the reasons for such decision and provide you with a cost estimate before processing further your request.In the preceding twelve (12) months we have not sold, shared or disclosed Personal Information for consideration.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20We%20do%20not,Personal%20Information%20for%20consideration.","char_start":31081,"char_end":31494}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Tray may be required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20Tray%20may%20be,or%20law%20enforcement%20requirements.","char_start":15322,"char_end":15499}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" If you find that the Personal Information that we keep about you is not accurate, complete or up to date, please provide us the necessary information to correct it.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20If%20you%20find,information%20to%20correct%20it.","char_start":19829,"char_end":19994}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Your first and last name, email address, a home, postal or other physical address, other contact information, title, occupation, industry, personal interests, CV, work permit or visa information (where applicable), educational and employment history, referrals and references, job preferences, and other information you provide us with.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20Your%20first%20and,you%20provide%20us%20with.","char_start":8065,"char_end":8402}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" This section applies solely to users of our Services who reside in the State of California.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20This%20section%20applies,the%20State%20of%20California.","char_start":25721,"char_end":25813}},{"surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Cyber security;","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20Cyber%20security%3B","char_start":22098,"char_end":22114}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" User Compliance. Customer is responsible for use of the Tray Service by its Users and for its Users’ compliance with this Agreement. Customer shall take reasonable steps to prevent unauthorised access to the Tray Service, including without limitation by protecting its passwords and other log-in information. Customer shall not provide passwords or other login information to any third party other than Users. Customer shall notify Tray promptly of any known or suspected unauthorised use of the Tray Service.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/msa/","snapshot_sha256":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a","wayback_url":null,"deep_link":"https://tray.ai/legal/msa/#:~:text=%20User%20Compliance.%20Customer,of%20the%20Tray%20Service.","char_start":5152,"char_end":5662}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Restrictions.  Customer shall not, and shall not permit its Users or any third party to: (i) modify, copy, display, republish or create derivative works based on the Tray Service or the underlying software; (ii) license, sublicense, sell, resell, rent, lease, transfer, assign (except as permitted in Section 12.4), or distribute the Tray Service, or use the Tray Service for service bureau or time-sharing purposes or in any other way allow third parties to exploit the Tray Service; (iii) decompile, disassemble, or otherwise reverse engineer the Tray Service or the underlying software or otherwise attempt to obtain the source code of the Tray Service (provided that reverse engineering is prohibited only to the extent such prohibition is not contrary to applicable law); (iv) use the Tray Service in a manner that interferes with the use of the Tray Service by Tray or its other customers; (v) alter or remove any proprietary trademark or copyright markings incorporated in, marked on, or affixed to the Tray Service; (vi) access the Tray Service in order to build a competitive product or service, or to copy any ideas, features, functions or graphics of the Tray Service; or (vii) access or use the Tray Service: (a) to send or store infringing, obscene, threatening, or otherwise unlawful material, including material violative of third-party privacy rights; (b) in violation of applicable laws; or (c) to send or store material containing software viruses, worms, Trojan horses, or other harmful computer code, files, or scripts. ","caution":null,"provenance":{"source_url":"https://tray.ai/legal/msa/","snapshot_sha256":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a","wayback_url":null,"deep_link":"https://tray.ai/legal/msa/#:~:text=%20Restrictions.%20Customer%20shall,files%2C%20or%20scripts.%20","char_start":5664,"char_end":7205}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"In the event that Tray suspects any breach of the restrictions set forth in this Section 2.3, including without limitation by Users, Tray reserves the right to suspend access to the Tray Service without advance notice, in addition to any other remedies Tray may have at law or equity.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/msa/","snapshot_sha256":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a","wayback_url":null,"deep_link":"https://tray.ai/legal/msa/#:~:text=In%20the%20event%20that,at%20law%20or%20equity.","char_start":7205,"char_end":7489}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Suspension of Tray Service. If Customer’s account is thirty (30) days or more overdue (except for charges then under reasonable and good faith dispute), then Tray may, without limiting its other rights and remedies, following five (5) days written notice and an opportunity to cure, suspend Customer’s access to the Tray Service until such amounts are paid in full. Written notice may be provided via email.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/msa/","snapshot_sha256":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a","wayback_url":null,"deep_link":"https://tray.ai/legal/msa/#:~:text=%20Suspension%20of%20Tray,be%20provided%20via%20email.","char_start":13692,"char_end":14100}},{"surface":"data_retention","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Data retention – We retain different types of Personal Information for different periods, depending on the purposes for processing the information, our legitimate business purposes as well as pursuant to legal requirements.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20Data%20retention%20%E2%80%93,pursuant%20to%20legal%20requirements.","char_start":3343,"char_end":3567}},{"surface":"data_retention","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Any disclosures that we provide will only cover the 12-month period preceding receipt of your request.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20Any%20disclosures%20that,receipt%20of%20your%20request.","char_start":30858,"char_end":30961}},{"surface":"data_retention","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" We retain different types of Personal Information for different periods, depending on the purposes for processing such information, our legitimate business purposes as well as pursuant to legal requirements under the applicable laws.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20We%20retain%20different,under%20the%20applicable%20laws.","char_start":31619,"char_end":31853}},{"surface":"data_retention","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" We will maintain your contact details, to help us stay in contact with you. At any time before or after the termination of the Services, you can contact our privacy team at privacy@tray.ai and request to delete your contact details.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20We%20will%20maintain,delete%20your%20contact%20details.","char_start":31855,"char_end":32088}},{"surface":"data_retention","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Note that we may retain your details without using them unless necessary and for the necessary period of time, for legal requirements and proceedings, and that we will not retain the Personal Information related to you for any longer than reasonably necessary for purposes described in this privacy policy.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20Note%20that%20we,in%20this%20privacy%20policy.","char_start":32090,"char_end":32397}},{"surface":"data_retention","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Deletion Right - you have the right to request that we delete your Personal Information. Upon confirmation of your request, we will delete (and direct our Service Providers to delete) your Personal Information from our records, unless an exception under applicable law applies.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20Deletion%20Right%20-,under%20applicable%20law%20applies.","char_start":29570,"char_end":29848}},{"surface":"data_retention","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" We will keep aggregated non-identifiable information without limitation, and to the extent reasonable we will delete or de-identify potentially identifiable Personal Information, when we no longer need to process the information.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20We%20will%20keep,to%20process%20the%20information.","char_start":32399,"char_end":32629}},{"surface":"data_retention","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" You are entitled to request to delete or restrict access to Personal Information related to you in limited circumstances as described under the GDPR, subject to certain exceptions. If we need to delete Personal Information related to you following your request, it can take time until we completely delete residual copies of Personal Information related to you from our active servers and from our backup systems.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20You%20are%20entitled,from%20our%20backup%20systems.","char_start":23143,"char_end":23557}},{"surface":"data_retention","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" In any case, as long as you use the Services, we will keep information about you, unless applicable law requires us to delete it.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20In%20any%20case%2C,us%20to%20delete%20it.","char_start":32631,"char_end":32761}},{"surface":"data_retention","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Termination of the Services is subject to the terms of the Customer’s Services agreement with us. At any time, you can stop using the website and ask that we delete your Personal Information. However, we may store and continue using or making available certain Personal Information related to you. For further information, please read the Data Retention section in this privacy policy.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20Termination%20of%20the,in%20this%20privacy%20policy.","char_start":19126,"char_end":19512}},{"surface":"data_retention","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" It may take up to ten (10) business days for your opt-out request to take effect. Please note that certain opt-out requests may require us to terminate your user account, for example, if transferring your Personal Information to a Service Provider is essential to provide the Services.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20It%20may%20take,to%20provide%20the%20Services.","char_start":18838,"char_end":19124}},{"surface":"data_retention","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Term of Agreement. The term of this Agreement shall commence on the Effective Date and continue until all Order Forms and SOWs entered into hereunder have expired or been terminated. Except as otherwise specified in the applicable Order Form, Subscription Terms shall automatically renew for successive one (1) year periods, unless either party gives notice to the other party of non-renewal at least thirty (30) days prior to the expiration of the then-current Subscription Term.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/msa/","snapshot_sha256":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a","wayback_url":null,"deep_link":"https://tray.ai/legal/msa/#:~:text=%20Term%20of%20Agreement.,the%20then-current%20Subscription%20Term.","char_start":28538,"char_end":29019}},{"surface":"data_retention","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Effect of Termination. Upon expiration or termination of this Agreement for any reason, the rights and licenses granted to Customer shall terminate immediately. Upon any termination by Customer pursuant to Section 10.2, Tray shall refund to Customer any prepaid, unused fees applicable to the remaining portion of the Subscription Term following the effective date of termination. Upon any termination by Tray pursuant to Section 10.2, Customer shall pay any unpaid fees covering the remainder of the Subscription Term. In no event will any termination relieve Customer of its obligation to pay any fees accrued or payable to Tray during the period prior to the effective date of termination. The following provisions will survive termination or expiration of this Agreement: Sections 4 (Fees and Payments), 5 (Proprietary Rights), 6 (Confidential Information), 7.3 (Warranties; Disclaimers), 8 (Indemnification), 9 (Limitation of Liability), 10.3 (Effect of Termination) and 12 (Miscellaneous).","caution":null,"provenance":{"source_url":"https://tray.ai/legal/msa/","snapshot_sha256":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a","wayback_url":null,"deep_link":"https://tray.ai/legal/msa/#:~:text=%20Effect%20of%20Termination.,Termination)%20and%2012%20(Miscellaneous).","char_start":29445,"char_end":30441}},{"surface":"tier_differences","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Invoicing and Payment. Unless otherwise stated in an Order Form or a SOW, all fees and charges under this Agreement will be invoiced in advance and are due net thirty (30) days from the invoice date. Customer is responsible for providing a complete and accurate billing address and billing contact to Tray. If Customer believes a particular invoice is incorrect, Customer must contact Tray in writing within sixty (60) days of such invoice date to be eligible to receive an adjustment or credit.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/msa/","snapshot_sha256":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a","wayback_url":null,"deep_link":"https://tray.ai/legal/msa/#:~:text=%20Invoicing%20and%20Payment.,an%20adjustment%20or%20credit.","char_start":12919,"char_end":13415}},{"surface":"tier_differences","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Fees. Customer shall pay to Tray the fees specified in all Order Forms and SOWs executed by the parties. Except as otherwise specified herein, or in an Order Form or SOW, payment obligations are non-cancelable and fees paid are non-refundable. Fees for the Tray Service are based on the Tray Service purchased and not actual usage. Customer agrees that its purchase of the Tray Service or the Professional Services is not contingent upon the delivery of any future functionality or features.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/msa/","snapshot_sha256":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a","wayback_url":null,"deep_link":"https://tray.ai/legal/msa/#:~:text=%20Fees.%20Customer%20shall,future%20functionality%20or%20features.","char_start":12425,"char_end":12917}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Overdue Payments. Any invoiced amount not received by Tray by the due date and not subject to a reasonable and good faith dispute may accrue late interest at the lower of (i) the rate of 1.5% of the outstanding balance per month, or (ii) the maximum rate permitted by law.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/msa/","snapshot_sha256":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a","wayback_url":null,"deep_link":"https://tray.ai/legal/msa/#:~:text=%20Overdue%20Payments.%20Any,rate%20permitted%20by%20law.","char_start":13417,"char_end":13690}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Tray Warranties and Remedies.  Tray warrants that (i) the Tray Service will perform materially in accordance with the Documentation under normal use and circumstances; and (ii) it will perform all Professional Services in a good and workmanlike manner. Customer’s exclusive remedy and Tray’s entire liability for a breach of the warranties set forth in this Section 7.2 shall be as follows: (a) in the event of a breach of the warranty in subsection 7.2(i), Tray will promptly correct any material reproducible errors so that the Tray Service materially conforms to the Documentation and if Tray is unable to provide the Tray Service as warranted within a commercially reasonable time following receipt of written notice of breach, Customer shall be entitled to terminate the applicable Order Form and receive a refund of any prepaid, unused fees Customer paid for the Tray Service applicable to the remaining portion of the Subscription Term following the effective date of termination; and (b) in the event of a breach of the warranty in subsection 7.2(ii), Tray will promptly re-perform the applicable Professional Services and if Tray is unable to provide the Professional Services as warranted within a commercially reasonable time following receipt of written notice of breach, Customer shall be entitled to terminate the applicable SOW and recover the fees paid for the nonconforming Professional Services.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/msa/","snapshot_sha256":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a","wayback_url":null,"deep_link":"https://tray.ai/legal/msa/#:~:text=%20Tray%20Warranties%20and,the%20nonconforming%20Professional%20Services.","char_start":20997,"char_end":22411}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Procedure.  The foregoing obligations of the indemnifying party are conditioned upon the party seeking indemnification (a) promptly providing notice to the indemnifying party concerning the existence of an indemnifiable claim (provided that failure to give prompt notice shall not constitute a waiver of a party’s right to indemnification and shall affect the indemnifying party’s obligations under this Agreement only to the extent that the indemnifying party’s rights are materially prejudiced by such failure or delay), and (b) promptly providing all information and assistance reasonably requested and otherwise full cooperation with the indemnifying party in defending the claim, and (c) giving the indemnifying party sole control and authority of the defence and settlement of any indemnifiable claim (provided, however, that any settlement requiring the party seeking indemnification to admit liability or make any financial payment shall require such party’s prior written consent, not to be unreasonably withheld or delayed).","caution":null,"provenance":{"source_url":"https://tray.ai/legal/msa/","snapshot_sha256":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a","wayback_url":null,"deep_link":"https://tray.ai/legal/msa/#:~:text=%20Procedure.%20The%20foregoing,unreasonably%20withheld%20or%20delayed).","char_start":25891,"char_end":26926}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" E xclusion of Consequential Damages. EXCEPT FOR A PARTY’S INDEMNIFICATION OBLIGATIONS UNDER SECTION 8 AND CUSTOMER’S BREACH OF ITS OBLIGATIONS PURSUANT TO SECTION 2.3, IN NO EVENT WILL EITHER PARTY OR ITS AFFILIATES BE LIABLE TO THE OTHER FOR ANY LOST PROFITS, REVENUES, OR GOODWILL, OR ANY CONSEQUENTIAL, INDIRECT, SPECIAL, INCIDENTAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO THIS AGREEMENT. THE LIABILITIES LIMITED BY THIS SECTION 9 APPLY: (i) REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT, STRICT PRODUCT LIABILITY, NEGLIGENCE OR OTHERWISE; (ii) EVEN IF A PARTY IS ADVISED IN ADVANCE OF THE POSSIBILITY OF THE DAMAGES IN QUESTION AND EVEN IF SUCH DAMAGES WERE FORESEEABLE; AND (iii) EVEN IF A PARTY’S REMEDIES FAIL OF THEIR ESSENTIAL PURPOSE. THE FOREGOING DISCLAIMER WILL NOT APPLY TO THE EXTENT PROHIBITED BY LAW.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/msa/","snapshot_sha256":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a","wayback_url":null,"deep_link":"https://tray.ai/legal/msa/#:~:text=%20E%20xclusion%20of,EXTENT%20PROHIBITED%20BY%20LAW.","char_start":27457,"char_end":28299}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Export Control. The Tray Service, any other Tray technology, and derivatives thereof may be subject to export laws and regulations of the United States and other jurisdictions. Each party represents that it is not named on any U.S. government denied-party list. Customer shall not, and shall not permit Users to, access or use the Tray Service in violation of any U.S. export law or regulation.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/msa/","snapshot_sha256":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a","wayback_url":null,"deep_link":"https://tray.ai/legal/msa/#:~:text=%20Export%20Control.%20The,export%20law%20or%20regulation.","char_start":34888,"char_end":35283}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Indemnification by Customer.  Subject to Section 8.3, Customer shall defend Tray, at Customer’s expense, from and against any Third Party Claims made or brought against Tray alleging that the Customer Data, or Customer’s use of the Tray Service in violation of this Agreement, infringes or otherwise violates a third party’s property, privacy or other rights, or violates any applicable law. Further, Customer shall indemnify and hold Tray harmless against all Losses awarded against Tray by a court of competent jurisdiction or an arbitrator, or agreed to in a written settlement agreement signed by Customer, in connection with such Third Party Claims.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/msa/","snapshot_sha256":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a","wayback_url":null,"deep_link":"https://tray.ai/legal/msa/#:~:text=%20Indemnification%20by%20Customer.,such%20Third%20Party%20Claims.","char_start":25234,"char_end":25889}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Limitation of Liability. EXCEPT FOR A PARTY’S INDEMNIFICATION OBLIGATIONS UNDER SECTION 8 AND CUSTOMER’S BREACH OF ITS OBLIGATIONS PURSUANT TO SECTION 2.3, IN NO EVENT SHALL EITHER PARTY’S OR ITS AFFILIATES’ AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT OR ANY ORDER FORM OR SOW UNDER THIS AGREEMENT EXCEED THE AMOUNT OF THE FEES ACTUALLY PAID OR PAYABLE BY CUSTOMER TO TRAY DURING THE TWELVE MONTH PERIOD IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE LIABILITY.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/msa/","snapshot_sha256":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a","wayback_url":null,"deep_link":"https://tray.ai/legal/msa/#:~:text=%20Limitation%20of%20Liability.,RISE%20TO%20THE%20LIABILITY.","char_start":26969,"char_end":27455}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" The provisions of this Section 9 allocate the risks under this Agreement between the parties, and the parties have relied on these limitations in determining whether to enter into this Agreement.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/msa/","snapshot_sha256":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a","wayback_url":null,"deep_link":"https://tray.ai/legal/msa/#:~:text=%20The%20provisions%20of,enter%20into%20this%20Agreement.","char_start":28301,"char_end":28497}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Warranty Disclaimers. Except as EXPRESSLY provided in THIS AGREEMENT, TO THE FULLEST EXTENT PERMITTED BY LAW, THE TRAY SERVICE AND PROFESSIONAL SERVICES ARE PROVIDED “AS IS.” Except as EXPRESSLY provided in THIS SECTION 7, TRAY, ITS AFFILIATES, SUPPLIERS, AND ITS LICENSORS MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WHETHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, AND SPECIFICALLY DISCLAIM ALL IMPLIED WARRANTIES INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, TRAY DOES NOT REPRESENT OR WARRANT THAT THE TRAY SERVICE (A) WILL PERFORM WITHOUT INTERRUPTION OR ERROR, OR (B) IS SECURE FROM HACKING OR OTHER UNAUTHORIsED INTRUSION. EACH PARTY DISCLAIMS ALL LIABILITY AND INDEMNIFICATION OBLIGATIONS FOR ANY HARM OR DAMAGES CAUSED BY ANY THIRD-PARTY HOSTING PROVIDERS.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/msa/","snapshot_sha256":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a","wayback_url":null,"deep_link":"https://tray.ai/legal/msa/#:~:text=%20Warranty%20Disclaimers.%20Except,ANY%20THIRD-PARTY%20HOSTING%20PROVIDERS.","char_start":22413,"char_end":23383}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" In addition to Tray’s indemnity obligations, if a Third Party Claim is made or appears possible, Tray may, at Tray’s sole expense, (a) modify or replace the Tray Service or component or part thereof, to make it non-infringing, (b) obtain the right for Customer to continue use of the Tray Service, or (c) if determines neither of the foregoing alternatives are commercially reasonable, Tray may terminate this Agreement and refund to Customer all prepaid, unused fees for the Tray Service applicable to the remaining portion of the Subscription Term following the effective date of termination. This Section 8.1 states Tray’s entire liability and Customer’s exclusive remedy for any claim of intellectual property infringement.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/msa/","snapshot_sha256":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a","wayback_url":null,"deep_link":"https://tray.ai/legal/msa/#:~:text=%20In%20addition%20to,of%20intellectual%20property%20infringement.","char_start":24501,"char_end":25229}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Mutual Warranties. Each party represents and warrants that (i) it has the power and authority to enter into and fully perform this Agreement; and (ii) the performance by such party of its obligations and duties hereunder will not violate any agreement to which such party is bound.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/msa/","snapshot_sha256":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a","wayback_url":null,"deep_link":"https://tray.ai/legal/msa/#:~:text=%20Mutual%20Warranties.%20Each,such%20party%20is%20bound.","char_start":20713,"char_end":20995}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Force Majeure. Except with respect to payment obligations hereunder, if a party is prevented or delayed in performance of its obligations hereunder as a result of circumstances beyond such party’s reasonable control, including, by way of example, acts of war, terrorism, hurricanes, earthquakes, other acts of God or of nature, strikes or other labor disputes, riots, or embargoes, such failure or delay will not be deemed to constitute a breach of this Agreement, but such obligation will remain in full force and effect, and will be performed or satisfied as soon as reasonably practicable after the termination of the relevant circumstances causing such failure or delay, provided that if such party is prevented or delayed from performing for more than ninety (90) days, the other party may terminate this Agreement upon thirty (30) days’ written notice.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/msa/","snapshot_sha256":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a","wayback_url":null,"deep_link":"https://tray.ai/legal/msa/#:~:text=%20Force%20Majeure.%20Except,(30)%20days%E2%80%99%20written%20notice.","char_start":31620,"char_end":32479}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Indemnification by Tray. Subject to Section 8.3, Tray shall defend Customer, at Tray’s expense, from and against any and all third-party claims, suits, actions, or proceedings (“ Third Party Claims ”) made or brought against Customer by a third party alleging that the Tray Service infringes a U.S. patent, copyright or trademark of such third party or misappropriates such third party’s trade secrets. Further, Tray shall indemnify and hold Customer harmless against all damages, costs and reasonable attorneys’ fees (“ Losses ”) awarded against Customer by a court of competent jurisdiction or an arbitrator, or agreed to in a written settlement agreement signed by Tray, in connection with such Third Party Claims. Tray shall have no indemnification obligation for infringement claims arising from (i) the combination of the Tray Service with any services, hardware, data or business processes not provided by Tray, (ii) modifications to the Tray Service by Customer or its agents, or (iii) for use of the Tray Service by Customer other than in accordance with this Agreement.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/msa/","snapshot_sha256":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a","wayback_url":null,"deep_link":"https://tray.ai/legal/msa/#:~:text=%20Indemnification%20by%20Tray.,accordance%20with%20this%20Agreement.","char_start":23418,"char_end":24498}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Termination for Cause. Either party may terminate this Agreement or any Order Form or SOW for cause if the other party: (i) fails to cure any material breach of this Agreement within thirty (30) days after receipt of written notice of such breach; or (ii) becomes the subject of a petition in bankruptcy or any other proceeding relating to insolvency, receivership, liquidation or assignment for the benefit of creditors.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/msa/","snapshot_sha256":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a","wayback_url":null,"deep_link":"https://tray.ai/legal/msa/#:~:text=%20Termination%20for%20Cause.,the%20benefit%20of%20creditors.","char_start":29021,"char_end":29443}},{"surface":"indemnity_liability","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Taxes. Tray’s fees do not include any local, state, federal or foreign taxes, levies, duties or similar governmental assessments of any nature, including value-added, use or withholding taxes (collectively, “Taxes”). Customer is responsible for paying all Taxes associated with its purchases hereunder, excluding taxes based on Tray’s net income or property. If Tray has the legal obligation to pay or collected Taxes for which Customer is responsible under this Agreement, Tray will invoice Customer and Customer will pay that amount unless Customer provides Tray with a valid tax exemption certificate authorised by the appropriate taxing authority.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/msa/","snapshot_sha256":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a","wayback_url":null,"deep_link":"https://tray.ai/legal/msa/#:~:text=%20Taxes.%20Tray%E2%80%99s%20fees,the%20appropriate%20taxing%20authority.","char_start":14102,"char_end":14754}},{"surface":"confidentiality","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Remedies. The Receiving Party acknowledges that breach of the confidentiality obligations would cause irreparable harm to the Disclosing Party, the extent of which may be difficult to ascertain. Accordingly, the Receiving Party agrees that, in addition to any other remedies available to it, the Disclosing Party is entitled to seek immediate injunctive relief in the event of breach of an obligation of confidentiality by the Receiving Party, and that the Disclosing Party shall not be required to post a bond or show irreparable harm in order to obtain such injunctive relief.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/msa/","snapshot_sha256":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a","wayback_url":null,"deep_link":"https://tray.ai/legal/msa/#:~:text=%20Remedies.%20The%20Receiving,obtain%20such%20injunctive%20relief.","char_start":19363,"char_end":19942}},{"surface":"confidentiality","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Compelled Disclosure. The Receiving Party may access and disclose Confidential Information of the Disclosing Party if legally required to do so in connection with any legal or regulatory proceeding; provided, however, that in such event the Receiving Party will, if lawfully permitted to do so, notify the Disclosing Party prior to such access or disclosure so as to allow the Disclosing Party an opportunity to seek appropriate protective measures. Receiving Party will furnish only that portion of the Confidential Information that is legally required to be disclosed, and any Confidential Information so disclosed shall maintain its confidentiality protection for all purposes other than such legally compelled disclosure.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/msa/","snapshot_sha256":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a","wayback_url":null,"deep_link":"https://tray.ai/legal/msa/#:~:text=%20Compelled%20Disclosure.%20The,such%20legally%20compelled%20disclosure.","char_start":19944,"char_end":20670}},{"surface":"confidentiality","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Either party may reference the other party’s name and logo in lists of customers or vendors, including on each other’s respective websites. All other uses of each other’s name and any publicity shall require the prior written approval and consent of the other party.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/msa/","snapshot_sha256":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a","wayback_url":null,"deep_link":"https://tray.ai/legal/msa/#:~:text=%20Either%20party%20may,of%20the%20other%20party.","char_start":30472,"char_end":30739}},{"surface":"confidentiality","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Among other things, we maintain the confidentiality of Personal Information related to you and we take reasonable steps to ensure that the Personal Information is accurate, complete, current and reliable for its intended use. We have put in place appropriate physical, technical and organizational controls to safeguard and secure Personal Information related to you from loss, misuse, unauthorized access or disclosure, alteration or destruction.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20Among%20other%20things%2C,disclosure%2C%20alteration%20or%20destruction.","char_start":16809,"char_end":17257}},{"surface":"confidentiality","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" We will use judgment and due care to redact from the data which we will make available to you, Personal Information related to others.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20We%20will%20use,Information%20related%20to%20others.","char_start":20358,"char_end":20493}},{"surface":"confidentiality","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" These measures provide industry standard security. However, although we make efforts to protect your privacy, we cannot guarantee that the Services or our website will be immune from cyber-attacks, malicious activities, malfunctions, honest mistakes or other types of abuse and misuse.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20These%20measures%20provide,of%20abuse%20and%20misuse.","char_start":17259,"char_end":17545}},{"surface":"confidentiality","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Confidentiality; Protection.  The Receiving Party agrees not to use Confidential Information or disclose, distribute or disseminate such Confidential Information except as allowed hereunder or as otherwise expressly agreed in writing by the Disclosing Party. The Receiving Party agrees to restrict access to such Confidential Information to those employees and service providers of the Receiving Party who need to know such information for performing as contemplated hereunder and have agreed to be bound by a confidentiality obligation not less protective than that contained in this Agreement. The Receiving Party shall exercise the same degree of care to prevent unauthorized use or disclosure of the Confidential Information to others as it takes to preserve and safeguard its own confidential information of like importance, but in no event less than reasonable care. At any time upon written request, the Receiving Party shall destroy or return to the Disclosing Party all copies of Confidential Information.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/msa/","snapshot_sha256":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a","wayback_url":null,"deep_link":"https://tray.ai/legal/msa/#:~:text=%20Confidentiality%3B%20Protection.%20The,copies%20of%20Confidential%20Information.","char_start":18346,"char_end":19361}},{"surface":"confidentiality","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Definition of Confidential Information. “Confidential Information” means all confidential and proprietary information of a party (“Disclosing Party”) disclosed to the other party (“Receiving Party”), whether orally or in writing, that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information or the circumstances of disclosure. Confidential Information shall include, without limitation, (a) of both parties, the terms and conditions of this Agreement (including pricing), provided that either party may disclose the terms and conditions of this Agreement to its potential investors and acquirers on a confidential basis in connection with bona fide due diligence, (b) of Customer, the Customer Data, and (c) of Tray, the Tray Service, Documentation and the Tray Materials. The Receiving Party’s nondisclosure obligation shall not apply to information which the Receiving Party can document: (i) was rightfully in its possession or known to it prior to receipt of the Confidential Information; (ii) is or has become public knowledge through no fault of the Receiving Party; (iii) is rightfully obtained by the Receiving Party from a third party without breach of any confidentiality obligation; or (iv) is independently developed by employees of the Receiving Party who had no access to such information.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/msa/","snapshot_sha256":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a","wayback_url":null,"deep_link":"https://tray.ai/legal/msa/#:~:text=%20Definition%20of%20Confidential,access%20to%20such%20information.","char_start":16971,"char_end":18344}},{"surface":"subprocessors_data_sharing","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Sharing Personal Information with third parties – We share information with our service providers as necessary to facilitate our business. We will share information when we change our corporate structure, and we will share the information with our affiliated entity.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20Sharing%20Personal%20Information,with%20our%20affiliated%20entity.","char_start":1776,"char_end":2043}},{"surface":"subprocessors_data_sharing","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Furthermore, we share Personal Information with our corporate affiliate (Plan.nr Ltd.) that is our UK subsidiary, for the purpose of operating our Services.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20Furthermore%2C%20we%20share,of%20operating%20our%20Services.","char_start":11454,"char_end":11611}},{"surface":"subprocessors_data_sharing","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" We will disclose Personal Information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. In addition, we would disclose or use users’ Personal Information to defend or enforce our legal rights and in accordance with any applicable law.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20We%20will%20disclose,with%20any%20applicable%20law.","char_start":11613,"char_end":11921}},{"surface":"subprocessors_data_sharing","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" If you exercise one (or more) of the above-mentioned rights, in accordance with the provisions under the law, you are entitled to request to be informed that third parties that hold Personal Information related to you, in accordance with this privacy policy, will act accordingly.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20If%20you%20exercise,policy%2C%20will%20act%20accordingly.","char_start":23561,"char_end":23842}},{"surface":"subprocessors_data_sharing","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" In the preceding twelve (12) months, we have used the categories of Personal Information that we have collected or received and we have disclosed it to the categories of third parties for the business purposes, as described above under the section titled “Sharing Personal Information with third parties”.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20In%20the%20preceding,Information%20with%20third%20parties%E2%80%9D.","char_start":27828,"char_end":28134}},{"surface":"subprocessors_data_sharing","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" The categories of Personal Information that we disclosed for a business purpose, and the categories of third parties to whom we disclosed that particular category of Personal Information;","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20The%20categories%20of,category%20of%20Personal%20Information%3B","char_start":28727,"char_end":28915}},{"surface":"subprocessors_data_sharing","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" If you are a California resident, California Civil Code Section 1798.83 permits you to request in writing a list of the categories of personal data relating to third parties to which we have disclosed certain categories of personal data during the preceding year for the third parties’ direct marketing purposes. To make such a request, please contact us at: privacy@tray.ai .","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20If%20you%20are,us%20at%3A%20privacy%40tray.ai%20.","char_start":25815,"char_end":26192}},{"surface":"subprocessors_data_sharing","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Third party Service Providers.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20Third%20party%20Service%20Providers.","char_start":27793,"char_end":27824}},{"surface":"subprocessors_data_sharing","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Where we believe, under our discretion, that an alternative service is more suited for the needs of your entity, we will share your contact information with our authorized partners based on your consent. The partners will reach out to you and will offer you either our offering or a 3rd party offering.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20Where%20we%20believe%2C,a%203rd%20party%20offering.","char_start":11149,"char_end":11452}},{"surface":"subprocessors_data_sharing","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Additionally, a merger, acquisition or any other structural change will require us to transfer your Personal Information to another entity, as part of the structural change, provided that the receiving entity will comply with this policy.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20Additionally%2C%20a%20merger%2C,comply%20with%20this%20policy.","char_start":11923,"char_end":12162}},{"surface":"subprocessors_data_sharing","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" For example, if you are our user or a website visitor, your contact information will be shared with our Service Providers for the purpose of finding additional personal data relating to you (enrichment) to aid our sales team or to provide a more tailored service. In addition, we will use customer support and analytics services like Intercom and Segment to provide you with customer support and learn how you use our Services.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20For%20example%2C%20if,you%20use%20our%20Services.","char_start":10719,"char_end":11147}},{"surface":"subprocessors_data_sharing","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Like many companies, we use a number of Service Providers to help us provide the Services. Whilst these Services will require Personal Information related to you to be disclosed, we only allow these Service Providers to use it as necessary to fulfill the purposes for collecting the Personal Information under this privacy policy and under strict conditions.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20Like%20many%20companies%2C,and%20under%20strict%20conditions.","char_start":10358,"char_end":10717}},{"surface":"subprocessors_data_sharing","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" If we disclosed your Personal Information for a business purpose, we will provide you with a list which will identify the Personal Information categories that each category of recipient obtained.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20If%20we%20disclosed,category%20of%20recipient%20obtained.","char_start":28917,"char_end":29113}},{"surface":"subprocessors_data_sharing","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Connected Applications. The Tray Service contains features designed to interoperate with Connected Applications. To use such features, Customer or its Users may be required to obtain access to such Connected Applications from their providers, and grant Tray access to Customer’s or its Users’ account(s) on such Connected Applications. If Customer uses a Connected Application with the Tray Service, Customer grants Tray permission to allow the Connected Application and its provider to access Customer Data solely as required for the interoperation of that Connected Application with the Tray Service. Any acquisition by Customer of Connected Applications, and any exchange of Customer Data between Customer and any Connected Application provider, product or service, is solely between Customer and the applicable Connected Application provider. Tray does not warrant or support Connected Applications. Tray is not responsible for any disclosure, modification or deletion of Customer Data resulting from access by any Connected Application or its provider.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/msa/","snapshot_sha256":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a","wayback_url":null,"deep_link":"https://tray.ai/legal/msa/#:~:text=%20Connected%20Applications.%20The,Application%20or%20its%20provider.","char_start":10250,"char_end":11308}},{"surface":"subprocessors_data_sharing","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Processing. To the extent that Tray is processing personal data on behalf of Customer as a processor (or sub-processor) under Article 28 of Regulation (EU) 2016/679 (“GDPR”), or as a Service Provider under the CCPA, then Tray’s Data Processing Addendum, which is available at: https://tray.ai/dpa , serves as an integral part of this Agreement.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/msa/","snapshot_sha256":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a","wayback_url":null,"deep_link":"https://tray.ai/legal/msa/#:~:text=%20Processing.%20To%20the,part%20of%20this%20Agreement.","char_start":9335,"char_end":9680}},{"surface":"audit_rights_dpa_residency","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Cross-border transfer – We use cloud-based services to store and process data in the United States, European Union, United Kingdom and Australia and will store them at additional sites, at our discretion, in accordance with applicable laws.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20Cross-border%20transfer%20%E2%80%93,accordance%20with%20applicable%20laws.","char_start":2045,"char_end":2286}},{"surface":"audit_rights_dpa_residency","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Specific provision for California residents – If you are a California resident, you are entitled to specific privacy rights.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20Specific%20provision%20for,to%20specific%20privacy%20rights.","char_start":3216,"char_end":3341}},{"surface":"audit_rights_dpa_residency","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" We are a global company with a headquarter in the US. We therefore process Personal Information in the US.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20We%20are%20a,Information%20in%20the%20US.","char_start":12195,"char_end":12302}},{"surface":"audit_rights_dpa_residency","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" When processing Personal Data, we do so under the strict safeguards mentioned on our security page at https://tray.ai/trust .","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20When%20processing%20Personal,page%20at%20https%3A%2F%2Ftray.ai%2Ftrust%20.","char_start":12304,"char_end":12430}},{"surface":"audit_rights_dpa_residency","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Under the DPF Principles we are responsible for the processing of Personal Information we receive and, subsequently, for the Personal Information that we then transfer to a third-party service provider acting as an agent on our behalf, if the Personal Information is processed in a manner inconsistent with the Data Privacy Framework.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20Under%20the%20DPF,the%20Data%20Privacy%20Framework.","char_start":14341,"char_end":14676}},{"surface":"audit_rights_dpa_residency","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" The General Data Protection Regulation (“ GDPR ”), the UK General Data Protection Regulation (“ UK GDPR ”) and the Swiss Federal Act on Data Protection (“ FADP ”) provide residents of the EEA, UK or Switzerland (as applicable) specific rights regarding their Personal Information. If the GDPR, or the UK GDPR or the FADP applies to the processing of Personal Information related to you by us, then the terms listed in this section apply, in addition to your rights under this Privacy Notice.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20The%20General%20Data,under%20this%20Privacy%20Notice.","char_start":20602,"char_end":21094}},{"surface":"audit_rights_dpa_residency","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" We base our processing of Personal Information (which is equivalent to the relevant term under the GDPR – “Personal Data”) as a Data Controller on the following lawful grounds:","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20We%20base%20our,the%20following%20lawful%20grounds%3A","char_start":21096,"char_end":21273}},{"surface":"audit_rights_dpa_residency","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" We will process Personal Information related to you to comply with a legal obligation and to protect yours and others’ vital interests.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20We%20will%20process,and%20others%E2%80%99%20vital%20interests.","char_start":21630,"char_end":21766}},{"surface":"audit_rights_dpa_residency","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" privacy@tray.ai and request to exercise your rights in accordance with the provisions provided by law:","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20privacy%40tray.ai%20and%20request,provisions%20provided%20by%20law%3A","char_start":22398,"char_end":22501}},{"surface":"audit_rights_dpa_residency","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" You can contact us if you want to withdraw your consent to the processing of Personal Information related to you, where applicable. Exercising this right will not affect the lawfulness of processing based on consent before its withdrawal.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20You%20can%20contact,consent%20before%20its%20withdrawal.","char_start":22900,"char_end":23139}},{"surface":"audit_rights_dpa_residency","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" You are entitled to request the transfer of Personal Information related to you in accordance with your right to data portability.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20You%20are%20entitled,right%20to%20data%20portability.","char_start":23848,"char_end":23979}},{"surface":"audit_rights_dpa_residency","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" You have a right to lodge a complaint with a data protection supervisory authority of your habitual residence or place of work of an alleged infringement of the GDPR, UK GDPR or FDPA.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20You%20have%20a,UK%20GDPR%20or%20FDPA.","char_start":24467,"char_end":24651}},{"surface":"audit_rights_dpa_residency","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" We do periodical assessments of our data processing and privacy practices, to make sure that we comply with this privacy policy, to update the privacy policy when needed, and to verify that the privacy policy is displayed properly and accessible.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20We%20do%20periodical,displayed%20properly%20and%20accessible.","char_start":24655,"char_end":24902}},{"surface":"audit_rights_dpa_residency","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" If you have any concerns about the way we process Personal Information related to you, you are welcome to contact our representative in the EU at: privacy-eu-rep@tray.ai . We will look into your inquiry and make good-faith efforts to respond promptly.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20If%20you%20have,efforts%20to%20respond%20promptly.","char_start":33720,"char_end":33972}},{"surface":"audit_rights_dpa_residency","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" You have the right to obtain a copy of or access to safeguards under which Personal Information related to you is transferred outside of the EEA.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20You%20have%20the,outside%20of%20the%20EEA.","char_start":24317,"char_end":24463}},{"surface":"audit_rights_dpa_residency","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" We will look into your query and make good-faith efforts to resolve any existing or potential dispute with you. Note that when you send us a request to exercise your rights, we will need to reasonably authenticate your identity and location. We will ask you to provide us credentials to make sure that you are who you claim to be and will further ask you questions to understand the nature and scope of your request.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20We%20will%20look,scope%20of%20your%20request.","char_start":24904,"char_end":25321}},{"surface":"audit_rights_dpa_residency","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" We will rely on our legitimate interests, which we believe are not overridden by your fundamental rights and freedoms, for the following purposes: -","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20We%20will%20rely,the%20following%20purposes%3A%20-","char_start":21770,"char_end":21919}},{"surface":"audit_rights_dpa_residency","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" When we transfer Personal Information to any of our service providers or partners in the US or a third country, we ensure that there is a lawful basis for the transfer (such as Standard Contractual Clauses as adopted by the European Commission, or a certification under the EU-U.S. Data Privacy Framework, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework), in order to safeguard the transfer of Personal Information we collect from the European Economic Area, the United Kingdom (the “UK”), and Switzerland and to ensure that adequate protection for Personal Information relating to you is provided as required by applicable law.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20When%20we%20transfer,required%20by%20applicable%20law.","char_start":12432,"char_end":13092}},{"surface":"audit_rights_dpa_residency","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" You are entitled to object to the processing of Personal Information related to you, for example in relation to direct marketing.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20You%20are%20entitled,relation%20to%20direct%20marketing.","char_start":23983,"char_end":24113}},{"surface":"audit_rights_dpa_residency","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Tray complies with the principles of the EU-U.S. Data Privacy Framework (“ EU-U.S. DPF ”), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (“ Swiss-U.S. DPF ”) as set forth by the U.S. Department of Commerce. Tray has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework Principles (“ EU-U.S. DPF Principles ”) with regard to the processing of Personal Information received from the European Union in reliance on the EU-U.S. DPF, and from the United Kingdom (and Gibraltar) in reliance on the UK Extension to the EU-U.S. DPF. Tray has certified to the U.S. Department of Commerce that it adheres to the Swiss-U.S. Data Privacy Framework Principles with regard to the processing of Personal Information received from Switzerland in reliance on the Swiss-U.S. DPF (the “ Swiss-U.S. DPF Principles ”, and together with the EU-U.S. DPF Principles, the “ DPF Principles ”). If there is any conflict between the terms in this Policy and the DPF Principles, the DPF Principles shall govern. To learn more about the Data Privacy Framework (DPF) program, and to view our certification, please visit https://www.dataprivacyframework.gov .","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20Tray%20complies%20with,please%20visit%20https%3A%2F%2Fwww.dataprivacyframework.gov%20.","char_start":13133,"char_end":14339}},{"surface":"audit_rights_dpa_residency","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" We process your Personal Information as a preliminary necessary step prior to initiating an engagement with the Customer or as necessary for the performance of the Services agreement with such Customer.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20We%20process%20your,agreement%20with%20such%20Customer.","char_start":21423,"char_end":21626}},{"surface":"audit_rights_dpa_residency","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Where we process Personal Information as part of the Services, as a data processor of our users, we are committed to assist our data controllers in fulfilling the above mentioned rights under the GDPR.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20Where%20we%20process,rights%20under%20the%20GDPR.","char_start":25323,"char_end":25525}},{"surface":"audit_rights_dpa_residency","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affecting you.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20You%20have%20the,similarly%20significantly%20affecting%20you.","char_start":24117,"char_end":24313}},{"surface":"audit_rights_dpa_residency","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" All processing of Personal Information related to you which are not based on the lawful grounds indicated below, are based on your consent.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20All%20processing%20of,based%20on%20your%20consent.","char_start":21279,"char_end":21419}},{"surface":"audit_rights_dpa_residency","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Specific provision for EEA residents – If we process Personal Information related to you when you are in the EEA, further terms apply to our processing in relation to your rights as a data subject under EEA data protection laws.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20Specific%20provision%20for,EEA%20data%20protection%20laws.","char_start":2985,"char_end":3214}},{"surface":"audit_rights_dpa_residency","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" You are entitled to access the Personal Information that we keep about you together with information about how and on what basis the Personal Information is being processed and to rectify when such information is inaccurate. If you find that the Personal Information related to you is not accurate, complete or updated, then please provide us with the necessary information to correct it.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20You%20are%20entitled,information%20to%20correct%20it.","char_start":22507,"char_end":22896}},{"surface":"audit_rights_dpa_residency","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" At any time, you can contact our privacy team at:","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20At%20any%20time%2C,our%20privacy%20team%20at%3A","char_start":22346,"char_end":22396}},{"surface":"governing_law_disputes","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" IMPORTANT – PLEASE READ CAREFULLY: THIS TRAY.AI MASTER SUBSCRIPTION AGREEMENT (“AGREEMENT”) IS A LEGAL AGREEMENT BETWEEN TRAY.AI, INC. (“TRAY”) AND YOU OR THE ENTITY THAT YOU REPRESENT (YOU OR ANY SUCH ENTITY, “CUSTOMER”). BY USING OR ACCESSING THE TRAY SERVICE (1) YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTAND, AND AGREE TO BE BOUND BY THIS AGREEMENT AND (2) YOU REPRESENT THAT YOU HAVE THE AUTHORITY TO ENTER INTO THIS AGREEMENT AND TO BIND CUSTOMER TO THE TERMS OF THIS AGREEMENT. IF YOU DO NOT AGREE TO ALL TERMS AND CONDITIONS OF THIS AGREEMENT, OR IF YOU DO NOT HAVE SUCH AUTHORITY, DO NOT ACCESS OR USE THE SERVICE IN ANY WAY. THIS AGREEMENT GOVERNS YOUR INITIAL PURCHASE OF THE SERVICE AND RELATED SUPPORT SERVICES, AS WELL AS ANY FUTURE PURCHASES MADE BY YOU THAT REFERENCE THIS AGREEMENT. Tray, with its principal place of business located at 25 Stillman Street, San Francisco, CA 94107, is willing to grant you access to the Service on the condition that you accept all the terms of this Agreement.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/msa/","snapshot_sha256":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a","wayback_url":null,"deep_link":"https://tray.ai/legal/msa/#:~:text=%20IMPORTANT%20%E2%80%93%20PLEASE,terms%20of%20this%20Agreement.","char_start":187,"char_end":1199}},{"surface":"governing_law_disputes","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Notices.  Tray may give general notices related to the Tray Service that are applicable to all customers by email or through the Tray Service. All other notices required to be sent hereunder will be in writing and will be effective upon (i) personal delivery, or (ii) the second business day after mailing, in each case addressed as follows: if to Tray at its principal office indicated above to the attention of Finance Department, and, if to Customer, to Customer’s address on record in Tray’s account information, or to such other address or individual as the parties may specify from time to time by written notice to the other party.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/msa/","snapshot_sha256":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a","wayback_url":null,"deep_link":"https://tray.ai/legal/msa/#:~:text=%20Notices.%20Tray%20may,to%20the%20other%20party.","char_start":30979,"char_end":31618}},{"surface":"governing_law_disputes","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Assignment & Successors. Neither party may assign this Agreement nor any of its rights or obligations hereunder without the prior written consent of the other party (not to be unreasonably withheld). Notwithstanding the foregoing, either party may assign this Agreement in its entirety (including all Order Forms), without the consent of the other party, in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of its assets. Any attempt by a party to assign its rights or obligations under this Agreement in breach of this section shall be void and of no effect. Subject to the foregoing, this Agreement will be binding upon and inure to the benefit of the parties’ respective successors and assigns.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/msa/","snapshot_sha256":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a","wayback_url":null,"deep_link":"https://tray.ai/legal/msa/#:~:text=%20Assignment%20%26%23x26%3B%20Successors.,respective%20successors%20and%20assigns.","char_start":32481,"char_end":33236}},{"surface":"governing_law_disputes","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Governing Law and Venue. This Agreement and any disputes arising out of or related hereto shall be governed by and construed in accordance with the laws of the State of California, without giving effect to its conflicts of law rules or the United Nations Convention on the International Sale of Goods, or the Uniform Computer Informational Transactions Act. The parties each consent to the personal and exclusive jurisdiction of the federal and state courts located in San Francisco, California. In any action to enforce this Agreement the prevailing party will be entitled to costs and attorneys’ fees.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/msa/","snapshot_sha256":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a","wayback_url":null,"deep_link":"https://tray.ai/legal/msa/#:~:text=%20Governing%20Law%20and,costs%20and%20attorneys%E2%80%99%20fees.","char_start":33855,"char_end":34459}},{"surface":"governing_law_disputes","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" No Third Party Beneficiaries.  The parties acknowledge that the covenants set forth in this Agreement are intended solely for the benefit of the parties, their successors and permitted assigns. Nothing herein, whether express or implied, will confer upon any person or entity, other than the parties, their successors and permitted assigns, any legal or equitable right whatsoever to enforce any provision of this Agreement.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/msa/","snapshot_sha256":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a","wayback_url":null,"deep_link":"https://tray.ai/legal/msa/#:~:text=%20No%20Third%20Party,provision%20of%20this%20Agreement.","char_start":34461,"char_end":34886}},{"surface":"governing_law_disputes","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Entire Agreement. This Agreement, including all exhibits and addenda hereto and all Order Forms and SOWs, sets forth the entire agreement of the parties and supersedes and replaces all prior or contemporaneous writings, negotiations and discussions, whether written or oral, with respect to its subject matter. Neither party has relied upon any representations or warranties whatsoever regarding the subject matter of this Agreement, express or implied, except for the representations and warranties set forth in this Agreement. Tray reserves the right to modify the terms and conditions of this Agreement, at its sole discretion, effective upon the commencement of any renewal Subscription Term. You are responsible for regularly reviewing this Agreement. CONTINUED USE OF THE SERVICE AFTER ANY SUCH CHANGES SHALL CONSTITUTE YOUR CONSENT TO SUCH CHANGES. If Tray modifies this Agreement during Customer’s Subscription Term, and Customer objects to the updated agreement, as Customer’s exclusive remedy, Customer may choose to terminate this Agreement and cease using the Service. Notwithstanding any language to the contrary therein, no terms or conditions set forth on any Customer purchase order or in any other Customer order documentation shall be incorporated into or form any part of this Agreement, and all such terms or conditions shall be null and void.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/msa/","snapshot_sha256":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a","wayback_url":null,"deep_link":"https://tray.ai/legal/msa/#:~:text=%20Entire%20Agreement.%20This,be%20null%20and%20void.","char_start":35285,"char_end":36649}},{"surface":"governing_law_disputes","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" If you have any questions, concerns, or complaints about our compliance with the DPF Principles, we encourage you to contact us under the contact details set forth in the section titled “Additional Information and Contact Details” below.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20If%20you%20have,and%20Contact%20Details%E2%80%9D%20below.","char_start":15501,"char_end":15739}},{"surface":"governing_law_disputes","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" If you have an unresolved complaint regarding our handling of Personal Information we received in reliance on the Data Privacy Framework, please contact JAMS, our U.S.-based third-party dispute resolution provider (free of charge), at https://www.jamsadr.com/DPF-Dispute-Resolution .","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20If%20you%20have,charge)%2C%20at%20https%3A%2F%2Fwww.jamsadr.com%2FDPF-Dispute-Resolution%20.","char_start":15741,"char_end":16025}},{"surface":"governing_law_disputes","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Tray is subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission (FTC).","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20Tray%20is%20subject,Federal%20Trade%20Commission%20(FTC).","char_start":16263,"char_end":16367}},{"surface":"governing_law_disputes","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Finally, if you have a complaint that we have violated the DPF Principles that has not been resolved by other means, you may have the ability to invoke binding arbitration as outlined more fully on the Data Privacy Framework website.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/privacy-policy/","snapshot_sha256":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9","wayback_url":null,"deep_link":"https://tray.ai/legal/privacy-policy/#:~:text=%20Finally%2C%20if%20you,Data%20Privacy%20Framework%20website.","char_start":16027,"char_end":16261}},{"surface":"governing_law_disputes","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Severability and Waiver. In the event that a provision of this Agreement is held by a court or other tribunal of competent jurisdiction to be invalid or otherwise unenforceable, such provision shall be limited or eliminated to the maximum extent permitted by applicable law so that this Agreement shall otherwise remain in full force and effect and enforceable. No waiver of any term of this Agreement shall be deemed a further or continuing waiver of such term or any other term, and a party’s failure to assert any right or provision under this Agreement shall not constitute a waiver of such right or provision.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/msa/","snapshot_sha256":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a","wayback_url":null,"deep_link":"https://tray.ai/legal/msa/#:~:text=%20Severability%20and%20Waiver.,such%20right%20or%20provision.","char_start":33238,"char_end":33853}},{"surface":"governing_law_disputes","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Independent Contractors. The parties are independent contractors. This Agreement does not create a partnership, franchise, joint venture, agency, fiduciary or employment relationship between the parties.","caution":null,"provenance":{"source_url":"https://tray.ai/legal/msa/","snapshot_sha256":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a","wayback_url":null,"deep_link":"https://tray.ai/legal/msa/#:~:text=%20Independent%20Contractors.%20The,relationship%20between%20the%20parties.","char_start":30773,"char_end":30977}}],"disclaimer":"Informational only, not legal advice. Every finding is a verbatim quote from a fully-read, gate-verified document; verify via snapshot_sha256 + wayback_url. Partially-verified platforms show findings only from their verified document(s).","@jsonld":{"@context":"https://schema.org","@type":"Dataset","name":"Tray.ai — AI policy risk findings","description":"Verified, cited policy findings for Tray.ai across 13 risk surfaces.","url":"https://aipolicycompare.com/platform/tray-ai","creator":{"@type":"Organization","name":"AIPolicyCompare","url":"https://aipolicycompare.com"},"isAccessibleForFree":true,"license":"https://aipolicycompare.com/terms","additionalProperty":[{"@type":"PropertyValue","name":"verification","value":"fully_verified"}],"variableMeasured":[{"@type":"PropertyValue","name":"prompt_ownership","value":"unknown","description":" Reservation of Rights. Except for the limited rights expressly granted to Customer hereunder, Tray reserves all rights, title, and interest in and to the Tray Service, the underlying software, the Tray Materials and any and all improvements, modifications and updates thereto, including without limitation all related intellectual property rights inherent therein. Where Customer purchases Professional Services hereunder, Tray grants to Customer a non-sublicensable, non-exclusive license to use any materials provided by Tray as a result of the Professional Services (the “ Tray Materials ”) solely in conjunction with Customer’s authorised use of the Tray Service and in accordance with this Agreement. No rights are granted to Customer hereunder other than as expressly set forth in this Agreement. Nothing in this Agreement will impair Tray’s right to develop, acquire, license, market, promote or distribute products, software or technologies that perform the same or similar functions as, or otherwise compete with, any products, software or technologies that Customer may develop, produce, market, or distribute.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/msa/"}]},{"@type":"PropertyValue","name":"output_ownership","value":"unknown","description":" Customer Data. Except for the limited rights expressly granted to Tray hereunder, Customer retains all rights, title and interest in and to all Customer Data, including without limitation all related intellectual property rights inherent therein. Customer is solely responsible for the accuracy, quality, legality, reliability, and appropriateness of all Customer Data. Customer shall ensure that it is entitled to transfer the relevant Customer Data to Tray so that Tray and its service providers may lawfully use, process, and transfer the Customer Data in accordance with this Agreement on Customer’s behalf. Customer grants Tray a nonexclusive, worldwide, royalty-free right to reproduce, display, adapt, modify, transmit, distribute and otherwise use the Customer Data (a) to maintain, provide, and improve the Tray Service and provide the Tray Service and Professional Services under this Agreement; (b) to prevent or address technical or security issues and resolve support requests; (c) at Customer’s direction or request, including processing initiated by Users of the Tray Service in their use of the Tray Service, such as by implementing integrations between Customer’s Connected Applications; and (d) as otherwise required by applicable law. No rights to the Customer Data are granted to Tray hereunder other than as expressly set forth in this Agreement.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/msa/"}]},{"@type":"PropertyValue","name":"output_ownership","value":"unknown","description":" Merlin AI. The Tray Service offers AI features (“Merlin AI”). Customer’s administrative user may disable Merlin AI in Customer’s account settings. In the event Customer uses Merlin AI, as between the parties, Customer shall own all output generated and returned to Customer by the Tray Service (“Output”). Tray shall comply with the Merlin AI Use policy available at https://tray.ai/documentation/tray-uac/merlin-ai/how-does-merlin-ai-use-my-data/ . Customer acknowledges that Output may not be unique across users and the Tray Service may generate the same or similar output for Tray or a third party and that Customer shall have no right, title or interest in such same or similar output. Customer acknowledges that Output may not be correct or accurate and Customer is responsible for evaluating the accuracy of its Output as appropriate for its use case, including by using human review of the Output. For clarity, Tray will not use Customer Data to (i) train any large language models or artificial intelligence systems, or (ii) to generate any output for other customers.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/msa/"}]},{"@type":"PropertyValue","name":"training_use","value":"unknown","description":" Anonymised Tray Application Data.  Tray may collect, use and store data concerning the usage and operation of the Tray Application to improve its service offerings provided that such data is anonymised and does not include information that identifies or provides a reasonable basis to identify a company or an individual. For clarity, Tray Application data shall not incorporate any Customer Data.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/msa/"}]},{"@type":"PropertyValue","name":"training_use","value":"unknown","description":" Feedback. Customer shall, and hereby does, grant to Tray a non-exclusive, royalty-free, fully paid up, worldwide, transferable, sublicenseable, irrevocable, perpetual license to use or incorporate into the Tray Service any suggestions, ideas, enhancement requests, feedback, recommendations or other information provided by Customer or its Users relating to the features, functionality or operation of the Tray Service or the Professional Services (“Feedback”). Feedback does not include Customer Data. Notwithstanding anything to the contrary, Feedback shall not create any confidentiality obligation for Tray.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/msa/"}]},{"@type":"PropertyValue","name":"training_use","value":"unknown","description":" No AI/ML Training with Google OAuth Data – We do not use data authenticated with our Google Workspaces OAuth application, service or API to train any generalized AI or ML models. This is as required and agreed to in partnership with Google. For further information about how we use consume data for AI or model training please refer to this: https://tray.ai/documentation/tray-uac/merlin-ai/how-does-merlin-ai-use-my-data/ ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/privacy-policy/"}]},{"@type":"PropertyValue","name":"commercial_use","value":"unknown","description":" Access to the Tray Service. In exchange for payment of the fees listed on the Order Form, and subject to the terms of this Agreement and any applicable Order Form, including any limitations specified therein, Tray grants to Customer a worldwide, limited, royalty-free, non-exclusive, non-sublicenseable, non-transferable (except as specifically permitted in this Agreement) right to (i) access and use the Tray Service, solely during the Subscription Term and solely in the form provided by Tray and as permitted by the functionalities provided by Tray therein, to implement integrations with Connected Applications, and (ii) use the Documentation solely in conjunction with Customer’s authorised use of the Tray Service.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/msa/"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" “Customer Data” means any data in electronic form that Customer or Users make available through the Tray Service, including any Output (as defined in Section 3.6 below).","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/msa/"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" Protection of Customer Data.  Tray shall maintain administrative, physical and technical safeguards for protection of the security, confidentiality and integrity of the Customer Data. If Tray detects or becomes aware of a breach of its obligations under this Agreement resulting in unauthorised access to Customer Data, Tray shall promptly report such breach to Customer and remedy such breach in a timely manner.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/msa/"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" Excluded Data. Customer shall not provide Tray with any Customer Data that is subject to heightened security requirements by law or regulation or contract (examples include but are not limited to the Gramm–Leach–Bliley Act (GLBA), Family Educational Rights and Privacy Act (FERPA), the Child’s Online Privacy Protection Act (COPPA), the standards promulgated by the PCI Security Standards Council (PCI-DSS), and their international equivalents (such Customer Data collectively, “Excluded Data”). Tray shall have no responsibility or liability for the Excluded Data.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/msa/"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" What type of Personal Information do we collect? – We collect most of the Personal Information related to you through the registration and login processes to our Services and your engagement with our website.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/privacy-policy/"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" The purposes of use of the Personal Information – We collect the Personal Information related to you, for various business purposes as further detailed in ‘The purposes of use of the Personal Information’ section of this privacy policy.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/privacy-policy/"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" Changes to this privacy policy – We will update this privacy policy from time to time after giving proper notice.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/privacy-policy/"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" The Services and our website are not directed for children under 18 years of age and we do not intentionally or knowingly collect Personal Information on such users.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/privacy-policy/"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" When you contact us, for example to get a demo of our Services or to subscribe to our blog, or for any other reason, we will receive and process any Personal Information that you provide to us, such as your name, phone number and email address. In addition, we will collect any Personal Information that you will provide to us while communicating with us, for example via our messaging platform.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/privacy-policy/"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" If you have expressed an interest in our Services, or you have signed up for an account on behalf of a Customer, we will use the contact information you provided, such as your name, phone number and email address, to better understand how we can tailor the Services to you and better inform our sales team.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/privacy-policy/"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" Note, that if you create an account with us, we will need additional Personal Information to ensure the security of your account. You will be asked to create a password which will not be viewable by us or provide an access token which will not be usable by us.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/privacy-policy/"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" We will use your phone number or your email address to send marketing emails in order to contact you about the use of our Services or to promote services which we feel you will be interested in. If you communicate with us, phone calls may be recorded for staff training or sales quality purposes.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/privacy-policy/"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" We use the Personal Information we collect for all of the following 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If we require more time (up to additional 45 days), we will inform you of the reason and extension period in writing.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/privacy-policy/"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" The response we provide will also explain the reasons for our inability to comply with your request, if applicable.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/privacy-policy/"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" We use cookies and similar tracking technologies in order to operate and improve our Services and learn about how you and other users use our Services. We share anonymous, statistical or aggregated extracts of such information with our partners for our legitimate business purposes. This has no effect on your privacy, because there is no reasonable way to extract data from the aggregated information that we or others can associate specifically to you.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/privacy-policy/"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" Directly from you and from your use of our website and Services;","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/privacy-policy/"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" Fraud detection and misuse of our website and Services.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/privacy-policy/"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" You provide most of the Personal Information through the registration and login processes to our Services and through the submission of your details on our website.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/privacy-policy/"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" The categories of sources for the Personal Information we collected about you;","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/privacy-policy/"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" In addition, we will collect any information that you provide whilst building workflows in the course of using our Services, answering our surveys and providing us with feedback regarding our Services.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/privacy-policy/"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" To manage business relationships with our Service Providers and Customers;","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/privacy-policy/"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" To provide Customer support;","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/privacy-policy/"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" Identifiers and Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)), such as your account name, phone number, email address, online identifier Internet Protocol address and as detailed under the section titled “What type of Personal Information do we process?” of this privacy policy;","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/privacy-policy/"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" To the extent that our Customers have provided us with personal contact details, rather than corporate business contact information, then such personal contact details will be collected by us. As such, the Personal Information we collect is used for the business relationships with our Customers, and service providers which engage with us for the provision of Services, goods or assets (“ Service Provider ”).","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/privacy-policy/"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" More information about the cookies and other tracking technologies that we are using can be found at https://tray.ai/cookies .","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/privacy-policy/"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" We understand the importance of the Personal Information we collect from our Customers and sensitivity of what our Customers may want to use our platform for. We therefore take maximum precautions and provide full transparency of how we do this. See our security page at https://tray.ai/trust for information on how we safeguard your data and the compliance certifications we maintain.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/privacy-policy/"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" How do we secure the Personal Information? – We implement physical, technical and organizational measures to secure your Personal Information from loss, misuse, unauthorized access or disclosure, alteration or destruction.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/privacy-policy/"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" We put great efforts in making sure that we secure the personally identifiable information related to you (“ Personal Information ”) and use it properly. This privacy policy will tell you how we use and protect Personal Information when you interact with us and use our website or platform. Hence, we process Personal Information subject to the terms of this policy.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/privacy-policy/"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" Right to know request - You have a right to request information about our collection, use, and disclosure of your personal information over the prior 12 months under the California Consumer Protection Act (CPRA), and to ask that we provide you with the following information:","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/privacy-policy/"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" Below are details about the categories of Personal Information that we may have collected during the preceding twelve (12) months. The actual Personal Information that has been collected or disclosed within the following categories with respect to any particular California consumer in the last 12 months depends on the consumer’s particular interactions and relationship with us.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/privacy-policy/"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" In addition, as a California resident, the California Consumer Privacy Rights Act (“ CPRA ”) applies to you, therefore, the following information, rights and obligations also apply.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/privacy-policy/"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" To get in touch about a trial or demo of our product;","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/privacy-policy/"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" To send Services-related updates, notices and announcements;","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/privacy-policy/"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" At any time, you can contact us at: privacy@tray.ai and request to access the Personal Information that we keep about you. We will ask you to provide us certain credentials to make sure that you are who you claim to be and to the extent required under applicable law, will make good-faith efforts to locate the Personal Information that you request to access.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/privacy-policy/"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" Accessing Personal Information related to you – At any time you can request access to Personal Information related to you.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/privacy-policy/"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" To the extent that a Customer, or anyone on its behalf, has provided us with personal contact details, rather than corporate business contact information (e.g., office@organization.com ), then the aforementioned information will constitute Personal Information of such user.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/privacy-policy/"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" We use cookies and similar tracking technologies to make it easier for you to log-in and to facilitate the website and Services activities, to analyze performance and marketing activities, and to personalize your experience. Please see which cookies we place and why at https://tray.ai/cookies . We also use standard analytics tools as described in the Section titled “Aggregated and analytical information” of this privacy policy.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/privacy-policy/"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" We do not charge a fee to process or respond to your request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will inform you of the reasons for such decision and provide you with a cost estimate before processing further your request.In the preceding twelve (12) months we have not sold, shared or disclosed Personal Information for consideration.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/privacy-policy/"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" Tray may be required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/privacy-policy/"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" If you find that the Personal Information that we keep about you is not accurate, complete or up to date, please provide us the necessary information to correct it.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/privacy-policy/"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" Your first and last name, email address, a home, postal or other physical address, other contact information, title, occupation, industry, personal interests, CV, work permit or visa information (where applicable), educational and employment history, referrals and references, job preferences, and other information you provide us with.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/privacy-policy/"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" This section applies solely to users of our Services who reside in the State of California.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/privacy-policy/"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" Cyber security;","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/privacy-policy/"}]},{"@type":"PropertyValue","name":"moderation_enforcement","value":"unknown","description":" User Compliance. Customer is responsible for use of the Tray Service by its Users and for its Users’ compliance with this Agreement. Customer shall take reasonable steps to prevent unauthorised access to the Tray Service, including without limitation by protecting its passwords and other log-in information. Customer shall not provide passwords or other login information to any third party other than Users. Customer shall notify Tray promptly of any known or suspected unauthorised use of the Tray Service.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/msa/"}]},{"@type":"PropertyValue","name":"moderation_enforcement","value":"unknown","description":" Restrictions.  Customer shall not, and shall not permit its Users or any third party to: (i) modify, copy, display, republish or create derivative works based on the Tray Service or the underlying software; (ii) license, sublicense, sell, resell, rent, lease, transfer, assign (except as permitted in Section 12.4), or distribute the Tray Service, or use the Tray Service for service bureau or time-sharing purposes or in any other way allow third parties to exploit the Tray Service; (iii) decompile, disassemble, or otherwise reverse engineer the Tray Service or the underlying software or otherwise attempt to obtain the source code of the Tray Service (provided that reverse engineering is prohibited only to the extent such prohibition is not contrary to applicable law); (iv) use the Tray Service in a manner that interferes with the use of the Tray Service by Tray or its other customers; (v) alter or remove any proprietary trademark or copyright markings incorporated in, marked on, or affixed to the Tray Service; (vi) access the Tray Service in order to build a competitive product or service, or to copy any ideas, features, functions or graphics of the Tray Service; or (vii) access or use the Tray Service: (a) to send or store infringing, obscene, threatening, or otherwise unlawful material, including material violative of third-party privacy rights; (b) in violation of applicable laws; or (c) to send or store material containing software viruses, worms, Trojan horses, or other harmful computer code, files, or scripts. ","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/msa/"}]},{"@type":"PropertyValue","name":"moderation_enforcement","value":"unknown","description":"In the event that Tray suspects any breach of the restrictions set forth in this Section 2.3, including without limitation by Users, Tray reserves the right to suspend access to the Tray Service without advance notice, in addition to any other remedies Tray may have at law or equity.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/msa/"}]},{"@type":"PropertyValue","name":"moderation_enforcement","value":"unknown","description":" Suspension of Tray Service. If Customer’s account is thirty (30) days or more overdue (except for charges then under reasonable and good faith dispute), then Tray may, without limiting its other rights and remedies, following five (5) days written notice and an opportunity to cure, suspend Customer’s access to the Tray Service until such amounts are paid in full. Written notice may be provided via email.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/msa/"}]},{"@type":"PropertyValue","name":"data_retention","value":"unknown","description":" Data retention – We retain different types of Personal Information for different periods, depending on the purposes for processing the information, our legitimate business purposes as well as pursuant to legal requirements.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/privacy-policy/"}]},{"@type":"PropertyValue","name":"data_retention","value":"unknown","description":" Any disclosures that we provide will only cover the 12-month period preceding receipt of your request.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/privacy-policy/"}]},{"@type":"PropertyValue","name":"data_retention","value":"unknown","description":" We retain different types of Personal Information for different periods, depending on the purposes for processing such information, our legitimate business purposes as well as pursuant to legal requirements under the applicable laws.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/privacy-policy/"}]},{"@type":"PropertyValue","name":"data_retention","value":"unknown","description":" We will maintain your contact details, to help us stay in contact with you. At any time before or after the termination of the Services, you can contact our privacy team at privacy@tray.ai and request to delete your contact details.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/privacy-policy/"}]},{"@type":"PropertyValue","name":"data_retention","value":"unknown","description":" Note that we may retain your details without using them unless necessary and for the necessary period of time, for legal requirements and proceedings, and that we will not retain the Personal Information related to you for any longer than reasonably necessary for purposes described in this privacy policy.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/privacy-policy/"}]},{"@type":"PropertyValue","name":"data_retention","value":"unknown","description":" Deletion Right - you have the right to request that we delete your Personal Information. Upon confirmation of your request, we will delete (and direct our Service Providers to delete) your Personal Information from our records, unless an exception under applicable law applies.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/privacy-policy/"}]},{"@type":"PropertyValue","name":"data_retention","value":"unknown","description":" We will keep aggregated non-identifiable information without limitation, and to the extent reasonable we will delete or de-identify potentially identifiable Personal Information, when we no longer need to process the information.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/privacy-policy/"}]},{"@type":"PropertyValue","name":"data_retention","value":"unknown","description":" You are entitled to request to delete or restrict access to Personal Information related to you in limited circumstances as described under the GDPR, subject to certain exceptions. If we need to delete Personal Information related to you following your request, it can take time until we completely delete residual copies of Personal Information related to you from our active servers and from our backup systems.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/privacy-policy/"}]},{"@type":"PropertyValue","name":"data_retention","value":"unknown","description":" In any case, as long as you use the Services, we will keep information about you, unless applicable law requires us to delete it.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/privacy-policy/"}]},{"@type":"PropertyValue","name":"data_retention","value":"unknown","description":" Termination of the Services is subject to the terms of the Customer’s Services agreement with us. At any time, you can stop using the website and ask that we delete your Personal Information. However, we may store and continue using or making available certain Personal Information related to you. For further information, please read the Data Retention section in this privacy policy.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/privacy-policy/"}]},{"@type":"PropertyValue","name":"data_retention","value":"unknown","description":" It may take up to ten (10) business days for your opt-out request to take effect. Please note that certain opt-out requests may require us to terminate your user account, for example, if transferring your Personal Information to a Service Provider is essential to provide the Services.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/privacy-policy/"}]},{"@type":"PropertyValue","name":"data_retention","value":"unknown","description":" Term of Agreement. The term of this Agreement shall commence on the Effective Date and continue until all Order Forms and SOWs entered into hereunder have expired or been terminated. Except as otherwise specified in the applicable Order Form, Subscription Terms shall automatically renew for successive one (1) year periods, unless either party gives notice to the other party of non-renewal at least thirty (30) days prior to the expiration of the then-current Subscription Term.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/msa/"}]},{"@type":"PropertyValue","name":"data_retention","value":"unknown","description":" Effect of Termination. Upon expiration or termination of this Agreement for any reason, the rights and licenses granted to Customer shall terminate immediately. Upon any termination by Customer pursuant to Section 10.2, Tray shall refund to Customer any prepaid, unused fees applicable to the remaining portion of the Subscription Term following the effective date of termination. Upon any termination by Tray pursuant to Section 10.2, Customer shall pay any unpaid fees covering the remainder of the Subscription Term. In no event will any termination relieve Customer of its obligation to pay any fees accrued or payable to Tray during the period prior to the effective date of termination. The following provisions will survive termination or expiration of this Agreement: Sections 4 (Fees and Payments), 5 (Proprietary Rights), 6 (Confidential Information), 7.3 (Warranties; Disclaimers), 8 (Indemnification), 9 (Limitation of Liability), 10.3 (Effect of Termination) and 12 (Miscellaneous).","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/msa/"}]},{"@type":"PropertyValue","name":"tier_differences","value":"unknown","description":" Invoicing and Payment. Unless otherwise stated in an Order Form or a SOW, all fees and charges under this Agreement will be invoiced in advance and are due net thirty (30) days from the invoice date. Customer is responsible for providing a complete and accurate billing address and billing contact to Tray. If Customer believes a particular invoice is incorrect, Customer must contact Tray in writing within sixty (60) days of such invoice date to be eligible to receive an adjustment or credit.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/msa/"}]},{"@type":"PropertyValue","name":"tier_differences","value":"unknown","description":" Fees. Customer shall pay to Tray the fees specified in all Order Forms and SOWs executed by the parties. Except as otherwise specified herein, or in an Order Form or SOW, payment obligations are non-cancelable and fees paid are non-refundable. Fees for the Tray Service are based on the Tray Service purchased and not actual usage. Customer agrees that its purchase of the Tray Service or the Professional Services is not contingent upon the delivery of any future functionality or features.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/msa/"}]},{"@type":"PropertyValue","name":"indemnity_liability","value":"unknown","description":" Overdue Payments. Any invoiced amount not received by Tray by the due date and not subject to a reasonable and good faith dispute may accrue late interest at the lower of (i) the rate of 1.5% of the outstanding balance per month, or (ii) the maximum rate permitted by law.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/msa/"}]},{"@type":"PropertyValue","name":"indemnity_liability","value":"unknown","description":" Tray Warranties and Remedies.  Tray warrants that (i) the Tray Service will perform materially in accordance with the Documentation under normal use and circumstances; and (ii) it will perform all Professional Services in a good and workmanlike manner. Customer’s exclusive remedy and Tray’s entire liability for a breach of the warranties set forth in this Section 7.2 shall be as follows: (a) in the event of a breach of the warranty in subsection 7.2(i), Tray will promptly correct any material reproducible errors so that the Tray Service materially conforms to the Documentation and if Tray is unable to provide the Tray Service as warranted within a commercially reasonable time following receipt of written notice of breach, Customer shall be entitled to terminate the applicable Order Form and receive a refund of any prepaid, unused fees Customer paid for the Tray Service applicable to the remaining portion of the Subscription Term following the effective date of termination; and (b) in the event of a breach of the warranty in subsection 7.2(ii), Tray will promptly re-perform the applicable Professional Services and if Tray is unable to provide the Professional Services as warranted within a commercially reasonable time following receipt of written notice of breach, Customer shall be entitled to terminate the applicable SOW and recover the fees paid for the nonconforming Professional Services.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/msa/"}]},{"@type":"PropertyValue","name":"indemnity_liability","value":"unknown","description":" Procedure.  The foregoing obligations of the indemnifying party are conditioned upon the party seeking indemnification (a) promptly providing notice to the indemnifying party concerning the existence of an indemnifiable claim (provided that failure to give prompt notice shall not constitute a waiver of a party’s right to indemnification and shall affect the indemnifying party’s obligations under this Agreement only to the extent that the indemnifying party’s rights are materially prejudiced by such failure or delay), and (b) promptly providing all information and assistance reasonably requested and otherwise full cooperation with the indemnifying party in defending the claim, and (c) giving the indemnifying party sole control and authority of the defence and settlement of any indemnifiable claim (provided, however, that any settlement requiring the party seeking indemnification to admit liability or make any financial payment shall require such party’s prior written consent, not to be unreasonably withheld or delayed).","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/msa/"}]},{"@type":"PropertyValue","name":"indemnity_liability","value":"unknown","description":" E xclusion of Consequential Damages. EXCEPT FOR A PARTY’S INDEMNIFICATION OBLIGATIONS UNDER SECTION 8 AND CUSTOMER’S BREACH OF ITS OBLIGATIONS PURSUANT TO SECTION 2.3, IN NO EVENT WILL EITHER PARTY OR ITS AFFILIATES BE LIABLE TO THE OTHER FOR ANY LOST PROFITS, REVENUES, OR GOODWILL, OR ANY CONSEQUENTIAL, INDIRECT, SPECIAL, INCIDENTAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO THIS AGREEMENT. THE LIABILITIES LIMITED BY THIS SECTION 9 APPLY: (i) REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT, STRICT PRODUCT LIABILITY, NEGLIGENCE OR OTHERWISE; (ii) EVEN IF A PARTY IS ADVISED IN ADVANCE OF THE POSSIBILITY OF THE DAMAGES IN QUESTION AND EVEN IF SUCH DAMAGES WERE FORESEEABLE; AND (iii) EVEN IF A PARTY’S REMEDIES FAIL OF THEIR ESSENTIAL PURPOSE. THE FOREGOING DISCLAIMER WILL NOT APPLY TO THE EXTENT PROHIBITED BY LAW.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/msa/"}]},{"@type":"PropertyValue","name":"indemnity_liability","value":"unknown","description":" Export Control. The Tray Service, any other Tray technology, and derivatives thereof may be subject to export laws and regulations of the United States and other jurisdictions. Each party represents that it is not named on any U.S. government denied-party list. Customer shall not, and shall not permit Users to, access or use the Tray Service in violation of any U.S. export law or regulation.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/msa/"}]},{"@type":"PropertyValue","name":"indemnity_liability","value":"unknown","description":" Indemnification by Customer.  Subject to Section 8.3, Customer shall defend Tray, at Customer’s expense, from and against any Third Party Claims made or brought against Tray alleging that the Customer Data, or Customer’s use of the Tray Service in violation of this Agreement, infringes or otherwise violates a third party’s property, privacy or other rights, or violates any applicable law. Further, Customer shall indemnify and hold Tray harmless against all Losses awarded against Tray by a court of competent jurisdiction or an arbitrator, or agreed to in a written settlement agreement signed by Customer, in connection with such Third Party Claims.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/msa/"}]},{"@type":"PropertyValue","name":"indemnity_liability","value":"unknown","description":" Limitation of Liability. EXCEPT FOR A PARTY’S INDEMNIFICATION OBLIGATIONS UNDER SECTION 8 AND CUSTOMER’S BREACH OF ITS OBLIGATIONS PURSUANT TO SECTION 2.3, IN NO EVENT SHALL EITHER PARTY’S OR ITS AFFILIATES’ AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT OR ANY ORDER FORM OR SOW UNDER THIS AGREEMENT EXCEED THE AMOUNT OF THE FEES ACTUALLY PAID OR PAYABLE BY CUSTOMER TO TRAY DURING THE TWELVE MONTH PERIOD IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE LIABILITY.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/msa/"}]},{"@type":"PropertyValue","name":"indemnity_liability","value":"unknown","description":" The provisions of this Section 9 allocate the risks under this Agreement between the parties, and the parties have relied on these limitations in determining whether to enter into this Agreement.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/msa/"}]},{"@type":"PropertyValue","name":"indemnity_liability","value":"unknown","description":" Warranty Disclaimers. Except as EXPRESSLY provided in THIS AGREEMENT, TO THE FULLEST EXTENT PERMITTED BY LAW, THE TRAY SERVICE AND PROFESSIONAL SERVICES ARE PROVIDED “AS IS.” Except as EXPRESSLY provided in THIS SECTION 7, TRAY, ITS AFFILIATES, SUPPLIERS, AND ITS LICENSORS MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WHETHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, AND SPECIFICALLY DISCLAIM ALL IMPLIED WARRANTIES INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, TRAY DOES NOT REPRESENT OR WARRANT THAT THE TRAY SERVICE (A) WILL PERFORM WITHOUT INTERRUPTION OR ERROR, OR (B) IS SECURE FROM HACKING OR OTHER UNAUTHORIsED INTRUSION. EACH PARTY DISCLAIMS ALL LIABILITY AND INDEMNIFICATION OBLIGATIONS FOR ANY HARM OR DAMAGES CAUSED BY ANY THIRD-PARTY HOSTING PROVIDERS.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/msa/"}]},{"@type":"PropertyValue","name":"indemnity_liability","value":"unknown","description":" In addition to Tray’s indemnity obligations, if a Third Party Claim is made or appears possible, Tray may, at Tray’s sole expense, (a) modify or replace the Tray Service or component or part thereof, to make it non-infringing, (b) obtain the right for Customer to continue use of the Tray Service, or (c) if determines neither of the foregoing alternatives are commercially reasonable, Tray may terminate this Agreement and refund to Customer all prepaid, unused fees for the Tray Service applicable to the remaining portion of the Subscription Term following the effective date of termination. This Section 8.1 states Tray’s entire liability and Customer’s exclusive remedy for any claim of intellectual property infringement.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/msa/"}]},{"@type":"PropertyValue","name":"indemnity_liability","value":"unknown","description":" Mutual Warranties. Each party represents and warrants that (i) it has the power and authority to enter into and fully perform this Agreement; and (ii) the performance by such party of its obligations and duties hereunder will not violate any agreement to which such party is bound.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/msa/"}]},{"@type":"PropertyValue","name":"indemnity_liability","value":"unknown","description":" Force Majeure. Except with respect to payment obligations hereunder, if a party is prevented or delayed in performance of its obligations hereunder as a result of circumstances beyond such party’s reasonable control, including, by way of example, acts of war, terrorism, hurricanes, earthquakes, other acts of God or of nature, strikes or other labor disputes, riots, or embargoes, such failure or delay will not be deemed to constitute a breach of this Agreement, but such obligation will remain in full force and effect, and will be performed or satisfied as soon as reasonably practicable after the termination of the relevant circumstances causing such failure or delay, provided that if such party is prevented or delayed from performing for more than ninety (90) days, the other party may terminate this Agreement upon thirty (30) days’ written notice.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/msa/"}]},{"@type":"PropertyValue","name":"indemnity_liability","value":"unknown","description":" Indemnification by Tray. Subject to Section 8.3, Tray shall defend Customer, at Tray’s expense, from and against any and all third-party claims, suits, actions, or proceedings (“ Third Party Claims ”) made or brought against Customer by a third party alleging that the Tray Service infringes a U.S. patent, copyright or trademark of such third party or misappropriates such third party’s trade secrets. Further, Tray shall indemnify and hold Customer harmless against all damages, costs and reasonable attorneys’ fees (“ Losses ”) awarded against Customer by a court of competent jurisdiction or an arbitrator, or agreed to in a written settlement agreement signed by Tray, in connection with such Third Party Claims. Tray shall have no indemnification obligation for infringement claims arising from (i) the combination of the Tray Service with any services, hardware, data or business processes not provided by Tray, (ii) modifications to the Tray Service by Customer or its agents, or (iii) for use of the Tray Service by Customer other than in accordance with this Agreement.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/msa/"}]},{"@type":"PropertyValue","name":"indemnity_liability","value":"unknown","description":" Termination for Cause. Either party may terminate this Agreement or any Order Form or SOW for cause if the other party: (i) fails to cure any material breach of this Agreement within thirty (30) days after receipt of written notice of such breach; or (ii) becomes the subject of a petition in bankruptcy or any other proceeding relating to insolvency, receivership, liquidation or assignment for the benefit of creditors.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/msa/"}]},{"@type":"PropertyValue","name":"indemnity_liability","value":"unknown","description":" Taxes. Tray’s fees do not include any local, state, federal or foreign taxes, levies, duties or similar governmental assessments of any nature, including value-added, use or withholding taxes (collectively, “Taxes”). Customer is responsible for paying all Taxes associated with its purchases hereunder, excluding taxes based on Tray’s net income or property. If Tray has the legal obligation to pay or collected Taxes for which Customer is responsible under this Agreement, Tray will invoice Customer and Customer will pay that amount unless Customer provides Tray with a valid tax exemption certificate authorised by the appropriate taxing authority.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/msa/"}]},{"@type":"PropertyValue","name":"confidentiality","value":"unknown","description":" Remedies. The Receiving Party acknowledges that breach of the confidentiality obligations would cause irreparable harm to the Disclosing Party, the extent of which may be difficult to ascertain. Accordingly, the Receiving Party agrees that, in addition to any other remedies available to it, the Disclosing Party is entitled to seek immediate injunctive relief in the event of breach of an obligation of confidentiality by the Receiving Party, and that the Disclosing Party shall not be required to post a bond or show irreparable harm in order to obtain such injunctive relief.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/msa/"}]},{"@type":"PropertyValue","name":"confidentiality","value":"unknown","description":" Compelled Disclosure. The Receiving Party may access and disclose Confidential Information of the Disclosing Party if legally required to do so in connection with any legal or regulatory proceeding; provided, however, that in such event the Receiving Party will, if lawfully permitted to do so, notify the Disclosing Party prior to such access or disclosure so as to allow the Disclosing Party an opportunity to seek appropriate protective measures. 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The Receiving Party agrees to restrict access to such Confidential Information to those employees and service providers of the Receiving Party who need to know such information for performing as contemplated hereunder and have agreed to be bound by a confidentiality obligation not less protective than that contained in this Agreement. The Receiving Party shall exercise the same degree of care to prevent unauthorized use or disclosure of the Confidential Information to others as it takes to preserve and safeguard its own confidential information of like importance, but in no event less than reasonable care. At any time upon written request, the Receiving Party shall destroy or return to the Disclosing Party all copies of Confidential Information.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/msa/"}]},{"@type":"PropertyValue","name":"confidentiality","value":"unknown","description":" Definition of Confidential Information. “Confidential Information” means all confidential and proprietary information of a party (“Disclosing Party”) disclosed to the other party (“Receiving Party”), whether orally or in writing, that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information or the circumstances of disclosure. Confidential Information shall include, without limitation, (a) of both parties, the terms and conditions of this Agreement (including pricing), provided that either party may disclose the terms and conditions of this Agreement to its potential investors and acquirers on a confidential basis in connection with bona fide due diligence, (b) of Customer, the Customer Data, and (c) of Tray, the Tray Service, Documentation and the Tray Materials. The Receiving Party’s nondisclosure obligation shall not apply to information which the Receiving Party can document: (i) was rightfully in its possession or known to it prior to receipt of the Confidential Information; (ii) is or has become public knowledge through no fault of the Receiving Party; (iii) is rightfully obtained by the Receiving Party from a third party without breach of any confidentiality obligation; or (iv) is independently developed by employees of the Receiving Party who had no access to such information.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/msa/"}]},{"@type":"PropertyValue","name":"subprocessors_data_sharing","value":"unknown","description":" Sharing Personal Information with third parties – We share information with our service providers as necessary to facilitate our business. 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The Tray Service contains features designed to interoperate with Connected Applications. To use such features, Customer or its Users may be required to obtain access to such Connected Applications from their providers, and grant Tray access to Customer’s or its Users’ account(s) on such Connected Applications. If Customer uses a Connected Application with the Tray Service, Customer grants Tray permission to allow the Connected Application and its provider to access Customer Data solely as required for the interoperation of that Connected Application with the Tray Service. Any acquisition by Customer of Connected Applications, and any exchange of Customer Data between Customer and any Connected Application provider, product or service, is solely between Customer and the applicable Connected Application provider. Tray does not warrant or support Connected Applications. Tray is not responsible for any disclosure, modification or deletion of Customer Data resulting from access by any Connected Application or its provider.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/msa/"}]},{"@type":"PropertyValue","name":"subprocessors_data_sharing","value":"unknown","description":" Processing. To the extent that Tray is processing personal data on behalf of Customer as a processor (or sub-processor) under Article 28 of Regulation (EU) 2016/679 (“GDPR”), or as a Service Provider under the CCPA, then Tray’s Data Processing Addendum, which is available at: https://tray.ai/dpa , serves as an integral part of this Agreement.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/msa/"}]},{"@type":"PropertyValue","name":"audit_rights_dpa_residency","value":"unknown","description":" Cross-border transfer – We use cloud-based services to store and process data in the United States, European Union, United Kingdom and Australia and will store them at additional sites, at our discretion, in accordance with applicable laws.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/privacy-policy/"}]},{"@type":"PropertyValue","name":"audit_rights_dpa_residency","value":"unknown","description":" Specific provision for California residents – If you are a California resident, you are entitled to specific privacy rights.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/privacy-policy/"}]},{"@type":"PropertyValue","name":"audit_rights_dpa_residency","value":"unknown","description":" We are a global company with a headquarter in the US. 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If the GDPR, or the UK GDPR or the FADP applies to the processing of Personal Information related to you by us, then the terms listed in this section apply, in addition to your rights under this Privacy Notice.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/privacy-policy/"}]},{"@type":"PropertyValue","name":"audit_rights_dpa_residency","value":"unknown","description":" We base our processing of Personal Information (which is equivalent to the relevant term under the GDPR – “Personal Data”) as a Data Controller on the following lawful grounds:","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/privacy-policy/"}]},{"@type":"PropertyValue","name":"audit_rights_dpa_residency","value":"unknown","description":" We will process Personal Information related to you to comply with a legal obligation and to protect yours and others’ vital interests.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/privacy-policy/"}]},{"@type":"PropertyValue","name":"audit_rights_dpa_residency","value":"unknown","description":" privacy@tray.ai and request to exercise your rights in accordance with the provisions provided by law:","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/privacy-policy/"}]},{"@type":"PropertyValue","name":"audit_rights_dpa_residency","value":"unknown","description":" You can contact us if you want to withdraw your consent to the processing of Personal Information related to you, where applicable. Exercising this right will not affect the lawfulness of processing based on consent before its withdrawal.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/privacy-policy/"}]},{"@type":"PropertyValue","name":"audit_rights_dpa_residency","value":"unknown","description":" You are entitled to request the transfer of Personal Information related to you in accordance with your right to data portability.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/privacy-policy/"}]},{"@type":"PropertyValue","name":"audit_rights_dpa_residency","value":"unknown","description":" You have a right to lodge a complaint with a data protection supervisory authority of your habitual residence or place of work of an alleged infringement of the GDPR, UK GDPR or FDPA.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/privacy-policy/"}]},{"@type":"PropertyValue","name":"audit_rights_dpa_residency","value":"unknown","description":" We do periodical assessments of our data processing and privacy practices, to make sure that we comply with this privacy policy, to update the privacy policy when needed, and to verify that the privacy policy is displayed properly and accessible.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/privacy-policy/"}]},{"@type":"PropertyValue","name":"audit_rights_dpa_residency","value":"unknown","description":" If you have any concerns about the way we process Personal Information related to you, you are welcome to contact our representative in the EU at: privacy-eu-rep@tray.ai . We will look into your inquiry and make good-faith efforts to respond promptly.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/privacy-policy/"}]},{"@type":"PropertyValue","name":"audit_rights_dpa_residency","value":"unknown","description":" You have the right to obtain a copy of or access to safeguards under which Personal Information related to you is transferred outside of the EEA.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/privacy-policy/"}]},{"@type":"PropertyValue","name":"audit_rights_dpa_residency","value":"unknown","description":" We will look into your query and make good-faith efforts to resolve any existing or potential dispute with you. Note that when you send us a request to exercise your rights, we will need to reasonably authenticate your identity and location. We will ask you to provide us credentials to make sure that you are who you claim to be and will further ask you questions to understand the nature and scope of your request.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/privacy-policy/"}]},{"@type":"PropertyValue","name":"audit_rights_dpa_residency","value":"unknown","description":" We will rely on our legitimate interests, which we believe are not overridden by your fundamental rights and freedoms, for the following purposes: -","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/privacy-policy/"}]},{"@type":"PropertyValue","name":"audit_rights_dpa_residency","value":"unknown","description":" When we transfer Personal Information to any of our service providers or partners in the US or a third country, we ensure that there is a lawful basis for the transfer (such as Standard Contractual Clauses as adopted by the European Commission, or a certification under the EU-U.S. Data Privacy Framework, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework), in order to safeguard the transfer of Personal Information we collect from the European Economic Area, the United Kingdom (the “UK”), and Switzerland and to ensure that adequate protection for Personal Information relating to you is provided as required by applicable law.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/privacy-policy/"}]},{"@type":"PropertyValue","name":"audit_rights_dpa_residency","value":"unknown","description":" You are entitled to object to the processing of Personal Information related to you, for example in relation to direct marketing.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/privacy-policy/"}]},{"@type":"PropertyValue","name":"audit_rights_dpa_residency","value":"unknown","description":" Tray complies with the principles of the EU-U.S. Data Privacy Framework (“ EU-U.S. DPF ”), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (“ Swiss-U.S. DPF ”) as set forth by the U.S. Department of Commerce. Tray has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework Principles (“ EU-U.S. DPF Principles ”) with regard to the processing of Personal Information received from the European Union in reliance on the EU-U.S. DPF, and from the United Kingdom (and Gibraltar) in reliance on the UK Extension to the EU-U.S. DPF. Tray has certified to the U.S. Department of Commerce that it adheres to the Swiss-U.S. Data Privacy Framework Principles with regard to the processing of Personal Information received from Switzerland in reliance on the Swiss-U.S. DPF (the “ Swiss-U.S. DPF Principles ”, and together with the EU-U.S. DPF Principles, the “ DPF Principles ”). If there is any conflict between the terms in this Policy and the DPF Principles, the DPF Principles shall govern. To learn more about the Data Privacy Framework (DPF) program, and to view our certification, please visit https://www.dataprivacyframework.gov .","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/privacy-policy/"}]},{"@type":"PropertyValue","name":"audit_rights_dpa_residency","value":"unknown","description":" We process your Personal Information as a preliminary necessary step prior to initiating an engagement with the Customer or as necessary for the performance of the Services agreement with such Customer.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/privacy-policy/"}]},{"@type":"PropertyValue","name":"audit_rights_dpa_residency","value":"unknown","description":" Where we process Personal Information as part of the Services, as a data processor of our users, we are committed to assist our data controllers in fulfilling the above mentioned rights under the GDPR.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/privacy-policy/"}]},{"@type":"PropertyValue","name":"audit_rights_dpa_residency","value":"unknown","description":" You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affecting you.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/privacy-policy/"}]},{"@type":"PropertyValue","name":"audit_rights_dpa_residency","value":"unknown","description":" All processing of Personal Information related to you which are not based on the lawful grounds indicated below, are based on your consent.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/privacy-policy/"}]},{"@type":"PropertyValue","name":"audit_rights_dpa_residency","value":"unknown","description":" Specific provision for EEA residents – If we process Personal Information related to you when you are in the EEA, further terms apply to our processing in relation to your rights as a data subject under EEA data protection laws.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/privacy-policy/"}]},{"@type":"PropertyValue","name":"audit_rights_dpa_residency","value":"unknown","description":" You are entitled to access the Personal Information that we keep about you together with information about how and on what basis the Personal Information is being processed and to rectify when such information is inaccurate. If you find that the Personal Information related to you is not accurate, complete or updated, then please provide us with the necessary information to correct it.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/privacy-policy/"}]},{"@type":"PropertyValue","name":"audit_rights_dpa_residency","value":"unknown","description":" At any time, you can contact our privacy team at:","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/privacy-policy/"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"unknown","description":" IMPORTANT – PLEASE READ CAREFULLY: THIS TRAY.AI MASTER SUBSCRIPTION AGREEMENT (“AGREEMENT”) IS A LEGAL AGREEMENT BETWEEN TRAY.AI, INC. (“TRAY”) AND YOU OR THE ENTITY THAT YOU REPRESENT (YOU OR ANY SUCH ENTITY, “CUSTOMER”). BY USING OR ACCESSING THE TRAY SERVICE (1) YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTAND, AND AGREE TO BE BOUND BY THIS AGREEMENT AND (2) YOU REPRESENT THAT YOU HAVE THE AUTHORITY TO ENTER INTO THIS AGREEMENT AND TO BIND CUSTOMER TO THE TERMS OF THIS AGREEMENT. IF YOU DO NOT AGREE TO ALL TERMS AND CONDITIONS OF THIS AGREEMENT, OR IF YOU DO NOT HAVE SUCH AUTHORITY, DO NOT ACCESS OR USE THE SERVICE IN ANY WAY. THIS AGREEMENT GOVERNS YOUR INITIAL PURCHASE OF THE SERVICE AND RELATED SUPPORT SERVICES, AS WELL AS ANY FUTURE PURCHASES MADE BY YOU THAT REFERENCE THIS AGREEMENT. Tray, with its principal place of business located at 25 Stillman Street, San Francisco, CA 94107, is willing to grant you access to the Service on the condition that you accept all the terms of this Agreement.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/msa/"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"unknown","description":" Notices.  Tray may give general notices related to the Tray Service that are applicable to all customers by email or through the Tray Service. All other notices required to be sent hereunder will be in writing and will be effective upon (i) personal delivery, or (ii) the second business day after mailing, in each case addressed as follows: if to Tray at its principal office indicated above to the attention of Finance Department, and, if to Customer, to Customer’s address on record in Tray’s account information, or to such other address or individual as the parties may specify from time to time by written notice to the other party.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/msa/"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"unknown","description":" Assignment & Successors. Neither party may assign this Agreement nor any of its rights or obligations hereunder without the prior written consent of the other party (not to be unreasonably withheld). Notwithstanding the foregoing, either party may assign this Agreement in its entirety (including all Order Forms), without the consent of the other party, in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of its assets. Any attempt by a party to assign its rights or obligations under this Agreement in breach of this section shall be void and of no effect. Subject to the foregoing, this Agreement will be binding upon and inure to the benefit of the parties’ respective successors and assigns.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/msa/"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"unknown","description":" Governing Law and Venue. This Agreement and any disputes arising out of or related hereto shall be governed by and construed in accordance with the laws of the State of California, without giving effect to its conflicts of law rules or the United Nations Convention on the International Sale of Goods, or the Uniform Computer Informational Transactions Act. The parties each consent to the personal and exclusive jurisdiction of the federal and state courts located in San Francisco, California. In any action to enforce this Agreement the prevailing party will be entitled to costs and attorneys’ fees.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/msa/"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"unknown","description":" No Third Party Beneficiaries.  The parties acknowledge that the covenants set forth in this Agreement are intended solely for the benefit of the parties, their successors and permitted assigns. Nothing herein, whether express or implied, will confer upon any person or entity, other than the parties, their successors and permitted assigns, any legal or equitable right whatsoever to enforce any provision of this Agreement.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/msa/"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"unknown","description":" Entire Agreement. This Agreement, including all exhibits and addenda hereto and all Order Forms and SOWs, sets forth the entire agreement of the parties and supersedes and replaces all prior or contemporaneous writings, negotiations and discussions, whether written or oral, with respect to its subject matter. Neither party has relied upon any representations or warranties whatsoever regarding the subject matter of this Agreement, express or implied, except for the representations and warranties set forth in this Agreement. Tray reserves the right to modify the terms and conditions of this Agreement, at its sole discretion, effective upon the commencement of any renewal Subscription Term. You are responsible for regularly reviewing this Agreement. CONTINUED USE OF THE SERVICE AFTER ANY SUCH CHANGES SHALL CONSTITUTE YOUR CONSENT TO SUCH CHANGES. If Tray modifies this Agreement during Customer’s Subscription Term, and Customer objects to the updated agreement, as Customer’s exclusive remedy, Customer may choose to terminate this Agreement and cease using the Service. Notwithstanding any language to the contrary therein, no terms or conditions set forth on any Customer purchase order or in any other Customer order documentation shall be incorporated into or form any part of this Agreement, and all such terms or conditions shall be null and void.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/msa/"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"unknown","description":" If you have any questions, concerns, or complaints about our compliance with the DPF Principles, we encourage you to contact us under the contact details set forth in the section titled “Additional Information and Contact Details” below.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/privacy-policy/"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"unknown","description":" If you have an unresolved complaint regarding our handling of Personal Information we received in reliance on the Data Privacy Framework, please contact JAMS, our U.S.-based third-party dispute resolution provider (free of charge), at https://www.jamsadr.com/DPF-Dispute-Resolution .","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/privacy-policy/"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"unknown","description":" Tray is subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission (FTC).","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/privacy-policy/"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"unknown","description":" Finally, if you have a complaint that we have violated the DPF Principles that has not been resolved by other means, you may have the ability to invoke binding arbitration as outlined more fully on the Data Privacy Framework website.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"1d03dd5dbe740c90be0b16c5c70d9f5407af5402bcce4092e78b3bdc2c2cf1e9"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/privacy-policy/"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"unknown","description":" Severability and Waiver. In the event that a provision of this Agreement is held by a court or other tribunal of competent jurisdiction to be invalid or otherwise unenforceable, such provision shall be limited or eliminated to the maximum extent permitted by applicable law so that this Agreement shall otherwise remain in full force and effect and enforceable. No waiver of any term of this Agreement shall be deemed a further or continuing waiver of such term or any other term, and a party’s failure to assert any right or provision under this Agreement shall not constitute a waiver of such right or provision.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/msa/"}]},{"@type":"PropertyValue","name":"governing_law_disputes","value":"unknown","description":" Independent Contractors. The parties are independent contractors. This Agreement does not create a partnership, franchise, joint venture, agency, fiduciary or employment relationship between the parties.","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"high"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"6180dab3a983d99c92d6140f718b47b4f5562ffb18815ed06d67a3013ac8653a"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://tray.ai/legal/msa/"}]}]}}